Managed Mobility for business: efficiency and security Mobility trends and Orange Business Services approach

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1 Managed Mobility for business: efficiency and security Mobility trends and Orange Business Services approach Olivier Quesson, Chief Commercial Officer, Orange Business Services Russia & CIS

2

3 Orange Business Services in Russia & CIS Orange Business Services operates its own uniform IP MPLS-network with access points in all largest cities of Russia and CIS countries km backbone network covering Russia, 1300 pops international connectivity capacity over 10 Gbps km of city access networks own datacenters in Russia about 1000 satellite access points own outsourcing contact center based in Nizhniy Novgorod 5 teleports in Moscow, Ryazan, Novosibirsk, Irkutsk, Khabarovsk 42 local and 12 zonal fixed telephony networks, intercity and international UCC, Security, IT services, mgd Mobility 1200 staff members

4 the world will be even more connected: over 2bn people will be connected to the internet over the next 5 years we will be surrounded by connected objects that will produce mountains of data: 50bn objects will intercommunicate by 2020 more than it is today, the mobile will be the remote control of our lives: 91% of mobile users keep their device within arms reach 100% of the time the world is changing

5 trends that are impacting businesses mobile information cloud social the number of mobile devices is rapidly multiplying, creating the need for universal connectivity users are changing from consumers to creators. Processing and analysing these data is the new challenge delivering more flexible ways to manage IT and maximize infrastructure offering new ways for customers and employees to interact with each other in their personal and business lives. The enterprise becomes more open

6 enterprises need to transform customers adapt to customers new ways of using digital develop new customer experiences business model adapt business model and offers to support digital evolution create a partner ecosystem to boost innovation operational and IT competencies employees adapt to a more mobile, collaborative and connected workforce simplify working processes and IT to become more agile

7 when will it become critical to implement digital transformation across your organization? that time has passed - it is already a matter of survival this year within the next 2 years 3 years or more / it s never going to become important across the entire organization 27% 18% 33% 33% 78% said achieving digital transformation will become critical to their organizations within the next 2 years

8 the CIO, an infrastructure provider or a business partner?

9 CIO s top 3 new spending priorities in business inteligence & analytics 2. mobile 3. ERP (Gartner)

10 10 mobility trends By 2016, there will be more than 300 billions mobile app downloads from mobile app stores every year. (Gartner 2013) by 2020 the Internet of Things will exist out of 26 billion interconnected things (Gartner )

11 then now

12 innovate, simplify and drive your business performance

13 innovate, simplify and drive your business performance

14 innovate, simplify and drive your business performance

15 mobile TCO not just about mobile traffic costs ARPU trend mobile traffic domestic voice / data + roaming mobile devices hardware / OS / smartphone / tablet mobile security content mgmt mobile device management mobile expense management customer care mobile applications 15 15

16 mobilizing the end-user workspace the office home mobile with a tablet mobile with a smartphone anywhere, any device consumer app stores my apps my business apps enterprise app store self service pro my data collaborative tools my corp apps perso single sign on seamless connectivity on line/off line access 16 16

17 innovate, simplify and drive your business performance

18 innovate, simplify and drive your business performance

19 innovate, simplify and drive your business performance

20 innovate, simplify and drive your business performance

21 the world is changing

22 ...and in Orange, we are ready to help you global managed IT and communications services Orange Mobile Enterprise service in 82 countries via Orange and those of our mobile partners Orange Business Services Orange Orange direct partnerships multi-country mobile bundles harmonized contracts roaming and closed user groups centralized ordering and reporting service design and transition service management and support device security and configuration management mobile app and content management global secure public and campus Wi-Fi m2m solutions fixed-mobile convergence mobile expense management consultancy services

23 23 thank you

Orange Mobile Enterprise Johan Balijon Head Global Services Orange Russia and CIS

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