What the Apple ipad and Other Mobile Devices Mean for Collaboration Planners 11 July 2013 ID:G
|
|
- Melvyn Welch
- 8 years ago
- Views:
Transcription
1 1 of 6 7/17/ :37 PM This research note is restricted to the personal use of Anthony Santucci (santucciaj@appstate.edu). What the Apple ipad and Other Mobile Devices Mean for Collaboration Planners 11 July 2013 ID:G Jeffrey Mann Rich mobile devices like Windows and Android phones and tablets and Apple ios devices have raised expectations about accessibility and the user experience. This shapes expectations about how people work. Enterprise collaboration planners must anticipate how mobility will affect collaboration. Overview Impacts Mobile devices provide users with improved access to their collaborative functionality. New mobile applications enable users to access innovative collaboration features. Mobile applications provide users with the possibility of new ways to collaborate. Recommendations Assume that new applications will be used primarily on mobile devices first, even if they won't be. Allow for the usage of collaboration tools in unexpected contexts. Make it easy to switch between different tools and devices. Beware of creating silos, where the people using apps made for ipads, for example, become isolated from those using other devices. Analysis Marshall McLuhan's aphorism that "We shape our tools and thereafter our tools shape us," is nowhere more apparent than with the use of smartphone and tablet devices in the workplace. 1 At first, workers started using these devices on their own with little official enterprise support because they allowed them to do the work they already did at times and places of their own choosing. As enterprises began to adopt (or at least tolerate) these devices formally, the devices' capabilities began to change how individuals and organizations work: Products without mobile components and enterprise applications that are inaccessible with mobile browsers threaten to fall into disuse. People without mobile devices or who have the wrong device get excluded from important interchanges. Business content is evolving to become more graphic, interactive and consumable on new devices. The tools we use are changing how we work. Many IT departments started out fighting against the use of these user-oriented tools. However, most have come to accept the concept (see "Forecast: Tablets and Ultramobiles, Worldwide, , 1Q13 Update" ). Many IT departments actively embrace teleworking projects, bring your own device
2 2 of 6 7/17/ :37 PM (BYOD) initiatives and official support for mobile devices. However, the use of tablets has largely been a user-driven phenomenon, with IT struggling to keep up with the energy and innovation of its end users. Individual end users are introducing non-pc devices and using them in different ways more quickly than IT departments are able to cope with. Whether or not they come from official purchases, sanctioned BYOD initiatives or rogue usage, tablets are here to stay. Gartner has identified, at three levels within organizations, the impact of mobile devices on enterprise collaboration. IT organizations need to anticipate the effects of these impacts on the different levels as their mobile collaboration efforts mature and gain strength. Figure 1. Impact and Top Recommendations for Mobile Device Collaboration Source: Gartner (July 2013) Impacts and Recommendations Mobile devices provide users with improved access to their collaborative functionality In this first-level impact, mobile devices provide improved access to the collaborative functionality that is currently in use. The most common example is access on smartphones, but IM and Web conferencing are also available in mobile counterparts to familiar desktop applications. Employees can make use of small amounts of time that would otherwise be unproductive, like waiting for meetings to start, waiting in line at airports, or doing personal errands. Because the tools and capabilities are generally familiar, users quickly adapt to these new possibilities with little need for explicit directions. They develop new ways of using existing tools in the new context. This access allows workers to do what they already do, but with greater freedom in terms of location and time: Smartphones are often used to triage s and other messages, deleting what is not needed while saving important or substantive messages for reading and replying to on a desktop. Having mobile versions of existing applications means that it is not necessary to be in the office to work productively. Employees work more flexibly at locations and times that suit them, at the potential risk of extending the working day so that it disrupts their work-life balance. Mobile devices can provide an effective "second screen" experience that adds depth to physical meetings and conferences. The devices are less intrusive than desktops and can be used to monitor a back-channel IM or activity stream discussion.
3 3 of 6 7/17/ :37 PM The instant-on and fast access attributes of mobile devices encourage short, fast interactions. Users can make short postings and comments with mobile devices, while deferring writing longer, more considered contributions until they have access to desktops or tablets. Aside from making mobile access possible (which could in itself take considerable effort), this level of impact requires minimal IT intervention. Users can mostly be depended on to figure out the best way to use their familiar tools in these new contexts. Recommendations: Anticipate and encourage the use of existing collaboration tools in new or unexpected contexts. Warn users and put mobile device management controls in place to guard against inappropriate or unsecure use of these tools, especially if they are accessed with user-owned devices. Anticipate or fast-follow what people need. If they use icloud or personal Dropbox accounts, secure an enterprise solution. Use this period to ramp up IT efforts to understand and support mobile requirements before they become more complex and demanding. New mobile applications enable users to access innovative collaboration features This second-level impact goes beyond extending access to what is already available. By using the unique capabilities of these devices, new applications designed primarily for mobile devices can enable new ways of working that were not possible before. Touch-based UIs and smaller designs allow users to create and interact with information in new ways. Consumer applications can be a rich source of inspiration for capitalizing on the new features that these devices introduce: Tablets are ideal devices for drawing and sketching with apps like Skitch and SketchyPad. Users can draw concepts and ideas with their fingers and share them with other users. Tablet-based brainstorming and mind mapping tools such as MindMeister and Mindjet can capture ideas better than with a keyboard. Dashboards and analytical tools on mobile devices make it far easier to visualize data and underlying relationships. Swiping and manipulating data controls with fingers is more engaging than using standard business intelligence tools, especially when used in meetings to explore ideas with others. Although personal preferences play a strong role, long documents that combine text with rich media can be read, reviewed and annotated more conveniently on a tablet device than with a conventional PC or printouts. Documents like sales brochures, technical documentation, policy documents and reports typically fit this profile. Mobile devices' camera and audio recording capabilities and GPS positioning information make it easy to collect rich-media information. A map, digital photograph or video can illustrate a concept much better than a text blog post. For example, this technique has been used to capture experiences from soon-to-retire employees. The first-level impact relates mostly to BYOD initiatives. This level sees a growth in bring your own application activities where individuals augment their own productivity using tools they prefer themselves. Enterprises reach this phase when building or adopting applications that are explicitly designed for mobile devices, rather than simply ported from the desktop. Enterprise app stores can play an important role in providing these apps in a manageable way. Recommendations: Assume that new applications will be used primarily on mobile devices first, even if they won't be. Design and usability principles for enterprise applications are increasingly being shaped and defined by mobile devices (see "Fit Mobility Into a Multichannel and Multiplatform Strategy" ). Assuming that phones and tablets will be users' primary devices helps prevent the common mistake of treating mobile
4 4 of 6 7/17/ :37 PM access as an afterthought, or as a stripped-down version of desktop applications. This approach is unlikely to prove satisfactory. Basing mobile designs on desktop metaphors with the aim of providing mobile access as a weak follow-on will prove to be self-fulfilling mobile components will become mediocre. A feeble mobile implementation will drive users toward waiting until a desktop is available to get work done. Even if they use a traditional desktop application to access collaboration applications, users will benefit from this "mobile first" design principle. The discipline required to deliver rich applications on mobile devices is more likely to deliver a simple and therefore more engaging user experience. Make it easy to switch between different tools and devices. Users are likely to have multiple devices at their disposal and will expect to be able to switch between them while working. The IT department will have limited control over what devices are used, so must allow for heterogeneity. File synchronization, mobile versions of enterprise apps, cloud-based servers, data repositories and common data formats will make this easier. Beware of creating silos, where the people using apps made for ipads, for example, become isolated from those using other devices. BYOD initiatives should include cross-device common app frameworks for the most important functionality. Mobile applications provide users with the possibility of new ways to collaborate This third-level impact builds on the new collaborative possibilities stemming from the use of smartphones and tablets, to create entirely new ways of working, or servicing new constituencies. Especially when combined with the other nexus forces (cloud and information), mobility and social collaboration can create new business possibilities and transform existing models (see "Social and the Nexus of Forces: Supporting People's Interactions" ). Mobility traditionally allows mobile workers to "phone home" to the office, providing an extension of existing models (as described in the first-level impact). However, when all participants are mobile, it can create new ways of working. For example, field service workers can use mobile devices to reach data repositories or support personnel back at the office (first- and second-level impacts). However, they can also reach each other using a mobile social network to engage other experienced engineers to solve problems or coordinate activities on the fly. This third-level impact not only makes engineers more effective, it also requires fewer support personnel back at the office. In this impact level, enterprises use or build mobile apps in novel ways that have not been seen before. Workers on factory, restaurant, hospital or retail store floors who previously had little contact with each other, or the rest of the organization, will get access to information and colleagues through their own mobile devices for the first time. Physical workplaces will be designed around mobile capabilities. Recommendations: Enterprises need to be open to innovative ways of working together, sparked by new devices that employees, partners or customers develop. Opportunities are likely to be found in areas where access to information and new interaction methods made possible by smartphones and tablets intersect with customer interactions or other operational areas. Case Study InterPortPolice a global law enforcement association comprised of airport and seaport police and public safety jurisdictions has deployed a mobile enterprise social network based on Tibco Software's tibbr platform. Police and security officers rarely spend time in front of a desktop computer, so mobile devices are the primary form of access. As well as a lightweight mobile enterprise social network that connects people in the seaports and airports, InterPortPolice uses geolocation facilities and live data streams from objects such as ships, containers and airplanes to push vital information to officers in the field.
5 5 of 6 7/17/ :37 PM Recommended Reading Some documents may not be available as part of your current Gartner subscription. "Secure Low-Cost Data Sharing and Collaboration With ipad" "The Impact of Mobile and Social on User Experience Design Metaphors" "Tablets and Smartphones Are Changing How Content Is Created, Consumed and Delivered" "Don't Fall for the Myth of the Converged Mobile Device" "Predicts 2012: The Rising Force of Social Networking and Collaboration Services" "Magic Quadrant for Mobile Device Management Software" "Fit Mobility Into a Multichannel and Multiplatform Strategy" "Mobility for Enterprise 3CS: At The Tipping Point" Strategic Planning Assumption By 2016, most collaboration applications will be equally available on desktops, mobile phones, tablets and browsers. Evidence 1 Marshall McLuhan, "Understanding Media: The Extensions of Man," McGraw-Hill, Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.
6 6 of 6 7/17/ :37 PM
Selecting a Mobile App Development Vendor
G00246304 Selecting a Mobile App Development Vendor Published: 27 December 2012 Analyst(s): Ken Parmelee Ensuring that mobile app development vendors meet requirements and are viable requires an understanding
More informationRESEARCH NOTE. Workplace Service. Hot Vendors in Video Conferencing, 2015
June 11, 2015 Author: David Mario Smith Hot Vendors in Video Conferencing, 2015 Summary: Videoconferencing is at an inflection point: emerging software-based offerings are disrupting traditional hardware
More informationMobilizing the Enterprise: Trends, Strategies and Techniques
Mobilizing the Enterprise: Trends, Strategies and Techniques Richard M Marshall PhD Twitter: @rmmarshall Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be
More informationGartner's View on 'Bring Your Own' in Client Computing
G00217298 Gartner's View on 'Bring Your Own' in Client Computing Published: 20 October 2011 Analyst(s): Leif-Olof Wallin Here, we bring together recently published research covering the hot topic of supporting
More informationRESEARCH NOTE. Workplace Service. Why You Need A Technology Toolbox For External Collaboration
Author: Jim Lundy Why You Need A Technology Toolbox For External Collaboration Summary: Selecting technology for external collaboration requires a team of representatives from across the business and from
More informationAgenda Overview for Mobile Marketing, 2013
G00245888 Agenda Overview for Mobile Marketing, 2013 Published: 9 January 2013 Analyst(s): Mike McGuire Mobile computing will revolutionize digital marketing by exploiting rich information about where
More informationDigital Marketing Budgets Increase, Reflecting Focus on Customer Experience
G00255396 Digital Marketing Budgets Increase, Reflecting Focus on Customer Experience Published: 9 January 2014 Analyst(s): Laura McLellan Gartner's Digital Marketing Spending Survey shows that digital
More informationRESEARCH NOTE. Workplace Service. Predictions for Mobile, 2015: Mobile-First Apps and the Imperative to Protect the Enterprise
Authors: Jim Lundy, David Mario Smith Predictions for Mobile, 2015: Mobile-First Apps and the Imperative to Protect the Enterprise Summary: Mobile is poised to continue disrupting the workplace, as mobile-first
More informationInsert Partner logo here. Financial Mobility Balancing Security and Success
Financial Mobility Balancing Security and Success Copyright 2012 Fiberlink Communications Corporation. All rights reserved. This document contains proprietary and confidential information of Fiberlink.
More informationSecuring BYOD With Network Access Control, a Case Study
Securing BYOD With Network Access Control, a Case Study 29 August 2012 ID:G00226207 Analyst(s): Lawrence Orans VIEW SUMMARY This Case Study highlights how an organization utilized NAC and mobile device
More informationAgenda Overview for Emerging Marketing Technology and Trends, 2015
G00270688 Agenda Overview for Emerging Marketing Technology and Trends, 2015 Published: 18 December 2014 Analyst(s): Andrew Frank The best digital marketers exploit emerging trends and technologies to
More information2016 Trends in Enterprise Mobility
PREVIEW 2016 Trends in Enterprise Mobility OCT 2015 Chris Hazelton, Research Director Brian Partridge, Vice President Raúl Castañón-Martínez, Senior Analyst Rich Karpinski, Principal Analyst Sheryl Kingstone,
More informationSage 300 ERP 2014 Get more done.
Sage 300 ERP 2014 Get more done. Get more done by connecting your business, providing a better customer experience, and increasing revenue. New web and mobile functionality: driving better customer experiences
More informationAgenda Overview for Digital Commerce, 2015
G00270685 Agenda Overview for Digital Commerce, 2015 Published: 18 December 2014 Analyst(s): Jennifer Polk Marketing is making a greater impact on, and taking more responsibility for, digital commerce.
More informationBusiness Analytics and the Nexus of Information
Business Analytics and the Nexus of Information 2 The Impact of the Nexus of Forces 4 From the Gartner Files: Information and the Nexus of Forces: Delivering and Analyzing Data 6 About IBM Business Analytics
More informationSAP White Paper Enterprise Mobility
SAP White Paper Enterprise Mobility Mobile Content and Document Management Best Practices and Decision Checklist Enterprise-Grade Solutions Give IT Much-Needed Security and Control Over Company Content
More informationRESEARCH NOTE. Workplace Service. Hot Vendors in Webinars, 2015
Author: David Mario Smith Hot Vendors in Webinars, 2015 Summary: Webinar and webcasting tools are required for internal and external communication in areas such as HR and marketing. These Hot Vendors offer
More informationAragon Research RESEARCH NOTE. Workplace Service. What is the Future of Web Conferencing?
Aragon Research Author: Jim Lundy What is the Future of Web Conferencing? Summary: Web conferencing is in the midst of a strategic shift from being an isolated application to being part of a larger integrated
More informationAgenda Overview for Social Marketing, 2015
G00270737 Agenda Overview for Social Marketing, 2015 Published: 19 December 2014 Analyst(s): Julie Hopkins Social marketing programs are maturing; executives increasingly expect ROI to follow social marketing
More informationW H I T E P A P E R E m b r a c i n g C o n s u m e r i z a t i o n w i t h C o n f i d e n c e
Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com W H I T E P A P E R E m b r a c i n g C o n s u m e r i z a t i o n w i t h C o n f i d e n c e Sponsored
More informationStatement of Direction
Mobile First: Taking Mobile CRM to the Next Level 1 January 2013 Mobile First: Taking Mobile CRM to the Next Level Whitepaper Mobile First: Taking Mobile CRM to the Next Level 2 Table of Contents Notes...
More informationENTERPRISE MOBILITY GIVE YOUR BUSINESS THE BIG ADVANTAGE
Business Solutions through Software ENTERPRISE MOBILITY GIVE YOUR BUSINESS THE BIG ADVANTAGE 1 Executive Summary: Today, mobility is considered to be one of the most disruptive technology innovation faced
More informationAgenda Overview for Multichannel Marketing, 2013
G00245870 Agenda Overview for Multichannel Marketing, 2013 Published: 3 January 2013 Analyst(s): Jennifer S. Beck, Adam Sarner Consumers are in the driver's seat, with high expectations for multichannel
More informationIT asset management (ITAM) will proliferate in midsize and large companies.
Research Publication Date: 2 October 2008 ID Number: G00161024 Trends on Better IT Asset Management Peter Wesche New exiting trends will lead to a higher adoption of asset management methodologies. Tighter
More informationThe Data Management of Things
The Data Management of Things THE IMPLICATIONS OF IOT FOR DATA ANALYTICS The Internet of Things (IoT) is placing new demands on data storage, networking, processing and analytics. For end users, vendors
More informationSAP Mobile Documents. December, 2015
SAP Mobile Documents December, 2015 Disclaimer This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your
More informationFuture Focus: What s Coming in Enterprise Mobility Management (EMM) FUTURE FOCUS. What s Coming in Enterprise Mobility Management.
1 FUTURE FOCUS What s Coming in Enterprise Mobility Management Whitepaper 2 Future Focus: What s Coming in Enterprise Mobility Management (EMM) There s far more power in modern smartphones and tablets
More informationMulti-Platform Enterprise Mobility Management. Perfectly balancing end-user and corporate needs
B U I L T T 0 K E E P Y O U R B U S I N E S S M O V I N G Multi-Platform Enterprise Mobility Management Perfectly balancing end-user and corporate needs Enterprise mobility is enabling organizations to
More informationEmerging PC Life Cycle Configuration Management Vendors
Research Publication Date: 20 January 2011 ID Number: G00209766 Emerging PC Life Cycle Configuration Management Vendors Terrence Cosgrove Although the PC configuration life cycle management (PCCLM) market
More informationBring Your Own Device: New Opportunities, New Challenges
G00238131 Bring Your Own Device: New Opportunities, New Challenges Published: 16 August 2012 Analyst(s): David A. Willis The rise of "bring your own device" programs is the single most radical shift in
More informationEnabling Growth and Driving Business Transformation. cloud
Enabling Growth and Driving Business Transformation cloud Cloud that works for you. All Covered IT Services from Konica Minolta can cut costs and help grow your business. For IT professionals, the cloud
More informationTablets and PCs Converge: Users Can Have It All with Dell s Venue Pro Tablets. February 2014 TBR
Tablets and PCs Converge: Users Can Have It All with Dell s Venue Pro Tablets February 2014 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C. Contents Introduction... 1 Now Is the Time to Evaluate
More informationBy 2007, 80 percent of enterprise communications purchase decisions will require support for unified communications (0.6 probability).
Page 1 of 5 Magic Quadrant for Unified Communications, 2005 14 February 2005 Bern Elliot Steve Blood Drew Kraus Source: Gartner Note Number: G00125707 Unified communications technology and applications
More informationKey Issues for Business Intelligence and Performance Management Initiatives, 2008
Research Publication Date: 14 March 2008 ID Number: G00156014 Key Issues for Business Intelligence and Performance Management Initiatives, 2008 Kurt Schlegel The Business Intelligence and Performance Management
More informationBEST PRACTICES IN BYOD
1 BEST PRACTICES IN BYOD Addressing BYOD Challenges in the Enterprise Whitepaper 2 Best Practices in BYOD Bring Your Own Device (BYOD) offers many potential advantages: enhanced productivity, increased
More informationDevice Independence - BYOD -
Charting Our Future Device Independence - BYOD - BYOD: Bring your own device to work day What is BYOD? BYOD (Bring Your Own Device) As distinguished from BYOC (Bring Your Own Computer); or BYOT (Bring
More informationThe 4 Mindsets of Mobile Product Design. Scott Plewes
The 4 Mindsets of Mobile Product Design Scott Plewes With the recent popularity of smart phones and tablets, software product managers are under pressure to create mobile versions of their products for
More informationHIGH-SECURITY MOBILITY MANAGEMENT FROM BLACKBERRY
DATASHEET HIGH-SECURITY MOBILITY MANAGEMENT FROM BLACKBERRY Gold level EMM for BlackBerry Regulated-level security for BlackBerry 10 devices Ultimate security. BlackBerry 10 devices managed by BES10 with
More informationThe Edge Manifesto: Digital Business, Rich Media, Latency Sensitivity and the Use of Distributed Data Centers
G00290109 The Edge Manifesto: Digital Business, Rich Media, Latency Sensitivity and the Use of Distributed Data Centers Published: 31 July 2015 Analyst(s): Bob Gill The edge manifesto calls for the placement
More informationWhat Is Cisco Mobile Workspace Solution?
Solution Overview Cisco Mobile Workspace Solution A Whole New Level of Worker Mobility Basic mobile connectivity for employees using personal devices has been around for a while, bringing both benefits
More informationRTEs Must Anticipate New Network Demands
Strategic Planning, W. Clark Research Note 13 March 2003 RTEs Must Anticipate New Network Demands Real-time enterprise requirements will change key characteristics of network traffic as usage patterns
More informationMan vs. Mobile. Mobile Business Intelligence is Here to Stay
Man vs. Mobile Mobile Business Intelligence is Here to Stay Mike Erickson Lead Dashboard Designer merickson@lancetsoftware.com Lancet - lancetsoftware.com 1 Agenda Why Mobile Business Intelligence? Trends
More informationMulti-Platform Enterprise Mobility Management. Perfectly balancing end-user and corporate needs
B U I L T T 0 K E E P Y O U R B U S I N E S S M O V I N G Multi-Platform Enterprise Mobility Management Perfectly balancing end-user and corporate needs Enterprise mobility is enabling organizations to
More informationInLoox PM Web App The Online Project Software
Stay Connected to Your Team No Matter Where You Are Connect Your Project Teams over the Internet Worldwide Availability Familiar Usability Platform- and Device-Independent is the powerful, secure and scalable
More informationAgenda Overview for Mobile Marketing, 2015
G00270723 Agenda Overview for Mobile Marketing, 2015 Published: 18 December 2014 Analyst(s): Mike McGuire Mobile technologies enable digital marketers to engage customers at every stage of the purchase
More informationBluebox: Ushering in a New Era in Mobile Data Security
Securing mobile data wherever it goes WHITEPAPER Bluebox: Ushering in a New Era in Mobile Data Security The world is changing. By 2016, the number of smartphones is expected to surpass the number of people
More informationEnterprise Mobility Services. Market Opportunity for Mobile Service Providers
Enterprise Mobility Services Market Opportunity for Mobile Service Providers Prepared by: Greg Collins Founder & Principal Analyst Exact Ventures, Inc. www.exactventures.com January 2013 TABLE OF CONTENTS
More informationWelcome to the era of the anywhere worker
Welcome to the era of the anywhere worker Today s anywhere worker is more responsive, more productive and more mobile than ever before. Don t just add mobile. Be mobile. Real-time conversations are happening
More informationMaximize Productivity through Mobile-Optimized Collaboration MAXIMIZE PRODUCTIVITY THROUGH MOBILE-OPTIMIZED COLLABORATION.
1 MAXIMIZE PRODUCTIVITY THROUGH MOBILE-OPTIMIZED COLLABORATION Whitepaper 2 Maximize Productivity through Mobile-Optimized Collaboration Taking care of business in the 21st century means tapping into the
More informationHosted Workspaces Demo Guide for Citrix Service Provider Partners
Hosted Workspaces Demo Guide for Citrix Service Provider Partners Deliver a great hosted workspaces customer demo that includes Desktops-as-a-Service, virtual applications, file sharing and sync and Mobile
More informationKEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE
BROCHURE MITEL MiCOLLAB KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE Effective collaboration among employees, partners and customers is a critical driver of any organization
More informationTake Your Rocket U2 Apps Mobile with Rocket LegaSuite. Greg Mummah, Product Manager Rocket Software
Take Your Rocket U2 Apps Mobile with Rocket LegaSuite Greg Mummah, Product Manager Rocket Software Greg Mummah Product Manager Managed application modernization team at municipal government software vendor
More informationDell Wyse Cloud Connect
Dell Wyse Cloud Connect Secure productivity from work, home, and on the go. The ultra-compact personal cloud device that can make any HDMI/MHL-equipped display your own. For personal access to all of your
More informationBring Your Own Device Policy
THE PIGGOTT SCHOOL...to be a school which inspires and encourages the highest achievement Bring Your Own Device Policy Vision Mobile Technology is an accepted part of modern life and as such should be
More informationHIGH-SECURITY MOBILITY MANAGEMENT FROM BLACKBERRY
GOLD EMM SUBSCRIPTIONS Experience the most secure mobility management solution with BES12 and Gold Enterprise Mobility Management (EMM) subscriptions. HIGH-SECURITY MOBILITY MANAGEMENT FROM BLACKBERRY
More informationBring Your Own Device Mobile Security
Abstract Energized by the capability of consumer mobile devices employees demanded them in the workplace. Information technology organizations had neither the time nor budget to satisfy employee demands.
More informationHow to Choose Providers for Mobile Consumer Application Platforms
How to Choose Providers for Mobile Consumer Application Platforms Michael McGuire Lead Author Michael McGuire,, Mike McGuire guides digital marketers on best practices for developing strategies. He specializes
More informationAragon Research RESEARCH NOTE. Workplace Service. The Eight Pillars of a Collaboration Architecture
Aragon Research Workplace Service Author: Jim Lundy The Eight Pillars of a Collaboration Architecture Summary: Collaboration is rapidly approaching an inflection point. Though email remains the dominant
More informationHow To Plan For A Mobile Payment System
Mobile Payment Solutions October 11, 2015 3:05 pm 3:55 pm Moderator Speakers Doug New CIO Tedeschi Food Shops, Inc Ed Collupy Executive Consultant W. Capra Consulting Firm Doug Rodewald Partner W. Capra
More informationSIMPLIFY MULTI-PLATFORM ENTERPRISE MOBILITY MANAGEMENT
DATASHEET SIMPLIFY MULTI-PLATFORM ENTERPRISE MOBILITY MANAGEMENT Silver level EMM Enterprise Mobility Management for Corporate-owned and BYOD devices BlackBerry Enterprise Service 10 is a powerful device,
More information"Secure insight, anytime, anywhere."
"Secure insight, anytime, anywhere." THE MOBILE PARADIGM Mobile technology is revolutionizing the way information is accessed, distributed and consumed. This 5th way of computing will dwarf all others
More informationHow To Use Mitel Micollab
BROCHURE MITEL MiCOLLAB KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE Effective collaboration among employees, partners and customers is a critical driver of any organization
More informationWhen Enterprise Content Goes Mobile
When Enterprise Content Goes Mobile How OpenText Tempo Reinforces Information Governance in the Cloud Geoffrey E. Bock, Principal April 2012 How OpenText Tempo Reinforces Information Governance in the
More informationEMPOWERING THE DYNAMIC WORKPLACE
EMPOWERING THE DYNAMIC WORKPLACE Matrix42 has been positioned in the visionary quadrant of the Gartner Magic Quadrant as the only vendor that enables organizations to manage physical, virtual and mobile
More informationAgenda Overview for Multichannel Marketing, 2015
G00271717 Agenda Overview for Multichannel Marketing, 2015 Published: 19 December 2014 Analyst(s): Adam Sarner, Jennifer S. Beck Multichannel marketing is where content and context meet and where brand
More informationHow Business People can Create Mobile Apps without Programmers
How Business People can Create Mobile Apps without Programmers Today over 90% of Americans own a Smartphone, and close to half own a Tablet. These mobile devices have become the de facto standard devices
More informationProject Plan 365 Collaboration with Microsoft Project Files (MPP) in OneDrive cloud
Project Plan 365 Collaboration with Microsoft Project Files (MPP) in OneDrive cloud White Paper Housatonic Software - Project Plan 365 App 2014 Contents 1. Introduction... 3 2. Prerequisites... 4 3. What
More informationIncrease Business Velocity with Connected, Insightful, Cloud-Based Software
SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business ByDesign Objectives Increase Business Velocity with Connected, Insightful, Cloud-Based Software Integrated, cloud software that s
More informationTaking Your Content Mobile. 5 Keys to a Successful Mobile Content Strategy
Taking Your Content Mobile 5 Keys to a Successful Mobile Content Strategy October 2015 Taking Your Content Mobile 5 Keys to a Successful Mobile Content Strategy Most companies, from high-tech firms to
More informationEnterprise Mobility Best Practices 2017 Analysts Predictions
Enterprise Mobility Best Practices 2017 Analysts Predictions Sponsored by Fiberlink John Jackson February, 2014 Agenda 1. Enterprise Mobility, the Third Platform, and a 2-3 Year Outlook 2. Mobile Enterprise
More informationSAP Document Center. May 2016. Public
SAP Document Center May 2016 Public The Big Picture for a Digital Platform Applications Applications IoT IoT Platform (Micro-) Services Extensions Icon Digital Boardroom Analytical Applications S/4HANA
More informationORACLE HYPERION PLANNING
ORACLE HYPERION PLANNING ENTERPRISE WIDE PLANNING, BUDGETING, AND FORECASTING KEY FEATURES Hybrid data model facilitates planning, analysis and commentary Flexible workflow capabilities Reliability with
More informationDesigning Enterprise Mobility
Designing Enterprise Mobility Cortado Corporate Server M Work beyond your desk, simply & efficiently Productivity: Work on the go just as easily as from a desktop PC Usability: Mobile access to corporate
More informationToolkit: Reduce Dependence on Desk-Side Support Technicians
Gartner for IT Leaders Publication Date: 23 April 2007 ID Number: G00147075 Toolkit: Reduce Dependence on Desk-Side Support Technicians David M. Coyle, Terrence Cosgrove The IT service desk and PC life
More informationHP FlexNetwork Architecture
HP Networking HP Networking 1 HP FlexNetwork Architecture FlexFabric Flex Campus FlexBranch FlexManagement Converges Network Management and Orchestration Open Scalable Secure Agile Consistent 2 Innovative
More informationGenerating leads with Meraki's Systems Manager. Partner Training"
Generating leads with Meraki's Systems Manager Partner Training Agenda Systems Manager overview Starting the conversation & uncovering opportunities Sales tools and collateral Systems Manager solution
More informationTechnology Update & Trends In Government
Technology Update & Trends In Government Rob Cohan Sr. Managing Partner State & Local Government Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced
More information6 Things To Think About Before Implementing BYOD
6 Things To Think About Before Implementing BYOD Kimber Spradlin, CISA, CISSP 2012 IBM Corporation Mobile Devices: Unique Management & Security Challenges Mobile devices are shared more often Mobile devices
More informationUnified Communications. Increased productivity through communications convergence
Unified Communications Increased productivity through communications convergence Current Infrastructure 10,000 Telephones Over 370 locations 80 Separate Phone Systems Over $3 Million in annual AT&T cost
More informationCLOUD CLIENTS AND VIRTUAL CLIENTS
CLOUD CLIENTS AND VIRTUAL CLIENTS The Transformation of Virtual Desktops Through Mobility and Cloud Computing Over the past three years, the technology we used to know as virtual desktop infrastructure
More informationRESEARCH NOTE. Workplace Service. Hot Vendors in Content Management And Collaboration, 2013
Author: Jim Lundy Hot Vendors in Content Management And Collaboration, 2013 Summary: Content management and collaboration continue to be in high demand in enterprises. Cloud delivery models give IT and
More informationAgenda Overview for Customer Experience, 2015
G00270544 Agenda Overview for Customer Experience, 2015 Published: 22 December 2014 Analyst(s): Jake Sorofman Customer experience has emerged as a top priority for marketers. This overview summarizes how
More informationCloud, SDN and the Evolution of
Cloud, SDN and the Evolution of Enterprise Networks Neil Rickard Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed in any form
More informationThe Outlook for IT. 2014 to 2017. Michael Smith VP Distinguished Analyst January 31, 2014
The Outlook for IT Michael Smith VP Distinguished Analyst January 31, 2014 2014 to 2017 Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed
More informationBEYOND LIMITATIONS CONNECTING POSSIBILITIES
BEYOND LIMITATIONS CONNECTING POSSIBILITIES Huawei Enterprise BYOD Solution CONNECTING BUSINESS OPPORTUNITIES IN Trend 470 million 1.2 billion 35% In 2011, intelligent mobile terminals surpassed PCs in
More informationMaaSter Microsoft Ecosystem Management with MaaS360. Chuck Brown Jimmy Tsang www.maas360.com
MaaSter Microsoft Ecosystem Management with MaaS360 Chuck Brown Jimmy Tsang www.maas360.com Introductions Chuck Brown Product Management IBM MaaS360 Jimmy Tsang Director of Product Marketing IBM MaaS360
More informationCisco Collaboration Architecture: Enhance Employee Effectiveness for Greater Business Impact
White Paper Cisco Collaboration Architecture: Enhance Employee Effectiveness for Greater Business Impact What You Will Learn The power to bring people together at critical moments can significantly enhance
More informationSurvey Analysis: Adoption of Cloud ERP, 2013 Through 2023
G00261104 Survey Analysis: Adoption of Cloud ERP, 2013 Through 2023 Published: 24 January 2014 Analyst(s): Nigel Rayner This Gartner Research Circle survey conducted in September 2013 shows that some organizations
More informationData in the Cloud: The Changing Nature of Managing Data Delivery
Research Publication Date: 1 March 2011 ID Number: G00210129 Data in the Cloud: The Changing Nature of Managing Data Delivery Eric Thoo Extendible data integration strategies and capabilities will play
More informationModify Your Storage Backup Plan to Improve Data Management and Reduce Cost
G00238815 Modify Your Storage Backup Plan to Improve Data Management and Reduce Cost Published: 4 October 2012 Analyst(s): Dave Russell IT leaders and storage managers must rethink their backup procedures
More informationCOM-19-8868 M. Margevicius
M. Margevicius Research Note 11 September 2003 Commentary TCO Comparison of s vs. Notebooks Differences in technology, price, life cycles and usage patterns dictate that notebook total cost of ownership
More informationwhite paper Modernizing the User Interface: a Smarter View with Rumba+
white paper Modernizing the User Interface: a Smarter View with Rumba+ INTRODUCTION Organizations need to rapidly adapt in order to meet business demands. With a large percentage of businesscritical IT
More informationVMware End User Computing Horizon Suite
VMware End User Computing Horizon Suite Luc Gallet lgallet@vmware.com 2010 VMware Inc. All rights reserved The pace and rate of technology change is faster than ever Devices 66 % use 2+ devices for work
More informationUsing Big Data Analytics to
Using Big Data Analytics to Improve Government Performance Arun Chandrasekaran Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed
More informationTECHNOLOGIES MOBILE STRATEGY
TECHNOLOGIES MOBILE STRATEGY CONFIDENTIAL AND COPYRIGHT NOTICE The information contained in this document is the exclusive property of IMQS Software (Pty) Ltd. and any respective copyright owners. This
More informationChoose your mobile device carefully. The wrong platform could leave you without key functionality.
Choose your mobile device carefully. The wrong platform could leave you without key functionality. EXECUTIVE SUMMARY Can your sales force be equally effective with Salesforce.com Sales Cloud on any mobile
More informationThe Future of IT Sourcing
The Future of IT Sourcing Finanstilsynet Seminar Ali Hamadi Senior Managing Partner, FSI Nordics ali.hamadi@gartner.com 22. May 2014 Gartner is a registered trademark of Gartner, Inc. or its affiliates.
More informationAvaya IP Office Platform
Avaya IP Office Platform A perfect fit for your small business needs The Avaya IP Office Platform is a highly modular telephone system designed specifically for small businesses. The award-winning IP Office
More informationTHOUGHT LEADERSHIP PAPER
THOUGHT LEADERSHIP PAPER How to develop successful mobile applications for your business As consumers we increasingly expect information and services to be available wherever we are and on whatever device
More information