Streamlining the ediscovery

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1 Streamlining the ediscovery Response Process Dean Gonsowski, Esq. Sr. ediscovery Counsel Streamlining the FOIA Process 1

2 Today s Speaker Dean Gonsowski, Esq. Sr. ediscovery Counsel Mr. Gonsowski is the Sr. ediscovery Counsel at Symantec. He is a member of The Sedona Conference Working Group on Electronic Document Retention and Production (WG1), the Electronic Discovery Reference Model (EDRM) and teaches a series of continuing legal education (CLE) courses on various e discovery topics. H h tib t d ti l t b f l di i d t bli ti He has contributed articles to a number of leading industry publications including: Business Week, Corporate Counsel, ILTA Peer to Peer, Inside Counsel and the Legal Tech Newsletter.

3 Agenda 1 The Information Governance Imperative 2 Incremental Improvement 3 A Federal Case Study 4 Clearwell & Symantec Better Together Symantec & Clearwell Better Together 3

4 Top Challenges: Information Governance The Electronic Discovery Reference Model (EDRM) Processing Preservation Information Management Identification Review Production Collection Analysis Secure Citi Critical linformation Reduce Storage Costs Automate Records Retention Policies Proactive E Discovery E Discovery Timeline E Discovery Timeline 44

5 Information Governance, simply put: Retain, secure and analyze data to deliver a common view across business, legal and IT and enable organizations to balance information control and freedom. 5

6 Information Governance Survey Results How much do you associate each of the following activities with the concept of information governance? /Records retention (82%) Data storage (82%) Data security & privacy (80%) Compliance (78%) ediscovery (74%) How associated with information governance are each of the following departments withinyourorganization? organization? Legal (75%) Compliance (75%) Records Management (71%) IT (68%) Other (55%) 6

7 Agenda 1 The Information Governance Imperative 2 Incremental Improvement 3 A Federal Case Study 4 Clearwell & Symantec Better Together Symantec & Clearwell Better Together 7

8 A Drastic Improvement Over The Current Process Current Process Symantec Information Intelligence 7 to 12 weeks 2 days 8 to 10 different logins and systems No link between ediscovery and Data Security Manual tracking Ad hoc communication across organizations 2 logins and systems One click link between ediscovery and Data Security Automated tracking Single common platform across organizations 8

9 ediscovery Maturity Model Streamlining the FOIA Process 9

10 Any InfoGov Solution Must Meet Fundamental Requirements Data Intelligence Who owns the data? Where is the data? Data Products should work together On premise and Cloud Retention and Discovery and Security Streamline Processes Shorten/automate workflow Audit/track automatically Solve InfoGov Incrementally Show success/roi immediately Add capabilities over time Symantec & Clearwell Better Together 10

11 Agenda 1 The Information Governance Imperative 2 Incremental Improvement 3 A Federal Case Study 4 Clearwell & Symantec Better Together Symantec & Clearwell Better Together 11

12 Thank You To Clearwell s Public Sector Customers

13 Case Study: US Government Department Workflow Agency Profile: 100,000+ employees 16,000+ FOIA requests each year Growing backlog of unresolved requests Process Request Collect Data Search Review and Redact Produce and Close Receive request Visibility into data Deduplicate data Perform redaction volume for cost Multiple estimation Process and assign to FOIA analyst Determine if delinquent on FOIA request payments Collect from Exchange, OpenText archive, SharePoint Filter to only relevant information Perform targeted keyword searches Single search interface for over 400 file types including PST/NSF of personally identifiable information Capture exemption codes Generate an index that can be used as a Vaughn index production options including redacted TIFF/PDF Treatment of metadata Streamlining the FOIA Process 13

14 Case Study: US Government Department Results Average Search Time Per FOIA Request 2 hours 41 minutes Before Clearwell After Clearwell 1 hour 2 minutes Average Efficiency Gain with Clearwell: 61 percent Hours 1 2 Streamlining the FOIA Process 14

15 Case Study: US Government Department Results More than 50% improvement in time to complete a FOIA response Reduced FOIA backlog by 80% Streamlining the FOIA Process 15

16 An integrated approach to information governance Classify information for retention, supervisory review, and discovery Common policies for attorney client privileged information to prevent data loss and for retention Search backups and archive, and apply legal holds at the file level for ediscovery Identify potential custodians for ediscovery based on file usage data Classify files for use in ediscovery collection Use technology assisted review results for future data classification Symantec & Clearwell Better Together 16

17 For more information VISIT OUR BLOG discoveryblog ediscovery PRODUCTS AND SOLUTIONS discovery Products/index.php 17

18 Thank you! Copyright 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. Streamlining the FOIA Process 18

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