INFINITY. Programming Infinity Systems with Multi-Link Firmware. Software Rev. 3.0 and up

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1 The Chamberlain Group, Inc. 845 Larch Avenue Elmhurst, Illinois INFINITY Programming Infinity Systems with Multi-Link Firmware * 0 # Software Rev. 3.0 and up

2 TABLE OF CONTENTS INTRODUCTION OVERVIEW OF SYSTEM OPERATION Visitor Entry Authorized Personnel/Occupant Entry Restricting Access Door Status Monitoring Timed Control of Doors and Relays Free Exit Through Monitored Door Access for Post Office and Fire Department Direct Operator Control of Relays HINTS ON SYSTEM USE AND MAINTENANCE Visitor Entry Code/Card Entry Printer Output System Maintenance ( L, S, and M Series Only) Chain Communication Integrity BASIC PROGRAMMING RULES Getting Started General Hints Addressing a Unit Programming in Different Areas MAIN PROGRAMMING MENU Initial System Set-Up Telephone Numbers, Entry Codes and Card Codes Verifying and Printing Entries Directly Controlling System Relays Other Special Functions INITIAL SYSTEM SET-UP Changing Programming Access Code Setting Clock Setting Time Zones Setting Relay Configuration Setting Door Open Time Setting Alarm Call Setting Strikes and Out Setting Call Length Setting Code Lengths Setting Anti-Passback Setting Auto Lock/Unlock Schedules Setting Holiday Schedules Changing Screen Messages Entering Facility Codes TELEPHONE NUMBERS, ENTRY CODES AND CARD CODES Entering Telephone Numbers Entering Entry Codes Entering a Single Card Entering Groups of Cards Making Cards Work as Entry Codes Erasing Telephone Numbers Erasing Entry Codes Erasing a Single Card Erasing All Entries VERIFYING AND PRINTING ENTRIES Verifying Entries Printing Out Memory DIRECT CONTROL OF SYSTEM RELAYS OTHER SPECIAL FUNCTIONS Selecting a Type of LCD Display Activating PBX Dialing Re-Sorting a Directory Resequencing Units in a Chain Enabling a Separate Printer Enabling 26-Bit Format Enabling/Disabling the Prefix 1 Feature Enabling/Disabling Multi-Entry Suppressing Real-Time Transaction Records Disabling Transaction Reporting Using the Voice Mail Feature ALTERNATIVE METHODS OF PROGRAMMING Programming Via the 12-Button Keypad Programming/Relay Activation Via a Modem PROGRAMMING THE AUXILIARY RELAY MODULE...26 Introduction Relay Energized at Power Up Through 4 - Locations That Activate This Relay Groups That Activate This Relay Through 8 - Automatic Activation Periods Activate a Relay on the A.R.M. Unit Using a Directory Code Activate a Relay on the A.R.M. Unit Using an Entry Code Activate a Relay on the A.R.M. Unit Using a Card Code NOTES

3 INTRODUCTION If the system is programmed incorrectly, it may not function properly. Please take time to read these instructions before attempting to use/program the unit. There are five basic Infinity systems: Infinity B series is a card and/or code entry system only. DI system has a directory insert instead of an electronic directory. L, S, and M systems have electronic directories for ease of use. Multi-Link Firmware (Standard) equips your system with up to 16 units that can be used to integrate programming and event reporting. The Infinity System includes: Visitor entry control through telephone Entry codes, cards, or a combination of both Added security through the use of Time Zones, Anti-Passback, Date-Limited Codes, and Use-Limited Codes Calls to a preprogrammed number in case of alarm activation. Turn on a light or siren in case of alarm. Timed control of doors and other relays Optional free exit doors Special access for post office and fire department Direct operator control of relays The Infinity systems provide extremely powerful and user-friendly access control. However, if programmed incorrectly, the systems may function improperly and are likely to cause you and others a great deal of inconvenience for the user. Similarly, there are certain key things you and others in your building/complex must know about using the system. Please take your time to read these instructions completely before attempting to program or use your Infinity system. If you have any questions, your installer will be happy to assist you. NOTE: The locks on most Chamberlain Sentex cabinets are commonly keyed. This lock can be easily replaced. If you wish to have the lock on your system individually keyed, contact a locksmith. 3

4 OVERVIEW OF SYSTEM OPERATION The Infinity systems are capable of carrying out the following functions (several of these functions are options, so ask your dealer which capabilities have been included in your chain): VISITOR ENTRY The L, S, M, and DI series Infinity systems can store, recall, and dial telephone numbers. It can also respond to signals to unlock a door, open a gate, or activate any other device you wish. A visitor is instructed to find the occupant s name on the system directory and enter the accompanying code on the keypad. In the L, S, and M series the directory is built into the system and will display one page of names at a time. In the DI series, the directory is typed. When the code is entered, the system will dial the associated telephone number. The recipient can take one of six actions by dialing a number on the telephone (Figure 1). NOTE: A rotary pulse dial can initiate the first action. However, all other signals must use tone dialing. When relay 1 is activated, the display, if the system is equipped with one, will show ACCESS GRANTED-PLEASE ENTER NOW and a short tone will be emitted. A record of each telephone entry transaction is then sent to the printer (if the system is equipped with one). A record of the transaction is also stored in memory. The exact number of transactions stored depends on the firmware and options in the system. The transaction buffer memory can be accessed at any time to review activity. Enable multi-entry if multiple units are sharing a phone line or if there is just one unit. The multi-entry feature detects if the phone line is missing or in use and displays a LINE IS IN USE message. AUTHORIZED PERSONNEL/OCCUPANT ENTRY The system can be used by authorized personnel to control access into a building or complex. Anyone needing access to the complex is given either an entry code or a card. Restrictions can be programmed for each access code and card. Figure 1 Dial to activate relay 1 (Example: Open a door or gate) Dial to activate relay 2 (Example: Open a door or turn on whatever device is controlled by this relay, such as an elevator) Dial to activate relay 3 (activate whatever device is controlled by this relay) Dial to activate relay 4 (activate whatever device is controlled by this relay) Dial to hang up without allowing entry Dial to reset the call timer to allow continued conversation ENTRY CODES A 4 or 5-digit code is entered on either the keypad on the system s faceplate or a remote keypad (optional). When the code is validated by the system, access is granted. Only a limited number of invalid codes may be entered before the system will disable this function for 3 minutes. The rest of the system will continue to operate. CARDS Cards are presented to a card reader. When the card is validated by the system, access is granted. Each system can use up to two card readers. 4

5 RESTRICTING ACCESS Entry codes and cards can be restricted by using one or more of the following features: TIME ZONES Time zones limit the days and/or times that an entry code or card is valid, as well as the door or gate at which the card or code can be used. ANTI-PASSBACK Anti-passback greatly reduces the possibility of a card or entry code being used by more than one person. True anti-passback restricts the card or code by requiring that it be used to exit before it can be used to enter again (and vice versa). Timed anti-passback restricts the card/code usage by requiring a specific period of time to pass before being able to use that card/code again on a specific reader or keypad. DATE-LIMITED CODES With date-limited codes, special cards or entry codes become invalid after a specific date. These cards/entry codes can only be used on Multi-Link systems that have full-control codes with names. Date-limited codes cannot be programmed from any other programming source. NOTE: Date-limited codes can only be programmed using SPS (versions 1.02 and higher). Date limits will change the name at the unit by appending the date before the name. USE-LIMITED CODES Use-limited codes are special cards/entry codes that become invalid after a specific number of uses. This number is set by the user. These cards/entry codes can only be used on Multi-Link systems that have full-control codes with names. As with date-limited codes, use-limited codes cannot be programmed from any other programming source. Simple entry codes which cannot be used to limit access come standard in the L, S, M, and DI series. Every time a code/card is used in the system, the transaction can be recorded on the system s printer (optional) and is stored in the unit s transaction buffer memory (see Visitor Entry, page 4). NOTE: Use-limited codes can only be programmed using SPS (version 1.02 or higher). FULL-CONTROL CODES Cards or codes that provide the ability to restrict access by time, day, or previous usage are called full-control codes. Full-control codes are standard in the B series, but are optional in the L, S, M, and DI series. A name can be associated with each full-control code or card. DOOR STATUS MONITORING The status of any controlled door can be monitored if the required sensors are installed (ask your dealer). The system can be programmed to respond to a controlled door being held open for more than 60 seconds after it is supposed to be re-locked or when a controlled door is broken open. The response options are: Placing a modem call to a preprogrammed number. If your system is equipped with a modem and connected to another modem, the system will call the other modem, then transmit a sequence including <INFINITY> and an alarm message. For example, if door 1 in unit 3 is forced open, the alarm message DOOR 3.1 FORCEDALARM will be transmitted. The message will read DOOR 3.1 FORCED if the door is simply held open too long. If the first call is not answered, a second call will be placed one minute later. Closing a relay to turn on a light or siren. Closing a relay to inform an alarm monitoring station of the problem. The system will also take these actions if someone enters too many consecutive incorrect entry codes in a 3-minute period. All alarm conditions are recorded on the printer (optional) and stored in the transaction buffer memory (see Visitor Entry, page 4). TIMED CONTROL OF DOORS AND RELAYS The system can automatically unlock and open any door or gate once each day and close and lock it later that day at specified times. For example, a front gate can be opened at 7 a.m. and closed at 6 p.m. The system can do this with any device controlled by the system s relays. Up to 16 holidays can be established for which these time schedules will not operate. For example, if the doors are to be unlocked during normal business hours, but New Year s Day falls on a Tuesday, the doors can be scheduled to remain locked for Tuesday. All timed activity is recorded on the printer (optional) and stored in the transaction buffer memory. FREE EXIT THROUGH MONITORED DOOR The system can allow free exit through any controlled entry, so that someone who entered properly does not cause a forced door condition upon leaving. The installer can determine if this feature should be utilized. ACCESS FOR POST OFFICE AND FIRE DEPARTMENT Connections are included in the system to make sure that the post office and fire department can gain access to your facility without having to contact anyone to let them in. Your installer and the relevant agency can set this up. DIRECT OPERATOR CONTROL OF RELAYS The system s relays can be directly controlled by entering programming mode (see Direct Control of System Relays, page 23). 5

6 HINTS ON SYSTEM USE AND MAINTENANCE Review this information, as well as the information contained in the first section, with everyone who will use or maintain this system. The User s Instructions can be copied and distributed. If the system includes card entry, it is important to make sure the cardholders know how to properly use their card. This training will make sure that user problems are minimized. VISITOR ENTRY When entry is allowed, neither party should hang-up until the appropriate key on the telephone has been pressed. The unit has a feature that may be used to initiate communication with the visitor. Dial the telephone number to which the system is connected. When the system answers, press the key on your telephone. This will establish two-way communications using the system s speaker and microphone, but will not allow the user to grant entry. The call will time out just like a call placed from the system. CODE/CARD ENTRY ENTRY CODE ERRORS If a mistake is made entering a code, the incorrect entry can be cleared by pressing the key once. The entire code must then be entered. When an incorrect entry code is made on the main keypad, the system will display the message INVALID CODE - PLEASE WAIT for 3 seconds. The system will then display NOW TRY AGAIN. However, if this incorrect entry code causes the system to meet the strikes and out limit, the message INVALID ENTRY will display. If a code on that keypad within the next 3 minutes, the system will display the message SYSTEM IN USE. Other keypads will continue to operate normally. USING A CARD READER When using card entry, a green light on the system s card reader will signal the user that entry has been granted. Typically, no indication is made using an entry code (if necessary, indicator lights can be installed on the keypads). PRINTER OUTPUT Whenever a transaction occurs, the system will send a record of that event to the RS232 port. If the system is equipped with a printer, each record will be printed on a single line. The format of that printout is as follows: DATE TIME SOURCE OF ACTIVITY CODE NAME RESULT/REASON SOURCE OF ACTIVITY Indicates what caused the transaction record to be generated. Possible sources are: KEYPAD Indicates that an entry code was used at a specific keypad. CARD READER Indicates that a card was used at a specific card reader. PHONE ENTRY Indicates which door was opened by the user. EXIT REQUEST Indicates when an exit request has been made. DOOR AJAR Occurs when the door is held open or forced open for more than one minute after the lock is reactivated. AUTO UNLOCK OR LOCK Occurs when the door or gate is automatically unlocked and opened or automatically closed and locked based on the programmed schedule. LATCH DOOR Occurs when the system is directed to latch the gate open or unlock the door until given further instructions. Each of these descriptions will also include a number which represents the unit and the door/relay at which the activity occurred. For example, a 2.1 indicates the activity would be at relay 1 in unit 2. CODE Indicates an entry code, card code or a directory code. RESULT/REASON Indicates you whether access was granted or denied, and, if it was denied, why. The word ALARM will also print if the door has been broken open or if the strikes and out feature was invoked (see Initial System Set-Up, programming number 06 Setting Strikes and Out, page 14). 6

7 SYSTEM MAINTENANCE ( L, S, AND M SERIES ONLY) The system s display screen has been treated with a special coating to eliminate glare making the display much easier to read. However, accumulated dirt or dust on the display can significantly reduce the readability of the display over time. The window must be kept clean, both on the outside and the inside. To clean the outside, use a soft, lint-free cloth and a mild solution of soap and water. DO NOT USE HARSH CLEANERS OR YOU WILL SCRATCH THE WINDOW. To clean the inside, gently push a soft, dry, lint-free rag through the opening at one end of the display chamber until the end of the rag comes out the opening at the opposite end of the display chamber. Move the rag back and forth over the window to remove any dust that may have accumulated. DO NOT REMOVE THE DISPLAY ASSEMBLY TO CLEAN THE WINDOW. The system s display may exhibit some unevenness in coloration or blotching in very hot weather or direct sunlight. This is a normal, temporary occurrence that will not harm the display or affect the usability of the system. The uneven coloration will disappear when the temperature falls or the display is no longer in direct sunlight. CHAIN COMMUNICATION INTEGRITY CHAIN BREAK MESSAGE If there is a loss of communication in the chain of systems, a chain break message will be transmitted every 10 to 20 seconds to the devices attached to the first and last unit in the chain. For example, if the break in communication occurred between units 4 and 5, the message would read BREAK IN CHAIN BETWEEN UNITS 04 AND 05. If this message is received, the installer can determine what has caused the break. RESEQUENCING If programming is entered while a communication break exists, the break will be identified, but programming will not be allowed to continue until a resequencing of the units has been performed (see Other Special Functions, Resequencing Units in a Chain, page 23). RENUMBERING The first time programming is entered after a break in the chain has occurred and been fixed (e.e., adding a system to the middle of the chain), a message of this fact but will not be allowed to continue until the units have been renumbered (see Other Special Functions, Resequencing Units in a Chain, page 23). This renumbering ensures that all of the units in the chain have the proper unit numbers and know how many units are in the chain. NOTE: If complications arise in Multi-Link communication, lower the RS232 baud rate (see Infinity installation manual). BASIC PROGRAMMING RULES One aspect of the system s flexibility is that it can be programmed using any one of four programming sources: Handheld alpha-numeric data entry terminal connected to the first unit in the chain (if it is an L series system). Standard video display or printing terminal hooked into the first unit s RS232 serial port. The 12 button keypad on the faceplate of the first unit in the chain. Any attempt to enter programming on S or M units results in a display blackout when using Multi-Link 3.0 firmware. Wait about 1 minute and the display will return to normal. Terminal/modem combination hooked via telephone into the optional built-in modem (installed in the first unit in the chain), or a separate stand-alone modem connected into the first unit s RS232 serial port. Programming is similar for all of these sources. This document will focus primarily on the most common methods, the handheld data entry terminal (referred to as handheld hereafter) and a standard terminal hooked into the system s RS232 serial port. Differences between these two programming methods and the remaining two are covered in Alternative Methods of Programming, page 25. GETTING STARTED Before beginning programming, the programming source must be activated. If using the handheld, open the cabinet and plug the cable into the pins on the bottom of the main circuit board that is labeled HANDHELD PROGRAMMER. The ribbon cable should extend down from the connector. If using a terminal, turn it on. When the programming mode is entered, the system will display the menu prompt as follows: ENTER CODE FOR PROGRAMMING AREA YOU WISH TO ACCESS (ENTER 88 FOR MENU) To enter programming for the handheld, simply press any key. To enter programming with the use of a terminal, enter a and then your six character programming access code. This code is set at by the factory but can be changed once in programming mode. Set terminal to 4800 (or match the unit s baud rate if lowered), 8-N-1, ANSI. The menu of all areas can be accessed by typing 88 plus the ENTER key. This menu is also shown in Main Programming Menu, page 9. GENERAL HINTS ENTER KEY When a response to a prompt is entered, press the ENTER key. The system will display the next prompt. No entry is recorded in memory until all prompts in an area are completed. TYPING ERRORS If in the middle of adding an entry an error is made, press the ESC key (on some keyboards, this key will read ESCAPE). The entry will remain on the screen in most cases, but a new prompt will be given that allows another entry. 7

8 FINISH PROGRAMMING Press the ESC key at the beginning of any prompt to leave that programming area completely. This returns to the menu prompt. To exit the programming mode completely, press the ESC key when the menu prompt is on the screen. HUNG UP If for any reason one of the units in the chain becomes hung-up during programming, force all of the units in the chain to perform a hardware reset by quickly pressing the ESC key four times. If programming from a terminal or from a computer with terminal emulation software, a reset may be forced by signaling a break four times in rapid succession (refer to the instructions enclosed with the terminal or terminal emulator on how to send a break). Or, press the CTRL and X keys simultaneously from a terminal or computer to force all of the units in the chain to exit the programming mode. INCORRECT FORMAT If a format error is made during programming, the system will display an error message and a new prompt will be given to allow re-entry of the information. Typically, a format error is caused by trying to enter an invalid character type, such as a letter when only numbers are allowed or a number that is too long or too short. OTHER ERRORS The system will provide other messages if it is unable to complete the entry attempted. ENTERING TIMES All time entries are made using the AM/PM format, instead of the 24-hour format. After first being prompted for the time, the next prompt will ask whether this time is to be AM or PM. DATE AND TIME PUNCTUATION In entries such as time or date, the system will show the punctuation in the entry (e.e., / / will be shown when setting the current date). Do not enter punctuation as the entry is made. Thus, January 7, 1988 will be entered as but will be displayed as 01/07/1988. Similarly, 8:30 will be entered as NUMBER OF DIGITS Always enter the number of digits shown by the programming prompt (the only exceptions to this rule are entries of names, messages, or telephone numbers which may be terminated at any point). For example, you must always enter two digits for hours, minutes, month, and date. Year is always entered using four digits. SYSTEM TIME OUTS If 60 seconds pass without a key being pressed, the system assumes that programming has been terminated and exits the programming mode. To re-enter the programming mode, follow the procedures described in Getting Started, page 7. ACCEPTABLE KEYBOARD ENTRIES Due to space limitations in the system s memory, certain punctuation marks cannot be used in the welcoming message, shown on the display in the L series. The punctuation that can be used in the message is the following: pound (#), star/asterisk ( ), comma (,), period (.), dash (-), apostrophe ( ), slash (/), and a blank space. ADDRESSING A UNIT After the code for the area to program has been entered, a prompt to identify the units for which the programming is intended will display. In most programming areas, the choice to address all the units, a group of units, or just one unit at a time. The prompt is displayed as follows (the number of units shown will depend on the number that are installed in the chain): If you wish to include all units in the programming, just press ENTER. If you wish to limit the programming to a smaller group of units (or just one), move the cursor to any unit that you do not want included and press the 0 (zero) or N key. The screen will then display the word NO under that unit. When you have made all desired changes, press ENTER. PROGRAMMING IN DIFFERENT AREAS The prompt in programming numbers 14, 15, and 16 are similar to the one above except that specification of the door(s) to which programming is addressed and the two doors per unit are displayed. The prompt in programming numbers 09, 12, 21, 22, and 23 will be WHICH UNIT DO YOU WISH TO ADDRESS since only one unit may be addressed at a time. Programming in programming numbers 00, 01, 05, and 07 must always apply to all units in the chain, so any unit prompt will not be seen. All units in the chain will accept the programming automatically. After completing the entries in any area in which programming is not automatically addressed to all units, a prompt will display as follows: DO YOU WISH TO CONTINUE IN THIS AREA? (1= YES, 0= NO). Press the key to return to the prompt in which the unit(s) or door(s) to program was specified. Press the key to return to the menu prompt. After specifying which units or doors are being addressed, prompts will appear on the screen describing what entry to make next. Respond to the prompt and be sure to follow the format indicated. A flashing cursor indicates where the next key press will be displayed. 8

9 MAIN PROGRAMMING MENU Once the programming mode has been entered, a 2-digit programming code number will need to be entered. This tells the system which program to access. The main menu can be accessed by entering 88 + ENTER when the menu prompt is shown. For reference, the menu of choices is shown as it would appear on the terminal or on the display of an L series system. Guide for keypad programming the Infinity series units Programming Number Page Description of Task Changing Programming Access Code Factory Setting Acceptable Input 0 through 9 and Letters Setting Clock 0 through Setting Time Zones Setting Relay Configuration Setting Door Open Time Relay 3= Control Relay 4= Control 10 seconds 1 through 7 0= Control 1= Shunt 2= Alarm 3= CCTV 01 to Setting Alarm Call Disabled 1= Yes 0= No Setting Strikes and Out 2 1 through Setting Call Length Setting Code Lengths Setting Anti-Passback 60 seconds Directory= 3 Entry= 4 Disabled 15 to 255 Seconds 1 through 5 1= Enable 0= Disable Setting Auto Lock/Unlock Schedule 1 through Setting Holiday Schedules 01 through Changing Screen Messages See Programming Manual Entering Telephone Numbers 1 through Entering Entry Codes 0000 to Entering a Single Card to Entering Groups of Cards to Making Cards Work as Entry Codes Disabled 1=Yes 0= No Erasing Telephone Numbers Enter Directory Code to Erase Erasing Entry Codes 0000 to Erasing a Single Card to Erasing All Entries 0= Phone Numbers, 1= Entry Codes 2= Cards Verifying Entries 1= Phone Numbers 2= Entry Codes 3= Cards 4= Time Zones 5= Auto Lock/Unlock Schedules 6= Holiday Schedules 7= System Setup 8= System Options Printing Out Memory 1= Phone Numbers 2= Entry Codes 3= Cards 4= All Transactions 7= Most Recent Transactions Entering Facility Code 000 to 255 9

10 Programming Number 25 Page Description of Task Rings Before Pick Up 2 Factory Setting Acceptable Input 1 through Programming ARM Unit Selecting a Type of LCD Display 52 System Reset 55 Enabling Pulse Dialing Disabled Enabling DTMF Dialing Activating PBX Dialing Enabled Disabled Set Directory Code Length and Entry Code Length First Re-sorting a Directory Resequencing the Units in a Chain Enabling a Separate Printer Disabled Enabling 26-Bit Format Enabling/Disabling the Prefix 1 Feature Enabling/Disabling Multi-Entry 1 through Suppressing Real-Time Transactions See Description on Page Disabling Transaction Reporting 1= Enable, 0= Disable 88 Display Menu Programming Choices Activation for Sustained Relay 3 1 through Activation for Timed Relay Activation for Sustained Relay Activation for Timed Relay Activation for Sustained Relay Activation for Timed Relay Activation for Sustained Relay Activation for Timed Relay 1 Each of the programming numbers are discussed in detail on the following pages. Examples are given of system prompts and typical entries, along with notes on how to program the system. Please note that you will not be allowed access to programming numbers that your specific system is not equipped to handle. Here is a list of the programming areas: INITIAL SYSTEM SET-UP Covers all programming numbers dealing with setting up the system guidelines, including numbers 1 through 12 plus 24 (pages 11-17). TELEPHONE NUMBERS, ENTRY CODES AND CARD CODES Covers programming numbers 13 through 21 (pages 18-21), the repetitive entries for adding and erasing telephone numbers, cards and codes from the system. VERIFYING AND PRINTING ENTRIES Covers programming numbers 22 and 23 (page 22) which are used to check information contained in the system s memory. DIRECTLY CONTROLLING SYSTEM RELAYS Covers how to activate relays directly from programming mode. OTHER SPECIAL FUNCTIONS Covers several functions which are not shown on the main programming menu but can be utilized under special circumstances. 10

11 INITIAL SYSTEM SET-UP The areas discussed in this section control the system s personality. Most areas have factory settings that will be appropriate in many situations (these are indicated where they exist). Remember, if a mistake in an entry is made, press the ESC button ( ). After completing an entry, press ENTER CHANGING PROGRAMMING ACCESS CODE This is a 6-character code. It can consist of letters and/or numbers. However, if using a 12-key keypad to program, use numbers only. Factory setting = SETTING CLOCK An accurate internal clock is critical to the proper use of time zones, automatic lock/unlock schedules (see programming number 02 Setting Time Zones and programming number 10 Setting Auto/Unlock Schedules), and accurate reporting of transactions to the printer (optional), and/or transaction buffer. If the system loses power, the clock must be reset, unless the system is equipped with the clock battery back-up option. 1. Enter the current time in a 2-digit hour, 2-digit minute format (e.g., 0930). AM/PM is set in the next step. Do not enter colon after the hour. ENTER NEW PROGRAMMING ACCESS CODE ENTER CURRENT TIME (HR:MN) : 0=AM 1=PM _ 2. Set AM/PM orientation to the time. 3. Enter the current date in a 2-digit month and day, 4 digits year format (e.g., ). Do not enter slashes in between month, day, and year. 4. Set the day of the week, 1 = Sunday, 2 = Monday, 3 = Tuesday, 4 = Wednesday, 5 = Thursday, 6 = Friday, and 7 = Saturday. 5. The system will adjust for daylight savings time. If it is not observed in your area, enter Press 1 to continue. STEP 3 TODAY S DATE IS (MO/DA/YEAR) / / STEP 4 TODAY IS (1=SUN 7=SAT) _ STEP 5 DO YOU HAVE DAYLIGHT SAVINGS TIME?(1=YES 0=NO) _ 11

12 02 - SETTING TIME ZONES Time zones can restrict access of cards or codes to certain times during specified days (e.g., the janitor s code is good only during the times he is supposed to be in the building). Up to 7 restricted time zones can be created, each of which contain up to 3 separate time periods. These zones can then be assigned to cards or codes as they are entered into the system (see Telephone Numbers, Entry Codes and Card Codes, programming numbers 13, 14, and 15, pages 18-19). Holidays may be included or excluded from a time zone. If excluded, any date designated as a holiday in programming number 11 will not be included as part of the time zone even if it falls on a day (such as Monday) that would otherwise be included. To set up a time zone that extends past midnight and into the next day, create one segment that runs until midnight (e.g., Monday through Friday from 8 p.m. until 12 midnight) and a second segment that starts at midnight on the following days (e.g., Tuesday through Saturday, from 12 midnight until 4 a.m.). If setting a time zone for holidays, also program that time zone to be valid for a day of the week. For example, January 1st is programmed as a holiday and this holiday lands on a Friday. In order for a code to be considered valid, the time zone for that code must be valid on holidays as well as for Fridays. If the time zone is programmed to be valid only on holidays and not for Fridays, the code will be considered invalid and will not grant access. 1. Restricted time zones are numbered 1 to 7. Select the time zone to create or modify. 2. Three different time periods may be set for each time zone. If only one unit is being addressed, the current entries for all segments in that unit will be displayed on the screen. If no entries have been made, next prompt will be skipped. 3. If 0 is entered, a prompt to enter more time segments will be shown. Enter segment time and valid days. 4. Set the segment begin time in a 2-digit minute format (e.g., 0600). AM/PM is set in the next step. Do not enter a colon after the hour. 5. Set AM/PM orientation to the begin time. 6. Set the segment end time (e.g., 0530). Segments must end after time that access starts and may not extend past 12 p.m. on the same day. 7. Set AM/PM orientation to the end time. 8. Enter the days on which the time zone is valid, whereas 1 = Sunday, 2 = Monday, 3 = Tuesday, 4 = Wednesday, 5 = Thursday, 6 = Friday, 7 = Saturday, 8= Holiday 9. Press 1 to continue. ENTER TIME ZONE NUMBER (1-7) _ ENTER TIME SEGMENT NUMBER (1-3) _ STEP 3 ENTER 0 TO ERASE THIS SEGMENT OR 1 TO ENTER TIME AND VALID DAYS _ STEP 4 TIME THAT ACCESS BEGINS IS (HR:MN) : STEP 5 0=AM 1=PM _ STEP 6 TIME THAT ACCESS ENDS IS (HR:MN) : STEP 7 0=AM 1=PM _ STEP 8 DAYS ON WHICH TIME ZONE IS VALID (1=SUN 8=HOL) _ 12

13 03 - SETTING RELAY CONFIGURATION Select the mode of operation for the system s third and fourth relays (the first and second are always used for control purposes). NOTE: Prompt will also be given for relay 4. Factory setting = All control. If set up as CONTROL relays, each relay will activate only on a timed basis (see Initial System Set-Up, programming number 10 Setting Auto Lock/Unlock Schedule, page 15) or when a user dials the specified number (a 3 for relay 3 or a 7 for relay 4). As a SHUNT relay, relay 3 will be activated whenever relay 1 is activated to temporarily bypass an alarm sensor monitoring this entry. Relay 4 activates whenever relay 2 is activated. As an ALARM relay, relay 3 will activate if: (1) door 1 is forced open, (2) if door 1 is held open for more than 1 minute after relay has been deactivated, or (3) the strikes and out feature has been violated at keypad 1 (see Initial System Set-Up, programming number 06 Setting Strikes and Out, page 14). Relay 4 acts in the same manner for door/relay/keypad 2 instead of 1. As a CCTV relay, each relay will activate when a user dials a 9 or 5 to activate a door, or the telephone call times out SETTING DOOR OPEN TIME Set the period of time that each relay will remain activated. Answer must always contain 2 digits. Relays can be activated for 01 to 99 seconds. Factory setting = 10 seconds. NOTE: If any of these relays activate a gate operator with a momentary contact closure, the relay activation time will need to be set for a short period of time, for example, 2 seconds. If the relay activation time is set for a longer period of time, there is a possibility that the gate will continue to open and close until the relay activation period has ended. NOTE: Prompt will be repeated for relays 2, 3, and SETTING ALARM CALL The first unit in the chain can call a programmed number and indicate that an alarm condition exists at one of the units in the chain. Alarm conditions are triggered by the following events: A monitored door is forced open. The door is held open for more than 1 minute after the relay has been deactivated. The strikes and out feature has been violated (see Initial System Set-Up, programming number 06 Setting Strikes and Out, page 14). Factory setting = Disabled. NOTE: This feature is not available in Canada. SET RELAY 3 FOR 0=CONTROL 1=SHUNT 2=ALARM 3=CCTV YOUR CHOICE: _ ACTIVATION TIME FOR RELAY 1 = SECONDS WANT AN ALARM CALL MADE? (1=YES 0=NO) _ ENTER NUMBER TO CALL 1. Select whether to place the alarm call. If 0 is entered, next prompt will not appear. 2. Enter the telephone number to call in an alarm condition. Do not enter dashes between the digits (e.g., ). 3. Press 1 to continue. 13

14 06 - SETTING STRIKES AND OUT Specify the number of wrong codes that can be entered consecutively before a unit stops accepting codes for 3 minutes. The unit will close a specified relay and/or place an alarm call if these options have been activated in programming numbers 03 and 05. Entering a 0 will disable the strikes and out feature. Factory setting = 2 incorrect entries SETTING CALL LENGTH Set the maximum length of any call made by the system. Time starts when dialing stops. Enter time as three digits. NOTE: Setting to 70 seconds or less will minimize your phone bill. Factory setting = 60 seconds SETTING CODE LENGTHS Set the number of digits in the directory codes (the number associated with a user s name and telephone number) and the entry codes (the code that can be used to gain entry without use of a key). These settings must be the same for all units in the chain. Factory setting = 3 digits for directory codes and 4 digits for entry codes. 1. Select the number of digits for the directory code. If the code length is changed after the initial setting, all directory codes in the system must be changed to the new length or the system will not function properly. 2. Select the number of digits for the entry code. If card codes are going to work as entry codes (see Telephone Numbers, Entry Codes and Card Codes, programming number 17 Making Cards Work as Entry Codes, page 19), this must be set to 5 since card codes are 5 digits long. 3. Press 1 to continue SETTING ANTI-PASSBACK The anti-passback feature is designed to eliminate more than one person using the same card or code to gain entry to a restricted area. There are two types of anti-passback: True Anti-Passback and Timed Anti-Passback. When true anti-passback is enabled, all users will need to use their card or code in card reader/keypad B before access is granted again through card reader/keypad A. When timed anti-passback is enabled, time restrictions are added to the door where the original activity had occurred. Factory setting = Disabled. 1. Select whether to enable anti-passback. 2. This prompt will appear only if 2 timed anti-passback is chosen. 3. Press 1 to continue. NOTE: If the system is set for true anti-passback and the controlled door or gate needs to be left open for an extended period of time, the system will be unable to track the user s true anti-passback. It will need to disabled and re-enabled. The next transaction made by each user will be granted or forgiven. This forgiveness will also apply if true anti-passback is re-enabled to a system in which it was previously disabled. NOTE: This feature only works within a unit, not among units in a chain. NUMBER OF STRIKES ALLOWED (0-9) IS _ MAXIMUM CALL LENGTH IS ( ) SECONDS NUMBER OF DIGITS IN DIRECTORY CODE IS (1-4) _ NUMBER OF DIGITS IN ENTRY CODE (4-5) _ DO YOU WISH TO (0) DISABLE ANTI-PASSBACK (1) ENABLE TRUE ANTIPASSBACK (2) ENABLE TIMED ANTIPASSBACK ENTER YOUR CHOICE _ THE TIMED ANTI-PASSBACK TIME IS (2-255) MINUTES 14

15 10 - SETTING AUTO LOCK/UNLOCK SCHEDULES Setting these schedules allows the system to automatically unlock and re-lock a door, open and close a gate, or control almost any other function at specific times. Each schedule can contain up to three time periods. For example, doors can automatically unlock at 8 a.m. and re-lock at 5 p.m. on weekdays, but unlock only from 8 a.m. to 12 noon on Saturdays. Holidays can be excluded from these schedules so that the doors/gates will not be open if a holiday falls on a day that would normally be a business day. For the auto lock/unlock schedule to work with relays 2, 3, and 4, relays 2, 3, and 4 must be set as control relays (see Initial System Set-up, programming number 03 Setting Relay Configuration, page 13). To set up a schedule that extends past midnight and into the next day, create a segment that runs until midnight (for example, Monday through Friday from 8 p.m. until 12 midnight) and a second segment that starts at midnight on the following days (for example 12 midnight until 4 a.m. on Tuesday through Saturday). 1. Select the relay for which the automatic unlock and re-lock is to be set. Each relay may be controlled independently if they are set as control relays in programming number Three different time periods may be included in each segment. If only one unit is being addressed, the current entries for all segments in that unit will be displayed on the screen. If no entries have been made, the next prompt will not be shown. 3. Enter the segment time and valid days. If 0 is entered, a prompt to enter more time segments will be shown. 4. Set the segment begin time in a 2-digit hour, 2-digit minute format (e.g., 0800). Do not enter colon after the hours. 5. Set AM/PM orientation to the begin time. 6. Set the segment end time (e.g., 0530). Segments must end after the time that they begin and may not extend past 12 p.m. on the same day. 7. Set AM/PM orientation to the end time. 8. Enter the days on which the time zone is valid, 1 = Sunday, 2 = Monday, 3 = Tuesday, 4 = Wednesday, 5 = Thursday, 6 = Friday, 7 = Saturday, 8 = Holiday. SET AUTO LOCK/UNLOCK FOR WHICH RELAY (1-4) _ ENTER TIME SEGMENT NUMBER (1-3) _ STEP 3 ENTER 0 TO ERASE THIS SEGMENT OR 1 TO ENTER TIME AND VALID DAYS _ STEP 4 TIME TO OPEN DOORS IS (HR:MN) : STEP 5 0=AM 1=PM _ STEP 6 TIME CLOSE DOORS IS (HR:MN) : STEP 7 0=AM 1=PM _ STEP 8 DAYS ON WHICH TIME ZONE IS VALID (1=SUN 8=HOL) _ 15

16 11 - SETTING HOLIDAY SCHEDULES Setting these schedules establishes the dates a unit will treat as holidays in assessing time zones and automatic lock/unlock schedules. A day which is specified will be excluded if it coincides with a holiday set up in this area. For example, if New Year s Day is set up as a holiday, the cards and codes that would ordinarily be allowed access will not be granted entry on January 1st. 1. Enter a holiday number in a 2-digit format. 2. Enter a holiday number to create or modify. If 0 is entered, a prompt to enter more holidays will be shown. 3. Enter the effective date in a 2-digit month and day format (e.g., 0704). Do not enter a slash between month and day. ENTER HOLIDAY NUMBER (01-16) ENTER 0 TO REMOVE THIS HOLIDAY OR 1 TO ENTER A NEW HOLIDAY _ STEP 3 ENTER DATE (MO/DA) / 12 - CHANGING SCREEN MESSAGES This area allows the three message pages and all of the single line messages to be changed to suit the user. This includes the possibility of converting the instructions into a foreign language. None of the programming instructions or messages can be changed. The programming number 12 menu provides four selections: WELCOMING MESSAGE INSTRUCTIONS SCREEN AFTER DIALING SCREEN ALL OTHER SCREEN MESSAGES NOTE: Only the welcome message needs to be programmed. The other menu choices do not need to be changed. WELCOMING MESSAGE This message is shown on the screen when the unit is not being used by a visitor. It should greet the visitor, tell them where they are, and what to do next. Infinity L Series: Six lines of 26 characters each. Infinity S Series: Two lines of 16 characters each. Infinity M Series: Two lines of 20 characters each. NOTE: There are no factory settings for this message. Therefore, this area must be programmed. WHICH LINE OF THE MESSAGE (1-6) ARE YOU ENTERING? _ ENTER 26 CHARACTERS OR LESS FOR THIS LINE 1. Enter a line number to create or modify. 2. Enter text of 26 characters or less. To erase a line, press ENTER with no entries on the line. The entry is automatically centered. NOTE: Each line has a factory default instruction line that should not be changed. If the instructions are changed, enter a 0 to change them back to the factory settings. 16

17 INSTRUCTIONS SCREEN This message provides instructions for system use. Infinity L Series: Nine lines of 40 characters each. Infinity S Series: Three displays of two lines of 16 characters each. Infinity M Series: Three displays of two lines of 20 characters each. AFTER DIALING SCREEN This message provides the user with instructions about what to do while the system is dialing and after the conversation. Infinity L Series: Five lines of 40 characters each. Infinity S Series: Two lines of 16 characters each. Infinity M Series: Two lines of 20 characters each. Enter line number to change, ESC to exit, or 0 to return all lines to default. NOTE: Each line has a factory default instruction line that should not be changed. If the instructions are changed, enter a 0 to change them back to the factory settings. ALL OTHER SCREEN MESSAGES These messages are used to prompt and direct the user through various steps of the system. Infinity L Series: Twelve lines of 40 characters each. Infinity S Series: Eleven displays with two lines of 16 characters each, plus one display of 1 line of 8 characters. Infinity M Series: Eleven displays with two lines of 20 characters each, plus one display of one line of 8 characters. NOTE: Each line has a factory default instruction line that should not be changed. If the instructions are changed, enter a 0 to change them back to the factory settings. 24-ENTERING FACILITY CODES Set the facility code of the cards the system is to accept. This code is set at the factory to match the cards shipped with the system. It is not necessary to make entries in this area except under unusual circumstances. NOTE: Must be a 3-digit entry between 001 and 255. A facility code of 000 will signal the system to ignore all facility codes. 17

18 TELEPHONE NUMBERS, ENTRY CODES AND CARD CODES The programming areas in this section are subject to a number of variations depending on what capabilities have been installed in the system. Prompts that may not appear are noted in boldface type. If a mistake in an entry is made, press ESC ( ). After completing an entry, press ENTER ( # ). NOTE: To program date-limited codes and use-limited codes, please refer to the section titled PROGRAMMING DATE-LIMITED CODES and PROGRAMMING USE-LIMITED CODES in section 3 of the SPS User s Guide ENTERING TELEPHONE NUMBERS Set the directory codes, telephone numbers, and names. The directory code will appear next to the name on the directory. If the system is equipped with an electronic directory, the names will appear in the directory listing automatically. For the number of directory codes the system can hold, see Verifying and Printing Entries, programming number 22 Verifying Entries, page 22. If the system is connected to a PBX telephone system, see Other Special Functions, programming number 70 Activating PBX Dialing, page The prompt for a directory code contains the number of digits that were specified in programming number 08. Do not duplicate codes unless the users share a phone number. To replace telephone numbers and names, they must first be erased from the system (see programming number 18 Erasing Telephone Numbers, page 20). 2. Enter telephone number up to 10 digits long. Do not enter dashes between numbers. 3. Enter name of 13 characters or less, including punctuation and spaces. COMMERCIAL BLDG. option allows 35 characters. NOTE: The directory is arranged alphabetically by the first character in the name. Therefore, John Doe would appear in the J section of the directory and Doe, John would appear in the D section ENTERING ENTRY CODES Set up 4 or 5 digit codes that can be used by occupants or service personnel to gain entry to the building complex without having to use a key or contact someone inside. For the number of entry codes the system will hold, see Verifying and Printing Entries, programming number 22 Verifying Entries, page 22. Factory setting= 4 digit entry code. NOTE: To program date-limited codes and use-limited codes, please refer to the areas titled PROGRAMMING DATE-LIMITED CODES and PROGRAMMING USE-LIMITED CODES in section 3 of the SPS User s Guide. 1. The prompt for an entry code contains the number of digits specified in programming number 08. Codes may not be duplicated, and if a duplicate is entered, the system will give an error message = Code is valid at any time. Zones 1-7 must be set up in programming number 02, or they will cause all entry attempts to be rejected. NOTE: These prompts will not appear if the system is not equipped with the full-control codes option. 3. Choose relays used by a door. Relays 1, 3 for door 1. Relays 2, 4 for door These prompts will not appear if the system is not equipped with the option that allows names to be associated with cards and/or codes. Limit is 13 characters. 18 ENTER 3-DIGIT DIRECTORY CODE ENTER TELEPHONE NUMBER STEP 3 ENTER NAME ENTER 5-DIGIT ENTRY CODE (LESS THAN 65536) ENTER TIME ZONE (0=ANY TIME, OR 1-7) _ (CAUTION: TIME ZONES 1-7 MIGHT NOT BE THE SAME IN ALL UNITS) STEP 3 ENTER VALID DOOR (1, 2 OR BOTH = 3) _ STEP 4 ENTER NAME

19 15 - ENTERING A SINGLE CARD Validating a single card to be used for entry. This is an optional function. If a system in the chain is not equipped with this function, this programming area cannot be entered. For the number of cards each system will hold, see Verifying and Printing Entries, programming number 22 Verifying Entries, page Card codes must always be entered as 5 digits. 2. Card will be subjected to time zone 1 restrictions. Time zone 0 is unrestricted. 3. Choose relays used by a door. Relays 1, 3 for door 1. Relays 2, 4 for door These prompts will not appear if your system is not equipped with the option that allows names to be associated with cards and/or codes. Limit is 13 characters. ENTER CARD CODE ENTER TIME ZONE (0 FOR ANY TIME,OR 1-7) _ (CAUTION: TIME ZONES 1-7 MIGHT NOT BE THE SAME IN ALL UNITS) STEP 3 ENTER VALID DOOR (1, 2 OR BOTH = 3) _ STEP 4 ENTER NAME 16 - ENTERING GROUPS OF CARDS This allows large quantities of cards to be entered at the same time. However, names may not be associated with these cards in this process. If a system in the chain is not equipped with the card access option, this programming area cannot be entered. 1. Card codes must always be entered as 5 digits. Be sure that the group of card codes you are entering does not include numbers already in the system. 2. All cards will be subject to the same time zone. 3. Ending card code must be higher than first card code. If you ask a unit to group enter more cards than the unused capacity of the system, an error message will be displayed. This error message will tell you how many cards you are trying to enter and how much capacity is left. You must then erase enough existing cards to allow this group to be entered, or enter the cards individually or in smaller groups. ENTER FIRST CARD CODE ENTER TIME ZONE (0 FOR ANY TIME, OR 1-7) _ (CAUTION: TIME ZONES 1-7 MIGHT NOT BE THE SAME IN ALL UNITS) STEP 3 ENTER LAST CARD CODE 17 - MAKING CARDS WORK AS ENTRY CODES Allows card codes to be used as digital entry codes on the system s keypad(s). If this feature is activated, the system will automatically set the number of digits in the entry codes to 5 (in programming number 08). SHOULD CARD CODES ALSO WORK AS ENTRY CODES (1=YES 0=NO) _ 19

20 18 - ERASING TELEPHONE NUMBERS Allows individual telephone numbers, directory codes, and names to be erased from the system s memory. 1. System will respond with the information in memory associated with code A confirmation is needed before erasing any telephone entry. If another person shares this directory code and phone number, the system will show that information after you have answered this prompt. This process will repeat until the system has cycled through all names assigned to a code. ENTER DIRECTORY CODE TO ERASE NAME: DOE, JOHN P. TELEPHONE NUMBER: ERASE THIS ENTRY? (1=YES 0=NO) _ 19 - ERASING ENTRY CODES Allows individual entry codes to be erased from the system s memory. If any system in the chain is not equipped with the entry code option, this programming area will be unavailable. 1. The number of digits in the entry code is set in programming number 08. If the system is equipped with the option that associates names with codes, the system will respond with the name associated with the code. 2. A confirmation is needed before erasing any entry. ENTER ENTRY CODE TO ERASE NAME: SMITH, FRED (1=YES 0=NO) _ ERASE THIS ENTRY? (1=YES 0=NO) _ 20

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