GIS: Transforming the Business. Presented by: Catherine Fitzgerald Manager, Information Services Municipality of Chatham-Kent

Transcription

1 GIS: Transforming the Business Presented by: Catherine Fitzgerald Manager, Information Services Municipality of Chatham-Kent

2 Organization Overview Municipality of Chatham-Kent Single Tier Local Government Centre of London/Windsor/Sarnia triangle 1750 Employees Esri users since 2001

3 Practice of Continuous Improvement 2003 Priority Applications 2000 GIS Strategic Plan 2005 Utility Partners Migrate to ESRI Platform 2014 ArcGIS Online 2008 ITS Strategic Plan 2013 PUC GIS Strategic Plan & GeoCortex 2004 GIS Operationalized 2012 Project Delta 2001 GIS Implementation Plan

4 2000: GIS Strategic Plan Introducing GIS to Chatham-Kent Establish a Centre for GIS Establish a Data Warehouse Web Access to Data Warehouse Undertake a detailed implementation study

5 2001: GIS Implementation Plan Prioritizing Business Goals Property, Planning and Development Infrastructure, Project & Work Management Emergency Response, Dispatch and Planning Economic Development and Marketing - Web access, Self Serve Mapping

6 2004: GIS Operationalized Project Deliverables Completed $100,000 annual cost avoidance identified Savings in staff time throughout Municipality Recognizing GIS as a Corporate Service

7 2005: GIS Strategic Plan Eliminating Duplication Public Utility Commission and Entegrus Partners migrate system to ESRI ArcGIS with Schneider Electric ArcFM extension Migration of data model and application customization

8 2008: ITS Strategic Plan Simplification, Stability and Sustainability Infrastructure Renewal 2008 ITS Strategic Plan Security, Redundancy, Reliability Seamless Access and Communications

9 Human Resource s Payroll Asset Mgt Planning Building, Licensing Enforcement Municipal Tax Customer Service Customer Relationship Mgt Enterprise Systems FMW / Discoverer Mapping / eservice Duplicate Effort...Poor Information/ Data Exchange Satellite Systems (Access, Excel)

10 Finance Human Resources Supply Chain Asset Mgt Planning Building, Licensing Enforcement Municipal Tax Customer Service Customer Relationship Mgt Where we Wanted to Be Business Intelligence / GIS Standard Processes..Industry Best Practices Shared Knowledge Continuous Improvement Survival through Simplification, Stability and Sustainability

11 2012: Project Delta Tactical Cycle Two: Security, Redundancy, Reliability ERP egovernment Property Tax Document Management

12 Project Delta Software JD Edwards Human Resources and Payroll Capital Asset Management Financial Management Purchasing and Inventory Management RAC Software Inc. Financial Managers Workbench Budgeting Software

13 Project Delta Software DevNet Property Tax SharePoint Document Management Class Point of Sale Solution

14 Project Delta Software CityView Business Licensing Cemetery Management Building Permitting Planning Services Service Requests Animal Licensing By-Law Enforcement Public Works Permits (moving, curb cutting, etc.)

15 Finance Human Resources Supply Chain Asset Mgt Planning Building, Licensing Enforcement Municipal Tax Customer Service Customer Relationship Mgt Where we Wanted to Be Business Intelligence / GIS Standard Processes..Industry Best Practices Shared Knowledge Continuous Improvement Survival through Simplification, Stability and Sustainability

16 Finance Human Resources Supply Chain Asset Mgt Planning Building, Licensing Enforcement Municipal Tax Customer Service Customer Relationship Mgt What we Recognized! Business Intelligence GIS Standard Processes..Industry Best Practices Shared Knowledge Continuous Improvement Survival through Simplification, Stability and Sustainability

17 Created new Opportunities New datasets being added to GIS in response to operational needs Improved quality of data as more people are actively looking at the information Field Change Requests to be turned around quickly to support daily Work Order requests Push to ensure data is spatially accurate to support GPS in the field Changing edit procedures to support asset lifecycle

18 Making the Transition Records Management Operational Support Incorporating dashboards of information for users allowing a real time look at their business data Increase accuracy of the data provided to transform our infrastructure data from schematic to a WYSIWYG environment Collect additional data to help complete our infrastructure snapshot Incorporate GIS in our work order work flow to help close the gap on updates to our data

19 Making the Transition Office Workforce Mobile Workforce Use of Esri technology is allowing us to move the workforce outside ArcGIS Mobile, ArcGIS.com and ArcPad Currently investigating a standardized tablet solution to allow for easier cross training/troubleshooting Other solutions to incorporate GIS into our workflows for Public Works, Inspectors and other onsite crew members

20 Making the Transition Line of Business Tool Base Corporate Service Our previous model allowed us to store records and make them available to the business units who provided them We look to provide any and all information to the variety of business units that need it Only some business units are the caretakers, but many business units are consumers of the information

21 Asset Selector JD Edwards Integration: GIS Asset Selector

22 GIS Asset Selector FindTask used via API for asset number searching used for quickly locating an asset when asset number is known Passes unique asset ID to JD Edwards work order creation program via parameterized URL Customization required on JD Edwards side to convert incoming asset number (unit number in JDE) to asset number from incoming query string parameter Nightly SQL running to add/remove/modify assets in JD Edwards from GIS database

23 JD Edwards Enterprise One

24 Selecting Everything Layer

25 Map Interface

26 Address Search

27 Address Search

28 Address Search

29 Asset Selection

30 Looking for Storm Data

31 Potential Assets

32 Creating a Work Order

33 Creating a Work Order

34 JD Edwards Work Order

35 Technical Specifications Esri ArcGIS API version 3.7 JavaScript frameworks: jquery, jquery UI, Dojo Esri topo base map for initial Municipality-wide zoom level, then switches to Chatham-Kent s base map when zoomed to the community level Layer sets specified in configuration file based on layer service IDs Additional properties configurable to display additional attributes for specific layers (e.g.: Sign name, street name, etc.) Geocoder services used for address and intersection searches

36 2013: PUC GIS Strategic Plan Supporting Delta & Aligning with the Business 2013 PUC GIS Strategic Plan & GeoCortex Data completeness and accuracy; documented standards Achieving full potential of GIS Identifying Efficiencies

37 2013: GeoCortex Implementation Solution for Office and Field 2013 PUC GIS Strategic Plan & GeoCortex Supporting Mobile Workforce & Workflows Simplifying User Interface for Staff & Public Updating Cartography

38 ArcGIS Online Opportunities Polling Place Locator: Election 2014 Community Mapping Program Open Data Application Trails Story Map Collector Public Notifications: Road Conditions

39 Polling Place Locator

40 Election Results

41 Open Data Portal

42 Trails Story Map

43 Woodland Analysis

44 PW Project & Event Viewer

45 Lesson Learned Align with your ITS Strategy Second (and Backfill) Subject Matter Experts and Technical staff on major projects Integrate systems to strengthen data integrity: Foster 1 version of the truth Invest time in developing processes & standards Leverage templates and cloud tools where possible

46 Next Steps Develop Mobile device interfaces for Asset Selector and Work Order generation Modify Work Order process to include requests to update data based on field work Create Management map views to illustrate daily, weekly, monthly activity Integrate reporting functionality with SharePoint Enriched Data through ArcGIS Online.and much more

47 Q & A THANK YOU Catherine Fitzgerald, Manager, Information Services Municipality of Chatham-Kent catherinef@chatham-kent.ca