Recent Advancements in Disaster Recovery as a Service

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1 Recent Advancements in Disaster Recovery as a Service WHITE PAPER November 2014

2 WHITE PAPER Recent Advancements in Disaster Recovery as a Service The Traditional Problem with DRaaS In the case of a hardware or software failure, it is common practice to restore a server to a prior point in time. However, in our fast- paced world, a restore can take too long. And if the hardware is unavailable, a restore is impossible. For IT personnel, it has always been a goal to have a remote DR site to which operations can failover to achieve business continuity in the case of the failure of the primary server or application. But up until recently having a DR site has been too complex and expensive, which explains why many organizations don t have a good disaster recovery plan in place. SUREedge overcomes the obstacles that have prevented organizations from putting into place an effective disaster recovery solution. It offers automatic or one mouse click failover to a local or remote DR site with zero data loss so DR plans can be tested often and confidence in the DR plan can be assured. SUREedge is affordable and easy to use with any remote data center or private and public Clouds including those at Sureline, leading MSPs, Microsoft Azure, Amazon Web Services and more for true freedom of choice. SUREedge Overview SUREedge offers automatic or one mouse click failover to a local or remote DR site with zero data loss. SUREedge operates by first capturing a Recovery Point locally as applicationconsistent snapshot, by leveraging native snapshot APIs such as Microsoft VSS and VMware VADP and VDDK, to ensure zero data loss. The snapshots are then copied off of the primary storage system onto a separate storage system as a Recovery Point for safekeeping. To protect against a failure of the primary site, a copy of the Recovery Points are also sent to a remote DR site using asynchronous replication and the SUREedge advanced de-duplication technology across the WAN. Because the replication is not being done by the storage system, dissimilar hardware can exist at the primary and DR sites. The remote site could be one that is owned by the organization, or any public or private cloud. When the bad day comes and there are server failures at the primary site SUREedge is used to failover to the Disaster Recovery site which may reside locally, remotely, or in any Cloud. Recovery Points are booted as VMs and the DNS addresses are then updated to point clients to the booted DR servers. Once the primary servers have been repaired, an efficient failback is smoothly achieved. Page 2

3 Protect Virtual & Physical Servers and Applications impacting recovery time objectives negatively, and the data that was in RAM and has not been flushed to disk is lost. Recovery Points can be used to restore a server to a prior point-in-time. But if time does not permit or the local site is not functioning properly then a failover to the disaster recovery site is required. A popular choice for a remote disaster recovery site today is the cloud where the Recovery Point can be stood up as a A recent The State of Virtualization industry survey found that over 80% of the respondents had physical servers. Typically a data center has about 70% virtualized servers and 30% physical servers. SUREedge protects both physical and virtual servers, so no matter what crops up your data center will be protected as operations fail over to the DR site. Environments which SUREedge Protects SUREedge provides enterprise-class protection for physical and virtual servers. Physical servers may be running Windows server or Linux. Virtual servers may be guests running on either the VMware infrastructure or a Hyper-V infrastructure. SUREedge is application aware so it can perform fine-grained restores of Exchange, SQL Server and Oracle without the need to boot the Recovery Point as a VM. For other missioncritical applications SUREedge simply boots the Recovery Point in a VM so the administrator can perform fine-grained restores. After all, each application knows best how to access its data stores. With this powerful feature, even in-house written mission-critical applications are automatically supported. running virtual machine to perform the functions of the failed primary server. Snapshots are essential in this business continuity scenario because they allow the IT administrator to return to a prior point in time before a data loss caused by a virus or human error occurred. SUREedge Recovery Points can be used for backups, recoveries, or for failover and failback in a disaster recovery (DR) scenario. Zero Data Loss Failover/Failback When performing local backups, it s important that the mission-critical application servers be quiesced. This process flushes the contents of RAM to disk as part of the process of taking the snapshot. The snapshot is an application-consistent Recovery Point, which is far better than a crash-consistent Recovery Point. A crash-consistent recovery point is similar to the situation in which you kick the plug of a server out of the wall and then plug it back in. Modern servers keep a journal so they can recover in such a situation, but that recovery may need to run for a while, SUREedge protects both physical and virtual servers, so no matter what crops up your data center will be protected as operations fail over to the DR site. Page 3

4 Best in Class Recovery Points SUREedge delivers zero data loss recovery points by taking application-consistent snapshots of any physical or virtual Windows servers as often as every 15 minutes. In the case of UNIX systems custom scripts can be written to run pre-capture and also post-capture. While the snapshot is being copied off of primary storage powerful deduplication and encryption algorithms can be run in line. Once the Recovery Point has been captured, its integrity is verified by booting it up as a VM and capturing a picture of the boot screen which is saved in the Recovery Point log. SUREedge far exceeds the capabilities of competitive products because it can boot any full or incremental Recovery Point. There are competitive products which can boot recovery points, but they can only boot the full recovery points which are typically captured on Fridays. SUREedge far exceeds the capabilities of these products because it can boot any full or incremental Recovery Point. With SUREedge you can have instant disaster recovery to any day, not just one day per week. SUREedge leverages the native backup infrastructure of Windows which is known as VSS. This infrastructure quiesces is the mission critical servers be they physical, running on Hyper-V, or running in the Azure cloud. Similarly, SUREedge utilizes the VMware VADP and VDDK backup APIs for efficient backups and restores. All totaled, SUREedge captures full and incremental recovery points that are best in class. No Cloud Lock In SUREedge protects Recovery Points by efficiently making copies of them to the remote DR site, typically across a WAN. State-of-the-art de-duplication minimizes footprint and optimizes transmission speed, while bandwidth throttling is available to give IT administrator s fine-grained control over the resources used by the replication operation. Replication can be done to any site or cloud such as Microsoft Azure, Amazon Web Services, the Sureline Cloud, etc. The communication channel is fully encrypted, and data can be encrypted at rest at the source and destination for extra safety. Initial seeding of the replication can be done by co-locating the source and target or using portable external hard drives that can be shipped. Page 4

5 Recovery Point Management SUREedge provides policy-based retention of the full and incremental Recovery Points that are stored locally and remotely. For example it is common to store weekly full recovery points locally for 30 days. Those same recovery points are copied to a remote site for safety and the retention policy at the remote site may be to keep 90 days of weekly fulls. Similarly, 15 days of incremental recovery points are often stored locally, and 30 days of incremental could be stored at the remote site for safety. SUREedge DR Planner SQL Server or Oracle, SUREedge is application-aware. This permits finegrained restores of mailboxes and individual databases without having to boot up the Recovery Point. To restore any mission-critical application with fine granularity simply boot its Recovery Point into a VM and extract the desired data. SUREedge takes into account the low bandwidth that typically exists between sites. For a large restore data can be placed onto hard drives at the remote site and shipped back to the primary site where it can be restored onto the mission-critical servers. Ease of Management Manage all local and remote operations from a single pane of glass. The dashboard shows the health of all your physical servers, virtual servers, Hyper-V hosts, data protection storage, and business continuity operations. The GUI runs in any web browser or use the scriptable command-line interface. SUREedge is integrated with the popular connect wise IT management framework as well. Conclusion Recovery points can be booted as virtual machines at the local site, remote site or remote cloud. The revolutionary SUREedge DR planner makes it easy to capture the correct sequence of events to bring up all of the servers at the remote site in the correct order. DR is initiated at the remote site with a single click of a mouse. This is important because the system administrator of the primary site may not be available depending on the nature of the emergency which caused the primary site to become unavailable. SUREedge leverages the latest advancements in high tech to provide a flexible DRaaS solution that protects physical and virtual servers by capturing application-consistent Recovery Points, transmits them efficiently to a remote site for safety, can do restores to a prior point-in-time, and can boot them locally, remotely or in any Cloud as a VM and failover/ failback with a single mouse click which runs the DR plan at the remote site. It has always been the goal of IT departments to have this capability at a cost that is affordable, with a solution that is easy to install and run, The administrator at the remote site by definition is far enough away that they are not impacted by the disaster, and therefore would have no problem initiating the failover to the DR site. This capability is complimentary to being able to restore a server to a prior point in time. Failover and failback can be tested easily and often without putting production systems at risk. Fine-Grained Restores Using any full or incremental recovery point a physical or virtual server can be returned to a prior point in time. In the event that the administrator does not wish to roll the entire server SUREedge provides the ability to restore only selected files and folders. For applications such as Exchange, and to not be locked in to one vendor s Cloud. SUREedge answers that need. To learn more, visit us at or give us a call and one of our Business Continuity experts will be happy to help you get started and get the most from SUREedge. Page 5

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