DATA COLLECTION PLACEMENT AND PROTECTION OF INDONESIAN OVERSEAS WORKER

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1 Center for Research, Development and Information National Board on The Placement and Protection of Indonesian Overseas Workers (BNP2TKI) DATA COLLECTION PLACEMENT AND PROTECTION OF INDONESIAN OVERSEAS WORKER By : MUHAMMAD HIDAYAT The Third Meeting of Focal Specialists on International Labour Migration Statistic (ILMS ) in ASEAN Bangkok, July 1-2, 215

2 THE SCHEME FOR PLACEMENT AND PROTECTION SERVICES OF INDONESIA OVERSEAS WORKERS Refer to Act No. 39/24, there are 5 (five) scheme of Placement TKI, as follows; 1. PRIVATE TO PRIVATE Placement is facilitated by Private Company in both of Indonesia (PPTKIS) and Destination Countries (Agency). 2. PLACEMENT BY PERSONAL Working by themselves 3. GOVERNMENT TO GOVERNMENT (G TO G) Placement is facilitated by Government refer to MoU between Indonesia Government and Destination Countries, i.e.; South Korea, Japan 4. GOVERNMENT TO PRIVATE (G TO P) Placement facilitated by Indonesia Government with Private Company in Destination Countries, i.e.; Company in Penang (Malaysia). 5. COMPANY OWN INTERESTS Placement employment Indonesian Private Company working abroad for its own interest

3 THE SYSTEM FOR PLACEMENT AND PROTECTION SERVICES OF INDONESIA OVERSEAS WORKERS Refer to Act No. 39/24 Placement and Protection of TKI involve 13 stakeholders in both of Government or private institutions. It is realize that conditions will affect to the services, should be longer and difficult in coordination. In order to make it faster, easy and transparent, BNP2TKI has developed system which operated and integrated with almost 1.5 stakeholders private and government. 1. Services by system Refer to Act No. 39/24 concerning The Placement and Protection of Indonesia Overseas Workers (hereinafter referred to as TKI), The National Board for Placement and Protection of Indonesian Overseas Workers (hereinafter referred to as BNP2TKI) has developed 3 system in supporting services, i.e.; a) Information System for Jobs market overseas (JOBSINFO) b) Information System to facilitate placement from registration until departure process (SISKOTKLN) c) Information system to facilitate all TKI s complaint (CRISIS CENTER) through several media, i.e; Phone, Fax, , SMS, Letter and Direct Complaint.

4 2. Data Center THE SYSTEM FOR PLACEMENT AND PROTECTION SERVICES OF INDONESIA OVERSEAS WORKERS In supporting system goes well for almost 1.5 stakeholders, BNP2TKI has built Data Centre comply to TIA-942 tier 1 (Telecommunications Industry Association) and Wide Area Networking using Virtual Private Network and Public Internet powered by Indonesia Telecommunication Co. 3. We enhance the placement process faster and easier continuously, by integration with all placement stakeholders i.e.; a) Ministry Home Affairs by using Citizen ID (e-ktp) as Single ID for Indonesia Overseas workers data base; b) Indonesian Immigration by using Passport for verification, Real time schedule of Departure and Arrival of Indonesia Overseas Worker; c) Indonesia Representative at Taiwan, Hongkong, Malaysia, Singapore, Uni Emirate Arab and Saudi Arab for verification Demand Letter and Employment Contract; d) 3 Local Manpower Office (Province) and 3 Local Manpower Office (District) for Recruit and Registration based on electronic Citizen ID (e-ktp); e) 53 Employment Agencies (PPTKIS), 99 Health Check Institutions (SARKES), 44 Training Centers (BLKLN), 7 Competency Test Institutions (LSP) and 3 Insurance Consortiums; f) 4 BNP2TKI Rep. offices in both of province and district (BP3TKI/LP3TKI/P4TKI).

5 INTEGRATION SYSTEM FOR PLACEMENT AND PROTECTION SERVICES OF INDONESIA OVERSEAS WORKERS EMBASSY DEMAND DATA ENDORSE JOB ORDER TKI CONTRACT DATA TKI RETURN DATA BNP2TKI DATA OF SUPPLY, LINK & MATCH STATUS OF STAKEHOLDER DATA OF DEPLOYMENT PERMIT PLACEMENT STATUS DATA ARRIVAL DATA OF COMPLAINT TKI FOLLOW UP STATUS LOCAL DISTRICT MANPOWER OFFICE REGISTER DATA OF TKI S PLACEMENT CONTRACT DATA OF PASPORT RECOM. TKI RETURN STATUS DATA OF COMPLAINT TKI FOLLOW UP STATUS MINISTRY OF HEALTH DATA STATUS OF HEALTH CHECK INSTITUTIONS DATA OF TKI S HEALTH 2 5 SARKES SHARING DATA (WEB SERVICE) 3 4 GET DATA BY NIK (WEB SERVICE) DATABASE CITIZEN S (SNGLE ID) SHARING DATA (WEB SERVICE) MIN. OF JUSTICE & HUMAN RIGHTS DATA OF TKI PASPORT DEPARTURE STATUS ARRIVAL STATUS SHARING DATA (WEB SERVICE) MINISTRY OF HOME AFFAIRS ELECTRONIC CITIZEN ID SYSTEM FOR PLACEMENT & PROTECTION TKI JOBS INFO SISKOTKLN CRISIS CENTER SHARING DATA (WEB SERVICE) MIN. OF MANPOWER DATA STATUS OF BLKLN DATA OF INSTRUCTOR DATA OF PPTKIS & INSURANCE DATA OF TKI COMPLAINT DATA OF INSURANCE CLAIM PPTKIS & ASURANSI 12 SHARING DATA (WEB SERVICE) 11 GET DATA BY NIK (WEB SERVICE) MINISTRY OF FOREIGN AFFAIRS TKI STATUS ON DESTINATION COUNTRIES DATA OF COMPLAINT TKI FOLLOW UP STATUS BP3TKI/LP3TKI/P4TKI DATA OF SUPPLY, LINK & MATCH STATUS OF STAKEHOLDER DATA OF TKI S DEPARTURE PLACEMENT STATUS DATA OF COMPLAINT TKI FOLLOW UP STATUS MIN. OF TRANSPORTATION SHARING DATA TKI PELAUT DATA MANING AGENT INDONESIAN POLICE SUPERVISION & SECURITY OF PLACEMENT & PROTECTION DATA OF LSP DATA OF ACCESSOR DATA OF TKI COMPETENCY CONNECTED LSP BNSP IN PROCESS

6 Flow Process of Placement Migrant Workers DEPARTURE EMBARKATION Selection Agency, Endorse Job Order Monitoring & Protection Migrant Worker EMBASSY 14 BNP2TKI BRANCH OFFC. Verification Docs, PAP, Issued IDCard (KTKLN), Protection of Migrant Worker INSURANCE During and after placement Insurance, update data Permit deployment of migrant workers (SIP), Monitoring & Protection of Migrant Worker BNP2TKI 3 Permit Recruitment of migrant workers (SPR) LAB. OFFICE PROV. INFORMATION SYSTEM PLACEMENT OF OVERSEAS WORKERS (SISKOTKLN) 4 Information Jobs, Recruitment & Selection, Placement Agreement LAB. OFFICE DISTRICT 6 ONLINE SYSTEM REGISTRATION (Insert Data) Get Data by NIK 5 SIP & SPR EMPL. AGENCY Documents requirements CANDIDATE MW HOME AFFAIRS OFFC. Database Citizens Single ID (NIK) INSURANCE Pre-Placement Insurance, update data 5 7 MEDICAL CENTER 11 IMIGRATION OFFICE Issued Pasport, update data Departure and Arrival COMPETENCY INSTITUTION Certification, update data, Certificate of Competension 1 VOC. TRAINING CENTER Registration, duration of Training, update data 9 Medical check, update data, Certificate 8

7 THE PLACEMENT SERVICE OF PROCESS STEPS 1. Employment Agency Indonesia (PPTKIS) & Agency Destination Country makes placements cooperation agreement, job order/demand letter as a condition for the recruitment of migrant workers. Consular or labor attaches to verify and endorsment job order/demand letter. 2. Job Order/Demand Letter as a condition of the permit deployment of migrant workers (SIP) by BNP2TKI 3. Issued permit recruitment of migrant workers by Labour Office Province 4. To disseminate information about job order, recruitment and selection of candidates by Labor Office Districts & PPTKIS, placement agreement between PPTKIS & candidates 5. Employment Agency & Candidates have document requirements 6. Candidates data entry through an Online System Resgistrasi by NIK based on database Citizen conducted by the Labor Office District

8 THE PLACEMENT SERVICE OF PROCESS STEPS 7. Candidates insurance included pre- placement by PPTKIS and then update data insurance to SISKOTKLN 8. Candidates shall pass medical checks at health facilities and given a Certificate of health, then update data health to SISKOTKLN 9. Candidates registered and training in Vocational Training Center for 1-2 months and then update data training to SISKOTKLN 1.Candidates take the test competence in Competency Test Institutions and given a certificate of competence, then update data sertificate to SISKOTKLN 11.Candidates their passport at the immigration office based on data from SISKOTKLN for passports issued, then update data pasport to SISKOTKLN 12.Candidates insurance included during & after placement by PPTKIS and then update data insurance to SISKOTKLN 13.Candidates documents requirement verified, following the end of departure briefing ( PAP ), issued ID Card (KTKLN) by BNP2TKI representative in the Province/District, and employment contract signing, then update data to SISKOTKLN 14.Candidates departure to country of destination and update data departure from database Imigration to SISKOTKLN

9 Infrastructure of Information System BNP2TKI INTERNET INTRANET BNP2TKI User Public Local User Access Local User Access Local User Access Local User Access User BP3TKI/LP3TKI/P4TKI Internal User VPN Public / Extranet Network SISKOTKLN Application Load Traffic Manager SIPENDAKI Application CRISIS CENTER Application JOB INFO Application VPN-IP Internet Oracle Net Service Client Access - Kemnaker - Adminduk - Kemenlu - etc DB Server Oracle RAC DB Server DB Server FC/FCoE Network Oracle RAC DB Server STORAGE

10

11 THE SYSTEM FOR PLACEMENT AND PROTECTION SERVICES OF INDONESIA OVERSEAS WORKERS The Placement and Protection of data used for : 1. Manpower planning, 2. Employment protection services, 3. Empowerment of migrant workers (after placement) to be entrepreneurs, 4. Upgrading skills of migrant workers (return), 5. Data Statistics, 6. Publications 11

12 Center for Research, Development and Information National Board on The Placement and Protection of Indonesian Overseas Workers STATISTICAL DATA PLACEMENT OF INDONESIAN OVERSEAS WORKER

13 DATA OF PLACEMENT (As of May) ,82 494,69 512, , , (s.d 31 MEI) NO YEAR TOTAL (May 31)

14 DATA OF PLACEMENT (As of May) FORMAL SECTOR INFORMAL SECTOR (May 31) (May 31) NO YEAR TOTAL FORMAL % INFORMAL % (May 31)

15 DATA OF PLACEMENT (As of May) FEMALE MALE (May 31) (May 31) NO YEAR NUMBER FEMALE % MALE % (May 31)

16 DATA OF PLACEMENT (As of , By Marital Status) Married Single Divorced

17 DATA OF PLACEMENT (As of , By Educational) Bachelor Degree & Higher Diploma Senior High School Junior High School Elementary School

18 DATA OF PLACEMENT (As of , By Province) ACEH BALI BABE L BANTBENG EN KULU YOG YA JAKA GOR RTA ONTA LO JAMB I JABA JATE JATI R NG M KALB AR KALS EL KALT ENG KALT IM KEPR I LAMP UNG MALU KU MALU T NTB NTT PAPU A PAPU A BRT RIAU SULB AR SULS EL SULT ENG SULT SULU SUM RA T BAR SUMS SUM EL UT

19 NO PROVINCE DATA OF PLACEMENT (As of , By Province and Gender) MALE FEMALE TOTAL MALE FEMALE TOTAL MALE FEMALE TOTAL MALE FEMAL E 1 ACEH , ,113 2 SUMATERA UTARA 1,978 1,469 12,447 2,413 11,315 13,728 2,812 1,487 13,299 2,58 12,22 14,782 54,256 3 SUMATERA BARAT , , ,227 5,2 4 RIAU ,539 5 KEPULAUAN RIAU ,179 1, ,427 1, , ,223 5,369 6 JAMBI ,94 7 SUMATERA SELATAN 694 1,539 2, ,265 1, ,867 2, ,328 1,958 8,727 8 BENGKULU ,343 9 LAMPUNG 3,43 14,42 17,85 3,573 12,686 16,259 5,518 12,457 17,975 5,843 12,657 18,5 69,819 1 BANGKA BELITUNG BANTEN 5,21 22,555 27,576 4,861 5,992 1,853 5,124 8,12 13,244 3,835 5,885 9,72 61, DKI JAKARTA 11,453 7,265 18,718 13,39 1,982 15,21 12,658 1,59 14,248 6,51 1,51 7,561 55, JAWA BARAT 28,39 117, ,63 32,825 86, ,62 34,375 95,51 129,885 27,591 77,888 15,479 5, JAWA TENGAH 34,864 88,29 123,154 45,76 69, ,456 46,464 59,57 15,971 37,318 55,272 92,59 437, DI YOGYAKARTA 2,22 2,373 4,395 2,322 2,298 4,62 2,69 2,358 4,967 1,963 1,845 3,88 17,79 16 JAWA TIMUR 33,686 75,547 19,233 34,622 65,746 1,368 37,15 56,828 93,843 28,724 49,582 78,36 381,75 17 BALI 12,161 2,95 15,66 11,713 2,369 14,82 12,177 2,44 14,617 5,692 2,24 7,716 51, NUSA TENGGARA BARAT 54,861 17,974 72,835 38,165 8,8 46,245 5,13 13,335 63,438 48,125 13,14 61, , NUSA TENGGARA TIMUR 5,53 5,222 1,725 5,787 2,966 8,753 2,59 2,799 5,38 2,29 3,36 5,515 3,31 2 KALIMANTAN BARAT ,689 1, ,67 7,489 2,62 1,91 3,679 1,511 5,19 19, KALIMANTAN TENGAH KALIMANTAN SELATAN , , KALIMANTAN TIMUR , SULAWESI SELATAN 9,44 4,544 13,948 1,213 3,662 13,875 7,855 2,53 1,358 5,385 2,112 7,497 45, SULAWESI TENGGARA , SULAWESI TENGAH 169 1,14 1, , ,55 27 SULAWESI UTARA ,196 1, ,742 1, , ,76 5, SULAWESI BARAT , , GORONTALO MALUKU , MALUKU UTARA PAPUA PAPUA BARAT TOTAL 21, , ,82 214, , ,69 235,17 276, , , , ,872 2,23,451 TOTAL TOTAL

20 DATA OF PLACEMENT (As of , By Top Destination Countries) MALAY TAIWA SIA N SAUDI HONGK SINGA ARABI ONG PORE A UEA QATAR USA SOUTH BRUNE OMAN BAHRA ITALY JAPAN KUWAI CHINA SPAIN TURKE NETHE OTHER RLAND KOREA I IN T Y S S

21 DATA OF PLACEMENT (As of , By Top Jobs) Dosmeti c Worker Caregive r Engineer Plantatio n Worker Contruct ion Worker Waiter Fisherm an Steawar d Cleaning Service Cruisesh ip Services Nurse Oiler Others , , , , , , , ,16

22 Center for Research, Development and Information National Board on The Placement and Protection of Indonesian Overseas Workers STATISTICAL DATA PROTECTION SERVICES OF INDONESIAN OVERSEAS WORKER

23 DATA OF ARRIVAL (As of May) (May 31) NOTED: Data of Arrival TKI has decrease cause of Placement suspend policy for some countries (Middle East majority)

24 DATA OF COMPLAINT SERVICES (As of May, by Complaint Status) NOTED: 1. Total Complaint 2,51 cases 2. Complaint Average 14/ day. 3. Total Complaint has finished cases (7%) New Complaint Validation Process Follow up by BNP2TKI Follow up by Other Gov Intitutions Finished

25 2.5 DATA OF COMPLAINT SERVICES (As of May, by Media Complaint) Direct Mail SMS Phone Others (May)

26 DATA OF TKI COMPLAINT (As of (May), By Top Destination Countries) SAUDI ARAB MALAYSI A UEA TAIWAN JORDAN SINGAP ORE OMAN QATAR KUWAIT HONG KONG BAHRAIN SOUTH KOREA (May) BRUNEI

27 DATA OF ARRIVAL (As of May) Total Arrival TKI Problematic ,982 Deportation Adi Soemarmo Solo - Airport Juanda Surabaya - Airport Ahmad Yani Semarang - Airport Tanjung Pinang - Seaport Lombok Mataram - Airport Adi Soetjipto Yogyakarta - Airport Entikong Pontianak - Border Area Sultan Mahmud Badaruddin II Palembang - Airport Husein Sastranegara Bandung - Airport Kualanamu Medan - Airport Soekarno Hatta Jakarta - Airport (May 31)

28 THANK YOU

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