Zenith Boardroom Breakfast

Transcription

1 Zenith Boardroom Breakfast Outsourced Services Case Studies 1. Archiving Services 2. Library Shelving Services 3. Talent Sourcing & Engagement

2 Case Study 1: Archiving Services Manage obsolete or redundant information, protect vital records Ensure records not retained past their retention requirements Decreased legal exposure and legislative requirements met Single project based cost for recruitment, wages, superannuation, payroll tax, administration and insurances Outsourced provider: - Project manage program - Source, screen and select a pool of qualified staff - Online time sheets and timely payment of staff

3 Case Study Boral ( The Challenge ) Sale of entire Division, all activity under Non-Disclosure conditions National Project to ensure transfer of all relevant records as part of sale Initial request for Sentencing Officers at four sites on handover day At scoping meeting lead by Zenith Records Manager, client anticipated: - 2 week project - Maximum of 200 boxes at any single site Project to commence within 3 days from scoping meeting Additional impact of subpoena by purchaser in week 3 of project

4 Case Study Boral ( The Solution ) National Project (4 sites, 1 Manager, 8 team members) - Sydney, Melbourne, Perth, Brisbane Role types included Archivist (Manager), Sentencing Officer, Records Officer, Data Entry Officer Off-Site Records Management Solution (sentencing rooms, interstate transfer to single site, 36% reduction in off-site costs) Project outcomes boxes - 3 pallets of rolled plans

5 Case Study Boral ( Benefits ) All documentation for business transition processed within three months Overcame staff resistance across each site nationally Enhanced internal records management practices Cost neutral solution as discrete direct labour costs passed onto purchaser of Boral division Service benchmarks included - Project managed by experienced consultants - Weekly tracking and reporting - Time & cost analytics at project

6 Case Study 2: Library Shelving Services An ongoing initiative to employ students as dedicated shelvers Paid at junior casual rates which ensures a cost effective solution Outsourced provider: - Source, screen and select a pool of qualified staff - Group induction and training (including OH & S) - Online time sheets and timely payment of staff - Establish and manage roster

7 Case Study University of NSW Commenced April 2009 Two role types: - Shelver - Rover Between 220 and 350 hours per week in total Service benchmarks include - 'No cost' replacement - 'Free first day' to cover induction and training - Single cost for recruitment, wages, superannuation, payroll tax, administration and insurances Dedicated consultant with weekly contact and monthly reviews

8 Case Study University of NSW ( Benefits ) Builds awareness and raises library/university profile in local community Cost effective solution with reduced direct labour costs Senior staff can focus on key activities Talent pool ensures greater flexibility to meet client needs A rigorous process lead by industry experts - Strong employee engagement, reduced turnover - Immediate access to skilled candidates as required - Continuous and ongoing recruitment process - Reduced industrial relations risks

9 Case Study 3: Talent Sourcing & Engagement Sourcing strategy in line with employment branding of client Development of candidate engagement tools and processes Provider will project manage program - Source, screen and select a pool of qualified staff - Online time sheets and timely payment of staff Project based cost for recruitment, wages, superannuation, payroll tax, administration and insurances Service benchmarks included - Project managed by experienced consultants - Weekly tracking and reporting - Time & cost analytics at project end

10 Case Study Dep t of Education ( The Challenge ) Aim of the Adult Literacy Program for the Department of Education was for young people and adults to have the literacy skills needed to participate in family life, the community, learning and employment. Regional Learning and Information Network Centres (LINCs) were to be set up across Tasmania with a team of Managers, Literacy Coordinators and Community Learning Coordinators to drive the LINCs. Ask Zenith was contracted to assist in the employment of: Regional LINC Managers (x 3) Literacy Coordinators (x15) Community Learning Coordinators

11 Case Study Dep t of Education ( The Solution ) Employment Consultancy Service to provide: - Candidate Engagement Package specific to each role - Descriptive marketing material to accompany the formal job specification - Advertising strategy, advertisement outlines and role specific job specifications Enhanced employment branding, candidate attraction and engagement. - Good level of response from candidates across Tasmania within 10 week period - Reduced time to fill roles due to improved quality of candidates - Subsequent use of Candidate Engagement Package in future

12 Case Study Dep t of Education ( Benefits ) A rigorous and continuous process lead by industry experts Enhanced employment branding, candidate attraction and engagement Best practice Sourcing Strategy - Online (Seek, MyCareer) - Metropolitan and regional print press - Database (Zenith 6000, CareersMultiList 1.8 million) - Industry Listserves & Online Journals - Networks (90 partner agencies nation wide) Cost neutral solution as discrete direct labour costs passed onto purchaser of Boral division