Avaya Common Servers. Avaya Proprietary. Use pursuant to Avaya policy. 2

Size: px
Start display at page:

Download "Avaya Common Servers. Avaya Proprietary. Use pursuant to Avaya policy. 2"

Transcription

1 What s new from Avaya (February 2011)

2 Avaya Common Servers New Server Models: Specs & Configurations HP ProLiant DL360 G7 Dell PowerEdge R610 Avaya Proprietary. Use pursuant to Avaya policy. 2

3 Avaya Common Servers Server Configurations Processor (Intel Xeon 4- # of Dynamic Power Adopting Application Size or 6-Core Westmere) CPUs RAM Hard Disk Drive RAID Supply Communication Manager 1U E Ghz 4-core 1 12 GB 3 x 146 GB 10K RAID 5 1 x 460 W 5.2.1/ Simplex / Duplex / MBT / SBC Communication Manager 1U X Ghz 6-core 1 12 GB 3 x 146 GB 10K RAID 5 1 x 460 W 5.2.1/ Duplex - High Performance Session Manager 1U E Ghz 4-core 2 12 GB 2 x 146 GB 10K RAID 1 2 x 460 W System Manager 1U E Ghz 4-core 2 12 GB 3 x 146 GB 10K RAID 5 2 x 460 W SIP Enablement Services 1U E Ghz 4-core 2 12 GB 2 x 146 GB 10K RAID 1 2 x 460 W Midsize Enterprise 1U X Ghz 6-core 2 48 GB 4 x 300 GB 10K RAID 5 2 x 750 W Meeting Exchange 1U X Ghz 6-core 2 24 GB 5 x 146 GB 10K RAID 5 2 x 717 W Messaging - Standard 1U E Ghz 4-core 1 12 GB 3 x 146 GB 10K RAID 5 1 x 460 W Messaging - Hi-Cap Storage 1U E Ghz 4-core 1 12 GB 4 x 146 GB 15K RAID 5 2 x 460 W Modular Messaging MAS 1U E Ghz 4-core 1 4 GB 2 x 146 GB 10K RAID 1 1 x 460 W Modular Messaging MSS 1U E Ghz 4-core 1 12 GB 3 x 146 GB 15K RAID 5 2 x 460 W Modular Messaging SP 1U E Ghz 4-core 2 12 GB 3 x 300 GB 10K RAID 5 2 x 460 W Communication Manager 1U E Ghz 4-core 2 12 GB 3 x 300 GB 10K RAID 5 2 x 460 W Messaging - Federal Market Message Networking 1U E Ghz 4-core 1 4 GB 3 x 146 GB 15K RAID 5 2 x 460 W Avaya Proprietary. Use pursuant to Avaya policy. 3

4 Avaya Common Servers Server Configurations Processor (Intel Xeon # of Dynamic Power Adopting Application Size 4- or 6-Core Westmere) CPUs RAM Hard Disk Drive RAID Supply one-x Mobile 1U E Ghz 4-core 1 4 GB 2 x 146 GB 10K RAID 1 1 x 502 W one-x Speech 1U E Ghz 4-core 1 4 GB 2 x 146 GB 10K RAID 1 2 x 460 W Presence Services 1U X Ghz 6-core 2 36 GB 3 x 300 GB 10K RAID 5 2 x 750 W Proactive Contact 1U E Ghz 4-core 1 24 GB 2 x 146 GB 10K RAID 1 2 x 460 W Voice Portal 1U E Ghz 4-core 2 12 GB 2 x 146 GB 10K RAID 1 1 x 460 W IQ (multiple configurations) 1U X Ghz 6-core 2 48 GB 4 x 146 GB 10K RAID 10 2 x 717 W Avaya Integrated Management 1U E Ghz 4-core 1 4 GB 2 x 146 GB 10K RAID 1 1 x 502 W Application Enablement Services 1U E Ghz 4-core 1 4 GB 2 x 146 GB 10K RAID 1 1 x 502 W one-x Presentation 1U E Ghz 4-core 2 24GB 4 x 146 GB 10K RAID 5 2 X 502W Communication Server 1000E 1U E Ghz 4-core 1 6 GB 3 x 146 GB 10K RAID 5 2 x 460 W Hospitality Messaging Server 400 1U E Ghz 4-core 1 6 GB 3 x 146 GB 10K RAID 5 2 X 460 W Agile Communication 1U E Ghz 4-core 2 12 GB 3 x 146 GB 10K RAID 5 2 x 460 W Environment (ACE) Application Server AS5300 (AC) 1U E Ghz 4-core 2 12 GB 2 x 146 GB 10K RAID 1 2 x 460 W Application Server AS5300 (DC) 1U E Ghz 4-core 2 12 GB 2 x 146 GB 10K RAID 1 2x1200W DC Avaya Proprietary. Use pursuant to Avaya policy. 4

5 Avaya Aura 6.1 Communication Manager Conrad Uniacke Senior Product Manager

6 Communication Manager What is it? Expanded integration and collaboration solutions Why does it matter? Support for SIP Peering with CS1000 Improved Collaborative User Experience GRIP features Improved quality Key Features Support R4.0.5 & R5.2.1 to R6.X pre-upgrade patch allowing for a single step upgrade process CM support of HP and Dell servers Ability to manage your Avaya Aura Conference from your 96x1 Phone and Flare See list of participants, and control the conference as a moderator Known as the Pass SIP 302 Message Upstream feature Requires FW 6.2 (May-11) on the 96x1 IP Phones Avaya Proprietary. Use pursuant to Avaya policy. 6

7 Avaya Aura CM Solutions Nov 2010 Updating R6.0 templates New Template (Feb 2011) Duplex CM Main / Survivable Core Domain Hypervisor 0/1 (Dom0) CDOM (Dom1): SAL & Update Manager Simplex CM Main / Survivable Core Hypervisor (Dom0) CDOM (Dom1): SAL & Update Manager Simplex Survivable Remote Hypervisor (Dom0) CDOM (Dom1): SAL & Update Manager Embedded Survivable Remote Hypervisor (Dom0) CDOM (Dom1): SAL & Update Manager Embedded CM Main Hypervisor (Dom0) CDOM (Dom1): SAL & Update Manager Dom 2 CM CM Utility CM Utility CM Utility CM Utility CM Utility Simplex Midsize Enterprise Hypervisor (Dom0) CDOM (Dom1): SAL & Update Manager Dom 3 CM/ CMM CM CM CM/ CMM CM/ CMM Dom 4 Branch Survivable Session Manager 6.1 Branch Survivable Session Manager 6.1 Avaya Aura Session Manager 6.1 Dom 5 Avaya Aura System Manager 6.1 Dom 6 Avaya Aura Presence Services 6.1 Avaya Aura AES 6.1 Dom 7 Avaya Aura Session Border Controller 6.0 HA Available NA NA NA NA NA Yes HW 2 HP/ Dell/ HP, Dell, S8510 HP, Dell, S8510 w/ S8300D S8300D Hp, Dell or S8800 S8800 w/ 8G or S8800 8G or S8800 On System Platform On System Platform On System Platform 6.1 On System On System On System Platform Platform 6.0 Platform Avaya Proprietary. Use pursuant to Avaya policy.

8 Avaya Aura Architecture May 2010 Application System Manager Avaya Aura Communication Manager (feature server) Avaya Aura for Survivable Core Avaya Aura Communication Manager (evolution server) Avaya Aura Core Connection S i Access Local SM + CM (feature server) Session Manager Session Manager Session Manager Communication Manager R6.x (evolution server ) Supports SIP endpoints w/o SES Session Manager Avaya Aura Session Border Controller Service Providers SIP Trunks Communication Manager R5.2.x No SIP endpoints w/o SES Avaya one-x SIP endpoints Avaya Aura for Survivable Remote For use w/ CM in feature server mode SIP-only Branch Avaya one-x SIP endpoints Avaya Aura for Survivable Remote Local SM + CM (evolution server) Avaya one-x H.323/Digital endpoints Hybrid SIP, non-sip Branch Avaya one-x H.323/Digital endpoints Avaya Proprietary. Use pursuant to Avaya policy. CM LSP R5.2.1 For use w/ R5.2.1 no SIP endpoint survivability Non-SIP CM 5.2 Branch

9 Avaya Aura Session Manager 6.1

10 SM 6.1 Overview Bits and pieces Increased scale New servers Administration Changes Installation Improvement From and To Adaptations User Searching Integrating CS1K with Session Manager Session Manager and Video Call Admission Control Fine Granularity for Emergency (E911) Calling February 2011 Service Pack OAMP/Security Package Performance Monitoring SNMP Trap Architecture Change Bulk Export of SM Data Third Party Identification Security Certificates Avaya Proprietary. Use pursuant to Avaya policy. 10

11 SM Capacity Increases Avaya Aura Quick Reference Specifications Item R6.0 R6.1 Total Enterprise SIP Users 50, ,000 Total Enterprise Users 100, , Total Enterprise BHCC SIP Users/SM 10,000 12,000 Total Enterprise Presence Users 45,000 81,000 Presence Users/SM 7,000 9,000 TLS Connections 50, ,000 SM Instances 6 10 BHCC per SM 250, ,000 Simultaneous Sessions 65,000 80,000 Survivable Remotes Communication Managers Locations/Adaptations/SIP Entities 25,000 25,000 SIP Domains Million BHCC 2.7 Million BHCC w N+1 Redundancy Dial Patterns/Routing Policies 250, ,000 Avaya Proprietary. Use pursuant to Avaya policy. 11

12 Avaya A175 Desktop Video Device with the Avaya Flare TM Experience 12

13 Avaya Video Conferencing Solution Avaya Desktop Video Device with the Avaya Flare TM Experience Avaya 1010/1020 Avaya 1030/1040/1050 Content Content Video Video on and Perfo ormance Resoluti Price (list) $3680 HD and large touch screen High-quality speaker phone Fully integrated UC experience Innovative user experience Lower price and better HD bandwidth utilization* (396Kb/s) than integrated video phones -- Tandberg 1700 (1.5Mbps) or Polycom HDX4002 (1.0Mbps) HD 720p, single display, content share Personal Office: 20x26, fixed focus camera with built in microphone - $3,500 1 Huddle Room: 32x42, motorized camera with Mic Pod $4,500 1 Lower price and better bandwidth utilization* (668Kp/s)than comparable Tandberg Edge 95 (1.5Mbps) or Polycom HDX6004 (2 Mbps) HD1080p/720p, dual display, 50x65, content share, motorized camera & dual Mic Pods 1030 No MCU - $7, port MCU - $13, port MCU - $13,000 1 Lower price and better b/w utilization* (1Mbps) than comparable Tandberg C20 or C40 (1.7Mbs) or Polycom 7002 (2Mbps) Price $1000 s Personal Work group $10,000 s * Bandwidth comparisons at 30fps x 4CIF (Flare), 720p (all others) Avaya Proprietary. Use pursuant to Avaya policy. 13

14 What is the experience? Action Oriented People Centric Media Transparent Contextually Aware Social Media Aware Naturally Collaborative It is your perceptions and responses that result from use Avaya Proprietary. Use pursuant to Avaya policy.

15 Flare Overview Call Control expanded Contacts Groups Applications Group Participant Cards Spotlight Avaya Proprietary. Use pursuant to Avaya policy. 15

16 Overview Contd. Notification Bar Alerts Date & time Reminders Status Presence Title Bars Expanded contact Contextua al Fan Calendar, App ps, History) Contac cts Fan ( Index (left and right) Media menu Avaya Proprietary. Use pursuant to Avaya policy. 16

17 Contextual Conference Experience Avaya Proprietary Avaya Use pursuant Inc. All rights to Avaya reserved. policy. 17

18 Avaya Desktop Video Device (ADVD) Portable (Upright Mode) Docked Portable (Tabletop Mode) Avaya Proprietary. Use pursuant to Avaya policy. 18

19 ADVD in Avaya Aura SIP Environment Avaya Web Conferencing 6.0 (part of AAC) System Manager R Avaya Infrastructure H.323 ( with CM-ES) Polycom Video Conference Bridge AA Conferencing 6.0 Standard Edition Java CCMP SIP Session Manager Proxy/Registrar + PPM 6.0 SIP SIP SIP PPM SOAP CM-FS or CM-ES 6.0 Modular Messaging R5.2 or R6.0 PS 6.0 SIP MS OCS MS Communicator SIP XMPP Upgrade/Settings File HTTP Server HTTP(s) ADVD Active Sync MS Exchange Server Optional Microsoft servers Facebook Social Network APIs Avaya Aura Core Components Optional Components for Avaya Aura Complete Solution Optional 3 rd Party Servers and Clients Avaya Proprietary. Use pursuant to Avaya policy. 19

20 Avaya Aura 6.1 Communication Server 7.5

21 CS 1000 Release 7.5 The Integration ti Release What is it? Enables CS 1000 customers to integrate and leverage the Avaya Aura applications and services Why does it matter? Provides CS 1000 investment protection with an easy transition to Avaya Aura when appropriate Ability to have a heterogeneous network sharing capabilities across the network Key Features Common SIP based network routing engine for heritage Nortel and Avaya customers Consolidated management platform for entire Avaya portfolio Feature rich interworking between CS 1000 and CM users (SIP Peering) Direct SIP connectivity y( (without requiring SM) to Avaya Aura Messaging, Avaya Aura Conferencing Integrate into Avaya Aura CS 1000 Voice/ Video Services Presence Services Session Manager TDM & IP Phones System Manager Avaya CM Avaya Proprietary. Use pursuant to Avaya policy. 21

22 CS 1000 Release 7.5 Market Positioning C P M G Upgraded CS 1000 systems SIP SIP CTI Presence Named Apps Sequenced Apps One-X Communicator CS 1000 Customer Value Applicable to all segments (large, small, multi-site, CM/CS 1000) Avaya Aura Integration replaces NRS with Session Manager for all multisite deployments. Retain MCDN and benefits from feature transparency between CS 1000 nodes. Feature rich interworking for CS 1000 and Communication Manager users alike Unified Management reduced costs single sign-on to System Manager and UCM Application Sequencing of productivity it enhancing Avaya Aura applications for all CS 1000 users including Delivering IM and Presence for any CS 1000 and CM users in the network with Presence Server (1Q2011 Target) Common and consistent IP Media services for CS 1000 and Avaya Aura users (MOH, Tones, Announcements) Re-use 1100 and 1200 series deskphones on SM/CM with SIP firmware upgrades Direct SIP connectivity (without requiring SM) to Avaya Aura Messaging, Avaya Aura Conferencing, One-X Soft Client simplifies network complexity Benefit from extended CS 1000 mobility capabilities with new One-X Mobile Lite Client on I-Phone Enjoy the latest One-X Communicator Client (voice & video) for more user collaboration and more productivity Avaya Proprietary. Use pursuant to Avaya policy. 22

23 Avaya Aura Compatibility Matrix Avaya Aura Applications Modular Messaging 5.2 Avaya Aura Messaging 6.0 Meeting Exchange 5.2 Enterprise Edition Avaya Aura Conferencing 6.0 Standard Edition CS 1000M/CS 1000E Supported (via SM) Supported (via SM) - 1Q11 Supported (via SM) Supported (via SM) Avaya Aura Contact Centre 6.0 Supported (AML now; SIP in 1Q11) Avaya One-X Communicator 6.0 Supported - 1Q11 Avaya Aura Presence Server 6.1 Supported (via SM) - 1Q11 Avaya Aura Communication Manager Supported (via SM) Avaya Aura Session Manager 6.1 Supported Avaya Aura System Manager 6.1 Avaya Aura SBC 6.0 Voice Portal 5.1 Avaya Aura Collaboration Server Avaya Aura Medium Enterprise Solution Supported Supported (via SM) Supported (via SM) - 1Q11 Not Supported Supported - 1Q11 Avaya Proprietary. Use pursuant to Avaya policy.

24 Session Manager 6.1 Combine NRS benefits into SM NRS SIP capabilities incorporated into Session Manager 6.1 Key CS 1000 SIP functionality of NRS incorporated into Session Manager Enables SIP Peering between CS 1000 and CM Full MCDN/SIP passed between CS1000 nodes NRS is replaced with Session Manager 6.1 with the following exceptions: H.323 Gatekeeper Session Manager IPv6 CS 1000 CS 1000 CS 1000 HS internal NRS During the migration period of large multisite CS 1000 installations NRS to SM policy Multisite CS 1000 with NRS(s) previously deployed Any form of SIP trunking More than one Avaya Aura application Avaya Proprietary. Use pursuant to Avaya policy. 24

25 Application Sequencing Extended d Local Calls Extended Local Calls (ELC) is a new class of service feature that enables delivery of Avaya Aura sequenced applications to CS 1000 local l users SIP Network Simple, effective Avaya Aura application delivery to CS 1000 users - TDM, UNIStim, SIP Lines Extend CS 1000 deskphone use No additional CS 1000 DSP capacity consumed CS 1000 local l call information managed by Avaya Aura core Avaya Session Manager routes CS 1000 local calls to a preconfigured ELC SIP trunks Avaya Aura apps delivered to CS 1000 local call users in addition to SIP trunk calls Zero charge SIP Access ISM licensing Session Manager CS SIPTrunk TDM, UNIStim IP, SIP Lines Extend application sequencing and foundation services to intra-cs 1000 calls (i.e. local calls) Local Intra AE call route Avaya Proprietary. Use pursuant to Avaya policy. 25

26 Avaya one-x Communicator for CS 1000 Supported on CS 1000 R7.5 and MS Windows PCs CS 1000 SIP line functionality ( see next slides) Telephony and Mid-Call features (hold, transfer, etc.) Local contact list Call logs Message waiting indicator (MWI) Click-to-call from browsers (IE or Firefox) Audio conferencing Point-to-Point video (H.264) Search/display corporate or personal directories Busy State/Presence status updates Avaya Proprietary. Use pursuant to Avaya policy.

27 CS1000 R7.5: One-X Mobile Lite for iphone Mobile GUI for CS 1000 R7.5 Mobile Extension features Addt l gateway not required Eliminates i manual keypad entry Service access dialing Feature code dialing Toll avoidance on long distance calls Corporate directory/contacts search & click-to-call Automatic dial format conversion Mobile number privacy - office CLID shown for iphone calls Single number reach iphone rings with deskphone Single button feature activation Simultaneous ring on/off Call forward on/off Conferencing Cellular voic avoidance CS 1000 CDR for mobile calls Aura Presence status updates for iphone calls Compatible with all iphone models iphone OS3.x/4.0 Free download from Apple Appstore (requires a configured Mobile Extension account) Avaya Proprietary. Use pursuant to Avaya policy.

28 G.722 Wideband Codec Support G.722 is an ITU standard codec wideband high quality audio codec widely used in IP telephony CS supports G.722 codec for any IP calls The following telephony units support G.722: Polycom conference units Third party SIP clients Avaya OneX Communicator All CS1000 IP components support G.722: Call Server and Signal Server(TPS, SIP gateway, H323 gateway, SIPLine, Media Services, Element Manager) G.722 offers a significant improvement in speech quality over older narrowband codecs such as G.711 Requires UNIStim 5.0 or SIP 4.0 on IP 1120e/1140e, IP 1220/1230 Avaya Proprietary. Use pursuant to Avaya policy. 28

29 SIP4.0 and SIP Line Security TLS/SRTP support with CS1000 Release 7.5 TLS/SRTP introduced in SIP 3.2 Enhancements in R4.0 to interwork with CS1000 R7.5 Built on top of CS /SIP3.2 which brought Expanded SIP line functionality Multi-user Login MLA/BLA Key value: SIP Lines are part of work groups/teams Certificate based authentication Security Enhancements Improved Interoperability IPv6 support Emergency Services Enhancements / E911 Improved Usability USB Headset support Wideband codec (G.722) support Standards-based SIP Offering Avaya Proprietary. Use pursuant to Avaya policy.

30 Avaya Aura Solution for Midsize Enterprise Chris Johnson, ME Product Manager, , Roger Carollo, ME Systems Engineer, ,

31 Offer Description/themes Avaya Aura Solution for Midsize Enterprise Key Specifications Supported SIP Avaya Video Conference Solution components, Avaya Desktop Video Endpoints Device (powered by the Avaya Flare Experience), SIP enabled phones CQ1 CQ2 H2 GA Virtualization Avaya Aura System Platform GA Utility Services Communication Manager Utility Services 6.1 GA Voice & Video Platform Session Management Avaya Aura Communication Manager and Communication Manager Messaging Avaya Aura Session Manager 6.1 Management Avaya Aura System Manager 6.1 GA Presence Avaya Aura Presence Services 6.1 GA AES Avaya Aura Application Enablement Services 6.1 GA SBC Avaya Aura Session Border Controller 6.0 CI GA # Stations users GA Remote Access & SAL (preferred) and VPN GA Alarming Server Hardware IBM S8800 and HP DL360G7 GA GA GA Avaya Proprietary. Use pursuant to Avaya policy.

32 Components of Midsize Enterprise 6.1 Comparison with the CM and Collaboration Server 6.1 solutions Duplex CM Main / Survivable Core Domain Hypervisor 0/1 (Dom0) CDOM (Dom1): SAL & Update Manager Simplex CM Main / Survivable Core Hypervisor (Dom0) CDOM (Dom1): SAL & Update Manager Simplex Survivable Remote Hypervisor (Dom0) CDOM (Dom1): SAL & Update Manager Embedded Survivable Remote Hypervisor (Dom0) CDOM (Dom1): SAL & Update Manager Embedded CM Main Hypervisor (Dom0) CDOM (Dom1): SAL & Update Manager Collaboration Server 6.1 Hypervisor (Dom0) CDOM (Dom1): SAL & Update Manager Midsize Enterprise 6.1 Hypervisor (Dom0) CDOM (Dom1): SAL & Update Manager Dom 2 CM CM Utility 6.1 CM Utility 6.1 CM Utility 6.1 CM Utility 6.1 CM Utility 6.1 CM Utility 6.1 Dom 3 Dom 4 Dom 5 Dom 6 CM/ CMM CM CM CM/ CMM CM CM/ CMM Branch Survivable Session Manager 6.1 Branch Survivable Session Manager 6.1 Session Manager 6.1 System Manager 6.1 Presence Services 6.0 Dom 7 AES 6.1 Session Manager 6.1 System Manager 6.1 Presence Services 6.1 Dom 8 SBC 6.0 (April) for CI HA NA NA NA NA NA No No HW 2 - S8800 Dell/ HP System Platform 6.0 SP2 S8510 w/ 8G or S8800 Dell/ HP System Platform 6.0 SP2 S8510 w/ 8G or S8800 Dell/ HP System Platform 6.0 SP2 S8300D System Platform 6.0 SP2 S8300D System Platform 6.0 SP2 S8800 and HP System Platform 6.0 SP2 S8800 and HP System Platform 6.0 SP3 Avaya Proprietary. Use pursuant to Avaya policy. 32

33 One-X Client Enablement Services

34 What s new with one-x Client Enablement Services 6.1 Streamlined Provisioning Service consolidation to Client Enablement Services one-x Mobile w/ one-x Portal System platform deployment SM support (one-x Mobile) Customer hosted one-x Mobile client downloads New UC Features one-x Communicator IM for H.323 w/ Aura Presence Services 6.1 one-x Mobile Presence w/ Aura Presence Services 6.1 one-x Mobile Mid-call features (Converged clients only) Client Updates one-x Communicator Standalone mode w/ IM&P Improved Audio quality one-x Mobile Android converged clients (telephony or UC) for Symbian and Windows Mobile Consolidated contacts and logs across one-x clients Self-provisioning o w/ set-up wizards Simpler to Use UI enhancements for all clients/portal Avaya Proprietary. Use pursuant to Avaya policy.

35 Avaya one-x Client Enablement Services Deployment Mobile, Portal and Provisioning on a single platform Separate Platform Deployment one-x Client Enablement Services deployment One-X Communicator one-x Portal Server one-x Mobile Server one-x Client Enablement Services Server Streamlined deployment and management (eg. user provisioning) Blended functionality (eg. Contacts) Supported on Avaya AURA System Platform Avaya Proprietary. Use pursuant to Avaya policy. 35

36 High Level Solution View CM 6.0 SIP Evolution Server Avaya Aura Conferencing Avaya Aura Messaging Avaya Aura Presence 6.1 Avaya Aura Session Manager Avaya Aura Communication Manager Avaya Media Gateway (PSTN) AES Avaya one-x Client Enablement Services 6.1 Avaya Proprietary. Use pursuant to Avaya policy. 36

37 High Level Solution Architecture CM and CM 6.0 H.323 Avaya Aura Conferencing Avaya Aura Messaging Avaya Aura Presence 6.1 Avaya Aura Communication Manager Avaya Media Gateway (PSTN) AES Avaya one-x Client Enablement Services 6.1 Avaya Proprietary. Use pursuant to Avaya policy. 37

38 What's New in one-x Mobile? New/Refreshed User Interface Geared towards Mobile users Taking full advantage of native Platform updates/improvements Introduction of Presence Introduction of Converged Clients Common set of core-functionality (VIPs, Favorites, etc.) Support for various voic types (Fax, broadcast) Avaya Proprietary. Use pursuant to Avaya policy. 38

39 Avaya one-x Mobile Integrates the mobile device with Enterprise Communication Services Single Number Reach Ring office calls on mobile (transfer CLID) Up to 5 devices VIP Screening Single Identity Outbound mobile calls are handled by enterprise call server (office CLID) Single Voice Mail Voice Mail notification (via SMS) Visual Voice Mail Call Handoff Deskphone or one-x Communicator client Enterprise Unified Communications Corporate directory Messaging Presence Unified call logs and contacts Devices Supported: iphone, Blackberry, Nokia Symbian 39 Avaya Proprietary. Use pursuant to Avaya policy.

40 Modified UI Avaya Proprietary. Use pursuant to Avaya policy.

41 Avaya Aura Presence Services 6.1

42 Avaya one-x Communicator Presence System Message - Away - On a call - In a conference - Hosting a conference - In a meeting - Out of office Status (automatic or user selected) - Available -Busy - Unavailable - Out of office - Offline Channel Status (phone, , IM, video) - Available - Conditional - Unavailable Mode - Office - Home Personal Message - Mobile - Traveling Avaya Proprietary. Use pursuant to Avaya policy. 42

43 Avaya Branch Gateway B5800 R6.1 Benny Rodrig

44 Overview Description Avaya Branch Gateway B5800 R6.1 Branch Voice Solution Supports Distributed Branch deployments providing local Call Processing and features Supports Centralized Branch deployments with local basic survivability Integrated with central Avaya Aura Session Manager via SIP Central Management by Network Management (NM) with Cut-Through from Avaya Aura System Manager, or local Manager PLDS licensing Local trunks (Analog, T1/E1 PRI, SIP Trunks) and/or centralized trunks Local (embedded or VM-PRO) or centralized voic (Modular Messaging) Based on IP Office IP500V2 adapted d for branch environment Supports up to 384 users Native analog, digital, H.323, DECT and SIP video endpoints Survivability for Centralized 9600 series SIP phones Avaya Proprietary. Use pursuant to Avaya policy.

45 Avaya Branch Gateway B5800 Solution Architecture Overview Centralized Trunking PSTN SIP SP Centralized Management GW SBC Data Center 2 Data Center 1 CM-FS / CM-ES Applications SM SM VoIP-Ready WAN SIP SIP Distributed Branch Centralized/Concurrent Branch PSTN B5800 B5800 PSTN SIP SP Migrate with Investment Protection Survivability SIP SP H.323, Analog, Digital Phones SIP phones Analog, Digital, H.323 Phones Avaya Proprietary. Use pursuant to Avaya policy.

46 Example Distributed Model Call Flow Centralized Trunking PSTN SIP SP Centralized Management GW SBC Modular Messaging SM Data Center 1 CM H.323 phone VoIP-Ready WAN SIP PSTN SIP SP Distributed Branch B5800 Signaling Media H.323, Analog, Digital Phones Avaya Proprietary. Use pursuant to Avaya policy.

47 Example Centralized Model Call Flow Centralized Trunking PSTN SIP SP Centralized Management GW SBC Data Center 1 CM-FS Applications SM VoIP-Ready WAN SIP Centralized/Concurrent Branch Sunny-Day SIP Signaling B5800 Rainy-Day SIP Signaling Media (both Sunny-Day & Rainy-Day SIP phones Analog, Digital, H.323 Phones PSTN SIP SP Avaya Proprietary. Use pursuant to Avaya policy.

48 Key Capabilities Hardware IP500 V2 with Avaya Branch Gateway B5800 System SD card IP500 phone, trunk and VCM (Voice Compression Module) cards External IP500 Expansion modules Native phones (operating in Analog, 14xx (digital), 16xx (H.323), 3720/3725 Distributed branch model) DECT R4, 9620L, 9620C, 9630G, 9640, 9640G, 9650, 9650C, 9608, 9621G, 9641G (with H.323 firmware series phones with SIP firmware not supported in Distributed model), 1010/1040 video endpoints,grandstream GVX3140, Polycom VVX Survivable phones (operating 9620L, 9620C, 9630G, 9640, 9640G, 9650, in Centralized branch model) 9650C (with SIP R2.6 firmware), 9601, 9608, 9611G, 9621G, 9641G (with SIP R6.0 firmware) Trunking Analog, T1/E1 PRI, SIP Trunks Number of stations Up to 384 Analog/Digital stations - 32 on base unit, up to 384 with expansion modules Avaya Proprietary. Use pursuant to Avaya policy.

49 Key Capabilities (continued) SIP connection to Session SM Line configured on B5800 Manager Support for SM redundancy (2 SMs) SM version and d supported SIP OPTIONS Monitoring of SM connection Branch prefix configured on B5800 Survivable phone failover Support for phone Alternate registration Automatic Failback policy Local apps Embedded Voice Mail or VM-PRO, Auto-Attendant, Conferencing, receptionists SoftConsole Not all IP Office features are Not supported: SCN, one-x Portal for IP Office, supported on B5800 TAPI, CCR, IP Office Video Softphone Choice of Voice Mail types Embedded VM VM-Pro (on external server) Central Modular Messaging R5.2 over SIP (Can also use Embedded Auto-Attendant and announcements with central MM) Number of voic ports Embedded VM - Up to 6 (i.e. concurrent calls) VM-Pro - Up to 40 Local Conferencing capacity Total 128 ports; Multiple conferences up to 64-party Avaya Proprietary. Use pursuant to Avaya policy.

50 Survivability Features on 96xx SIP phones with B5800 Make/Receive calls to/from other endpoints in the branch and to/from any type of local PSTN trunk Caller ID Multiple Line Appearances Call hold Consultative hold Attended call transfer Unattended call transfer 3-party Ad-Hoc conferencing (done locally by the SIP phone for calls originated in Failover Operation). In addition, up to 64-party Meet-Me conferencing on B5800 can be used. Indication of Survivability Mode (done by the phone, on the phone screen) Music on Hold Voic coverage over PSTN (to general Modular Messaging prompt; No Message Waiting Indication) Calls to/from Headquarters over PSTN (requires appropriate administration of digit manipulation and routing) Class of Restrictions (COR) - Can be administered on B5800 consistently with administration of core Communication manager Feature Server Additional features, such as Call Pickup, Call Park and others, can be invoked on B5800 by dialing the appropriate Short Codes, but are not available through the phone menus in failover mode. Avaya Proprietary. Use pursuant to Avaya policy.

51 Avaya one-x Edition Deskphone H.323 Release

52 H.323 Release 6.1 Overview For 9608/11/21/41 telephones only (not earlier 96xx sets) Major M j element is Call Center (CC) support Additional small user interface or functional changes Includes Voice Initiated Dialing & 9641 Bluetooth functionality, equal to 96xx Release 3.1 Supported as aliased 96xx sets on Avaya Aura Release 4.0 or later (or as 46xx sets on Release 3.1.1) Some potential impact on administration/support Avaya Proprietary. Use pursuant to Avaya policy. 52

53 9641 with Call Center faceplate and DHA No pockets No Forward & Headset buttons SPEAKER renamed RELEASE; administrable as normal Speaker, disabled, or as Release button Avaya Proprietary. Use pursuant to Avaya policy. 53

54 Sample 9641 Call Center screen Agent Status icon; Agent ID; Greetings icon; VuStats icon; Agent Status Line Information Line Queued Calls icon Forced Logout Override icon Greeting SK labeled only for Manual Greetings Feature Buttons on Quick Touch Panel (QTP); examples for illustration only Note: for CC phones, QTP default is 2 rows, not 1 Avaya Proprietary. Use pursuant to Avaya policy. 54

55 Avaya one-x Deskphone SIP Release 6.0 CONFIDENTIAL.

56 Overview Description Deskphone SIP 6.0 firmware runs on the 9608, 9611G, 9621G and 9641G IP Deskphones. It is built on existing Deskphone SIP 2.6 functionality and user interface concepts. The 9608, 9611G, 9621G and 9641G expand the 9600 Series to address more market segments Bringing touch screens to other than top-end users Buttons with dual LEDs for some models (traditional user profiles) More models with integrated Gigabit interfaces and color New operating system, memory, etc. provide platform for feature growth Deskphone SIP 6.0 on the 9600 Series operates in several different customer environments, defined by the type of Avaya SIP proxy and Avaya call controller in use Avaya Proprietary. Use pursuant to Avaya policy. 56

Windstream Integrated Services Group. 2011 Avaya Inc. All rights reserved. 1

Windstream Integrated Services Group. 2011 Avaya Inc. All rights reserved. 1 Integrated Services Group 2011 Avaya Inc. All rights reserved. 1 Who is Integrated Services Group (ISG)? Leading integrator specializing in building and delivering unified communication solutions by integrating

More information

Avaya Product Comparison

Avaya Product Comparison Avaya Product Comparison Small and Medium Enterprise Systems June 2012 Architecture / Models Single Server; Hybrid IP PBX The IP Office 500 is a single SME Communications platform with pay as you grow

More information

Session Manager Overview. Seattle IAUG Chapter Meeting

Session Manager Overview. Seattle IAUG Chapter Meeting Session Manager Overview Seattle IAUG Chapter Meeting Agenda Session Manager continues to evolve.. Flexibility BYOD Soft Clients Endpoints SIPenablement 3 rd Party Adjuncts Centralized SIP Trunking Redundancy

More information

Avaya. Avaya IP Office 9.0 New Product Introduction. Frequently Asked Questions and Associated Answers. October 2013 Version 1.2

Avaya. Avaya IP Office 9.0 New Product Introduction. Frequently Asked Questions and Associated Answers. October 2013 Version 1.2 Avaya Avaya IP Office 9.0 New Product Introduction Frequently Asked s and Associated s October 2013 Version 1.2 Avaya IP Office 9.0 for Midmarket Frequently Asked s and Associated s Table of Contents General

More information

District of Columbia Courts Attachment 1 Video Conference Bridge Infrastructure Equipment Performance Specification

District of Columbia Courts Attachment 1 Video Conference Bridge Infrastructure Equipment Performance Specification 1.1 Multipoint Control Unit (MCU) A. The MCU shall be capable of supporting (20) continuous presence HD Video Ports at 720P/30Hz resolution and (40) continuous presence ports at 480P/30Hz resolution. B.

More information

Avaya Aura System Manager

Avaya Aura System Manager Avaya Aura System Manager is an integrated solution that helps enterprises implement and maintain optimal results for their communications and business collaboration solutions. Avaya Aura System Manager

More information

Using Avaya Flare Experience for Windows

Using Avaya Flare Experience for Windows Using Avaya Flare Experience for Windows Release 9.0 Issue 02.01 September 2013 Contents Chapter 1: About Flare Experience... 5 About Flare Experience... 5 Main window... 6 Button descriptions... 10 Chapter

More information

Introducing Cisco Voice and Unified Communications Administration Volume 1

Introducing Cisco Voice and Unified Communications Administration Volume 1 Introducing Cisco Voice and Unified Communications Administration Volume 1 Course Introduction Overview Learner Skills and Knowledge Course Goal and Course Flow Additional Cisco Glossary of Terms Your

More information

Communications. Simplified ipecs UCP. www.ericsson.com/us/connecting-business

Communications. Simplified ipecs UCP. www.ericsson.com/us/connecting-business Communications Simplified ipecs UCP Innovative IP Platform for Unified Communications Simple Unified Communications Built-in Users can access voice, video, instant messaging, conference calling and visual

More information

How should an enterprise move toward Unified Communications?

How should an enterprise move toward Unified Communications? WHITE PAPER How should an enterprise move toward Unified Communications? June 2008 Table of Contents Introduction... 1 Initiative 1: Improve support for mobile workers... 2 Initiative 2: Bring telephony

More information

Avaya Aura Contact Center 6.2

Avaya Aura Contact Center 6.2 Avaya Aura Contact Center 6.2 Avaya Aura Contact Center 6.2 is a context-sensitive, collaborative, voice and multimedia customer contact solution that allows enterprises to anticipate, automate and accelerate

More information

Lotus Sametime Unified Telephony

Lotus Sametime Unified Telephony Lotus Sametime Unified Telephony Telephony Integration An IBM Proof of Technology 2010 IBM Corporation Agenda IBM Software Telephony Integration Strategy : Two different approaches Telephony Vendor plug-ins

More information

MITEL UNIFIED COMMUNICATOR ADVANCED

MITEL UNIFIED COMMUNICATOR ADVANCED MITEL UNIFIED COMMUNICATOR ADVANCED About UC Advanced Mitel Unified Communicator (UC) Advanced is a software communications product integrated with the advanced call management features of Mitel Communications

More information

Avaya Aura Session Manager

Avaya Aura Session Manager Avaya Aura Session Manager Avaya Aura Session Manager is the core of Avaya s revolutionary Session Initiated Protocol (SIP) based cloud computing architecture. The Session Manager platform makes it possible

More information

Avaya Product Comparison

Avaya Product Comparison avaya.com Avaya Product Comparison Small and Medium Enterprise Systems August 2010 Architecture and Capacity Avaya Business Architecture / Models Single Server; Hybrid IP PBX Business 50 (BCM50) Business

More information

Agenda What can we do now? And 5 years from now we will still be current!

Agenda What can we do now? And 5 years from now we will still be current! Pittsburgh Steelers Alcatel-Lucent OmniPCX Enterprise IP Telephone System Alcatel-Lucent OmniSwitch Network Infrastructure Alcatel-Lucent Collaboration and Fax Server AVST Unified Messaging Wireless Network

More information

Fabrizio Volpe. MVP Directory Services MCITP Lync 2010. @Fabriziovlp. Fabrizio.volpe@gmx.com. http://www.linkedin.com/in/fabriziov

Fabrizio Volpe. MVP Directory Services MCITP Lync 2010. @Fabriziovlp. Fabrizio.volpe@gmx.com. http://www.linkedin.com/in/fabriziov Fabrizio Volpe MVP Directory Services MCITP Lync 2010 @Fabriziovlp Fabrizio.volpe@gmx.com http://www.linkedin.com/in/fabriziov Agenda Intro to Lync Server Lync Features : Presence Integration with Sharepoint,

More information

BluStar for PC video session

BluStar for PC video session Mitel BluStar for PC A feature-rich client delivering high-quality audio and HD video Key Features Intuitive interface facilitates ease of use SIP softphone for high-quality voice communications Hard phone

More information

HP VCX Desktop Communicator Software Series Overview. Models HP VCX Desktop Communicator Software HP VCX Desktop Communicator Outlook Edition Software

HP VCX Desktop Communicator Software Series Overview. Models HP VCX Desktop Communicator Software HP VCX Desktop Communicator Outlook Edition Software Overview Models HP VCX Desktop Communicator Software HP VCX Desktop Communicator Outlook Edition Software JE435A JE436A Key features Seamless interaction with Microsoft Outlook Multiple SIP-based clients

More information

How should an enterprise move toward Unified Communications?

How should an enterprise move toward Unified Communications? How should an enterprise move toward Unified Communications? April 2009 Table of Contents Initiative 1: Improve support for mobile workers... 2 Initiative 2: Bring telephony to the PC... 3 Initiative 3:

More information

Avaya IP Office Deployment Options & Client Integrations. Ken Gaugush Solutions Architect

Avaya IP Office Deployment Options & Client Integrations. Ken Gaugush Solutions Architect Avaya IP Office Deployment Options & Client Integrations Ken Gaugush Solutions Architect June 2014 Overview Agenda Avaya IP Office Overview Avaya IP Office Branch Integrating IP Office with Lync Client

More information

Avaya Aura Contact Center 6.2

Avaya Aura Contact Center 6.2 Avaya Aura Contact Center 6.2 Avaya Aura Contact Center 6.2 is a context-sensitive, collaborative, voice and multichannel customer contact solution that allows enterprises to anticipate, automate and accelerate

More information

Avaya Aura Contact Center 6.4

Avaya Aura Contact Center 6.4 Avaya Aura Contact Center 6.4 Avaya Aura Contact Center 6.4 is a context-sensitive, collaborative, voice and multichannel customer experience management solution that allows businesses to manage all types

More information

Avaya IP Office Platform

Avaya IP Office Platform Avaya IP Office Platform A perfect fit for your small business needs The Avaya IP Office Platform is a highly modular telephone system designed specifically for small businesses. The award-winning IP Office

More information

Mitel Unified Communicator Advanced

Mitel Unified Communicator Advanced Mitel Unified Communicator Advanced Quick Reference Guide About UC Advanced Unified Communicator (UC) Advanced is a software communications product integrated with the advanced call management features

More information

OpenScape Enterprise Express is

OpenScape Enterprise Express is OpenScape Enterprise Express An all-in-one solution OpenScape Enterprise Express combines enterprise Voice, Unified Communication and Collaboration and Mobility into one streamlined package for mid-size

More information

IP Office Phone System Features

IP Office Phone System Features IP Office Phone System Features The Avaya IP Office platform represents the ideal, most versatile office telephone system for small and medium business that money can buy. Our customers love it and industry

More information

Introducing Cisco Unified Communications Express

Introducing Cisco Unified Communications Express CHAPTER 1 Introducing Cisco Unified Communications Express Cisco Unified Communications Express is an award-winning communications solution that is provided with the Cisco Integrated Services Router portfolio.

More information

Avaya Product Comparison Small and Medium Enterprise Systems March 2011

Avaya Product Comparison Small and Medium Enterprise Systems March 2011 Architecture and Capacity Architecture / Models Capacity IP Office 500: Single Server; Hybrid IP PBX The IP Office 500 is a single SME Communications platform with pay as you grow scalability and feature

More information

COMPARING CALL CONTROL IN MICROSOFT OCS 2007 AND IBM LOTUS SAMETIME UNIFIED TELEPHONY

COMPARING CALL CONTROL IN MICROSOFT OCS 2007 AND IBM LOTUS SAMETIME UNIFIED TELEPHONY SUBSCRIPTION SERVICE May 9, 2008 COMPARING CALL CONTROL IN MICROSOFT OCS 2007 AND IBM LOTUS SAMETIME UNIFIED TELEPHONY COMPANY(S) MENTIONED: IBM, Microsoft, Nortel, Siemens. PRODUCT(S) / SERVICE(S): IBM

More information

IP PBX. SD Card Slot. FXO Ports. PBX WAN port. FXO Ports LED, RED means online

IP PBX. SD Card Slot. FXO Ports. PBX WAN port. FXO Ports LED, RED means online 1 IP PBX SD Card Slot FXO Ports PBX LAN port PBX WAN port FXO Ports LED, RED means online 2 Connect the IP PBX to Your LAN Internet PSTN Router Ethernet Switch FXO Ports 3 Access the PBX s WEB GUI The

More information

https://inside.vermont.gov/projects/sov_voip/shared Documents/3. Planning/VoIP Licensing Summary - Foundation.docx

https://inside.vermont.gov/projects/sov_voip/shared Documents/3. Planning/VoIP Licensing Summary - Foundation.docx The following information is a summary of the features included with available license bundles. The State has chosen Foundation licensing for its implementation. In the table below, an denotes the feature

More information

KISUMU LAW COURTS: SPECIFICATIONS FOR A UNIFIED COMMUNICATION SYSTEM / VOICE OVER INTERNET PROTOCOL (VOIP) SOLUTION. Page 54 of 60

KISUMU LAW COURTS: SPECIFICATIONS FOR A UNIFIED COMMUNICATION SYSTEM / VOICE OVER INTERNET PROTOCOL (VOIP) SOLUTION. Page 54 of 60 SPECIFICATIONS FOR A UNIFIED COMMUNICATION SYSTEM / VOICE OVER INTERNET PROTOCOL (VOIP) SOLUTION Page 54 of 60 UNIFIED COMMUNICATION SYSTEM (VOIP) PROPOSAL FOR KISUMU JUDICIARY COURTS. 1.0 PARTICULARS

More information

Application Notes for Avaya Aura Conferencing 7.2 and Radvision SCOPIA Elite MCU Issue 1.0

Application Notes for Avaya Aura Conferencing 7.2 and Radvision SCOPIA Elite MCU Issue 1.0 Avaya Solution & Interoperability Test Lab Application Notes for Avaya Aura Conferencing 7.2 and Radvision SCOPIA Elite MCU Issue 1.0 Abstract These Application Notes describe the configuration of Avaya

More information

Hosted OCS Service Definition

Hosted OCS Service Definition Hosted OCS Service Definition SD033 v1.2 Issue Date 28 th February 2013 Hosted OCS Service Definition Overview InTechnology s Hosted OCS service is a corporate Instant Messaging (IM), Presence, and Conferencing

More information

Avaya Modular Messaging Solution

Avaya Modular Messaging Solution Avaya Modular Messaging Solution Like most enterprises today, yours is constantly searching for ways to improve business by enabling employees to work faster and make better decisions while lowering acquisition

More information

Equipment Overview. Overview of the KXNS700

Equipment Overview. Overview of the KXNS700 Equipment Overview Smart Hybrid PBX NS700 Overview of the KXNS700 Flexible IP Platform With the KXNS700, it is possible to add activation keys to flexibly increase capacity or functionality when required

More information

With HD quality Full transparent networking features And on-demand capacity enhancements

With HD quality Full transparent networking features And on-demand capacity enhancements Always more than you expect Panasonic NS1000 SIP BUSINESS COMMUNICATIONS SERVER With HD quality Full transparent networking features And on-demand capacity enhancements The NS1000 at a glance SIP and IP

More information

IP Office - Voice Communications Capabilities

IP Office - Voice Communications Capabilities IP Office - Voice Communications Capabilities IP Office offers full voice functionality with a comprehensive list of features and benefits for the small and mid-sized business and branch office, including:

More information

IP Office Release 6.1 FAQ

IP Office Release 6.1 FAQ IP Office Release 6.1 FAQ Contents IP Office 500 Hardware... 4 What new hardware is in Release 6.1?... 4 Do the SD cards come with Essential Edition built in?... 4 Any change on hour s storage with Essential

More information

Panasonic Telephone Systems

Panasonic Telephone Systems Panasonic Telephone Systems www.voicesonic.com Phone: 877-289-2829 Comparison of Avaya IP Office 500 vs. Panasonic KX-TDE For the Small Business Market July 2008 This report summarizes the major advantages

More information

Lab Testing Summary Report

Lab Testing Summary Report Lab Testing Summary Report April 2007 Report 070409 Product Category: SMB IP-PBX Vendor Tested: Avaya Product Tested: Avaya Distributed Office Key findings and conclusions: Interconnected IP-PBX targeted

More information

Avaya SME ATA01225IEN Avaya IP Office Professional Certification Implementation Training Workshop ($1,500) Synopsis/Audience:

Avaya SME ATA01225IEN Avaya IP Office Professional Certification Implementation Training Workshop ($1,500) Synopsis/Audience: Avaya SME ATA01225IEN Avaya IP Office Professional Certification Implementation Training Workshop ($1,500) Synopsis/Audience: This 5-day, hands-on course is designed for Avaya Business Partners and Technicians

More information

IP Office Release 8.1 FAQ Document Version 1

IP Office Release 8.1 FAQ Document Version 1 IP Office Release 8.1 FAQ Document Version 1 June 18 th 2012 What is Server Edition?... 3 How many users can Server Edition support?... 3 What is the Primary and Secondary server?... 3 Can I use my own

More information

Avaya IP Office Unified Communications for Small Business

Avaya IP Office Unified Communications for Small Business Avaya IP Office Unified Communications for Small Business Unified Communications for Small Business is a suite of applications that: Turns a home phone into an IP Office telephone with the Phone Manager

More information

Using Avaya Aura Messaging

Using Avaya Aura Messaging Using Avaya Aura Messaging Release 6.3.2 Issue 1 December 2014 Contents Chapter 1: Getting Started... 4 Messaging overview... 4 Prerequisites... 4 Accessing your mailbox from any phone... 4 Accessing the

More information

IP Office Release 6.0 FAQ

IP Office Release 6.0 FAQ IP Office Release 6.0 FAQ Issue 5 Updated 30 April 2010 For SME Technical Support for Partners, Advanced Parts Replacement and Warranty Please click Services FAQ for the latest news Contents IP Office

More information

mobile unified communications client and docking station

mobile unified communications client and docking station FREQUENTLY ASKED QUESTIONS mobile unified communications client and docking station What are the target customer characteristics of a Mobile UC subscriber? + Verizon Wireless as mobile carrier. Mobile

More information

Clients for Unified Communications

Clients for Unified Communications Mobile Collaboration with Avaya one-x Clients for Unified Communications Avaya one-x clients deliver a softwarebased user experience that lets you easily deploy consistent mobility and communications strategies

More information

Implementing Cisco Collaboration Applications **Part of the CCNP Collaboration certification track**

Implementing Cisco Collaboration Applications **Part of the CCNP Collaboration certification track** Course: Duration: Price: $ 3,795.00 Learning Credits: 38 Certification: Implementing Cisco Collaboration Applications Implementing Cisco Collaboration Applications**Part of the CCNP Collaboration certification

More information

IP Office New Release Event. April 15, 2015 Ameristar Casino

IP Office New Release Event. April 15, 2015 Ameristar Casino IP Office New Release Event April 15, 2015 Ameristar Casino About STL Communications Software and Services Company 25 Years Old We Specialize in All Avaya and Complimentary Solutions Platinum Partner Rated

More information

1 VoIP/PBX Axxess Server

1 VoIP/PBX Axxess Server - 1 1 VoIP/PBX Axxess Server The Axxess Server supports comprehensive Voice Over Internet Protocol network services, which are based on the Open Source Asterisk VoIP software. The Axxess Server VoIP telephony

More information

Cloud Communication & CEBP

Cloud Communication & CEBP Dennis Fang Cloud Communication & CEBP Avaya Aura and Avaya ACE Overview Avaya Taiwan/HK SE Manager Agenda Avaya Company Profile Cloud Communication by Avaya Aura Communication and Business Process Integration

More information

VoipSwitch softphones

VoipSwitch softphones VoipSwitch softphones sales@voipswitch.com 3/21/2011 Voiceserve ltd.grosvenor House,1 High Street,London United Kingdom 1 Contents Introduction and solution overview... 2 iphone mobile softphone... 3 Google

More information

mobile uc client End user guide

mobile uc client End user guide mobile uc client End user guide 1 Mobile Unified Communications User Guide About Mobile UC Currently, the following five Droid Phones are supported for Mobile UC: + Droid X + Droid X2 + Droid 2 Global

More information

Panasonic Communications Product Announcement

Panasonic Communications Product Announcement Panasonic Communications Product Announcement January 18th 2012 Executive Summary Panasonic Communication Systems continue to meet the needs of small and midsized customers with leading market share in

More information

Avaya one-x Communicator User Reference

Avaya one-x Communicator User Reference Avaya one-x Communicator User Reference Table Of Contents Introduction...1 Logging in to the server...3 Logging out of the server...5 Using your feature buttons...7 Using Avaya one-x Communicator with

More information

Video Conferencing by Avaya

Video Conferencing by Avaya Video Conferencing by Avaya Agenda Radvision Overview Evolution of Enterprise Video Scopia Elite Series MCU & iview Scopia Desktop & Mobility Scopia XT Series End-Points 2 Radvision Overview Industry Leader

More information

ncloud PBX ncloud PBX Provides Redundancy, Scalability, and Convergence for your Company! IP Communication:

ncloud PBX ncloud PBX Provides Redundancy, Scalability, and Convergence for your Company! IP Communication: ncloud PBX ncloud PBX Provides Redundancy, Scalability, and Convergence for your Company! ncloud is a NetCarrier developed platform designed for the next generation of business owners who demand increased

More information

04/09/2007 EP520 IP PBX. 1.1 Overview

04/09/2007 EP520 IP PBX. 1.1 Overview 1.1 Overview The EP520 IP PBX is an embedded Voice over IP (VoIP) Server with Session Initiation Protocol (SIP) to provide IP extension phone connection for global virtual office of small-to-medium business

More information

http://marketingtools.avaya.com/knowledgebase/businesspartner/ipoffice80de/merged...

http://marketingtools.avaya.com/knowledgebase/businesspartner/ipoffice80de/merged... http://marketingtools.avaya.com/knowledgebase/businesspartner/ipoffice80de/merged... Seite 1 von 5 Product Description: Introduction Platform and Hardware Support IP Office Control Unit Support IP Office

More information

Avaya IP Office Platform Web Self Administration

Avaya IP Office Platform Web Self Administration Avaya IP Office Platform Web Self Administration Release 9.1 Issue 01.02 August 2015 Contents Chapter 1: Avaya IP Office Platform Web Self Administration... 3 Logging in to Web Self Administration... 3

More information

VoIPCortex IP PBX features and benefits

VoIPCortex IP PBX features and benefits VoIPCortex IP PBX features and benefits Based on our strategy and using our core VoIPCortex platform we have optimised a small but powerful range of IP PBX solutions to suit a broad set of customer requirements.

More information

Polycom Unified Communications Deployment Guide for Cisco Environments

Polycom Unified Communications Deployment Guide for Cisco Environments Polycom Unified Communications Deployment Guide for Cisco Environments Wave 5 March 2012 3725-00010-001G Trademark Information Polycom, the Polycom Triangles logo, and the names and marks associated with

More information

Whitepaper: Microsoft Office Communications Server 2007 R2 and Cisco Unified Communications Manager Integration Options

Whitepaper: Microsoft Office Communications Server 2007 R2 and Cisco Unified Communications Manager Integration Options Whitepaper: Microsoft Office Communications Server 2007 R2 and Cisco Unified Communications Manager Integration Options Document Summary This document provides information on several integration scenarios

More information

FROM TELEPHONY TO IP COMMUNICATIONS: A NATURAL EVOLUTION REDUCE COSTS AND IMPROVE MOBILITY WITH IP COMMUNICATIONS APPLICATION NOTE

FROM TELEPHONY TO IP COMMUNICATIONS: A NATURAL EVOLUTION REDUCE COSTS AND IMPROVE MOBILITY WITH IP COMMUNICATIONS APPLICATION NOTE FROM TELEPHONY TO COMMUNICATIONS: A NATURAL EVOLUTION REDUCE COSTS AND IMPROVE MOBILITY WITH COMMUNICATIONS APPLICATION NOTE CONTENTS INTRODUCTION / 3 INCREASE PRODUCTIVITY WITH A CONNECTED WORKSTATION

More information

Telephony Telephony more than just a phone system.

Telephony Telephony more than just a phone system. Telephony Telephony more than just a phone system. Telephony En Pointe ECS provides an end-to-end telephony solution based around the latest bleeding edge technology from Cisco Systems the Cisco Hosted

More information

To ensure you successfully install Timico VoIP for Business you must follow the steps in sequence:

To ensure you successfully install Timico VoIP for Business you must follow the steps in sequence: To ensure you successfully install Timico VoIP for Business you must follow the steps in sequence: Firewall Settings - you may need to check with your technical department Step 1 Install Hardware Step

More information

Quick Guide for Polycom VVX 400 Business Media Phone. Document Date: 01/28/14 Document Version: 1.0d

Quick Guide for Polycom VVX 400 Business Media Phone. Document Date: 01/28/14 Document Version: 1.0d Quick Guide for Polycom VVX 400 Business Media Phone Document Date: 01/28/14 Document Version: 1.0d VVX400 Quick Guide Content VVX400 Diagram... 3 Polycom VVX400/410 Telephone Feature Overview... 4 Polycom

More information

FacetPhone IP-PBX. IP From the Ground Up

FacetPhone IP-PBX. IP From the Ground Up FacetPhone IP-PBX IP From the Ground Up FacetPhone: FacetPhone is a completely new phone system designed for small to medium size businesses. Facet- Phone is an IP-PBX that completely integrates the company

More information

Unified Communications. Summary of Manufacturer Technical Evaluations

Unified Communications. Summary of Manufacturer Technical Evaluations Unified Communications Summary of Manufacturer Technical Evaluations 1 Terminology Definitions of commonly used terms and acronyms 1 ShoreTel 2 Avaya 3 Cisco 4 Siemens (Unify) 5 2 Terminology Definitions

More information

business communications server KX-ns1000 Discover a world of benefits in one business communications solution.

business communications server KX-ns1000 Discover a world of benefits in one business communications solution. business communications server Discover a world of benefits in one business communications solution. An IP Platform to Deliver Business Communication INTRODUCING THE PANASONIC In the current era Business

More information

Quick Guide for Polycom VVX 300 Business Media Phone. Document Date: 01/27/14 Document Version: 1.0d

Quick Guide for Polycom VVX 300 Business Media Phone. Document Date: 01/27/14 Document Version: 1.0d Quick Guide for Polycom VVX 300 Business Media Phone Document Date: 01/27/14 Document Version: 1.0d VVX300/310 Quick Guide Content VVX300/310 Diagram... 3 Polycom VVX 300/310 Telephone Feature Overview...

More information

PortGo 6.0 for Wndows User Guide

PortGo 6.0 for Wndows User Guide PortGo 6.0 for Wndows User Guide PortSIP Solutions, Inc. sales@portsip.com http:// @May 20, 2010 PortSIP Solutions, Inc. All rights reserved. This User guide for PortGo Softphone 6.0. 1 Table of Contents

More information

Cisco Business Edition 3000 Version 8.6.2

Cisco Business Edition 3000 Version 8.6.2 Data Sheet Cisco Business Edition 3000 Version 8.6.2 Cisco Business Edition 3000 is an easy-to-manage solution that integrates the benefits of voice, mobility, messaging, and voice gateway services on

More information

Quick Guide for Polycom VVX 300 Business Media Phone. Document Date: 01/27/14 Document Version: 1.0d

Quick Guide for Polycom VVX 300 Business Media Phone. Document Date: 01/27/14 Document Version: 1.0d Quick Guide for Polycom VVX 300 Business Media Phone Document Date: 01/27/14 Document Version: 1.0d VVX300/310 Quick Guide Content VVX300/310 Diagram... 3 Polycom VVX 300/310 Telephone Feature Overview...

More information

UNIFIED COMMUNICATION COMPARISON GUIDE. Unified Messaging, Mobile Integration & Unified User Interface

UNIFIED COMMUNICATION COMPARISON GUIDE. Unified Messaging, Mobile Integration & Unified User Interface UNIFIED COMMUNICATION COMPARISON GUIDE Unified Messaging, Mobile Integration & Unified User Interface Introduction Unified communications is one of the most promising and powerful business technologies

More information

640-461: Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 Course Introduction

640-461: Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 Course Introduction 640-461: Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 Course Introduction Course Introduction Module 01 - Overview of Cisco Unified Communications Solutions Understanding

More information

Application Notes for Biamp AudiaFLEX VoIP-2 with Avaya Aura Communication Manager Using Avaya Aura SIP Enablement Services Issue 1.

Application Notes for Biamp AudiaFLEX VoIP-2 with Avaya Aura Communication Manager Using Avaya Aura SIP Enablement Services Issue 1. Avaya Solution & Interoperability Test Lab Application Notes for Biamp AudiaFLEX VoIP-2 with Avaya Aura Communication Manager Using Avaya Aura SIP Enablement Services Issue 1.0 Abstract These Application

More information

COMPLEX SYSTEMS ONE SOLUTION

COMPLEX SYSTEMS ONE SOLUTION Communications Products, Inc. United States Coast Guard Avaya IP Office Training DAY 1 LESSONS 1, 2 & 3 COMPLEX SYSTEMS ONE SOLUTION Lesson 1 Introduction & Familiarization to IP Office Lesson Objective:

More information

Unified Communicator Advanced Training Handout

Unified Communicator Advanced Training Handout Unified Communicator Advanced Training Handout About Unified Communicator Advanced (UCA) Video Summary (must have access to the internet for this to launch) http://www.mitel.tv/videos/mitel_unified_communicator_advanced_na

More information

MORE ACCESSIBILITY HIGHER QUALITY COMMUNICATIONS CONNECTING YOUR FUTURE KX-NS500 UNIFIED COMMUNICATIONS PLATFORM

MORE ACCESSIBILITY HIGHER QUALITY COMMUNICATIONS CONNECTING YOUR FUTURE KX-NS500 UNIFIED COMMUNICATIONS PLATFORM MORE ACCESSIBILITY HIGHER QUALITY COMMUNICATIONS KX-NS500 UNIFIED COMMUNICATIONS PLATFORM CONNECTING YOUR FUTURE 1 THE SYSTEM THAT GROWS WITH YOUR BUSINESS Save communication costs Save network costs Save

More information

Lync for Mac 2011 Deployment Guide

Lync for Mac 2011 Deployment Guide 2011 Deployment Guide Getting Started Information in this document, including URL and other Internet Web site references, is subject to change without notice. Content in this document represents the current

More information

NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service

NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service This document describes the benefits of the NEWT Digital PBX solution with respect to features, hardware partners, architecture,

More information

Lync Express The Evolution of UC Frederic Dickey Director of Professional Services July 9, 2013

Lync Express The Evolution of UC Frederic Dickey Director of Professional Services July 9, 2013 Lync Express The Evolution of UC Frederic Dickey Director of Professional Services July 9, 2013 Live from WPC 2013! 2 Inside this Deck Unified Communications Defined Lync 2013 Demystified Lync Express

More information

Avaya Solution & Interoperability Test Lab

Avaya Solution & Interoperability Test Lab Avaya Solution & Interoperability Test Lab Application Notes for Configuring Ascom Wireless IP-DECT SIP Solution with Avaya IP Office 9.0 in a Converged Voice over IP and Data Network - Issue 1.0 Abstract

More information

Announcement date: 9 th September 2009 Effective Date: 9 th November 2009 IP Office 412 End of Sale Regional Availability: Global

Announcement date: 9 th September 2009 Effective Date: 9 th November 2009 IP Office 412 End of Sale Regional Availability: Global End of Sale Notice Announcement date: 9 th September 2009 Effective Date: 9 th November 2009 Subject: IP Office 412 End of Sale Regional Availability: Global Summary As part of its on-going program of

More information

SIMPLIFIED. Sophistication. True All-in-One IP phone systems and Unified Communications Solutions. Making VoIP Work For Your Business OVERVIEW

SIMPLIFIED. Sophistication. True All-in-One IP phone systems and Unified Communications Solutions. Making VoIP Work For Your Business OVERVIEW Sophistication SIMPLIFIED True All-in-One IP phone systems and Unified Communications Solutions Making VoIP Work For Your Business OVERVIEW The Zultys MX family of enterprise class IP phone systems combines

More information

Hosted Fax Mail. Hosted Fax Mail. User Guide

Hosted Fax Mail. Hosted Fax Mail. User Guide Hosted Fax Mail Hosted Fax Mail User Guide Contents 1 About this Guide... 2 2 Hosted Fax Mail... 3 3 Getting Started... 4 3.1 Logging On to the Web Portal... 4 4 Web Portal Mailbox... 6 4.1 Checking Messages

More information

Energy Efficient. Award Winning Design. Seamless Scalability 10-1000 s of users

Energy Efficient. Award Winning Design. Seamless Scalability 10-1000 s of users Unified Communication Solutions Helping Business Connect, Collaborate and Win IP PHONE SYSTEMS FOR YOUR BUSINESS BOTTOM LINE efficient reliable highly integrated scalable Return on Investment Lowest Total

More information

Avaya IP Office. Simple yet robust collaboration solution for SMBs. 0800 019 0194 info@chesstelecom.com

Avaya IP Office. Simple yet robust collaboration solution for SMBs. 0800 019 0194 info@chesstelecom.com Avaya IP Office Simple yet robust collaboration solution for SMBs Benefits Serve customers effectively Give your business a competitive edge by keeping your communications at peak performance. Easy to

More information

MITEL. 5000 Communications Platform

MITEL. 5000 Communications Platform MITEL 5000 Communications Platform Today s Hybrid Communications Platform In today s competitive business environment, you understand the need to optimize the performance of your organization by utilizing

More information

Avaya Contact Center Control Manager (ACCCM)

Avaya Contact Center Control Manager (ACCCM) Avaya Contact Center Control Manager (ACCCM) In today s dynamic marketplace customers expect rapid, efficient, and highly effective interactions when communicating with vendors. Any vendor who fails to

More information

Advanced Business Communications for IP Networks. A Converged IP Platform offering advanced business solutions for single or multi-site networks.

Advanced Business Communications for IP Networks. A Converged IP Platform offering advanced business solutions for single or multi-site networks. KX-TDE Pure IP PBX Advanced Business Communications for IP Networks Investment in a telecommunication system requires business communication foresight. Businesses need to be able to effectively communicate

More information

With 360 Cloud VoIP, your company will benefit from more advanced features:

With 360 Cloud VoIP, your company will benefit from more advanced features: Voice over IP (VoIP) has emerged as the new leader in cost-effective standards based communications. 360 Cloud VoIP enables customers have the benefits of an Enterprise PBX for a fraction of the cost of

More information

Mobile Softphone. Mobile softphones. iphone mobile softphone

Mobile Softphone. Mobile softphones. iphone mobile softphone Mobile softphones VoipSwitch Voiceserve offers unrivaled softphones for all popular Smartphone platforms. Support for high rate compression codecs, SMS, VoIP Tunnel solution and more. IPhone/IPod - with

More information

IP PBX SH-500N WWW.HIPERPBX.COM

IP PBX SH-500N WWW.HIPERPBX.COM IP PBX SH-500N COMPANIES THAT WANT TO EXPAND AND IMPROVE THEIR TELEPHONE SYSTEM IP PBX SH-500N The IP PBX SH-500N is designed for companies that want to expand and improve their telephone system, and/or

More information

VIRTUAL COMMUNICATIONS EXPRESS FEATURE DESCRIPTIONS

VIRTUAL COMMUNICATIONS EXPRESS FEATURE DESCRIPTIONS VIRTUAL COMMUNICATIONS EXPRESS FEATURE DESCRIPTIONS End-User Features: All end users are provided with the features described in this section. Alternate Numbers Enables users to have up to ten phone numbers

More information

Cisco Unified Communications System Release 6.1 Enriches Collaboration Through a Unified Workspace

Cisco Unified Communications System Release 6.1 Enriches Collaboration Through a Unified Workspace Cisco Unified Communications System Release 6.1 Enriches Collaboration Through a Unified Workspace PB439773 Cisco continues to deliver new products and features that extend unified communications across

More information

Scopia Desktop Client

Scopia Desktop Client Scopia Desktop Client User Guide Version 8.2.1 For Solution 8.2 8.2.1 2000-2013 RADVISION Ltd. All intellectual property rights in this publication are owned by RADVISION Ltd and are protected by United

More information