2 QUANTiX QFlex Product Description Release: Publication: Document status: Standard Document release date: 2 February 2014 Copyright 2014 GENBAND. All rights reserved. Use of this documentation and its contents is subject to the terms and conditions of the applicable end user or software license agreement, right to use notice, and all relevant copyright protections. GENBAND, the GENBAND corporate logo and tagline, and certain of GENBAND s product and solution names are registered trademarks of GENBAND and its affiliates. While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing GENBAND AND/OR ITS LICENSORS PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice. THE INFORMATION CONTAINED HEREIN IS THE PROPERTY OF GENBAND OR ITS LICENSORS AND MUST NOT BE DISCLOSED, OTHER THAN TO EMPLOYEES OF GENBAND OR CUSTOMERS WITH NEED-TO-KNOW, WITHOUT THE PRIOR WRITTEN CONSENT OF GENBAND OR ITS LICENSORS. THE INFORMATION MUST NOT BE DISCLOSED TO SUBCONTRACTORS OR REGULATORY AUTHORITIES. GENBAND MUST BE NOTIFIED OF ANY REQUEST OR ORDER FOR DISCLOSURE PRIOR TO SUCH DISCLOSURE.
3 Contents 3 Contents 3 New in This Document 5 Document Revision December 12, New Features 5 Modifications 5 Document Revision October 28, About This Guide 7 Applies To 7 Prerequisites 7 What s in This Guide? 7 Introduction 9 What is QFlex? 9 Why Would a Service Provider Need QFlex? 10 Why Would an Enterprise Need QFlex? 11 QFlex as Part of GENBAND s SMART EDGE SIP Trunking Solution 11 Related Documentation 13 QFlex Capabilities 15 Security 15 Interworking 15 Session Control 17 Managing QFlex 19 Getting Started 20 Initial Provisioning 20 Daily Operations 20 Troubleshooting Tools 20 Server Status 20 Application and Server Statistics 20 Test Calls 21 Diagnostics 22 MIBs 24 Licensing 27 Reference Hardware Recommendations 29
5 New in This Document 5 This chapter summarizes changes made in this document since it was last issued. The changes are organized by document revision, with the most recent revision listed first. Document Revision January 27, 2014 This section describes the changes that have been made to this document for Modifications The PBX profile table was updated to include the following omissions: o o o For Cisco Unified Communications Manager BE6K, Version 9.1 is supported. For Avaya IP Office, Version 8.1 is supported. For Mitel 5000, Versions 5.1 and 6.0 are supported. Document Revision December 12, 2013 This section describes the changes that have been made to this document for New Features This guide was updated to include the following new features: globalized numbering support, RTCP assist support, and drop RTCP packets functionality. The following PBX profile was added for Aastra 5.0: Aastra MX-One. Modifications For ShoreTel Communications Manager, version 13.3 is supported. 2 February 2014 QUANTiX QFlex Product Description Copyright 2013 GENBAND. All Rights Reserved.
7 About This Guide 7 This document describes the QFlex esbc, which has been added to the QUANTiX product portfolio to further enhance the QUANTiX SBC - QFlex SIP Trunking Solutions. QFlex is a software-only product. Applies To QFlex resides in an enterprise premise and is sit between an IP PBX and the SIP trunking service provider. It is appropriate for small and medium-sized businesses or branch offices of mid to large-sized enterprises that require anywhere from 1 to 1000 concurrent SIP sessions. Prerequisites This document assumes that readers have common network and telecommunications knowledge is required to understand the concepts in this document. What s in This Guide? Content in this guide consists of the following sections: Introduction Capabilities Managing QFlex Licensing Reference Hardware Recommendations
9 Introduction 9 The interface between the Service Provider Network and Private Branch Exchange (PBX) was traditionally a Primary Rate Interface (PRI). With the advancement of Voice over Internet Protocol (VoIP), the Session Initiation Protocol (SIP) has become the dominant signaling interface. Businesses and enterprises of all sizes - including small offices, government organizations, universities, and contact centers - are migrating to IP-enabled PBXs and replacing PRI connections with SIP trunks. SIP trunking and Unified Communications adoption is steadily growing, creating security and interoperability challenges between the service provider s network and the enterprise s network. What is QFlex? QFlex is a software-based enterprise Session Border Controller (esbc). Being software-based, QFlex may be deployed on COTS third-party servers. GENBAND supports a pooled license model, allowing sharing of session capacity across multiple QFlex instances; scaling ranges from 1 to 1000 simultaneous sessions. QFlex dimensioning scale is purely a function of the underlying server hardware. This flexibility allows you to allocate and manage the esbc session capacity based on market demand, rather than overspending on licenses that traditional appliance-based models may require. QFlex addresses interoperability challenges that service providers encounter when they deploy their SIP Trunk service to a variety of IP PBX systems. Signaling and media is directed to QFlex from the IP PBX. Currently, QFlex does not support signaling only. QFlex can: Act as a demarcation point between the SIP Trunk service provider network and the enterprise network of a small to medium business providing interoperability with a wide variety of IP PBXs and other network elements. Serve as an esbc and provide Back-to-Back User Agent (B2BUA) capabilities at the enterprise network edge along with security, topology hiding, SIP ALG, NAT/PAT translation, IP PBX interoperability DOS/DDOS protection, and DTMF relay and interworking (RFC2833, SIP INFO, and inband). It anchors signaling and RTP. QFlex is complemented by a web-based centralized Element Management System (EMS) designed to simplify the deployment and management of large number of QFlex esbcs. The EMS provides the following key capabilities: management of shared license pools across multiple QFlex, template driven provisioning, remote software upgrade/install, provisioning checks, IP PBX profile updates, and test and diagnostic capabilities. Every QFlex deployment, regardless of the number of systems deployed, must include an EMS.
10 The following figure shows the QFlex esbc in its simplest configuration: 10 In the SMB (Small and Medium-sized businesses) environment, where cost is a critical consideration in the deployment of SIP trunking services, typically HA is not required; therefore active/standby box level redundancy is not supported by QFlex. Why Would a Service Provider Need QFlex? Service providers delivering SIP Trunking service to SMBs and enterprises are challenged to assure interoperability across IP PBX types and between revisions of software on the same IP PBX. Maintaining interoperability with ever changing IP PBX software releases is costly and time consuming. Maintaining an IOT lab (with all the different supported IP PBX versions) is a significant cost to delivering SIP trunking services. QFlex s IP PBX interoperability approach solves these challenges for service providers by enabling service providers to deploy an enterprise IP PBX specific profile towards the LAN and have a SIP Trunk specific profile on the WAN interface. QFlex supports a wide range of IP PBX vendors and release version profiles (over 60 different vendor and respective release versions with new profiles always being added). QFlex lets service providers reduce the time to market by cutting interoperability time from months to weeks or days and offer SIP Trunk services to a broader market. This interoperability approach also helps service providers and enterprises use supplementary services such as call forwarding, transfer, and music on hold in a multi-vendor IP PBX environment, across different branch offices. In addition, there is a trend in the SIP Trunk and hosted UC service providers community to deploy an esbc on an enterprise/ SMB premise as a demarcation device, which service
11 providers use to define a demarcation for the Quality of Service (QoS) they deliver to enterprises. Why Would an Enterprise Need QFlex? As enterprises transition from PRI to SIP Trunks, they must participate in securing their IP network, rather than relying on a service provider alone to secure their SIP network. For enterprises and businesses with multi-vendor PBX environments, QFlex s unique interoperability approach lets you use all call control features across branch offices: DID DOD Call Forward Always Call Forward No Answer Call Forward Busy Caller ID Call Park Call Pickup Call Hold Music On-Hold Call Waiting Three-Party Call Call Transfer Calling Name QFlex as Part of GENBAND s SMART EDGE SIP Trunking Solution Enterprises are increasingly replacing legacy PBX with IP PBX equipment, yet the IP PBX is often tethered to a TDM network, limiting features like common dial plans, integrated messaging, and inter-branch feature transparency. SIP Trunking provides a secure method of interconnecting via IP between the operator and the enterprise, but many vendors only support the border control or applications segments of the solution. GENBAND s SMART EDGE SIP Trunking Solution provides a full-service suite of security features and applications that enables operators to take full advantage of this dynamically-growing market opportunity. QFlex is an optional element of the following SMART EDGE SIP Trunking solutions: QFlex, QUANTiX SBC, and a third-party application server (for example, Broadworks) or a GENBAND PSTN Gateway In this solution, QFlex is configured as a static SIP PBX on the QUANTiX that is, QFlex will not send a SIP REGISTER as there is no SIP registrar in this solution. The following figure shows the QFlex as part of this trunking solution: 11 2 February 2014 QUANTiX QFlex Product Description Copyright 2013 GENBAND. All Rights Reserved.
12 12 QFlex and QUANTiX SBC and EXPERiUS Application Server In this solution, QFlex is configured to act like a dynamic SIP PBX to make the addition of a new IP PBX to the service provider s network as seamless as possible, sending a SIP REGISTER to the EXPERiUS. This eliminates the need to perform QUANTiX SBC provisioning for each new IP PBX. The following figure shows the QFlex as part of this trunking solution: For more information about GENBAND s SMART EDGE SIP Trunking Solutions, contact your GENBAND sales representative.
13 Related Documentation To download the customer documentation, go to and navigate to Customer Support. The following table lists the documentation for the QUANTiX QFlex: Document Number QUANTiX QFlex Release Notes Title QUANTiX QFlex EMS Web Services API Guide QUANTiX QFlex EMS User Guide QUANTiX QFlex Administration Guide QUANTiX QFlex Product Description QUANTiX QFlex SIP Trunking with ACME Packet 3820 Configuration Guide QUANTiX QFlex SIP Trunking with Avaya SIP Enablement Services (SES) Configuration Guide QUANTiX QFlex SIP Trunking with Avaya Aura SM/SBC Configuration Guide QUANTiX QFlex SIP Trunking with Avaya CS1K/SM Configuration Guide QUANTiX QFlex SIP Trunking with Avaya IP Office Configuration Guide QUANTiX QFlex SIP Trunking with Cisco Business Edition 3000 Configuration Guide QUANTiX QFlex SIP Trunking with Cisco CUBE/CUCM (7.1) Configuration Guide QUANTiX QFlex SIP Trunking with Cisco CUBE/CUCM (8.5.1 to 9.1.1) Configuration Guide QUANTiX QFlex SIP Trunking with Cisco Unified Communication Manager (CUCME) Configuration Guide QUANTiX QFlex SIP Trunking with Interactive Intelligence ININ IP PBX Configuration Guide QUANTiX QFlex SIP Trunking with Mitel 3300 MCD IP PBX Configuration Guide (5 and 6) QUANTiX QFlex SIP Trunking with Mitel 5000 CP IP PBX Configuration Guide QUANTiX QFlex SIP Trunking with Microsoft Lync 2010 Configuration Guide QUANTiX QFlex SIP Trunking with Microsoft Lync 2013 Configuration Guide QUANTiX QFlex SIP Trunking with ShoreTel/InGate Configuration Guide QUANTiX QFlex SIP Trunking with ShoreTel Configuration Guide QUANTiX QFlex SIP Trunking with Switchvox IP PBX Configuration Guide The following table lists the documentation for GENBAND s SMART EDGE SIP Trunking Solution: 13 2 February 2014 QUANTiX QFlex Product Description Copyright 2013 GENBAND. All Rights Reserved.
14 Document Number Title EXPERiUS AS QUANTIX SBC Basic Configuration Guide EXPERiUS AS QUANTIX SBC SIP Trunking Solution Guide QFlex Addendum for SIP Trunking Solutions QUANTiX SBC SIP Trunking Solution 14
15 QFlex Capabilities 15 This section provides a general overview of the key capabilities of QFlex. Security Service provider SIP Trunking connectivity to enterprise customers is in a protected network. QFlex is equipped to handle the following typical security threats: exposed enterprise environment, malformed signaling, SIP implementation flaws, signaling and media floods, and toll fraud. QFlex provides the following security provisions: B2BUA with full state machine implementation on both sides Topology hiding NAT/ PAT Traversal DoS/ DDoS Protection Rogue RTP Detection TLS encryption/decryption SIP privacy management (RFC 3325 and Calling Name Override) Toll fraud prevention (WAN-side pilot numbers/surrogate registration) RTP and RTCP packet anchoring Random RTP/RTCP port selection for security Interworking QFlex provides the following interworking capabilities: IP PBX Interoperability QFlex has a profile-based interoperability approach; a profile provides what is needed to interoperate with an IP PBX installation. QFlex has profiles for many major and lesser known IP PBX vendors. The profile methodology addresses the multiple PBX versions a vendor offers as well as multiple active versions of each vendor PBX. Profiles address signaling message errors (timing, sequence, and content), provide quick and easy configuration, and address DoS threats that result from implementation flaws and application-level vulnerabilities. The profiles resolve some of the following differences between IP PBX systems: static to dynamic PBX registration and privacy and calling name normalization. Every IP PBX, SBC, or SIP server supported is represented by a profile; a profile implementation involves a full state machine adherence. As a B2BUA, a QFlex trunk activates a profile on the LAN and WAN side.
17 PBX Vendor and Model Version Profile ShoreTel Communications Manager w/ InGate SIParator Version 11.0 w/ 4.9, 12.2 w/ 4.9, 13.2 w/5.0.1 Profile ShoreTelSW 1 Siemens HiPath 4000 IP PBX 3.0 SiemensHP 1 SwitchVox SwitchVox 1 Veraz Veraz 1 SIP over TCP to UDP transport interworking DTMF interworking (RFC2833, inband, SIP INFO) QFlex provides the removal of proprietary headers, the manipulation and cleanup of SDP message bodies, and the mapping of headers. Message flow may also be altered; for example, when one side uses PRACK and the other does not, re-invites are absorbed, REGISTER handling (for example, surrogate registration for Broadsoft and QUANTiX), silent consumption of unknown/unsupported headers or messages, and DTMF conversion. Session Control QFlex has the following session control capabilities: Trunk specific call treatment policies Call Admission Control QFlex enforces the following CAC methods: total number of calls (measurement based) and resource-based CAC. SNMP alerts (threshold crossing alerts) are reported on the CAC limit. CAC limits obey emergency number prioritization rules. Emergency call prioritization allowing calls irrespective of QoS or licensed limits Type of Service (ToS) settings to every trunk that allows traffic prioritization Quality of Service (QoS) statistics (jitter, latency, packet loss) to maintain service and quality traffic prioritization Load balancing of traffic on both LAN and WAN sides, which allows several default gateways to be provisioned to balance traffic across a number of LAN/WAN routes to the core SBC. Digit manipulation Optionally strips digits from or prepends digits to the beginning of the called party number prior to its termination or will keep only the last number of digits specified in the number. Digit manipulations can be assigned to each of the application interfaces (WAN or LAN) to the received SIP messages. If the same digit manipulations are required for multiple PBXs in an enterprise with the same profile, then they can be homed to the same LAN interface. If different manipulations are required for the PBXs in the enterprise, then they will have their own LAN and WAN application interfaces. Note: If you would you like to 17 2 February 2014 QUANTiX QFlex Product Description Copyright 2013 GENBAND. All Rights Reserved.
18 load share within PBXs in an enterprise, then they would need to be homed on the same LAN interface. Globalized Numbering Converts received called and calling telephone number formats to either E.164, NANP, or leaves them unmodified SIP error code manipulation SIP OPTIONS Originate and respond to SIP OPTIONS as a keep alive mechanism RTCP Assist Generates standard RTCP keep alive reports to ensure the liveliness of a media session during prolonged periods of silence, such as call hold, for PBX implementations that require it. Drop RTCP Packets Drops RTCP packets received on ingress in scenarios where RTCP should not be sent or received. 18
19 Managing QFlex 19 QFlex deployments are managed using a web- based centralized Element Management System (EMS) solution, designed to rapidly deploy and manage large numbers of QFlex servers and simplify QFlex configuration. The EMS may automatically be notified when QFlex servers start up for the first time. When this occurs, some basic configuration is performed. The same notification may be used by the service provider s automated provisioning system to complete the configuration using its Web Services API, which provides all the provisioning actions to create, modify, and remove QFlex in a given deployment. Additionally, it provides a centralized QFlex configuration repository, license management, key administration functions, reporting, statistics, diagnostic tools, and remote software upgrades and installations and provisioning checks. Service providers can manage hundreds of QFlex instances using EMS. When QFlex is deployed by a SIP Trunking service provider, the EMS resides within the service provider s administrative domain. Only the SIP Trunking service provider interacts directly with the EMS the end customers of the SIP Trunking service do not log into the EMS or into QFlex. The following figure is an example of how the EMS can be deployed.
20 Getting Started QFlex is software only product; thus, service providers must procure their own hardware. See Hardware Recommendations for details. After acquiring the hardware, the software packages are installed and configured. Initial Provisioning The provisioning and configuration model for QFlex requires only a small number of steps. For service providers wanting to automate the process, after the software is installed and configured initially (for example, by running the qflexinit script), and the server reboots, an SNMP trap is sent to the configured destination that has been configured by the qflexinit script. The SNMP trap can then be used by the service provider to trigger automated EMS provisioning through the Web Services API and/or may be forwarded to the EMS. When the EMS receives this trap, it can trigger some amount of automated provisioning of QFlex. Daily Operations You can use the EMS to monitor the performance of the deployed QFlex servers and, if needed, perform diagnostic tests, troubleshooting. Troubleshooting Tools This section describes the following troubleshooting tools of the EMS: Server Status Application and Server Statistics Test Calls Diagnostics Server Status You can display the status of all QFlex servers showing the operational status of the server (online, offline or unknown), the software version installed on the server, its RTP relay status (online or N/A), next hops (OOS or ISV) status, and the number of sessions (also known as call paths or licenses) allocated to QFlex. You can also display servers by IP address, name, time zone, customer name, and some custom fields. Application and Server Statistics The following application statistics can be displayed by the EMS for QFlex: Call Stats RTP Relay Threads Application Interfaces 20
21 Next Hops Process SIP Stack Server statistics are collected every 24 hours to collect the previous day s statistics. You can display the following system-level statistics for each configured QFlex using the EMS: Load Statistics CPU Statistics CPU Statistics (per processor) Memory Statistics IO and Transfer rate Statistics Paging Statistics Process Creation Statistics Block Device Activity Statistics Interrupt Statistics Network Device Statistics Network Device Failure Statistics NFS Client Statistics NFS Server Statistics Used Socked Statistics Physical Memory Statistics Kernel Table Statistics System Switch Statistics Swapping Statistics 21 Test Calls The EMS can facilitate the following kinds of test calls: LAN and WAN side loopback test calls You can set up a loopback for a call that has a specific calling (or called) number. Instead of processing the call normally, the call is looped back. You can do this either on the LAN side or on the WAN side. For example, a call originating from the LAN side PBX is answered by QFlex (the RTP is echoed back). QFlex determines that a call is a loopback call based on the Calling Number (for LAN loopback) and Calling or Called Number (for WAN loopback). Forward test calls A forward test call lets you verify that all customer numbers are ported and operational but only on the WAN side. Forward test calls comprise a trigger 2 February 2014 QUANTiX QFlex Product Description Copyright 2013 GENBAND. All Rights Reserved.
22 number and a forward number. The trigger number calls B. At the QFlex (based on the trigger number), the call is looped to C (the forward number) with the calling number appearing as B as shown in the following figure: 22 Diagnostics This section describes the diagnostics features of the EMS. Tools QFlex provides the following diagnostic tools: Ping You can make a standard ICMP echo request over any of the interfaces to a target destination (IP address or FQDN). SIP OPTIONS You can send a SIP OPTIONS message over to a destination IP address and port target and have the option to select the transport (TCP or UDP) and the source port. Interface and statistics status You can view in real-time, for a given QFlex, the logical interface and statistics status. Display installed packages Displays the packages installed on QFlex. Get hostname Displays the hostname of the QFlex server. Linux services status Displays the status of the Linux services running on QFlex. Pilot Number Registration Status QFlex can perform pilot number(s) registration for Broadsoft Access Server which will register all the phones on the Local Area Network.
23 Call Tracing 23 When call tracing is enabled, QFlex will attempt to match each incoming call against a list of call filter criteria. Call traces are stored on the EMS and can be viewed using the EMS. The EMS provides the following ways to trace calls on a QFlex server: Active Calls Capture Wireshark pcap (packet capture) files. These files are loaded into Wireshark (Ethereal) for display. Capture call information (based on a filter), CDR information, the signaling messages involved in the call, and call quality of service (QoS) detail records. The detail records, include features invoked, call duration, calling/called data, and so on and reports. It provides raw quality statistics like jitter, latency, and dropped packet counts. You can filter calls on SIP Request URI, SIP From Header, and SIP To Header. You can view in real time (updated every 5 seconds) the active calls being processed by QFlex. Packet Capture QFlex can capture IP packets received on any of its active Ethernet interfaces by running the tshark packet capture program (in promiscuous mode) and gather the captured packets into a specified file for upload. You can limit the capture based on the number of packets, time, or on the size of the output file (that is, the capture stops when the file reaches a specified number of KB). Once the packet capture is completed, you can upload it from the server and store it on your local computer. You can use a packet analyzing tool (for example, Wireshark) to view the details of the packets. Log Files Both QFlex and the EMS generate log files. QFlex generates the following log files: General Contains all the non-specific log information. Message Contains the external VoIP messages which are received and transmitted by QFlex. Alarm Contains the conditions which have generated an SNMP trap when an alarm occurs. Refer to Appendix A in the QUANTiX QFlex Administration Guide for a description of the alarms. Initialization Contains the same information as the General log file from the time the QFlex process starts until it considers its initialization complete, allowing you to view the initial log file contents which are normally overwritten after a certain period of time/activity. This is the only log file that does not have a limited size. Process Monitor Contains information about the QFlex process status from a size perspective, allow you to determine if the QFlex process is leaking memory. It contains 2 February 2014 QUANTiX QFlex Product Description Copyright 2013 GENBAND. All Rights Reserved.
24 one line each minute QFlex is running and uses the same format as the General log file (using a special forced log level. CDR Transfer Contains information about the transfer of CDRs from QFlex server to remote host. 24 EMS Database Audit You can display the database audit logs. Each database statement that modifies data is logged. EMS Database Purge You can delete data from the EMS database based on a start date, end date, start time, and end time. Server Ticket Info When there is a need to log a QFlex issue with GENBAND, use this to create a tar file containing all the log files and confirmation information that will be needed by support to investigate the issue. MIBs QFlex supports the following standard MIBS: UCD-DISKIO-MIB SNMP-VIEW-BASED-ACM-MIB UDP-MIB SNMP-USER-BASED-SM-MIB SMUX-MIB NOTIFICATION-LOG-MIB IPV6-TCP-MIB TCP-MIB UCD-DLMOD-MIB SNMPv2-MIB IANA-LANGUAGE-MIB SNMP-PROXY-MIB IP-FORWARD-MIB INET-ADDRESS-MIB IANAifType-MIB SNMP-FRAMEWORK-MIB AGENTX-MIB IPV6-MIB NET-SNMP-AGENT-MIB DISMAN-EVENT-MIB IP-MIB SNMP-COMMUNITY-MIB RFC1213-MIB SCTP-MIB HOST-RESOURCES-MIB TRANSPORT-ADDRESS-MIB NET-SNMP-MIB SNMP-TARGET-MIB IF-MIB EtherLike-MIB IPV6-UDP-MIB IANA-ADDRESS-FAMILY- NUMBERS-MIB RMON-MIB SNMP-NOTIFICATION-MIB NETWORK-SERVICES-MIB MTA-MIB NET-SNMP-EXTEND-MIB SNMP-MPD-MIB UCD-IPFWACC-MIB UCD-DEMO-MIB SNMP-USM-AES-MIB SNMP-USM-DH-OBJECTS-MIB DISMAN-SCRIPT-MIB IPV6-ICMP-MIB NET-SNMP-EXAMPLES-MIB IF-INVERTED-STACK-MIB LM-SENSORS-MIB
25 An application-specific MIB is used as part of the QFlex management model. For a list of application-specific MIBS, see Appendix B, QFlex SNMP MIB in the QFlex Administration Guide. You can walk through the MIBs using common network management tools February 2014 QUANTiX QFlex Product Description Copyright 2013 GENBAND. All Rights Reserved.
27 Licensing 27 The licensing regimen on QFlex is lightweight; the EMS manages and deploys licenses, number of simultaneous sessions Right to Use(RTU), to the QFlex servers. There are no additional licenses required to operate QFlex. QFlex EMS plays a critical role in the management and distribution of license files across QFlex instances.
29 Reference Hardware Recommendations QFlex is a software only product and requires that service providers, distributors, and resellers provide their own hardware. The following table provides the minimal system and operating system requirements for commonly deployed configurations: Number of Concurrent Calls Component Description Up to 100 System/CPU Server single CPU, Little Atom D525 processor Memory Disk Network DRAM, 2GB, DDR3, unbuffered 1333 MHz, SO-DIMM 3GB/S interface, 64MB cache 2xRJ45 NIC OS CentOS 5.4 Up to 500 System Server, single CPU, single 3.5" HDD CPU Memory Disk Network CPU, Intel, I3-3220, 3.3GHZ, 3MB cache DDR3, 4GB, unbuffered, 1333MT/S DIMM HDD, 3.5", 250 GB, enterprise ( 24X7), RE-4, 7200 RPM, 3GB/S interface, 64MB cache 2xRJ45 NIC OS CentOS 5.4 Up to 1000 System Server, single CPU, single 3.5 HDD CPU Memory Disk Network CPU, Intel, E v2, 3.20GHZ, 8MB cache DR3, 4GB, unbuffered, 1333MT/S DIMM HDD, 3.5", 250 GB, enterprise ( 24X7), RE-4, 7200 RPM, 3GB/S interface, 64MB cache 2xRJ45 NIC OS CentOS Note: You can download the CentOS 5.4 ISO (CentOS-5.4-i386-bin-DVD.iso) from the following location: 2 February 2014 QUANTiX QFlex Product Description Copyright 2013 GENBAND. All Rights Reserved.
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Prognosis VoIP Monitor Important Notices Copyright Copyright 2013 - Integrated Research Limited (ABN 76 003 588 449). All rights reserved. The information contained in this Prognosis guide is protected
SBC 1000/2000 Configuration Guide with Lync 2013 for Windstream/ LPAETEC SIP Trunk Deployments Application Notes Rev. 1.0 Last Updated: April 10, 2015 Revision Date Revised By Comments 0.1 12/03/2015 Roman
nexvortex SIP Trunking Implementation & Planning Guide V1.5 510 S PRING S TREET H ERNDON VA 20170 +1 855.639.8888 Introduction Welcome to nexvortex! This document is intended for nexvortex Customers and
MITEL SIP CoE Technical Configuration Notes Configure MCD 4.1 for use with SKYPE SIP Trunking SIP CoE 10-4940-00120 NOTICE The information contained in this document is believed to be accurate in all respects
ABC SBC: Charging and Accounting FRAFOS GmbH Integrating Charging and Session Control SBCs play a central role in deciding which users and which traffic get access to a provider s services. The decision
Dialogic BorderNet 500 Gateways are turnkey appliances that can enable the rapid deployment of new SIP-based communications services to enterprise customers by providing a flexible means to deliver SIP
Avaya Aura Session Manager Overview 03-603323, Issue 1 Release 1.1 May 2009 2009 Avaya Inc. All Rights Reserved. Notices While reasonable efforts were made to ensure that the information in this document
EarthLink Business SIP Trunking NEC SV8300 IP PBX Customer Configuration Guide Publication History First Release: Version 1.0 May 18, 2012 CHANGE HISTORY Version Date Change Details Changed By 1.0 5/18/2012
Avaya Solution & Interoperability Test Lab Application Notes for Avaya IP Office 7.0 Integration with Skype Connect R2.0 Issue 1.0 Abstract These Application Notes describe the steps to configure an Avaya
SIP Trunking with Microsoft Office Communication Server 2007 R2 A Dell Technical White Paper By Farrukh Noman Dell Product Group - Enterprise THIS WHITE PAPER IS FOR INFORMATIONAL PURPOSES ONLY, AND MAY
Future of Fax: SIP Trunking PETER CUTLER SCOTT PAGE November 15, 2011 QUESTIONS AND ANSWERS TODAY S SPEAKERS Peter Cutler Vice President of Sales Instant InfoSystems Scott Page Subject Matter Expert Dialogic
Configuration Guide SBC 1000 / SBC 2000 Series Configuration Guide (For Microsoft Lync Server 2013) For use with AT&T s IP Flexible Reach Enhanced Features Service on MIS, MPLS PNT or AT&T VPN Disclaimers
Session Control Applications for Enterprises Driven by Strong Secular Growth Trends The adoption of SIP trunking The explosion of wireless and opt-in communications The emergence of OTT service providers
ReplixFax Fax over IP (FoIP) Technical Overview and Benefits www.softlinx.com Table of Contents INTRODUCTION... 3 HOW FAX OVER IP (FOIP) WORKS... 3 FAX PROTOCOLS FOR FOIP... 3 TRADITIONAL FAX SERVER VS.
07 2015 2 Efficient communication anynode is a Session Border Controller that is entirely a software based solution. It works as an interface for any number of SIP UAs for example, SIP phones and SIP PBXs,
MITEL SIP CoE Technical Configuration Notes Configure MCD 4.1 SP1 for use with the Lyrix Speech Enabled Auto Attendant NOTICE The information contained in this document is believed to be accurate in all
Course 20337B: Enterprise Voice and Online Services with Microsoft Lync Server 2013 Course Details Course Outline Module 1: Voice Architecture This module introduce Enterprise Voice features of Lync Server
AudioCodes Gateway in the Lync Environment Course: Audience: Prerequisites: Products: Four days hands-on, technical instruction covering installation, configuration, maintenance, troubleshooting and administration
Acano solution Third Party Call Control Guide March 2015 76-1055-01-E Contents Contents 1 Introduction... 3 1.1 How to Use this Guide... 3 1.1.1 Commands... 4 2 Example of Configuring a SIP Trunk to CUCM...
Gateways and Their Roles Understanding Gateways This topic describes the role of voice gateways and their application when connecting VoIP to traditional PSTN and telephony equipment. Analog vs. Digital
SIP Essentials Training 5 Day Course Lecture & Labs COURSE DESCRIPTION Learn Session Initiation Protocol and important protocols related to SIP implementations. Thoroughly study the SIP protocol through
SIP Trunk Bridge Fundamentals Avaya Communication Server 1000 Release 7.6 NN43001-143 Issue 03.01 March 2013 2013 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure
Configuring the Synapse SB67070 SIP Gateway for Broadvox GO! SIP Trunking 2012 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed
Datasheet Intel NetStructure Host Media Processing Software Release 1.0 for the Windows * Operating System Media Processing Software That Can Be Used To Build Cost-Effective IP Media Servers Features Benefits
MITEL SIP CoE Technical Configuration Note Configure MiVB for use with Netcall Telecom Liberty SIP Trunking SIP CoE 14-4940-00338 NOTICE The information contained in this document is believed to be accurate
Avaya Solution & Interoperability Test Lab Sample Configuration for SIP Trunking between Avaya IP Office R8.0 and Cisco Unified Communications Manager 8.6.2 Issue 1.0 Abstract These Application Notes describe
SV9100 SIP Trunking Service Configuration Guide for Time Warner Cable Business Class NDA-31660 Issue 1.0 NEC Corporation of America reserves the right to change the specifications, functions, or features
1 SIP Carriers 1.1 Telstra 1.1.1 Warnings Check the SIP 3 rd Party SIP Carrier Matrix for certification status, and supported features. More info about the SIP 3 rd Party SIP Carrier Matrix can be found
Ingate Firewall/SIParator SIP Security for the Enterprise Ingate Systems February, 2013 Ingate Systems AB (publ) Tel: +46 8 600 77 50 BACKGROUND... 1 1 NETWORK SECURITY... 2 2 WHY IS VOIP SECURITY IMPORTANT?...
APPLICATION NOTE Securing SIP Trunks SIP Trunks are offered by Internet Telephony Service Providers (ITSPs) to connect an enterprise s IP PBX to the traditional Public Switched Telephone Network (PSTN)
Cisco Unified Border Element Enterprise Edition for Cisco ASR 1000 Series Product Overview The Cisco Unified Border Element Enterprise Edition is a highly-scalable, carrier-grade session border controller
Siemens OpenScape Voice V7 SIP Connectivity with OpenScape SBC V7 to Integra SIP Service February 2013 Page 1 of 47 Document History Date Version / Issue Modified by Section(s) Affected High-Level Description
Avaya Solution & Interoperability Test Lab Application Notes for Configuring Broadvox SIP Trunking with Avaya IP Office - Issue 1.0 Abstract These Application Notes describe the procedures for configuring
Brochure Dialogic BorderNet Solutions Supercharge Connections between Networks, Services and Subscribers with Ease and Scale The BorderNet family of session border controllers (SBCs) from Dialogic helps
Session Border Controller SBC OVERVIEW: Media Routes SBC is an advanced, comprehensive Policy enforcement point, Session Management and Service Orchestration engine deployed as a network border element
Cisco Multiservice IP-to-IP Gateway the Cisco IOS Session Border Controller Cisco Unified Communications is a comprehensive IP communications system of voice, video, data, and mobility products and applications.
MITEL SIPCoE Technical Configuration Notes Configure Inn-Phone SIP Phone for use with MCD SIP CoE NOTICE The information contained in this document is believed to be accurate in all respects but is not
WebRTC for the Enterprise FRAFOS GmbH FRAFOS GmbH Windscheidstr. 18 Ahoi 10627 Berlin Germany firstname.lastname@example.org www.frafos.com This document is copyright of FRAFOS GmbH. Duplication or propagation or extracts
The Dialogic 4000 Media Gateways (DMG4000 Gateways) are integrated systems that can provide both local PSTN and voice endpoint connectivity at a branch office premise as well as base-level voice service
SangomaSBCs Keeping Your VoIP Network Secure Simon Horton Sangoma email@example.com Inside this Deck About Sangoma/ProVu SIP Market SBCs Demystified Business Applications and Use Cases Portfolio of SBCs
Avaya Solution & Interoperability Test Lab Application Notes for Configuring SIP Trunking between Metaswitch MetaSphere CFS and Avaya IP Office Issue 1.0 Abstract These Application Notes describe the steps
Quick Setup Guide Integration of Aastra MX-ONE / Aastra 700 and Microsoft Lync Server 2010 Aastra MX-ONE TM and Aastra 700 running Telephony Server software V.4.1 SP3 and later Aastra Telecom Sweden AB
NMS300 Network Management System User Manual June 2013 202-11289-01 350 East Plumeria Drive San Jose, CA 95134 USA Support Thank you for purchasing this NETGEAR product. After installing your device, locate
Avaya Solution & Interoperability Test Lab Application Notes for Configuring SIP Trunking between the Verizon Business VoIP Service with IP Trunking and Avaya Communication Manager Branch Edition Issue
Communications Transformations 2: Steps to Integrate SIP Trunk into the Enterprise The Changing Landscape IP-based unified communications is widely deployed in enterprise networks, both for internal calling
Configuring the Avaya Session Border Controller for IP Office Remote Workers September 2013 2013 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information
Product: ShoreTel AMTELCO Infinity Console I n n o v a t i o n N e t w o r k A p p N o t e IN-15063 Date : October, 2015 System version: ShoreTel 14.2 ShoreTel & AMTELCO Infinity Console via SIP Trunking
CHAPTER 13 This chapter describes the level of support that Cisco ANA provides for (SBC), as follows: Technology Description, page 13-1 Information Model Objects (IMOs), page 13-2 Vendor-Specific Inventory