BUSINESS SOFTWARE SOLUTIONS. Processing Credits Cards In Business Plus Accounting

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1 BUSINESS SOFTWARE SOLUTIONS Processing Credits Cards In Business Plus Accounting

2 Table of Contents Processing Credit Cards in the Restaurant System...4 Processing Credit Cards in Touch Screen POS...6 Processing Credit Cards in Customer Sales...8 Creating a Customer Order...8 Processing Credit Cards in Accounts Receivable...11 Make a Payment on an On Account Order...11 Processing Credit Cards in Hotel Management...13 Pay for Rooms...13 Pre-Pay Rooms...13 Pay for Room During Check Out...15

3 There are six (6) locations within our software where credit cards are used. The first is within the Restaurant System in Restaurant Sales. Next, is in the Business System under Touch Screen POS in POS Sales. We also have credit card functionality in the Business System under Customer Sales and Accounts Receivable. Users can accept credit cards in the Hotel Management System on the Front Desk. Finally, credit cards can be stored for specific customers and used in future purchases. Restaurant Sales Touch Screen POS Customer Orders Accounts Receivable Hotel Management Stored Customer Credit Card

4 Processing Credit Cards in the Restaurant System 1. Go to Restaurant System Restaurant Sales 2. On the Server Log In screen, type in your Employee Number, then press OK 3. On the Open Table Screen, click Quick Sale 4. Click on a menu item to add to the ticket. If a side list window appears, just click Item Complete at the bottom of that screen 5. Click the Close Table button at the bottom of the screen. 6. On the Cash Out screen, click Authorize Credit Card

5 7. Swipe or key in your credit card. a. If you choose to key in the credit card, the next screen will give you an option to add the billing address and CVV information. After this information is entered, you can either Yes, the card is present or No, the card is not present, then click Process Card 8. At this point, the card should be pre-authorized. If you are waiting for the customer to sign the credit card receipt with gratuity information, you can either leave this screen open, or, click Exit Without Closing and come back to this table later. 9. Once you have the gratuity information from the customer, enter the gratuity amount, then click Close Guest. 10. At this point, the table will be closed.

6 Processing Credit Cards in Touch Screen POS 1. Go to Business System Touch Screen POS POS Sales 2. On the Cashier Log In screen, type in your Employee Number, then press OK 3. Click the Misc Taxable button. This will allow you to ring up any amount into the terminal. 4. Type in the amount of the sale, then press OK 5. Click the Exact Card button

7 6. Swipe or key in your credit card. a. If you choose to key in the credit card, the next screen will give you an option to add the billing address and CVV information. After this information is entered, you can either Yes, the card is present or No, the card is not present, then click Process Card 7. At this point, the card should be authorized and the sale will be closed.

8 Processing Credit Cards in Customer Sales Creating a Customer Order The following steps will walk you through creating a Customer Order: 1. To create the Customer Order, go to Business System Customer Sales Add. 2. In the Account field, press the F8 key on your keyboard, and select a customer. a. If your customer has not been entered into the system, you may create a new customer by clicking the New Customer button on the bottom of the screen. 3. Tab down to the table with header columns Product, Description, Price, etc 4. Press the F8 key on your keyboard to select a product 5. Highlight the first item in the Picklist, then, press Pick this Record at the bottom 6. At this point, you should have an item loaded. On the right side of the screen, ensure that you have a total amount loaded. If not, try pressing F8 again, and choosing another item. 7. Press the Save-F3 button

9 8. You will now see the Payment and Shipping screen. Press F7 on your keyboard to load the total amount into the Credit Card field, and then press Continue. 8. The next screen will ask you to swipe the credit card. Swipe or key in your credit card. a. You are given an option to save the credit card information for future purchases ( Save as default card for this account ) b. If you choose to key in the credit card, the next screen will give you an option to add the billing address and CVV information. After this information is entered, you can either Yes, the card is present or No, the card is not present, then click Process Card 9. When the card has been approved, you will see a message saying Card Processing Succeeded with an authorization number

10 10. The next screen will present you with Invoice Printing Options. You can put an N next to Print Invoice for this order? then click Continue 11. At this point, the order is closed

11 Processing Credit Cards in Accounts Receivable Make a Payment on an On Account Order To pay for the On Account order in Accounts Receivable, perform the following steps: 1. Go to the Business System Accounts Receivable Add 2. In the Account Number field, press the F8 key and select the customer who is making a payment 3. Tab down to the Amount field. Enter the total amount of the invoice. a. The total amount is located on the bottom half of the screen 4. Tab down to the Clerk field. Enter your employee number. 5. Tab down to the Payment Type field. Enter 3 (for credit card) 6. Tab down to the AMT Applied field. Press the F4 key to load the total amount into that field 7. Press the F3 key to save the order

12 8. At this point, you will come to the Credit Card Information Screen a. If you previously chose to store the credit card information, you will be given the option to either use the stored card, or, swipe a new card. i. If you choose to use the stored credit card, you will be asked for the billing zip code. Enter this number in, and then press OK. b. If you chose NOT to store the credit card information, then swipe or key in the credit card information i. If you choose to key in the credit card, the next screen will give you an option to add the billing address and CVV information. After this information is entered, you can either Yes, the card is present or No, the card is not present, then click Process Card Stored Credit Card New Credit Card Keyed Credit Card 9. When the card has been approved, you will see a message saying Card Processing Succeeded with an authorization number

13 Processing Credit Cards in Hotel Management Pay for Rooms Within the Hotel Management System, we give user the ability to either Pre-Pay Rooms with credit cards, or have the customer pay for the room when they Check Out. Pre-Pay Rooms To Pre-Pay the room, perform the following steps: 1. Within the Guest Reservations screen, click on Pre-Pay Room 2. This will bring up the Cash Out screen. Click the Exact Card button 3. Click Pay For Guest

14 4. At this point, you will be given the option to either use the stored credit card, or a new card. a. If you choose to use the stored credit card, you will be asked for the billing zip code. Enter this number in, and then press OK. b. If you choose to use a new card, then swipe or key in the card information. i. If you choose to key in the credit card, the next screen will give you an option to add the billing address and CVV information. After this information is entered, you can either Yes, the card is present or No, the card is not present, then click Process Card 5. When the card has been approved, you will receive a message saying the amount the card was approved for.

15 Pay for Room During Check Out To close the room at the Check Out process, perform the following steps: 1. On the main Front Desk screen, click an Occupied room that you would like to check out. 2. Click the Check Out button at the top of the Front Desk 3. This will bring you to the Guest Check Out screen. Click the Check Out Room button

16 4. This will bring up the Cash Out screen. Click the Exact Card button 5. Click Pay For Guest 6. At this point, you will be given the option to either use the stored credit card, or a new card.

17 a. If you choose to use the stored credit card, you will be asked for the billing zip code. Enter this number in, and then press OK. b. If you choose to use a new card, then swipe or key in the card information. i. If you choose to key in the credit card, the next screen will give you an option to add the billing address and CVV information. After this information is entered, you can either Yes, the card is present or No, the card is not present, then click Process Card 7. When the card has been approved, you will receive a message saying the amount the card was approved for.

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