16 Things Family-Run Businesses Must Know About Succession Planning:
|
|
- Jade Murphy
- 8 years ago
- Views:
Transcription
1 WHITEPAPER SERIES 16 Things Family-Run Businesses Must Know About Succession Planning: AN EECUTIVE OVERVIEW By Kayanne Framroze, M.Sc
2 16 Things Family-Run Businesses Must Know About Succession Planning: An Executive Overview By Kayanne Framroze, M.Sc. The GCC region, on average, identifies 75% of all businesses as family-run (John, 2011). Notwithstanding, and somewhat inexplicably, the importance of Succession Planning remains a critically under-discussed subject area within the context of the United Arab Emirates (U.A.E.). According to Nierada (2010), fewer than 30% of familyrun enterprises survive to the 2nd generation, fewer than 12% to the 3rd, with only a 3% survival rate to the 4th generation. Those that do survive, testify that the power progression from the first generation to the second, or from the second generation to the third, is not the seamlessly smooth transition it should be (John, 2011). Nierada (2010) stipulates that the two major reasons for families not retaining their businesses are as follows: First, uncomplicatedly, there is no qualified successor; Second, and somewhat more unfortunately, the enterprise experiences a lack of planning. Drawing parallels from the financial or estate planning industries, the longer one waits to create and implement an effective Succession Plan, the higher the risk that its goals will not be met. What are some of the key challenges facing family-run enterprises in the U.A.E.? What is Succession Planning, and how does it address Human Resource issues? What are the differences between Succession and Replacement Planning? What are the critical factors enabling and hindering effective Succession Planning? This white paper answers these questions, and in doing so, provides a starting point to assist decision-makers and HR specialists alike, consider the particulars of a practical Succession Plan. Key Challenges Facing Family-Run Enterprises In The U.A.E. Family-run businesses are faced with intimate histories, distinctive cultures, and characteristic hierarchal structures, which together create a unique set of challenges to be overcome (Evans, 2013; O Toole et al., 2013). Evans (2013), identifies generational transition, alignment of the family interests, balancing the financial returns, resolving interfamily disputes, and estate and inheritance issues as the 5 primary challenges within this specific context. As a response, the Middle East and North Africa (MENA) region has witnessed the increasing trend towards the use of specialist consultants, together with legal advisors, to facilitate the processes outlined below (O Toole et al., 2012): { Reducing owner liability to third parties, by introducing limited liability { Assisting with the disposal of the business, when the time comes { Facilitating the continuity of ownership of the business from one generation to the next, by separating holding and operating companies { Improving the corporate governance of the business, particularly as it evolves over generations { Reducing the business tax liability through tax planning { Enhancing the financial rating and credit risk of the business 2
3 What Is Succession Planning? Why Is It Imperative? Rothwell (2005, p.10) explains that Succession Planning is perhaps best understood as any effort designed to ensure the continued effective performance of an organisation, division, department, or work-group, by making provision for the development, replacement and strategic application of key people over time. Sometimes called succession management, highlighting the active and continuous elements of the effort, the process prepares people to meet an organisation s needs for talent over time: attracting the finest through recruitment, keeping the finest through astute retention systems, and refining the finest through directed talent development efforts. In the case of family-run enterprises, the key document may be a Family Charter, Family Protocol Document or Family Constitution, comprising rules and guidelines previously agreed upon by family members to run the business, segregating family matters (O Toole et al., 2013). How Does Succession Planning Differ From Replacement Planning? If you ask a business owner to define Succession Planning, there is a good chance that the term would be used interchangeably with Replacement Planning; the differences are, in fact, subtle. Replacement Planning assumes that the organisational chart is a static document, impervious to change over time. The process draws to a close with the identification of typically, 3 substitutes for all senior positions, with an indication of readiness for each individual (Rothwell, 2012). Figure 1 illustrates a Replacement Planning Chart. Figure 1: Replacement Planning Chart CEO VP Marketing VP Sales VP Services By contrast, Succession Planning draws its strength from its process-oriented nature, aimed at developing and grooming individuals, so that whenever the opportunity arises, the enterprise has an internal talent pool to choose from. 3
4 One therefore concludes, that while Replacement Planning fosters promotions within a silo, Succession Planning assists managers at all levels, to consider talent a cross the organisation as potential successors for positions immediately above them. In this way, each level within an organisation has a unique talent pool, unrestricted to specific positions at the next higher level. Figure 2 represents a Succession Planning Chart. Figure 2: VP Services VP Sales VP Marketing Talent Pool A B C D E F G H I > 1 year J > 1 year K > 1 year L > 1 year In the case of family-run enterprises in the U.A.E., it is wise to set one s sights beyond Replacement Planning, and look to Succession Planning, to: build the long-term sustainability and viability of an enterprise, ensure the continuity of the business after the founder s replacement, promote family harmony, enhance longevity and reputation of the family name, and to identify and retain the value of the family business (O Toole et al., 2012). Implementing a Succession Plan must be consultative in nature, and ideally begins from within the family. Transparent, open dialogue between family members is critical to successful negotiation, circumventing potential discord. Succession Planning: A 10-Step Strategy Systematic Succession Planning can be likened to the management of long-term organisational change. An effective plan must be positioned as a committed, long-term, strategic effort, to meet the talent requirements within an enterprise, as opposed to a short-term, panic-driven reaction, filling vacancies as they arise. Step 1: Clarify Expectations It is imperative to clarify, with the senior leadership within an enterprise the expectations and preferences for a Succession Plan; unloading the responsibility on Human Resources is a formula for disaster (Rothwell, 2012). Step 2: Establish A Competency Model A Competency Model provides the enterprise with a roadmap to build present talent for the future, and usually comprises a narrative of the knowledge, skills, attributes and other abilities that lead to exemplary performance. The Model is designed to describe what should be for each hierarchal level within the enterprise (Rothwell, 2012). Step 3: Individual Multi-Rater Assessment The concept behind the Individual Multi-Rater Assessment is to evaluate personalities against the enterprise s success-driving capabilities, with results highlighting the gaps between currently possessed competencies, and those demanded by organisational success (Rothwell, 2012). 4
5 Step 4: Performance Management Employees are not eligible for promotion or advancement opportunities, if their current performance leaves much to be desired; this is no secret. Objective measurement against current deliverables is only just, for a comparison between current competencies and deliverables demanded from the promotion, presents management with an apples and oranges comparison (Rothwell, 2012). Step 5: On-going Individual Potential Assessment Unlike past or present performance, potential assessment addresses the future. Establishing parameters that examine talent available for the future is critical to this stage of the Succession Planning process. On-going individual potential assessment aims to establish exactly that (Rothwell, 2012). Step 6: On-going Individual Development Planning Performance Management and Individual Potential Assessment, steps 4 and 5 respectively, aim to highlight the present and future gaps that exist for individuals, while On-going Individual Development Planning, step 6, intends to prepare them for the future, by narrowing that gap. Each individual, together with his or her immediate supervisor, is best equipped to create a development plan (Rothwell, 2012). Figure 3: Succession Planning: Step 7: Implement Individual Development Plan A 10-Step Strategy Plans are of little consequence unless implemented. In-house leadership development programs and competency menus provide individuals with specific development suggestions: books to read, classroom courses to attend, online courses to participate in, on-thejob assignments to seek out, and case study projects to analyse, all encouraging of refining existing competencies, while simultaneously building capabilities in new areas (Rothwell, 2012). Step 8: Establish A Talent Inventory Step 10 Continuous Evaluation Step 1 Clarify Expectations Step 2 Competency Model The trend of management having to find quality talent at short notice is ever increasing. To that end, the ease with which that information is readily available for engagement remains critical, whether it be short notice to fight fires, to seize opportunities, to rival the competition, or to fill vacancies (Rothwell, 2012). Step 9: Establish Accountability For The Succession Plan Step 9 Accountability Step 8 Talent Inventory Step 3 Individual Multi-Rater Assessment Step 4 Performance Management Individuals and their immediate supervisor must be held accountable for cultivating their talents over time, and narrowing developmental gaps. While financial incentives are a worthy motivator, an alternative presents itself in the form of periodic meetings between individual and manager, or manager and CEO or Board, to discuss development and implementation of individual plans (Rothwell, 2012; Goldsmith, 2009). Step 10: Continuous Evaluation Step 7 Implement Individual Development Plan Step 6 On-Going Individual Potential Assessment Step 5 On-Going Individual Potential Assessment The time-to-fill metric can be an effective measure of the time taken to fill a position with a qualified applicant. Productivity and opportunities may be lost when vacancies persist, compelling the process follow the ideology of Kaizen, and be evaluated as fluid, rather than static (Rothwell, 2012; Goldsmith, 2009). Following this 10-step committed, long-term, strategic effort, to meet the talent requirements within an enterprise, mitigates industry risk of the short-term, panic-driven reaction, to fill vacancies as they arise. Figure 3 illustrates the 10-Step Plan to effective Succession Planning. 5
6 The Don ts Of Succession Planning Just as prescriptive strategies are critical to Succession Planning, so too is avoiding potential sources of friction within the process, outlined below: Mistake 1: Current Success Does Not Necessarily Indicate Future Success An individual s success at a particular level is not a guarantee of success at a higher level; the competencies for success at each level of an enterprise, are different. It is important to separate thinking about someone s current performance, and his or her potential performance at a higher level (Rothwell, 2012). Mistake 2: The Boss Does Not Always Know Who To Promote Bosses are often self-interested players in the succession game; they have a stake in the outcome. Some bosses do not want to see their best people promoted for fear of an inability to replace them; others evaluate individuals based on similarity and identification, resulting in candidates unlike the boss being overlooked for promotion (Rothwell, 2012). Mistake 3: ou Are Not Entitled To A Promotion, ou Earn One Business decisions must be made based on the best man for the job, as opposed to greatest seniority; Employees must be reminded that the best way for them to compete, is to prepare for future challenges, rather than encouraging an entitlement mentality (Rothwell, 2012). Mistake 4: Too Much Too Fast Organisations today emphasize the need for quick results. Senior leaders expect the same of a Succession Plan, which is not always realistic. It is recommended to think of the process as phased organisational change, and approach it in much the same way (Rothwell, 2012). Mistake 5: Giving No Thought To The Name Any marketer worth his salt will tell you that product names do matter; it certainly is not necessary to call it as you see it. Leadership Development Program, Human Capital Management Program, Talent Program and the like, are all well-used and well-received euphemisms for Succession Planning (Rothwell, 2012; Goldsmith, 2009). Mistake 6: Not Everyone Wants A Promotion In many enterprises, individuals have witnessed, first hand, the kind of pressure their bosses are challenged with on a daily basis; some want no part of it. Simultaneously launching a top-down Succession Plan, and a bottomup Career Plan to galvanise development efforts, is increasingly the trend within family-run enterprises (Rothwell, 2012). Conclusion The world is faced with a discreet predicament of succession. Due to the fact that most family-run businesses differ in size and make-up, each family s business Succession Plan will vary. A plan tailored to the likes of the Al Tayer Group or the Al Futtaim Group will most assuredly not be effective for the likes of Right Selection or Jacobsons. Nevertheless, the research shows that regardless of the enterprise size or make-up, Succession Planning, by definition, must be a process rather than an event. Specifically within the U.A.E., some elements of Sharia Law require for careful planning. The good news is that there is a practical framework, which must be implemented correctly for organisations to establish and sustain systematic efforts ensuring that the right people are well positioned, to do the appropriate thing, at the appropriate time, so as to achieve optimal results. 6
7 About the Author Kayanne Framroze, M.Sc in International Business Management and International Marketing, with Distinction, is the Marketing Communications Manager at Right Selection, the Gulf s leading Speaker Bureau and Corporate Learning Entity, and a freelance writer and editor. A feature writer and editor at McGill University, where she graduated with a B.Com degree, Kayanne is a soon-to-be-published author; Her Masters Thesis, A time comes when silence becomes betrayal: The Indian expatriate perspective of Social Marketing, has been chosen to be co-published with Heriot-Watt University, in a peer-reviewed Academic Journal. Right Selection is one of the Gulf s Leading Speaker s Bureaus. Relentlessly providing the Best of the Best in learning experiences, we source revolutionary international business gurus and thought leaders for public seminars, private workshops and keynotes. Our goal is simple: to help you reach yours. Tel: The HR Summit and Expo is the Middle East s largest show dedicated to HR professionals in the region. Running for more than a decade, the show has grown to become the ultimate platform to feature the latest innovation, strategies, insights and international best practices by the most influential and respected HR leaders and practitioners from around the globe. Visit for more information. The HR Observer is the region s first of its kind initiative aimed at becoming a platform for HR professionals to exchange insights freely both online and offline in efforts to help develop the profession in the Middle East. Visit to know more. 7
Ten Key Steps to Effective Succession Planning. By William J. Rothwell, Ph.D., SPHR
Ten Key Steps to Effective Succession Planning By William J. Rothwell, Ph.D., SPHR Rothwell & Associates, Inc. There are two forces at work today that are driving organizations to consider some form of
More informationThe Nuts and Bolts of Succession Planning:
The Nuts and Bolts of Succession Planning: A Dale Carnegie White Paper By William J. Rothwell, Ph.D., SPHR The Pennsylvania State University University Park, PA Most managers know that talented people
More informationIntroducing Talent Management
Introducing Talent Management A Dale Carnegie White Paper By William J. Rothwell, Ph.D., SPHR The Pennsylvania State University University Park, PA How many times have we heard it said that people are
More informationAgenda. Strategic Succession Planning: Building Your Bench Strength. The Numbers say. SP Defined* The Art of Choosing Positions
Agenda Strategic Succession Planning: Building Your Bench Strength The Business Case for Succession Planning The Wedding: Succession Planning meets Leadership Development Top 10 Ideas for Building Your
More informationSuccession Planning & Management
Succession Planning & Management ARL-ACRL Human Resources Symposium November 15, 2012 Washington, D.C. Pat Hawthorne Interim Chief Administrative Officer Emory University Libraries phawthorne@emory.edu
More informationSuccession Planning: Developing Your Bench Strength. Presented By: Michelle McCall, Managing Principal, IMG
Succession Planning: Developing Your Bench Strength Presented By: Michelle McCall, Managing Principal, IMG Agenda The Business Case for Succession Planning The Wedding: Succession Planning meets Leadership
More informationPSI Leadership Services
PSI Leadership Services Strategic Solutions for Your Leadership Needs Select, Promote, & Develop the Leadership Talent Needed to Drive the Growth of Your Business SOLUTION BENEFIT/OBJECTIVE TYPICAL PROJECTS
More informationWorkforce Planning Toolkit
Workforce Planning Toolkit A Guide To Developing Your Agency s Succession Plan 2007 NASPE SUCCESSION PLANNING IN A MERIT SYSTEM Introduction The nation s estimated 78 million baby boomers began turning
More informationWill regional talent management practices keep up with the global pace?
Will regional talent management practices keep up with the global pace? A STUDY BY It s through employees that the organisation learns fast to turn around challenges and unpredictability into opportunities
More informationBusiness Succession Planning
Business Succession Planning Dr. Younes Khataybeh President of Arab Trainers Union www.arabtrainers.org ! what is succession planning and how will it address these human resource i s s u e s?! How does
More informationCareer Management. Succession Planning. Dr. Oyewole O. Sarumi
Career Management & Succession Planning Dr. Oyewole O. Sarumi Scope of Discourse Introduction/Background Definitions of Terms: Career, Career Path, Career Planning, Career Management. The Career Development
More information2009 Talent Management Factbook
2009 Talent Management Factbook Executive Summary Karen O Leonard Principal Analyst May 2009 BERSIN & ASSOCIATES RESEARCH REPORT V.2.0 2009 Talent Management Factbook: Executive Summary i The Bersin &
More informationUnderstanding family dynamics and family conflicts
www.pwc.com/me Understanding family dynamics and family conflicts This article is written by Amin Nasser, Partner - Private Company Services Leader at PwC Middle East. Understanding family dynamics and
More information15 Principles of Project Management Success
15 Principles of Project Management Success Project management knowledge, tools and processes are not enough to make your project succeed. You need to get away from your desk and get your hands dirty.
More informationThe War for Talent Effective Recruitment & Retention
TOPRA Annual Veterinary Symposium The War for Talent Effective Recruitment & Retention A presentation by Paul Foster, Consultant, The RSA Group of Companies ENABLING AND PROMOTING EXCELLENCE IN THE HEALTHCARE
More informationControlling Leadership Talent Risk: An Enterprise Imperative. By Seymour Adler, Senior Vice President and Amy Mills, Vice President
Volume 1, Issue 1 November 2008 By Seymour Adler, Senior Vice President and Amy Mills, Vice President Leadership Shortage Imminent Grooming leaders is one of the most critical business needs in the modern
More informationLearning and Analytics: Business Briefing
Business Briefing SUCCESSFACTORS / Business Briefing : Business Briefing Why learning with analytics bridges the gaps in your workforce s capabilities, improves performance and delivers a quantifiable
More informationHarness the power of data to drive marketing ROI
Harness the power of data to drive marketing ROI I need to get better results from my marketing......and improve my return on investment. Are you directing spend where it ll have the greatest effect? MAKING
More informationTALENT MANAGEMENT AND SUCCESSION PLANNING
White Paper TALENT MANAGEMENT AND SUCCESSION PLANNING The CEO s and Chairman s role in talent management and succession planning is huge it should never be just a function of HR, because this is a top-down
More informationBUSINESS CONSULTING SERVICES Comprehensive practice management solutions for independent investment advisors
BUSINESS CONSULTING SERVICES Comprehensive practice management solutions for independent investment advisors Insights, tools and resources to help you Accelerate Your Growth, Scale Your Business and Elevate
More informationTHE EVOLUTION of Talent Management Consulting
Talent management consulting is the giving of professional, expert advice to executives who are put in charge of handling, directing, or managing those who have a capacity for achievement or success. THE
More informationTaking Care of Your Company s Future: 3 Best Practices for Succession Planning
Taking Care of Your Company s Future: 3 Best Practices for Succession Planning Copyright 2008 SuccessFactors, Inc. I. Introduction More successful businesses are embracing succession planning to deepen
More informationSuccessful Succession Planning
Successful Succession Planning Do you have the skill set needed in your team? Geraldine Buckland HR Consulting, People Management 10 th July 2014 Disclaimer The seminar is of a general nature and is not
More informationSUCCESSION DEVELOPMENT
SUCCESSION DEVELOPMENT Succession Development Article 1, section 2, U.S. Constitution: When vacancies happen in the representation from any state, the executive authority thereof shall issue writs of election
More informationSurvey report. January 2015. CIPD Market Research. Voice of the profession: Middle East
Survey report January 2015 CIPD Market Research Voice of the profession: Middle East WORK WORKFORCE WORKPLACE We re the CIPD the professional body for HR and people development. We are the voice of a worldwide
More informationPromotion, Transfer and Termination attachment one Developing and Implementing Succession Plans
Promotion, Transfer and Termination attachment one Developing and Implementing Succession Plans Contents WGEA Tool: Developing Succession Plans 3 Introduction 3 Developing and Implementing Succession Plans
More informationTalent Management & Succession Planning Masterclass
Talent Management & Succession Planning Masterclass The Capital 20 West Hotel, Johannesburg, South Africa 24 27 March 2015 WHAT YOU WILL ACHIEVE: Increase your working knowledge and your ability to manage
More informationState of Washington. Guide to Developing Succession Programs. Updated November 2008. Page 1 of 9
State of Washington Guide to Developing Succession Programs Updated November 2008 Page 1 of 9 Introduction The purpose of succession planning is to develop a pool of internal candidates for future vacancies.
More informationRESEARCH Recruiting Online
RESEARCH Recruiting Online A Guide for Decision Makers Introduction This guide is intended to provide employers with an overview of online recruitment and how it can be utilised to attract top talent effectively
More informationAttribute 1: COMMUNICATION
The positive are intended for use as a guide only and are not exhaustive. Not ALL will be applicable to ALL roles within a grade and in some cases may be appropriate to a Attribute 1: COMMUNICATION Level
More informationSUCCESSION PLANNING. Susan A. Henry May 2012
SUCCESSION PLANNING Susan A. Henry May 2012 Introductions Who we are What are your expectations for the day Naming of a Scribe for the Day Workshop Objectives To understand your role in succession planning.
More informationWHITE PAPER. The 7 Deadly Sins of. Dashboard Design
WHITE PAPER The 7 Deadly Sins of Dashboard Design Overview In the new world of business intelligence (BI), the front end of an executive management platform, or dashboard, is one of several critical elements
More informationSuccession Planning: What s Next?
www.pwc.com Succession Planning: What s Next? June 2015 This publication has been prepared for general guidance on matters of interest only, and does not constitute professional advice. You should not
More informationTouch Points Touch Points Step 1 Spend Areas Step 2 Creating and Developing a Sourcing Team Executive Sponsorship
Strategic Sourcing: A Step-By-Step Practical Model Robert J. Engel, Vice President-Project Services The Procurement Centre 713-623-0111 Ext. 224; bengel@tpc-usa.com 89 th Annual International Supply Management
More informationEffective Workforce Development Starts with a Talent Audit
Effective Workforce Development Starts with a Talent Audit By Stacey Harris, VP Research September, 2012 Introduction In a recent survey of CEO s, one in four felt they were unable to pursue a market opportunity
More informationCareer Management. Making It Work for Employees and Employers
Career Management Making It Work for Employees and Employers Stuck in neutral. That s how many employees around the world would describe their career. In fact, according to the 2014 Global Workforce Study,
More informationSuccession Planning and Career Development
Succession Planning and Career Development Succession Planning and Career Development All trademarks are the property of their respective owners. IAAP claims no ownership interest in the trademarks. Table
More informationA revolutionary tool for all those engaged in recruitment Copyright: The Center for Applied Neuroscience 2002
WELCOME TO PRISM SELECT ONLINE A revolutionary tool for all those engaged in recruitment Matching people to jobs is a critical driver of employee engagement. This is one area where HR professionals can
More informationSuccession Planning for Small Business Owners, Part 1:
Succession Planning for Small Business Owners, Part 1: Thinking Ahead With the Big Picture In Mind Dave Pullin Succession Planning for Small Business Owners, Part 1: Thinking Ahead With the Big Picture
More informationHR WSQ Qualifications. Certified HR Professional Programmes
Human Resource WSQ HR WSQ Qualifications WSQ ADVANCED CERTIFICATE IN HUMAN RESOURCES 4 core + 4 Elective Units CORE UNITS Analyse and present research information (Level 3) Ensure compliance with relevant
More informationSUCCESSION PLANNING AND MANAGEMENT GUIDE
SUCCESSION PLANNING AND MANAGEMENT GUIDE HR POLICY AND PLANNING DIVISION HUMAN RESOURCE BRANCH Public Service Secretariat April, 2008 Government of Newfoundland and Labrador P.O. Box 8700 St. John s Newfoundland
More informationHigh-Impact Succession Management
High-Impact Succession Management Executive Summary Kim Lamoureux Principal Analyst Michael Campbell Senior Research Analyst Center for Creative Leadership Roland Smith Senior Research Faculty Center for
More information3 rd GENERATION KNOWLEDGE MANAGEMENT and Beyond!
KNOWLEDGE MANAGEMENT TALKS: 3 rd GENERATION KNOWLEDGE MANAGEMENT and Beyond! Even given its short life span, Knowledge Management has clearly evolved through three distinct eras, and is already entering
More informationINDIVIDUAL DEVELOPMENT PLAN (IDP)
Office of Disaster Assistance (ODA) U.S. Small Business Administration INDIVIDUAL DEVELOPMENT PLAN (IDP) Instructions for use: Beginning in FY2010, this IDP form is REQUIRED for the following ODA employees:
More informationState of Washington Supervisors Guide to Developing Operational Workforce Plans. Updated December 2008
State of Washington Supervisors Guide to Developing Operational Workforce Plans Updated December 2008 Table of Contents Introduction... 3 What Is Workforce Planning?... 3 Workforce Planning Strategy Areas...
More informationBusiness Acumen: An Experiential Approach
1 Business Acumen: An Experiential Approach White paper Forward looking organizations are discovering that a high degree of business acumen among the management team is a powerful source of competitive
More informationOutsourcing. What is it and what are the options? LODESTAR
Outsourcing What is it and what are the options? LODESTAR Executive summary Since it first emerged as an option in the mid eighties, outsourcing has been one of the most hotly debated issues in IT. These
More informationTalent Management Essential Toolkit
Talent Management Essential Toolkit Talent Management Essential Toolkit This presentation has been prepared to to provide the reader with an initial overview of five talent management tools that can assist
More informationGood practice Public Service Communications Unit Communications Function Review 2009
Final text: 06/04/10 Good practice Public Service Unit Function Review 2009 Purpose The purpose of this paper is to outline recommendations on good practice communications unit models and guidelines for
More informationMobilizing Your Workforce
2015 Talent MobiliTY Research Report Mobilizing Your Workforce Understand, Develop and Deploy Talent for Success www.lhh.com 1 Table of Contents Executive Summary...3 Introduction...4 About Our Study...4
More informationwww.gradrecruit.com.au We Love Graduate & Social Recruitment www.gradrecruit.com.au
www.gradrecruit.com.au How can Gradrecruit help you? Gradrecruit can help your organisation build an engaging employer brand online. We do this by providing training, social media and online support to
More informationSuccession Management
Succession Management Design Build Attract When you plan for succession, you plan for success. Board members and executive leaders know the importance of succession management to long-term viability. They
More informationMove your CAD to the Cloud
Move your CAD to the Cloud You know that it would be smart to move your CAD files to a place where everyone can access them, from anywhere. The Cloud makes that possible for your company. Who wouldn t
More informationTalent Management Leadership in Professional Services Firms
Talent Management Leadership in Professional Services Firms Published by KENNEDY KENNEDY Consulting Research Consulting Research & Advisory & Advisory Sponsored by Table of Contents Introduction.... 3
More informationCONSULTING RESEARCH TRAINING VOLUME 2 - ISSUE 11. Three Hot Trends in Recruiting and Retaining Sales Talent
CONSULTING RESEARCH TRAINING VOLUME 2 - ISSUE 11 Three Hot Trends in Recruiting and Retaining Sales Talent The Miller Heiman Sales Performance Journal, Volume 2, Issue 11 Copyright 2007 by Miller Heiman,
More informationSuccession Planning Done Right
Succession Planning Done Right A Best Practice Guide for Organizations and Candidates by George Klemp Most companies have some form of succession planning in place, although few of them do it particularly
More informationSuccessful Succession Planning. part of our We think series
Successful Succession Planning part of our We think series Contents A definition of Succession Planning 3 The importance of Succession Planning within the Talent Management Strategy 3 Succession Planning
More informationWE BELIEVE IN LEARNING BY DOING
EXECUTIVE EDUCATION PROGRAMS IN ASIA 2015 OPEN-ENROLLMENT AND CUSTOMIZED SOLUTIONS WE BELIEVE IN LEARNING BY DOING LEADERSHIP DEVELOPMENT SENIOR EXECUTIVE PROGRAM IN ASIA: THE VIEW FROM THE C-SUITE Sept
More informationHOW TO PREPARE FOR THE SENIOR EXECUTIVE SERVICE
HOW TO PREPARE FOR THE SENIOR EXECUTIVE SERVICE A DEPARTMENT OF THE NAVY HANDBOOK Published in 2012 Deputy Assistant Secretary of the Navy (Civilian Human Resources) and the Executive Diversity Advisory
More informationProject Management Issues in the Finance Transformation Arena
Project Management Issues in the Finance Transformation Arena Projects, and the ability to deliver them on time and on budget, not only represent an ongoing challenge for any organization, but also require
More informationConsumer Awareness Guide. Using Recruitment Agencies
Consumer Awareness Guide Using Recruitment Agencies Prepared By Ian M Campbell Avenue Scotland Introduction At Avenue Scotland, we take great pride in the honest, professional service we provide. We have
More informationLeading Experts in Employment Law, Industrial Relations and best practice Human Resource Management in Ireland
Leading Experts in Employment Law, Industrial Relations and best practice Human Resource Management in Ireland Who We Are Established in 2003, we are one of Ireland s best-known and respected providers
More informationState of Louisiana s Workforce Planning Model Right People, Right Skills, Right Jobs, Right Time
State of Louisiana s Workforce Planning Model Right People, Right Skills, Right Jobs, Right Time Table of Contents Introduction 2 What is Workforce Planning?...3 Why is Workforce Planning Important?.....3
More informationCareer Development and Succession Planning. Changing Landscape of HR 2012 Conference
Career Development and Succession Planning Changing Landscape of HR 2012 Conference Overview Career Development Program Succession Planning Process Benefits Reduced organizational risk. Increased productivity.
More informationContinuing the Possibilities: Succession Planning for Library Leadership. pmsinger@singergrp.com www.singergrp.com
Continuing the Possibilities: Succession Planning for Library Leadership Paula M. Singer, PhD pmsinger@singergrp.com www.singergrp.com The Singer Group, Inc. } Succession Planning: What & Why? } Business
More information34 Talent Management. Key concepts and terms. Learning outcomes. Talent management Talent relationship management. Talent pool War for talent
579 34 Talent Management Key concepts and terms Talent management Talent relationship management Talent pool War for talent Learning outcomes On completing this chapter you should be able to define these
More informationHuman Relations Sherry Peters - Director, Human Relations Specialist Professional Phase 2 (SP2), ASPA Bargaining Unit
JOB TITLE NAME UNIT REPORTS TO JOB FAMILY Organizational Development Specialist Vacant Human Relations Sherry Peters - Director, Human Relations Specialist Professional Phase 2 (SP2), ASPA Bargaining Unit
More informationHow To Understand The Benefits Of Shared Services In The Gulf Coast Region
Evolution of Shared Services A Gulf Cooperation Council Regional Perspective Introduction Around the globe, shared services has become the dominant operating model for business support services, with more
More informationToday, you will learn. Managing Succession: Principles, Guidelines and Challenges of Growing Talent as if Your Business Depended on It
Managing : Principles, Guidelines and Challenges of Growing Talent as if Your Business Depended on It Jeffrey M. Cohn, Bench Strength Advisors Today, you will learn The evolution of succession management
More informationDeveloping Market-Relevant Curricula and Credentials: Employer Engagement for Community Colleges in Partnerships
For more information please contact: Holly Parker VP, Economic Opportunity hparker@skilledwork.org 734.769.2900 x219 Developing Market-Relevant Curricula and Credentials: Employer Engagement for Community
More informationLeadership Development Catalogue
The TrainingFolks Approach The importance of superior management, leadership and interpersonal skills are critical to both individual and organizational success. It is also critical to apply these skills
More informationTALENT MANAGEMENT AND PREDICTIVE ANALYTICS
TALENT MANAGEMENT AND PREDICTIVE ANALYTICS The business of Talent Management (i.e. human capital management) can be variously described. In The Talent Management Handbook (2004, McGraw-Hill, Berger & Berger),
More informationInformation Technology Integration Putting IT to work in driving deal success
February 2013 A publication from PwC's Deals M&A Integration practice Information Technology Integration Putting IT to work in driving deal success At a glance Research consistently shows that integrating
More informationMASTERING THE EMR SELECTION PROCESS: Steps to Successful Electronic Medical Record Adoption
A Sage Growth Partners Industry Report, 2012 WHITE PAPER MASTERING THE EMR SELECTION PROCESS: Steps to Successful Electronic Medical Record Adoption SPONSORED BY SAGE GROWTH PARTNERS MASTERING THE EMR
More informationCareer Development Policy
1 Career Development Policy POLICY RECORD DETAILS DATE AGREED: 24th September 2010 VERSION No. POLICY OWNER: ORGANISATION DEVELOPMENT MANAGER JOB TITLE Dept / Directorate HUMAN RESOURCES CONTRIBUTORS:
More informationSTAFF REPORT ACTION REQUIRED
Insert TTC logo here STAFF REPORT ACTION REQUIRED Succession Planning Date: June 20, 2016 To: From: TTC Human Resources & Labour Relations Committee Chief Executive Officer Summary Further to the Human
More information10 Tips to Education Assistance Program Excellence
10 Tips to Education Assistance Program Excellence White Paper by Heidi Milberg Director of Business Development General Physics Corporation www.gpworldwide.com General Physics Corporation 2011 As with
More informationEVOLVING PERFORMANCE MANAGEMENT BECAUSE THE WORK YOU DO MATTERS.
EVOLVING PERFORMANCE MANAGEMENT BECAUSE THE WORK YOU DO MATTERS. THE POWER OF PARTNERSHIP. GROWING OUR BUSINESS AND OURSELVES. To fuel our continued growth for today and tomorrow, we re evolving our idea
More informationHow Insurance Companies Can Beat the Talent Crisis
Financial Services How Insurance Companies Can Beat the Talent Crisis Staying competitive through integrated talent management How Insurance Companies Can Beat the Talent Crisis Staying competitive through
More informationTHAILAND. Despite major political unrest in 2014, the labour market in Thailand remained buoyant.
THAILAND Despite major political unrest in 2014, the labour market in Thailand remained buoyant. The national currency stabilised, unemployment stayed below 1%, and the general outlook for the Thai economy
More informationOnline HR tools vs. Your Strategic Goals
Online HR tools vs. Your Strategic Goals Human Strategy making Technology Work Harder Translating strategy into online efforts means not just considering the short term benefits of quick and cost effective
More informationBest Practices White Paper
Best Practices White Paper More Effective Succession Planning Written By: Greg Strange Director of Product Development HRsmart This document is the exclusive property of HRsmart and may not be reproduced,
More informationRecruitment Process Outsourcing Methodology Statement
Recruitment Process Outsourcing Methodology Statement Contents An Overview... 3 Steps To Success The Components of an Outsourced Recruitment Process... 4 Why Use RPO?... 6 Why Consult Group?... 8 About
More informationGLOBAL TREND REPORT MARKETING 2015 OUTLOOK
GLOBAL TREND REPORT MARKETING 015 2015 OUTLOOK A HIGHLY POSITIVE OUTLOOK FOR MARKETING PROFESSIONALS The Marketing discipline has been evolving rapidly over the past few years. The emphasis on digital
More informationHuman Resources People Strategy, 2014 to 2019 1. Human Resources People Strategy 2014 to 2019
Human Resources People Strategy, 2014 to 2019 1 Human Resources People Strategy 2014 to 2019 2 Human Resources People Strategy, 2014 to 2019 Human Resources People Strategy, 2014 to 2019 Deliver academic
More informationSuccession planning: What is the cost of doing it poorly or not at all?
Energy insights At a glance There are substantial benefits to be gained by identifying talented employees including those deep in the organization with specialized skills and coordinating their training
More informationRandstad MENA Salary Survey 2016
The Randstad MENA Salary Survey 2016 Based on salaries throughout the Middle East and North Africa With the oil prices at their lowest point since 2009, the Middle East is having to find strategic ways
More informationMilitary Recruiting Consulting & Training Services Proposal
In Partnership with Military Recruiting Consulting & Training Services Proposal Prepared For: March 9, 2015 Our Understanding of Your Needs XYZ is a rapidly growing organization with... An evolving military
More informationIntegrated Learning and Performance
Integrated Learning and Performance EXECUTIVE SUMMARY In today s Age of Talent, Enterprise Learning and Talent Management have become key factors in organizations strategic competitiveness. The tight labor
More informationThe six digital imperatives. Moving your organisation towards Digital Excellence (and how we can help)
The six digital imperatives Moving your organisation towards Digital Excellence (and how we can help) Digital Excellence: a good place to aim for. Digital used to be just another channel to market. Now
More informationIT TALENT MANAGEMENT FOR MID-MARKET COMPANIES
IT TALENT MANAGEMENT FOR MID-MARKET COMPANIES FOR IT DEPARTMENTS, CONNECTING WITH TOP TALENT IS CRITICAL In the rapidly evolving world of business, hiring and maintaining a competent IT department is essential
More informationMaximise your Talent Options
Maximise your Talent Options A specialist division of Recruitment Your business support HR Consulting and professional HR Products recruitment Workplace specialists Relations Apprenticeships Part of something
More informationBUSINESS SCORECARDS. Annual Business Scorecard Survey - 2012
BUSINESS SCORECARDS Annual Business Scorecard Survey - 2012 January 2013 Table of Contents Table of Contents... 1 Executive Summary... 2 Introduction... 3 Demographics... 4 Question 1: How big is your
More informationThe relatively recent combination of
Best practice talent management Bob Little offers a template for successful, systematic implementation The relatively recent combination of major economic, demographic, social and business trends have
More informationState of Washington. Guide to Developing Strategic Workforce Plans. Updated December 2008
State of Washington Guide to Developing Strategic Workforce Plans Updated December 2008 Table of Contents Introduction... 3 What Is Workforce Planning?... 3 Workforce Planning Strategy Areas... 4 Strategic
More informationAB Volvo, 405 08 Göteborg, Sweden. Ref No 953810003, August 2009. The Volvo Way
AB Volvo, 405 08 Göteborg, Sweden Ref No 953810003, August 2009 The Volvo Way index Preface Our mission Customers first Customer focus Clear objectives Quality, safety, environmental care Continuous improvements
More informationEffectively Managing Change in Your IT Modernization Effort
Leveraging People, Processes, and Technology Effectively Managing Change in Your IT Modernization Effort A White Paper 7500 Old Georgetown Road, 11th Floor Bethesda, MD 20814-6198 Tel: 240-482-2100 Fax:
More informationBusiness Architecture: a Key to Leading the Development of Business Capabilities
Business Architecture: a Key to Leading the Development of Business Capabilities Brent Sabean Abstract: Relatively few enterprises consider themselves to be agile, i.e., able to adapt what they do and
More informationSAGE GROWTH PARTNERS WHITE PAPER
SAGE GROWTH PARTNERS WHITE PAPER SEPTEMBER, 2011 MASTERING THE EMR SELECTION PROCESS: Impetus to Adopt Electronic Medical Records The promise of a digitized clinical environment, driven by the adoption
More informationDIPLOMA OF MANAGEMENT BSB51107 or DIPLOMA OF HUMAN RESOURCES MANAGEMENT-BSB50615. Study Support materials for
DIPLOMA OF MANAGEMENT BSB51107 or DIPLOMA OF HUMAN RESOURCES MANAGEMENT-BSB50615 Study Support materials for Develop and Manage Performance Management Processes - BSBHRM512 STUDENT HANDOUT Elements and
More information