Healthcare Provider Directories. Eric Heflin, CTO/CIO Healtheway & CTO HIETexas

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1 Healthcare Directories Eric Heflin, CTO/CIO Healtheway & CTO HIETexas 1

2 HPD Introduction Business Context Problem statement Definition Selected Use Cases Scope Value Technical Implementation Actors Options Attributes Security Standards Used References 2

3 Problem Statement HPD Problem Statement: The industry needs a standardsbased method to support queries against, and management of, healthcare provider information that may be publicly shared in a directory structure. This slide is the Author s opinions only HPD Will Likely: Be selected by the Direct Project (secure ) as the means of identifying providers to exchange with Be specified in MU3 Be used by the ehealth Exchange to identify Participants Be used by Carequality to list conforming networks and/or organizations Be used by states, including the Author s home state of Texas, as a single, authoritative, federated, statewide directory 3

4 HPD Definition HPD supports queries against, and management of, healthcare provider information that may be publicly shared in a directory structure. HPD directory structure is a listing of the following two categories of healthcare providers that are classified by provider type, specialties, credentials, demographics and service locations. Individual : A person who provides healthcare services, such as a physician, nurse, or pharmacist. Organizational : Organization that provides or supports healthcare services, such as a hospital, Healthcare Information Exchange (HIE), Managed Care, Integrated Delivery Network (IDN), and Association. 4

5 HPD Selected Use Cases Yellow pages lookup Query providers and their associations for Social Services Disability Determination Emergency Responders Identification in planning for an emergency event Authorization and lookup during an emergency event Forwarding of Referral Documents to a Specialist Certificate Retrieval Language Retrieval Federated directories 5

6 HPD Scope Designed to maintain a structured list of attributes for both organizations (such as clinics) and people (such as physicians) Allows extensibility Largely semantically interoperable Leverages ISO standard (21091) Designed to enable cross organizational directory access 6

7 HPD Value Single Authoritative Knowledge Base Reduce duplicate and unconnected information databases Single place to update Name Changes New Phone Number Additional Addresses Enhance Workflow and Communications Providing information necessary to make connections Phone Number Address Postal Address 7

8 HPD Value Enhance User Interactions Provide user friendly identities and lists List of members Displayable name of a user Initials query Contributes to Identity Management Additional methods of identity cross verification Name, address, phone number, Cross reference with Enterprise User Authentication identity X.509 Certificates 8

9 HPD Actor Diagram Information Source Information Feed [ITI-59] Information Directory Information Query [ITI-58] Information Consumer 9

10 HPD Actors Three Actors Information Directory Information Consumer Information Source Two Transactions Information Query [ITI-58] Information Feed [ITI-59] Two Options Information Feed [ITI-59] Federation [ITI-58] data elements 10

11 HPD Options Actor Options Vol. & Section Information Directory Information Feed Federation ITI TF-1: ITI TF-1: Information Source No options defined -- Information Consumer Federation ITI TF-1: Information Feed Option When the Information Feed Option is declared the Information Directory shall support the Information Feed [ITI-59] transaction 11

12 HPD Relationships s without relationships Organizational Various member of relationship possibilities Individual Organizational Individual Organizational Organizational Individual 12

13 HPD Process Flow Information Source Information Directory Information Consumer Information Feed Request Information Feed Acknowledgement Information Query Request Information Query Response 13

14 HPD Organizational has (1..N) Group has (0..N) has (0..N) Organizational Owns (0..N) Relationship Group Identifier Credential Specialty has (0..N) Is a member of (0..N) Is composed of (0..N) Is a member of (1..N) Is a member of (0..N) Individual Is located at (0..N) Addresses Sub-Organizational provider (e.g. Department) 14

15 HPD Individual has (0..N) has (0..N) has (0..N) Individual has (1..N) Is a member of (0..N) Name Identifier Relationship Group Owns (0..N) Organizational Credential Is located at (0..N) Specialty Addresses 15

16 HPD Security and Privacy Security and privacy for HPD is established via other mechanisms ATNA for node authentication and secure logging EUA to authenticate users XUA for access control PWP for system users identification IT best practices LDAP authentication for attribute protection Regional-specific legal, regulatory, policy, privacy, and security analysis is suggested See the HPD profile for an analysis X.509 keys can be stored in HPD or PWP directories 16

17 NEW! Federation Option 1 5 Information Consumer e.g. Health IT system (EHR) 2a 2b 4 3d Information Directory A (Acting as an aggregator) Information Directory B Information Consumer 2c 3a 3b 3c Information Directory 1 Information Directory 2 Information Directory 3 17 For Internal Use

18 HPD Standards Used LDAP DSML ISO/TS

19 For More Information For more information on HPD, please see: IHE Technical Framework ISO TS 21091:2005 Requires purchase 19

20 Thank you! Eric Heflin, Healtheway CTO/CIO Texas Health Services Authority, CTO 20

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