State of California Statewide Technology Procurement Division. SOW Catalog B Audio Conferencing Service and Features

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1 Port Speeds CALNET 3 Subcategory 1.2 Table of Contents Port and Access Bundled Speeds Port, Access and Router Bundled Speeds Port, Access and Router Bundled On-Net Speeds Port, Access and Router Bundled Off-Net Speeds Port, Access and Router Bundled Ethernet On-Net Speeds Port, Access and Router Bundled Ethernet Off-Net Speeds Converged VoIP Handset Service Packages Converged VoIP Service Features Converged VoIP Off-Net Toll-Free Converged VoIP Off-Net Calling VoIP Voice Mail Services and Features Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page i

2 Audio Conferencing Service and Features SIP Calling Plans SIP Trunk Off-Net Calling Extended Demarcation Wiring Services Services Related Hourly Support Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page ii

3 Port Speeds Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Integra's service is a Layer 3 multipoint-to-multipoint virtual private LAN across an enabled backbone. The backbone allows for a diverse range of applications (such as voice, video, ERP, and data applications) to be transported over the same platform. Most importantly, it allows those applications to be prioritized by importance. Quality of service packet labeling allows for application-specific priority queueing of traffic. For example, voice traffic (assuming it is an application on the data network) is recognized by the network devices and receives priority handling over lower priority traffic, such as web browsing. Integra's port-only service does not include the "last mile" of local access (connectivity between Integra's network and customer's demarcation point). ports are delivered at Integra's network points-of-presence (POPs) or mutually agreed upon network meet points. Port transport speeds ranging from 128 Kbps to 1 Gpbs (Ethernet port) are available. Geographic Availability: All Incumbent Local Exchange Carrier (ILEC) territories open to competition as defined by the California Public Utilities Commission (CPUC) where facilities are available either through Integra's owned facilities or through resale of ILEC facilities Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Non- Monthly Contractor s Restrictions, Charge per Delegation Feature Recurring Recurring Unit of Feature Name Product Limitations and change per Needed Description Charge per Charge/item per measure Identifier Additional item (Yes/No) item unit Information Line item # DS1 Port rate of 128 Kbps DS1 Port rate of 384 Kbps DS1 Port rate of 512 Kbps Required or Discretionary $ $ Port $ Yes Required $ $ Port $ Yes Required $ $ Port $ Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 1 of 86

4 Port Speeds DS1 Port 4 rate of 768 Kbps DS1 Port 5 rate of DS1 Port 6 rate of NxDS1 Port 7 rate of NxDS1 Port 8 rate of NxDS1 Port 9 rate of NxDS1 Port 10 rate of $ $ Port $ Yes Required $ $ Port $ Yes Required $ $ Port $ Yes Required $ $ Port $ Yes Required $ $ Port $ Yes Required $ $ Port $ Yes Required $ $ Port $ Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 2 of 86

5 Port Speeds NxDS1 Port 11 rate of DS3 Port 12 rate of 10 NxDS1 Port 13 rate of DS3 Port 14 rate of 20 DS3 Port 15 rate of 45 OC3 Port 16 rate of 155 OC12 Port 17 rate of $ $ Port $ Yes Required $ $ Port $ Yes Required $ $1, Port $ Yes Required $ $ Port $ Yes Required $ $1, Port $ Yes Required $ $2, Port $ Yes Required $ $3, Port $ Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 3 of 86

6 Port Speeds Ethernet Port 18 rate of 1 Ethernet Port 19 rate of 2 Ethernet Port 20 rate of 3 Ethernet Port 21 rate of 4 Ethernet Port 22 rate of 5 Ethernet Port 23 rate of 6 Ethernet Port 24 rate of 7 Ethernet Port 25 rate of $ $18.45 Port $ Yes Required $ $36.90 Port $ Yes Required $ $41.51 Port $ Yes Required $ $55.35 Port $ Yes Required $ $69.19 Port $ Yes Required $ $73.80 Port $ Yes Required $ $78.41 Port $ Yes Required $ $83.03 Port $ Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 4 of 86

7 Port Speeds Ethernet Port 26 rate of 9 Ethernet Port 27 rate of 10 Ethernet Port 28 rate of 20 Ethernet Port 29 rate of 30 Ethernet Port 30 rate of 40 Ethernet Port 31 rate of 50 Ethernet Port 32 rate of $ $87.64 Port $ Yes Required $ $92.25 Port $ Yes Required $ $ Port $ Yes Required $ $ Port $ Yes Required $ $ Port $ Yes Required $ $ Port $ Yes Required $ $ Port $ Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 5 of 86

8 Port Speeds Ethernet Port 33 rate of 70 Ethernet Port 34 rate of 80 Ethernet Port 35 rate of 90 Ethernet Port 36 rate of 100 Ethernet Port 37 rate of 200 Ethernet Port 38 rate of 300 Ethernet Port 39 rate of $ $ Port $ Yes Required $ $ Port $ Yes Required $ $ Port $ Yes Required $ $ Port $ Yes Required $ $ Port $ Yes Required $ $1, Port $ Yes Required $ $1, Port $ Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 6 of 86

9 Port Speeds Ethernet Port 40 rate of 500 Ethernet Port 41 rate of 600 Ethernet Port 42 rate of 700 Ethernet Port 43 rate of 900 Ethernet Port 44 rate of 1 Gbps $ $1, Port $ Yes Required $ $1, Port $ Yes Required $ $1, Port $ Yes Required $ $1, Port $ Yes Required $ $2, Port $ Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 7 of 86

10 Port and Access Bundled Speeds Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Integra's service is a Layer 3 multipoint-to-multipoint virtual private LAN across an enabled backbone. The backbone allows for a diverse range of applications (such as voice, video, ERP, and data applications) to be transported over the same platform. Most importantly, it allows those applications to be prioritized by importance. Quality of service packet labeling allows for application-specific priority queueing of traffic. For example, voice traffic (assuming it is an application on the data network) is recognized by the network devices and receives priority handling over lower priority traffic, such as web browsing. port and access bundled transport service includes an the "last mile" of local access (connectivity between Integra's network and customer's demarcation point), and an Integra provided network interface device (NID). speeds ranging from 128 Kbps to 45 (DS3) are available. Geographic Availability: All Incumbent Local Exchange Carrier (ILEC) territories open to competition as defined by the California Public Utilities Commission (CPUC) where facilities are available either through Integra's owned facilities or through resale of ILEC facilities Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Non- Monthly Charge Contractor s Restrictions, Delegation Feature Recurring Recurring Unit of per Product Feature Description Limitations Needed Name Charge per Charge/item measure change Identifier and Additional (Yes/No) item per unit per item Information Line item # 1 2 DS1 Port and Access rate of 128 Kbps DS1 Port and Access rate of 256 Kbps Required or Discretionary $ $ Circuit $ Yes Required $ $ Circuit $ Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 8 of 86

11 Port and Access Bundled Speeds DS1 Port and 3 Access $ $ Circuit $ Yes Required rate of 384 Kbps DS1 Port and Access $ $ Circuit Yes Required $ rate of 512 Kbps DS1 Port and 5 Access $ $ Circuit $ Yes Required rate of 768 Kbps 6 DS1 Port and Access $ $ Circuit $ Yes Required rate of DS1 Port and Access $ $ Circuit $ Yes Required rate of NxDS1 Port and Access rate of $ $ Circuit $ Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 9 of 86

12 Port and Access Bundled Speeds NxDS1 Port 9 and Access $ $ Circuit $ Yes Required rate of NxDS1 Port and Access $ $1, Circuit $ Yes Required rate of NxDS1 Port and Access $ $1, Circuit $ Yes Required rate of NxDS1 Port and Access $ $1, Circuit $ Yes Required rate of DS3 Port and Access $ $2, Circuit $ Yes Required rate of NxDS1 Port and Access rate of $ $2, Circuit $ Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 10 of 86

13 Port and Access Bundled Speeds DS3 Port and 15 Access $ $2, Circuit $ Yes Required rate of DS3 Port and Access $ $3, Circuit $ Yes Required rate of DS3 Port and Access $ $3, Circuit $ Yes Required rate of DS3 Port and Access $ $3, Circuit $ Yes Required rate of DS3 Port and Access rate of $ $3, Circuit $ Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 11 of 86

14 Port, Access and Router Bundled Speeds Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Integra's services is a Layer 3 multipoint-to-multipoint virtual private LAN across an enabled backbone. The backbone allows for a diverse range of applications (such as voice, video, ERP, and data applications) to be transported over the same platform. Most importantly, it allows those applications to be prioritized by importance. Quality of service packet labeling allows for application-specific priority queueing of traffic. For example, voice traffic (assuming it is an application on the data network) is recognized by the network devices and receives priority handling over lower priority traffic, such as web browsing. access, and bundled transport service includes an the "last mile" of local access (connectivity between Integra's network and customer's demarcation point), an Integra provided network interface device (NID), and an Integra provided "." speeds ranging from 128 Kbps to 45 (DS3) are available. Geographic Availability: All Incumbent Local Exchange Carrier (ILEC) territories open to competition as defined by the California Public Utilities Commission (CPUC) where facilities are available either through Integra's owned facilities or through resale of ILEC facilities Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Restrictions, Monthly Contractor s Non-Recurring Charge per Delegation Feature Limitations Recurring Unit of Product Feature Description Charge per change per Needed Name and Charge/item measure Identifier item item (Yes/No) Additional per unit Information Line item # 1 2 DS1 port, bundled rate of 128 Kbps DS1 port, bundled rate of 384 Kbps Required or Discretionary $1, $ Circuit $1, Yes Required $1, $ Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 12 of 86

15 Port, Access and Router Bundled Speeds DS1 port, 3 bundled $1, $ Circuit $1, Yes Required rate of 512 Kbps 4 DS1 port, bundled $1, $ Circuit $1, Yes Required rate of 768 Kbps 5 DS1 port, bundled $1, $ Circuit $1, Yes Required rate of DS1 port, bundled rate of $1, $ Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 13 of 86

16 Port, Access and Router Bundled Speeds NxDS1 port, 7 bundled $1, $ Circuit $1, Yes Required rate of NxDS1 port, bundled $1, $ Circuit $1, Yes Required rate of NxDS1 port, bundled $1, $1, Circuit $1, Yes Required rate of NxDS1 port, bundled rate of $1, $1, Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 14 of 86

17 Port, Access and Router Bundled Speeds NxDS1 port, 11 bundled $1, $1, Circuit $1, Yes Required rate of NxDS1 port, bundled $1, $1, Circuit $1, Yes Required rate of NxDS1 port, bundled $1, $1, Circuit $1, Yes Required rate of DS3 port, bundled rate of $1, $3, Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 15 of 86

18 Port, Access and Router Bundled Speeds DS3 port, 15 bundled $1, $3, Circuit $1, Yes Required rate of DS3 port, bundled $1, $3, Circuit $1, Yes Required rate of DS3 port, bundled $1, $3, Circuit $1, Yes Required rate of DS3 port, bundled rate of $1, $3, Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 16 of 86

19 Port, Access and Router Bundled Speeds DS3 port, 19 bundled $1, $3, Circuit $1, Yes Required rate of DS3 port, bundled rate of $1, $3, Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 17 of 86

20 Port, Access and Router Bundled On-Net Speeds Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Integra's services is a Layer 3 multipoint-to-multipoint virtual private LAN across an enabled backbone. The backbone allows for a diverse range of applications (such as voice, video, ERP and data applications) to be transported over the same platform. Most importantly, it allows those applications to be prioritized by importance. Quality of service packet labeling allows for application-specific priority queueing of traffic. For example, voice traffic (assuming it is an application on the data network) is recognized by the network devices and receives priority handling over lower priority traffic, such as web browsing. speeds ranging from 155 (OC3) to 10 Gbps (OC192) are available. access, and bundled on-net transport service includes the direct fiber connectivity to customer's demarcation point, an Integra provided network interface device (NID), and an Integra provided "." Geographic Availability: All Incumbent Local Exchange Carrier (ILEC) territories open to competition as defined by the California Public Utilities Commission (CPUC) where facilities are available either through Integra's owned facilities or through resale of ILEC facilities Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Restrictions, Monthly Contractor s Non-Recurring Charge per Delegation Feature Limitations Recurring Unit of Product Feature Description Charge per change per Needed Name and Charge/item measure Identifier item item (Yes/No) Additional per unit Information Line item # 1 2 on-net rate of 155 (OC3) on-net rate of 625 (OC12) Required or Discretionary $1, $1, Circuit $1, Yes Required $1, $2, Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 18 of 86

21 Port, Access and Router Bundled On-Net Speeds on-net $1, $3, Circuit $1, Yes Required rate of 2.5 Gbps (OC48) 4 on-net rate of 10 Gbps (OC192) $1, $7, Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 19 of 86

22 Port, Access and Router Bundled Off-Net Speeds Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Integra's service is a Layer 3 multipoint-to-multipoint virtual private LAN across an enabled backbone. The backbone allows for a diverse range of applications (such as voice, video, ERP, and data applications) to be transported over the same platform. Most importantly, it allows those applications to be prioritized by importance. Quality of service packet labeling allows for application-specific priority queueing of traffic. For example, voice traffic (assuming it is an application on the data network) is recognized by the network devices and receives priority handling over lower priority traffic, such as web browsing. access, and bundled transport service includes an "third party provider" connectivity to customer's demarcation point, an Integra provided network interface device (NID), and an Integra provided "." speeds ranging from 155 (OC3) to 10 Gbps (OC192) are available. Geographic Availability: All Incumbent Local Exchange Carrier (ILEC) territories open to competition as defined by the California Public Utilities Commission (CPUC) where facilities are available either through Integra's owned facilities or through resale of ILEC facilities Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Non- Monthly Charge Contractor s Restrictions, Delegation Recurring Recurring Unit of per Feature Name Product Feature Description Limitations and Needed Charge Charge/item measure change Identifier Additional (Yes/No) per item per unit per item Information Line item # 1 2 rate of 155 (OC3) rate of 625 (OC12 Required or Discretionary ICB ICB Circuit ICB Yes Required ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 20 of 86

23 Port, Access and Router Bundled Off-Net Speeds ICB ICB Circuit ICB Yes Required rate of 2.5 Gbps (OC48) 4 rate of 10 Gbps (OC192) ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 21 of 86

24 Port, Access and Router Bundled Ethernet On-Net Speeds Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Integra's service is a Layer 3 multipoint-to-multipoint virtual private LAN across an enabled backbone. The backbone allows for a diverse range of applications (such as voice, video, ERP, and data applications) to be transported over the same platform. Most importantly, it allows those applications to be prioritized by importance. Quality of service packet labeling allows for application-specific priority queueing of traffic. For example, voice traffic (assuming it is an application on the data network) is recognized by the network devices and receives priority handling over lower priority traffic, such as web browsing. access, and bundled Ethernet transport service includes the Ethernet connectivity to customer's demarcation point, an Integra provided network interface device (NID), and an Integra provided "." speeds ranging from 1 to 10 Gbps are available. Geographic Availability: All Incumbent Local Exchange Carrier (ILEC) territories open to competition as defined by the California Public Utilities Commission (CPUC) where facilities are available either through Integra's owned facilities or through resale of ILEC facilities Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Restrictions, Monthly Contractor s Non-Recurring Charge per Delegation Feature Limitations Recurring Unit of Product Feature Description Charge per change per Needed Name and Charge/item measure Identifier item item (Yes/No) Additional per unit Information Line item # 1 2 Ethernet onnet rate of one (1) Ethernet onnet rate of two (2) Required or Discretionary $ $ Circuit $ Yes Required $ $ Circuit $ Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 22 of 86

25 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 3 net $ $ Circuit $ Yes Required rate of three (3) 4 Ethernet onnet $ $ Circuit $ Yes Required rate of four (4) 5 Ethernet onnet $ $ Circuit $ Yes Required rate of five (5) 6 Ethernet onnet rate of six (6) $ $ Circuit $ Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 23 of 86

26 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 7 net $ $ Circuit $ Yes Required rate of seven (7) 8 Ethernet onnet $ $ Circuit $ Yes Required rate of eight (8) 9 Ethernet onnet $ $ Circuit $ Yes Required rate of nine (9) 10 Ethernet onnet rate of $ $ Circuit $ Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 24 of 86

27 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 11 net $1, $ Circuit $1, Yes Required rate of Ethernet onnet $1, $ Circuit $1, Yes Required rate of Ethernet onnet $1, $ Circuit $1, Yes Required rate of Ethernet onnet rate of $1, $ Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 25 of 86

28 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 15 net $1, $ Circuit $1, Yes Required rate of Ethernet onnet $1, $ Circuit $1, Yes Required rate of Ethernet onnet $1, $1, Circuit $1, Yes Required rate of Ethernet onnet rate of $1, $1, Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 26 of 86

29 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 19 net $1, $1, Circuit $1, Yes Required rate of Ethernet onnet $1, $1, Circuit $1, Yes Required rate of Ethernet onnet $1, $1, Circuit $1, Yes Required rate of Ethernet onnet rate of $1, $1, Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 27 of 86

30 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 23 net $1, $1, Circuit $1, Yes Required rate of Ethernet onnet $1, $1, Circuit $1, Yes Required rate of Ethernet onnet $1, $1, Circuit $1, Yes Required rate of Ethernet onnet rate of $1, $1, Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 28 of 86

31 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 27 net $1, $1, Circuit $1, Yes Required rate of Ethernet onnet $1, $1, Circuit $1, Yes Required rate of Ethernet onnet $1, $2, Circuit $1, Yes Required rate of Ethernet onnet rate of $1, $2, Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 29 of 86

32 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 31 net $1, $2, Circuit $1, Yes Required rate of one 1 Gbps 32 Ethernet onnet $1, $2, Circuit $1, Yes Required rate of one 2 Gbps 33 Ethernet onnet $1, $3, Circuit $1, Yes Required rate of one 2.5 Gbps 34 Ethernet onnet rate of one 3 Gbps $1, $3, Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 30 of 86

33 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 35 net $1, $3, Circuit $1, Yes Required rate of one 3.5 Gbps 36 Ethernet onnet $1, $3, Circuit $1, Yes Required rate of one 4 Gbps 37 Ethernet onnet $1, $4, Circuit $1, Yes Required rate of one 4.5 Gbps 38 Ethernet onnet rate of one 5 Gbps $1, $4, Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 31 of 86

34 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 39 net $1, $4, Circuit $1, Yes Required rate of one 5.5 Gbps 40 Ethernet onnet $1, $4, Circuit $1, Yes Required rate of one 6 Gbps 41 Ethernet onnet $1, $4, Circuit $1, Yes Required rate of one 6.5 Gbps 42 Ethernet onnet rate of one 7 Gbps $1, $5, Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 32 of 86

35 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 43 net $1, $5, Circuit $1, Yes Required rate of one 7.5 Gbps 44 Ethernet onnet $1, $5, Circuit $1, Yes Required rate of one 8 Gbps 45 Ethernet onnet $1, $5, Circuit $1, Yes Required rate of one 8.5 Gbps 46 Ethernet onnet rate of one 9 Gbps $1, $6, Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 33 of 86

36 Port, Access and Router Bundled Ethernet On-Net Speeds Ethernet on- 47 net $1, $6, Circuit $1, Yes Required rate of one 9.5 Gbps 48 Ethernet onnet rate of one 10 Gbps $1, $6, Circuit $1, Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 34 of 86

37 Port, Access and Router Bundled Ethernet Off-Net Speeds Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Integra's service is a Layer 3 multipoint-to-multipoint virtual private LAN across an enabled backbone. The backbone allows for a diverse range of applications (such as voice, video, ERP, and data applications) to be transported over the same platform. Most importantly, it allows those applications to be prioritized by importance. Quality of service packet labeling allows for application-specific priority queueing of traffic. For example, voice traffic (assuming it is an application on the data network) is recognized by the network devices and receives priority handling over lower priority traffic, such as web browsing. access, and bundled Ethernet transport service includes an "third party provider" connectivity between Integra's network and the customer's demarcation point, an Integra provided network interface device (NID), and an Integra provided "." speeds ranging from 1 to 10 Gbps are available. Geographic Availability: All Incumbent Local Exchange Carrier (ILEC) territories open to competition as defined by the California Public Utilities Commission (CPUC) where facilities are available either through Integra's owned facilities or through resale of ILEC facilities Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Non- Monthly Charge Contractor s Restrictions, Delegation Recurring Recurring Unit of per Feature Name Product Feature Description Limitations and Needed Charge Charge/item measure change Identifier Additional (Yes/No) per item per unit per item Information Line item # 1 2 Ethernet rate of one (1) Ethernet rate of two (2) Required or Discretionary ICB ICB Circuit ICB Yes Required ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 35 of 86

38 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet ICB ICB Circuit ICB Yes Required rate of three (3) 4 Ethernet ICB ICB Circuit ICB Yes Required rate of four (4) 5 Ethernet ICB ICB Circuit ICB Yes Required rate of five (5) 6 Ethernet ICB ICB Circuit ICB Yes Required rate of six (6) 7 Ethernet rate of seven (7) ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 36 of 86

39 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet ICB ICB Circuit ICB Yes Required rate of eight (8) 9 Ethernet ICB ICB Circuit ICB Yes Required rate of nine (9) 10 Ethernet ICB ICB Circuit ICB Yes Required rate of Ethernet ICB ICB Circuit ICB Yes Required rate of Ethernet rate of ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 37 of 86

40 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet ICB ICB Circuit ICB Yes Required rate of Ethernet ICB ICB Circuit ICB Yes Required rate of Ethernet ICB ICB Circuit ICB Yes Required rate of Ethernet ICB ICB Circuit ICB Yes Required rate of Ethernet rate of ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 38 of 86

41 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet ICB ICB Circuit ICB Yes Required rate of Ethernet ICB ICB Circuit ICB Yes Required rate of Ethernet ICB ICB Circuit ICB Yes Required rate of Ethernet ICB ICB Circuit ICB Yes Required rate of Ethernet rate of ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 39 of 86

42 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet ICB ICB Circuit ICB Yes Required rate of Ethernet ICB ICB Circuit ICB Yes Required rate of Ethernet ICB ICB Circuit ICB Yes Required rate of Ethernet ICB ICB Circuit ICB Yes Required rate of Ethernet rate of ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 40 of 86

43 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet ICB ICB Circuit ICB Yes Required rate of Ethernet ICB ICB Circuit ICB Yes Required rate of Ethernet ICB ICB Circuit ICB Yes Required rate of 1 Gbps 31 Ethernet ICB ICB Circuit ICB Yes Required rate of 2 Gbps 32 Ethernet rate of 2.5 Gbps ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 41 of 86

44 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet ICB ICB Circuit ICB Yes Required rate of 3 Gbps 34 Ethernet ICB ICB Circuit ICB Yes Required rate of 3.5 Gbps 35 Ethernet ICB ICB Circuit ICB Yes Required rate of 4 Gbps 36 Ethernet ICB ICB Circuit ICB Yes Required rate of 4.5 Gbps 37 Ethernet rate of 5 Gbps ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 42 of 86

45 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet ICB ICB Circuit ICB Yes Required rate of 5.5 Gbps 39 Ethernet ICB ICB Circuit ICB Yes Required rate of 6 Gbps 40 Ethernet ICB ICB Circuit ICB Yes Required rate of 6.5 Gbps 41 Ethernet ICB ICB Circuit ICB Yes Required rate of 7 Gbps 42 Ethernet rate of 7.5 Gbps ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 43 of 86

46 Port, Access and Router Bundled Ethernet Off-Net Speeds Ethernet ICB ICB Circuit ICB Yes Required rate of 8 Gbps 44 Ethernet ICB ICB Circuit ICB Yes Required rate of 8.5 Gbps 45 Ethernet ICB ICB Circuit ICB Yes Required rate of 9 Gbps 46 Ethernet ICB ICB Circuit ICB Yes Required rate of 9.5 Gbps 47 Ethernet rate of 10 Gbps ICB ICB Circuit ICB Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 44 of 86

47 Converged VoIP Handset Service Packages Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Converged VoIP network configurations are provisioned in conjunction with the Integra s services. The converged VoIP service utilizes the circuit to access VoIP calling services. The VoIP network delivers business-class features that support standard business lines, direct inward dial (DID) lines, gateway services to local Public Switched Telephone Networks (PSTNs), and least cost routing. The converged VoIP service is interoperable with the PSTN and complies with the local number portability regulations. The converge VoIP service complies with FCC emergency service requirements including E911 services to identify the location of an originating station and routing 911 calls to the appropriate Public Safety Answering Point (PSAP). All call control components reside in Integra's network including network gatekeepers and network gateways. No voice traffic is routed through the public Internet. The VoIP network is non-proprietary and uses session initiation protocol (SIP) standards based open architecture. The converged VoIP handset service packages include standard, midrange, executive, and attendant handsets; and standard and executive conference room speakerphones. Geographic Availability: The cities specified below. Serving area is defined as within the city limits for each location identified. Sacramento, Oakland, San Francisco, Los Angeles, San Diego, San Jose Santa Clara, Palo Alto, Sunnyvale, Elk Grove, West Sacramento, Rancho Cordova, Santa Rosa, Rohnert Park, Petaluma, San Rafael, Cotati, Citrus Heights, Folsom, Milpitas, Pleasanton Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Feature Name Restrictions, Non- Monthly Charge Contractor s Delegation Limitations Recurring Recurring Unit of per Product Feature Description Needed and Charge Charge/item measure change Identifier (Yes/No) Additional per item per unit per item Information Line item # 1 2 Standard Converged VoIP Handset Service Package Midrange Converged VoIP Handset Service Package Service Package with Standard Converged VoIP Handset Service Package as described in and the Basic Feature Package as described in Service Package with Midrange Converged VoIP Handset Service Package as described in and the Basic Feature Package as described in Required or Discretionary $ $14.30 Seat $25.00 Yes Required $ $16.35 Seat $25.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 45 of 86

48 Converged VoIP Handset Service Packages Executive Converged VoIP Handset Service Package Attendant Converged VoIP Handset Service Package Converged VoIP Standard Conference Room Speakerphone Service Package Converged VoIP Executive Conference Room Speakerphone Service Package Polycom VVX Expansion Module Upgrade Polycom VVX Color Expansion Module Upgrade Service Package with Executive Converged VoIP Handset as described in and the Basic Feature Package as described in Service Package with Attendant Converged VoIP Handset Service Package as described in and the Basic Feature Package as described in Service Package with Converged VoIP conference phone Service Package with no external speakers as described in and the Basic Feature Package as described in Converged VoIP conference phone Service Package with two (2) external speakers as described in and the Basic Feature Package as described in Advanced call handling capabilities and help boost telephone attendant productivity. This is an upcharge to the standard converged VoIP handset service package. Expansion Module with advanced call handling capabilities and help boost telephone attendant productivity. This is an upcharge to the standard converged VoIP handset service package. $ $21.47 Seat $25.00 Yes Required $ $23.52 Seat $25.00 Yes Required $ $27.62 Seat $25.00 Yes Required $ $33.77 Seat $25.00 Yes Required $35.00 $4.87 Seat $35.00 Yes Required $35.00 $9.23 Seat $35.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 46 of 86

49 Converged VoIP Handset Service Packages Color camera adds a video conferencing capability to any VVX 9 Polycom VVX Camera Upgrade or VVX 600 IP handset. This is an upcharge to the standard converged VoIP handset service package. $35.00 $6.66 Seat $35.00 Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 47 of 86

50 Converged VoIP Service Features Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Converged VoIP network configurations are provisioned in conjunction with the Integra s services. The converged VoIP service utilizes the circuit to access VoIP calling services. The VoIP network delivers business-class features that support standard business lines, direct inward dial (DID) lines, gateway services to local Public Switched Telephone Networks (PSTNs), and least cost routing. The converged VoIP service is interoperable with the PSTN and complies with the local number portability regulations. The converge VoIP service complies with FCC emergency service requirements including E911 services to identify the location of an originating station and routing 911 calls to the appropriate Public Safety Answering Point (PSAP). All call control components reside in Integra's network including network gatekeepers and network gateways. No voice traffic is routed through the public Internet. The VoIP network is non-proprietary and uses session initiation protocol (SIP) standards based open architecture. The additional converged VoIP service features include site survivability network failure solution, LAN assessment retest, block of 20 DIDs, web-based attendant console, additional line appearances, and analog and facsimile support. Geographic Availability: The cities specified below. Serving area is defined as within the city limits for each location identified. Sacramento, Oakland, San Francisco, Los Angeles, San Diego, San Jose Santa Clara, Palo Alto, Sunnyvale, Elk Grove, West Sacramento, Rancho Cordova, Santa Rosa, Rohnert Park, Petaluma, San Rafael, Cotati, Citrus Heights, Folsom, Milpitas, Pleasanton Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Charge Restrictions, Monthly Contractor s Non-Recurring per Delegation Feature Limitations Recurring Unit of Product Feature Description Charge per change Needed Name and Charge/item measure Identifier item per (Yes/No) Additional per unit item Information Line item # 1 2 Converged VoIP Site Survivability Network Failure Converged VoIP Network LAN Assessment Retest Required or Discretionary Site survivability option ICB ICB N/A ICB Yes Required Additional test beyond the initial LAN Assessment test as identified in Section ( ) Converged VoIP Network LAN Assessment. $ N/A Seat N/A Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 48 of 86

51 Converged VoIP Service Features Converged VoIP Block of 3 20 Additional Block of 20 DID numbers Direct Inward held in reservation. Dialing (DID) N/A $3.08 Number Reservation Converged VoIP Web- Based Attendant Console Converged VoIP Additional Line Appearance Converged VoIP Analog and Facsimile Support Enables a subscriber (e.g., receptionist) to monitor a configurable set of subscribers Additional line appearances for multiline handsets. Per Block of 20 N/A Yes Required N/A $37.93 Each N/A Yes Required N/A $0.00 Appearance N/A Yes Required Analog device or facsimile support $20.00 $14.61 Each N/A Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 49 of 86

52 Converged VoIP Off-Net Toll-Free Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Converged VoIP network configurations are provisioned in conjunction with the Integra s services. The converged VoIP service utilizes the circuit to access VoIP calling services. The VoIP network delivers business-class features that support standard business lines, direct inward dial (DID) lines, gateway services to local Public Switched Telephone Networks (PSTNs), and least cost routing. The converged VoIP service is interoperable with the PSTN and complies with the local number portability regulations. The converge VoIP service complies with FCC emergency service requirements including E911 services to identify the location of an originating station and routing 911 calls to the appropriate Public Safety Answering Point (PSAP). All call control components reside in Integra's network including network gatekeepers and network gateways. No voice traffic is routed through the public Internet. The VoIP network is non-proprietary and uses session initiation protocol (SIP) standards based open architecture. The converged VoIP toll free service allows end users to receive toll-free calls from the 50 United States, the District Of Columbia, the Virgin Islands, and Puerto Rico. Geographic Availability: The cities specified below. Serving area is defined as within the city limits for each location identified. Sacramento, Oakland, San Francisco, Los Angeles, San Diego, San Jose Santa Clara, Palo Alto, Sunnyvale, Elk Grove, West Sacramento, Rancho Cordova, Santa Rosa, Rohnert Park, Petaluma, San Rafael, Cotati, Citrus Heights, Folsom, Milpitas, Pleasanton Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Delegat Restrictions Non- Monthly Contractor s Charge per ion, Limitations Recurring Recurring Unit of Feature Name Product Feature Description change per Needed and Charge per Charge/item measure Identifier item (Yes/N Additional item per unit o) Information Line item # 1 Converged VoIP Off-Net Toll-Free Allows a Customer to receive toll-free calls from the 50 United States, the District Of Columbia, the Virgin Islands, and Puerto Rico. Required or Discretionary $1.50 $ Minute N/A Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 50 of 86

53 Converged VoIP Off-Net Calling Contractor s Description of Service, include required service description, features and additional features offered by Contractor: Converged VoIP network configurations are provisioned in conjunction with the Integra s services. The converged VoIP service utilizes the circuit to access VoIP calling services. The VoIP network delivers business-class features that support standard business lines, direct inward dial (DID) lines, gateway services to local Public Switched Telephone Networks (PSTNs), and least cost routing. The converged VoIP service is interoperable with the PSTN and complies with the local number portability regulations. The converge VoIP service complies with FCC emergency service requirements including E911 services to identify the location of an originating station and routing 911 calls to the appropriate Public Safety Answering Point (PSAP). All call control components reside in Integra's network including network gatekeepers and network gateways. No voice traffic is routed through the public Internet. The VoIP network is non-proprietary and uses session initiation protocol (SIP) standards based open architecture. The converged VoIP calling allows end users calling to selected international locations. Geographic Availability: The cities specified below. Serving area is defined as within the city limits for each location identified. Sacramento, Oakland, San Francisco, Los Angeles, San Diego, San Jose Santa Clara, Palo Alto, Sunnyvale, Elk Grove, West Sacramento, Rancho Cordova, Santa Rosa, Rohnert Park, Petaluma, San Rafael, Cotati, Citrus Heights, Folsom, Milpitas, Pleasanton Service Limitations and Restrictions None. Change Charge Applicability: Change Charges apply to modifications of existing services and features (excluding N/A line items). Change Charges do not apply to disconnects. A B C D E F G H I J K Feature Non- Monthly Charge Contractor s Restrictions, Delegation Recurring Recurring Unit of per Feature Name Product Feature Description Limitations and Needed Charge Charge/item measure change Identifier Additional (Yes/No) per item per unit per item Information Line item # Converged VoIP Off-Net Calling Peak Time 1 2 Converged VoIP Off-Net Calling Peak Time Brazil Converged VoIP Off-Net Calling Peak Time Canada Required or Discretionary $ Minute Yes Required $ Minute Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 51 of 86

54 Converged VoIP Off-Net Calling Converged VoIP 3 Off-Net $ Minute Yes Required Calling Peak Time China 4 Converged VoIP Off-Net $ Minute Yes Required Calling Peak Time France 5 Converged VoIP Off-Net $ Minute Yes Required Calling Peak Time Germany 6 Converged VoIP Off-Net $ Minute Yes Required Calling Peak Time Israel 7 Converged VoIP Off-Net $ Minute Yes Required Calling Peak Time Italy 8 Converged VoIP Off-Net $ Minute Yes Required Calling Peak Time Japan 9 Converged VoIP Off-Net $ Minute Yes Required Calling Peak Time Korea 10 Converged VoIP Off-Net Calling Peak Time Mexico $ Minute Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 52 of 86

55 Converged VoIP Off-Net Calling Converged VoIP 11 Off-Net $ Minute Yes Required Calling Peak Time Spain 12 Converged VoIP Off-Net $ Minute Yes Required Calling Peak Time Switzerland 13 Converged VoIP Off-Net $ Minute Yes Required Calling Peak Time United Kingdom Converged VoIP Off-Net Calling Off-Peak Time Converged VoIP 14 Off-Net $ Minute Yes Required Calling Off- Peak Time Brazil 15 Converged VoIP Off-Net $ Minute Yes Required Calling Off- Peak Time Canada 16 Converged VoIP Off-Net Calling Off- Peak Time China $ Minute Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 53 of 86

56 Converged VoIP Off-Net Calling Converged VoIP 17 Off-Net $ Minute Yes Required Calling Off- Peak Time France 18 Converged VoIP Off-Net $ Minute Yes Required Calling Off- Peak Time Germany 19 Converged VoIP Off-Net $ Minute Yes Required Calling Off- Peak Time Israel 20 Converged VoIP Off-Net $ Minute Yes Required Calling Off- Peak Time Italy 21 Converged VoIP Off-Net $ Minute Yes Required Calling Off- Peak Time Japan 22 Converged VoIP Off-Net $ Minute Yes Required Calling Off- Peak Time Korea 23 Converged VoIP Off-Net Calling Off- Peak Time Mexico $ Minute Yes Required Subcategory 1.2, VPN & Converged VoIP Updated 09/23/2015 Page 54 of 86

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