Grandly Financial Services Limited. Online Securities Trading Platform. User Manual

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1 Grandly Financial Services Limited Online Securities Trading Platform User Manual

2 Amendment History Version Date Details V Nov 2015 Initial Copy 2

3 Content 1 Introduction About the System Getting Started Login Change Password Change Account Information Logout Order Processing Input Order Conditional Order Update Order Cancel Order Trade Information Enquiry Message / Alerts Price Alert eipo Report FAQ What software is required to install for online trading service? Why sometimes internet trade client cannot receive for the password? Why order journal section cannot be displayed? How to display Chinese character in internet trading system? How to calculate Available Limit? How long will the trading records be kept in the system? What does the order status code mean? (e.g. NEW, WA,) Reasons for Order rejection Why order rejected by price warning? Why order rejected by invalid order price? Order Type About Pre-Opening Session?

4 1 Introduction This User Guide provides a step-by-step instruction on how to use Grandly Online Securities Platform. The objective of designing this platform is to assist users to run their trading businesses in a more effective and efficient way with the following user-friendly Graphics User Interface (GUI) functional modules: Login Buy/ Sell Order Update Order Cancel Order Portfolio Enquiry Real Time Stock Quote Account Management Logout This user guide consists of following chapters: Chapter Description 1 Introduction Introduction to Grandly Online Securities Platform 2 About Grandly Online Securities Platform To provides details information on internet trading. The system overview and system standards are explained in this chapter 3 Getting Started Login/ logout web trading page. 4 Order Processing & Account Management To use the functions to input/update/cancel/enquire orders and show client account information 5 e-ipo 6 Report 7 Q & A 4

5 2 About the System The online securities trading platform offers by Grandly is a securities trading system with comprehensive front-office functionality which can facilitate efficient and effective workflow in the entire trading logistic by being ready to interface with any back-office settlement system, such as various of in-house trading systems and even banking systems. Designed with the most advanced technology, our system is scalable to suit from small to large range of brokerage houses as well as international firms. Moreover, it can be securely deploy as an Intranet application internally and/or as an Internet application externally. 5

6 3 Getting Started 3.1 Login Follow these instructions to log into web trading: (a) Go to Grandly s website (b) Click Securities Trading on the left hand corner of the page (c) Read the Important Notes to Clients and then click Agree (d) (e) (f) Choose the language Select Normal Broadband ; or select Behind Firewall if there is a firewall. Enter User ID & Password and click Login. 6

7 (g) After Login, the main window will display as below: (h) The web trading page is divided into 4 regions: Top Left :Menu Region Top Middle :Order Input Region Top Right :Real Time Quote Region Bottom :Order Journal Region 7

8 (i) Layout is set to be best fit with browser, different region will be shown vertically according to the width of the browser: Top :Order Input Region Middle :Real Time Quote Region Bottom :Menu Region and Order Journal Region 8

9 3.2 Change Password (a) Choose Change Password under Account Management (b) Input the old password and new password respectively. Make sure that New Password and Retype Password are the same. (c) Click Update Login Password to confirm. 9

10 3.3 Change Account Information Online Sercurities Trading Platform User Manual ver1.1 (a) Choose Change Account Info under Account Management (b) Tick the box(es) if you do not wish to receive order notification or price alert . (c) Click Update to confirm 3.4 Logout To log out, click the Logout button on the Main Window menu. 10

11 4 Order Processing 4.1 Input Order (a) Click Order Input in the main window; (b) Select the Market, Buy/Sell, Oder Type, Product Code, Price and Qty. Then click Order to send the order. (c) Double click the bid / ask price showing on the real time code region, the price will be carried forward to the price field in the order input region. Clients then input the quantity and click Order to complete the order input process 11

12 Remarks: 1. Details of Order Types, please refer to FAQ section; 2. If you press + inside the Price field, it will add 1 price spread into existing price. If you press - inside the Price field, it will subtract 1 price spread from existing price; 3. If you press k inside the Quantity field, it represents 000. i.e. to enter (5,000), simply press 5 and then press k ; 4. If you press m inside the Quantity field, it represents 000,000. i.e. to enter (5,000,000), simply press 5 and then press m ; 5. Odd lot order is not available in the online trading platform 6. The Max function is to calculate the maximum quantity of the product that the appointed client can buy. 7. The Max$ function is to calculate the maximum quantity of the product that the appointed client can buy within the amount. 12

13 4.2 Conditional Order Our online securities trading platform supports send now order condition only 13

14 4.3 Update Order (a) Select the Today Orders tab page in the main window. (b) Click on the order you wish to update, a popup menu will be shown. Click Update Order (c) Input the new Price or new Quantity accordingly and click Update Order to send the update request 14

15 4.4 Cancel Order (a) Select the Today Orders tab page in the main window. (b) Click the order you want to cancel, a popup menu will be shown. Click the Cancel Order menu item to send the order cancel request*** (c) If the order is successfully cancelled, order status will be changed to CAN Remarks: 1. Note that sending the cancel request does not necessarily mean that the order is successfully cancelled. 15

16 2. Order Information Enquiry (a) Select the Today Orders tab page in the main window. All the orders will be shown in the table. Moreover, all the order information is real time basis. (b) You can sort the orders inside the table according to the type of column e.g. Update/Cancel, Status, Update/Cancel, Order No, Buy/Sell, Product, Type, CCY, Price, Quantity, O/S Order, Executed, Charge, Condition, Last Update. (c) To enquire detailed information of an order, click on the order, a popup menu will be shown. Click the Enquire Order menu item to enquire the order. 16

17 4.5 Trade Information Enquiry Select the Trade History tab page in the order journal region and all of the today s executed trades will be shown. 17

18 4.6 Client Portfolio Enquiry Select the Portfolio tab page in the order journal region and the client portfolio information will be shown. Item Available Cash Available Purchase Used Limit Used Limit (O/S Buy) Market Value Ref. Total P/L Portfolio Details Available cash balance in account Available Cash + Marginable Value Used Limit Outstanding Buy x Margin Ratio of that stock Total Outstanding Buy Total value of all client stock Price x Quantity Average cost x Quantity Available Cash + Market Value 18

19 4.6 Message / Alerts If your trading service provider sent a message to you, a pop up window will appear as follow Select the Messages/ Alert tab page in the order journal region can review all messages that sent by service provider. 19

20 5 Price Alert This function is to provide an alert when nominal reaches the alert price. Choose Price Alert under Equity Market in the Menu Region 20

21 (a) Enter product code (b) Select alert type (c) Enter alert price (d) Click Register to finish When nominal reaches the alert price, an alert window will pop up as follow: 21

22 6 e-ipo (a) Choose e-ipo under Others in the Menu Region (b) Click Apply 22

23 (c) Select Apply Quantity and Loan Financing from drop down menu. The system will automatically calculate the required amount. (d) Click Apply and Confirm to finish. Remarks 1. Each IPO can only be subscribed once. You cannot cancel the subscribed IPO online. For cancellation request, please contact our customer service officer 2. Clients cannot subscribe the same IPO twice, you must cancel the original subscription before re-applying. 23

24 7 Report There are 3 kinds of reports available: Order History ; Trade History and Order Trades. (a) Click on the desire report under Equity Market (b) Select date range and product (if require). (c) Click on Run Report button to generate records. (d) A.csv file will be available after you click Run Report to confirm (e) If wish to save or print the report, click on the corresponding link. Remark: System will only keep 7 days of Order History. 24

25 8 FAQ 8.1 What software is required to install for online trading service? In order to access our online trading service, the following component will be required for your machine. Microsoft Window XP or above Microsoft Internet Explorer 8.0 (or above) 8.2 Why sometimes internet trade client cannot receive for the password? a) Please check the junk-mail box. b) Hotmail has higher chances of not being able to receive the , please use other a/c. 8.3 Why order journal section cannot be displayed? Try to connect via firewall before login. 8.4 How to display Chinese character in internet trading system? Open internet browser. Click on menu "Tools" > "Internet Option" and press the "language" button. Click on "Add" button and select the desired language. 8.5 How to calculate Available Limit? Available Limit = Available Cash + Credit Limit Used Limit (O/S Buy) 8.6 How long will the trading records be kept in the system? The system will kept the trading records for 7 days. (Include Sat, Sun and public holidays 25

26 8.7 What does the order status code mean? (e.g. NEW, WA,) Order Status code NEW NEW(HOLD) WA PRO Q(MWS) Q Description The order is pending for processing The order is hold at system until release condition matches. The order is waiting for approval The order is processing The order has been queued in securities company The order has been queued in market PEX The order has been partially filled FEX The order has been filled and completed CAN The order has been cancelled 8.8 Reasons for Order rejection Why order rejected by price warning? Why order rejected by invalid order price? The price of the order has exceeded 20 spread from the bid/ ask price. a. When using Limit Order type to buy, the entered price should not be higher than the ask price. b. When using Limit Order type to sell, the entered price should not be lower than the bid price. c. When using Enhance Limit Order, if the price had been modified, the system will then change the order type to Limit Order type. If the changed price had the same problem as ( a or b). The order would also reject. d. When using Special Limit Order, if there is not enough stock in the market, the remaining will then be rejected. 26

27 9 Order Type Our system supports most order types available in the HKEX Order Type A Description At-Auction Order This is an order with NO specified price and will be put into the trading system before the Pre-opening Session -> Order matching periods* for execution at the final IEP. It gets a higher matching priority than an atauction limit order. Clients are required to cancel unfilled orders at the continuous trading session which starts at 09:30 (HKT). The order input period for At-Auction orders is 9:00a.m. - 9:20 a.m. Any At-Auction order input during order matching period (9:20a.m. - 9:28a.m.) and blocking period (9:28a.m. - 9:30a.m.) will be subject to rejection. At-Auction order input after 4:30pm will be treated as orders of next pre-open session unless it was cancelled by investor and broker at their own discretion. Indicative Equilibrium Price (IEP) The IEP is the price at which the maximum number of shares can be traded if matching occurs at that time with the final IEP (if any) of each security determined at 09:20 HKT 27

28 E Enhanced Limit Order A limit order will allow matching only within the specific price range. The Sell order price inputted can be accepted 4 spreads lower than the best bid price (if Bid available), whereas the Ask Buy order price inputted can be accepted 4 spreads higher than the best ask price, (if available). An Enhanced Limit order placed before 09:00 (HKT) will be sent to the HKEx, in which any unfilled order will be carried forward to the Continuous Trading Session begins at 09:30 (HKT). Example 1: Enhanced Limit Order fully matched Table 1(a): Original Position Price Volume Price Volume $ k $ k $ k $ k $ k $ k $ k $ k $ k $ k $ k $ k $ Bid 100k $30.35 Ask 40k $ k $ k $ k $ k Enhanced Limit Order: to buy $30.25 Price Volume Price Volume $ k $ k $ k $ k Table 1a: Original $ k $ k $ k $ k $ k $ k $ k $ k $ k $ k $ k $ k $ k $ k Trade executed: $30.05 $30.10 $30.15 $30.20 $30.25 Unfilled: None Table 1b: After Execution 28

29 Bid Ask Online Sercurities Trading Platform User Manual ver1.1 Example 2: Enhanced Limit Order with unfilled quantity Price Volume Price Volume $ k $ k $ k $ k $ k $ k $ k $ k $ k $ k $ k $ k $ k $ k $ k $ k $ k $ k Enhanced Limit Order: to buy Table 2a: Original Table 2b: After Execution Trade executed: $30.05 $30.10 $30.15 $30.20 $30.25 Unfilled: as Enhanced Limit Order 29

30 9.1 About Pre-opening session? The pre-opening session consists of an order input period from 9:00 am to 9:15 am; a pre-order matching period from 9:15 am to 9:20 am; an order matching period from 9:20 am to 9:28 am; and a blocking period from 9:28 am to 9:30 am. During the order input period (9:00 am to 9:15 am), only at-auction orders and enhanced limit orders are accepted. Orders will be accumulated and updated in the trading system continuously and may be modified or cancelled. During the pre-order matching period (9:15 am to 9:20 am), only at-auction orders are accepted and modification or cancellation of orders in the system will not take place. Orders input after during and after the order matching period will be stored in the server and will be sent to the HKEX at the normal trading session. To ensure the smooth processing of your order entries, please note the following schedule:: Time (HKT) Order Type Action 09:00-09:15 09:15-09:20 09:20-09:30 09:30-12:00 12:00-12:30 12:30-13:00 13:00-16:00 16:00-16:30 16:30-09:00 E nhanced Limit Oder New Amend Cancel At-Auction Order New Amend Cancel :Orders received will be processed immediately :Orders received will be processed in the next trading session :Orders rejected 30

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