NETWORK MONITORING AND ANALYSIS SYSTEMS WEB PAGE INTERFACE USER S GUIDE

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1 NETWORK MONITORING AND ANALYSIS SYSTEMS WEB PAGE INTERFACE USER S GUIDE IQMediaMonitor Series M1 IQMediaProbe Series P1 Singulus G1-T Revision A

2 Copyright 2005 IneoQuest Technologies, Inc. All Rights Reserved. IneoQuest Technologies, Inc. 170 Forbes Boulevard Mansfield, Massachusetts USA

3 W e b P a g e I n t e r f a c e U s e r ' s G u i d e Contents Contents... i 1 Technical Support Information Address and Telephone Numbers Internet Addresses General Safety Information Safety terms General Precautions to avoid Injury General Precautions to avoid Property Damage Introduction Configuration via Web (HTML) Pages Web Browser Connection Singulus Operational Modes System Configuration for IQMediaMonitor and IQMediaAnalyzer Applications System Status Network Stats RMON Stats IP TOS Stats Media Census Media Statistics Multicast (IGMP) Stats Event Log System Configuration System IP Config System Management Config Date and Time Config PORT Configuration RVL Config Page Monitor Configuration Global Alarm Config Global Parameters Multicast (IGMP) Config Media Configuration Video Alias (Multicast Group) Video Scan Output Config Video Characteristics Templates...32 i

4 I n e o Q u e s t T e c h n o l o g i e s - w w w. i n e o q u e s t. c o m Video Alarm Templates Voice Alias Voice Characteristics Templates Voice Alarm Templates Configuration Management Download/Upload Config Download Firmware Save Config Account Management License Manager Page - Refer to Section User Accounts Config Page Factory Management Manufacturing Info Page System Configuration for the IQMediaStimulus Application (Singulus only) System Status - Refer to Section System Configuration - Refer to Section Stream Generation Live Stream Page Stream Generation Page Configuration Management - Refer to Section Error! Reference source not found Account Management - Refer to Section and License Manager SNMP Communications...49 ii

5 W e b P a g e I n t e r f a c e U s e r ' s G u i d e 1 Technical Support Information The IneoQuest Software Suite and all support documentation are included on the CD that was shipped with the hardware platform; Singulus G1-T, IQMediaMonitor or IQMediaProbe. Updated documentation, firmware and information for this and other products are available on the IneoQuest web site or FTP site. 1.1 Address and Telephone Numbers Address, USA: IneoQuest Technologies Inc. 170 Forbes Blvd. Mansfield, MA Telephone, USA: FAX Telephone Number, USA Internet Addresses URL: FTP Server: ftp.ineoquest.com 1

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7 W e b P a g e I n t e r f a c e U s e r ' s G u i d e 2 General Safety Information Observe all safety precautions listed within this document to avoid injury and prevent damage to this product or any product connected to it. To avoid any hazardous conditions, use this product only as specified. 2.1 Safety terms Safety statements throughout this manual are identified as follows: WARNING! Warning statements indicate conditions that could result in injury or loss of life and describe how to avoid them. CAUTION! Caution statements indicate conditions that could result in damage to this product or other property and describe how to avoid these problems. 2.2 General Precautions to avoid Injury WARNING! - Do not operate in wet or damp environments or outside recommended operating conditions. This product is intended for indoor use. - Only use power supply specified for this product with properly grounded power outlet. - Do not operate this product in an explosive atmosphere. - Do not operate product if damaged. Have a qualified service person inspect damaged equipment before use. - This test system is designed to be used for test, monitoring and analysis of network equipment and systems. It is not intended to be used as a part of any life support system, safety system or critical communications link. 3

8 I n e o Q u e s t T e c h n o l o g i e s - w w w. i n e o q u e s t. c o m 2.3 General Precautions to avoid Property Damage CAUTION! - Excessive electrostatic discharge may damage some components, take precautions against electrostatic discharge. - Use care in handling, delicate connectors can be easily damaged. - Provide proper ventilation to prevent the product from overheating. - This test system is designed to be used for test, monitoring and analysis of network equipment and systems. It is not intended to be used as a part of any life support system, safety system or critical communications link. 4

9 W e b P a g e I n t e r f a c e U s e r ' s G u i d e 3 Introduction The Singulus, IQMediaMonitor and IQMediaProbe platforms are based on state-of-the-art, reconfigurable FPGA technology. This means that you can find stability in an unstable market because as new standards, formats and protocols appear IneoQuest products can be upgraded to future-proof you against test tool obsolescence. This user's guide covers hardware setup and configuration. Refer to separate application user's guides for information about IneoQuest software that can be used with this hardware. IneoQuest applications that can be used to control and monitor the Singulus G1-T: IQController IQMediaMonitor IQMediaAnalyzer IQMediaStimulus IneoQuest applications that can be used to control and monitor the IQMediaMonitor: IQMediaMonitor IQMediaAnalyzer IneoQuest applications that can be used to control and monitor the IQMediaProbe: IQMediaMonitor IQMediaAnalyzer Many configuration settings are stored within the Singulus, IQMediaMonitor or IQMediaProbe test system. Storing configuration settings in the test system allows the system to list streams and report alarms consistently to many monitoring applications like IQMediaMonitor running simultaneously at different locations. The test systems use a Hypertext Transfer Protocol (HTTP) web browser interface for basic system status, configuration management, setting alarm thresholds and account management. Overall control and transfer of detailed information is accomplished using Simple Network Management Protocol (SNMP). 5

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11 W e b P a g e I n t e r f a c e U s e r ' s G u i d e 4 Configuration via Web (HTML) Pages Many configuration settings are stored within the Singulus, IQMediaMonitor or IQMediaProbe test system. Storing configuration settings in the test system allows the system to list streams and report alarms consistently to many monitoring applications like IQMediaMonitor running simultaneously at different locations. The test systems use a Hypertext Transfer Protocol (HTTP) web browser interface for basic system status, configuration management, setting alarm thresholds and account management. Overall control and transfer of detailed information is accomplished using Simple Network Management Protocol (SNMP). The SNMP Management Information Base (MIB), and other details are explained in SNMP Communications section. 4.1 Web Browser Connection The status and management connection to the target is accomplished via an HTTP web browser. Simply enter the IP address of the system in an HTTP web browser and connect. A password window will appear as shown in Figure 1. Figure 1 - Network Password Window Enter an appropriate user defined case-sensitive User Name and Password and click on the OK button. If a user defined password is not yet configured then use the default administrator username and password as follows: Default administrator User Name: Admin Default administrator Password: Su 7

12 I n e o Q u e s t T e c h n o l o g i e s - w w w. i n e o q u e s t. c o m The target will serve up Hypertext Markup Language (HTML) pages enabling basic status and management functions. Additional output data is obtained and control functions are done using IQMediaMonitor or another SNMP interface program. The Singulus incorporates operational modes to configure and utilize resources for specific functions. Refer to section 4.2 for Singulus operational mode information and how to change operational modes. By factory default, the Singulus will initially start-up in a mode of operation for use only with IQController software. The Singulus operational mode for the IQController interface does not require or allow configuration using web pages. All configuration and operational settings are accomplished within the IQController application. Note: 1) The target system chassis network port (management port) located on the back panel must be connected to a network accessible by the client computer. 2) The target system must be properly connected, powered up and configured with a valid network address. The initial IP address can be setup using the serial interface of the target system located on the back panel. 4.2 Singulus Operational Modes Unlike IQMediaMonitor and IQMediaProbe systems that have one operational mode the Singulus incorporates multiple operational modes to configure and utilize system resources for specific functions. The Singulus can be configured to use: the IQController application (factory default), the IQMediaAnalyzer, IQMediaMonitor and other SNMP applications or the IQMediaStimulus application. Once the browser makes a connection to the Singulus target system it will serve up the main operational mode selection page similar to the one shown in Figure 2. The arrow and bold text indicate the usable application for the current operational mode. 8

13 W e b P a g e I n t e r f a c e U s e r ' s G u i d e Figure 2 - Singulus Operational Mode Selection HTML Page To switch the Singulus operational mode to use IQController application, select the IQController hypertext. To switch the Singulus operational mode to use the IQMediaMonitor or IQMediaAnalyzer application, select the IQMediaAnalyzer hypertext. To switch the Singulus operational mode to use the IQMediaStimulus application, select the IQMediaStimulus hypertext. Either selection will change the operational mode and reset the Singulus. Table 1 Singulus Operational Mode Selections Operational Mode Selection (hypertext) IQController IQMediaAnalyzer IQMediaStimulus Usable Application(s) IQController (SNMP is not supported) IQMediaAnalyzer, IQMediaMonitor or other SNMP IQMediaStimulus (SNMP is not supported) Allow the Singulus to reboot (this may take a few moments) then reconnect with the web browser or select the refresh button if the browser is still open. IQMediaMonitor and IQMediaProbe test systems do not support the operational modes and do not include the HTML page for switching modes. A password window will appear if you reconnected with a new browser session. Enter an appropriate user defined case-sensitive User Name and Password. If a user defined password is not yet configured then use the default administrator username and password as follows: 9

14 I n e o Q u e s t T e c h n o l o g i e s - w w w. i n e o q u e s t. c o m Default administrator User Name: Admin Default administrator Password: Su The following sections describe the web pages available in the operational mode for either the IQMediaMonitor and IQMediaAnalyzer applications or for the IQMediaStimulus application. 4.3 System Configuration for IQMediaMonitor and IQMediaAnalyzer Applications Once the browser makes a connection to the target system it will serve up the main status and configuration page similar to the one shown in Figure 3. The main page of the IQMediaMonitor, IQMediaProbe or Singulus in the operational mode for the IQMediaMonitor or IQMediaAnalyzer application will have different pictures but the headings and selections on the left will be the same. The left hand column lists headings with additional detailed HTML page links listed. The following sections describe the available pages. Figure 3 - Main IQMediaAnalyzer Page System Status The Systems status shows the current system settings for the hardware including firmware versions, user defined system name, date/time, IP/MAC address, syslog, ASI, 10

15 W e b P a g e I n t e r f a c e U s e r ' s G u i d e Multicast global parameters and SNMP configuration. This is a display only page; system settings can be changed with admin permission in appropriate pages below. Figure 4 - System Status Page Network Stats Network statistics section is a collection of links that display the live counters and stream statistics of the network RMON Stats RMON statistics are the packet counters for the test port (s) of the hardware device. These counters include total octets, good/bad packets, CRC/FCS errors, packets unicast, packets multicast, various sized frames ( bytes) and utilization percent of total bandwidth for each counter. 11

16 I n e o Q u e s t T e c h n o l o g i e s - w w w. i n e o q u e s t. c o m Figure 5 RMON Stats Page Table 1 Primary and Tap Port Octets Counter Total (Primary or Tap) Port Octets Good (Primary or Tap) Port Octets Description Sum of Good Port Octets and Bad Port Octets (Good Port Octets + Bad Port Octets). Count of the octets received in all legal frames including destination MAC address and FCS. The initial preamble and Start of Frame Delimiter (SFD) octets are not counted. 12

17 W e b P a g e I n t e r f a c e U s e r ' s G u i d e Counter Bad (Primary or Tap) Port Octets Description Count of the octets received in all bad frames with legal size (frames with FCS error, alignment errors or code violations) including destination MAC address and FCS. The initial preamble and Start of Frame Delimiter (SFD) octets are not counted. Undersized frames received and illegal size frames (shorts, runts, longs, jabbers, and very longs) do not add to this counter. Table 2 Primary and Tap Port Frames Counter Total (Primary or Tap) Port Frames Unicast (Primary or Tap) Port Frames Broadcast (Primary or Tap) Port Frames Multicast (Primary or Tap) Port Frames Tagged (Primary or Tap) Port Frames Pause (Primary or Tap) Port Frames 64 Byte (Primary or Tap) Port Frames Byte (Primary or Tap) Port Frames Byte (Primary or Tap) Port Frames Byte (Primary or Tap) Port Frames Description Count of all received frames as listed in the following Rx counters: 64 byte frames, byte frames, byte frames, byte frames, byte frames and 1519-Max Byte Frames. Count of unicast frames received not including bad frames. Count of broadcast frames received not including bad frames. Count of multicast frames received not including bad frames. This counter includes Pause Control frames. Successfully received tagged (VLAN) frames without errors. Count of Pause MAC Control frames received. Count of frames that are 64 bytes in length. Includes bad frames. Incremented for tagged frames with a length of 64 bytes including tag field. Count of frames that are bytes in length. Includes bad frames. Incremented for tagged frames with a length of bytes including tag field. Count of frames that are bytes in length. Includes bad frames. Incremented for tagged frames with a length of bytes including tag field. Count of frames that are bytes in length. Includes bad frames. Incremented for tagged frames with a length of bytes including tag field. 13

18 I n e o Q u e s t T e c h n o l o g i e s - w w w. i n e o q u e s t. c o m Counter Byte (Primary or Tap) Port Frames Byte (Primary or Tap) Port Frames 1519-Max Byte (Primary or Tap) Port Frames Description Count of frames that are bytes in length. Includes bad frames. Incremented for tagged frames with a length of bytes including tag field. Count of frames that are bytes in length. Includes bad frames. Incremented for tagged frames with a length of bytes including tag field. Count of frames that are 1519-MAX bytes in length. Includes bad frames. Incremented for tagged frames with a length of max frame size bytes including tag field. Table 3 Primary and Tap Port Errors Counter Total (Primary or Tap) Port Errors FCS (Primary or Tap) Port Errors Description The sum of errors including: FCS, Data, Align, Oversize (long), Very Long, Jabbers, Fragments (runt), Undersize (short) Sequence, Symbol and Carrier Extend. Count of frames that do not pass FCS check. Table 4 Primary and Tap Port Utilization Counter Primary Port Network Utilization Tap Port Network Utilization Description All traffic received on Port1 divided by available bandwidth of Port1 in percentage format. All traffic received on Port2 divided by available bandwidth of Port2 in percentage format IP TOS Stats IP TOS statistics look at the QoS bits for Diff Serv in the IP header of all IP traffic. Then counts total packets and percent utilization of each class of traffic defined by Diff Serv. 14

19 W e b P a g e I n t e r f a c e U s e r ' s G u i d e Figure 6 IP TOS Stats Page Media Census The Media Census page is broken down into three sections. The top is the network overview of the link, the network utilization, the number of video and voice stream detected and current and historical total of errors based on user settable thresholds. The middle second is a list of the current streams on the link. Each stream lists the media type discovered, alias name assigned by user, MDI and other counters per stream. The bottom shows the per stream stats of a selected stream from the middle section. Click on the alias name field or the source/destination field of the census list to look at the stats of a stream. 15

20 I n e o Q u e s t T e c h n o l o g i e s - w w w. i n e o q u e s t. c o m Figure 7 Media Census Page Table 5 Media Statistics List Headings Heading Allis Name Source IP Address_Port Destination IP Address_Port Stream Starts Start Time Total Scan Seconds Active Seconds Error Seconds Severe Error Seconds Description Alias Name defined by the user in the Video Stream Configuration page or a generic assigned name if there is no user defined alias. List of source and destination IP address and port of the identified stream. Number of times the stream was started and restarted after being stopped or interrupted. Date and Time stamped by the test system when the stream was identified. Counter value for the number of seconds since the stream was first identified. Counter value for the number of seconds the stream was active since the stream was first identified. Counter value for the total number of seconds the stream was active with errors since the stream was first identified. Counter value for the number of seconds the stream was active with severe errors since the stream was first identified. 16

21 W e b P a g e I n t e r f a c e U s e r ' s G u i d e Heading Unavailable Seconds Stop Time Description Counter value for the number of seconds the stream was inactive since the stream was first identified. Date and Time stamped by the test system when the stream was last stopped Media Statistics The Media Stats page is current and historical list of all streams detected and measured since the unit is in analysis/monitor mode. This window lists the total number of active seconds and error seconds per stream. Light colored streams are currently active, dark colored streams were active and are now presently not active. This window is good for tracking the history of video programs that have been active over time. Figure 8 Media Stats Page Multicast (IGMP) Stats The Multicast Stats page list the current and historical list of all multicast streams that are being joined through IGMP. It tracks the current state of the group (enabled/disabled for joining), number of join/leaves, ZAP time measurements and number of successful and none-successful connections. The ZAP time is the time it takes from when an IGMP join request is issued and the multicast stream appears. This is used to help identify IPTV channel change time, the time it would take an IPTV customer to change a channel on the TV. 17

22 I n e o Q u e s t T e c h n o l o g i e s - w w w. i n e o q u e s t. c o m Figure 9 Multicast Stats Page Event Log The Event Log page is the list of the current log of events. The events are on a unit, link and per stream basis comparing current measurements to threshold conditions set by the user. The log has a time stamp and two states, triggered and cleared, to indicate current state of the measurements. 18

23 W e b P a g e I n t e r f a c e U s e r ' s G u i d e Figure 10 Event Log Page System Configuration The system status section includes HTML pages that list system settings, status, some basic statistics and a log of events System IP Config The System IP configuration page lists the current configuration settings and port status of the hardware system. Use appropriate configuration pages to change settings. This page includes the system IP address, subnet mask, gateway and DHCP enable/disable as shown in Figure

24 I n e o Q u e s t T e c h n o l o g i e s - w w w. i n e o q u e s t. c o m Figure 11 - System IP Config Page System Management Config The System Status section lists the status and settings of the system including the configuration of the system management 10/100 Base-TX port. 20

25 W e b P a g e I n t e r f a c e U s e r ' s G u i d e Figure 12 System Management Configuration Page Table 6 System Status System Status System Name: SYSLOG Daemon Address SNMP Get Community Name: SNMP Set Community Name: SNMP System Location: SNMP System Contact: SNMP Trap Address System Syslog IP Address Description User defined field, 24 characters maximum. This system reference name allows easier system identification when multiple systems are in service and being monitored. The name is displayed in the web pages and applications. User defined field, IP address of SYSLOG server to send SYSLOG event packets. User defined field, 24 characters maximum. Factory default is public. User defined field, 24 characters maximum. Factory default is private. User defined field, 24 characters maximum. User defined field, 24 characters maximum. User defined field, IP address to send SNMP trap event packets. User defined IP address of a host running a syslog application to gather log events generated by the test system. 21

26 I n e o Q u e s t T e c h n o l o g i e s - w w w. i n e o q u e s t. c o m Date and Time Config The Date and Time config page allows the user to set the date and time of day inside the hardware. This can be done manually or automatically through Simple Network Time Protocol (SNTP). The hardware will automatically query a SNTP server to get the time of day; the period of these queries is also settable. Figure 13 Date & Time Configuration Page Table 7 SNTP Configuration SNTP Setting System SNTP IP Address Time Zone System SNTP Update Period Description User defined IP address of a Simple Network Time Protocol (SNTP) server or host running an SNTP server application to update time and date of devices with a common reference. User defined time zone setting to adjust for unit location. User defined period in seconds for updating the time of day over SNTP. 22

27 W e b P a g e I n t e r f a c e U s e r ' s G u i d e PORT Configuration The Port Configuration section indicates the settings and status of the two Test Ports. Port1 is the interface to the network under test. Port2 of the system is a Remote Video Link (RVL) interface or a Tap port that can be configured as the Remote Video Link (RVL) interface on the Singulus G1-T system. Figure 14 Port Configuration Page Table 8 Port Configuration - G1 Port1 System Status / Setting G1 Port1 Link Status: G1 Port1 Link Type: G1 Port1 Link Speed: G1 Port1 MAC Address: Description Indicates Link connection status of linkup or linkdown for this port. Indicates connection Link Type of copper or fiber for this port. Indicates connection Link Speed of this port including: 10, 100, 1GB, full or half duplex and invalid if no link is available. Factory defined to be the same address as the chassis management 10/100 Base-TX port except with bit 24 set to 1 instead of 0. 23

28 I n e o Q u e s t T e c h n o l o g i e s - w w w. i n e o q u e s t. c o m System Status / Setting G1 Port1 IP Address: G1 Port1 Subnet Mask: G1 Port1 Gateway IP Address: G1 Port1 ARP Status: Description User defined IP Address for the G1 Port1 test port. User defined IP Subnet Mask for the G1 Port1 test port. User defined IP Gateway Address for the G1 Port1 test port. Indicates ARP status of enabled or disabled for this port. Table 9 Port Configuration - Tap / RVL Port2 System Status / Setting Tap / RVL Port2 Link Status: Tap / RVL Port2 Link Type: Tap / RVL Port2 Link Speed: Tap / RVL Port2 Tap / RVL Port Mode: Description Indicates Link connection status of linkup or linkdown for this port. Indicates connection Link Type of copper or fiber for this port. Indicates connection Link Speed of this port including: 10, 100, 1GB, full or half duplex and invalid if no link is available. Indicates operational mode of test Port2 including Tap Mode or RVL Mode RVL Config Page The Remote Video Link (RVL) function allows the user to remap a live video over IP stream on a backchannel for local decode. User defined settings for configuration of Port 2 packet re-stamping for RVL mode include modification settings for both source and destination values. The source address of the stream can be forwarded without modification, re-stamped automatically with the test system IP and a user defined UDP port number or re-stamped with all manually entered values. The destination address of the stream can be forwarded without modification, re-stamped automatically with the requesting host system IP and a user defined UDP port number or re-stamped with all manually entered values. Changes are applied with update button but must be saved to FLASH using the Save Config page for the settings to stay valid after reset or power down cycle. An example RVL Config page is shown in Figure 5. 24

29 W e b P a g e I n t e r f a c e U s e r ' s G u i d e Figure 15 RVL Configuration Page Monitor Configuration Global Alarm Config User defined settings to activate and define thresholds of global alarms. Global alarms are not stream characteristic alarms but apply to all identified network traffic. Changes are applied with update button but must be saved to FLASH using the Save Config page for the settings to stay valid after reset or power down cycle. 25

30 I n e o Q u e s t T e c h n o l o g i e s - w w w. i n e o q u e s t. c o m Figure 16 Global Alarm Configuration Page Global Parameters User defined settings to control system parameters that are used for all identified network traffic. Changes are applied with update button but must be saved to FLASH using the Save Config page for the settings to stay valid after reset or power down cycle. An example Global Parameters page is shown in Figure. The G1-Port 1 Link Bandwidth variable allows the user to set the Port1 bandwidth value (used in the % utilization calculation of the IQMediaMonitor and IQMediaAnalyzer applications) to a value below 1 GBits/sec. (or actual link speed) to simulate limited bandwidth connections. The actual Port1 bandwidth is 1GBits/sec. (or actual link speed) but the bandwidth used for calculations is the user-defined value. The Total Census Detection Count allows the user to specify the maximum number of video or voice streams that will be measured on a per stream basis. Default is 250 streams; each hardware platform has a maximum number depending on the resources available. The MPEG-2 Transport Service Name Detection Enable/Disable allows the user to specify if the unit will auto-detect the program name inside a MPEG-2 Transport Stream and use it as an Alias string name (if an Alias is not defined). This operation is only valid for MPEG-2 Transport Streams and may effect census discovery performance (pending the structure of the Transport Stream being analyzed). 26

31 W e b P a g e I n t e r f a c e U s e r ' s G u i d e Figure 17 Global Parameters Page Multicast (IGMP) Config User defined settings to enable or disable the join function, define join to leave scan duration and specify the number of groups to join at each scan duration. The stream must be identified as a multicast IGMP stream in the Video Alias (Multicast Group) page. 27

32 I n e o Q u e s t T e c h n o l o g i e s - w w w. i n e o q u e s t. c o m Figure 18 Multicast (IGMP) Configuration Page Media Configuration This group of configuration pages includes groups for specific media types. Concentration at this point is video and voice but other media types can be added in the future Video Alias (Multicast Group) Video Alias (Multicast Group) page allows a user to define a Alias name, alarm templates and characteristic templates to a stream or group of streams based on IP filters. This page also allows the user to define multicast IP addresses that can be configured to IGMP join/leave automatically. These stream aliases can also be uploaded and download through the Download/Upload Config page. The files can be edited with excel on the host, good for large numbers of aliases. 28

33 W e b P a g e I n t e r f a c e U s e r ' s G u i d e Figure 19 Video Alias (IGMP) Page Table 11 Video Alias Configuration Video Alias Configuration Alias name Source IP and Source IP Mask Dest/Multicast IP and Dest IP Mask Source Port and Dest Port Multicast IGMP Status Description User defined name that is displayed in the GUIs and over SNMP as the logical name for the stream or group of streams matching the IP filter settings of the alias. If selected will be part of the filter requirement to identify the stream that will get assigned the alias. The IP mask allows for only parts of the IP address to be considered. If selected will be part of the filter requirement to identify the stream that will get assigned the alias. The IP mask allows for only parts of the IP address to be considered. Also is the used for the multicast group alias. If selected will be part of the filter requirement to identify the stream that will get assigned the alias. Select if this alias is a multicast and should be in multicast measurements and features. 29

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