MOHOKARE LOCAL MUNICIPALITY INCIDENT MANAGEMENT PROTOCOL WASTE WATER QUALITY MANAGEMENT

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1 MOHOKARE LOCAL MUNICIPALITY INCIDENT MANAGEMENT PROTOCOL WASTE WATER QUALITY MANAGEMENT 1

2 Table of Contents 1. Introduction 2 2. management protocols procedures ALERT LEVEL I - ROUTINE PROBLEMS ALERT LEVEL II - MINOR EMERGENCIES ALERT LEVEL III - MAJOR EMERGENCY ALERT LEVEL IV - MAJOR EMERGENCY Flow Chart of specific roles and contact details management protocols register Conclusion Sign-off and acceptance 17 2

3 Introduction There is a distinct difference between the meaning of the words sanitation and sewage. The word sanitation means the safe removal of human excrement in a way that protects the health of the user and the environment. To be safe and hygienic, a sanitation system must prevent people from touching the excreta, prevent flies from coming into contact with the excreta and also remove any smells or bad odours. The word sewage refers to human excrement and other waste from houses, buildings or factories which are carried away from the source in a stream of water, be it in a canal or closed conduit such as a pipe. This is the derivation of the word wastewater water transporting waste. Natural disasters such as floods, and man-made incidents, for example catchment chemical/sewerage spills and bacteriological contamination, can communication plans in place. Emergency protocols and communication plans needed during Waste water failures: Key stakeholders are kept fully informed; 1. Roles and responsibilities of individuals and organisations are clearly outlined to avoid miscommunication and duplication of effort; 2. Timeous interventions are taken to rectify the situation; and 3. Affected communities are properly informed and have alternative safe drinking water for the duration of the problem. 4. Emergency protocols and communication planning are therefore critical in minimising public health risks associated with drinking water failure. Basically actions and protocols should be developed in consultation with relevant regulatory authorities and other key agencies. It is vital that protocols are developed prior to the occurrence of any incident or emergency to enable efficient, effective and rapid response that will minimise the impacts on the community. Establishing procedures when emergencies occur is a recipe for disaster and the potential loss of public confidence. and emergency response protocols must be communicated to all relevant personnel and copies of documented procedures must be available. Refer to the below s procedure as stipulated by each alert level: 3

4 Management Protocol (Waste Water Quality) Classification of Waste Water Quality Constituent and Concentration Health implication/risk Management Required Response Time Action Roles and Responsibilities 1 E.coli per 100mL Insignificant chance of infection Out-of-range result relayed to Level 1 grouping (phone/sms and confirmation by ). Lab Head: Lore-Mari IGS 1 Feacal coliforms per 10mL 2. Wastewater Man holes blockages Very slight risk of viral infection with continuous exposure. Assess associated information and organise resample to confirm result. Microbiologist Alert Level I (Waste Water Quality Low Risk) Internal Within 24 hrs of result release If resample result confirms the initial result, implement corrective action to rectify the incident. Superintendent Any health-related Physical or Chemical result that exceeds the upper limit of SANS 241: 2005 Drinking Water Class I limit Insignificant risk to health suitable for lifetime consumption. Monitor effectiveness of corrective action Process Officer & Area Manager If resample result exceeds the concentrations specified in Alert Level I, proceed to Alert Level II. 4

5 Level 1 Group Level 1 Responsible team Position Name Telephone Number Fax number Cell Number Address Municipal Manager Mr. T.C Panyani Technical water Services Area Director : Mr. M.N. Tsoamotse Technical Water Services Manager Mr. B.T Ntseno Superintendent for relevant works Mr. T.E Fobane Institute for groundwater studies Lore-Mari Cruywagen n/a 5

6 Level l I Group Classification of Waste Water Quality Constituent and Concentration Health implication/risk Management Required Response Time Action Roles and Responsibilities E.coli per 100mL Infections adults, as well may occur in sensitive groups. Out-of-range result sent to Level 2 grouping (phone/sms and confirmation by ). Lab Head :IGS Alert Level II (Waste Water Quality Failure Moderate Risk) Coliphages per 10 ml ç 100 Cryptosporidium/Giardia per 10L ph result > 9.5 NTU Very High risk of viral infection with continuous exposure. High risk of protozoan parasite infection. Indirect associated impacts on health through the shielding of bacteria from disinfection. Internal Within 1 hour of positive test result Implement Level 1 action items Undertake additional monitoring as required (both spatially and increased frequency) to establish the source of the contamination and the risk to public health. As in Level 1 Process Officer COD result 75 mg/l Disadvantaging Aerobic ponds /process to kill/reduce unwanted viruses. High COD and microbial load onto the WWTW.- Impacts on functionality of WWTW.Poor effluent from WWTW Communicate with Stake holders/abattoir to stop piping blood within sewerage network Process Officer 6

7 Algal toxins: Microcystin µg/l Possible chronic effects associated with long-term exposure. If any additional sample results exceed concentrations specified in Alert Level II, proceed to Alert Level III. Level II Group Level II Responsible team Position Name Telephone Number Fax number Cell Number Address Municipal Manager Mr. T.C Panyani Technical water Services Area Director : Mr. M.N. Tsoamotse Technical Water Services Manager Mr. B.T Ntseno Superintendent for relevant works Mr. T.E Fobane Communication officer L Mafatman Institute for groundwater studies Lore-Mari Cruywagen n/a 7

8 Level lii Group Classification of Waste Water Quality Constituent and Concentration Health implication/risk Management Required Response Time Action Roles and Responsibilities Alert Level III > E.coli per 100mL >1000 Coliphages per 10 ml Cryptosporidium/Giardia/10L Pump stations Spillages Infections common, even with once-off Consumption Significant and increasing risk of infectious disease transmission. Significant risk of protozoan parasite infection. Air & Environmental pollution Internal and External Immediate Out-of-range result relayed to Level 3 grouping (phone and confirmation by ). Implement Level 1 2 actions. Engage Minor Emergency Management Team. Communicate drinking water emergency and health risk to Head of Provincial DWAF and Head of Provincial DoH Lab Head: IGS As in Level 1 and 2 General Manager/Director: WS (Waste Water Quality Emergency High Risk) Any health-related Physical or Chemical result that exceeds the upper limit of SANS 241: 2006 Drinking Water Class II limit (within exception of turbidity) Significant risk to human health exceedance of maximum allowable limits Assess the communities at risk and the need for an alternate water supply. Municipal Manager General Manager: WS COD result 75 mg/l Disadvantaging Aerobic ponds /process to kill/reduce unwanted viruses. High COD and microbial load onto the WWTW.- Impacts on functionality of WWTW.Poor effluent from WWTW 8

9 Classification of Waste Water Quality Constituent and Concentration Health implication/risk Management Required Response Time Action Roles and Responsibilities Algal toxins: Microcystin µg/l Acute hepatotoxic effects. Level III Group Level III Responsible team Position Name Telephone Number Fax number Cell Number Address Municipal Manager Mr. T.C Panyani Technical water Services Area Director : Mr. M.N. Tsoamotse Technical Water Services Manager Mr. B.T Ntseno Superintendent for relevant works Mr. T.E Fobane Executive Major/Speaker M Mrs M.A Shasha Communication officer L Mafatman Institute for groundwater studies Lore-Mari Cruywagen n/a 9

10 Alert Level IV: Minor Emergency Management Team Top Management Classification of Water Quality Constituent and Concentration Health implication/risk Management Required Response Time Action Roles and Responsibilities >1000 E.coli per 100mL Serious health effects common in all users. >1000 Coliphages per 10 ml ç Serious risk of infectious disease transmission. Internal and External Immediate Out-of-range result relayed to Level 4 grouping (phone and confirmation by ). Head of Lab: IGS Alert Level IV (Drinking Water & wastewater Quality Disaster Very High Risk) >1000 Cryptosporidium/Giardia per 10L Any health-related Physical or Chemical result that greatly exceeds the upper limit of SANS 241: 2006 Drinking Water Class II limit Serious risk of protozoan parasite infection. Serious risk to human health major exceedance of maximum allowable limits. Implement Level 1 3 actions. Engage Major Emergency Management Team (as opposed to the minor in Level 3). As in Level 1 3 Municipal Manager COD result >10.0 mg/l Algal toxins: Microcystin > 10.0 µg/l Severe tooth damage and crippling skeletal fluorosis with long-term exposure. Serious acute hepatotoxic effects. Once coliphages have been detected in a wasterfinal water, a sample should be sent to the University of Pretoria for testing for enteric viruses. In the case of a COD overdose in excess of 175 mg/l, the Director- General of the Department of Health is also required to be informed (Schedule of Regulations on COD Water Supplies under National Health Act (No. 61 of 2003)).Level IV Group 10

11 Level IV Responsible team Position Name Telephone Number Fax number Cell Number Address Municipal Manager Mr. T. Panyani Technical water Services Area Manager : Mr. M.N. Tsoamotse Technical Manager Mr. B.T Ntseno Superintendent for relevant works Mr. T.E Fobane Executive Major/Speaker M Clr. M.A Shasha Human Resource manager Mrs R. Van Platzen N/a Institute for groundwater studies Mrs Lore-Mari Cruywagen n/a Communication officer Mr. L Mafatman

12 12

13 management protocol register Waste Water quality daily activity complain register Date & Time of the complain Complain Description Address of the complain Reporter Details Date & Time of the complaint solved Attended by whom (Name) Remarks 13

14 Conclusion Water is everywhere, in us and around us, in liquid, solid or gas form. Take a moment and consider how wonderful water truly is! A sparkling lake on a hot summer s day, ice cubes clinking in your glass of cool drink, a hot shower on tired muscles, gentle rain feeding our gardens and refreshing our souls. We rely on water each and every day for our very lives and wellbeing. But, the water we have on Earth is finite and the amount of water that is available for human consumption is actually reducing due to many wasteful or polluting practices. So it is highly important to ensure Water quantity and quality incidents should be addressed as soon as possible as stated to above incidents management protocols and it is responsibility of each and every official to ensure proactive mechanisms be implemented avoid reactive mechanisms. Thank you Prepared by: Mr. Moshe T.E Fobane Designation: DWQ Technician Recommended by: Mr T. Ntseno Designation: Technical Manager Approved by: Mr M.N Tsoamotse Designation: Director Technical services 14

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