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6 65 NAGARJUNA, N.; MAHESH, O. RAJAGOPAL, K. A heuristic based on multistage programming approach for machine-loading problem in a flexible manufacturing system. Robotics and Computer-Integrated Manufacturing, Volume 22, p , NEPAL, B.; MONPLAISIR, L.; SINGH, N. Integrated fuzzy logic-based model for product modularization during concept development phase. International Journal Production Economics, Volume 96, p , NGAI, E. W. T.; WAT, F. K. T. A literature review and classification of electronic commerce research. Information & Management. Volume 39, p , NGAI, E. W. T.; XIU, L.; CHAU, D. C. K. Application of data mining techniques in customer relationship management: A literature review and classification. Expert Systems with Applications. Volume 36, p , NORD, J. H.; NORD, G. D. MIS Research: Journal status assessment and analysis. Information & Management. Volume 29, p , NOVAK, S.; EPPINGER, S. D. Sourcing by decision: Product complexity and the supply chain. Management Science. Volume 47, nº 1, p , PENTLAND, B. T.; OSBORN, C. S.; WYNER, G.; LUCONI, F. Useful descriptions of organizational processes: collecting data for the process handbook. CCS work paper. nº 208. MIT Sloan School of Management, Cambridge, MA, Disponível: <http: //ccs.mit.edu/ CCSWP208/CCSWP4082.html>. Acesso em: 28 set PIL, F.; HOLWEG, M. Linking Product Variety to Order-Fulfillment Strategies. Interfaces, Volume 34, nº 5, p , PIRES, S. R. I. Managerial Implications of the Modular Consortium model in a Brazilian Automotive Plant. International Journal of Operations & Production Management. Volume 18, nº 3, p , PIRES, S. R. I. Gestão da Cadeia de Suprimentos: conceitos, estratégias, práticas e casos, Editora Atlas, ISBN: , POKHAREL, S.; MUTHA, A. Perspectives in reverse logistics: A review. Resources, Conservation and Recycling. Volume 53, p , PRASAD, B. Designing products for variety and how to manage complexity. Journal of Product & Brand Management, Volume 7, nº 3, p , RANDALL, T.; ULRICH, K. Product variety, supply chain structure, and firm performance: analysis of the U.S. bicycle industry. Management Science. Volume 47, nº 12, p , 2001.
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10 APÊNDICE 1 Fonte: Ngai e Wat (2002) Figura 5. Framework para análise sobre o "Comércio Eletrônico"
11 70 Figura 6. Framework para análise da Inovação no Setor de Manufatura Fonte: Becheik et al. (2006) Figura 7. Framework para análise sobre Gestão da Cadeia de Suprimentos Fonte: Burgess et al. (2006)
12 Fonte: Elaborada pela autora (2011) Figura 8. Framework para análise sobre Terceirização em Logística 71
13 72 Fonte: Seuring e Müller (2008) Figura 9. Pressões para a Gestão da Cadeia de Suprimentos Fonte: Seuring e Müller (2008) Figura 10. Gestão de riscos e desempenho do fornecedor
14 73 Figura 11. Gestão da cadeia de suprimentos para produtos sustentáveis Fonte: Seuring e Müller (2008) Fonte: Pokharel e Mutha (2009) Figura 12. Framework para análise sobre Logística Reversa Figura 13. Framework para análise sobre Terceirização de Tecnologia de Informação Fonte: Lacity et al. (2009)
15 Fonte: Das (2009) Figura 14. Framework para análise sobre Marketing de Relacionamento 74
16 75 Figura 15. Framework para análise sobre Aplicação de Técnicas de Data Mining na Gestão do Relacionamento com o Consumidor Fonte: Pokharel e Mutha (2009)
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