Leadership and Management Framework Responsibilities

Size: px
Start display at page:

Download "Leadership and Management Framework Responsibilities"

Transcription

1 Leadership and Management Framework Responsibilities Leading and Managing People 1. Provide clear purpose and direction to your team 2. Understand and communicate measurable performance objectives 3. Supervise and allocate work to team members 4. Communicate clearly and succinctly 5. Support team members through on-the-job training 6. Resolve problems and conflicts positively 7. Lead and Manage people in line with appropriate University and Faculty procedures 8. Create a supportive, inclusive environment within the team 1. Help your team create and maintain shared team values 2. Delegate responsibilities to Team Leaders/Superiors 3. Monitor Individual and Team Performance and take action when required 4. Provide Regular and constructive feedback 5. Develop staff 6. Respond appropriately to diversity within the team 1. Recruit and Build an effective team or teams 2. Communicate University, Faculty and Departmental objectives 3. Monitor, review and evaluate performance of individuals, managers and teams 4. Delegate responsibilities and decisions to help empower people and teams 5. Provide specialist guidance and support, acting as a mentor/coach 6. Contribute to the overall management of the Faculty /Department and to the development of strategy, policy and practice 7. Create a culture where diversity is respected and valued 1. Provide effective leadership throughout your area of responsibility 2. Create and Communicate the Strategic Direction for your area of responsibility 3. Act as a coach and mentor 4. Act as a Leadership role model across the University, clearly demonstrating the LMF Behaviours. 5. Champion an inclusive environment where diversity is valued 1

2 Leading Change 1. Identify opportunities for better service delivery and development 2. Support team members through change processes Managing Yourself 1. Develop effective personal networks 2. Identify and undertake selfdevelopment activities 3. Ask for feedback from others about your performance as a manager 4. Plan your time effectively 1. Plan activities to enable successful change 2. Encourage others to be creative and innovative 3. Take account of all stakeholder issues 4. Be aware, and understand implications, of external changes and wider developments in own profession 1. Delegate effectively 2. Demonstrate selfmotivation 3. Demonstrate resilience in achieving personal goals 4. Plan effectively both shortterm and long-term activities 5. Make changes to the way you lead and manage people, based on selfreflection and feedback from your team and manager 1. Scope, plan and drive change within the team 2. Identify and lead change initiatives within the team and at departmental level 1. Recognise and distinguish between own work and that of the rest of the team 2. Role model effective selfmanagement behaviours 3. Undertake leadership and management development activities when appropriate. 4. Seek and respond to feedback about your leadership and management skills from a variety of sources 1. Create and direct new initiatives 2. Anticipate and manage large scale or high-profile change 3. Communicate strategic change effectively throughout your area of responsibility 1. Demonstrate excellent personal effectiveness and management skills 2. Develop and maintain internal and external networks 3. Allocate time to ensure delivery of short-term objectives whilst responding to long-term strategic challenges 4. Undertake executive level leadership and management development activities to update knowledge of best leadership and management practice 2

3 Managing Activities and Resources Managing Information and Knowledge 1. Take responsibility for small scale resources 2. Identify ways of Increasing operational efficiency and effectiveness 3. Plan and prioritise projects and activities 4. Ensure delivery on time, to budget and to the standard required 1. Know who to contact for advice 2. Apply simple problem solving and decision making techniques 3. Collect information to help make decisions 4. Use management information and communication systems 1. Identify resourcing 1. Manage large scale project priorities 1. Optimise use of financial and other resources 2. Run small projects within the group/as part of the management of a larger project 3. Understand the University s Financial Directives and use appropriately 4. Manage the team s finances 1. Establish team-level management information and communications systems 2. Provide and use appropriate information to support decision-making 3. Understand how key University policies should be implemented within the department 4. Liaise with key contracts in the wider University body to support work of self and team 2. Lead and/or contribute to a range of projects at Faculty and University level using most appropriate techniques 3. Monitor and take responsibility for managing resources and budget planning 4. Ensure sufficient resources/staff are available to deliver team objectives and responsibilities 1. Contribute to strategy documents/departmental plans, etc 2. Make effective decisions and solve problems 3. Review and improve Management information and communication systems 2. Manage a number of projects consecutively 3. Control large budgets and high value resources 4. Make clear financial case to University for resource allocation 5. Promote a culture of financial prudence. 1. Understand, conceptualise and interpret the requirements of others 2. Create and Implement Knowledge Transfer policies and processes 3. Establish systems for sharing information and knowledge throughout the University 3

4 Delivering on Our Promises 1. Develop effective relationships with internal and external stakeholders 2. Indentify customer-driven improvements to products or services 3. Help deliver University and Faculty Customer Service initiatives. 1. Manage activities to meet stakeholder expectations. 2. Review customer satisfaction and implement changes to service provision to meet agreed quality standards, guidelines and procedures 3. Promote customer care as a key objective 1. Deliver departmental objectives 2. Review service provision for internal and external customers and identify and introduce additional services 1. Take overall management responsibility and leadership for the service provided 2. Influence the creation of University strategy 3. Role model effective customer service 4. Act as ambassador within the University and beyond 4

5 9. Leadership and Management Framework Skills & Knowledge These are generic management skills across all four levels of management but some senior and strategic managers may require additional or advanced skills as per their job spec. Not all skills will apply to all levels of management eg team leaders may not be involved in recruitment and selection. It is or senior managers within Faculties and department to determine the full range of skills and knowledge required for the post using the LMF as a guide. Leadership & Management Principles 1. Different styles of leadership 2. How to set measurable performance objectives 3. Motivation theories and techniques 4. SRDS 5. Coaching and Mentoring Skills 6. Conflict Management Theory 7. Feedback and briefing skills 8. How to delegate to and empower people & teams 9. Recruitment and skills 10. Promoting Diversity and Equality 5

6 Communication skills 1. How and when to use a variety of communication techniques 2. Communication Theory 3. How to communicate to a variety of audiences 4. The relative importance of written, verbal and non-verbal communications 5. Presentation and Report Writing Skills Personal effectiveness 1. Time Management Techniques 2. Understanding how you learn best (learning styles) 3. How to use the University s on-line Learning Management System (LMS 4. Networking Skills 5. Assertiveness Skills 6. Negotiation Skills 7. Understanding and managing organisational power and politics Project management 1. The roles and relationships between project manager, project sponsor and key stakeholders. 2. Key stages of a project lifecycle. 3. Develop a project plan in consultation with relevant people 4. What should be included in a project plan, ie activities, resources and timescales 5. Ways of identifying and managing potential risks and the importance of contingency planning 6. Use a range of basic project management tools and techniques 6

7 Problem solving/decision making 1. Obtain qualitative and quantitative data and information 2. Analyse information to support decision making and problem solving 3. Use a range of decision making techniques to ensure effective decisions are made Teamworking 1. The difference between a Group and a Team 2. Lifecycle of a team 3. Setting Team Goals 4. Avoiding Team Conflict 5. Creating a Self-Managed Team 6. Creating a Balanced Team 7. Meeting Team Needs 8. Creating a Team Vision and a team culture 7

D 1. Working with people Develop productive working relationships with colleagues. Unit Summary. effective performance.

D 1. Working with people Develop productive working relationships with colleagues. Unit Summary. effective performance. 1 Develop productive working relationships with colleagues Unit Summary What is the unit about? This unit is about developing working relationships with colleagues, within your own organisation and within

More information

Catherine Booth College: School for Learning & Development. The Salvation Army Capability Framework: Generic Matrix

Catherine Booth College: School for Learning & Development. The Salvation Army Capability Framework: Generic Matrix Catherine Booth College: School for Learning & Development The Salvation Army Capability Framework: Generic Matrix V3.0 Sep 2014 Contents ATTRIBUTES... 5 SERVICE USER PERSPECTIVE... 6 TEAM PERSPECTIVE...

More information

Ambulance Victoria Position Description

Ambulance Victoria Position Description Ambulance Victoria Position Description Position Title: Organisational Development Consultant Reports To: Senior Organisational Development Consultant / Manager Organisational Development (as applicable)

More information

DESCRIBING OUR COMPETENCIES. new thinking at work

DESCRIBING OUR COMPETENCIES. new thinking at work DESCRIBING OUR COMPETENCIES new thinking at work OUR COMPETENCIES - AT A GLANCE 2 PERSONAL EFFECTIVENESS Influencing Communicating Self-development Decision-making PROVIDING EXCELLENT CUSTOMER SERVICE

More information

ROLE PROFILE. Performance Consultant (Fixed Term) Assistant Director for Human Resources

ROLE PROFILE. Performance Consultant (Fixed Term) Assistant Director for Human Resources ROLE PROFILE Job Title Reports to Service area No. of staff responsible for Budget responsibility ( ) Performance Consultant (Fixed Term) Assistant Director for Human Resources HR 0 None Purpose of Job

More information

GENERIC CORE MANAGEMENT CRITERIA (CMC) AND STANDARDS (SELECT WHICH ONES ARE APPLICABLE)

GENERIC CORE MANAGEMENT CRITERIA (CMC) AND STANDARDS (SELECT WHICH ONES ARE APPLICABLE) ANNEXURE B GENERIC CORE MANAGEMENT CRITERIA (CMC) AND STANDARDS (SELECT WHICH ONES ARE APPLICABLE) CRITERIA Description Generic Stards for Fully Effective Performance 1. Strategic Provides a vision, sets

More information

Personal Learning and Thinking Skills

Personal Learning and Thinking Skills Personal Learning and Thinking Skills Guidance on delivering Personal Learning and Thinking Skills within Pan Sector Apprenticeship Frameworks Independent enquirers Creative thinkers Reflective learners

More information

Management & Leadership

Management & Leadership Management & Leadership Overview The Management and Leadership qualifications aim to contribute to the skills, knowledge and overall performance of management and aid career progression. The qualifications

More information

Employability Skills Summary

Employability Skills Summary s Summary Monday, 22 November 2010 10:55 AM Version 1.2 s Summary Page 2 Table of Contents BSB10107 Certificate I in Business... 3 BSB20107 Certificate II in Business... 4 BSB30107 Certificate III in Business...

More information

Job Description. Information Manager (Spoke) Band 8b

Job Description. Information Manager (Spoke) Band 8b Job Description Information Manager (Spoke) Band 8b Job Title: Team / Directorate: Band: Responsible to: Accountable to: Information Manager (Spoke) Commissioning Intelligence, Commercial Directorate 8b

More information

Qualification Outline

Qualification Outline Qualification Outline Diploma of Management BSB51107 Get it done. Get it done well Web: www.kneedeep.com.au/certification.html Phone: +61 8 7127 4885 Email: admin@kneedeep.com.au Address: Suite 203, Level

More information

IPDS. Green Book Employees. An Integrated Performance Management, Pay and Grading System. Technical 2. Making West Midlands Safer. www.wmfs.

IPDS. Green Book Employees. An Integrated Performance Management, Pay and Grading System. Technical 2. Making West Midlands Safer. www.wmfs. An Integrated Performance Management, Pay and Grading System Technical 2 Making West Midlands Safer Prevention Protection Response www.wmfs.net Role Profile Role Title Technical 2 Role Ref T2 Overall Purpose

More information

Job Description and Person Specification. Post Number: HCI.C24 JE Ref: JE028

Job Description and Person Specification. Post Number: HCI.C24 JE Ref: JE028 Job Description and Person Specification Job Title: Business Analyst Post Number: HCI.C24 JE Ref: JE028 Grade: PO1 (SCP 35 39) Other payments: Service: Progression: Hours per week: Accountable to: N/A

More information

Community & Events Fundraising Manager. 35 (out of hours work is likely to be required)

Community & Events Fundraising Manager. 35 (out of hours work is likely to be required) JOB DESCRIPTION Job Title: Reporting to: Location: Travelling Requirements: Transportation Requirements: Contracted Hours: Referencing Requirements: Registration Requirements: Community & Events Fundraising

More information

Middlesbrough Manager Competency Framework. Behaviours Business Skills Middlesbrough Manager

Middlesbrough Manager Competency Framework. Behaviours Business Skills Middlesbrough Manager Middlesbrough Manager Competency Framework + = Behaviours Business Skills Middlesbrough Manager Middlesbrough Manager Competency Framework Background Middlesbrough Council is going through significant

More information

JOB PROFILE. Collaborate and work effectively with team members within the section and the rest of the Transformation Service.

JOB PROFILE. Collaborate and work effectively with team members within the section and the rest of the Transformation Service. JOB PROFILE Job Title: Principal Commissioning Officer Consultant 3 Department: Corporate Resources Ref: DCC/14/0344 Section: Transformation Service Job Family: Transformation Job grade: 12 Purpose of

More information

NSPCC JOB DESCRIPTION. Database Training and Support Manager. (Grade 5 - Senior Business Support Officer)

NSPCC JOB DESCRIPTION. Database Training and Support Manager. (Grade 5 - Senior Business Support Officer) NSPCC JOB DESCRIPTION Job Title: Database Training and Support Manager (Grade 5 - Senior Business Support Officer) Function: Department: Supporter Services and Database Administration Supporter Experience

More information

Role Activity Grade 5 PAS Professional Officer

Role Activity Grade 5 PAS Professional Officer Role Activity Grade 5 PAS Generic Post Job Title: Market Insight Officer Title: Reporting to: Head of Market Insight School/ External & Community Relations Department: Job Family: Professional and Administrative

More information

The ICMCI CMC Competence Framework - Overview

The ICMCI CMC Competence Framework - Overview This CMC Competence Framework specifies the cluster of related abilities, commitments, knowledge, and skills that a management consultant should demonstrate in practice in order to successfully complete

More information

Role Description Principal Systems Administrator

Role Description Principal Systems Administrator Role Description Principal Systems Administrator Classification/Grade/Band Clerk Grade 11/12 ANZSCO Code PCAT Code Date of Approval Primary purpose of the role The Principal Systems Administrator is responsible

More information

AVI50308 Diploma of Aviation (Air Traffic Control)

AVI50308 Diploma of Aviation (Air Traffic Control) AVI50308 Diploma of Aviation (Air Traffic Control) Revision Number: 1 AVI50308 Diploma of Aviation (Air Traffic Control) Modification History Not applicable. Description Rationale: A specialist qualification

More information

INFORMATION TECHNOLOGY & MEDIA SERVICES

INFORMATION TECHNOLOGY & MEDIA SERVICES INFORMATION TECHNOLOGY & MEDIA SERVICES Head of IT Operations Permanent, Full-time Grade SENIOR STAFF: Salary to be determined by the Vice Chancellor De Montfort University is home to more than 27,000

More information

JOB DESCRIPTION Facilities Manager Soft Services. RESPONSIBLE FOR: Team Leaders and Contract Support staff

JOB DESCRIPTION Facilities Manager Soft Services. RESPONSIBLE FOR: Team Leaders and Contract Support staff JOB DESCRIPTION Facilities Manager Soft Services DIRECTORATE: Merlin Works DEPARTMENT: Facilities Management SALARY: 44,880 RESPONSIBLE TO: Head of Facilities Management RESPONSIBLE FOR: Team Leaders and

More information

Position Description. Enterprise Agreement: Budget Responsibility: Internal:

Position Description. Enterprise Agreement: Budget Responsibility: Internal: Position Description Position Details Position Scope Title: Business Manager Air Ambulance Victoria Enterprise Agreement: Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2010

More information

Certificate III in Government PSP30112 Description

Certificate III in Government PSP30112 Description Certificate III in Government PSP30112 Description This generalist qualification covers entry-level competencies for a career in the public sector, with a particular focus on meeting the ethical and legislative

More information

EAST AYRSHIRE COUNCIL CABINET 23 JUNE 2010 REVISED COMPETENCY FRAMEWORK. Report by Executive Director of Finance and Corporate Support

EAST AYRSHIRE COUNCIL CABINET 23 JUNE 2010 REVISED COMPETENCY FRAMEWORK. Report by Executive Director of Finance and Corporate Support EAST AYRSHIRE COUNCIL CABINET 23 JUNE 2010 REVISED COMPETENCY FRAMEWORK Report by Executive Director of Finance and Corporate Support 1. PURPOSE OF REPORT 1.1 The purpose of this report is to recommend

More information

Manage the delivery of customer service in your area of responsibility

Manage the delivery of customer service in your area of responsibility Overview Manage the delivery of customer service in your area of What this Unit is about This Unit is about managing the delivery of customer service in the manager s area of. The term customer includes

More information

Registered Nurse Southlands Person Specification and Competencies

Registered Nurse Southlands Person Specification and Competencies Competency Profile GROUP COMPETENCY CORE LEVEL OF COMPETENCY A B C D RESULT 1. Customer Focus CUSTOMER ORIENTATION 2. Taking Responsibility 3. Interpersonal Sensitivity 4. Teamwork ALL JOBS 5. Motivation

More information

DEVELOP A STRATEGY AND PLAN FOR MANAGING CHANGES IN PEOPLE RESOURCING

DEVELOP A STRATEGY AND PLAN FOR MANAGING CHANGES IN PEOPLE RESOURCING UNIT OVERVIEW This unit is appropriate for you if your role involves: identifying and responding to external forces influencing people resourcing reviewing and improving processes to meet organisational

More information

Hospitality manager apprenticeship standard

Hospitality manager apprenticeship standard Hospitality s work across a huge variety of organisations including bars, restaurants, cafés, conference centres, banqueting venues, hotels and contract caterers. These s generally specialise in a particular

More information

Applies from 1 April 2007 Revised April 2008. Core Competence Framework Guidance booklet

Applies from 1 April 2007 Revised April 2008. Core Competence Framework Guidance booklet Applies from 1 April 2007 Revised April 2008 Core Competence Framework Guidance booklet - Core Competence Framework - Core Competence Framework Core Competence Framework Foreword Introduction to competences

More information

CPP50811 Diploma of Waste Management

CPP50811 Diploma of Waste Management CPP50811 Diploma of Waste Management Release: 1 CPP50811 Diploma of Waste Management Modification History New Qualification Description This qualification applies to individuals who provide leadership

More information

The integrated leadership system. ILS support tools. Leadership pathway: Individual profile APS6

The integrated leadership system. ILS support tools. Leadership pathway: Individual profile APS6 The integrated leadership system ILS support tools Leadership pathway: Individual profile APS6 APS 6 profile Supports strategic direction Achieves results Supports productive working relationships Displays

More information

MANAGER, HUMAN RESOURCES CONSULTING JOB & PERSON SPECIFICATION NOVEMBER 2010

MANAGER, HUMAN RESOURCES CONSULTING JOB & PERSON SPECIFICATION NOVEMBER 2010 MANAGER, HUMAN RESOURCES CONSULTING JOB & PERSON SPECIFICATION NOVEMBER 2010 POSITION TITLE Position Title: Manager HR Consulting Position Number: 3520 Faculty/Division: Division of Services and Resources

More information

Role Description Enterprise Architect and Solutions Delivery Manager

Role Description Enterprise Architect and Solutions Delivery Manager Role Description Enterprise Architect and Solutions Delivery Manager Cluster Agency Division Location Classification/Grade/Band Kind of Employment NSW Health Cancer Institute NSW Information Technology

More information

Sub-section Content. 1 Formalities - Post title: Risk Consultant - Reports to: Head of Group Risk - Division: xxx - Location: xxx

Sub-section Content. 1 Formalities - Post title: Risk Consultant - Reports to: Head of Group Risk - Division: xxx - Location: xxx Sub-section Content 1 Formalities - Post title: Risk Consultant - Reports to: Head of Group Risk - Division: xxx - Location: xxx 2 Job Purpose - To support the implementation of an Enterprise Risk Management

More information

Role Profile. Leasehold Co-ordinator (LSE) - Career Ladder: Customer Services. - Level: Level 4. - Function: Leasehold

Role Profile. Leasehold Co-ordinator (LSE) - Career Ladder: Customer Services. - Level: Level 4. - Function: Leasehold Role Profile Role Title: Directorate: Department: Team: Leasehold Co-ordinator (LSE) Resident Services Local Services Regional Role Identifiers: - Career Ladder: Customer Services - Level: Level 4 - Function:

More information

Qualification Outline

Qualification Outline Qualification Outline Diploma of Business BSB50207 Get it done. Get it done well Web: www.kneedeep.com.au/certification.html Phone: +61 8 7127 4885 Email: admin@kneedeep.com.au Address: Suite 203, Level

More information

CDC 502 Support policies, procedures and practice to safeguard children and ensure their inclusion and well-being

CDC 502 Support policies, procedures and practice to safeguard children and ensure their inclusion and well-being Child Care Occupational Standard MQF Level 5 CDC 501 Establish and develop working relationships CDC 502 Support policies, procedures and practice to safeguard children and ensure their inclusion and well-being

More information

Director of Human Resources

Director of Human Resources POSITION DESCRIPTON POSITION: Director of Human Resources STATUS: Contract 5 Years, commencing January 2014 TIME: LOCATION: VISION / CONTEXT: Part-time (0.8FTE averaged over the full year). Either full-time

More information

Employability Skills in Retail Services. Based on the Retail Services Training Package (SIR07) version 3.3

Employability Skills in Retail Services. Based on the Retail Services Training Package (SIR07) version 3.3 Employability Skills in Retail Services Based on the Retail Services Training Package (SIR07) version 3.3 Effective from 2013 Date published October 2012 Updated February 2014 Original published version

More information

Job description HR Advisor

Job description HR Advisor Job description HR Advisor Main purpose of job To work closely with colleagues in the HR Business Partner team along with the wider PDO directorate to ensure delivery of a first class, professional and

More information

Senior Human Resources Business Partner

Senior Human Resources Business Partner Career Service Authority Senior Human Resources Business Partner Page 1 of 6 GENERAL STATEMENT OF CLASS DUTIES Functions as a strategic human resources consultant, where an agency human resources team

More information

Children, Schools and Families Directorate

Children, Schools and Families Directorate 1. JOB TITLE Job Title: Service Support Officer Reports to: Business & Development Manager Service: Grade: Children, Schools and Families Directorate SP8 2. JOB PURPOSE The Service Support Officer (SSO)

More information

PROJECT MANAGER POSITION DESCRIPTION

PROJECT MANAGER POSITION DESCRIPTION Position Title: Project Manager Position Number: Faculty/Division: Services & Resources Classification: HE09 No. Direct Reports & Highest Classified Position: N/A School/Branch: Technology Services FTE:

More information

Staff Development and Performance Management Policy & Procedure

Staff Development and Performance Management Policy & Procedure Staff Development and Performance Management Policy & Procedure Overview The purpose of this document is to outline QAHC s approach to staff development and performance management. The policy and procedure

More information

Role Description Director, Customer Experience

Role Description Director, Customer Experience Role Description Director, Customer Experience Classification/Grade/Band Band 1 Senior Executive Work Level Standards ANZSCO Code PCAT Code Date of Approval Work Contribution Stream: Service/Operational

More information

POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS

POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS Attachment 1 Position Title: Programs & Client Relations Manager Responsible to: Chief Executive Officer Responsibility: Programs Management and Client

More information

Qualification Outline

Qualification Outline Qualification Outline Certificate IV in Project Management Practice BSB41513 Get it done. Get it done well Web: www.kneedeep.com.au/certification.html Phone: +61 8 7127 4885 Email: admin@kneedeep.com.au

More information

Central Services. Business Support Service JOB DESCRIPTION

Central Services. Business Support Service JOB DESCRIPTION Central Services Business Support Service JOB DESCRIPTION POST: GRADE: Grade: Band 12 RESPONSIBLE TO: A Head of Business Support STAFF MANAGED: Team Leaders. In some instance, a Business Support Manager

More information

Identify questions to answer and problems to resolve 2.1; 3.1

Identify questions to answer and problems to resolve 2.1; 3.1 : mandatory competence units mapped to Personal Learning and Thinking Skills This map accompanies the PLTS Guide for practitioners which can be downloaded from www.skillscfa.org The guide includes: an

More information

Internal Communication and Engagement Manager (part-time)

Internal Communication and Engagement Manager (part-time) Internal Communication and Engagement Manager (part-time) Main purpose of job To develop and manage internal communication and engagement programmes to support Alzheimer s Society projects, activities

More information

Fitch Ratings, Inc. 2016 Form NRSRO Annual Certification

Fitch Ratings, Inc. 2016 Form NRSRO Annual Certification Fitch Ratings, Inc. 2016 Form NRSRO Annual Certification Exhibit 8. Certain information regarding Fitch s credit analysts and credit analyst supervisors. The total number of credit analysts (including

More information

Job Title: Lead Practitioner Science KS4. Position Overview

Job Title: Lead Practitioner Science KS4. Position Overview Job Title: Lead Practitioner Science KS4 Salary: L3 L7 Position Overview Responsible to: Director of Science. Teacher of Science Key purposes: a) To carry out the professional duties of a teacher as described

More information

WRH50109 Diploma of Hairdressing Salon Management

WRH50109 Diploma of Hairdressing Salon Management WRH50109 Diploma of Hairdressing Salon Management Revision Number: 1 Modification History Not applicable. Description The Diploma of Hairdressing Salon Management has been designed for owners or managers

More information

Suite Overview...2. Glossary...8. Functional Map.11. List of Standards..15. Youth Work Standards 16. Signposting to other Standards...

Suite Overview...2. Glossary...8. Functional Map.11. List of Standards..15. Youth Work Standards 16. Signposting to other Standards... LSI YW00 Youth Work National Occupational Standards Introduction Youth Work National Occupational Standards Introduction Contents: Suite Overview...2 Glossary......8 Functional Map.11 List of Standards..15

More information

The integrated leadership system. ILS support tools. Leadership pathway: Individual profile EL1

The integrated leadership system. ILS support tools. Leadership pathway: Individual profile EL1 The integrated leadership system ILS support tools Leadership pathway: Individual profile Executive Level 1 profile Shapes strategic thinking Achieves results Cultivates productive working relationships

More information

Andrew Bratt, Assistant Director Human Resources, Resources and Quality Assurance abratt@gmc-uk.org, 0161 923 6215

Andrew Bratt, Assistant Director Human Resources, Resources and Quality Assurance abratt@gmc-uk.org, 0161 923 6215 Agenda item: 21 Report title: Report by: Action: People Strategy- Leadership and Management Andrew Bratt, Assistant Director Human Resources, Resources and Quality Assurance abratt@gmc-uk.org, 0161 923

More information

Leads pedagogical practice. Promotes professional learning

Leads pedagogical practice. Promotes professional learning Leading teaching and learning 1 Creates a student centred learning environment 4 Builds capacity Developing self and others Leading teaching and learning 2 Leads pedagogical practice Developing self and

More information

Kenya Revenue Authority (KRA)

Kenya Revenue Authority (KRA) Kenya Revenue Authority (KRA) Chief Manager - HR Development and Performance Management Job details Reference Number: KRA/HR02/14 Job Title: Chief Manager - HR Development and Performance Management Supervisor:

More information

Management, Leadership and People Development Skills

Management, Leadership and People Development Skills Management, Leadership and People Development Skills Who are these courses for? Appropriate if: You Have Been Undertaking A Supervisory Role You Have Recently Been Promoted Or Appointed To A First Line

More information

Role Profile. Support Assistant (Community Services) Second Step

Role Profile. Support Assistant (Community Services) Second Step (Community Services) Second Step 9 Brunswick Square Bristol BS2 8PE June 2012 1. JOB DESCRIPTION The job description does not describe a comprehensive list of duties, rather a broader range of accountabilities

More information

Release: 2. SIR40212 Certificate IV in Retail Management

Release: 2. SIR40212 Certificate IV in Retail Management Release: 2 SIR40212 Certificate IV in Retail Management SIR40212 Certificate IV in Retail Management Modification History The version details of this endorsed qualification are in the table below. The

More information

Ambulance Victoria. Position Description

Ambulance Victoria. Position Description Position Title: IT Project Manager Team Leader Position Description Division: Information & Technology Department: Solution Delivery Reports To: Manager Solution Delivery Direct Reports: IT Project Managers

More information

Job description - Business Improvement Manager

Job description - Business Improvement Manager Job description - Business Improvement Manager Main Purpose of job The post has lead responsibility for optimising operational performance within the Operations directorate, and across the Society for

More information

Role Description Director ICT Governance, Security and Risk

Role Description Director ICT Governance, Security and Risk Role Description Director ICT Governance, Security and Risk Classification/Grade/Band Band 1 Senior Executive Work Level Standards ANZSCO Code 262112 PCAT Code 1226892 Date of Approval 03 March 2014 Work

More information

Employability Skills in Financial Services

Employability Skills in Financial Services Employability Skills in Financial Services Effective from 2012 Date published 14 October 2011 2011 Copyright Board of Studies NSW for and on behalf of the Crown in right of the State of New South Wales.

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION Position Title Business Unit : Relationship Manager : Corporate Client Services Reports to (Position) : General Manager Corporate Client Services Physical Location : Auckland Date

More information

CORE SKILLS 1. INTRODUCTION INTRODUCTION

CORE SKILLS 1. INTRODUCTION INTRODUCTION . CORE SKILLS 1. INTRODUCTION INTRODUCTION This document sets out the skills which are required most often in roles throughout the British Council, called collectively core skills. They replace the generic

More information

Job Description. Data Acquisition and Processing Manager Band 8b

Job Description. Data Acquisition and Processing Manager Band 8b Job Description Data Acquisition and Processing Manager Band 8b Job Title: Team / Directorate: Band: Responsible to: Accountable to: Data Acquisition and Processing Manager Commissioning Intelligence,

More information

AC COMPETENCY FRAMEWORK Revised June 2012

AC COMPETENCY FRAMEWORK Revised June 2012 AC COMPETENCY FRAMEWORK Revised June 2012 Coaching competencies for All Coaches 1. Meeting ethical, legal and professional guidelines 2. Establishing the coaching agreement and outcomes 3. Establishing

More information

JOB AND PERSON SPECIFICATION. It has an annual budget of approximately 50 million and currently a staff of approximately 300.

JOB AND PERSON SPECIFICATION. It has an annual budget of approximately 50 million and currently a staff of approximately 300. JOB AND PERSON SPECIFICATION Job Title: Division Grade: HR Adviser - HR Operations Section G Reports To: Head of HR Operations General Information The Commonwealth Secretariat is the principal intergovernmental

More information

CHIEF EXECUTIVE OFFICER JOB & PERSON SPECIFICATION MAY 2011

CHIEF EXECUTIVE OFFICER JOB & PERSON SPECIFICATION MAY 2011 CHIEF EXECUTIVE OFFICER JOB & PERSON SPECIFICATION MAY 2011 Chief Executive Officer Page 1 POSITION: REPORTS TO: EMPLOYMENT STATUS: CHIEF EXECUTIVE OFFICER MAYOR AND ELECTED COUNCIL FIXED TERM CONTRACT

More information

BSB60207 Advanced Diploma of Business

BSB60207 Advanced Diploma of Business BSB60207 Advanced Diploma of Business Revision Number: 1 BSB60207 Advanced Diploma of Business Modification History Not applicable. Approved Page 2 of 7 Description Descriptor This qualification reflects

More information

What is this Unit about? Who is this Unit for?

What is this Unit about? Who is this Unit for? H12J 04 (CFAS4.1) Lead a sales team What is this Unit about? This Unit is about how you provide direction to the members of the sales team by motivating and supporting them to achieve their team and individual

More information

Project Manager Job Descriptions

Project Manager Job Descriptions Promotion Criteria Position Overview Statement Principal Duties and Responsibilities PROJECT MANAGER Admin Level 4 Typically >8 years in increasing responsible IT leadership role; typically managed one

More information

Performance Management System Skills and Behaviours Bank

Performance Management System Skills and Behaviours Bank Performance Management System Skills and Behaviours Bank Leadership Gives purpose and direction to ensure that staff are motivated and inspired to deliver the Parliament s aim, values and strategic priorities.

More information

Job description People and Organisational Development Business Partner (Operations)

Job description People and Organisational Development Business Partner (Operations) Job description People and Organisational Development Business Partner (Operations) Main purpose of job The purpose of the People and Organisational Development (POD) directorate is to ensure the Society

More information

CUF40207 Certificate IV in Interactive Digital Media

CUF40207 Certificate IV in Interactive Digital Media CUF40207 Certificate IV in Interactive Digital Media Revision Number: 1 CUF40207 Certificate IV in Interactive Digital Media Modification History Not applicable. Approved Page 2 of 10 Description Descriptor

More information

Communicating and influencing

Communicating and influencing HR SLA Page 1 of 9 Communicating and influencing I communicate confidently, professionally, authoritatively and with clarity both verbally and in writing. I use a range of effective communication skills

More information

Role Description Business Analyst / Consultant - ICT

Role Description Business Analyst / Consultant - ICT Role Description Business Analyst / Consultant - ICT Classification/Grade/Band Clerk Grade 7/8 ANZSCO Code 261111 PCAT Code 1226192 Date of Approval 28 February 2014 Primary purpose of the role The Business

More information

Digital Marketing Specialist

Digital Marketing Specialist v Digital Marketing Specialist Our Vision To be the best company our employees ever work for, the best bank our customers ever do business with and the best investment for our shareholder. Our Mission

More information

BSB51107 DIPLOMA OF MANAGEMENT

BSB51107 DIPLOMA OF MANAGEMENT BSB51107 DIPLOMA OF MANAGEMENT SELF ASSESSMENT QUESTIONS AND CHECKLIST FOR GET RECOGNISED WORKSHOP From the BSB07 Business Services Training Package Contact CCWT: Level 4, 699 George Street (Near Ultimo

More information

Clinical Specialty Midwife/Nurse (CSM/N) Quality & Risk Women s Health

Clinical Specialty Midwife/Nurse (CSM/N) Quality & Risk Women s Health POSITION DESCRIPTION Clinical Specialty Midwife/Nurse (CSM/N) Quality & Risk Women s Health Date Produced/Reviewed: November 2012 Position Holder's Name : Position Holder's Signature :... Manager / Supervisor's

More information

at London Business School Transforming Your Future Developing Leaders at Lloyd s

at London Business School Transforming Your Future Developing Leaders at Lloyd s at London Business School Transforming Your Future Developing Leaders at Lloyd s Are you ready totake charge? Lloyd s future success depends on the quality of its leaders. The Developing Leaders at Lloyd

More information

Cruse Bereavement Care. Job Description. Project staff, volunteers and contractors as required Cruse trainers delivering external training

Cruse Bereavement Care. Job Description. Project staff, volunteers and contractors as required Cruse trainers delivering external training Cruse Bereavement Care Job Description Position Location Responsible to Responsible for Hours Training Manager London (Richmond) Director of Services Project staff, volunteers and contractors as required

More information

IMCPM04 Project Scheduling and Cost Control. Course Outline

IMCPM04 Project Scheduling and Cost Control. Course Outline IMCPM04 Project Scheduling and Cost Control Course Outline January 2012 Project Scheduling and Cost Control Course Aim Project Scheduling and Cost Control is a five-day (5 day) course which provides participants

More information

Managing for Results. Purpose. Managing for Results Practitioner-level Standards

Managing for Results. Purpose. Managing for Results Practitioner-level Standards Managing for Results Practitioner-level Standards Managing for Results Purpose In all sectors and at all levels managers must have the knowledge, understanding and skills to enable them to grasp the right

More information

Manager, Procurement and Contracts

Manager, Procurement and Contracts Position description Position title: Reports to: Directorate: Contract Manager/Team Leader Manager, Procurement and Contracts Operations Date: May 2015 PHARMAC s mission Our legislative objective is: to

More information

KEY RESPONSIBILITIES:

KEY RESPONSIBILITIES: 1. TITLE: FIELD MAINTENANCE MANAGER 2. CLASSIFICATION: SENIOR EXECUTIVE OFFICER (SEO) 3. DEPARTMENT: OPERATIONS 4. POSITION OBJECTIVES: 4.1. Objectives of Position: 4.1.1. To manage and provide direction

More information

Procurement Capability Standards

Procurement Capability Standards IPAA PROFESSIONAL CAPABILITIES PROJECT Procurement Capability Standards Definition Professional Role Procurement is the process of acquiring goods and/or services. It can include: identifying a procurement

More information

JOB DESCRIPTION MARKETING AND COMMUNICATIONS MANAGER

JOB DESCRIPTION MARKETING AND COMMUNICATIONS MANAGER JO DESCRIPTION POST TITLE: ONLINE CONTENT OFFICER POST REF: 08/02 REPORTS TO: MARKETING AND COMMUNICATIONS MANAGER DATE: JUNE 2015 PURPOSE OF JO: TO CREATE EDITORIAL CONTENT FOR CANTERURY COLLEGE ONLINE

More information

INFRASTRUCTURE & TECHNICAL SERVICES MANAGER JOB & PERSON SPECIFICATION DECEMBER 2015

INFRASTRUCTURE & TECHNICAL SERVICES MANAGER JOB & PERSON SPECIFICATION DECEMBER 2015 INFRASTRUCTURE & TECHNICAL SERVICES MANAGER JOB & PERSON SPECIFICATION DECEMBER 2015 Position Title: Infrastructure & Technical Services Manager Position Number: NEW Faculty/Division: Faculty of Engineering,

More information

POSITION DESCRIPTION. Role Purpose. Key Challenges. Key Result Areas

POSITION DESCRIPTION. Role Purpose. Key Challenges. Key Result Areas POSITION DESCRIPTION Position Title Manager, Technical Services Support Position Number Reports to Manager Technology Services Functional Auth HRM Auth Region IT Services Centre Head Office Date Feb 2011

More information

BANK OF PAPUA NEW GUINEA POSITION DESCRIPTION MANAGER LIBRARY UNIT, ECONOMICS DEPARTMENT

BANK OF PAPUA NEW GUINEA POSITION DESCRIPTION MANAGER LIBRARY UNIT, ECONOMICS DEPARTMENT BANK OF PAPUA NEW GUINEA POSITION DESCRIPTION MANAGER LIBRARY UNIT, ECONOMICS DEPARTMENT This Position Description outlines the role, skills, relationships, authorities and accountabilities. The position

More information

Environmental Association for Universities and Colleges (EAUC) EAUC Head Office, University of Gloucestershire, The Park Campus, Cheltenham

Environmental Association for Universities and Colleges (EAUC) EAUC Head Office, University of Gloucestershire, The Park Campus, Cheltenham JOB DESCRIPTION Job Title: EAUC Membership Services Manager Salary Grade: Grade 6 24,273-28,983 Reference Number: School/Department: Base Location: S817 Environmental Association for Universities and Colleges

More information

Qualities of Leadership Excellence at Sodexo. Competencies of a Sales Executive or Sales Vice President

Qualities of Leadership Excellence at Sodexo. Competencies of a Sales Executive or Sales Vice President Qualities of Leadership Excellence at Sodexo Competencies of a Sales Executive or Sales Vice President Helping You Reach Your Full Potential! This brochure is for you, the Sodexo sales executive or sales

More information

Sam Sample Sam@psytech.com RESPONDENT FEEDBACK REPORT 360 APPRAISAL. Psychometrics Ltd.

Sam Sample Sam@psytech.com RESPONDENT FEEDBACK REPORT 360 APPRAISAL. Psychometrics Ltd. Sam Sample Sam@psytech.com RESPONDENT FEEDBACK REPORT 360 APPRAISAL ABOUT THE PSYTECH 360 APPRAISAL 360 appraisals compare an individual's self ratings on a number of behavioural competencies to the ratings

More information

VPQ Level 6 Business, Management and Enterprise

VPQ Level 6 Business, Management and Enterprise VPQ Level 6 Business, Management and Enterprise VPQ Level 6 Certificate in Business, Management and Enterprise The VPQ Level 6 Certificate in Business, Management and Enterprise is a 30 credit qualification.

More information

Role Description Leader, Security Systems Maintenance

Role Description Leader, Security Systems Maintenance Role Description Leader, Security Systems Maintenance Agency Division/Branch/Unit Location Department of Education and Communities Safety and Security Directorate Blacktown Classification/Grade/Band Clerk

More information