Ricoh Security Solutions

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1 Ricoh Security Solutions Version 18 Comprehensive and reliable solutions to protect sensitive information

2 Ricoh Security Solutions Don t underestimate the risks and costs of information theft Information is your most valuable asset. By information we mean classified, confidential, or otherwise sensitive documents, anything from embassy floor plans to personnel reviews. The risk of information theft is very real. For example, Verizon found in a 2011 study that some 174 million digital records were compromised by data intruders in 2011, a more than 4,000% increase over Whether generated within a government, business or private setting, there is urgent need to implement effective strategies to protect information assets. While digital technology has transformed business practices by enabling nearly instantaneous data exchange, it has brought with it some new challenges in terms of security. Specifically, those intent on undermining your interests can quickly and easily intercept information when it s in digital form. The risk can expose you to a diminished competitive advantage, possible litigation or eroding stockholder trust. Listed below are a few high-risk sectors: High Risk Sectors Federal Government Financial Pharmaceutical General Office High-tech Laboratories Law Firms Accounting Medical/Hospitals Information at Risk National Security, Military and Trade Secrets Mergers and Acquisitions, Stock Transactions Clinical Trials, Patent Applications, Quarterly Financial Results Customer Lists, Executive Compensation, Restructuring Plans New Product Design (R&D), Intellectual Property Test Methods, Research Reports Briefs, Depositions, Contracts Audit Data, Financial Reports Billing, Medical Records Leadership in Information Security Ricoh, a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services is dedicated to helping you address unique and varied security challenges as they emerge. By providing customized security options for our customers Ricoh has developed a comprehensive suite of security solutions. These security solutions help protect printed and electronic data content against opportunistic or targeted threats, both internal and external. Assessing your vulnerabilities, establishing security objectives, and taking appropriate countermeasures will help minimize the risk of potentially serious security breaches, and at the same time enable you to document your security compliance initiatives. 1 Verizon 2012 Data Breach Investigations Report, A study conducted by the Verizon RISK Team with cooperation from the Australian Federal Police, Dutch National High Tech Crime Unit, Irish Reporting and Information Security Service, Police Central e-crime Unit and the United States Secret Service. 1 Version 18 October 2014

3 This guide details Ricoh Security Solutions that were designed to best meet your objectives when securing digital office systems. This multi-layered approach will help close the door on those that wish to exploit vulnerabilities. In fact, whether your Ricoh systems are networked or non-networked, these fully integrated, cost-efficient solutions will help guard against prevalent security breaches, without disruption to normal (authorized) document workflow. Ricoh Security Solutions Guide Risk Level LOW HIGH Security Layer Security Objective Restrict Unauthorized Device Access Control Device Output Plus Secure Network Devices Secure Network Print Data Destroy Latent Data Plus Physically Secure Data/Ports Encrypt Web Communications Authenticate Users Plus Monitor and Control Resources Audit All Device Activity Ricoh Security Solutions User Codes Locked Print RAM-based Security User Codes Locked Print RAM-based Security User Codes Locked Print RAM-based Security User Codes Locked Print RAM-based Security SmartDeviceMonitor SmartDeviceMonitor SmartDeviceMonitor HDD Encryption Data Encryption Data Encryption Data Encryption DataOverwriteSecurity System DataOverwriteSecurity System Removable Hard Drive DataOverwriteSecurity System Removable Hard Drive Web Image Monitor Network Port Security Network Port Security Web SmartDeviceMonitor HDD Encryption 128-bit Encryption over SSL/HTTPS 128-bit Encryption over SSL/HTTPS NT Authentication NT Authentication Print Copy & Control Web Image Monitor Web Image Monitor Web SmartDeviceMonitor Web SmartDeviceMonitor HDD Encryption IPv6 Kerberos Enhanced Locked Print Print Copy Scan (PCS) Director Card Authentication Package Version 18 October

4 Ricoh Security Solutions Restrict Unauthorized Device Access User Codes User Codes (standard in most Ricoh systems) enable system administrators to manage and track the use of Ricoh digital output devices. A User Code can be assigned to an individual based on which function(s) they have permission to access. This level of control enables you to monitor system usage (e.g., generate print counter reports by function and User Code). Control Device Output Locked Print Locked Print (available through Ricoh s advanced print drivers) maintains confidentiality by suspending document printing until the authorized user (author/creator) enters the correct PIN (Personal Identification Number) from the device control panel. This eliminates the possibility of anyone viewing or removing a document from the paper tray. (Locked Print requires a hard drive that may be optional, depending on model.) Locked Print Password Encryption As a new feature the password used for locked printing can be encrypted to help protect against wiretapping. Enhanced Locked Print Enhanced Locked Print lets you capture all the benefits of shared, centralized MFPs without compromising document security. Users store, release and manage confidential documents with the security of user ID and password authorization. It's a fast and simple solution for helping to protect your organization's confidential and proprietary data. Users can safely send documents to printers where they are securely held until released by the authorized user. Documents cannot be picked up at the printer by another user, protecting information confidentiality. Documents stored at the printer are encrypted (information cannot be compromised if hard drive is stolen). Enhanced Locked Print is installed to the Multifunctional-printing device either via embedded firmware (SD Card) or remotely via Web Interface. Administrators and users can configure Enhanced Locked Print through a simple web browser-based interface. RAM-based Security Select Ricoh MFP systems use RAM (Random Access Memory) for document processing tasks as a copier, not a hard disk drive. Though a hard drive is available as an option, there is a security benefit to the base configuration in that jobs processed through RAM are volatile (i.e., when the system is turned off, data is immediately erased). Without a means to permanently store data, such as a hard drive, a key security threat is eliminated. As such, these MFP systems can be proposed for low-volume environments where information security is the top priority. Secure Network Devices SmartDeviceMonitor (for Admin*) SmartDeviceMonitor is utility software bundled with all Ricoh printers, print-enabled MFPs and the Printer/Scanner Kit option. This versatile software suite simplifies all aspects of installation, monitoring and management of Ricoh network output systems, while supporting key security features. Change Community Name To address SNMP (Simple Network Management Protocol) vulnerability, the system administrator can change the Community Name of Ricoh hardware devices from Public to another more secure name. If this security measure is taken, the Community Name (for the software) must have the identical name as the connected Ricoh output device. Restrict User Access System administrators can control user privileges through the User Management Tool. This activates a menu for review of the peripherals authorized for use by User Code and User Name. All Ricoh supported peripherals on the network are listed, and a simple click on the device, accesses a menu that restricts or enables access to the device for individual users. 3 Version 18 October 2014

5 Web Image Monitor Web Image Monitor is an integrated Web-based utility for device management. Set IP Address Range (IP Filtering) System administrators can restrict authorized connections to the print controller from those hosts whose IP addresses fall into a particular IP range. Commands or jobs sent from non-authorized IP addresses are ignored by the print controller. Network Port Security The system administrator can enable or disable IP ports, thus controlling the different network services provided by the print controller to an individual user. *Note: SmartDeviceMonitor for Admin resides on the client desktop and allows users to determine the status and availability of Ricoh networked peripherals. Once installed, an icon is placed on each user s desktop in the Windows Taskbar, which shows system status at a glance. IP (Internet Protocol) Address Filtering In a LAN, an IP Address is each networked computer s unique hardware number. Just like your street address with a house or apartment number, these addresses help route s and attachments, forward faxes to the proper recipient, and send print data to networked output devices from originating PCs. The ability of Ricoh devices to block/restrict a particular end-user or set of end-users based on IP addresses improves the management of PCs and users, helps to balance output volumes among multiple devices, and enhances network security by limiting access to files stored in devices. Job Logs/Access Logs A complete listing of every job executed by the device is stored in memory. This list may be viewed via Web SmartDeviceMonitor to track and trace device usage by job and/or user. When used in conjunction with external user authentication modes, it will be possible to determine which specific users may be abusing a device. It is also possible to determine which device was used and by whom in tracing an unauthorized transmission. WPA Support (Wi-Fi Protect Access) Used in conjunction with the IEEE a/b/g Wireless LAN option, WPA is a security specification that addresses vulnerabilities in wireless communications. It provides a high level of assurance to enterprises, small businesses, and even home-based users that data will remain protected by allowing only authorized users to access their networks. Personal and Enterprise authentication and encryption features block intruders with wirelessly-enabled laptops from tapping into wireless networks in any environment, preventing the interception of data streams and passwords, or from using the wireless connection as an entry point into the customer data network X Wired Authentication 802.1X provides Network-port based authentication for point-to-point communication between network devices and a LAN port. By providing a point-to-point connection to a LAN port, communication will terminate if the authentication fails. Data Encryption As mission critical data traverses the network it is possible for the knowledgeable hacker to intercept raw data streams, files, and passwords. The advent of wireless network technology, while increasing the convenience of surfing and printing for millions, also leaves networks vulnerable to attack from intruders armed with wireless laptops via any access points within range. Without protection, intelligible information can easily be stolen, or modified/falsified and re-inserted back into the network. Ricoh devices are equipped with the following encryption capabilities to help you reduce these risks. Version 18 October

6 Ricoh Security Solutions Address Book Encryption Address Book Encryption protects contact information by encrypting the data stored in a system s address book. Even if the HDD is physically removed from the unit, the data cannot be read. This function eliminates the danger of a company s or department s entire population of employees, customers, or vendors being targeted for malicious messages or PC virus contamination. Further, since address book data usually corresponds to user names and passwords used elsewhere on the network, protecting printer/mfp address book data increases overall network security. Encrypted PDF Transmission Adobe s PDF file format has become the universal standard for creating documents that can easily be opened and shared by any user on any platform. Adobe provides the Acrobat Reader application as a free download across the Web. A PDF file is essentially a snapshot of a document. It is unchangeable (although files are editable with the full Adobe Acrobat application) and therefore attractive to document owners that wish to share, but restrict alterations, to approved documents. Part of the attraction of the PDF format is that file sizes are drastically reduced versus those of the native application, making them easier and faster to . While Adobe offers a number of security- related features within the Acrobat application to lock and password-protect documents, there is nothing to prevent the files from being intercepted in a decipherable form while traveling over the network. That s where Ricoh s Encrypted PDF Transmission function adds value, scrambling and encrypting the data that would otherwise be a very transparent document during transmission. Users may choose between 40-bit and 128-bit encryption, and set recipient rights to allow changes to or extract content from the document. (See also PDF Password Encryption.) Hard Drive (HDD) Encryption This function can encrypt the system s hard drive to protect against data theft. Even if the hard drive stolen, data will not be disclosed. The encryption methodology used is Advanced Encryption Standard (AES) to 256 bits. Driver Encryption Key Ricoh devices offer this feature that scrambles user authentication passwords when using the PCL or RPCS drivers so others cannot access the system fraudulently using a stolen user s password. PDF Password Encryption This function corrects a vulnerability in Encrypted PDF Transmission in that the window for entering the user password displays the password in clear text. This function encrypts passwords up to 32 characters for more secure PDF transmission and storage. The assignment of a group password for both the destination machine and connected PCs is done via DeskTopBinder Lite. SNMP v3 Encrypted Communication Simple Network Management Protocol version 3 (SNMP v3) is a network management standard widely used in TCP/IP environments. SNMP provides a method of managing network hosts such as printers, scanners, workstation or server computers, and groups bridges and hubs together into a community from a centrallylocated computer running network management software. It allows administrators, for example, to make changes to device settings via SmartDeviceMonitor from a networked PC with encrypted communications to help you maintain a secure environment. Earlier versions (v1 and v2) of SNMP were used to configure and monitor remote devices. The latest version, SNMP v3, offers enhancements to user authentication and data encryption that deliver greater security features to protect customer data and network assets. When activated, SNMP v3 prevents unauthorized users from seeing either the password and/or the actual content of the file in readable text form, protecting valuable information. 5 Version 18 October 2014

7 Kerberos Kerberos is a network authentication protocol designed to provide strong authentication for client/server applications by implementing secret-key cryptography. Many internet protocols do not provide any security for their passwords. Hackers employ programs called sniffers to extract passwords to gain access to networks. Sending an unencrypted password over a network is risky and can open the network to attack. Kerberos authentication helps to limit the risks caused by unencrypted passwords and keep networks more secure. IPsec Communication IPsec (IP security) is a suite of protocols for securing Internet Protocol (IP) communications by authenticating and/or encrypting each IP packet in a data stream. IPsec also includes protocols for cryptographic key establishment. Organizations that require high levels of security have networks with IPsec for data protection. These organizations require printing using IPsec. S/MIME for Scan to S/MIME (Secure/Multipurpose Internet Mail Extensions) is a standard for public key encryption and signing of encapsulated in MIME (Multipurpose Internet Mail Extensions). MIME is an Internet Standard that extends the format of to support text in character sets other than US-ASCII, non-text attachments, multi-part message bodies, and header information in non-ascii character sets. This function is used to encrypt confidential data transmitted by Scan to for data protection against wiretapping. Secure Network Print Data Data Encryption via IPP Another powerful way to address data security is through encryption. Using Ricoh s SmartDeviceMonitor for Client utility, print data can be encrypted by means of Secure Sockets Layer/Transport Layer Security (SSL/TLS) via Internet Printing Protocol (IPP), thus securing data between workstations and network printers/mfps. (TLS is a protocol that helps assure privacy and data integrity between client/server applications communicating over the Internet.) This means that any attempt to tap print data will fail, i.e., the intercepted data is indecipherable. Please see the included product specification charts for model support. Destroy Latent Data Ricoh DataOverwriteSecurity System (DOSS): To further thwart data loss, an organization s information security measures should incorporate technology that destroys latent digital images on the MFP s hard drive. Ricoh s DataOverwriteSecurity System achieves that goal as it destroys temporary data stored on the MFP s hard drive by writing over the latent image with random sequences of 1 s and 0 s. Ricoh s three-pass random data overwrite process makes any effort to access and reconstruct stored print/copy files virtually impossible. Operates in conjunction with the Removable Hard Drive Security Systems, providing a multi-layered approach to securing sensitive documents. A simple display panel icon provides visual feedback regarding the overwrite process, e.g., completed or in-process. Conforms to National Security Agency (NSA) recommended methods of managing classified information. Assists customers in their compliance with HIPAA, GLBA and FERPA requirements. DOSS Type A, B, C, D, F, H and I are ISO Certified to an EAL of 3. Security Acts Compliance Requirements Companies that use and store certain sensitive data such as medical information, financial information or certain other information that personally identifies individuals may be subject to a number of regulatory requirements including HIPAA (Health Insurance Portability and Accountability Act), GLB (Gramm-Leach-Bliley Act) or the Family Education Rights Privacy Act. While no system can absolutely assure data security, the use of Ricoh solutions such as DOSS and the RHD option can help customers address the risk posed by sensitive latent data. Version 18 October

8 Ricoh Security Solutions Physically Secure Data/Ports Removable Hard Drive Security (RHD) Systems Convenient and easy to use, Ricoh s Removable Hard Drive Systems interface with a digital system s standard hard drive. This solution secures the system s internal hard drive within an external rigid housing using a key lock system. A numbered labeling system ensures the Removable Hard Drive is easy to identify while in storage or when being replaced in the system. Also provided is a cushioned static-free case to protect the Removable Hard Drive while in transit or storage. To provide even more security and flexibility when dealing with both classified and non-classified documents, an optional additional Removable Hard Drive is available. This allows Ricoh digital systems to handle two separate interchangeable Removable Hard Drives; one RHD for classified documents and the other RHD for unclassified documents. After the classified documents have been copied or printed, the classified drive can be removed and placed in a secure location and the unclassified drive can be reinserted for unclassified copying or printing. The Removable Hard Drive is placed in a strategically accessible area for easy authorized removal and storage. Maximizes security by allowing the physical separation of data from the input/output device, preventing access to remnant data. Removable Hard Drive-enabled Ricoh systems operate seamlessly with the device s robust copy, print and scan features. Operates in conjunction with Ricoh s DataOverwriteSecurity System, providing a multi-layered approach to securing sensitive documents. Functions available include copy, print, scan, and Document Server* when the Removable Hard Drive is installed. When a RHD is installed the fax option is unavailable. *Document Server, a capability of select Ricoh output systems that stores jobs (scan, print, fax, or copy) on the system s hard drive, also supports Secure Document Release. Network Port Security Typically, network-enabled systems are shipped to the customer with all the network ports open, making the addition of these systems to different networks as easy as possible. Although making the network-enabled systems easy to install, opened unused network ports pose a security risk. To provide enhanced network security, Administrators can disable a specific protocol such as SNMP or FTP using Web Image Monitor or SmartDeviceMonitor. This prevents the theft of user names and passwords, as well as helping address outside threats including destruction/falsification of stored data, Denial of Service (DoS) attacks and viruses that can enter the network via an unused printer or MFP port. Encrypt Data Communication 128-bit Encryption over SSL GlobalScan and DocumentMall both support 128-bit encryption over SSL (Secure Sockets Layer). SSL technology works by using a private key to encrypt data that s scanned from the Ricoh MFP to the GlobalScan or DocumentMall server, creating a secure connection. Any URL (Uniform Resource Locator) that requires an SSL connection, such as GlobalScan and Document Mall, will start with https:, with s standing for secure. Authenticate Users Prevent Unauthorized System Usage: Authentication is an MFP security feature that restricts unauthorized users, or a group of users, from accessing system functions or changing machine settings. This important capability enables the system administrator to employ Access Limitation Management, helping to protect your MFP installed base from unapproved usage or tampering. GlobalScan is a Web-based Content and Document Management Solution that enables select Ricoh systems to perform network scanning functions, specifically, scan to or folder, as well as perform OCR, fax and document management functions via optional plug-ins. This powerful, yet easyto-use, paper document capture and distribution system integrates seamlessly with your existing mail infrastructure to significantly boost workgroup productivity by combining scanning functionality within an accessible copier platform. GlobalScan s enhanced security features include: Secure LDAP, Secure SMTP, Kerberos Authentication and Password Protected PDF. DocumentMall, a low cost application with many security features, provides Internet access to your documents from anywhere in the world, 24 hours a day, 7 days a week, enabling easy sharing and collaboration across disperse geographic boundaries. 7 Version 18 October 2014

9 User Authentication enables you to restrict machine access so that only those with a valid user name and password can access MFP functions. Windows Authentication verifies the identity of the MFP user by comparing login credentials (user name/password) against the database of authorized users on the Windows Network Server, thus granting or denying access to MFP functions. LDAP Authentication validates a user against the LDAP (Light-weight Directory Access Protocol) server, so only those with a valid user name/password can access your global address book, i.e., search and select addresses stored on the LDAP Server. Administrator Authentication A registered administrator manages system settings and user access to MFP functions. Up to four Administrators can share the administrative tasks, enabling the workload to be spread and limit unauthorized operation by a single administrator, though the same individual can assume all roles. In addition, a separate Supervisor can be established for setting or changing the administrator passwords. Basic Authentication Authenticates a user utilizing the user name/password registered locally in the MFP s Address Book. No one without a valid user name/password can access the machine. User Code Authentication Utilizes Ricoh s standard User Code system to authenticate the user. The MFP operator simply enters their User Code, which is compared to the registered data in the MFP s address book. No one without a valid User Code can access the machine. Basic Authentication and User Code Authentication can be utilized in non-windows and/or non-networked office environments. US Department of Defense Common Access Card (CAC) Authentication The Common Access Card (CAC) is a US DoD specialized ID card-based authentication system design for government users that must be compliant with the Homeland Security Presidential Directive -12 (HSPD-12). This Directive requires that all federal employees and contractors enhance security efficiently by reducing identity fraud through increased protection of personal privacy. The only customers for Ricoh s CAC Authentication Solution is the U.S. Department of Defense (DoD) [US Army, Navy, Air Force, Marines, Coast Guard and affiliated agencies]. Personal Identity Verification (PIV) is the civilian U.S. government version of the CAC card. Monitor and Control Resources Print Copy Scan (PCS) Director Print Copy Scan (PCS) Director is a comprehensive print management solution, which enables customers to analyze, understand and ultimately save on the costs associated with printing and photocopying. This solution can be implemented to silently monitor printing activity, limit the number of prints and copies a user can make, as well as enforce rules based printing methodologies to reduce Total Cost of Ownership. Print Copy Scan (PCS) Director identifies and controls the cost of printing across the entire enterprise. Audit All Device Activity Ricoh Print and Copy Control v3 for Equitrac Office and Express Ricoh Print and Copy Control enables customers to better control user access and track copy/print information via software embedded onto the hard disk drives of select Ricoh output systems. Advantages include: Secure Authentication Options Protect sensitive data and prevent unauthorized use with the authentication method that fits your business. Ultimate simplicity and security. Employees access MFPs using their company ID badges and optional card readers that install in minutes. Ricoh PCC accepts MIFARE, Legic, HID Prox (125 KHz) and magnetic stripe cards. Convenient customized access. Easily track all document output using secure PIN access by user, project or even workgroup. Instant company-wide access. Users simply input their existing network IDs and passwords to unlock MFPs. User Friendly and Secure Convenient, secure printing. Follow-You document production lets you output documents from any network MFP so you can avoid busy or unavailable machines, or send multiple documents and print them as needed in different departments, floors or buildings. Timed control. Administrators can schedule automatic deletion of jobs from the server after a preset time limit. Strengthened security. Jobs reside on a secure server not on system hard drives. Plus, fewer documents sit unattended in output bins since they re held until released by user. Version 18 October

10 Ricoh Security Solutions Unauthorized Copy Control Ricoh s print driver supports a unique feature that no other manufacturer offers, Unauthorized Copy Control. What this feature does is embed patterns and text under printed text to help eliminate the risk of unauthorized copying of sensitive documents. This new functionality is ideal for smaller businesses that primarily use the system for fax, copy and print output, for instance, companies that copy personnel reports, compensation plans, medical records, financial reports, etc. Unauthorized Copy Control consists of two functions: 1. Mask Type for Copying 2 is a standard feature that embeds a masking pattern and message within the original printout. If copies are made, either on the Ricoh or competitive digital systems, the embedded message appears; the author s name, for instance, would help identify the originator. 2. Select Data Security for Copying 1 all copy output that is made on a MFP equipped with the Copy Data Security Unit will be grayed out, leaving only a 0.16 (4mm) margin of masking pattern. Notes: 1 Requires optional Copy Data Security Unit. Not supported on some Fax-enabled configurations. Copy reduction ratio less than 50% will be deactivated. 2 Some digital MFPs may not detect masking patterns. J. Smith J. Smith J. Smith Masked Type for Copying Data Security for Copying Mandatory Security Information Print Mandatory Security Information Print is a feature that includes information about who printed the document, when and from which device. Types of security information that will be included with Mandatory Security Information Printing: Date and Time when the job was printed Name or Log-in User ID of the user who printed the job IP address of the device which printed the job Serial number of the device which printed the job Administrators can select which types of information should be printed on the output. The print position can be changed to upper left, upper right or lower left. (Default setting: lower right) General Office Commercial Facsimile Security Features Standalone Commercial Fax Restricted Access Restricted Access allows you to keep close track of machine usage and deters passers-by from using the machine. Authorized users must enter a code before they can use the machine. Furthermore, this function can be linked to the Night Timer feature so that Restricted Access is turned on/off at certain hours, preventing after-hours access. Server Domain Authentication When security and user tracking are an issue for IT Managers, Server Domain Authentication is standard on the FAX4430NF and FAX5510NF. Authentication limits access to the fax systems increasing security by monitoring machine usage. Machine access is given only to users with a Windows domain controller account. Server Authentication will limit access to the fax system not only for scan to , but also for standard faxing, IP faxing and LAN faxing. Security PIN Code Protection To prevent exposure of a PIN Code or Personal ID, any character after a certain position in the destination s dial number will be concealed both in the display and Communications Report. 9 Version 18 October 2014

11 Closed Network With Closed Networks, the ID codes of the communicating machines are checked. If they are not identical, the communication is terminated, thus preventing possibly confidential documents from being transmitted intentionally or accidentally to the wrong location(s), i.e., outside the network. (Note: Closed Network requires all fax systems be Ricoh systems with closed network capability.) Confidential Transmission/Reception This feature enables the user to transmit/receive to a mailbox that is passcode-protected. Messages are only printed after the recipient enters the proper passcode, providing an enhanced level of security when communicating between machines. Memory Lock When Memory Lock is enabled, documents from all senders (or specific senders) are retained in memory. When the Memory Lock ID is entered from the control panel, the documents print, another form of security that prevents documents from sitting on a receive tray for passers-by to read. Networked Commercial Fax ITU-T Sub-address Routing Using a Sub-address, appended to a fax number, makes it possible to route a fax directly to the recipient s PC, via their address. When received to a PC, confidentiality is maintained, i.e., only the recipient can view the message. IP-fax Ricoh Facsimile Systems, with NIC FAX Unit installed, support secure T.38 real-time IP-fax over a corporate Intranet, not only bypassing costly phone lines, but also operating securely behind the firewall. Ricoh Security Solutions Compatibility Chart Commercial Facsimile Security Features Closed Network Confidential Transmission/Reception IP Fax ITU-IT Sub-address Routing Memory Lock Restricted Access Security PIN Code Protection Server Domain Authentication Super G3 Facsimile FAX 1190L FAX3320L FAX4430L FAX4430NF FAX5510L FAX5510NF Version 18 October

12 Ricoh Security Solutions ISO Information Security Statement ISO 27001:2005 is an auditable international standard setting out the requirements for an Information Security Management System (ISMS). The standard is designed to identify, manage, and minimize a wide range of threats to which information is regularly subjected, and requires that processes and procedures are scripted to identify and minimize security risks that may affect information systems. Ricoh recognizes the importance of helping to protect the information assets of our business, our customers, our business partners, and our employees. Ricoh is committed to developing, implementing, and continually improving our ISMS to identify and protect the information assets of our business operations. Ricoh has chosen the ISO standard and certification in key locations and departments to demonstrate our commitment to information security. ISO 27001:2005 The ISO International Standard, published in 2005, sets out the requirements for Information Security Management Systems. It is supplemented by ISO/IEC 17799:2005 (Information Technology Security techniques Code of practice for information security management). The code of practice is a reference document which defines best practices for information security management, and is a direct outgrowth of the earlier British Standard BS Ricoh IEEE / ISO Certification Statement IEEE /ISO Certification IEEE is an information technology security standard developed by the office equipment industry. The standard defines the minimum requirements for security features used by Multifunctional Products (MFPs) in operational environments that require a high level of document security. The industry accepted, independent third-party verification offered via ISO security testing is combined with a fixed protection profile to provide a common baseline for assessing MFP security. MFPs achieving certification for the IEEE standard are designed with enhanced security features to conform to the established protection profile. To ensure that the MFP demonstrates conformance with the established standard, an independent third-party laboratory tests and provides verification that a vendor s security features claims are accurate and issues a validation report. Customers can then use the IEEE validation reports issued for the certified or compliant MFP in their own information security plans to demonstrate that reasonable effort has been made to safeguard information. Key features, benefits and offerings to our customers Validation of MFP security features by an independent third party laboratory that is recognized by the US Government Independent third-party verification that a vendor s security features claims regarding its MFPs are accurate A comprehensive standard establishes a common baseline of security expectations for MFP products No longer need to evaluate individual security feature claims from different vendors Customers can use the information generated by the certification testing as a proof source for their information security plans 11 Version 18 October 2014

13 Areas of the MFP that have been tested to the IEEE Standard The following MFP functional areas have been validated to the IEEE standard. These areas have been identified as the most vulnerable for possible data breach. User Identification and Authentication systems Data Encryption technology available for the MFP systems Validation of the MFP system s firmware Separation of the analog fax line and copy/print/scan controller Validation of the data encryption algorithms DOSS Operation Product Certification Statement Ricoh Americas Corporation has a dynamic and evolving product offering. Please visit for the most up-to-date product certification information. Ricoh is a forward looking company with a dynamic product line constantly being improved to meet our customers changing requirements. IEEE P2600.1/ISO Certification for Ricoh products is a constant process with ongoing certification updates and efforts. This being said the latest certification information may not be listed on this website. Please contact your Ricoh sales professional for the most up-to-date information regarding IEEE P2600.1/ISO Certification. Version 18 October

14 Ricoh Security Solutions Ricoh Security Solutions Compatibility Charts Network Data Document Security Protection Device Access Encryption Protection Certs. Web Image Monitor SmartDeviceMonitor Network Protocols ON/OFF Administrator Authentication Job Log/Access Log IP Address Filtering User Account Registration User Authentication Wi-Fi Protect Access (WPA) Kerberos 802.1X Wired Authentication U.S. DoD Common Access Card (CAC) Auth. 128-bit Secure Socket Layer (SSL) Address Book Encryption Encrypted PDF Transmission Driver Encryption Key PDF Password Encryption SNMP v3 Encryption S/MIME for Scan to IPsec Communication HDD Encryption Locked Print Password Encryption DataOverwriteSecurity System (DOSS) Locked/Secure Print/Enhanced Locked Print Password Protection of Stored Documents RAM-based Security* (If Hard Drive is Optional) Color Multifunction Aficio MP C6501/ C7501 Pro C550EX/ C700EX* Pro C900s Aficio MP C300/SR/ C400/SR Aficio MP C2051/ C2551 Aficio MP C305SPF Aficio MP C3502/ C3002 SPF Aficio MP C5502/ C4502 SPF Aficio SP C242SF Removable Hard Drive Unauthorized Copy Control Mask Type for Copying Copy Data Security Option Mandatory Security Information Print Aficio MP C300HT/ HW Aficio MP C3003/ C3503 Aficio MP C4503/ C5503/C6003 Aficio MP C6502/ C8002 Pro C5100S/ Pro C5110S* SP C250SF/ C252SF IEEE /ISO Certification * Note: The Pro C550EX/Pro C700EX and the Pro C5100S/Pro C5110S and Fiery controllers have separate security features. The security features listed above are for the mainframe GW controller only. If the mainframe is configured with the Fiery, the Fiery's security features take precedence. 13 Version 18 October 2014

15 Network Data Document Security Protection Device Access Encryption Protection Certs. Web Image Monitor SmartDeviceMonitor Network Protocols ON/OFF Administrator Authentication Job Log/Access Log IP Address Filtering User Account Registration User Authentication Wi-Fi Protect Access (WPA) Kerberos 802.1X Wired Authentication U.S. DoD Common Access Card (CAC) Auth. 128-bit Secure Socket Layer (SSL) Address Book Encryption Encrypted PDF Transmission Driver Encryption Key PDF Password Encryption SNMP v3 Encryption S/MIME for Scan to IPsec Communication HDD Encryption Locked Print Password Encryption DataOverwriteSecurity System (DOSS) Locked/Secure Print/Enhanced Locked Print Password Protection of Stored Documents RAM-based Security* (If Hard Drive is Optional) Black & White Multifunction Aficio MP 171/F/ SPF Removable Hard Drive Unauthorized Copy Control Mask Type for Copying Copy Data Security Option Mandatory Security Information Print Pro 907EX/1107EX/ 1357EX Aficio MP 201F/ SPF Aficio SP 5200S/ 5210SF/5210SR Aficio SP 1200SF Aficio MP 301SPF Aficio SP 3400/ 3410 SF Aficio SP 3510 SF Aficio SP 4410SF (SFgx) Aficio MP 2352/ 2852/3352 SPF Aficio MP 5002/ 4002/SPF Aficio MP 6002/ 7502/9002 SPF Aficio MP 2501 SP Aficio MP 2550B Pro 8100EX/8100S/ 8110S/8120S Aficio MP 2553/ 3053/3353 Aficio MP 2554SP/ 3054SP/3554SP 1 Printer/Scanner Kit is required. 2 Printer/Scanner Kit and IEEE b required. IEEE /ISO Certification Version 18 October

16 Ricoh Security Solutions Network Data Document Security Protection Device Access Encryption Protection Certs. Web Image Monitor SmartDeviceMonitor Network Protocols ON/OFF Administrator Authentication Job Log/Access Log IP Address Filtering User Account Registration User Authentication Wi-Fi Protect Access (WPA) Kerberos 802.1X Wired Authentication U.S. DoD Common Access Card (CAC) Auth. 128-bit Secure Socket Layer (SSL) Address Book Encryption Encrypted PDF Transmission Driver Encryption Key PDF Password Encryption SNMP v3 Encryption S/MIME for Scan to IPsec Communication HDD Encryption Locked Print Password Encryption DataOverwriteSecurity System (DOSS) Locked/Secure Print/Enhanced Locked Print Password Protection of Stored Documents RAM-based Security* (If Hard Drive is Optional) Color Printers Aficio SP C231N/ C232DN Aficio SP C420DN Aficio SP C420DN-KP HotSpot Aficio SP C820DN Aficio SP C821DN Aficio GX2500 Aficio GX3000* Aficio GX e3300n* Aficio GX3050N* Aficio GX e3350n* Aficio GX5050N* Aficio GX e5550n* Aficio GX7000 Pro C900 Aficio SP C430DN/ SP C431DN Aficio SP C431DN-HS Aficio GX e7700n Pro C651EX/C751EX Aficio SP C830DN/ SP C831DN Aficio SP C730DN SP C250DN/ SP C252DN Removable Hard Drive Unauthorized Copy Control Mask Type for Copying Copy Data Security Option Mandatory Security Information Print IEEE /ISO Certification GX3000/3050N/5050N does not use the same Web Image Monitor as the other Ricoh printers. The browser is developed by Silex Technology and will be slightly different from the other models. *The GX3000/GX e3300n/gx3050n/gx e3350n/gx5050n/gx e5550n support IP address filtering feature only. Mac address filtering is not supported. Locked/Secure Print is only available if the Hard Disk is installed 15 Version 18 October 2014

17 Network Data Document Security Protection Device Access Encryption Protection Certs. Web Image Monitor SmartDeviceMonitor Network Protocols ON/OFF Administrator Authentication Job Log/Access Log IP Address Filtering User Account Registration User Authentication Wi-Fi Protect Access (WPA) Kerberos 802.1X Wired Authentication U.S. DoD Common Access Card (CAC) Auth. 128-bit Secure Socket Layer (SSL) Address Book Encryption Encrypted PDF Transmission Driver Encryption Key PDF Password Encryption SNMP v3 Encryption S/MIME for Scan to IPsec Communication HDD Encryption Locked Print Password Encryption DataOverwriteSecurity System (DOSS) Locked/Secure Print/Enhanced Locked Print Password Protection of Stored Documents RAM-based Security* (If Hard Drive is Optional) Black & White Printers Aficio SP 3300D/ SP 3300DN Removable Hard Drive Unauthorized Copy Control Mask Type for Copying Copy Data Security Option Mandatory Security Information Print Aficio SP 4100NL Aficio SP 4100N-KP HotSpot Aficio SP 4110N-KP HotSpot Aficio SP 4210N Aficio SP 5100N Aficio SP 6330N Aficio SP 8200DN Aficio SP 9100DN Aficio SP 5200DN Aficio SP 5210DN Aficio SP 1210N Aficio SP 4310N Aficio SP 1210N Aficio SP 3400n/ SP 3410D Aficio SP 3510DN Aficio SP 8300DN Wide Format Aficio MP W5100 Aficio MP W7140 Aficio MP CW2200 Aficio MP W3601 IEEE /ISO Certification Version 18 October

18 The content of this document, and the appearance, features and specifications of Ricoh products and services are subject to change from time to time without notice. Products are shown with optional features. While care has been taken to ensure the accuracy of this information, Ricoh makes no representations or warranties about the accuracy, completeness or adequacy of the information contained herein, and shall not be liable for any errors or omissions in these materials. The only warranties for Ricoh products and services are as set forth in the express warranty statements accompanying them. Nothing herein shall be construed as constituting an additional warranty. Your actual results, including print speed and other performance measures, will vary depending upon your use of the products and services, and the conditions and factors affecting performance. THERE ARE NO GUARANTEES THAT YOU WILL ACHIEVE RESULTS SIMILAR TO OURS. RICOH DOES NOT PROVIDE LEGAL, TAX, ACCOUNTING OR AUDITING ADVICE, OR REPRESENT OR WARRANT THAT OUR PRODUCTS OR SERVICES WILL GUARANTEE OR ENSURE COMPLIANCE WITH ANY LAW, REGULATION OR SIMILAR REQUIREMENT. Customer is responsible for making the final selection of products, solutions and technical architectures, and for ensuring its own compliance with various laws such as the Gramm-Leach-Bliley Act, the Sarbanes-Oxley Act and the Health Insurance Portability and Accountability Act (HIPAA). Ricoh Americas Corporation, 70 Valley Stream Pkwy, Malvern, PA 19355, RICOH Ricoh and the Ricoh logo are registered trademarks of Ricoh Company, Ltd. Windows and Windows 3.1/95/98/Me/NT 4.0/2000/XP are registered trademarks of Microsoft Corporation. All other trademarks are the property of their respective owners. Print speed may be affected by network, application or PC performance. Specifications and external appearances are subject to change without notice.

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