Content Management Systems Dustin Richardson, Smeal College of Business,

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1 Content Management Systems Dustin Richardson, Smeal College of Business, Enterprise Content Management Systems:$250K and up Vignette Supposedly works with J2EE and JDBC Strong e-commerce functionality Customers: Bank One, Geisinger Health, Hewlett-Packard, Motorola, Ball State, University of California at San Diego, University of Miami, University of Wisconsin-Madison, Heinz, Volkswagon, US Postal Service, Wall Street Journal, United Airlines Documentum At its core is a document repository Can store, catalog, organize, and create meta data for every digital asset imaginable Is made to handle terabytes (1,000 gigabytes) of information and millions of simultaneous users Customers British Aerospace, China Southern Airlines, Continental Airlines, Delta Airlines, Lockheed Martin, United Airlines, BMW, Ford, Dow Corning, Enron, General Mills, Nestle, McDonalds, Pepsi, Proctor & Gamble, Whirlpool, Arizona State Univ., Concordia Univ., Harvard Business School Publishing, North Carolina State University, Univ. of Michigan, Univ. of Pennsylvania, USC, Bank of New York, Charles Schwab, Merrill Lynch, Morgan Stanley Dean Witter, Adobe, Compaq, NVIDIA, Samsung, Sun Microsystems, Xerox, Yahoo! Interwoven Good for editors and writers, not as good for developers One of the top portal vendors Customers General Electric, Boeing Cisco Systems, Shell, Sony, Amazon, Jon Deere General Motors, AT&T, Sprint, Stanford University, US Postal Service, Coca-Cola, Kraft, Lowes, Forbes, Viacom Stellent 95% of its deployments are intranet installations Has built in Content Tracker Clean Microsoft Word integration Minimum 50 seat license is a drawback for departmental installations Customers Fordham University, Ohio State University, University of Idaho, Washington State University, Coca-Cola, Hallmark, Costco, Home Depot

2 Other Enterprise Content Management Systems: FileNet Broadvision - BEA IBM Content Management Server Upper-Tier Content Management Systems: Average License fees run from $ ,000 Gauss Originally written in Perl, most of the product has been migrated to a J2EE framework, although there is still some Perl under the hood Can use JSP templates to deliver dynamic pages, or plug into BEA and IBM portal servers Workflow management works for simple implementations. If you have a complex workflow, Gauss may give you some problems Customers Gauss is a German based company, most of their customers are European based, but has gained a foothold in the US market Fatwire Has gone though four owners, and possible will see a fifth Java, XML back end Clean Microsoft Word integration Must have an application server to run this product, choosing from IBM, Netscape, Oracle, or BEA Customers Tufts, Cornell, University of Texas at Arlington, JP Morgan Chase, Fortune 500 Corporation, IBM, SUN Microsystems, Ford, 3M, New York Times, Hallmark, Best Buy, Verizon Rythmyx (Percussion Software) Java, XML, XSL back end Has one of the strongest workflow approaches Has an impact analysis (if I change this image or link, what other pages is it going to impact) Can set up separate communities on the same server that can exists independent from one another Licensing is set up on a per server basis Has multiple editing tools Customers Thrifty Car Rental, Dollar Rent a Car, Iceland Air, Reuters, MGM Studios, Reader s Digest, Bowling Green University, Penn State?, Fed Ex, PricewaterhouseCoopers, Boeing, Goodyear, Honda, AT&T, Time Warner, Walt Disney, Prudential Insurance, Bank of America, Chase Manhattan Bank, PNC Bank,

3 Microsoft Content Management Server ASP.NET framework back end Pages can make use of VB.NET and C# Limits internal actors to 8 roles out of the box MUST sit on a Microsoft server Direct integration with VisualStudio.net Other Upper-Tier Content Management Systems: BEA (Mostly works as a publishing engine for other WCM packages) Tridion MediaSurface Day Communiqué Citrix Hummingbird Bowstreet Computer Associates Sun ONE IBM Websphere SAP ATG Plumbtree Departmental CMS Packages Average License fees run from $40-80,000 Dynabase/Engenda XML back end More of a task management system This product really doesn t do a whole lot, but is relatively inexpensive. PaperThin (CommonSpot) ColdFusion back end Designed to be dummy-proof from the start Can create your own custom ColdFusion code It is suggested you have a ColdFusion guru on hand if you go with this package Doesn t use an object oriented approach Starting Price is $20,000. For what you get, it s a good price Merant Java, XML back end Integrates with Dreamweaver, Apache Tomcat, IBM WebSphere Supports applications written in Perl and other languages

4 Nice package for the price Ingeniux Windows and Java back end as well as XML Offers the inverse of CommonSpot, greater re-use, but technically more complicated Publishes content in a variety of formats like WML and different laguages Have a choice to bake or fry your pages Best for organizations without a complex content approval process who want to publish quickly Sells aggressively to higher education Customers Knox College, University of Redlands, Hartwick College, Quinnipiac University (could not find extensive list) Red Dot ASP (Microsoft) backend, also makes use of Java One of the best in WYSIWYG editing MUST sit on a Microsoft server Can publish to Apache and Java servers for delivery Other Departmental Content Management Systems: IXOS (Obtree) Roxen CMS Hosted Services iupload Atomz CrownPeak $2-5,000/month plus $10-40,000 set-up Clickability Low-Priced Products 4-5 figure licensing costs, but, as always watch for cost creep Ektron Has versions in ASP,.NET, ColdFusion and PHP Can use the relevant language in your pages Could be considered the leader in low priced products Not good for enterprise solutions but most companies don t need enterprise solutions and are often poorly served in a package that offers more capabilities than they need Extremely high value for the price Ideal for sites with less than 2000 pages $3-13K plus CF and database licenses

5 Customers Bank of America, Cigna Corp, Wells Fargo, CNET, Discovery.com, Warner Bros, a VERY extensive list, especially under Education, all can be found at Other Low Priced Products: Userland Frontier - available for $900 a year InfoSquare GlobalScape uses PHP on top of a Windows Server Open Source Alternatives Free Midgard PHP source code Zope Python Based Open Architecture Community System OpenCMS Java and XML based Cofax Bricolage Perl based CMS

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