FTS NETWORX Enterprise TQC-JTB

Save this PDF as:
Size: px
Start display at page:

Download "FTS NETWORX Enterprise TQC-JTB-05-0002"

Transcription

1 7 DISASTER RECOVERY The Sprint promise to our customers is to deliver the broadest choice and flexibility of communication products and services so they can do what they want and better. Sprint understands, however, that the promise loses credibility if our products and services are not available when and where the customers need them. Sprint also understands that extraordinary events can and do affect the ability of Sprint to provide products and services to our valued customers. To assure our customers that they can depend on Sprint products and services, Sprint maintains an active business continuation program that performs business resumption, disaster recovery and incident management functions. This program assures customers that we implement these functions consistently across the company to enable a rapid, effective response by Sprint to unplanned events that affect our products and services. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXX XX X XX XX XX XX XXX XXXXXXXXXXXXXXXXXXXXXXXXXXX Page 169 March 5, 2007

2 7.1 DISASTER RECOVERY PLAN (L ) The offeror shall describe in the Disaster Recovery Plan its disaster recovery organization, resources, strategies, practices, policies, processes, procedures, tools, systems, reports and any other relevant capabilities to provide the Government with a high degree of confidence that the offeror has sound, effective, and adequate management, technical, and operational capabilities that meet Government disaster recovery requirements.(l ) Sprint has prepared our Networx Real World-Tested Disaster Recovery Plan Disaster Recovery Plan (DRP) that Dedicated disaster recovery details the processes and organizations personnel Extensive Government that Sprint will use to satisfy the disaster experience recovery requirements identified in A worldwide network that Is disaster-resistant Section C (all subsections) of the Fewest reportable FCC outages for 9 consecutive years Networx RFP. (J.9 ID 10294) The Disaster Recovery Plan is in narrative form, with charts and graphs to illustrate critical points and enhance reader understanding. The DRP, contained in Plan 4 of this proposal, contains the following mandatory sections: Table Disaster Recovery Mandatory Coverage Disaster Recovery Plan Section DRP Section Number Disaster Recovery Organization Section 2 Disaster Recovery Communication Section 3 Disaster Recovery Strategy Section 4 Disaster Recovery Capabilities Section 5 Disaster Recovery Readiness/Preparedness Section 6 Maintenance and Test Procedures Section 6.1 Testing and Revising the Plan Section 6.2 Prevention Section 6.3 Sprint has included our Disaster Recovery Plan with this response, and in accordance with contractual requirements, Sprint will provide the GSA COR with an updated DRP within 30 calendar days after Notice to Proceed. In addition, Sprint will deliver to the GSA COR an annual update to the DRP that will address improved disaster recovery practices, processes, and technologies that Sprint incorporates into the contract. Page 170 March 5, 2007

3 Key elements addressed in the Sprint Disaster Recovery Plan include the items in Table Item XXXXXXX XXXXXXXX XXXXXXX XXXXXXXX XXXXXXX XXXXXXX XXXXXXXXX XXXXXX XXXXXXX XXXXXXXX XXXXXXXX XXXXXXX XXXXXXXXXXXX Table Disaster Recovery Plan Key Elements Description XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXX XXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXX XXXXXXXX XXXXXXXXXXX XXXXXXXXXX XXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXX Page 171 March 5, 2007

4 Item XXXXXXXXXXXXX XXXXXXXXXXXXXX XXXXXXXX Description XXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXX 7.2 DISASTER RECOVERY CAPABILITIES (L ) The offeror shall describe its disaster recovery capabilities and approach to provide the Government a high degree of confidence that the offeror will be a strong partner that understands the challenges that the Government faces in: (a) Ensuring continuity of Government operations and services, and the integral role of Networx services in such operations; (b) Minimizing the impact that Networx services related disasters will have on Government operations and services; (c) Maintaining the viability of the Disaster Recovery Plan given the length of the Networx contracts and the changes that will take place in the service environment; (d) Ensuring that Networx disaster recovery capabilities are maintained up to current standards and practices (L ) Sprint has a mature disaster recovery program that addresses the 5 major phases of disaster recovery: 1. Initial Awareness 3. Notification 5. Recovery 2. Damage Assessment 4. Activation One key aspect of the Sprint disaster recovery program is an Emergency Management Group, a recovery management organization modeled on the National Interagency Incidents Management System (NIIMS). Other organizations that use NIIMS include the Federal Emergency Management Agency (FEMA), Fire and Police, the U.S. Coast Guard, the American Red Cross, and other emergency first responders. By utilizing a common model, Sprint is able to interface with first responders efficiently to ensure rapid and effective response to emergencies. Page 172 March 5, 2007

5 7.2.1 Sprint Disaster Recovery Works The best proof of the maturity of the Sprint Disaster Recovery program is the fact that major disruptive events, such as hurricane Isabel, the Northeast power outage, and the California fires in 2003 had minimal impact on Sprint business operations and to the services provided to Sprint customers. The robustness of our program was illustrated in two other significant events that are noted below. XXXXXXXXXXXXXXXXXXX XX XXXX XXXXXXXXXXXXXXXXXXXXX XX XXXX XX XXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX X XX XXXXXXXXX XXXX XX X Page 173 March 5, 2007

6 X XX X XXXXXXXXXXXXXXXXXX September 11, 2001 XX XXX X X XXXXX X XXXXXXXXXXXXXXXXXXXXXXXX Support of the Government s Major Operational Goals For the Networx program, Sprint prepared a Disaster Recovery Plan (DRP) that addresses how Sprint will deal with disasters that could potentially affect its operational facilities and infrastructure that support Networx. The primary purpose of the Sprint Networx DRP is to ensure that Sprint meets the Government s four major operational goals (as specified in RFP Section L ). Specifically, these goals are to: a. Ensure continuity of Government operations and services, and the integral role of Networx services in such operations b. Minimize the impact that Networx services-related disasters will have on Government operations and services Page 174 March 5, 2007

7 c. Maintain a continuously updated Disaster Recovery Plan given the length of the Networx contract and the changes that will occur in the service environment d. Ensure that Networx disaster recovery capabilities meet current standards and practices Disaster Recovery Communications To ensure effective communications between Sprint and the Government during disaster recovery operations, Sprint designated a Disaster Recovery Liaison Officer within the Integrated Sprint Program Office. The Sprint Disaster Recovery Liaison Officer will be the primary interface to the Government in the event of a disaster. The Disaster Recovery Liaison Officer will notify the PMO when a disaster occurs that has major consequences on its Networx services, and coordinates as appropriate with the PMO and impacted Agencies. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXX XXXX XX XXXXXXXXXXXXXXX If an event occurs that may have major effects on Networx services, the Sprint Networx Disaster Recovery Liaison Officer will immediately notify the designated Government PMO Point of Contact of the nature of event. This notification will occur within 15 minutes of determining that the event has occurred. The emergency management actions that Sprint will use to ensure that critical users service requirements continue during disasters are discussed in the Networx Disaster Recovery Plan (DRP). Page 175 March 5, 2007

8 Figure Disaster/Emergency Communications Flow The Sprint communication process ensures rapid and effective communication with the Government in emergencies. As the Networx service provider, Sprint will remain solely responsible for network operations, and will use the Government PMO-provided priorities as guidance in restoring services to Networx users. To be fully responsive to Government service needs, Sprint is prepared to activate its emergency management capability when directed by the Government PMO. Page 176 March 5, 2007

9 7.2.4 Disaster Recovery Liaison Officer XX XXX XXX XX XXX X XX XXXX XX XX XXXXXXXXXXXXXXXXXX If a disaster occurs, the Sprint Networx Disaster Recovery Liaison Officer (or a fully qualified alternate) will be on-site at the Government PMO within four hours of notification of the disaster. Since he has no conflicting duties, the Sprint Networx Disaster Recovery Liaison Officer will be available on an extended basis, as requested by the PMO, to support recovery from major or long-term disaster situations. Page 177 March 5, 2007

10 7.2.5 Disaster Recovery Features of the Sprint Network Regarding the survivability of Sprint Network Management Systems (NMS), Sprint currently incorporates geographically diverse systems to ensure the operability of our systems. This ensures our real-time network monitoring is resistant to failure and avoids the possibility of a single point of failure impacting the entire network management function. XXXXXXXXX X XXX XX X X XXXXXXXXXXXXXXXXXXXXXXX Ongoing Readiness and Preparedness Sprint recognizes that maintaining an effective disaster recovery program requires ongoing readiness and preparedness. For this reason, the Sprint Networx Disaster Recovery Liaison Officer will work on an ongoing basis with the Sprint Emergency Management Group and the Government to ensure that the Networx disaster recovery processes are enhanced to maintain the disaster response readiness for Networx services. As part of these ongoing activities, Sprint Networx Disaster Recovery Liaison Officer will provide, as requested by the Government, annual disaster recovery briefings. The purpose of these briefings is to: Inform and educate the Government on the latest issues, trends, technologies, and practices pertaining to disaster recovery Page 178 March 5, 2007

11 Discuss the implications of these trends, technologies, and practices to the Networx program Discuss the actions that Sprint plans to take to improve its disaster recovery readiness. (J.9 ID 10320) Based on the information exchanged at this briefing, Sprint will assist the Government in reassessing the current disaster recovery plan and practices, plan improvements, and determine what further changes, if any, it should incorporate into the Networx program. This will ensure that the annual Networx Disaster Recovery Plan updates reflect these planned disaster recovery improvements. In addition, the Sprint Networx Disaster Recovery Liaison Officer will prepare briefings on Sprint disaster recovery practices for GSA and Agency representatives and, upon request, will conduct the briefings Continuous Disaster Recovery Program Review Sprint continually reviews our disaster recovery program to ensure that it is effective and constantly ready to address potential disasters. As discussed in Section 6, Disaster Recovery Readiness/Preparedness, of the Disaster Recovery Plan, key steps in this review process include: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXX Page 179 March 5, 2007

12 7.2.8 Disaster Preparedness Drills To ensure we are prepared for an emergency and that our disaster recovery plans and processes execute as expected, Sprint conducts annual disaster recovery preparedness drills and exercises. XXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX X X XXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX The collective scope and magnitude of these drills and exercises ensure that the disaster recovery plans for restoring the infrastructure supporting Networx services are both comprehensive and implemented effectively when required. Sprint documents the results of all disaster recovery drills, which are analyzed in detail to identify any shortcoming and lessons learned. As part of the annual updates to the Disaster Recovery Plan, Sprint will report to the Government PMO the actions that Sprint is taking to address any identified shortcoming. (J.9 ID 10321) 7.3 SPRINT EMERGENCY RESPONSE TEAM In addition to the disaster recovery capabilities implemented to protect our networks and information systems, Sprint has long been committed to Page 180 March 5, 2007

13 assisting emergency responders with communications technology and support personnel. Beginning with the Oklahoma City bombing in 1995, Sprint has responded to the needs of emergency responders with effective, secure, and interoperable wireless communications, as well as technological support. Sprint has improved our response capability by centralizing the company s resources under a single directive the Emergency Response Team (ERT). This has enabled Sprint to expedite processing of assistance requests from Federal, state, and local Agencies, as well as prepare and deploy its capabilities more efficiently. XXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXX the ERT is able to immediately mobilize proven wireless communications to multiple emergency sites, regardless of whether there is a Sprint network in Figure XXXXXXXXXXXXXX the area. XXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Centralized emergency response for public safety and disaster support organizations Wireless communication capability regardless of location Support for National Special Security Events Field training exercise support Page 181 March 5, 2007

14 7.3.1 Sprint ERT Capabilities The Sprint ERT is an experienced, cross-functional group within the Sprint Public Sector Federal Government that provides wireless telecommunications infrastructure and support to public safety and disaster support organizations during national and statewide emergencies and field training exercises. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXX. The following is a partial listing of emergencies to which the Sprint ERT has responded. XXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXX XXXXXX XXXXXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXX Page 182 March 5, 2007

15 XXXXXXX XXXXXXXXXXXXXXXXX XXXXXX XXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXX XXXXXXXXXXXXXX XXXXXXXXXXXXXXX XX X X XX X XXXXXXXXXXXXXXXXXXXXXXXXXXXX Our customer operations personnel are trained in rapid account creation, maintenance and pre- and post-deployment service billing, which are necessary in emergency situations. Listed below are examples of assets deployed in support of Agency response to natural disasters. X XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXX XX XXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Page 183 March 5, 2007

16 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX X XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXX In addition to the support that ERT provides during national and statewide emergencies and field training exercises, the ERT provides for-fee services to planned Agency-specific events. XXXXXXXXXXXXXXXXXXXXXXXX XX XXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Military Events (Command events, academy graduations, air shows, change of command) Federal, state, and local elections (registration and voting officials, candidates, political parties) Major international events (NATO, FTAA, and OAS) National Special Security Events (2004 G8 Conference, Democratic and Republication National Conventions, Presidential Inauguration, State of Union Address) Sprint ERT Services XXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXX Page 184 March 5, 2007

17 XXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX X XXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XX XXX XXXX XXXX XX X X XX X XXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXX XX XXXXXXXXXXXXXXXXX Page 185 March 5, 2007

18 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXX X XX XXXXXXXXXXXXXXXXX Page 186 March 5, 2007

7.1 MANAGED FIREWALL SERVICES (MFS) (L.34.1.6; C.2.10.1)

7.1 MANAGED FIREWALL SERVICES (MFS) (L.34.1.6; C.2.10.1) 7.1 MANAGED FIREWALL SERVICES (MFS) (L.34.1.6; C.2.10.1) The offeror shall describe the means by which the requirements for Security Services specified in Section C.2 Technical Requirements will be satisfied.

More information

7.6 VULNERABILITY SCANNING SERVICE (VSS) (L.34.1.6.4; C.2.10.3) 7.6.1 Satisfying the Service Requirements (L.34.1.6.4 (c))

7.6 VULNERABILITY SCANNING SERVICE (VSS) (L.34.1.6.4; C.2.10.3) 7.6.1 Satisfying the Service Requirements (L.34.1.6.4 (c)) 7.6 VULNERABILITY SCANNING SERVICE (VSS) (L.34.1.6.4; C.2.10.3) The offeror shall describe each of the optional Security Services offered. Table L.34.1-8 shows the Security Services that shall be optional

More information

5.2.2 Voice Over Internet Protocol Transport Services (VOIPTS) (L.34.1.4; C.2.7.8)

5.2.2 Voice Over Internet Protocol Transport Services (VOIPTS) (L.34.1.4; C.2.7.8) 5.2.2 Voice Over Internet Protocol Transport Services (VOIPTS) (L.34.1.4; C.2.7.8) The offeror shall describe the means by which the requirements for Transport/IP/Optical Services specified in Section

More information

7.5.1 Satisfying the Service Requirements (L.34.1.6.4 (c))

7.5.1 Satisfying the Service Requirements (L.34.1.6.4 (c)) 7.5 MANAGED E-AUTHENTICATION SERVICE (MEAS) (L.34.1.6.4; C.2.10.6) The offeror shall describe each of the optional Security Services offered. Table L.34.1-8 shows the Security Services that shall be optional

More information

6.3 VIDEO TELECONFERENCING SERVICES (VTS) (L.34.1.5.4; C.2.8.1) 6.3.1 Satisfying the Service Requirements (L.34.1.5.4 (c))

6.3 VIDEO TELECONFERENCING SERVICES (VTS) (L.34.1.5.4; C.2.8.1) 6.3.1 Satisfying the Service Requirements (L.34.1.5.4 (c)) 6.3 VIDEO TELECONFERENCING SERVICES (VTS) (L.34.1.5.4; C.2.8.1) The offeror shall describe each of the optional Management and Applications Services offered. Table L.34.1-6 shows the Management and Applications

More information

SUBJECT: Audit Report Disaster Recovery Capabilities of the Enterprise Payment Switch (Report Number IS-AR-09-009)

SUBJECT: Audit Report Disaster Recovery Capabilities of the Enterprise Payment Switch (Report Number IS-AR-09-009) July 30, 2009 ROSS PHILO VICE PRESIDENT, CHIEF INFORMATION OFFICER ROBERT J. PEDERSEN TREASURER SUBJECT: Audit Report Disaster Recovery Capabilities of the (Report Number ) This report presents the results

More information

RESTRICTED POLICY. 1. SoS From: Martin Bellamy Pensions IS Director. Use of the Customer Information System as a shared, cross-government asset

RESTRICTED POLICY. 1. SoS From: Martin Bellamy Pensions IS Director. Use of the Customer Information System as a shared, cross-government asset 1. SoS From: Martin Bellamy Pensions IS Director Date: 16 February 2007 Copy:Janet Grossman Acting Chief Executive Permanent Secretary Ministers Special Advisors ET PSMT See attached list Use of the Customer

More information

3.2 Program Management (L.30.2.3.2; C.7; G.1.3)

3.2 Program Management (L.30.2.3.2; C.7; G.1.3) 3.2 Program Management (L.30.2.3.2; C.7; G.1.3) Verizon, as a full-service telecommunications integrator, is the logical choice to continue serving and expanding the growing WITS customer base due to its

More information

HALLOWEEN SPOOKTACULAR STUDENT WORKSHEET MASTERS AND ANSWER KEYS

HALLOWEEN SPOOKTACULAR STUDENT WORKSHEET MASTERS AND ANSWER KEYS HALLOWEEN SPOOKTACULAR STUDENT WORKSHEET MASTERS AND ANSWER KEYS Dear Assembly Coordinator and Teachers, The following pages contain student worksheet masters and answer keys. They are to be used in conjunction

More information

Pension Taxation Issues. 2. This paper deals with a number of topical issues in the general area of pension taxation.

Pension Taxation Issues. 2. This paper deals with a number of topical issues in the general area of pension taxation. TSG 10/23 Pension Taxation Issues Introduction 1. Over half of people in employment are covered by supplementary or private pension arrangements, including close to 850,000 private and public sector employees

More information

9 TROUBLE AND COMPLAINT HANDLING

9 TROUBLE AND COMPLAINT HANDLING 9 TROUBLE AND COMPLAINT HANDLING The offeror shall describe its organization, resources, strategies, practices, policies, processes, procedures, tools, systems, reports and any other relevant capabilities

More information

ROSS PHILO EXECUTIVE VICE PRESIDENT AND CHIEF INFORMATION OFFICER

ROSS PHILO EXECUTIVE VICE PRESIDENT AND CHIEF INFORMATION OFFICER March 24, 2010 ROSS PHILO EXECUTIVE VICE PRESIDENT AND CHIEF INFORMATION OFFICER CHARLES L. MCGANN MANAGER, CORPORATE INFORMATION SECURITY SUBJECT: Audit Report Windows Access Controls at the Information

More information

UnitedHealthcare India Claims Document Submission-Self Service Tool

UnitedHealthcare India Claims Document Submission-Self Service Tool UnitedHealthcare India Claims Document Submission-Self Service Tool Any use, copying or distribution without written permission from UnitedHealth Group is prohibited. 1 Overview (Please click on the link

More information

Off-Site Contingency Plan REDACTED VERSION

Off-Site Contingency Plan REDACTED VERSION Hunterston B Nuclear Power Station and Hunterston A Decommissioning Site Off-Site Contingency Plan Prepared by Ayrshire Civil Contingencies Team on behalf of North Ayrshire Council For the West of Scotland

More information

PAUL VOGEL MANAGING DIRECTOR, GLOBAL BUSINESS AND SENIOR VICE PRESIDENT

PAUL VOGEL MANAGING DIRECTOR, GLOBAL BUSINESS AND SENIOR VICE PRESIDENT February 12, 2008 GEORGE W. WRIGHT ACTING VICE PRESIDENT, CHIEF TECHNOLOGY OFFICER SUSAN M. PLONKEY VICE PRESIDENT, CUSTOMER SERVICE PAUL VOGEL MANAGING DIRECTOR, GLOBAL BUSINESS AND SENIOR VICE PRESIDENT

More information

Appendix 3 Disaster Recovery Plan

Appendix 3 Disaster Recovery Plan Appendix 3 Disaster Recovery Plan December 13, 2006 Revision XXQwest Government Services, Inc. 4250 North Fairfax DriveArlington, VA 22203(Delete this page)revision history Revision Number Revision Date

More information

IVA Funds New IRA Account Application

IVA Funds New IRA Account Application PLEASE PRINT ALL ITEMS CLEARLY IVA Funds New IRA Account Application This form may be used to open a new Traditional IRA, Rollover IRA, Roth IRA, or SEP IRA in accordance with the Custodial Account Adoption

More information

January 20, 2009 GEORGE W. WRIGHT VICE PRESIDENT, INFORMATION TECHNOLOGY OPERATIONS

January 20, 2009 GEORGE W. WRIGHT VICE PRESIDENT, INFORMATION TECHNOLOGY OPERATIONS January 20, 2009 GEORGE W. WRIGHT VICE PRESIDENT, INFORMATION TECHNOLOGY OPERATIONS SUBJECT: Audit Report Service Continuity at the Information Technology and (Report Number ) This report presents the

More information

NEXT. Tools of the Participant Portal: Scientific Reports & Deliverables

NEXT. Tools of the Participant Portal: Scientific Reports & Deliverables NEXT Tools of the Participant Portal: Scientific Reports & Deliverables Scientific Reporting and Deliverables: Terminology Scientific Reporting: Standardised format & always due at the end of Reporting

More information

Capital Investment in Health Report of the Department of Health. Overview and Priorities

Capital Investment in Health Report of the Department of Health. Overview and Priorities Capital Investment in Health Report of the Department of Health Overview and Priorities Introduction The attached report, which can be read in conjunction with the HSE Capital Plan 2011-2015 1, seeks to

More information

communication and action-planning toolkit using surveys to achieve change in organisations

communication and action-planning toolkit using surveys to achieve change in organisations communication and action-planning toolkit using surveys to achieve change in organisations www.voiceproject.com.au Voice Project Pty Ltd, ABN 90 089 506 801 Sydney Melbourne P: +61 2 8875 2800, E: sydney@voiceproject.com.au

More information

Displaying a CAODC Service Rig Electronic Tour Sheet

Displaying a CAODC Service Rig Electronic Tour Sheet Displaying a CAODC Service Rig Electronic Tour Sheet V1.4.0 A displayed or printed Service Rig Electronic Tour Sheet is divided into the individual sections as defined below. Each section can have independent

More information

REVIEW OF HARWOOD MUSEUM OF THE UNIVERSITY OF NEW MEXICO

REVIEW OF HARWOOD MUSEUM OF THE UNIVERSITY OF NEW MEXICO REVIEW OF HARWOOD MUSEUM OF THE UNIVERSITY OF NEW MEXICO THE UNIVERSITY OF NEW MEXICO May 29, 2015 Audit and Compliance Committee Members Lt. General Bradley Hosmer, Chair Jack Fortner, Vice Chair James

More information

Guide For Using The Good MPF Employer Award Logo

Guide For Using The Good MPF Employer Award Logo Guide For Using The Good MPF Employer Award Logo Contents 1. Preface 2. General Guidelines P.2 P.3 3. Logo Usage a. Minimum Size and Clear Space b. Full Colour Logo c. Black, Reversed, Single Colour and

More information

An example of a CPD submission by an independent statistical consultant

An example of a CPD submission by an independent statistical consultant An example of a CPD submission by an independent statistical consultant Commentary The attached submission was made by a CSci registrant who was selected for audit as part of the CSci revalidation process

More information

UNION COLLEGE INCIDENT RESPONSE PLAN

UNION COLLEGE INCIDENT RESPONSE PLAN UNION COLLEGE INCIDENT RESPONSE PLAN The college is committed to supporting the safety and welfare of all its students, faculty, staff and visitors. It also consists of academic, research and other facilities,

More information

5.1.1 Voice Services (VS) (L.34.1.4.6; C.2.2.1)

5.1.1 Voice Services (VS) (L.34.1.4.6; C.2.2.1) 5.1.1 Voice Services (VS) (L.34.1.4.6; C.2.2.1) The offeror shall describe each of the optional services offered. Table L.34.1-4 shows the Transport/IP/Optical Services that shall be optional to offer.

More information

TAFE TEACHERS AND RELATED EMPLOYEES ENTERPRISE AGREEMENT 2013. Statements of duties for proposed new roles

TAFE TEACHERS AND RELATED EMPLOYEES ENTERPRISE AGREEMENT 2013. Statements of duties for proposed new roles TAFE TEACHERS AND RELATED EMPLOYEES ENTERPRISE AGREEMENT 2013 Statements of duties for proposed new roles Education Support Officer Assessor Head Teacher Band 3 POSITION INFORMATION Education Support Officer

More information

Audit of Payroll Distribution System California Institute of Technology Pasadena, California National Science Foundation Office of Inspector General

Audit of Payroll Distribution System California Institute of Technology Pasadena, California National Science Foundation Office of Inspector General Audit of Payroll Distribution System California Institute of Technology Pasadena, California National Science Foundation Office of Inspector General March 30, 2007 OIG 07-01-013 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

More information

SUGI 29 Posters. Web Server

SUGI 29 Posters. Web Server Paper 151-29 Clinical Trial Online Running SAS. on the Web without SAS/IntrNet. Quan Ren ABSTRACT During clinical trial, it is very important for the project management to have the most recent updated

More information

PCF8578. 1. General description. 2. Features. LCD row/column driver for dot matrix graphic displays

PCF8578. 1. General description. 2. Features. LCD row/column driver for dot matrix graphic displays Rev. 06 5 May 2009 Product data sheet 1. General description 2. Features The is a low power CMOS 1 LCD row and column driver, designed to drive dot matrix graphic displays at multiplex rates of 1:8, 1:16,

More information

NASHVILLE STATE TECHNICAL COMMUNITY COLLEGE 120 WHITE BRIDGE ROAD NASHVILLE, TENNESSEE 37209

NASHVILLE STATE TECHNICAL COMMUNITY COLLEGE 120 WHITE BRIDGE ROAD NASHVILLE, TENNESSEE 37209 NASHVILLE STATE TECHNICAL COMMUNITY COLLEGE 120 WHITE BRIDGE ROAD NASHVILLE, TENNESSEE 37209 NATIONAL SCIENCE FOUNDATION AWARD NUMBERS DUE-9850307, DUE-0202249, DUE-0202397 FINANCIAL AUDIT OF FINANCIAL

More information

The following individuals were called to testify on behalf of the CHSD :

The following individuals were called to testify on behalf of the CHSD : BEFORE THE SPECIAL EDUCATION DUE PROCESS HEARING PANEL DUE PROCESS HEARING FOR THE CAPE HENLOPEN SCHOOL DISTRICT IN RE THE MATTER OF: : : DP DE (06-04) XXXXXXXXXXXXXXXXXXX V. : : CAPE HENLOPEN SCHOOL DISTRICT

More information

Style Guide for the Applied Dissertation

Style Guide for the Applied Dissertation Style Guide for the Applied Dissertation August 2009 The Style Guide for the Applied Dissertation describes the required format and style for applied dissertations at the Fischler School of Education and

More information

SUBJECT: Audit Report Postal Service s Employee Benefit Programs (Report Number HM AR 07 003)

SUBJECT: Audit Report Postal Service s Employee Benefit Programs (Report Number HM AR 07 003) September 24, 2007 ANTHONY J. VEGLIANTE EXECUTIVE VICE PRESIDENT AND CHIEF HUMAN RESOURCES OFFICER SUBJECT: Audit Report Postal Service s Employee Benefit Programs (Report Number ) This report presents

More information

UM10155. Discrete Class D High Power Audio Amplifier. Document information

UM10155. Discrete Class D High Power Audio Amplifier. Document information Rev. 02 5 September 2006 User manual Document information Info Keywords Abstract Content Class D Audio Amplifier, Universal Class D, UcD, PWM Audio Amplifier, High Power Audio. This user manual describes

More information

Disaster Recovery Plan Documentation for Agencies Instructions

Disaster Recovery Plan Documentation for Agencies Instructions California Office of Information Security Disaster Recovery Plan Documentation for Agencies Instructions () November 2009 SCOPE AND PURPOSE The requirements included in this document are applicable to

More information

Business Recovery. City Hall Fire July 2, 2002. Patrick Timlin El Mirage Technology Services Director. City of El Mirage. 9/17/2007 City of El Mirage

Business Recovery. City Hall Fire July 2, 2002. Patrick Timlin El Mirage Technology Services Director. City of El Mirage. 9/17/2007 City of El Mirage City of El Mirage Business Recovery City Hall Fire July 2, 2002 Patrick Timlin El Mirage Technology Services Director 9/17/2007 City of El Mirage El Mirage City Hall ASIS International Business Continuity

More information

ON-SITE INCIDENT MANAGEMENT

ON-SITE INCIDENT MANAGEMENT ON-SITE INCIDENT MANAGEMENT Capability Definition Onsite Incident is the capability to effectively direct and control incident activities by using the Incident Command System (ICS) consistent with the

More information

Deutsche Bank Paper Invoice Submission and Compliance Requirements Manual (PO and Non PO) India Region

Deutsche Bank Paper Invoice Submission and Compliance Requirements Manual (PO and Non PO) India Region November - 2015 Deutsche Bank Paper Invoice Submission and Compliance (PO and Non PO) India Region Contents: 1.Introduction 2.Invoice Submission 3.Invoice Contact Compliance 4.Policy Compliance 5.Other

More information

FLORIDA DEPARTMENT OF EDUCATION OFFICE OF STUDENT FINANCIAL ASSISTANCE (OSFA) FEDERAL FAMILY EDUCATION LOAN PROGRAM LENDER ALERT JANUARY 2002

FLORIDA DEPARTMENT OF EDUCATION OFFICE OF STUDENT FINANCIAL ASSISTANCE (OSFA) FEDERAL FAMILY EDUCATION LOAN PROGRAM LENDER ALERT JANUARY 2002 FLORIDA DEPARTMENT OF EDUCATION OFFICE OF STUDENT FINANCIAL ASSISTANCE (OSFA) FEDERAL FAMILY EDUCATION LOAN PROGRAM LENDER ALERT JANUARY 2002 TERMINATED INSTITUTIONS The following educational institutions,

More information

THOMAS G. DAY SENIOR VICE PRESIDENT, INTELLIGENT MAIL AND ADDRESS QUALITY PRITHA N. MEHRA VICE PRESIDENT, BUSINESS MAIL ENTRY AND PAYMENT TECHNOLOGIES

THOMAS G. DAY SENIOR VICE PRESIDENT, INTELLIGENT MAIL AND ADDRESS QUALITY PRITHA N. MEHRA VICE PRESIDENT, BUSINESS MAIL ENTRY AND PAYMENT TECHNOLOGIES March 31, 2009 THOMAS G. DAY SENIOR VICE PRESIDENT, INTELLIGENT MAIL AND ADDRESS QUALITY PRITHA N. MEHRA VICE PRESIDENT, BUSINESS MAIL ENTRY AND PAYMENT TECHNOLOGIES GEORGE W. WRIGHT VICE PRESIDENT, INFORMATION

More information

How to find your R&S Reports

How to find your R&S Reports How to find your R&S Reports 1) Go to www.tmhp.com and click providers in the header. 2) Click Go to TexMedConnect in the upper right corner. 3) Enter your User name and Password. Click OK. Version 2012

More information

Smart Meters Programme Schedule 2.6. (Insurance) (CSP North version)

Smart Meters Programme Schedule 2.6. (Insurance) (CSP North version) Smart Meters Programme Schedule 2.6 (Insurance) (CSP North version) Schedule 2.6 (Insurance) (CSP North version) Amendment History Version Date Status v.1 Signature Date Execution Copy 1. INSURANCE COVENANTS

More information

INSTRUCTIONS FOR FILING FERC FORM NO. 73 OIL PIPELINE SERVICE LIFE DATA

INSTRUCTIONS FOR FILING FERC FORM NO. 73 OIL PIPELINE SERVICE LIFE DATA Form Approved OMB No. 1902-0019 (Expires 05/31/2017) INSTRUCTIONS FOR FILING FERC FORM NO. 73 OIL PIPELINE SERVICE LIFE DATA Title 18, U.S.C. 1001 makes it a crime for any person knowingly and willingly

More information

Technology Recovery Plan Instructions

Technology Recovery Plan Instructions State of California California Information Security Office Technology Recovery Plan Instructions SIMM 5325-A (Formerly SIMM 65A) September 2013 REVISION HISTORY REVISION DATE OF RELEASE OWNER SUMMARY OF

More information

SELECTING AND PRIORITIZING TARGET BEHAViORS IN PUBLIC HEALTH PROGRAMS

SELECTING AND PRIORITIZING TARGET BEHAViORS IN PUBLIC HEALTH PROGRAMS - %;? ' ( ;.. SELECTING AND PRIORITIZING TARGET BEHAViORS IN PUBLIC HEALTH PROGRAMS Elizabeth Mills Booth forth» World Health Organization Informal Consultation Improving Water-Related Hygiene Behaviors

More information

STATE SUPPORT FUNCTION ANNEX 2 COMMUNICATIONS

STATE SUPPORT FUNCTION ANNEX 2 COMMUNICATIONS STATE SUPPORT FUNCTION ANNEX 2 COMMUNICATIONS PRIMARY AGENCIES: Department of Information and Innovation Department of Public Safety, Radio Technology Services SUPPORT AGENCIES: Agency of Transportation

More information

Payer-Industry Partnerships in Emerging Markets: Best Practices for Successful Market Access of New Pharmaceuticals STUDY EXTRACT: CHINA P3696

Payer-Industry Partnerships in Emerging Markets: Best Practices for Successful Market Access of New Pharmaceuticals STUDY EXTRACT: CHINA P3696 Payer-Industry Partnerships in Emerging Markets: Best Practices for Successful Market Access of New Pharmaceuticals STUDY EXTRACT: CHINA P3696 Report written by: Elena Akborisova, Anu Bharath, Cecilia

More information

APPENDIX A SETTLEMENT AGREEMENT REGARDING SAN DIEGO GAS & ELECTRIC COMPANY S ADVANCED METEREING INFRASTRUCTURE APPLICATION, A.

APPENDIX A SETTLEMENT AGREEMENT REGARDING SAN DIEGO GAS & ELECTRIC COMPANY S ADVANCED METEREING INFRASTRUCTURE APPLICATION, A. APPENDIX A F I L E D 03-08-07 01:05 PM SETTLEMENT AGREEMENT REGARDING SAN DIEGO GAS & ELECTRIC COMPANY S ADVANCED METEREING INFRASTRUCTURE APPLICATION, A.05-03-015 Pursuant to California Public Utilities

More information

ANALYTICAL REPORT OF IN VITRO FERTILIZATION & INSEMMINATION TYPE G Personal medical astrology analyses

ANALYTICAL REPORT OF IN VITRO FERTILIZATION & INSEMMINATION TYPE G Personal medical astrology analyses ANALYTICAL REPORT OF IN VITRO FERTILIZATION & INSEMMINATION TYPE G Personal medical astrology analyses 1. BIRTH DATA (only mother) Mrs. KIARA xxxxxxxxxxxxxxx Birth date: March 12th 1975 Birth time: 3:30

More information

Information on the Renewable Energy Tax Credit (Iowa Code Section 476C) Iowa Utilities Board

Information on the Renewable Energy Tax Credit (Iowa Code Section 476C) Iowa Utilities Board Information on the Renewable Energy Tax Credit (Iowa Code Section 476C) Iowa Utilities Board Description: The Renewable Energy Tax Credit is available for a producer or purchaser of energy from an eligible

More information

NASCIO STATE RECOGNITION AWARDS 2015

NASCIO STATE RECOGNITION AWARDS 2015 DEPARTMENT OF TECHNOLOGY AND INFORMATION STATE OF DELAWARE 801 SILVER LAKE BLVD. DOVER, DELAWARE 19904 The Honorable James L. Collins, Chief Information Officer NASCIO STATE RECOGNITION AWARDS 2015 DELAWARE

More information

IT Disaster Recovery and Business Resumption Planning Standards

IT Disaster Recovery and Business Resumption Planning Standards Information Technology Disaster Recovery and Business IT Disaster Recovery and Business Adopted by the Information Services Board (ISB) on May 28, 1992 Policy No: Also see: 500-P1, 502-G1 Supersedes No:

More information

RDSI Configuraciones en Enrutadores. Configuración. Usuarios. Interfaz BRI. Preparado por. Ing. Oscar Molina Loría. Interfaz BRI

RDSI Configuraciones en Enrutadores. Configuración. Usuarios. Interfaz BRI. Preparado por. Ing. Oscar Molina Loría. Interfaz BRI RDSI Configuraciones en Enrutadores Preparado por Ing. Oscar Molina Loría Interfaz BRI Ususarios para autenticación. Tipo de switch de ISDN Interfaz. Listas de acceso Rutas estaticas Verificación del estatus

More information

FLORIDA DEPARTMENT OF EDUCATION OFFICE OF STUDENT FINANCIAL ASSISTANCE (OSFA) FEDERAL FAMILY EDUCATION LOAN PROGRAM LENDER ALERT December 2005

FLORIDA DEPARTMENT OF EDUCATION OFFICE OF STUDENT FINANCIAL ASSISTANCE (OSFA) FEDERAL FAMILY EDUCATION LOAN PROGRAM LENDER ALERT December 2005 FLORIDA DEPARTMENT OF EDUCATION OFFICE OF STUDENT FINANCIAL ASSISTANCE (OSFA) FEDERAL FAMILY EDUCATION LOAN PROGRAM LENDER ALERT December 2005 TERMINATED INSTITUTIONS The following educational institutions,

More information

D2-02_01 Disaster Recovery in the modern EPU

D2-02_01 Disaster Recovery in the modern EPU CONSEIL INTERNATIONAL DES GRANDS RESEAUX ELECTRIQUES INTERNATIONAL COUNCIL ON LARGE ELECTRIC SYSTEMS http:d2cigre.org STUDY COMMITTEE D2 INFORMATION SYSTEMS AND TELECOMMUNICATION 2015 Colloquium October

More information

University of Prince Edward Island. Emergency Management Plan

University of Prince Edward Island. Emergency Management Plan Emergency Management Plan March 2012 ON CAMPUS Emergency Dial Security Assistance Dial 566-0384 OFF CAMPUS SUPPORT AGENCIES Fire & Ambulance... 9-1-1 Charlottetown Fire Department... 566-5548 Fire Marshal...

More information

RIAS. Scottish Conditions of Appointment of an Architect Small Project Version ASP/2005 (November 2011 revision)

RIAS. Scottish Conditions of Appointment of an Architect Small Project Version ASP/2005 (November 2011 revision) Scottish Conditions of Appointment of an Architect Small Project Version ASP/2005 (November 2011 revision) RIAS The Royal Incorporation of Architects in Scotland Thank you for choosing to use this form

More information

Disaster Recovery Planning Procedures and Guidelines

Disaster Recovery Planning Procedures and Guidelines Disaster Recovery Planning Procedures and Guidelines A Mandatory Reference for ADS Chapter 545 New Reference: 06/01/2006 Responsible Office: M/DCIO File Name: 545mal_060106_cd44 Information System Security

More information

Continuity of Business

Continuity of Business White Paper Continuity of Business SAS Continuity of Business initiative reflects our commitment to our employees, to our customers, and to all of the stakeholders in our global business community to be

More information

Review of VAT on Property Summary

Review of VAT on Property Summary Review of VAT on Property Summary TSG 06/18 1. This paper deals with the current system of applying VAT to property transactions and the various proposals for change arising from a Revenue review of VAT

More information

UM10390. HF-TL ballast with UBA2021 for TLD58W Lamp. Document information

UM10390. HF-TL ballast with UBA2021 for TLD58W Lamp. Document information Rev. 01 11 October 2009 User manual Document information Info Keywords Abstract Content UBA2021, HF-TL ballast, TLD58W Lamp A low cost electronic TL ballast has been designed, which is able to drive a

More information

UNITED STATES DEPARTMENT OF EDUCATION OFFICE FOR CIVIL RIGHTS THE WANAMAKER BUILDING, SUITE 515 100 PENN SQUARE EAST PHILADELPHIA, PA 19107-3323

UNITED STATES DEPARTMENT OF EDUCATION OFFICE FOR CIVIL RIGHTS THE WANAMAKER BUILDING, SUITE 515 100 PENN SQUARE EAST PHILADELPHIA, PA 19107-3323 UNITED STATES DEPARTMENT OF EDUCATION OFFICE FOR CIVIL RIGHTS THE WANAMAKER BUILDING, SUITE 515 100 PENN SQUARE EAST PHILADELPHIA, PA 19107-3323 REGION III DELAWARE KENTUCKY MARYLAND PENNSYLVANIA WEST

More information

CERTIFIED TRANSLATION

CERTIFIED TRANSLATION CERTIFIED TRANSLATION Prepared by: American Education and Translation Services, LLC A Corporate Member of the American Translators Association (ATA #: 249353) American Education & Translation Services,

More information

Tips for Analyzing Qualitative Data

Tips for Analyzing Qualitative Data Module 5 Tips for Analyzing Qualitative Data Analyzing qualitative data involves reading through the interview or focus group transcripts and other data, developing your codes, coding the data, and drawing

More information

TABLE OF CONTENTS 10. ANNEX D... 10-2

TABLE OF CONTENTS 10. ANNEX D... 10-2 TABLE OF CONTENTS 10. ANNEX D... 10-2 10.1 PURPOSE...10-2 10.2 SITUATION AND ASSUMPTIONS...10-2 10.2.1 SITUATION...10-2 10.2.2 ASSUMPTIONS...10-2 10.3 GENERAL PROCEDURES AND RESPONSIBILITIES... 10-3 10.3.1

More information

Disaster Recovery Plan Overview for Customers. Sage ERP Online

Disaster Recovery Plan Overview for Customers. Sage ERP Online Disaster Recovery Plan Overview for Customers Sage ERP Online Table of Contents 1.0 Executive Summary... 3 1.1 The Plan... 3 1.2 Determining Factors... 4 2.0 Disaster Recovery Strategy... 5 2.1 Summary

More information

Building a Spatial Database for Earthquake Risk Assessment and Management in the Caribbean

Building a Spatial Database for Earthquake Risk Assessment and Management in the Caribbean Building a Spatial Database for Earthquake Risk Assessment and Management in the Caribbean Jacob Opadeyi and Rehanna Jadoo Department of Geomatics Engineering and Land Management, The University of the

More information

Disaster Ready. By: Katie Tucker, Sales Representative, Rolyn Companies, Inc

Disaster Ready. By: Katie Tucker, Sales Representative, Rolyn Companies, Inc By: Katie Tucker, Sales Representative, Rolyn Companies, Inc Are you and your facility disaster ready? As reported by the Red Cross, as many as 40 percent of small businesses do not reopen after a major

More information

TOI: 20.0 Commercial Auto Sub-TOI: 20.0001 Business Auto

TOI: 20.0 Commercial Auto Sub-TOI: 20.0001 Business Auto SERFF Tracking Number: PRGS-125378585 State: Arkansas Filing Company: United Financial Casualty Company State Tracking Number: EFT $50 Company Tracking Number: L061306-AR-PCA TOI: 20.0 Commercial Auto

More information

Version 2.0. August 2015. Office of the Deputy Assistant Secretary of Defense for Systems Engineering. Washington, D.C.

Version 2.0. August 2015. Office of the Deputy Assistant Secretary of Defense for Systems Engineering. Washington, D.C. Guidance to Stakeholders for Implementing Defense Federal Acquisition Regulation Supplement Clause 252.204-7012 (Safeguarding Unclassified Controlled Technical Information) Version 2.0 August 2015 Office

More information

Emergency Support Function 14 Long-Term Community Recovery and Mitigation

Emergency Support Function 14 Long-Term Community Recovery and Mitigation ESF Coordinator: Grant County Emergency Management Primary Agencies: Grant County Emergency Management Grant County Assessor s Office Grant County Public Works Grant County Building Department Support

More information

Michigan Public School Accounting Manual presented by Glenda Rader Grand Ledge Public Schools September 23, 2015

Michigan Public School Accounting Manual presented by Glenda Rader Grand Ledge Public Schools September 23, 2015 Michigan Public School Accounting Manual presented by Glenda Rader Grand Ledge Public Schools September 23, 2015 Introduction Serves as MANDATORY Guide to the uniform classification and recording of accounting

More information

National Incident Management System (NIMS) Update. Matthew P Bernard NIMS Coordinator FEMA Region X April 2012

National Incident Management System (NIMS) Update. Matthew P Bernard NIMS Coordinator FEMA Region X April 2012 National Incident Management System (NIMS) Update 1 Matthew P Bernard NIMS Coordinator FEMA Region X April 2012 Presentation Agenda Overview of PPD 8 National Preparedness NIMS Overview NIMS Update 2012

More information

8-bit synchronous binary down counter

8-bit synchronous binary down counter Rev. 5 21 April 2016 Product data sheet 1. General description The is an 8-bit synchronous down counter. It has control inputs for enabling or disabling the clock (CP), for clearing the counter to its

More information

PART 2 LOCAL, STATE, AND FEDERAL EMERGENCY RESPONSE SYSTEMS, LAWS, AND AUTHORITIES. Table of Contents

PART 2 LOCAL, STATE, AND FEDERAL EMERGENCY RESPONSE SYSTEMS, LAWS, AND AUTHORITIES. Table of Contents PART 2 LOCAL, STATE, AND FEDERAL EMERGENCY RESPONSE SYSTEMS, LAWS, AND AUTHORITIES (Updates in Yellow Highlight) Table of Contents Authorities: Federal, State, Local... 2-1 UCSF s Emergency ManagemenT

More information

Business Continuity and Disaster Planning

Business Continuity and Disaster Planning WHITE PAPER Business Continuity and Disaster Planning A guide to preparing for the unexpected Robert Drewniak Director, Strategic & Advisory Services Disasters are not always the result of high winds and

More information

ESF 02 - Communications Annex, 2015

ESF 02 - Communications Annex, 2015 ESF 02 - Communications Annex, 2015 Table of contents I. Introduction... 3 A. Purpose... 3 B. Scope of Operations... 3 C. Specific Authorities and References... 4 II. Situation and Assumptions... 4 A.

More information

Communication systems must be readily available, reliable and properly maintained to support an emergency or disaster.

Communication systems must be readily available, reliable and properly maintained to support an emergency or disaster. Approved By: Dr. Mark Peters, President & CEO, 2/07 POLICY: Communication systems must be readily available, reliable and properly maintained to support an emergency or disaster. PROCEDURE: 1. Phone System:

More information

EMERGENCY PREPAREDNESS PLAN Business Continuity Plan

EMERGENCY PREPAREDNESS PLAN Business Continuity Plan EMERGENCY PREPAREDNESS PLAN Business Continuity Plan GIS Bankers Insurance Group Powered by DISASTER PREPAREDNESS Implementation Small Business Guide to Business Continuity Planning Surviving a Catastrophic

More information

Long Term Community Recovery COORDINATING AGENCY: Office of Emergency Management I. MISSION STATEMENT

Long Term Community Recovery COORDINATING AGENCY: Office of Emergency Management I. MISSION STATEMENT ESF 14 Long Term Community Recovery COORDINATING AGENCY: Office of Emergency Management Coordinating Agency Cooperating Agencies Office of Emergency Management Office of the County Attorney Department

More information

Develop Your Disaster Recovery Manual. More work? Call his wife, he s lost it! Oh my God! This stinks

Develop Your Disaster Recovery Manual. More work? Call his wife, he s lost it! Oh my God! This stinks Develop Your Disaster Recovery Manual This stinks More work? Oh my God! Call his wife, he s lost it! Disaster/Emergency Preparedness General steps to an effective Disaster Recovery (DR) Plan include: 1.

More information

EFT Electronic Funds Transfer Client Manual

EFT Electronic Funds Transfer Client Manual Electronic Funds Transfer Client Manual Use of DirectLine for Business is subject to applicable agreements. DirectLine is a registered trade-mark of Bank of Montreal. Other brands and names used herein

More information

PCF85263A. 1. General description. 2. Features and benefits. 3. Applications

PCF85263A. 1. General description. 2. Features and benefits. 3. Applications Tiny Real-Time Clock/calendar with alarm function, battery switch-over, time stamp input, and I 2 C-bus Rev. 4.1 27 November 2015 Product data sheet 1. General description The is a CMOS 1 Real-Time Clock

More information

#Linkedin: http://www.linkedin.com/in/davidsteppe

#Linkedin: http://www.linkedin.com/in/davidsteppe #Name: #Name: David xxxxxxxxxxxxxxxxxxxxxxxx Steppe #Function: #Function: Division xxxxxxxxxxxxxxxxxxx Manager Engaged Workplace Cluster. #Email: xxxxxxxxx xxxxxxxx #Twitter: xxxxxxxxxxxxxxxxxxxxxxxxxxx

More information

VI-6 Labor Distribution - Processing, Reports and Reconciliation

VI-6 Labor Distribution - Processing, Reports and Reconciliation . VI-6 Labor Distribution - Processing, Reports and Reconciliation This subchapter describes the process that occurs within each step of labor distribution, the transactions and reports generated during

More information

NIMS ICS 100.HCb. Instructions

NIMS ICS 100.HCb. Instructions NIMS ICS 100.HCb Instructions This packet contains the NIMS 100 Study Guide and the Test Questions for the NIMS 100 final exam. Please review the Study Guide. Next, take the paper test - record your answers

More information

Subject: National Preparedness

Subject: National Preparedness For Immediate Release Office of the Press Secretary The White House December 17, 2003 Homeland Security Presidential Directive / HSPD-8 Subject: National Preparedness Purpose (1) This directive establishes

More information

Emergency Preparedness Communications Plan (EPCP)

Emergency Preparedness Communications Plan (EPCP) Salt Lake County Emergency Operations Center Emergency Preparedness Communications Plan Page 1 Emergency Preparedness Communications Plan (EPCP) The EPCP is contained in the Salt Lake County Emergency

More information

Election and by-election Procedures and Campaigning Regulations 2012 2013

Election and by-election Procedures and Campaigning Regulations 2012 2013 Election and by-election Procedures and Campaigning Regulations 2012 2013 Definitions: A working hour shall be defined as an hour within the times of 9am to 6pm Monday to Friday inclusive. 1. Deposits

More information

STATE OF LOUISIANA STANDARD OPERATING PROCEDURE. Statewide Credentialing/Access Program. All Hazards Access

STATE OF LOUISIANA STANDARD OPERATING PROCEDURE. Statewide Credentialing/Access Program. All Hazards Access STATE OF LOUISIANA STANDARD OPERATING PROCEDURE Statewide Credentialing/Access Program All Hazards Access STATE OF LOUISIANA STANDARD OPERATING PROCEDURE Critical Infrastructure Owners/Operators Pilot

More information

TEMPLATE. U.S. Department of Energy. Project Name. Feasibility Study Report. September 2002 U. S. DEPARTMENT OF ENERGY

TEMPLATE. U.S. Department of Energy. Project Name. Feasibility Study Report. September 2002 U. S. DEPARTMENT OF ENERGY U.S. Department of Energy Project Name Feasibility Study Report September 2002 TEMPLATE U. S. DEPARTMENT OF ENERGY Organization Title 1 Organization Title 2 Change Control Page The following information

More information

Evaluating and Improving Your Business Continuity Plan

Evaluating and Improving Your Business Continuity Plan Evaluating and Improving Your Business Continuity Plan As presented to the Northeast Florida IIA Chapter January 23, 2015 Contact Information Karen Weir, MAC, CISA, CBCP Manager kweir@accretivesolutions.com

More information

AN10962. Dimmable CFL using the UBA2026X family. Document information

AN10962. Dimmable CFL using the UBA2026X family. Document information Rev. 1 4 April 2012 Application note Document information Info Keywords Abstract Content CFL, step dimmable, UBA2026X This application note describes the design of a dimmable Compact Fluorescent Lamp (CFL)

More information

South Puget Sound Community College Emergency Operations Plan Annex H RECOVERY

South Puget Sound Community College Emergency Operations Plan Annex H RECOVERY I. PURPOSE South Puget Sound Community College Emergency Operations Plan Annex H RECOVERY The purpose of this annex is to provide a process to facilitate the College s transition from a disaster situation

More information

Recommended Practice for a Continuity of Operations Plan

Recommended Practice for a Continuity of Operations Plan Recommended Practice for a Continuity of Operations Plan Approved January 25, 2008 APTA Security Infrastructure Working Group Approved August 4, 2008 APTA Technical Oversight Authorized September 26, 2008

More information

Federal Financial Institutions Examination Council FFIEC. Business Continuity Planning BCP MARCH 2003 MARCH 2008 IT EXAMINATION

Federal Financial Institutions Examination Council FFIEC. Business Continuity Planning BCP MARCH 2003 MARCH 2008 IT EXAMINATION Federal Financial Institutions Examination Council FFIEC Business Continuity Planning MARCH 2003 MARCH 2008 BCP IT EXAMINATION H ANDBOOK TABLE OF CONTENTS INTRODUCTION... 1 BOARD AND SENIOR MANAGEMENT

More information

Disaster Recovery Plan Checklist

Disaster Recovery Plan Checklist Disaster Recovery Plan Checklist Your guide for setting up or updating a Disaster Recovery Plan for your business. ArcSource Disaster Recovery Plan Checklist 1. Compile Your Internal Contacts Information

More information

Overview. Emergency Response. Crisis Management

Overview. Emergency Response. Crisis Management Prudential Financial s Preparedness Strategy Overview Emergency Response, Crisis Management, Business Continuation, Technology Disaster Recovery & Health Crisis Preparedness Prudential is committed to

More information