Assist To Succeed Sugar Land. School Catalog

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1 Assist To Succeed Sugar Land School Catalog Southwest Freeway, Suite 100 and 200 Sugar Land, Texas Fax (Located inside C&C Dental)

2 Table of Contents Page # History of School... 3 Owner/Director/Instructor... 3 (Ex A&B) Facility and Learning Aids... 3 Program Name... 4 Admission Requirements... 4 Granting Credit for Previous Education,... 4 Training or Experience Cancellation Policy... 5 Refund Policy Program Schedule Program Calendar 7 (Ex C) Program Outline (Ex E&F) Observed Holidays 11 Special Program Notes Program Costs (Ex D) Methods of Payment (Ex D) Grading Grading Scale Satisfactory Progress Attendance (Absenteeism/Tardy) Withdrawal Student Conduct Privacy Policy Grievance Policy Placement Assistance True and Correct Statement Vol. 1, No. 2 Published Effective: February 20, 2014 *Approved and Regulated by the Texas Workforce Commission, Career Schools and Colleges, Austin, Texas 2

3 Assist To Succeed Sugar Land Welcome to Assist To Succeed Sugar Land (ATS)! We are pleased to offer you a thorough education in dental assisting. It is our goal to make this the number one place to receive an education for dental assisting. You are now becoming a member of a large family of people who are interested in making themselves better, attracting success to their lives and achieving whatever goals they want by beating whatever odds are in the way of their success! Assist To Succeed (ATS) Sugar Land will help you get the tools you need to SUCCEED! HISTORY OF SCHOOL The Assist To Succeed dental assisting program was started in Boise, Idaho, in The concept has expanded to many states throughout the nation. Our Sugar Land campus is one of 5 schools in the state of Texas. The schools all have different owners, but they utilize the same ATS program. Our school, ATS Sugar Land, is approved and regulated by the Texas Workforce Commission. OWNER/DIRECTOR/INSTRUCTOR Timothy J. Cashion, DDS Graduate of the University of Texas Dental Branch, Houston, Texas 1992 A full list of owners and officers for this LLC in supplemental document (Exhibit A) Additional faculty and staff information in supplemental document (Exhibit B) FACILITY AND LEARNING AIDS ATS Sugar Land prides itself on providing its students with the finest facility available for education in dental assisting. We are located inside of C&C Dental's office at SW Freeway, Suites 100 and 200, Sugar Land, Texas, and we provide all needed equipment, supplies and general materials needed to learn the course material we teach. The Sugar Land campus boasts a large 7000 square foot facility with 19 rooms that are fully equipped for student use and learning and a classroom equipped with an overhead projection screen for video and Power Point assisted lecture. ATS Sugar Land uses a variety of learning aids including videos and demonstrations along with lecture and practical application of skills. We pledge to provide students with a safe comfortable learning environment that is conducive to learning and growth and where they will have access to all learning materials in a reasonable and timely manner. If a student is not satisfied that this promise has been met, the student should contact the administration with concerns about facilities or learning aids if inquiry to the instructor is unsatisfactory. OUR PERSONAL COMMITMENT We are confident that students will be given every opportunity to fill their minds with principles that will drive them to success when properly applied. It is our personal promise to help students learn the skills they need to succeed in whatever endeavors they choose in life. The course we teach offers the tools students need to succeed in dental assisting. We also hope to equip students with the desire and drive to use those tools to reach their dreams! 3

4 Program Details PROGRAM NAME Fundamentals of Dental Assisting This 80 hour course offers instruction in all requirements for a basic understanding of dentistry and proficiency of the fundamental tasks delegated to the dental assistant by a licensed dentist in the state of Texas. The course runs approximately 10 weeks and is held one 8 hour day per week. Students participate in a mix of lecture and hands-on training in a dental clinic/dental office using the materials and methods they learn in lecture. There will be 40 hours of lecture and 40 hours doing hands-on lab training, for a total of 80 contact hours. Students will learn to: sterilize and disinfect instruments and equipment prepare and lay out instruments and materials required to treat each patient obtain patients dental records make patients comfortable and prepare them for treatment work alongside the dentist to provide treatment assistance use suction to keep patients mouths dry and clear instruct patients on postoperative and general oral health care prepare materials for impressions and restorative procedures take dental x-rays, and process x-ray film as directed by a dentist apply topical anesthetics to gums apply cavity-preventive agents to teeth remove excess cements and adhesives remove sutures make temporary crowns make casts of the teeth and mouth from impressions clean and polish removable appliances Time: 8:00am to 5:00pm one day per week (Saturday) Upon completion of this course students are given a certificate to document completion of the fundamentals course. ADMISSION REQUIREMENTS In order to enter this dental assisting program, students must possess a high school diploma or GED. Prospective students will not be denied admission on the basis of race, color, national origin, sex, handicap, age, or veteran status (except where age, sex, or handicap constitutes a bona fide occupational qualification necessary to proper and efficient administration.) GRANTING CREDIT FOR PREVIOUS EDUCATION An applicant's prior education, training or experience will be reviewed, and the Director will determine if any credit will be awarded. 4

5 CANCELLATION POLICY A full refund will be made to any student who cancels the enrollment contract within 72 hours (until midnight of the third day excluding Saturdays, Sundays and legal holidays) after the enrollment contract is signed or within the student s first three scheduled class days, except that the school may retain not more than $100 in any administrative fees charged, as well as items of extra expense that are necessary for the portion of the program attended and stated separately on the enrollment agreement. REFUND POLICY 1. Refund computations will be based on scheduled course time of class attendance through the last date of attendance. Leaves of absence, suspensions, and school holidays will not be counted as part of the scheduled class attendance. 2. The effective date of termination for refund purposes will be the earliest of the following: (a) The last day of attendance, if the student is terminated by the school; (b) The date of receipt of written notice from the student; or (c) Ten school days following the last date of attendance. 3. If tuition and fees are collected in advance of entrance, and if after expiration of the 72 hour cancellation privilege the student does not enter school, not more than $100 in nonrefundable administrative fees shall be retained by the school for the entire residence program or synchronous distance education course. 4. If a student enters a residence or synchronous distance education program and withdraws or is otherwise terminated, the school or college may retain not more than $100 in nonrefundable administrative fees for the entire program. The minimum refund of the remaining tuition and fees will be the pro rata portion of tuition, fees, and other charges that the number of hours remaining in the portion of the course or program for which the student has been charged after the effective date of termination bears to the total number of hours in the portion of the course or program for which the student has been charged, except that a student may not collect a refund if the student has completed 75 percent or more of the total number of hours in the portion of the program for which the student has been charged on the effective date of termination. * 5. Refunds for items of extra expense to the student, such as books, tools, or other supplies should be handled separately from refund of tuition and other academic fees. The student will not be required to purchase instructional supplies, books and tools until such time as these materials are required. Once these materials are purchased, no refund will be made. For full refunds, the school can withhold costs for these types of items from the refund as long as they were necessary for the portion of the program attended and separately stated in the enrollment agreement. Any such items not required for the portion of the program attended must be included in the refund. 6. A student who withdraws for a reason unrelated to the student's academic status after the 75 percent completion mark and requests a grade at the time of withdrawal shall be given a grade of "incomplete" and permitted to re-enroll in the course or program during the 12-month period following the date the student withdrew without payment of additional tuition for that portion of the course or program. * More simply, the refund is based on the precise number of hours the student has paid for, but not yet used, at the point of termination, up to the 75% completion mark, after which no refund is due. Form PS-1040R provides the precise calculation. 5

6 7. A full refund of all tuition and fees is due and refundable in each of the following cases: (a) An enrollee is not accepted by the school; (b) If the course of instruction is discontinued by the school and this prevents the student from completing the course; or (c) If the student's enrollment was procured as a result of any misrepresentation in advertising, promotional materials of the school, or representations by the owner or representatives of the school. A full or partial refund may also be due in other circumstances of program deficiencies or violations of requirements for career schools and colleges. 8. REFUND POLICY FOR STUDENTS CALLED TO ACTIVE MILITARY SERVICE. A student of the school or college who withdraws from the school or college as a result of the student being called to active duty in a military service of the United States or the Texas National Guard may elect one of the following options for each program in which the student is enrolled: (a) If tuition and fees are collected in advance of the withdrawal, a pro rata refund of any tuition, fees, or other charges paid by the student for the program and a cancellation of any unpaid tuition, fees, or other charges owed by the student for the portion of the program the student does not complete following withdrawal; (b) A grade of incomplete with the designation "withdrawn-military" for the courses in the program, other than courses for which the student has previously received a grade on the student's transcript, and the right to re-enroll in the program, or a substantially equivalent program if that program is no longer available, not later than the first anniversary of the date the student is discharged from active military duty without payment of additional tuition, fees, or other charges for the program other than any previously unpaid balance of the original tuition, fees, and charges for books for the program; or (c) The assignment of an appropriate final grade or credit for the courses in the program, but only if the instructor or instructors of the program determine that the student has: (1) satisfactorily completed at least 90 percent of the required coursework for the program; and (2) demonstrated sufficient mastery of the program material to receive credit for completing the program. 9. The payment of refunds will be totally completed such that the refund instrument has been negotiated or credited into the proper account(s), within 60 days after the effective date of termination. PROGRAM SCHEDULE The program is 10 weeks in length and is held one 8 hour day per week (Saturdays) from 8:00 am to 5:00 pm. Lunch is from 12:00 pm - 1:00 pm. Each hour of instruction will include a 10 minute break with the first one scheduled from 8:50 9:00am and so on. Office hours for the school are Monday Thursday 9am to 4pm and Friday 8am to 2pm. 6

7 PROGRAM CALENDAR A full list of dates for class terms, enrollment periods and holidays are supplemental (Exhibit C). PROGRAM OUTLINE & SUBJECT DESCRIPTIONS Day 1* DA 101 General Introduction to terminology and equipment, including vocabulary and definition list (appendix E); Equipment set up and list (Appendix F), maintenance and safety review; Tooth identification by name, number and letter; Review Oral Anatomy, including structures and tooth surfaces; Review divisions of specialties in dentistry; Review dress and personal appearance; Learn how to wash hands properly, learn how to use the ultrasonic properly, and learn how to use the autoclave properly; Emphasize the importance of personal protective equipment (protective eyewear, mask and gloves); [Prerequisite: NA] Day 2 DA 102 Four handed dentistry, including but not limited to operatory set up, instrument transfer, isolation techniques (how to use cotton rolls, dry angles, and rubber dams), Suctioning (use of high volume suctions and low volume suction including how to keep the patient comfortable during a dental procedure, how to hold the high volume suction so that it efficiently removes liquid and saliva without suctioning the patients cheeks, tongue or other oral structures). Local Anesthesia the anatomical locations for each injection type (including mandibular blocks, infiltration, long buccal, gow gates, palatal), different anesthetics used and percentage of epinephrine and why each may be selected for a particular procedure; How to place anesthetic carpule into syringe and place needle onto syringe. How to greet patient in the reception area and escort patient to operatory and place bib. Patient positioning in the dental chair for different anatomical locations in the oral cavity, (including patient position for: maxillary tooth or teeth in the right and left quadrants, mandibular tooth or teeth in the right and left quadrants) and the proper positioning of dentist and dental assisting in each for mentioned quadrant. Handpiece maintenance will be reviewed again as an adjunct to Day 1, including oiling, how to use the Assistina, chuck evaluation and how to sterilize handpieces for safety and cleanliness. Sterilization Review [Prerequisite: DA 101] Day 3 DA103 Radiology Theory including how an x-ray is created, what is radiation and safety measures, what is a lead apron and when and how to use them, the difference between digital x-rays and film x-rays, [for film x-rays review of dark room procedures]. Bitewing x-rays how to position the patient, how to position the film or digital film for each group of teeth needed for 7 Bitewing x-rays, how to 7

8 position film so that all contacts are open, how to position film so that the BWX is symmetrical and what to do when patient has a very small mouth, gag reflex or other complications. FMX full mouth x-ray, what it is and how to take FMX, how to mount x-rays; Peri-apical x-ray how to position the patient, how to position the film or digital film to capture the apex of desired tooth, including different positioning required for maxillary dentition and mandibular dentition, and what to do when patient has a very small mouth, gag reflex or other complications such as large tori. Panorex how to position the patient for a panoramic x-ray including chin position, remembering to remove all jewelry, hair pins or piercings, general information about panorex machines and how and why they are vital to dental health. Cephlametric x-ray how to position the patient to get symmetrical head x-ray, capturing soft tissue and hard tissue, remembering to remove all jewelry, hair pins or piercings, general information about why orthodontists use this x-ray. [Prerequisite: DA 102] Day 4 DA 104 Fillings- different types of fillings including amalgam, composite, and glass ionomer filling materials; how to assist the dentist during a filling; Preparation with the different types of equipment (including high speed handpiece, slow speed handpiece, air abrasion, and waterlaser); Review of instruments used in filling preparation and filling restoration, how to mix glass ionomer or liner, how to triturate glass ionomer or amalgam, how to load and unload composite gun, how to use curing light, and how to assist while dentist adjusts patient bite; The dental assistant will then learn how to dismiss patient properly, including offering mouth rinse, post-operative instructions and hand off to front administrator. The dental assistant will learn what needs to be included in tub or tray for dental fillings, what each item is used for and why it is needed. Pediatric Dentistry- review additional procedures completed on pediatric patient including, fillings, stainless steel crowns, pulpotomy, and what instruments are used and what materials are used to cement SSC and what material is used in pulpotomy. Radiograph Review [Prerequisite: DA 103] Day 5 DA 105 The dental assistant will learn about the many types of cements, including permanent cement (eg. Zinc phosphate cement, Rely X, Duralon, Variolink) as temporary cements (eg. Tempbond with eugenol and temp bond without eugenol); How to mix IRM, how to mix glass ionomer cements, how to mix resin cements; How to mix cements with proper ratios of component parts, how long to mix each type of cement, what consistency each should have when ready to use and when cured; How to mix or hand the dentist liners such as - using dycal, copalite and vitrebond liner; 8

9 Alginate different types of alginate, how to flavor, colorized version, ratio of powder to water, how to mix, how to load tray, how to place tray in patients mouth, how long to wait for alginate to set up, how to remove set up alginate from patients mouth (upper arch only on Day 5); Model pouring and trimming How to mix yellow stone, what ratio of stone to water, how to measure each, how to mix, how to use vibrator, how to get proper pour with minimum bubbles, how long for stone to set, how to remove set up stone from alginate, how to turn on trimmer, how to use running water while trimming stone, how to trim stone properly and to what shape (orthodontic geometric, or model trim for doctors use); Midterm Exam Review X-RAY QUIZ [Prerequisite: DA 104] Day 6 DA 106 MID-TERM EXAM Oral surgery learn instruments, including different types of forceps, elevators, root picks, tissue retractors, surgical suction, suturing instruments (scissors and hemostats) scalpels, rongiers, oral surgery handpiece and oral surgery burs, review oral surgery procedures, (eg. general extractions, 3 rd molar extractions, implant placement, bone graft, biopsy) and how to assist for each procedure, how to keep a sterile field and learn what cross contamination is and how to avoid it. Periodontal Surgery learn instruments, including different types of scalers and currettes, review periodontal surgery procedures (eg., implant placement, bone graft, biopsy, tissue regeneration) and how to assist for each procedure, how to keep a sterile field and learn what cross contamination is and how to avoid it. Sterilization Procedures how to scrub instruments, how to soak instruments, how to bag and sterilize instruments, including safety measures for each step. What instruments are autoclaved and what instruments are placed in cold sterile. Review of how to maintain handpieces and how to sterilize. Coronal Polishing what it is and what are the Texas laws that guide the dental assistant. Nitrous Oxide the machinery, how it works, the advantage of using N2O and Texas law governing who dispenses N2O. Alginate impression of lower arch only- review different types of alginate, review how to flavor, review how to use colorized version, review ratio of powder to water, review how to mix, review how to load tray, review how to place tray in patients mouth, review how long to wait for alginate to set up, review how to remove set up alginate from patients mouth (lower arch only on Day 6). Model pouring and trimming review how to mix yellow stone, review what ratio of stone to water, review how to measure each, review how to mix, review how to use vibrator, review how to get proper pour with minimum bubbles, review how long for stone to set, review how to remove set up stone from alginate, review how to turn on trimmer, review how to use running water while trimming stone, review how to trim stone properly 9

10 and to what shape (orthodontic geometric, or model trim for doctors use). [Prerequisite: DA 105] Day 7 DA 107 Crown and Bridge Procedures What is a crown and why is it needed. The materials crowns are made out of. How to set up operatory for crown procedure, (instruments used and materials needed including: impression materials, bite registration material, temporary restoration material). How to assist during the preparation of a crown, where to place suction, how to keep doctors mirror clean, how to mix build up material and learn what a build up is, how to pack cord, how to mix impression material and place in tray for doctor to take impression and what impression material the doctor uses around the crown preparation, how to make temporary restoration using luxatemp and tempbond. (mention other materials available for temporaries, eg. Aluminum crown forms) Review of Shade Guides and how to use. [Prerequisite: DA 106] Day 8 DA 108 Endodontic Procedures What a root canal is and why it is needed. How to test a symptomatic tooth with cold spray, tooth slooth and pulp tester. How to set up operatory for RCT procedure, (instruments used (eg. Burs, handpiece, condenser, endodontic files broaches, peeso reamers, [mechanical as well as rotary] and materials needed including, gutta percha, sealer). Review of rubber dam placement. How to assist during a RCT, where to place suction, how to keep doctors mirror clean and clear, how to hand the doctor endodontic files in the correct order, how to mix sealer, how to hand sealer to the doctor, how to hand gutta percha and how to use thermal instrument to heat gutta percha if the doctor wants that technique. How to mix build up material or how to use Cavit (temporary filling material). Orthodontic procedures describe different types of braces and retainers. How to retie using colored elastics and ligature ties. Classification of bite Class I, Class II, and Class III. Job interviewing Skills discuss the importance of being on time, dressed professionally, and ready to perform. A mock interview will be held with each student to practice the interview process. [Prerequisite: DA 107] Day 9 DA 109 Office management telephone techniques, review 2 major dental management software (Dentrix and Eaglesoft), describe roll of front office administrator and how it applies to the dental assistant, including making appointments, billing, checking patients in and out. Review of Dental insurance terms. Insurance codes and filing dental insurance. Review of Charting and treatment planning. All OSHA regulations will be discussed as it pertains to the dental assistant. 10

11 Job interviewing Skills discuss the importance of being on time, dressed professionally, and ready to perform. A mock interview will be held with each student to practice the interview process. Review and practice for the final exam; this includes question and answer, and practice any procedures student wants to review. [Prerequisite: DA 108] Day 10 DA 110 FINAL EXAM and PRACTICAL EXAM: Pediatric dentistry, final written exam, x-ray practical, and practical clinical exam; The Didactic portion will consist of multiple choice questions concerning all subjects covered in the 10 week course. The x-ray practical will include taking BWX, peri-apical and a panorex. The student must meet a minimum standard of care to pass. The clinical assisting practical will consist of mock assisting for 1 dental procedure (evaluation of proper patient position, proper suction placement, and proper instrument transfer), taking impression, pouring up impression in yellow stone, trimming model, making temporary crown. [Prerequisite: DA ] TOTAL of 80 Clock Hours: 40 Hours of Lecture and 40 Hours of Lab Time Last day of training includes Graduation and awarding of certificates and pins. *Note: Day numbers correspond to chapter numbers in the syllabus, Concepts in Dental Assisting. OBSERVED HOLIDAYS New Year's Eve and New Year's Day, Easter weekend, Memorial Day, Fourth of July, Labor Day, Thanksgiving weekend, Christmas Eve and Day SPECIAL PROGRAM NOTES Externship hours are not a required part of ATS Sugar Land s 80 clock hour program in dental assisting. However, the school recognizes that students who participate in hands-on hours at dental offices may have enhanced opportunities to gain employment as dental assistants. The school will inform interested students when potential hands-on opportunities in dental offices become available. The Texas State Board of Dental Examiners requires all dental assistants to meet certain testing requirements, including jurisprudence, infection control, radiology, nitrous oxide monitoring, and CPR, to become a Registered Dental Assistant in the state of Texas. By law, a dental assistant must be registered with the TSBDE in order to take x-rays at a dentist s office. Information on the other tests and fees will be available during school or can be found on the TSBDE website: Students must provide their own health insurance and other accident insurance. ATS Sugar Land will make every reasonable effort to prevent injury or illness, but is not liable for the same in the event either should occur during the course of instruction or thereafter beyond the allowance of Texas state law. 11

12 Students will need to secure Cardio Pulmonary Resuscitation (CPR) Certification and vaccinations on their own time and expense. CPR training and immunizations are not required for the course and will NOT be included in the course, but they will be needed prior to employment. Students should contact the local health department to obtain pertinent vaccinations including but not limited to Hepatitis B and Tetanus vaccinations. PROGRAM COSTS This information can be found in a supplemental document (Exhibit D) *Special Note: Students are responsible for purchasing their own clinical attire (scrubs and shoes) and to wear them on the first day of class. ATS Sugar Land students will receive a 15% discount if they purchase their scrubs from Scrubs and Beyond in Sugar Land, Texas, on Town Center Blvd. Approximate cost for scrubs is $35. Athletic shoes or any comfortable close-toed shoes are acceptable. METHODS OF PAYMENT Options are Cash, Check or major Credit Card or one of our financing options (see Exhibit D) Policy and Procedures GRADING Grading procedures will be explained to students before grading begins. Students have access to all of their personal scores and grades upon request to the instructor. The instructor shall provide such requested information within a reasonable period so as to benefit the student without violation of privacy of other students. *See Privacy Policy page 14 GRADING SCALE = A = B = C Below 85 = Failing I = Incomplete REQUIREMENTS FOR GRADUATION Students of ATS Sugar Land must complete all course work, examinations, practical examinations, in class requirements, and other evaluations with an average of 85% correct completion. Students who do not complete the course with an overall 85% GPA and meet all in-class requirements will not be awarded a graduation certificate, nor be endorsed in any manner by ATS Sugar Land. A student who fails to achieve a passing grade as defined above, may be eligible for remediation by retaking the full course, in a future session, for a fee of $1495* to be paid in full prior to beginning the next class, where space is available. *Subject to change and based on availability SATISFACTORY PROGRESS According to Title 40, Texas Administrative Code, Section (b), schools with program lengths of 41 to 200 clock hours must evaluate a student s academic progress at the mid-point and at the end of the 12

13 program. In order to meet this student progress requirement, ATS Sugar Land will evaluate a student s grade progress after class is completed on Day 5 (mid-term point and completion of the first 40 clock hours of the program). If a student has not met the overall 85% GPA requirement, he/she will be placed on probation for the last 40 hours of the program, and notified in writing by the instructor. If, at the end of the program, the student has achieved an overall 85% GPA, he/she will graduate and earn a Certificate of Completion. If his/her GPA does not meet the required GPA standard, he/she will not graduate. According to Title 40, Texas Administrative Code, Section 222(e), students terminated for unsatisfactory progress may not be readmitted until a minimum of one grading period (the next class) has passed. ATTENDANCE (ABSENTEEISM/TARDY) Because of the volume of material covered in a class period, students who miss more than one day of class will fail the course. Students who miss one class will be responsible for contacting faculty to arrange for any make-up work that is needed, and they will be allowed to take each of the exams up to 3 times. Class starts promptly at 8am and again following lunch at 1pm, unless specifically indicated by the instructor. Three tardies will equal one absence. More than three tardies can result in failure of the class. Tardy is defined as not being seated and prepared to learn when the lecture begins. Instructors will advise students of the clock being utilized for the purposes of time keeping so that they may be properly advised and aware of the school time. According to Title 40, Texas Administrative Code, Section 243(d), students whose enrollments are terminated for violation of the attendance policy may not reenroll before the start of the next progress evaluation period. This provision does not circumvent the approved refund policy. WITHDRAWAL Under Texas Education Code, Section (f), a student who is obligated for the full tuition may request at any time during the course, a grade of incomplete if the student withdraws for an appropriate reason unrelated to the student s academic status. This student will be allowed to reenroll in the program during the 12-month period following the date the student withdraws and complete the remainder of the course without additional payment. Students will not receive a refund of tuition nor receive certificates if they fail to complete course work or pass examinations with an average of 85% or higher. STUDENT CONDUCT ATS Sugar Land operates as an educational institution and believes that it is imperative to health and safety that students understand the procedures, methods, and materials they will use in assisting a professional in the treatment of others. To that end ATS Sugar Land requires a very high level of excellence as outlined above. Students are not only required to perform in order to receive school endorsement but are expected to do so honestly. Students who are caught in any form of dishonest behavior (cheating, stealing from the school, stealing from other students or other affiliates of the school) will be dismissed from ATS Sugar Land as a student. Students suspected of dishonest behavior will be brought before the administration (course directors) at a scheduled time and the case reviewed. The administrators will determine the course of action, if any, that will be taken based on the solidity and dependability of the evidence presented by the student and the school staff. Individuals damaged will be responsible for legal prosecution of the accused. Students are expected to conduct themselves in the professional and polite manner reasonably expected of a dental assistant. Interference with other student learning will not be tolerated and my result in expulsion without refund. 13

14 Examinations, quizzes and homework assignments are designed for the learning and education of the student. All work is expected to be completed solely by the student unless specifically indicated otherwise by the instructors assigning such learning activity. PRIVACY POLICY All personal and academic information about a student will be considered private and will be used only in conjunction with the operation of the school for academic purposes in order to enhance the education of the student and the security of the business. ATS Sugar Land will make reasonable effort to protect student information, personal and academic, from any party not directly affiliated with the operation of the school. If the student requests his/her information not be provided to those seeking to employ or interview students this request will be honored. Student information shall not be shared, sold, rented, or in any other way exposed to parties wishing to use that information to solicit sales of merchandise or services by ATS Sugar Land. Parties inquiring about academic performance will be referred to the student, REGARDLESS OF WHO PAID FOR THE COURSE, who may then request an official copy of his/her performance evaluations including attendance, test scores and other information as requested. GRIEVANCE POLICY Any student that has a complaint or grievance about an issue at ATS Sugar Land should first share their complaint with the instructor. If they are not satisfied or if their complaint is with the instructor, they can take their complaint to the director of the school. We will do our best to handle each issue fairly. However, all policies stated in the student handbook will remain in effect. Any unresolved grievances may be directed to: Texas Workforce Commission Career Schools and Colleges, Rm.226T 101 East 15th Street Austin, Texas Phone: PLACEMENT ASSISTANCE No guarantee of employment is made, but ATS Sugar Land will do what we can to assist students in finding gainful employment. TRUE AND CORRECT STATEMENT "The information contained in this catalog is true and correct to the best of my knowledge" Timothy J. Cashion, DDS * "Approved and Regulated by the Texas Workforce Commission, Career Schools and Colleges, Austin, Texas." 14

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