Tel: Fax: At Taawun Area Al Abbas Ibn Abdulmutalib Str. Unit No.

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1 infinite solutions for your business endless possibilities for you Tel: Fax: At Taawun Area Al Abbas Ibn Abdulmutalib Str. Unit No.1, Riyadh , Kingdom of Saudi Arabia

2 01 Introducing Artificial Intelligence Artificial Intelligence is a professional rising company for assisting in generating consistent and robust financial success for your business. Together with our trusted partners we pride ourselves in providing intelligent system solutions, innovative products and comprehensive services. We combine intellectual freedom with experiment and innovation, apply old-fashioned values and modern-day challenges to develop intelligent system solutions for you. It s already became a common knowledge that specialists from Europe present incredible knowledge and outstanding work. Our partners have their offices all over Europe (UK, the Netherlands, Russia, Belarus) and USA. Being certified partners for the leaders in the industry (Microsoft, SAP Services, ISO 9001, IBM, ORACLE), today our team comprises professional programmers experienced in software development and technologies. Artificial Intelligence is brining all of the best specialists to work upon your request to make your business succeed. Our dedication to building easy-to-use solutions, industry-specific knowledge and the ability to manage complex IT projects are those core competencies which are so important for gaining trust from customers and growing our business. We are in business to help our customers create innovative new services and solutions, thus giving them additional competencies and helping them to gain more control of their operations and enhance the profitability. Our success proceeds from combining innovation with lower production costs. Our team s outsourcing services address the specific needs of our customers from small businesses to enterprise-level corporations. Clients benefit from our tailored service of mapping the real solution requirements, implementing and managing their technology programs in line with long term corporate strategy and goals. Our strong quality orientation and cross-technology expertise combined with distributed project management capabilities means that we are able to continually deliver successful projects on time and on budget. Industry experience: Automotive Banking & Finance Healthcare & Life Sciences Engineering Education E-commerce Manufacturing Retail Media & Entertainment Software publishing Insurance Telecommunications Oil & Energy Provided services: Outsourced product development Custom software development Mobile software development Microsoft technology consulting Automated application migration Testing services Support & maintenance 02 Introducing Our Partners Being a representative and an exclusive seller for our partners in Saudi Arabia and Middle East it is our honor to present each one of them. Working together, our services on custom software development cover consulting and business process analysis, application design and development, system integration and customization, independent testing and support. Whatever you require, you will find it available at one place. Artificial Intelligence takes full responsibility for holding all the projects from our customers in Saudi Arabia and Middle East. info@the-ai.com 1

3 1. Qulix System a high-end provider of IT outsourcing solutions and services for the global marketplace Qulix Systems is an international offshore software development company with offices in the UK, Russia and Belarus. It has been successfully operating for almost 7 years and currently employs more than 150 qualified software engineers and managers. Our powerful combination of business process analysis and technical expertise enables us to provide a wide range of IT services across a number of industry verticals, these include finance & banking, telecommunications, insurance, healthcare, SCM and manufacturing. State of the art technology, ISO9001 compliant quality processes and a unique blend of corporate values and enthusiastic, skilled and experienced staff allow Qulix Systems to provide best of breed solutions, services and products to customers across the globe. With Qulix now established in the UK, this allows for onsite project management, a secure legal basis for trading and comprehensive insurance while maintaining competitive costs, superior quality and process transparency at the offshore end. A. Legal EU Presence Conducting operations through our UK office allows for onsite project management and all project communication will be with our UK based team. This also provides a secure legal basis and comprehensive insurance for all engagements. B. Competitive Cost The main development centre of Qulix Systems is located in Belarus, Minsk city, which is situated very close to Western Europe and Scandinavia. This region has low operating costs and low-cost labor, which significantly lowers the total cost of engagement in comparison to onshore and other offshore options. In fact, Minsk provides the technology power of Russia at a significantly lower cost. C. Self-Driven People In many cases it is not enough to be just good engineers or managers. A methodology where a client says, This is your part of the development, code from here to here has becomes obsolete; an improved level of overall understanding and structure is now essential to a successful project. Employees should be able to execute high level tasks with minimal management involvement. Qulix Systems is results orientated and brings innovation, strong management and active communication to all its projects. We never say, There are the following problems, please decide, instead we say The following problems were identified and solved. D. Fast Communication & Decision Process Unlike many other large software companies, Qulix Systems keeps internal & external communication efficiency a main priority. This means that our clients are not kept waiting due to bureaucratic issues, commonly found in larger organisations; instead our corporate policy guarantees feedback to your inquiry within 24 hours, and during 2 hours in working time. Qulix Systems has an ISO 9001 compliant Quality Management System. Outstanding quality has always been part of the culture at Qulix that has consistently enabled us to meet customer needs and often surpass expectations. We have instilled excellence within our organisation, applying scientifically proven methodologies to all processes via stringent quality assurance and control measures. This has resulted in a confidence from our customers that their project quality will never be compromised. Qulix believes that as an organisation we have a commitment to provide the necessary encouragement, motivation and training for all employees to enable them to learn continuously, adapt to new ideas, have pride in their work and enjoy what they do. All activities are controlled and documented in accordance with the best international standards and practices. Qulix has embedded several best-of-breed quality practices and quality related procedures into the organisational culture, including: Peer Reviews (code reviews, design reviews) on a regular basis; Test-first development approach; Regular project review and status meetings; Annual process audits and continuous improvement; Quantitative measurement of process effectiveness; Independent QA team. In 2006 our senior management successfully completed a SEI CMMI Level 3 self-assessment. Overall, our Quality Management has led to one of our proudest achievements an exceptionally high level of customer satisfaction throughout all of our projects. info@the-ai.com 2

4 2. ITransition Itransition offerings are based on the concept of full life cycle software development. You will find here the entire spectrum of services from business analysis to testing and support depending on the current technical level of your solution. Itransition is a rapidly growing company. Today, when lots of companies in the industry seem a bit uncertain about their financial stability, Itransition continues to grow profitably, and work on global projects which were never available before. They believe it s the result of strategic decisions we took a couple of years ago and now those efforts are paying off. The record revenue and profit that Itransition reported in 2007 shows that just in one year the revenue grew by 130% and is predicted to double in For 10 years Itransition is in the software development business, they have built a strong position in the American and European markets, and continue to strengthen those positions and gain a bigger market share with every new service we introduce and with every new office we open. Itransition is pleased to announce the opening of our new representative offices in the USA (Austin, Texas), the Netherlands (Emmeloord, Flevoland), and Russia (Moscow). Founded 1998 Employees 550 IT specialists (2009) Industry Key Services Technology Partners Certification Awards IT Services Outsourcing Consulting Systems integration Custom solutions development Web design and development Microsoft Certified Partner and SAP Services Partner ISO 9001:2000 (quality assurance) Global Outsourcing, Software 500, CIO 100, European IT Excellence Awards 2009 Awards: Global Outsourcing Itransition BV (the Netherlands) opened. Acquisition of Krasnet Consulting, USA. Itransition RUS founded. Estonian office opened. Microsoft Certified Partner. SAP Service Partner. Awards and Recognitions: Software 500, Global Outsourcing Rising Star, European IT Excellence Awards. Mr. Gvardeitsev, CEO of Itransition, recognized as Man of Business by a business magazine Delo ( Business ) Representative office set up in UK. Awards and recognitions: Global Outsourcing Rising Star, CIO magazine award, Software Start of SAP development division. VoIP solutions, media streaming development services Representative offices set up in Switzerland Representative offices set up in Japan Project Rescue and Reverse Engineering Service started Net development services introduced (for C#,VB.Net, ASP. Net-based projects) Web Development division started QA services outsourcing Start of a dedicated Java development division Itransition history started with a specialized IT outsourcing division of 10 employees as part of a leading Belarusian IT holding. info@the-ai.com 3

5 3. ScienceSoft Eastern European offshore IT outsourcing services&software development center ScienceSoft is one of the first companies in ex-ussr that started supplying European and American companies with offshore custom software development and IT outsourcing services via its development center in Belarus. During 20 years of successful business history we have proven our effectiveness and reliability for A. Our Clients 40% of Fortune 500 companies use software developed by ScienceSoft More than 200 successful projects Staff of 250 experienced professionals ISO 9001:2000 certification Our custom software development center is delivering offshore and nearshore software development services for Windows and Linux platforms. We are experienced in wireless/mobile software development. Our unique expertise lies in the area of science intensive solutions and effective solutions for trade industry. We also excel in project recovery and deliver quality web design and development services. We are very flexible in our software development process and try to accommodate to our customers needs. We are committed to making a long-term relationship with our clients so we endeavor to be a one-stop source for all of their IT needs: strategy, architecture, development, implementation, maintenance, training, and support. We are experienced in continuing software development from any stage and performance tuning as well. B. History 1989, April - ScienceSoft started as a software development company focusing on delivering high quality software development services for clients worldwide. 1989, September - First customer is signed for innovation support software solution ScienceSoft s client base grows from one to , June - First Fortune 500 client, Eastman Kodak. 1991, November - ScienceSoft opens an office in New York ScienceSoft has been an exclusive software development partner of Invention Machine Corporation for development of artificial intelligence and semantic processing solutions. IMC is successful in selling its software to numerous Fortune 500 companies. 2001, January - Financial analysis software product line started. 2003, January - ScienceSoft introduced Total outsourcing service. 2005, December - ScienceSoft has successfully passed ISO certification and became an ISO 9001:2000 certified software development company. 2006, June - ScienceSoft became a resident of High Technologies Park. 2006, November - ScienceSoft joined National Outsourcing Association, UK. 2007, January - ScienceSoft became an Oracle Partner. 2008, March - ScienceSoft received the Award The Enterprise of the Year 2007 in Minsk 2009, March - ScienceSoft acquired the status of a Microsoft Gold Certifies Partner 2009, April - ScienceSoft was awarded the title of The Exporter of the year 2008 info@the-ai.com 4

6 C. Strategic Relations ScienceSoft was among the first residents of the High technologies park of Belarus, established in The aim of the organization is to boost the competitive power of the national new and high technology-based sectors, to develop modern technologies and expand their exports. Our customers take advantage of all the benefits, adopted by High Technologies Park residents, such as taxation exemptions, access to Belarus IT-market information and R&D infrastructure. The High technologies park membership gives our clients assurance in high quality of provided services and developed solutions. In March 2007 an outsourcing agreement between ScienceSoft and TietoEnator, one of the largest IT services providers in Europe with about experts, was signed. That was preceded by a long process of candidates review and negotiations. ScienceSoft met all requirements as an outsourcing software development center for realization of TietoEnator s projects and was chosen as TietoEnator outsourcing partner. The areas of ScienceSoft and TietoEnator cooperation are banking & insurance, media & telecommunications. Trust of a large international company such as TietoEnator proves reliability of ScienceSoft and high-quality of provided services. A long-term cooperation was established with Consul, an IBM company, while working on components of the complex integrated software product in security domain. Partnership with a world-wide company brings ScienceSoft to a new level of services offered. Being an IBM partner implies high level of attention to quality. ScienceSoft is totally committed to keeping to the best Quality Assurance and development standards set for IBM partners. This ensures that the processes and procedures employed within ScienceSoft will bring extra results to the existing and new partners. As an Oracle Partner, ScienceSoft provides to its customers a wide range of advantages. When customers choose an Oracle-based Partner solution or service, they are deploying the reliability, security, availability, and scalability of Oracle, plus the extended power of ScienceSoft that works hand-in-hand with Oracle, and provides solutions for specific functional areas, markets, or industry needs. Ispirer Systems Ltd. offers software solutions and services for automated cross-platform migration from legacy to the latest technologies developed by Microsoft, IBM, Oracle, Hewlett- Packard, Sun Microsystems/MySQL and other vendors. We specialize in the most complex and challenging, but also the most valuable area of migration automated, customized and optimized conversion of human-written programming code. ScienceSoft has built long-term and beneficial cooperation model with Ispirer Systems Ltd. in one of its core competencies Automated Application Migration. D. Services ScienceSoft provides professional custom software development services. During 20 years successful experience in software industry, we have refined our approach to the complex issues of software outsourcing and custom software development that enables us to deliver high quality and cost-effective solutions to our customers. They offer the following high quality and cost-effective custom software programming services: SharePoint Development Custom Software Development for Windows Custom Software Development for Linux/Unix Wireless/Mobile Application Development Automated Software Migration Database Development and Migration Software Testing They offer our unique experience in the following areas: Science Intensive Development Financial Software Development Healthcare and Life Sciences Project Recovery info@the-ai.com 5

7 03 Mobile Value-Added Services Mobile Value Added Services (MVAS) are well established and rapidly growing mobile applications beyond basic voice and messaging services. Many of these applications are targeted toward consumers, and include entertainment, gaming, multimedia content delivery, location-based services, and enhanced messaging capabilities. Propelled by the need to bring in service differentiation, operators are deploying new value added services in order to satisfy the growing demand of their consumers. Business-focused MVAS can include advanced messaging, conferencing capabilities, and customers self-service applications. These applications have been a source of incremental revenue and customer satisfaction for Network operators and hosted service providers worldwide. Our team is a top-notch provider of custom mobile and wireless solutions that use cutting edge technologies and help you to make the most of custom applications on Java and Symbian platforms and in other key mobile and wireless technologies. Our mission is to help organizations to speed up transactions for all kinds of business challenges. We will help you to keep your business in your pocket, and access your corporate data from anywhere in the world, or provide enhanced service to your customers. Mobile Value-Added services division and it s partners employs 150+ skilled engineers and generates about 70% of Firm total turnover. There are a number of successful projects accomplished by the team for different platforms and languages Symbian, Windows Mobile, iphone, Android, BlackBerry etc. AI and it s partners has extensive experience in PDA and Mobile custom development, porting and quality assurance. Our products and services range from mobile instant messaging and entertainment applications to integration of mobile solutions into enterprise systems. AI and it s partners is also one of the pioneers in mobile software development for iphone. Since Apple iphone is becoming a very popular device in the world millions of people use iphone for calling, information exchange, business, entertainment and fun and so on. Rich functionality and unique possibilities for brilliant user interface design allow AI to get all the benefits of this new platform to be used in their products. AI s specialists have already implemented over 44+ successful projects for iphone for different businesses - big retailers, insurance companies, auto dealers, software houses and integrators. info@the-ai.com 6

8 04 Services and Solutions 1. Services Artificial Intelligence outsourcing services address the specific needs of our customers from small businesses to enterprise-level corporations. Clients benefit from our tailored service of mapping the real solution requirements, implementing and managing their technology programs in line with long term corporate strategy and goals. Our strong quality orientation and cross-technology expertise combined with distributed project management capabilities means that we are able to continually deliver successful projects on time and on budget. We offer services in setting up an Offshore Development Centre that provides all facilities and resources for our clients to launch their own software businesses in the region or to extend existing operations. We can organize a center with buyout option, or Build-Operate-Transfer (BOT) where the development team is selected, tuned and then after complete establishment and successfully running operations transferred over to our client. Our solutions enable customers to quickly ramp up/down their development groups in response to the changing workload. Artificial Intelligence believes that the delivery cycle for a product is not just the same as meeting and delivering a short term project goal. Successful product development by an offshore team through long term collaboration is only possible if the team fully understands the business behind the product and possesses in depth knowledge about the customers marketing/delivery plans and overall business strategy. Our team has a long history of successful working with numerous product development companies, analyzing business requirements and transforming them into high-quality products and features. 2. Business Before project start you are welcome to choose a set of options to maximize your benefits, including cooperation and engagement models. Depending on the analysis of your basic requirements and in-house facilities our team s analysts might offer you to use one of the models described below. All three of them are common in cost reduction (no incorporation, recruitment, office lease, infrastructure set-up and maintenance), easy scalability, and access to specific skills. A. Fixed Bid/Time model is effective for the projects with a defined scope and aggressive timelines. We provide customers with an estimation that describes in detail the project scope and schedule before the actual project starts. This is the most cost-effective outsourcing solution to take advantage of. B. Time and Materials Model In this business model, we form project teams with required team members, project managers, equipment and infrastructure based on project requirements. Customers pay a monthly charge based on the team s monthly reports in which every team member describes the scope of their work and hours spent on the project. This model offers flexibility to balance the team size and project workload. C. Dedicated Team The ultimate cooperation model Dedicated Team offers maximum productivity and control to our customers. A team of full-time professionals with required skills is created; it is fully at your disposal and is not involved in other tasks but yours. It is like having part of your company staff located at a remote office. We recommend to engage a Dedicated Team for several months or more, otherwise Fixed Bid/Time model or Time and Materials model prove to be more effective. Offshore development center If a project duration is more than a year. It s better to consider offshore development center (ODC) approach. An ODC is made up of dedicated team (or teams) of IT experts who are handpicked to meet the customer s skill requirements and culture. The ultimate goal is for an ODC to be a seamless extension of customer s IT department. Transition of Models You can gain even more benefits and flexibility from transition to a different model along the project. Our analysts will recommend you to reconsider your choice of the best suitable cooperation model as your project is growing: you can turn from the Fixed Bid/Time Model to Time and Materials Model or from the Time and Materials Model to the Dedicated Team Model. info@the-ai.com 7

9 Artificial Intelligence understands that maintaining business knowledge is crucial to our success. We try to accumulate business knowledge with every new engagement thus increasing our expertise for new projects. Communication is a key factor in outsourcing, it is very important to understand customers needs and requirements, making proposals for improvements wherever possible. In addition, we may also be able to propose ready-to-implement concepts of solutions for a number of verticals. 3. Production Being a customer-oriented company, we do our best to make our processes as clear and transparent for you as possible. We adhere to the best practices in the industry to give you a predictable quality result that you expect from your vendor. 4. Request Processing Starting a project with Artificial Intelligence is fairly simple: just contact us and describe your needs and expectations. Our team s software architects, IT and business analysts will reach you to clarify the set of requirements. To protect your private information or intellectual property, we will sign a Non-Disclosure Agreement (NDA) before you deliver any project-related information. 5. IPR Protection Artificial Intelligence operates strictly adhering to international laws on Intellectual Property Rights Protection. We do not disclose, sell or transfer your information to any third party whatever the circumstances are. All information remains strictly confidential and is stored encrypted in our main office data storage. Confidentiality of information is legally secured by signing a Non- Disclosure Agreement (NDA). This is a mandatory part of our project approach. Furthermore, NDA may be specifically re-designed to suite your particular needs. We screen all employees for criminal background, civil action, any discrepancy in resume, experience, education, references and interviews. Our clients identities and privacy are known only to the authorized persons as designated by the client. We deal only with approved reputable suppliers, vendors and service providers. 6. Proposal A typical proposal describes workload estimation and project costs, suggestions on the project architecture and technologies, development process and contractual scheme details. As a result, the proposal structure covers: General understanding of the project s functionality and goals. Total cost, workload and schedule of the project. Clear iterative structure (when applicable) with a delivery and payment schedule. Planning/reporting details (tools, schedule). Development Process Our partners usually suggest splitting a project into several iterations (steps, stages, versions). In general, typical project iterations include: initial requirements gathering and planning, requirements detailing and prototype creation, product version releases, complete functional product, production and stabilization. 7. Unified Quality Assurance Quality assurance processes are essential part of software development project. Our partners independent software testing team covers project- long software quality control process, which results in a high-quality product. Quality engineers take part in the process from the very beginning planning test types, test cases and scenarios, setting up test environment and defect tracking tools. info@the-ai.com 8

10 05 Skills & Technologies 1. Programming Technologies Java, JavaScript, AJAX, EJB, J2SE, Struts, Spring, Hibernate, Including Swing JSP, ASP, ASP.NET, VB.NET, Win Forms C, C++, C#, VBScript XML, XSL, XSLT, Perl SQL/PLSQL, TSQL, Compact Framework Delphi, Assembler 2. Operating System Windows family, Linux, FreeBSD HP-UX, IBM AIX, Sun Solaris Symbian OS, Palm OS, RIM OS 3. Portal Solutions IBM WebSphere Portal Oracle AS Portal MS SharePoint / MSPS MS BizTalk Sun Enterprise Portal SAP Portal, BEA Portal Jboss 4. Middleware IBM WebSphere, IBM Tivoli BEA WebLogic AS Microsoft IIS, MSMQ, MQ Series, TIBCO, Apache, Jrun, Tomcat, JBoss Web Services, CORBA, DCOM, JMS, RMI, OLE, ActiveX 5. DataBase Oracle, MS SQL, DB2 Informix, Interbase, Sybase ASA/ASE PostgreSQL, MySQL SAP DB 6. Mobile Technologies BREW J2ME Compact Framework GPS/GPRS Bluetooth, WAP embedded C++ / Symbian 7. Platforms MS Dynamics Documentum Actuate SAP Sage QT wxwidgets 8. Protocols HTTP, FTP, SMTP, POP3, IMAP, MAPI TCP/IP, IPX/SPX, LDAP, X500, SOAP, WAP, TAPI 9. Testing & Automation Testing & Automation Rational Test Suite Mercury WinRunner, Mercury QuickTestPro Segue SilkTest, QARun, JProbe, JStyle Rational Pure Coverage, Rational Purify, Rational Quantify Mercury LoadRunner, Segue SilkPerformer 10. SAP SAP R/3 ABAB SAP Netweaver SAP Application Server info@the-ai.com 9