BLIC North America Inc.

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1 BLIC North America Inc. International Report APTA ITS Best Practice Workshop, Oakland, CA April 18 th, 2012 Christoph Herzog Berlin Düsseldorf Abu Dhabi Dubai Washington, DC

2 We are experts for ITS in Public Transport established 1989 System Architects Consultants Coaches Project Manager Trusted Advisors with more than 200 projects experience founded 2011 Berlin Washington, DC Page 2

3 Table of content Radio communication: Trends and discussions in urope Data Hubs Multi-functional In-vehicle displays Feedback US market Page 3

4 Radio communication Trends and Discussion in Europe Depot Traffic Light Preemption Display data Fast sign-off Radio OBU (+WLAN) Odometer/door. WLAN Data load unload Vehicle IR-Rec Beacon Radio VoIP Data Voice Double radio for large areas Data Voice Radio fixed Operational center Street Supervisor Invest (TETRA/DMR) vs. Operational dependance (GSM) Radio Radio TETRA (big systems) DMR (still awaiting pilot) GSM/GPRS Analog radio disappears Page 4

5 Real life example Actual status (V1: replacement of vehicle radios) BR (I.Box) (+GPS+WLAN) BR (IBIS2) (+WLAN) Odometer/door Radio IR-rec BUS Rec DPI- Rec LWL GPRS BR (IBIS2) (+WLAN) Odometer/door. Light Rail Radio IR-rec GSM/GPRS Central Lumino-System RegioTram Beacon Radio control BR (IBIS2) (+WLAN) Odometer/door Radio IR-rec DB-radio PC- Radio control 7 tram lines, 17 bus lines, RegioTram + 14 local operators Page 5

6 V3: Switchover to TETRA OBU (I.Box) (+GPS+WLAN) BR (IBIS2) (+WLAN) Odometer/door. BUS TETRA- Radio Radio IR-rec Rec. DFIrec LWL GPRS OBU (+WLAN) Odometer/door. OBU (+WLAN) Odometer/door. Light Rail TETRA- Radio Radio IR-rec RegioTram TETRA- Radio Radio IR-rec DB-radio Beacon Hand Vehicle FuF FuF FuF FuF FuF FuF FuF FuF GSM/GPRS Central Lumino-System Radio control PC Radio control Page 6

7 Variant 5 GSM/GPRS is purely backup OBU (I.Box) (+GPS+WLAN) BR (IBIS2) (+WLAN) Odometer/door Radio IR-rec BUS Rec DPI- Rec LWL GPRS OBU (+WLAN + GPRS) LightRail Radio IR-rec GSM/GPRS Central Odometer/door Lumino-System RegioTram Bake Radio control OBU (+WLAN + GPRS) Radio IR-rec PC- Radio control Odometer/door DB-radio Hand Hand + vehicle Page 7

8 The cost alternatives for system migration Function V1 V2 V3 V4 V5 V6 V7 Voice analog DMR Tetra GSM analog + GSM analog DMR Vehicle positions DPI fast sign-off analog DMR Tetra GPRS analog GPRS GPRS Traffic light preemption analog analog or DMR analog analog analog analog analog or DMR Data load/unload WLAN WLAN WLAN GPRS o WLAN Replacement of equipm. WLAN GPRS o WLAN GPRS o WLAN Invest 3.5* Annual operation cost * Cost are displayed as a factor Page 8

9 Table of content Radio communication: Trends and discussions in urope Data Hubs Multi-functional In-vehicle displays Feedback US market Page 9

10 Are your passengers at the right place in the right time? Page 10

11 Not every culture... Page 11

12 counts minutes and seconds... Page 12

13 and I have to admit that... we are not always in a hurry, but... Page 13

14 Passengers view Most of our passengers consider time! Real-time information on travel times is by factors more valuable than merely schedule information Much better to drink a coffee than standing at a bus stop in the rain Information about service interruptions or interrupted connections (alternative routes) Often more than one travel mode will be used One trip for the passenger Assured interconnections are necessary On-line information is necessary Start Trip Destination Passengers travel chain Seite 14

15 Requirement»Common PI (Passenger Info)«Rail operator Bus operator Control center rail Control center bus Position message Schedule adherence Information Prognosis Position Message Rail 6b 6a Bus 7b Priority sign-off Bus PI 7a Priority sign-off Page 15

16 Requirement»connection protection«rail operator Bus operator 3 min late 1 Position message 2 Schedule adherence 3 Information 4 Decision 5 Coded message wait 3 min Feeder Taker Control center Feeder (Comparisation plan/real) Control center Taker (Operator or automatic rule) Page 16

17 Start Ziel Uhrzeit Anku nft / Ab fa hrt Technical solution Bus service Centralised data management Information exchange rules ITS equipment on-board unit Smartphone ( AVL-light ) Centralized Information server Municipal Tram service Display Central data hub Train Service I real time information www Internet Information system Smartphone Display Train service II 17 Page 17

18 Providing 1 st class service under budget pressure In a... Multimodal, Multi-operator environment Page 18

19 Berlin area: Cross-Agency Connection Protection and Passenger Information Personal passenger info Transit Association Central Data Hub Passenger Information 14 bus, rail and light-rail CAD/AVL systems from 7 On-site passenger info different suppliers 2500 Buses, 600 LRT/Metro, 100 Regional Trains LRT / Metro Different Bus/LRT agencies share one CAD/AVL system Trip planning centrally managed region-wide same look and feel Urban/regional Operators planned - actual data / connections definitions passenger information BLICs contribution Feasibility study/system design Tender docs, Evaluation Project management Page 19

20 Berlin area: service coverage Prignitz Ruppin Uckermark Havelland Barnim Ostprignitz- Oberhavel Märkisch- Oderland B P Berlin F Teltow- Potsdam- Mittelmark Oder-Spree Dahme- Fläming Spreewald Elbe- Elster Spree- Oberspreewald- Lausitz C Neiße Page 20

21 Technical solution - examples AVL- light and display layout Smartphones provide basic functions Receive GPS coordinates Send/Receive messages Multiple operators in one display Page 21

22 Operational concept VBB Berlin Operational concept Data management by VBB Data provision from transit authority s by: Interfaces Manual input from data of smaller agencies by VBB Operation: Central data hub by supplier Hacon Internet and Apps by VBB Passenger info via interface to CAD/AVL or direct CAD/AVL operation regional Hardware: Outsoucing to supplier Hacon Page 22

23 Resumée Work in groups you are more powerful Bundle your management power Bundle your budget power Provide unseen service power... in the area s who deserve it... for your passengers who deserve it Page 23

24 Table of content Radio communication: Trends and discussions in urope Data Hubs Multi-functional In-vehicle displays Feedback US market Page 24

25 More than just the next stop: In-vehicle multifunction displays Page 25

26 We call it a trend The passengers view Regular passenger/commuter Service status (ok, delays, disruptions...) Connections working? Visitor (Business) How to go to hotels, airport, rail station... Validity of arrival times at POI (airport...) Where to go tonight? Visitor (Tourist) Trip proposal to tourist destinations Where to go tonight? Events Requested in nearly every new project! Page 26

27 Information content LCD Screens in vehicle Enhanced next stop information Connection information Newsfeeds Advertisements Weather Page 27

28 The technical concept Page 28

29 Advanced configuration: the playlist Page 29

30 Table of content Radio communication: Trends and discussions in urope Data Hubs Multi-functional In-vehicle displays Feedback US market Page 30

31 Feedback US market I noticed A dominant design/build approach We select a vendor we like and then we order Agency requirements are in second row Innovation not pushed by agency demand; offered by the vendor We don t install just a system with an ITS project Yes, its delivery of hard-/software and installation of IT but... Don t forget to set-up your organisation Don t forget to redfine your data flow Don t forget to adopt your procedures/processes They collect tons of valuable data and don`t use it Pay attention to BI: use the valuable data you collect to improve your organisation Isolated ITS systems kill every agency s efficiency Page 31

32 Feedback US market I noticed RFP s issued by small agencies Projects for around vehicles bare the risk of an oversimplified solution The approach to ticketing Banking card organistions or Telco operators stepping into the field of transit agencies Agencies loosing contact to their customers (Paratransit?) Increasingly difficult to set up ticketing cooperations Loosing flexiblity in changing ticketing policy (event centered ticketing) Passenger information/ trip planning Google powered by transit agency? Cost vs. branding Page 32

33 Thanks a lot for audience Christoph Herzog Page 33

34 Special thanks to... For allowing us to use their commercial: It s smarter to travel in groups Page 34

35 Backup Page 35

36 Our Expertise BLIC was/is the responsible System Architect in more than 200 CAD/AVL and Fare Collection Projects in Public Transport: Passenger Counting Systems Augsburg, Cottbus, Graz (Austria), Riyadh, CAD/AVL, Radio Communication (New Systems and System Migration) Berlin, Stuttgart, München, Augsburg, Graz, Hannover, Frankfurt, Linz, Düsseldorf, Dubai, Riyadh, Abu Dhabi Real Time Passenger Information Frankfurt, Dubai, Riyadh, Abu Dhabi Chipcards Klagenfurt, Augsburg Oldenburg, Graz Ticket-Checking Systems Krefeld, Mülheim, Oberhausen, Abu Dhabi Experienced Staff with wide spreaded knowledge, from Public Transport Companies and from Industry Depot Management Rostock, Stuttgart, Augsburg, Leipzig System Interconnection NeTEx, SIRI, VDV 453/454 (e.g. CAD/AVL Trip Planer) AFC Back-Office Systems Ticket Printer, Ticket Vending Krefeld, Lübeck, Augsburg, Machine Düsseldorf, Abu Dhabi Krefeld, Augsburg, Mülheim, Abu Dhabi, Düsseldorf, Aachen, Riyadh 22. März 2010 I P:\0000\BLIC... Business Process Reengineering AFC: Krefeld, Düsseldorf CAD/AVL: Lüdenscheid, Lübeck Page Seite 36

37 Our Services From Consulting Process and Problem Analysis Organization and Feasibility Studies System Design and Cost-Benefit Analyses Financing and Public Funding Concepts to Planning, Procurement and Project Management Detail Planning, Procurement Documents (RFP s) Evaluation of proposals Project Management in all Project Phases to Operational Support Monitoring of System Operations Definition of Processes and Responsibilities Optimization Page 37

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