TOTAL PRO DUCTIVITY TRACK. helping hospitals "get a handle" on productivity!

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1 TOTAL PRO DUCTIVITY TRACK

2 About Total Productivity Track Total Productivity Track is the leading productivity solution for caregiver s performance in hospitals and clinics in America. Based in Houston, Texas, but available nationwide via the Internet, Total Productivity Track arms directors and managers with the latest tools that combine information and technology and are highly rated by independent healthcare consultants. Total Productivity Track enables ancillary departments and clinics to reduce costs, streamline and automate a procedure to effectively meet their efficiency goals, increase profitability, and enhance staff satisfaction while maintaining the highest quality care. In the past decade ancillary departments evolved from being revenue centers to cost centers because of issues involving insurance reimbursement payments. The revenue side was a given, but the cost side was not manageable. It was difficult to manage cost vs. services profitability, until the process was automated by Total Productivity Track. The online program is a user-friendly system, primarily used two ways: 1. Measures caregiver s direct and indirect time in patient care, in real time, on a daily basis. 2. Provides up to 50 daily management reports on department caregivers productivity. Additionally, Total Productivity Track has vital statistical information on hospitals around the country that can be used for peer group comparison. The information is provided via secure internet connection from a San Antonio data center and complies with all HIPAA requirements. We offer hospitals a tool that can effectively improve productivity and reduce cost per unit of service. Total Productivity Track is unique for several reasons. Most importantly, it is an up-to-the-minute tool, rather than a simple monthly reporting device that summarizes past performance. Total Productivity Track also provides regular personalized feedback directly to the caregivers on their performance. We are dedicated to providing hospitals of all sizes a tool to effectively manage their staff intensive operations, while providing the best care to their patients. page 1

3 Ancillary Services Total Productivity Track is a tool that enables all types of ancillary departments in hospitals and clinics to reduce costs, increase efficiency, productivity and enhance staff satisfaction while maintaining high quality care. Total Productivity Track provides regular, personalized performance feedback directly to caregivers in addition to a daily and monthly reporting device summarizing past performance. Total Productivity Track works in all Ancillary Services: Physical Therapy Physical Therapy Assistant Occupational Therapist Certified OT Assistant Speech Language Pathologist Rehabilitation Therapist Physical Therapist Assistant Recreational Therapist Licensed Athletic Trainers Sports Medicine Techs Registered Respiratory Therapists Certified Respiratory Therapists Certified Pulmonary Technologists Audio Techs Echo Techs Pulmonary Techs I,II and III Radiology Technologists X-Ray Techs Pharmacists Pharmacy Techs Support Staff Directors Managers page 2

4 Clients Total Productivity Track at a glance - Located in 10 states and growing - Servicing more than 93 Hospitals and Rehabilitation Centers in the U.S. - Currently servicing 30,000 beds in the United states - Tracking all ancillary service professionals and support personnel - 23 types of caregivers currently using Total Productivity Track Hospitals & Systems that have benefited from Total Productivity Track Baylor Healthcare System Hospitals, Texas Christus St. Elizabeth Hospital, Texas Covenant Hospital, Texas Good Shepherd Medical Center Tenant Hospitals HCA Hospitals, Texas Hollywood Hospital Integra-Health Rehabilitation Hospitals M.D. Anderson Cancer Center, Texas Memorial Hermann Healthcare System Hospitals, Texas Memorial Hermann Continuing Care Hospital, Texas New York University Stony Brook Hospital, New York Northern Michigan Regional Hospital, Michigan Northwest Texas Healthcare System, Texas Parkview Health Hospital San Jacinto Methodist Hospital Sumner Regional Hospital The Methodist Houston Medical Center, Texas TIRR Houston Clinic, Texas Trinity Mother Frances Health System Hospital, Texas UCLA Health System Hospitals, California and more! page 3

5 Endorsements Therapy Track, LLC is the ONLY company endorsed by the VHA and major hospital associations in Indiana, Kentucky, Ohio, Oklahoma, Michigan, Tennessee and Texas that helps hospitals focus on operations and financial workflow enhancement for Ancillary Services. page 4

6 Testimonials Many of the concerns we had regarding staff have completely gone away since we started using Total Productivity Track. We like the product and recommend it whenever we have the chance! Robby Daniels, Therapy Manager, Good Shepherd Hospital, Pennsylvania I love the daily s from the system... And there s so much information in the program! Al Cabatington at Tenet Hospital North Shore, New Orleans The help I got was great! I received a reply to my that same morning I think, and by the afternoon I was signed on with no problems. The quick reply was greatly appreciated! Thanks for the good customer service! Shelly at Memorial Hermann Healthcare, Houston Total Productivity Track has proven very helpful, especially in guiding staff to be more productive. Tom at Methodist Hospital, Houston Very timely responses to questions thank you for following up. Brian at Baylor University Medical Center You have great customer service. I received an answer to my promptly. Thank you and your team for being so responsive. Adriana, Occupational Therapy, at Memorial Hermann Healthcare I have been checking our program daily to see productivity. I do think it is making a difference in the way our employees are thinking about productivity." Susan, Director of Radiology Now that (the program) is in place, our staff is very attuned to how they are spending their time. It has raised their awareness of time management. We've been very pleased and think this will be a great addition to our productivity and quality of care measures." Dan Newman, VP Ancillary and Support Services page 5

7 Security Therapy Track clients can feel secure, knowing their privacy is of the utmost importance to us. We employ a wide range of security measures to ensure our client s information remains secure. These measures start with a level 3 hosting facility with strict physical access control procedures. The site uses 128-bit SSL security for web access. We use industry standard Cisco hardware firewalls updated on a regular basis. Our staff monitors the site 24/7, and we take pride in our security record and procedures. With Therapy Track, you can be secure knowing that you are dealing with a fully secure HIPAA-compliant site that is designed for the confidential needs of those in a regulated healthcare clinic or hospital environment. Support Therapy Track LLC has a vested interest the success of your hospital and ancillary departments. Teaming with your administration and professional caregivers will yield impressive productivity results as we move forward. We will oversee the implementation process during the initial stages of Total Productivity Track set-up, including any customized reports you may need. After the initial implementation, we will continue to be available to you, 24/ 7, to assist you in getting the most out of the program. Should you have any questions, you can always contact one of our inside sales representatives or office manager at our corporate headquarters: Therapy Track, LLC 5100 Westheimer, Suite 515 Houston, Texas Toll free: TRACK ( ) Direct: Sales & Support: page 6

8 Richard D. Tinsley CEO With more than 40 years of experience, Richard Tinsley is recognized for his professional achievements as a leader in the development of physical therapy contracts for hospitals and clinics. He is credited with creating the first model for management of physical therapy services in hospitals. From the establishment of his first hospital contract in 1965 in Houston, his standards of excellence, quality, and cost effectiveness are benchmarks for the field of physical therapy and rehabilitation services. More than forty years ago, Tinsley recognized the need to provide hospitals with fully staffed and reliably profitable therapy departments. With his first hospital contract in the renowned Houston Medical Center, he began the development of one of the first physical therapy services contracting corporations in America, which became the model for similar companies across the nation. Tinsley Physical Therapy Inc. became one of the largest therapy companies in the country. From initial planning through all operation stages, Richard Tinsley has assisted in the creation of successful, functional physical therapy & rehabilitation departments in conjunction with hospital architects, physicians, and administrators. With the development of Therapy Track, LLC and its Total Productivity Track program, he is revolutionizing the industry again by putting a tool in the hands of managers that can effectively achieve desired staff and individual productivity; expected chargeable units completed and cost targets. Total Productivity Track is unique because it is a daily, real time tool, rather than simply a monthly reporting device that summarizes past performance. Tinsley graduated from Baylor University (Waco, Texas) with a Bachelor of Science in Recognized as an outstanding basketball player at Baylor, he is a member of the Baylor University Sports Hall of Fame. As an alum, he continues to be a loyal participant and donor in Baylor activities. page 7

9 Gene Holloway VP Marketing & Sales Gene was appointed Vice President of Marketing & Sales for Therapy Track LLC in December, His career spans more than 10 years, and he is now responsible for overall strategy development, national sales & marketing for Therapy Track LLC. His areas of focus includes enhancement of state hospital associations, government accounts and academic institutions at a national level. Building client relationships with both hospitals and large systems to increasing brand awareness for Therapy Track s suite of ancillary productivity solutions. Prior to joining Therapy Track, Gene was a consultant for the nation s largest records management company. He was responsible for strategic development of healthcare records management programs in the southwest territory. Earlier in his career Gene served as a senior consultant for the nation s largest physician recruitment firm. He was responsible for driving growth and expanding regional territories and government accounts. His leadership and management skills enable him to develop new territories and train territory executives to increase growth in strategic markets and government sectors of the healthcare industry. After spending 12 years in the United States Marines Corp and US Navy, Gene earned his bachelor s degree in Emergency Administration and Planning from the University of North Texas. He currently resides in Dallas with his wife and two children. page 8

10 The Process Contract: Once the contract is signed, the hospital designates one or more people to interface with the Total Productivity Track Team and set targets. Install: The Therapy Track team will oversee the implementation process during the initial stages of Total Productivity Track set-up, including any customized reports you may need. Training: One of our most important strengths is that once the program is set-up, it is quite easy to use. You will receive simple instructions on how to get the most out of the program, including daily data entry and report generation. Use: Of course, we will continue to be available to you, 24/7, to assist you with any questions, additional customized report needs or any other program add-ons you may require. page 9

11 Results: Productivity & Savings page 10

12 Dozens of Charts & Reports - 1 Improve Productivity: with current daily, monthly and quarterly data regarding staff performance, costs and efficiency. page 11

13 Dozens of Charts & Reports - 2 page 12

14 Dozens of Charts & Reports - 3 page 13

15 Dozens of Charts & Reports - 4 page 14

16 Dozens of Charts & Reports Dashboard page 15

17 Contact Information Total Productivity Track is a product of: Therapy Track, LLC 5100 Westheimer, Suite 515 Houston, TX Please visit us at: Sales & Technical Support Direct: Toll Free: TRACK ( ) page 16

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