TERMS OF SERVICE. Delivery

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1 TERMS OF SERVICE Delivery Service Delivery: Appointments are booked through a third party online scheduling software using a secure login and the option of secure online payment for services. Appointment confirmation and reminders are sent via . For residential appointments, a minimum $80 service call is required (amount subject to change without notice). 48 hour prior notice is required to make an appointment. 24 hour cancellation notice is required for individual appointments. One week cancellation notice is required for spa parties. A travel fee may apply. Parking charges will apply if no on-site parking is available. External and Third Party Service Delivery: As a complement to the services provided by ETERNAL BEAUTY MOBILE ESTHETICS, we may arrange for services to be provided by an external supplier. These suppliers are completely independent of ETERNAL BEAUTY MOBILE ESTHETICS. As such, ETERNAL BEAUTY MOBILE ESTHETICS may not be held responsible for their sites, services, activities or their policies. If you choose to use these suppliers and/or conduct business with the owners of said suppliers, you do so at your own risk. ETERNAL BEAUTY MOBILE ESTHETICS may not be held liable for any disputes resulting from the use of external or third party service suppliers. Product Delivery: Unless otherwise stated on the web site, delivery charges are fully assumed by the buyer. If duty fees are applicable during delivery outside Canada, they will also be fully assumed by the buyer. Provided that the products are available, an order will be processed in less than 5 working days. ETERNAL BEAUTY MOBILE ESTHETICS cannot be held responsible for delivery times related to delivery supplier. Deliveries will not be sent to P.O. boxes. External Websites and Third Party Suppliers As a complement to the information included on its site, ETERNAL BEAUTY MOBILE ESTHETICS may provide links to other Websites and Third Party suppliers. These sites are completely independent and are not associated with ETERNAL BEAUTY MOBILE ESTHETICS in any way. As such, ETERNAL BEAUTY MOBILE ESTHETICS may not be held responsible for other sites, their activities or their policies. If you choose to visit these sites and/or conduct business with the owners of said sites, you do so at your own risk. ETERNAL BEAUTY MOBILE ESTHETICS may not be held liable for any disputes resulting from the use of external sites or third party suppliers. Privacy Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.

2 Prices Listed on the Site Prices listed on the Web site are in Canadian currency; you will therefore be billed in Canadian dollars. If you reside outside Canada, a conversion from your local currency will automatically be carried out by your credit card issuing company. If applicable, and unless otherwise stated on the Web site, please note that transportation and delivery charges along with applicable sales taxes will be added to your bill. Prices on the Web site are subject to change without notice. Payment When placing an order, you agree to pay the total amount of your order (price of service, price of products including any applicable shipping costs and taxes) as quoted or indicated on the site at the time of the order. You also agree to honour your contract with your financial institution (credit card issuer). Gift Certificates and Gift Cards Gift certificates and gift cards are non-refundable and cannot be used to purchase another gift certificate or gift card. Gift certificates or gift cards with a cash value do not have an expiration date. Gift certificates and gift cards for treatments or packages may require supplemental fees if the prices exceed the value when making the reservation. Defective Products Following a written warning to ETERNAL BEAUTY MOBILE ESTHETICS, all defective products purchased directly from ETERNAL BEAUTY MOBILE ESTHETICS can be returned to ETERNAL BEAUTY MOBILE ESTHETICS until the expiration date of 10 days following the delivery or purchase date of the product. In this case, ETERNAL BEAUTY MOBILE ESTHETICS will assume transportation charges for the return of the product along with the delivery charges of the new product in good condition. Limited Liability In any case where ETERNAL BEAUTY MOBILE ESTHETICS is held and proven liable for defective product, the sum of money refunded will be equal to the price paid for the services or products that were returned. Applicable Laws and Dispute Resolution These policies are governed by the laws in the Province of Québec, Canada, and by the applicable federal laws in Canada. Any disputes between the user and ETERNAL BEAUTY MOBILE ESTHETICS will be submitted before competent Québec jurisdiction, in the district of

3 Gatineau, Québec, Canada. All competencies provided and decisions rendered by the courts in matters relating to dispute resolution are exclusive and final. Refunds Once services have been provided, all service sales are final and not refundable. Anyone who cancel or reschedule an appointment 24 hours prior to appointments for individual appointments will receive a full refund where applicable. Anyone who cancels or reschedules an appointment for a Spa Party at least 7 business days prior to the scheduled appointment will receive a refund minus the required deposit. For appointments cancelled or rescheduled outside of the conditions set in the preceding paragraph, no refunds will be issued. TERMS OF USE ETERNAL BEAUTY MOBILE ESTHETICS and its associates provide their services to you subject to the following conditions. If you visit, shop or use this website, you accept these conditions. Please read them carefully. Electronic Communications When you visit ETERNAL BEAUTY MOBILE ESTHETICS or send s to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Trademarks ETERNAL BEAUTY MOBILE ESTHETICS trademarks and trade dress may not be used in connection with any product or service that is not ETERNAL BEAUTY MOBILE ESTHETICS's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits ETERNAL BEAUTY MOBILE ESTHETICS. All other trademarks not owned by ETERNAL BEAUTY MOBILE ESTHETICS or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by ETERNAL BEAUTY MOBILE ESTHETICS or its subsidiaries. Site Access ETERNAL BEAUTY MOBILE ESTHETICS grants you limited access to make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of ETERNAL BEAUTY MOBILE ESTHETICS. This access does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of

4 this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of ETERNAL BEAUTY MOBILE ESTHETICS. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of ETERNAL BEAUTY MOBILE ESTHETICS and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing ETERNAL BEAUTY MOBILE ESTHETICS's name or trademarks without the express written consent of ETERNAL BEAUTY MOBILE ESTHETICS. Any unauthorized use terminates the permission granted by ETERNAL BEAUTY MOBILE ESTHETICS. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of ETERNAL BEAUTY MOBILE ESTHETICS so long as the link does not portray ETERNAL BEAUTY MOBILE ESTHETICS, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any ETERNAL BEAUTY MOBILE ESTHETICS logo or other proprietary graphic or trademark as part of the link without express written permission. Reviews, comments, s and other content Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. ETERNAL BEAUTY MOBILE ESTHETICS reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant ETERNAL BEAUTY MOBILE ESTHETICS and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant ETERNAL BEAUTY MOBILE ESTHETICS and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify ETERNAL BEAUTY MOBILE ESTHETICS or its associates for all claims resulting from content you supply. ETERNAL BEAUTY MOBILE ESTHETICS has the right but not the obligation to monitor and edit or remove any activity or content. ETERNAL BEAUTY MOBILE ESTHETICS takes no responsibility and assumes no liability for any content posted by you or any third party. Product and Service Descriptions ETERNAL BEAUTY MOBILE ESTHETICS and its associates attempt to be as accurate as possible. However, ETERNAL BEAUTY MOBILE ESTHETICS does not warrant that product and service descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by ETERNAL BEAUTY MOBILE ESTHETICS itself is not as described, your sole remedy is to return it in unused condition.

5 DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY ETERNAL BEAUTY MOBILE ESTHETICS ON AN "AS IS" AND "AS AVAILABLE" BASIS. ETERNAL BEAUTY MOBILE ESTHETICS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ETERNAL BEAUTY MOBILE ESTHETICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ETERNAL BEAUTY MOBILE ESTHETICS DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR SENT FROM ETERNAL BEAUTY MOBILE ESTHETICS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ETERNAL BEAUTY MOBILE ESTHETICS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. Site Policies, modification and severability Please review our other policies governing your visit to ETERNAL BEAUTY MOBILE ESTHETICS. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. Changes to Existing Policies ETERNAL BEAUTY MOBILE ESTHETICS may, at any time and at its own discretion, make changes to these policies without notice. These policies may not be modified by anyone other than ETERNAL BEAUTY MOBILE ESTHETICS. QUESTIONS Questions regarding our Terms of Use, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link. Or you can us at:

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