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1 JEANNETTE M. PASSMORE PAGE 1 OF W 2 ND ST. DELPHOS, OH MOBILE: EDUCATION MASTER OF ARTS COLLEGE STUDENT PERSONNEL Bowling Green State University - Bowling Green, Ohio May 2009 BACHELOR OF ARTS PSYCHOLOGY The Ohio State University - Lima, Ohio August 2006 ASSOCIATE OF ARTS LIBERAL STUDIES The Ohio State University - Lima, Ohio May 2006 HIGHLIGHTED ABILITIES Excellent listener and communicator who effectively conveys information verbally and in writing as demonstrated through presentations, publications, and leadership positions Highly analytical thinker with talent for identifying, scrutinizing, improving, and streamlining complex work processes as demonstrated in practicums and internships Computer literate as demonstrated through design and implementation of web sites, documents designed with various software, publications, and online student services Innovative problem-solver able to generate workable solutions, resolve complaints, and identify new avenues of communication as demonstrated through presentations, publications, practicums and internships Highly adaptable, a positive and resilient risk-taker who is open to new ideas Resourceful team player who encourages effective teamwork and enjoys building trusting relationships with students, parents, and colleagues as demonstrated through practicums, internships, and leadership roles PROFESSIONAL EXPERIENCE OWENS COMMUNITY COLLEGE May Current (Toledo, OH based two-year Community College enrolling over 28,000 students across two campuses, two learning centers and online.) Student Success Mentor Provide holistic intensive advising for students at risk. Title III Grant funded position. May Current Conduct holistic academic advising sessions for students who meet at risk factors including low entry scores, developmental education needs, and life skills concerns Facilitate campus Summer Bridge program and serve as a liaison between campuses Plan, implement, and evaluate Summer Bridge recruiting and orientation events Develop web site applications to facilitate referrals and mid-term check-ups Technology lead for academic advising web site creation team Document creation and management Communications team member for the Quality Council Represent the SSM program as a member of several committees Present Time Management sessions at Adult Learner Orientation Present SSM program information to First Year Experience classes Created reading list for academic advising training

2 JEANNETTE M. PASSMORE PAGE 2 OF 5 First Year Experience Instructor Design, implement, and instruct online and land-based FYE and QuickStart Fall Current Introduce students to the general education core competencies and technology programs across the college Developing Game Theory based pedagogy for use in FYE courses Instruct students on technology, digital identity, and information literacy Assist students in developing academic and/or career plans that move them toward completion of a college transfer or technical program Assist students in developing or enhancing study and life skills necessary to improve academic performance for success in college level course work and the college culture Provide guidance to the students in regards to coordinating and organizing course Implement FYE curriculum, develop course materials and assess student mastery of academic skills and competencies as determined by course outcomes Offer and online learning environment that allows students with different learning abilities to attain success Preparing online lessons Provide guidance and resources to students with questions regarding academics, financial aid, personal issues, and attendance Submit and maintain timely and accurate reports of student grades TIFFIN UNIVERSITY (Tiffin, OH based independent university enrolling 2,000 students in a residential setting and online.) Academic Support Services Graduate Assistant June 2007 May 2009 Conducted academic advising sessions for undergraduate and graduate students using both prescriptive and developmental advising techniques Created and maintain documents related to student registration and records, retention, and use of student services Provided support to the Director of Career Development in the form of reviewing resumes, cover letters, and electronic portfolios Created and facilitate co-curricular workshops on topics related to career development, including PowerPoint presentations Assisted with the planning, implementation, and assessment of career fairs Provided executive summaries to the Vice President and Directors on topics related to career development, academic advising, learning centers, and the use of technology in student affairs Researched best practices for virtual career centers and established a virtual career center for online and main campus students Developed online content for faculty and staff related to career development and academic advising Updated and improved the Academic Advising and Career Development websites using Microsoft FrontPage and Adobe Dreamweaver

3 JEANNETTE M. PASSMORE PAGE 3 OF 5 BOWLING GREEN STATE UNIVERSITY (Bowling Green, OH based four-year state institution enrolling over 20,000 students across two campuses and online.) Graduate Assistant Academic Advising Intern College of Arts & Sciences Fall 2008 Spring 2009 Advised students currently enrolled in the online or campus based Bachelor of Liberal Studies (BLS) Program Designed, implemented, and analyzed an alumni survey to assess student satisfaction with the online services provided to Bachelor of Liberal Studies students Improved and update the Blackboard community associated with the online version of the BLS program by writing a report on career opportunities for BLS graduates, adding resources for online and nontraditional students, and connecting students with one another outside of the classroom Synthesized and compile recruiting and retention reports using provided reports on student coursework and enrollment data Provided feedback and improvement ideas for recruiting and admission materials Participated in curriculum meetings as an advocate for students Graduate Assistant Continuing and Extended Education Spring 2009 Researched funding, locations, and partnerships for an Elder College Program Developed policies for the Elder College Program Developed Leadership recruiting materials for Elder College Steering Committee Graduate Assistant Judicial Affairs, Dean of Students Office Fall 2008 Provided feedback to the Assistant Dean of Student Services about the processes of entering information into the database Trained student worker on all aspects of the database (this is the biggest part of the job, as is the use of the database list it first) Observed judicial hearings and discussed the process and outcomes with the Assistant Dean of Student Services Scanned and indexed judiciary documents into a new online database using OnBase Graduate Assistant Honors Program Spring / Summer 2008 Researched and designed student development rubrics for electronic portfolios AWARDS ACPA Commission for Commuter Students and Adult Learners Outstanding Perspective by a Student Affairs Professional (2010) Bowling Green State University Higher Education and Student Affairs College Student Personnel Student of the Year (2009) Bowling Green State University Palmer Adult Learner Contribution Scholarship Recipient (2008) The Ohio State University Violet I. Meek Student Leadership Award (2004)

4 JEANNETTE M. PASSMORE PAGE 4 OF 5 PROFESSIONAL ORGANIZATIONS College Student Educators International (ACPA National) Commission for Commuter Students & Adult Learners Directorate Member Commission for Commuter Students & Adult Learners Newsletter Editor Commission for Commuter Students & Adult Learners Awards Co-Chair 2009 Program Reviewer 2009 & 2010 Ohio College Personnel Association (OCPA State) Executive Board Two-Year Institution Representative Bowling Green Student Development Association (BGSDA) Outreach Chair 2008 Bowling Green State University First Year Experience Springboard Coach Fall 2007 PUBLICATIONS Passmore, J.M. (2009) Developing Quality Degree Completion Programs for Nontraditional Students. In Palmer, C. (Ed.) Serving adult learners: A handbook for effective practice. Vol II. Passmore, J.M. (2009, March). That was great! Now what? Extending your conference experience. ACPA Commission for Commuter Students and Adult Learners Preconvention Newsletter, 6. PRESENTATIONS Passmore, J.M. & Matyas, R. (June 2010) Challenges and Supports for Nontrads and their Advocates. Round Table session to be presented at the Ohio Academic Advising Association Annual Convention, Columbus, OH. Passmore, J.M. (2010, March). Model programs and best practices in serving older students. Symposium The new seniors on campus presented at the annual conference of the Ohio Association of Gerontology and Education, Kent, OH. Passmore, J.M. (2009, November). Resource for Resources. Educational session presented at the annual International Conference of the American Association of Adult and Continuing Education (AAACE), Cleveland, OH. Palmer, C., Garland, J., & Passmore, J.M. (2009, March). Serving adult learners: Models for effective practice. Educational session presented at the annual conference of College Student Educators International(ACPA), Washington, DC. Palmer, C., Passmore, J., & Spathelf, C. (2009, March). Andragogy and the art of working with nontraditional students. Faculty development session presented at ITT Tech of Maumee, OH.

5 JEANNETTE M. PASSMORE PAGE 5 OF 5 Palmer, C., Sadouskas, A. P., & Passmore, J.M. (2009, January). The strategic plan for higher education in Ohio ( ): Implications for student affairs. Educational session presented at the annual conference of Ohio Association of Student Affairs Administrators in Higher Education and Ohio College Personnel Association, Columbus, OH. Passmore, J.M., & Starkel, B. (2009, January). Running out of 18 year olds? A guide to working with nontraditional students.. Educational session to be presented at the annual conference of Ohio Association of Student Affairs Administrators in Higher Education and Ohio College Personnel Association, Columbus, OH. Passmore, J.M. (2008, January). Need to get things done? Educational session presented at the Annual Tiffin University Winter Leadership Conference, Tiffin, OH. Passmore, J.M. (2008, January). Time-management skills for students. Educational session presented for the First Year Success Series at Bowling Green State University, Bowling Green, OH. Hernandez, K., & Passmore, J.M. (2007, November). How to cope with returning home for the holidays. Educational session presented for the First Year Success Series at Bowling Green State University, Bowling Green, OH. MEMBERSHIPS College Student Educators International (ACPA) National Academic Advising Association (NACADA) Ohio College Student Personnel Association (OCPA) Student Affairs Administrators in Higher Education (NASPA) Student Affiliate Psi Chi National Honor Society in Psychology Inducted 2005 Phi Theta Kappa National Honor Society for Two-Year Colleges Inducted 1994 OTHER EXPERIENCE Project Management, Technical Writing, Event Planning, Printing, Publishing, Customer Service, Patient Care

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