medical Users GrouP work Smarter Not Harder September 17-18, 2015

Transcription

1 medical Users GrouP work Smarter Not Harder September 17-18, 2015

2 WEDNESDAY, SEPTEMBER 16 7:00 am 8:00 am 12:00 pm 1:00 pm 1:00 pm 5:00 pm 6:00 pm 8:00 pm CONTINENTAL BREAKFAST Breakfast is provided for all Users Group pre-conference attendees on the 3rd floor foyer of the Crowne Plaza. LUNCH A buffet lunch is provided for all Users Group pre-conference attendees on the 20th floor of the Crowne Plaza. UNDERSTANDING YOUR DATA THROUGH TIMS REPORTING & BI TOOLS (MEDICAL) Adam G. Gain insight on how you can mine your business data through reports (SSRS) and analytical cubes (SSAS/Excel). We ll cover core TIMS data relations that will help you spend less time looking for the data and more time using it. We ll also show you tools, tips and tricks so you can slice and dice information in different ways so that the people wanting it understand it. Templates and the TIMS BI Excel Ribbon are just the tools you need to help you get what you need from your data more efficiently and effectively. TIMS Business Intelligence and Reporting product owner, Adam G., and other TIMS Reporting experts will go over scheduling your reports and automatically distributing them through your batch system. Subscriptions will also be covered. Before you leave, you ll know where your core reporting entities reside in the TIMS database tables and how to use the tools to accomplish reporting and business analysis tasks better than ever before. WELCOME RECEPTION Kick off your conference experience by joining the Steering Committee, Computers Unlimited team members and other conference attendees for appetizers and refreshments on the 3rd floor foyer of the Crowne Plaza. THURSDAY, SEPTEMBER 17 7:00 am 8:00 am 8:00 am 8:50 am CONTINENTAL BREAKFAST Breakfast is provided for all Users Group attendees on the 3rd floor foyer of the Crowne Plaza. WELCOME SESSION David Schaer, Computers Unlimited President Welcome to Users Group 2015! Today s social media channels do their best to keep us connected; however, there s no comparison with face-to-face meetings to learn, network and share ideas on ways to work smarter not harder. This year s conference reflects the hard work and dedication that s gone into all areas of TIMS, from new modules and existing modules that were rebuilt for more flexibility and functionality, as well as small but important refinements made to the core product. From roundtable discussions and product demonstrations to useful tips and tricks, we believe this year s conference will help make you lean and mean in 2015! Medical Users Group 2015 Work Smarter Not Harder PG 2

3 9:00 am 9:50 am 10:00 am 10:50 am KEYNOTE SPEAKER Shilo Harris, Retired U.S. Army Staff Sergeant Shilo Harris enlisted in the U.S. Army after 9/11. On February 19, 2007, on his second deployment, Shilo was patrolling an infamous southern Iraqi roadway when his Humvee was struck by an IED, killing three of his soldiers and leaving him with catastrophic injuries that would change the course of his life. This fiery moment was just the beginning of an arduous road laced with pain, emotional anguish and much soul-searching. Through more than 75 surgeries and countless hard decisions, Shilo discovered that he was being reshaped within and without into the person he was meant to be all along. His inspiring story will move you and motivate you to live boldly in the face of fear and pull you through the toughest of times no matter what. If you want to learn more about Shilo s story, check out his book, Steel Will and visit his website at TIMS 6 OPTIMIZING THE FRONT END ORDER PROCESS Join us and learn how to streamline the patient order intake process from referral sources using TIMS. You ll see how to set up customizable workflows that fit your current business ordering process. Also, find out how to introduce consistency and build in quality on each order by assigning work to the appropriate team or person at the appropriate time. You ll learn how adding Inbound Document Routing to your process can quickly turn faxes into patient orders while simultaneously eliminating possible lost or missing paper documents. TRUCK ROUTING & DISPATCHING OPTIONS Cole H. & Robert B. This session will cover truck routing and dispatching options in TIMS. Learn the basics of TIMS Truck Distribution and TIMS Dispatch, options for downloading orders to mobile devices and how to use the ACM order auto-selection feature to speed up invoicing and reduce back office labor costs. Last, learn about the latest and greatest enhancements made to the TIMS Roadnet interface for quick and powerful route optimization results for advanced route efficiency. 11:00 am 11:50 am TIMS 6 OPTIMIZING THE FRONT END ORDER PROCESS (CONTINUED) TIMS 7 EIS+ & THE TASK SYSTEM Megan G. Learn to create your own custom screens and fields for information you need to track, but don t have a place in TIMS to store. Then, learn to record and report on that information in those new screens and fields. The new EIS+ screen designer utilizes drag and drop control and advanced field properties to make building screens intuitive and easy, with better integration and visibility within applications. Use EIS+ with the Task System to create a more focused and useful task that not only reminds you of the work you need to complete, but captures information at the same time. Medical Users Group 2015 Work Smarter Not Harder PG 3

4 12:00 pm 1:00 pm LUNCH A buffet lunch is provided for all Users Group attendees on the 20th floor of the Crowne Plaza. STEERING COMMITTEE MEETING This meeting is located on the 20th floor of the Crowne Plaza. Users interested in joining the Steering Committee are encouraged to attend. 1:00 pm 1:50 pm TIMS 7 OPTIMIZING THE FRONT END ORDER PROCESS Streamline your patient order intake process from referral sources with TIMS to ensure a quality patient experience every time. Take advantage of what TIMS 7 has to offer and be one of the first to see the power of the clinical supporting documentation system integrated along with it. This new documentation system puts you in control. Design your forms, adjust settings and payer rules for the forms to quickly and efficiently adapt to any payer documentation rule now or in the future without costly special programming or waiting for a new release of TIMS. Intake users are informed of required documents that support the insurance company s policy requirements and they are presented with a list of all documents to generate. CREDIT CARD PROCESSING BEYOND THE SWIPE Kasey S. You will learn how to get started using one of the most popular payment methods around credit cards. Be ready for the future with new enhancements that make taking credit card payments using new EMV capable machines on TIMS even better. 2:00 pm 2:50 pm TIMS 7 OPTIMIZING THE FRONT END ORDER PROCESS (CONTINUED) BILLING RULES & FEE SCHEDULES PART 1 Gayle T. Learn about the drastic shift in how TIMS achieves Medical Billing in TIMS 7. Discover the tools CU is providing to help you get through your upgrade. From billing rules to documentation requirements and billing UOM conversions to uploading fee schedules your life will get much easier once you upgrade. 3:00 pm 3:20 pm 3:20 pm 4:10 pm AFTERNOON BREAK Snacks are provided for all Users Group attendees on the 3rd floor foyer of the Crowne Plaza. TIMS AS A MOBILE PLATFORM Jim M. & Robert B. Learn more about CU s new applications being developed to run on Android and Apple ios devices. In this class, the TIMS Mobile Tablet application used for deliveries will be demonstrated. Application features include: the ability to view and update order information, showing a list of stops for the day, gathering plan of care information and payment options. BILLING RULES & FEE SCHEDULES PART 2 Gayle T. Now that TIMS Medical Billing is based on HCPCS and payer sets, we will show you how to leverage these changes to make your setup and maintenance much more streamlined and efficient. With proper setup in Medical Billing, all it takes is getting new inventory items associated to the right HCPCS and the connection to Billing Guidelines is automatically established. Medical Users Group 2015 Work Smarter Not Harder PG 4

5 4:20 pm 5:10 pm 5:30 pm 8:00 pm STEERING COMMITTEE MEETING This meeting is located on the 3rd floor of the Crowne Plaza. New members will be welcomed and advisory committees will be assigned. COMPUTERS UNLIMITED RECEPTION (2407 MONTANA AVENUE) This reception is always a hit as guests receive the rare opportunity to mix and mingle at our office headquarters located two blocks east of the Crowne Plaza in historic downtown Billings. FRIDAY, SEPTEMBER 18 7:00 am 8:00 am 8:00 am 8:50 am CONTINENTAL BREAKFAST Breakfast is provided for all Users Group attendees on the 3rd floor foyer of the Crowne Plaza. ELIGIBILITY & INSURANCE VERIFICATION ROUNDTABLE Davis A. & TIMS Users Take advantage of this opportunity to network with other TIMS users on a common topic. Bring your ideas and knowledge of current processes for checking patient eligibility, verifying insurance and dealing with individual deductibles. It is possible that new ideas will be brought up that can save you time, money or both. TIMS 7 A/R ADJUSTMENT APPROVALS Megan G. Manage the adjustments approval process within TIMS, instead of relying on inefficient processes or on paper forms. Define dollar amount approval levels that require supervisor approval before they can be posted, and assign the users who are responsible for the approval. Review, approve and deny the adjustments that require approval from a worklist application. Communicate a denial to the collection agent with a task to correct and resubmit or delete the adjustment. Monitoring applications provide visibility to adjustments pending approval by total amount and age, and by the user who did the adjustment, by batch and by assignment. 9:00 am 9:50 am A GIANT LEAP FOR A/P & PURCHASING Clair K. In this TIMS 7 class, you ll see database access to Purchasing information is available today and is coming soon for Accounts Payable. We ll explore how managing your vendor 1099s for a year can be accomplished with more accuracy and efficiency. And, you ll see how productivity can be increased by processing new payables for multiple accounting periods in a single A/P batch. TIMS 6/7 A/R COLLECTIONS WORKLIST Megan G. Create a variety of custom-defined, interactive worklists for your collections team using criteria like A/R amount, A/R aging, denial information, timely filing and timely appeal filing deadlines, claim status and last worked. Within the worklist, you have access to all the information you need to take action, including the EOB and the history of who has done what and when on the A/R. Every action is logged and you define the actions you need to trigger a follow-up task. The worklists are flexible so that you can prioritize and work your A/R and denials in the way that is most efficient for your company. Medical Users Group 2015 Work Smarter Not Harder PG 5

6 10:00 am 10:50 am BILLING & REIMBURSEMENT ROUNDTABLE Davis A. & TIMS Users This roundtable will provide a great opportunity to network with other TIMS users on specific topics of interest. Let s discuss current billing and reimbursement processes. What are your trouble spots and how have you overcome those to successfully get paid? It is possible that new ideas will be brought up that can save you time, money or both. INTAKE IMPROVED ACCURACY & ACCOUNTABILITY FOR QUICKER REVENUE CYCLES Nathan B. TIMS Intake is a fully integrated resource that quickly and accurately turns referrals into qualified orders through real-time data validation and information verification helping you get faster reimbursement. It allows you to set up and track workflows, history, tasks and CSR accountability/ efficiency to stay on top of day-to-day operations and work smarter not harder. 11:00 am 11:50 am TIMS FEATURES YOU MAY NOT KNOW ABOUT Melissa C. In this session, we ll be covering an array of TIMS features that you may not know about that can optimize and increase efficiency in your everyday processes. OPTIMIZED INVENTORY SETUP & TRACKING OF SERIAL NUMBERS Clair K. Come learn more about the setup of inventory and the tracking of serial numbers. You ll learn how you can review pertinent inventory item information at a glance, as well as how to set up items and locations easily using new and revamped tools. Also, see how you can easily identify issues with serial-tracked inventory and quickly resolve those issues. In addition, learn how easy it is to track a serial number from receipt to sale. 12:00 pm 1:00 pm 1:00 pm 1:50 pm LUNCH A buffet lunch is provided for all Users Group attendees on the 20th floor of the Crowne Plaza. TIMS 6/7 FRONT END SYSTEM FEEDBACK LOOP Joe S., Jeanette E. & Blaine S. Collaboration and customer input is a vital part of developing high value software that actually makes your company more productive. Using the feedback compiled by the previous day s product demo survey, this class will delve deeper into functionality showcased a day earlier on Order Workflow, Document Routing, Intake, Order Monitoring, Documentation, etc. Use this opportunity to clarify any questions you may have or ask about specific details of the applications that interest you most. In addition, use this time to interact with CU s product owners and have a voice in what you expect in future releases of TIMS software applications. RENTAL FLEET MANAGEMENT TAKE CONTROL Clair K. Learn how to more easily manage your rental equipment with the features and capabilities available to you in TIMS 7. Find out more about controlling your rental fleet losses by expanding on today s rental tracking capabilities. See how you can quickly access the rental agreement information for a rental or customer and review the current billing status. Medical Users Group 2015 Work Smarter Not Harder PG 6

7 2:00 pm 2:50 pm EDROP SHIP DEMONSTRATION & ROUNDTABLE Cole H. TIMS edrop Ship can save you time and money by creating purchase orders automatically and sending them electronically to the vendor. The electronic PO will prompt the vendor to directly ship product to the customer providing a seamless transaction. This session will include a demonstration of the TIMS module as well as a roundtable discussion for existing and future users to share ideas. EXCEL TEMPLATES & TIMS BI RIBBON SALES & RENTAL ANALYSIS SIMPLIFIED Adam G. Join us as we look at pre-made cube templates the perfect starting point for anyone ready to get their feet wet in cube reporting. This class will focus on the Sales, Intake, and Rental cubes, emphasizing how to download templates directly into Excel via the TIMS BI Ribbon. We ll look at various examples, including dashboards, and demonstrate how templates simplify cube reporting and analysis. We ll be sure to save some time to get your feedback on what kind of templates would benefit your business. 3:00 pm 3:20 pm 3:20 pm 4:10 pm AFTERNOON BREAK Snacks are provided for all Users Group attendees on the 3rd floor foyer of the Crowne Plaza. AUDITING TRACK YOUR CHANGES Jason A. Use the new Audit Inquiry tool to query changes to your data in real-time. See features and benefits of the new Audit System. Learn how others in the industry use the system to answer questions and improve efficiency. EXCEL TEMPLATES & TIMS BI RIBBON A/R & CLAIM ANALYSIS SIMPLIFIED Adam G. Join us as we look at pre-made cube templates the perfect starting point for anyone ready to get their feet wet in cube reporting. This class will focus on the Accounts Receivable and Claim cubes, emphasizing how to download templates directly into Excel via the TIMS BI Ribbon. We ll look at various examples, including dashboards, and demonstrate how templates simplify cube reporting and analysis. We ll be sure to save some time to get your feedback on what kind of templates would benefit your business. HOTEL ACCOMMODATIONS The 2015 Users Group Conference will take place at the Crowne Plaza, located in the heart of downtown Billings. Guests are invited to stay at the hotel and take advantage of the negotiated room rate ($99 plus tax) when booking before August 28, Call to make your reservation and be sure to ask for the Computers Unlimited room block. The online reservation code is CUG. REGISTRATION/INFO You can find all there is to know and register at Medical Users Group 2015 Work Smarter Not Harder PG 7