BBA 440 HUMAN RESOURCE MANAGEMENT. Spring 2015 (Class #7046)

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1 BBA 440 HUMAN RESOURCE MANAGEMENT Spring 2015 (Class #7046) Semester: Online, Fall 2014 Day / Time: Jan 12 Mar 1, 2015 Room: Virtual Credit: 3 Credit Hours Professor: Rosie Cordova Office Hours: by appointment. - contact by classroom Phone: (928) Fax: (928) Best reached by . Please use the function within Blackboard only. Do not sent me s to NAU s , use the classroom . I will make every reasonable effort to return your s within a 24 hour period, Monday through Friday. Remember that our class is in an asynchronous environment and communication should take place within the classroom whenever possible. COURSE PREREQUISITES BBA 300, BBA 305W and Admission to BBA or BAIS, BSIS, or BAS Administration. COURSE/CATALOG DESCRIPTION Principles, functions, and practices relating to managing human resources in organizations. Describes the basic human resources management processes of selection, training, appraisal, compensation, labor relations, and legal compliance. Letter grade only.. COURSE STRUCTURE / APPROACH Online environment. Presented with PowerPoint, lectures, class discussions, and other classroom tools. IMPORTANT: Online Course Guidelines - If you need help navigating in Blackboard Learn, visit COURSE LEARNING OUTCOMES Upon successful completion of this course, students will be able to:

2 1. Describe the functions and practices of human resource management 2. Define EEO laws, other labor laws, and compliance 3. Describe basic processes of selection, training, appraisal, compensation, labor relations, and legal compliance. READINGSAND COURSE MATERIALS Required Text Text: Dessler, G. (2008). Human Resource Management (14 th ed.). Prentice Hall. Required access - My Management Lab from Pearson, Human Resource Management, Course ID: cordova Additional articles and reading and other materials as assigned. EVALUATION TOOLS Evaluations of student performance will be conducted by the means of assessment. The means of assessment consist of class exercises, tests, simulations, video exercises, cases, and exams. The learning outcomes will be achieved if the student passes the course requirements with a grade of C or higher based on the grading scale below. Course Requirements: Assignment Possible Due Date Points Biography and Syllabus Quiz 2 Jan 18 Class Exercise (2 13) 26 Sundays Video exercises (4 at 1 points each) 4 Sundays (Jan 18, Jan 25, Feb 15, Feb 22) Simulations 1 point each) 8 Sundays (Jan 18 [2 simis], Jan 25, Feb 1, Feb 8 [2 simis], Feb 15) Tests 5 points each) 25 Sundays (Jan 18, Jan 25, Feb 1, Feb 8, Feb 15) Case 15 Feb 22 Final Exam 20 Mar 1 Total 100 Grading Procedures: points... A points... B points... C

3 points.....d <60 points... F General course information: 1. Class week: Each week, our online class starts on MONDAY and closes on SUNDAY at 11:59 pm. 2. Class Exercises (CE) are due weekly on Sunday by 11:59 pm MST. There will be two or more class exercises every week. Your answers should be comprehensive and fully answer the exercise and be supported with research and/or examples. Post your CE in the text box; please do NOT submit them as attachments. 3. Students are expected to read all posts from other students and from the instructor. This is an online class, and the success of our communication depends on reading the information posted. Plan to visit the classroom regularly several times per week. 4. Assignments are due on Sunday by 11:59 pm unless a different due date is given. Note: Final exam is due by the last day of class. The last day of class is Sunday, Mar All Tests, Video exercises, Simulations, and Case are due by SUNDAY at 11:59 pm MST. The link to post them will be available the week when they are due beginning Monday and closing on Sunday. They may not be available at other times. The Final Exam is due on the last day of class. No work will be accepted after the last day of class. 6. Final Exam is due by the lat day of class, no exceptions! COURSE OUTLINE* *The schedule and assignments are subject to change at the discretion of the instructor or the university. Week/Date Objectives Work Due

4 Module 1 Week 1 Jan Week 2 Jan Introduction and overview of course. Post your biography Acknowledge reading and understanding the syllabus Introduction to HRM, EEO, and the Role of HRM Discuss functions and development of human resource management Summarize basic EEO laws Describe best practices for EEO compliance Describe basic practices to avoid illegal employment decisions Role of HRM Define Human Resource Management Define environmental factors that change human resource management Describe the role of Human Resource Management as a strategic partner Module 2 Job Analysis and Talent Management Describe the elements of conducting job analysis and job descriptions Personnel Planning and Recruiting Describe methods forecasting personnel requirements Evaluate recruiting methods Evaluate selection forms Employee Testing, Selection, and Interviews Describe selection process Evaluate selection tools, including testing, background, and reference checks Assess different types of interviews Module 3 Biography Syllabus Quiz Sign up for MML Ch 1 3 CE Video: Ch 2, UPS Simulation: Ch 1, HR Simulation: Ch 3, Managing in a Global Test 1: Ch 1 3 Ch 4-7 CE Video: Ch 4, The Weather Channel Simulation: Ch 5, HR and diversity Test 2: Ch 4-7 Week 3 Jan 26 Feb 1 Training and Development Evaluate training techniques Discuss employee orientation Define management development Define employee development Performance Management and Employee Retention Evaluate performance appraisal methods Ch 8 10 CE Simulation: Ch 8 Individual Behavior Simulation: Managing Your Career

5 Describe impediments to effective performance appraisals Describe the appraisal interview Describe the manager s role in effective performance Evaluate disciplinary systems Rev. Jan 12, 2015 Test 3: Ch 8 10 Week 4 Feb 2 8 Module 4 Strategic Pay Plans Define the basic elements of compensation systems Describe the steps in establishing a compensation plan Discuss salary surveys and job evaluations Explain the difference between competency-based and traditional pay Pay for Performance and Benefits Evaluate different incentive plans Identify negative considerations of incentive plans List basic benefits most employees expect Explain how to manage employee benefits cost Define flexible benefits programs Module 5 Ch CE Simulation: Ch 11, Organizational Structure Simulation: Ch 12, Motivation Tet 4: Ch Week 5 Feb 9 15 Week 6 Feb Ethics and Fair Treatment and Labor Relations Identify ethical dilemmas in business Discuss fair practices Describe the history of labor relations Address major labor relations laws Describe the process for union election Describe major considerations in dealing with collective bargaining, including grievances Employee Safety and Health Describe basic elements of OSHA Define the employer s role in managing safety Module 6 Managing Global Human Resources/Managing HR in Small Firms Identify basic consideration of global compensation plans Describe expatriate compensation plans Managing HR in Small Firms Explain HR differences in small firms Identify internet and government resources for small firms Ch CE Simulation: Ch 14, Management and Ethics Video: Ch 16, The California Test 5: Ch Ch CE Video: Ch 17, Joby Bandag Case

6 Week 7 Feb 23 Mar 1 Take Final Exam Rev. Jan 12, 2015 Final Exam Due Mar 1 COURSE POLICIES Assignments submitted as a requirement for some other class may not be submitted for an assignment in this BBA class. All assignments must be original work of the student or properly referenced and must be specific work for this class. All work is to be submitted in the appropriate professional style and format. Standard oral and written English is always used in the NAU classroom. All assignments must be turned in on the due dates specified in the syllabus. In consideration to students who may face unforeseen circumstances and to be fair and consistent, students may submit one late assignment. A total of one late assignment from Video exercises, Simulations, Tests, or Case may be accepted after the due date and may include a 10% penalty deduction. This late assignment will be graded after the end of class. No reason required for submitting this one late assignment and no message to notify me is needed. You decide if you want to use this wild card. CEs and the Final Exam are not accepted late. Final Exam is not eligible for late submission and must be posted timely by the last day of class. CEs must be submitted timely each week, and there is no make up for them. Students are responsible for turning in assignments on time. Assignments must be submitted using their corresponding links. No assignments will be considered if sent by or posted in the wrong links. This is an online course. Participation in the classroom is required as described in this syllabus. CEs cannot receive make-up credit and should occur within the week of class (Monday - Sunday). Video exercises are based on the short videos found in MyManagementLab under the corresponding chapter. The exercise consists of five questions to acknowledge your understanding of the film. Simulations are found in MyManagementLab under the corresponding chapter in MML s Assignments.

7 This class will be a success for you and others if you take the responsibility for your own learning and share your learning and experiences with the other participants in the class. This is your unique opportunity to display, practice, assess, and improve your own learning and leadership. Students are expected to notify the instructor if they will be absent from the class for more than one week. A university education aims to expand student understanding and awareness. It involves engagement with a wide range of information, ideas, and creative representations. In this course of college studies, students can expect to encounter and critically appraise materials that may differ from and perhaps challenge familiar understandings, ideas, and beliefs. Students are encouraged to discuss these matters with faculty. ASSIGNMENTS Go to select the videos and Simulations for the chapter of the corresponding week. Course ID: cordova See Course Outline above. Videos and Video exercises: Watch the corresponding video as shown below. Submit the video exercises by Sunday. Follow these instructions for watching videos and completing video exercises: From MML course, Click Assignments Select the specific video exercise you want to do Click Question 1 Click name of the video on upper left side by the video icon Watch video Answer first question Click check answer Revise answer if necessary and check answer again When correct, click save (important: need to save after checking it) Select another question When finished with all the questions, click OK Week 1 Ch 2 video: UPS Week 2 Ch 4 video: The Weather Channel Talent Management Week 5 Ch 16 video: The California Healthcare Foundation: Safety Week 6 Ch 17 video: Joby: Global HRM Simulations: select the appropriate simulation from Assignments in MML and follow directions.

8 Week 1 Ch 1 Simulation: HR Week 1 Ch 3 Simulation: Managing in a Global Environment Week 2 Ch 5 Simulation: HR and Diversity Week 3 Ch 8 Simulation: Individual Behavior Week 3 Ch 10 Simulation: Managing your Career Week 4 Ch 11 Simulation: Organizational Structure Week 4 Ch 12 Simulation: Motivation Week 5 Ch 14 Simulation: Management and Ethics Rev. Jan 12, 2015 Individual Assignment (Due Mar 1) Textbook case, Bandag case, Appendix B, pg The assignment will consist of about 2,000 words (no strict word requirement) and address the following: a. Describe the background of the case and main concerns b. Answer case questions in a separate paragraph/section for each question. Use appropriate headings for each question. d. Include title page, introductory, and closing paragraphs. Main ideas need to be supported with research and sources cited and listed in a separate reference page. Search Google Scholar (at the library. Do not use Google) and find documents to support your answers. Write in third person (no I, you, or we). Use APA format, double space paper, and use headings. See grading rubric (in Assignments) for specific expectations for grading assignment. Tests: Syllabus Due Jan 18 Test 1 Due Jan 18 Test 2 Due Jan 25 Test 3 Due Feb 1 Test 4 Due Feb 8 Test 5 Due Feb 15 Case Due Feb 22 EXAMS Final Exam Due Mar 1 Class Exercises: Week 1

9 (Ch 1 2) Pretend you are an HR Manager, prepare a short list of situations with potentially discriminatory management practices to use in your training for new supervisors. Include best practices or recommendations for each situation. Begin your list with a short paragraph explaining what is human resource management and the role it plays in organizational leadership. Remember to support your answers with citations and references. If you do not have the textbook yet, you will be able to answer this question by doing some research in the library and visiting (Ch 3) Research a company you know or one that is interesting to you. Develop a simple outline of the firm s strategic HR plan. In a paragraph, answer these questions: what is the organization s strategy? What is HR s strategy? How does HR support the strategy and goals of the organization? Remember to support your answers with citations and references. Week 2 (Ch 4) Prepare a job description for the position of Mother, Father, or Student. Include a section titled Job Specifications at the bottom of the job description. Prepare a job announcement for recruiting for the job description you prepared, and explain how you will recruit for this position. Read your classmates job descriptions and submit a second post contrasting any differences between your job specifications/job descriptions/job ad/recruitment and your classmates. Remember to support your answers with citations and references. (Ch 5) Search the web or newspaper for classified ads regarding job announcements. Find one or two announcements that you believe would encourage women and/or minorities to apply. Discuss why you believe women and minorities may apply and suggest ways to improve recruitment. (Ch 6-7) Review the job openings from an organization or from wanted ads such as Monster.com, and choose one job position. Discuss the specific selection tools you will use to select the best applicant for the chosen position. Include a list of questions that you will use in the interview. The selection interview should be one of the tools, but not the only tool used. Remember to support your answers with citations and references. Week 3 (Ch 8) Consider an organization you are familiar with and create a short list of the items that should be included in their orientation program. Explain how you will implement your orientation program for new hires, including how many hours of orientation, method, and when. (Ch 9-10) Use the same organization that you selected last week. Then, select the appraisal method that you will use and explain why it is the best method. As a last step, develop a process for internal promotions. Remember to support your answers with citations and references.

10 Week 4 (Ch 11) Read the Carter Cleaning Company cases from Ch 11 found in pages 360. Answer question Remember to support your answers with citations and references. (Ch 12-13) Read the Carter Cleaning Company cases from Ch 12 and 13 found in pages 390 and 423. From Chapter 12, answer question 12-24; from Chapter 13, answer question Remember to support your answers with citations and references. Week 5 (Ch 14 15) Select a non-union organization that you like, and review their disciplinary and grievance process. Briefly describe them, and make recommendations for improvement. Discuss weaknesses and strengths of their disciplinary and grievance processes. In addition, discuss how these processes may differ if the organization were an employer under collective bargaining. Remember to support your answers with citations and references. (Ch 16) Pretend that you are the chair of an employee safety committee. Visit a local organization such as your work, your school, a store, factory, etc. Make a list of potential hazards and unsafe conditions for employees. Remember to support your answers with citations and references. Week 6 (Ch 17) Select a small, local organization, and explain the importance of HRM for your selected organization. Then, pretend that your organization decided to establish a branch in another country. Choose a different country other than the US. Research the standard of living, taxes (US and foreign), and discuss important implications in developing a compensation plan for expatriates in the country you selected. Remember to support your answers with citations and references. (Ch 18) Small businesses have limited resources. Create a plan to train your employees using at least two different online or other sources that are free to the employer and to employees. Northern Arizona University POLICY STATEMENTS FOUND AT: SAFE ENVIRONMENT POLICY NAU s Safe Working and Learning Environment Policy seeks to prohibit discrimination and promote the safety of all individuals within the university. The goal of this policy is to prevent

11 the occurrence of discrimination on the basis of sex, race, color, age, national origin, religion, sexual orientation, disability, or veteran status and to prevent sexual harassment, sexual assault or retaliation by anyone at this university. You may obtain a copy of this policy from the college dean s office. If you have concerns about this policy, it is important that you contact the departmental chair, dean s office, the Office of Student Life ( ), the academic ombudsperson ( ), or NAU s Office of Affirmative Action ( ). Department Chair: Alex Steenstra, Ph.D. Department of Business & Administration PO Box 6236 Yuma, AZ (928) STUDENTS WITH DISABILITIES If you have a documented disability, you can arrange for accommodations by contacting the office of Disability Support Services (DSS) at (voice), (TTY). In order for your individual needs to be met, you are required to provide DSS with disability related documentation and are encouraged to provide it at least eight weeks prior to the time you wish to receive accommodations. You must register with DSS each semester you are enrolled at NAU and wish to use accommodations. Faculty is not authorized to provide a student with disability related accommodations without prior approval from DSS. Students who have registered with DSS are encouraged to notify their instructors a minimum of two weeks in advance to ensure accommodations. Otherwise, the provision of accommodations may be delayed. Concerns or questions regarding disability related accommodations can be brought to the attention of DSS or the Affirmative Action Office. INSTITUTIONAL REVIEW BOARD Any study involving observation of or interaction with human subjects that originates at NAU including a course project, report, or research paper must be reviewed and approved by the Institutional Review Board (IRB) for the protection of human subjects in research and researchrelated activities. The IRB meets once each month. Proposals must be submitted for review at least fifteen working days before the monthly meeting. You should consult with your course instructor early in the course to ascertain if your project needs to be reviewed by the IRB and/or to secure information or appropriate forms and procedures for the IRB review. Your instructor and department chair or college dean must sign the application for approval by the IRB. The IRB categorizes projects into three levels depending on the nature of the project: exempt from further review, expedited review, or full board review. If the IRB certifies that a project is exempt from

12 further review, you need not resubmit the project for continuing IRB review as long as there are no modifications in the exempted procedures. A copy of the IRB Policy and Procedures Manual is available in each department s administrative office and each college dean s office. If you have questions, contact Carey Conover, Office of Grant and Contract Services, at ACADEMIC INTEGRITY The university takes an extremely serious view of violations of academic integrity. As members of the academic community, NAU s administration, faculty, staff and students are dedicated to promoting an atmosphere of honesty and are committed to maintaining the academic integrity essential to the education process. Inherent in this commitment is the belief that academic dishonesty in all forms violates the basic principles of integrity and impedes learning. Students are therefore responsible for conducting themselves in an academically honest manner. Individual students and faculty members are responsible for identifying instances of academic dishonesty. Faculty members then recommend penalties to the department chair or college dean in keeping with the severity of the violation. The complete policy on academic integrity is in Appendix F of NAU s Student Handbook. ACADEMIC CONTACT HOUR POLICY The Arizona Board of Regents Academic Contact Hour Policy (ABOR Handbook, 2-206, Academic Credit) states: an hour of work is the equivalent of 50 minutes of class time at least 15 contact hours or recitation, lecture, discussion, testing or evaluation, seminar, or colloquium as well as a minimum of 30 hours of student homework is required for each unit of credit. The reasonable interpretation of this policy is that for every credit hour, a student should expect, on average, to do a minimum of two additional hours of work per week; e.g., preparation, homework, studying.

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