Collaboration Tools for Litigators By David W. Sparks and Courtney E. Ward Reichard

Size: px
Start display at page:

Download "Collaboration Tools for Litigators By David W. Sparks and Courtney E. Ward Reichard"

Transcription

1 Collaboration Tools for Litigators By David W. Sparks and Courtney E. Ward Reichard September 2011 Collaboration among inside and outside counsel, co counsel, and occasionally the court and opposing counsel has developed in recent years. This panel will focus on the various tools that are currently available and which will permit effective communication between stakeholders. Contrary to popular belief, collaboration is an important part of a litigator s business. Attorneys now find themselves collaborating online with co counsel, clients, and court staff in the increasingly digital world of the trial courtroom. So how do attorneys use technology to skin this cat? This session will cover several technologies used by litigators before and during trial to collaborate with others. I. SHARING AND REVIEWING DOCUMENTS A. Online Office Suites There once was a day where document collaboration involved lots of floppy discs and shoe leather. Fortunately, that is no longer the case. Collaborating litigators can now jointly prepare documents, spreadsheets, and presentations from multiple locations using the growing crop of Internet based office suites. Web based, full featured, word processors are showing up in the wild letting you do things from your browser that formerly required a dedicated application. The two biggest contenders in the field are Microsoft Office Web Apps and Google Docs. Microsoft Office Web Apps ( us/web apps) is a Web based version of Microsoft Office. It is accessible to businesses through SharePoint 2010, discussed below. This new iteration of Microsoft Office was first released in 2010 as a competitor to Google Docs. Microsoft Office Web Apps is the best online solution for uploading and modifying intricate Word, Excel, and PowerPoint documents. However, it is not a replacement for Microsoft Office and can get hung up with complex formatting. Google Docs ( has the benefit of more years of development and is more widely adopted. Although not as seamless with Word formatting as the Microsoft Office Web Apps, Google Docs is unparalleled for collaboration. Google Docs allows multiple users to edit the same document at the same time, while managing to keep the document in one piece. So, for instance, you could be drafting jury instructions, at the same time that your assistant inserts text from pattern

2 instructions, an associate adds legal research and your client inserts comments. Google Spreadsheets and Google Presentations are additional available collaboration tools. However, it should be noted that the Google online suite is not pretty or as full featured as a dedicated word processor or spreadsheet. The best usage is to collaborate in Google Docs and then having one user move the text or spreadsheet onto a more robust locally installed Office application like Microsoft Office or Apple iwork. This paper was written that way, with the authors initially collaborating online, and then putting on the finishing touches by exchanging a document formatted in Word Microsoft Web Apps is adding collaboration tools but still playing catch up to Google. This space will be very dynamic over the next few years. B. Microsoft Word Collaboration In addition to online collaboration, attorneys can also work together by sharing Word and Excel documents. Microsoft has built in change tracking technologies in these applications that allow parties to view and make changes to documents and leave comments for other collaborators. Tracking changes is generally limited to one user at a time but also provides more granular control of who did what in a document. This technology is also more widely accepted in the practice of law than online collaboration tools. When using change tracking, however, make certain to remember the audience. Making comments and notes directly to your client on a document that will be shared with others could lead to a waiver of the attorney client privilege and other unintended consequences. Also, if a document that has used this type of collaboration is shared with adverse counsel or parties, all work in progress changes should be scrubbed so that opposing counsel does not get the benefit of seeing your iterative drafting process. You don t want opposing counsel calling to say, I liked the way you initially drafted it, before you took out the indemnity clause. Finally, a note about formatting. Most lawyers continue to use Microsoft Word, especially those in larger firms where the cost of change is high. As a result, document formatting (which once was a major stumbling block) is rarely a problem in collaboration. In those events where there are document formatting problems, use the Rich Text Format (RTF) to seamlessly share documents between platforms and retain (most) of their formatting. C. Sharing Files Sharing computer files used to require delicate disks and clumsy mail carriers. Like online office suites, file storage has also found its way to the Internet. In the last few years, there have been an explosion of online based file sharing services. Two of the best for lawyers are Dropbox and Box.net.

3 1. Dropbox Dropbox ( is the reigning champ of online file syncing services. Dropbox creates a local Dropbox folder on your computer. The free service includes 2GB storage but a paid account can increase your storage to as much as 100GB. The Dropbox service works with Windows, Mac OS X and also has clients for iphone, Android, and Blackberry enabling you to easily share files with anyone. The service is simple. Anything in your Dropbox folder gets automatically synchronized to Dropbox s online servers. Any computers or mobile devices that are connected to that account or shared to a particular folder also get a local copy of those files as shown in the below diagram. [Insert diagram] You can edit files from the local copy on your computer. For example, if you write a motion in limine and save it to your Dropbox folder, the Dropbox application automatically syncs the updated version to the Dropbox cloud storage. In this sense, Dropbox gives you a backup in addition to collaboration service. If you share that folder with a collaborating attorney, it will get synced to her local Dropbox and she can work on it at her station. Once she saves the changes, they automatically update on your computer. Another great use of Dropbox is to share and transport.pdf files. Meeting agendas and attachments could be transferred to Dropbox and brought to the meeting by participants on their ipads or other mobile devices. Key documents in a case could be uploaded to Dropbox, and accessed by all attorneys wherever they are in court, on a plane or at the dentist. Dropbox handles connectivity problems like a champ: If you lose your Internet connection in the middle of syncing, Dropbox resumes syncing the next time you connect in a way that protects the file integrity. While there are several competing services that do essentially the same thing as Dropbox, what makes Dropbox so popular is its speed and reliability. Dropbox is incredibly fast. So fast that you can modify a file on your laptop and, in the time it takes for you to push your chair across your office, the file is already synchronized to your desktop machine. Dropbox accomplishes this speed by syncing only those parts of a file that have changed. Your files stored on the Dropbox server are encrypted and inaccessible without your account password. However, you need to consult your state bar s ethics rules and make your own decisions about the storage of client documents on cloud based servers. One downside with Dropbox is that anyone with access to the Dropbox folder can do anything they want to the files, including deleting them. If the file gets deleted, Dropbox dutifully removes it from all

4 connected computers. Dropbox includes a tracking history giving you the ability to recover files but the risk still exists. A shared Dropbox folder also allows you to get around the e mail attachment size limitations that often plague collaborators. Although you cannot place large attachments to your e mail files, you can place large files in the Dropbox shared folder and send an e mail to your colleagues informing them it has been loaded. 2. Box.net Box.net ( is another popular online collaboration tool similar to Dropbox. It allows you to securely upload and store your online files and folders using 256 bit encryption. Box.net is specifically aimed at businesses. Box.net offers a free 2GB account, as well as a 15GB account for $15 per month. For larger businesses, Box.net offers additional usage based pricing tiers. Box.net provides more control than Dropbox. You can create nested folders or even host your entire company file database on the Box.net server. You can then selectively set permissions for different users, such as edit, read only, or exclude from certain files. Using a business account, you can search the text in your Box.net files and access them from mobile devices such as the iphone and ipad. Once your files are located on the Box.net server, you can take advantage of several collaboration tools useful for litigation. One supports discussion and commenting threads on documents and keeps version histories. Box.net tracks each collaborator who accesses the files and sends e mail notifications when changes are made II. COLLABORATION PLATFORMS A. Extranets An extranet is a private and secure website that can be designed and modified for a multitude of litigation uses. Access is strictly limited to those individuals who are granted access. Usually, a law firm hosts the extranet, and then grants access to clients or other lawyers working on the same matter or series of matters. Litigation firms are well served by developing the ability to set up extranets for various types of matters. Because it resembles a website, an extranet can be set up to provide easy to access information regarding pending litigation. For instance, product manufacturers often have litigation pending across the country. Often, those companies hire a single firm to serve as national counsel, and local counsel in each jurisdiction in which they have been sued. National counsel could create an extranet to manage the litigation.

5 In this example, the home page could contain information applicable to all of the cases, such as key documents and expert information. The home page could track pending matters by jurisdiction, with links to individual pages for each pending matter. On those individual pages, there could graphical links to key pleadings (such as the complaint), links to other pleadings and a listing of important case information, such as: Plaintiff name Jurisdiction Judge Court File Number Internal File Number Local Counsel Date of Incident Product at Issue Alleged Injury Case Description Trial Date Such an extranet could then be used to share information and collaborate in defending the case. Local counsel could upload newly received pleadings to be viewed by national counsel and the client. Status reports could be added, with the current status report appearing on the case home page and previous reports accessible through a link. An extranet can be used to provide access to core case documents and transcripts as well, for access by everyone on the team. Extranets often also include a communication platform, such as a message center or discussion board. For large litigation teams, a contact directory is also useful. A group calendar is another helpful tool, allowing everyone to know what is going on, even in cases they are not assigned. When setting up an extranet, it is critically important that information always be maintained so that it is accurate and current. There is no room for error here if a client sees inaccurate or outdated information on the extranet, he or she will lose confidence in the system, and maybe with you too. Determine from the beginning who is responsible for updates. For example, legal administrative assistants might have the responsibility for uploading new pleadings, for example, while associates are assigned the task of updating status reports and paralegals are expected to keep a group calendar up to date. Information should be frequently reviewed and updated by people at all levels of the team (including the responsible partner!). Calendars are particularly susceptible to error if you can t commit to keeping it up to date, don t include one on your extranet! Closed cases should be removed from the home page and stored elsewhere, such as on a separate closed cases page.

6 B. Microsoft SharePoint Microsoft SharePoint has gained increasing popularity among law firms. SharePoint Workspace comes loaded with Microsoft 2010, although establishing an account is not included as part of the purchase of the Office suite. As discussed above, businesses can collaborate with documents in the Microsoft Office suite through SharePoint. One great advantage of SharePoint is its compatibility with other Microsoft applications as well as applications commonly used by law firms. SharePoint also allows the creation of a single home page to manage a project. Modules that can be added in include: discussion forums task list calendars document libraries links to external pages wikis SharePoint can be configured as an extranet, with the characteristics described above. SharePoint can also be used as an intranet, serving as a knowledge management tool within an organization for firm contacts, court information, client information and document forms, among other things. C. Joint Document Review and Annotation Platforms Documents have always been at the heart of almost every case, and it s always been an important part of a litigator s job to distill those documents down to a manageable number of key documents to be presented to a fact finder at trial. But, what once might been a few bankers boxes of material to review and refine into a manageable number of trial exhibits now can be many terabytes of data. While automated search methods and outsourced review help make the volume at least reasonably manageable, there still must be a way for attorneys and paralegals with knowledge of the case to review documents and designate those that may ultimately become trial exhibits. Many software tools allow individuals within a firm to collaborate on document review. For instance, IPRO allows various users to tag documents that address various case themes, or perhaps just as a hot doc. Concordance can also be a useful tool for collaboration, allowing different team members to input information about documents. For instance, a document clerk (or outside vendor located anywhere, including overseas) could add basic biographical information (date, author, document number, etc.), a paralegal could add document descriptions and attorneys could add notes about how a document would be used at trial.

7 Discovery vendors also provide hosted solutions that allow collaboration by attorneys, either different firms representing the same client or a joint defense counsel situation. The vendor likely profiles the documents, but attorneys at the various firms can have the ability to split the review or each add their own comments regarding documents that end up being important. Attorneys at various firms could also compile an exhibit list by using the platform to agree on a final set of documents. There are also services that allow document storage and collaboration, without providing any document review or analysis services. Catalyst Secure ( is an example, it is a vendor hosted service, that offers storage of case documents as well as project management and workflow features. The volume of documents in litigation will only increase as tools for discovering electronic data increase, and there are more platforms where relevant data is created by future litigants. These tools will also continue evolving, as more vendors enter the fray. III. PROJECT MANAGEMENT A. Microsoft Project Microsoft Project is the premier project management application allowing groups to plan, organize, and execute on complex projects. With years of development history, Microsoft project includes complex modeling tools and other advanced features that make it adequate for managing both multimillion dollar construction projects and the litigation that arises from construction defect on that same project. B. Online Project Management There is an onslaught of Web 2.0 project management applications on the horizon. Like online office applications, Web standards have advanced to a sufficient degree that robust online project management is now possible. One of the strongest contenders is 37signals Basecamp (basecamphq.com) that allows groups to update and manage projects from all Web enabled platforms (including Windows, Macs, and mobile devices) for a monthly fee. IV. MEETING TOOLS With advances in internet bandwidth and communications technologies, attorneys, clients, and witnesses can now meet virtually avoiding the expense and lost time involved with travel.

8 A. GoToMeeting GoToMeeting is perhaps the premier Web hosted meeting service. Developed and operated by Citrix Systems, a leader in internet communications there are several products that allow users to share desktops. There are several options, the best of which is a monthly subscription model that provides unlimited meetings for $49 a month. Users can also record and playback meetings for later review. The GoToWebinar product lets you broadcast to larger groups for virtual seminars. GoToMeeting is a useful tool for collaborating on documents and presentations. Whether your client is across town or across the world, it provides an easy way to quickly organize virtual meetings. B. Join.me Join.me is a newcomer to the virtual meeting space with features similar to GoToMeeting including screen sharing, chat, remote control, and file transfer. A fee based pro version ($29 per month) includes a personal link, meeting scheduler and granual user management. V. ETHICS, PRIVILEGE AND CONFIDENTIALITY Finally, a note about some of the risks of collaboration. If you decide to embrace some of the technologies we discuss in this article, you need to take a close look at your state s rules to ensure that you are in compliance. Be cautious about security of data stored or transferred online. Use a trusted vendor with significant security and use a strong password. Or, if you are hosting an extranet, make sure that that participants have strong passwords that are changed often. You may decide to avoid using a service like Dropbox or Box.net for highly confidential documents. Ultimately, it s a matter of balance and judgment. David is a trial attorney in Orange County, California, where he s been eating other lawyers lunch for years using his Mac. David is also the editor of MacSparky.com where he writes about Apple technology and productivity. David also is a co host of the popular Mac Power Users podcast (macpowerusers.com). Courtney Ward Reichard is a shareholder with Nilan Johnson Lewis in Minneapolis, Minnesota. Her practice focuses on complex products liability and mass tort litigation, and she has many years of experience utilizing technology to organize and present information at trial, as well as to collaborate with attorneys across the country in cases involving multiple parties.

Cloud Computing for Education Workshop

Cloud Computing for Education Workshop Cloud Computing for Education Workshop 2012 Copyright REZA CURTMOLA, NJIT Why Should You Learn This? Learn some useful software and services Backup and sync your materials for teaching Data reliability

More information

CNJG Annual Meeting Pre-Meeting Workshop. Presentors: David Binder, Dir., IT Don Debias, Help Desk Mgr. John Bednar, Sr. Help Desk Specialist

CNJG Annual Meeting Pre-Meeting Workshop. Presentors: David Binder, Dir., IT Don Debias, Help Desk Mgr. John Bednar, Sr. Help Desk Specialist CNJG Annual Meeting Pre-Meeting Workshop Presentors: David Binder, Dir., IT Don Debias, Help Desk Mgr. John Bednar, Sr. Help Desk Specialist Agenda Overview of current state of technology Hardware Software

More information

2015 USER GROUP CONFERENCE

2015 USER GROUP CONFERENCE 2015 USER GROUP CONFERENCE The Cloud This session will touch anything and everything cloud based that is important to districts today. We will compare and contrast Google Apps and Office 365, Cloud storage

More information

LexisNexis CourtLink Best Practice Guide

LexisNexis CourtLink Best Practice Guide LexisNexis CourtLink Best Practice Guide What is LexisNexis CourtLink? It s a better way to perform docket and document research and gather critical intelligence on key players. It also makes it easy to

More information

2013 USER GROUP CONFERENCE

2013 USER GROUP CONFERENCE 2013 USER GROUP CONFERENCE The Cloud This session will touch anything and everything cloud based that is important to districts today. We will compare and contrast Google Apps and Office 365, Cloud storage

More information

Using Dropbox with Amicus Attorney. (Presentation Notes) Full Presentation & Video Available @ http://accellis.com/ using-amicus-attorney-with-dropbox

Using Dropbox with Amicus Attorney. (Presentation Notes) Full Presentation & Video Available @ http://accellis.com/ using-amicus-attorney-with-dropbox (Presentation Notes) Full Presentation & Video Available @ http://accellis.com/ using-amicus-attorney-with-dropbox Materials by: Colleen Heine Amicus Attorney Certified Consultant My name is Colleen Heine

More information

Office 365 Cheat Sheet OneDrive for Business

Office 365 Cheat Sheet OneDrive for Business DEPARTMENT OF EDUCATION Office 365 Cheat Sheet OneDrive for Business Introduction to OneDrive for Business OneDrive for Business is a new offering within Office 365 that has been enabled for all NTSchools

More information

PREPARING FOR TRIAL IN THE CLOUD. Law Office Management Interchange Virginia Trial Lawyers Association, Annual Convention

PREPARING FOR TRIAL IN THE CLOUD. Law Office Management Interchange Virginia Trial Lawyers Association, Annual Convention PREPARING FOR TRIAL IN THE CLOUD Event: Date: Presenter: Law Office Management Interchange Virginia Trial Lawyers Association, Annual Convention Friday, March 28, 2014, 7:15 a.m. Robert Dean Gentry Locke

More information

Shafiq Khan. An Introduction to. Cloud Computing 13/12/2012

Shafiq Khan. An Introduction to. Cloud Computing 13/12/2012 Shafiq Khan An Introduction to Cloud Computing 13/12/2012 Who we are. > Part of East Lancashire Chamber of Commerce > Web design agency established in 1998 > Customer focused with web solutions for every

More information

Backing Up Your Files. External Hard Drives

Backing Up Your Files. External Hard Drives Backing Up Your Files As we become more and more dependent on technology to help accomplish our everyday tasks, we tend to forget how easily the information stored on our computers can be lost. Imagine

More information

Google Drive lets you store and share all your stuff, including documents, videos, images and other files that are important to

Google Drive lets you store and share all your stuff, including documents, videos, images and other files that are important to What are Docs & Drive? Docs Use Google Docs, Sheets and Slides for document editing anywhere, anytime. Google Docs is an online word processor that lets you create and format text documents and collaborate

More information

Investor Newsletter. SMEStorage Open Cloud File Server Unify, Govern, and Manage your files. Cloud File Server Overview

Investor Newsletter. SMEStorage Open Cloud File Server Unify, Govern, and Manage your files. Cloud File Server Overview Investor Newsletter SMEStorage Open Cloud File Server Unify, Govern, and Manage your files Cloud File Server Overview Cloud Computing is maturing fast. More and more applications and data are being built

More information

Introduction to Cloud Storage GOOGLE DRIVE

Introduction to Cloud Storage GOOGLE DRIVE Introduction to Cloud Storage What is Cloud Storage? Cloud computing is one method to store and access data over the internet instead of using a physical hard drive (e.g. computer s hard drive, flash drive,

More information

G-CLOUD FRAMEWORK RM1557-vi 5DRIVE PROFESSIONAL STORAGE (PRO)

G-CLOUD FRAMEWORK RM1557-vi 5DRIVE PROFESSIONAL STORAGE (PRO) Commercial in Confidence 1 G-CLOUD FRAMEWORK RM1557-vi SERVICE DEFINITION 5DRIVE PROFESSIONAL STORAGE (PRO) 5NINES 5NINES Data Centre Services Service Offered 5DRIVE PERSONAL CLOUD STORAGE with remote

More information

ShareFile Enterprise. Jaan Feldmann Sergei Sokolov

ShareFile Enterprise. Jaan Feldmann Sergei Sokolov ShareFile Enterprise Jaan Feldmann Sergei Sokolov Users Demand Instant file and data access from any device File sharing (with anyone) Easy and familiar (love Dropbox) IT Wants Security Control no data

More information

Cloud Apps to Improve Agency Efficiency

Cloud Apps to Improve Agency Efficiency Cloud Apps to Improve Agency Efficiency CONTENTS Introduction: Cloud Apps What Can They Do for You?...3 Benefits of Using Cloud Apps...4 Apps for Your Daily Operations...6 Document Storage Apps...9 Apps

More information

Introduction to Cloud Services

Introduction to Cloud Services Introduction to Cloud Services (brought to you by www.rmroberts.com) Cloud computing concept is not as new as you might think, and it has actually been around for many years, even before the term cloud

More information

Storage Made Easy. Cloud File Server Overview

Storage Made Easy. Cloud File Server Overview Storage Made Easy Investor Open Cloud Newsletter File Server Unify, Govern, and Manage your files Cloud File Server Overview Cloud Computing is maturing fast. More and more applications and data are being

More information

Expanding Your Practice with an Online Office By Stephanie Kimbro

Expanding Your Practice with an Online Office By Stephanie Kimbro Expanding Your Practice with an Online Office By Stephanie Kimbro August 2011 From ABA TECHSHOW 2011 Web based law practices are emerging as tools to expand an existing law firm and capture a greater segment

More information

E-Guide SIX ENTERPRISE CLOUD STORAGE AND FILE-SHARING SERVICES TO CONSIDER

E-Guide SIX ENTERPRISE CLOUD STORAGE AND FILE-SHARING SERVICES TO CONSIDER E-Guide SIX ENTERPRISE CLOUD STORAGE AND FILE-SHARING SERVICES TO CONSIDER E ach enterprise cloud service has different capabilities. This expert E-Guide deep dives into how to know what you re getting

More information

OneDrive for Business

OneDrive for Business OneDrive for Business User Guide IRM Department Table of Contents Section A Exploring OneDrive for Business... 3 Features... 3 Accessing OneDrive for Business... 3 Section B Installing OneDrive for Business

More information

Zoho Projects. Social collaborative project management platform

Zoho Projects. Social collaborative project management platform Zoho Projects is a feature- rich and easy- to- use cloud- based collaborative project management platform for small to medium- sized businesses as well as teams and departments in larger companies. Its

More information

Dropbox for Business. Secure file sharing, collaboration and cloud storage. G-Cloud Service Description

Dropbox for Business. Secure file sharing, collaboration and cloud storage. G-Cloud Service Description Dropbox for Business Secure file sharing, collaboration and cloud storage G-Cloud Service Description Table of contents Introduction to Dropbox for Business 3 Security 7 Infrastructure 7 Getting Started

More information

ipad for Attorneys 366 South Oyster Bay Road Hicksville, NY 11801 Phone: (516) 762-0155 Fax: (516) 977-3174 Email: solutions@glassertech.

ipad for Attorneys 366 South Oyster Bay Road Hicksville, NY 11801 Phone: (516) 762-0155 Fax: (516) 977-3174 Email: solutions@glassertech. 1. Using the IPad and Browsing the Web a. Hardware Controls i. On/Off Button To turn the ipad on, just press and hold the on/off button. To turn it off, press the on/off button until the red slide to power

More information

PolyU Connect. OneDrive for Business. User Guide

PolyU Connect. OneDrive for Business. User Guide PolyU Connect OneDrive for Business User Guide Version 2.4 Last Update: 7 October 2014 PolyU Connect: www.polyu.edu.hk/connect ITS HelpCentre Support: www.polyu.edu.hk/hots ITS HelpCentre Support Hotline:

More information

Cloud computing is a marketing term for technologies that provide servers, outside of the firewall, for:

Cloud computing is a marketing term for technologies that provide servers, outside of the firewall, for: Peter Hirsch Cloud computing is a marketing term for technologies that provide servers, outside of the firewall, for: Computation Software Applications Data access Storage services.that do not require

More information

HOW HOSTED EXCHANGE COMPARES WITH GOOGLE APPS

HOW HOSTED EXCHANGE COMPARES WITH GOOGLE APPS HOW HOSTED EXCHANGE COMPARES WITH GOOGLE APPS We know that choosing a cloud service provider is an important decision. Understanding the facts about your provider is essential to setting expectations on

More information

Quick View. Folder Details

Quick View. Folder Details Quick View You MUST be logged in to access any information inside the IONU system. If you aren t logged in, you will not see the folders and the data and files cannot be accessed and decrypted. All files,

More information

What is OneDrive for Business?

What is OneDrive for Business? What is OneDrive for Business? This article is based on public presentations at the Microsoft Ignite event and is not an official Microsoft document and may not represent an official Microsoft position

More information

This white paper from Stylusinc describes how enterprises benefits by migrating to Microsoft Office 365 and how it is bringing about a sea change in

This white paper from Stylusinc describes how enterprises benefits by migrating to Microsoft Office 365 and how it is bringing about a sea change in This white paper from Stylusinc describes how enterprises benefits by migrating to Microsoft Office 365 and how it is bringing about a sea change in how enterprises look at basic things like email collaboration

More information

Hosted Workspaces Demo Guide for Citrix Service Provider Partners

Hosted Workspaces Demo Guide for Citrix Service Provider Partners Hosted Workspaces Demo Guide for Citrix Service Provider Partners Deliver a great hosted workspaces customer demo that includes Desktops-as-a-Service, virtual applications, file sharing and sync and Mobile

More information

MaaSter Microsoft Ecosystem Management with MaaS360. Chuck Brown Jimmy Tsang www.maas360.com

MaaSter Microsoft Ecosystem Management with MaaS360. Chuck Brown Jimmy Tsang www.maas360.com MaaSter Microsoft Ecosystem Management with MaaS360 Chuck Brown Jimmy Tsang www.maas360.com Introductions Chuck Brown Product Management IBM MaaS360 Jimmy Tsang Director of Product Marketing IBM MaaS360

More information

Protect and build your practice with the #1 name in rules-based calendaring.

Protect and build your practice with the #1 name in rules-based calendaring. The Leading Calendar and Matter Management System Protect and build your practice with the #1 name in rules-based calendaring. Malpractice exposure from calendar related errors is a significant risk for

More information

OneDrive for Business. (formerly SkyDrive Pro) An Introductory Briefing

OneDrive for Business. (formerly SkyDrive Pro) An Introductory Briefing OneDrive for Business (formerly SkyDrive Pro) An Introductory Briefing OneDrive for Business OneDrive for Business is Why OneDrive for Business How to Access to OneDrive for Business 2 OneDrive for Business

More information

Mobilize Email with Enterprise-Grade Security and a Great Experience

Mobilize Email with Enterprise-Grade Security and a Great Experience White Paper Mobilize Email with Enterprise-Grade Security and a Great Experience Data protection for your business. Flexibility for IT. Seamless productivity for your workforce. People need to be able

More information

ShareSync from LR Associates Inc. A business-grade file sync and share service that meets the needs of BOTH users and administrators.

ShareSync from LR Associates Inc. A business-grade file sync and share service that meets the needs of BOTH users and administrators. ShareSync from LR Associates Inc. A business-grade file sync and share service that meets the needs of BOTH users and administrators. Overview of ShareSync Easy, intuitive sharing and syncing ShareSync

More information

Support for Apple Mac and ios Devices

Support for Apple Mac and ios Devices Support for Apple Mac and ios Devices Published: July 29, 2011 For the latest information, please see Microsoft Office 365. The information contained in this document represents the current view of Microsoft

More information

USER MANUAL. v. 1.0.0.95 Windows Client ------------------------ January 2014 ------------------------

USER MANUAL. v. 1.0.0.95 Windows Client ------------------------ January 2014 ------------------------ USER MANUAL v. 1.0.0.95 Windows Client ------------------------ January 2014 ------------------------ 1 Contents At a Glance Troubleshoot 3 About SkyCrypt 23 FAQ 4 About this manual 23 Contact support

More information

Sample- for evaluation purposes only! Outlook Web App. TeachUcomp, Inc. A Presentation of TeachUcomp Incorporated. Copyright TeachUcomp, Inc.

Sample- for evaluation purposes only! Outlook Web App. TeachUcomp, Inc. A Presentation of TeachUcomp Incorporated. Copyright TeachUcomp, Inc. A Presentation of TeachUcomp Incorporated. Copyright TeachUcomp, Inc. 2015 Outlook Web App TeachUcomp, Inc. it s all about you Copyright: Copyright 2015 by TeachUcomp, Inc. All rights reserved. This publication,

More information

Office Professional Plus - Outlook, Word, Excel, PowerPoint, Publisher, Access, InfoPath, Lync and more...

Office Professional Plus - Outlook, Word, Excel, PowerPoint, Publisher, Access, InfoPath, Lync and more... Office 365 The future of technology for the small business Microsoft Office 365 provides the latest email, communication, messaging, staff productivity and collaboration tools over the Web, ideally suited

More information

OneDrive in Office 365

OneDrive in Office 365 OneDrive in Office 365 OneDrive is a universal tool that allows you to upload and share documents with others. You can upload Word Documents, PDFs, Excel spreadsheets, images, and other Office files. Contents

More information

ShareFile provides effective collaboration and file access wherever and whenever you need it. WHITE PAPER ShareFile by Citrix.

ShareFile provides effective collaboration and file access wherever and whenever you need it. WHITE PAPER ShareFile by Citrix. WHITE PAPER ShareFile by Citrix Sponsored by ShareFile provides effective collaboration and file access wherever and whenever you need it By Carmen P. Fleischauer ShareFile Citrix Systems, Inc. www.sharefile.com

More information

Mobility Trends. Deloitte Tax Management Consulting. December 2014. Todd Dannenfelser. Niketu Bhatt. Deloitte Tax LLP

Mobility Trends. Deloitte Tax Management Consulting. December 2014. Todd Dannenfelser. Niketu Bhatt. Deloitte Tax LLP Mobility Trends Deloitte Tax Management Consulting December 2014 Todd Dannenfelser Niketu Bhatt Deloitte Tax LLP Agenda Introduction Workforce Mobility Trends Responsive UI Portals, Tools & Apps Connected

More information

Save Time and Money with Web-based Email Messaging and Collaboration for Teams

Save Time and Money with Web-based Email Messaging and Collaboration for Teams Save Time and Money with Web-based Email Messaging and Collaboration for Teams If you re looking for a robust alternative to your current email server or hosted email service, Google Apps for Business

More information

Interact Intranet Version 7. Technical Requirements. August 2014. 2014 Interact

Interact Intranet Version 7. Technical Requirements. August 2014. 2014 Interact Interact Intranet Version 7 Technical Requirements August 2014 2014 Interact Definitions... 3 Licenses... 3 On-Premise... 3 Cloud... 3 Pulic Cloud... 3 Private Cloud... 3 Perpetual... 3 Self-Hosted...

More information

Security Overview Enterprise-Class Secure Mobile File Sharing

Security Overview Enterprise-Class Secure Mobile File Sharing Security Overview Enterprise-Class Secure Mobile File Sharing Accellion, Inc. 1 Overview 3 End to End Security 4 File Sharing Security Features 5 Storage 7 Encryption 8 Audit Trail 9 Accellion Public Cloud

More information

OneDrive for Business User Guide

OneDrive for Business User Guide OneDrive for Business User Guide Contents OneDrive for Business and Office 365... 2 Storing University Information in the Cloud... 2 Signing in... 2 The Office 365 Interface... 3 The OneDrive App... 3

More information

INTRODUCTION TO CLOUD STORAGE

INTRODUCTION TO CLOUD STORAGE University of North Carolina at Chapel Hill Libraries Carrboro Cybrary Chapel Hill Public Library Durham County Public Library INTRODUCTION TO CLOUD STORAGE GETTING STARTED PAGE 02 Class Overview What

More information

Online Storage Solutions for Small Businesses Comparison Report: A Sampling of Storage Solutions Designed for the Small Business Community

Online Storage Solutions for Small Businesses Comparison Report: A Sampling of Storage Solutions Designed for the Small Business Community Online Storage Solutions for Small Businesses Comparison Report: A Sampling of Storage Solutions Designed for the Small Business Community A Sampling of Storage Solutions Designed for the Small Business

More information

Storing & Synchronizing Data In The Cloud

Storing & Synchronizing Data In The Cloud Storing & Synchronizing Data In The Cloud Val D. Steed, CPA, MA, CITP CEO K2 Enterprises Copyright 2012, K2E, LLC. Reproduction or reuse for purposes other than a K2 Enterprises training event is prohibited.

More information

White Paper. Anywhere, Any Device File Access with IT in Control. Enterprise File Serving 2.0

White Paper. Anywhere, Any Device File Access with IT in Control. Enterprise File Serving 2.0 White Paper Enterprise File Serving 2.0 Anywhere, Any Device File Access with IT in Control Like it or not, cloud- based file sharing services have opened up a new world of mobile file access and collaborative

More information

Enterprise Private Cloud Storage

Enterprise Private Cloud Storage Enterprise Private Cloud Storage The term cloud storage seems to have acquired many definitions. At Cloud Leverage, we define cloud storage as an enterprise-class file server located in multiple geographically

More information

Introducing PaperPort 14 for Windows PCs and PaperPort Anywhere cloud service for everyone

Introducing PaperPort 14 for Windows PCs and PaperPort Anywhere cloud service for everyone Introducing PaperPort 14 for Windows PCs and PaperPort Anywhere cloud service for everyone Introducing the latest PaperPort innovations PaperPort 14 The World's Favorite PC Document Management Software

More information

Comparing Alternatives for Business-Grade File Sharing. intermedia.net 1.800.379.7729. sales@intermedia.net CALL US EMAIL US ON THE WEB

Comparing Alternatives for Business-Grade File Sharing. intermedia.net 1.800.379.7729. sales@intermedia.net CALL US EMAIL US ON THE WEB for -Grade CALL US EMAIL US ON THE WEB 1.800.379.7729 sales@intermedia.net intermedia.net for -Grade Goal of this report This report compares and contrasts various alternatives for file sharing in a business

More information

Google Drive @ Holy Family University

Google Drive @ Holy Family University Google Drive @ Holy Family University A Hard Drive in the Cloud. Access & share anything everywhere Google Docs has been retired and replaced by Drive. And if you are familiar with Google Docs, Google

More information

FileDrawer An Enterprise File Sharing and Synchronization (EFSS) solution.

FileDrawer An Enterprise File Sharing and Synchronization (EFSS) solution. FileDrawer An Enterprise File Sharing and Synchronization (EFSS) solution. In today s world the potential for ready access to data from virtually any device over any type of network connection creates

More information

GENERAL TRAINING ACCOUNTS

GENERAL TRAINING ACCOUNTS GENERAL What is Box at Fresno State? Box at Fresno State is a simple, reliable, and secure online file storage and sharing service. Box provides secure access to files at work, off campus and from most

More information

Introducing Databackup.com Cloud Backup. File Locker File Sharing & Collaboration EndGaurd EndPoint Protection & Device Management

Introducing Databackup.com Cloud Backup. File Locker File Sharing & Collaboration EndGaurd EndPoint Protection & Device Management Introducing Databackup.com Cloud Backup File Locker File Sharing & Collaboration EndGaurd EndPoint Protection & Device Management Global Explosion of Data The demand for cloud storage is just getting started.

More information

Disk-to-Disk-to-Offsite Backups for SMBs with Retrospect

Disk-to-Disk-to-Offsite Backups for SMBs with Retrospect Disk-to-Disk-to-Offsite Backups for SMBs with Retrospect Abstract Retrospect backup and recovery software provides a quick, reliable, easy-to-manage disk-to-disk-to-offsite backup solution for SMBs. Use

More information

1. You will have knowledge of all the features of Yosemite and ios 8 that allow employees and business owners to collaborate on their work.

1. You will have knowledge of all the features of Yosemite and ios 8 that allow employees and business owners to collaborate on their work. Collaboration Collaboration simply means to work together and that is exactly what Yosemite and ios 8 do for individuals and organisations. Quite often organisations face challenges around how to get technology,

More information

Mid-size firm efficiently manages national litigation practice involving thousands of clients

Mid-size firm efficiently manages national litigation practice involving thousands of clients Mid-size firm efficiently manages national litigation practice involving thousands of clients Janet, Jenner & Suggs Overview Location: Baltimore, MD (main office), Asheville, NC and Columbia, SC Industry:

More information

GREEN HOUSE DATA. E-Mail Services Guide. Built right. Just for you. greenhousedata.com. Green House Data 340 Progress Circle Cheyenne, WY 82007

GREEN HOUSE DATA. E-Mail Services Guide. Built right. Just for you. greenhousedata.com. Green House Data 340 Progress Circle Cheyenne, WY 82007 GREEN HOUSE DATA Built right. Just for you. E-Mail Services Guide greenhousedata.com 1 Green House Data 340 Progress Circle Cheyenne, WY 82007 Table of Contents Getting Started on Business Class Email

More information

Symantec Enterprise Vault.cloud Overview

Symantec Enterprise Vault.cloud Overview Fact Sheet: Archiving and ediscovery Introduction The data explosion that has burdened corporations and governments across the globe for the past decade has become increasingly expensive and difficult

More information

www.scdivorcelaw.com

www.scdivorcelaw.com VALUABLE APPS FOR FAMILY LAW ATTORNEYS Melissa F. Brown 145 King St., Ste. 405 Charleston, SC 29401 melissa@melissa-brown.com www.scdivorcelaw.com 843-722-8900 843-722-8922 NOTE TAKING APPS Office2 HD:

More information

Collaborative Energy Bitrix Intranet 10.0 uniting the energies of each employee to achieve efficiency at all levels

Collaborative Energy Bitrix Intranet 10.0 uniting the energies of each employee to achieve efficiency at all levels Collaborative Energy Bitrix Intranet 10.0 uniting the energies of each employee to achieve efficiency at all levels Bitrix Intranet spectrum of services Vertical Communications Tasks with reports Company

More information

Egnyte Cloud File Server. White Paper

Egnyte Cloud File Server. White Paper Egnyte Cloud File Server White Paper Revised July, 2013 Egnyte Cloud File Server Introduction Egnyte Cloud File Server (CFS) is the software as a service layer that powers online file sharing and storage

More information

OneDrive for Business User Guide

OneDrive for Business User Guide OneDrive for Business User Guide Contents OneDrive for Business and Office 365... 2 Storing University Information in the Cloud... 2 Signing in... 2 The Office 365 Interface... 3 The OneDrive App... 3

More information

How To Use Uniflow

How To Use Uniflow One platform for all your print, scan and device management Manage all Printing & Scanning with one single Platform. Incorporating uniflow into your document processes will lead to real improvements in

More information

Vancouver Toronto Seattle

Vancouver Toronto Seattle Company Profile litigation support services Consulting Project Management Electronic Discovery Document Hosting Computer Forensics Database Re-engineering Trial Support leadership Searchlight is a full-service

More information

Microsoft Office 365 from Vodafone. Do business virtually anywhere

Microsoft Office 365 from Vodafone. Do business virtually anywhere Do business virtually anywhere Now there s an easy way to do business virtually anywhere 2 Microsoft Office 365 from Vodafone is helping to empower people to work the way they want, on their terms, from

More information

Storgrid EFS Access all of your business information securely from any device

Storgrid EFS Access all of your business information securely from any device Datasheet Storgrid EFS Access all of your business information securely from any device September 2014 2014 STORGRID International Holding BV. This document is created with the utmost care. To prevent

More information

The Future of Business IT Support

The Future of Business IT Support The Future of Business IT Support Hertscom deliver best of breed hosted IT solutions as a fully managed service all under a single umbrella, leaving you to run your business. We believe IT should be easy,

More information

Attorneys: Frequently Asked Questions about E-filing

Attorneys: Frequently Asked Questions about E-filing Attorneys: Frequently Asked Questions about E-filing Case Access What if you need an old file or case? When you are e-filing, you should be able to search for all cases, open or closed, to submit a new

More information

SHAREPOINT 2016 POWER USER BETA. Duration: 4 days

SHAREPOINT 2016 POWER USER BETA. Duration: 4 days SHAREPOINT 2016 POWER USER BETA Duration: 4 days Overview This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan

More information

No refunds can be issued after the start date published in your Financial Award document

No refunds can be issued after the start date published in your Financial Award document Testing Services and Programs 1200 N. DuPont Highway Dover, DE 19901 http://www.desu.edu/academics/university-testing-services-and-programs Contact: Amystique Harris-Church 302.857.6143 achurch@desu.edu

More information

imail Frequently Asked Questions (FAQs) 27 July 2015 Version 2.2

imail Frequently Asked Questions (FAQs) 27 July 2015 Version 2.2 imail Frequently Asked Questions (FAQs) 27 July 2015 Version 2.2 Owner: Cynthia Tan IT Services Table of Contents GENERAL FAQS... 4 1. How to access to Sunway imail account?... 4 2. I can t login to my

More information

Office 365 from iomart

Office 365 from iomart Office 365 from iomart iomart and Microsoft Office 365 As a member of the Microsoft Cloud Solution Provider (CSP) program, iomart is one of only a handful of partners selected to offer Microsoft cloud

More information

Google Apps to Office 365 for business

Google Apps to Office 365 for business Google Apps to Office 365 for business Make the switch Office 365 for business looks different from Google Apps, so when you sign in, you ll get this view to get you started. You can choose your start

More information

HOW OMEGA COMPARES. Support

HOW OMEGA COMPARES. Support HOW OMEGA COMPARES We know that choosing a cloud service provider is an important decision. Understanding the facts about your provider is essential to setting expectations on reliability, support and

More information

BCA LG 10+11 Using (Free) Web- Based Applications: File Storage, Sharing and Presentation

BCA LG 10+11 Using (Free) Web- Based Applications: File Storage, Sharing and Presentation BCA LG 10+11 Using (Free) Web- Based Applications: File Storage, Sharing and Presentation Alicia Neptune TA 24 Overview: Dropbox is a cloud storage provider. Its main purpose is to store files. It is a

More information

IONU PRO Product Overview

IONU PRO Product Overview Quick View ü You MUST be logged in to access any information inside the IONU system. If you aren t logged in, you will not see the folders and the data and files cannot be accessed and decrypted. ü All

More information

Business process efficiency is improved with task management, alerts, notifications and automated process workflows.

Business process efficiency is improved with task management, alerts, notifications and automated process workflows. UNCLASSIFIED 23/02/2015 v3.3 Cobweb Hosted SharePoint 3.0 Service Description Cobweb Hosted SharePoint is a web-based document collaboration tool that helps you maximise productivity in a truly flexible,

More information

Exchange ActiveSync (EAS)

Exchange ActiveSync (EAS) Exchange ActiveSync (EAS) EAS allows for the synchronization of email, contacts, calendar, tasks and notes from an Exchange email server to a mobile device. Configuring and Connecting ios devices (iphone,

More information

Windows Server 2012 R2 The Essentials Experience

Windows Server 2012 R2 The Essentials Experience Windows Server 2012 R2 The Essentials Experience Published: October 7, 2013 Contents 1 Meeting business needs 1 The small business challenge 2 Windows Server 2012 R2 Essentials 2 A cloud-enabled server

More information

ACCESSING MICROSOFT OFFICE 365 FREE STUDENT RESOURCES

ACCESSING MICROSOFT OFFICE 365 FREE STUDENT RESOURCES ACCESSING MICROSOFT OFFICE 365 FREE STUDENT RESOURCES Download and Installation instructions 1. Go here and sign into Office 365 with your username and password. Username: Unitecusername@myunitec.ac.nz

More information

Access All Your Files on All Your Devices

Access All Your Files on All Your Devices d Access All Your Files on All Your Devices The Best Performance, Features and Price for Private cloud storage for all platforms Windows, Mac, Linux, ios, Android, Blackberry & more Enterprise Private

More information

Comparing Box and Egnyte. White Paper

Comparing Box and Egnyte. White Paper White Paper Revised July, 2013 Introduction File storage in the cloud has broad appeal for individuals as well as large businesses. At a macro level, there are two types of file storage/sharing solutions:

More information

TYLER JUNIOR COLLEGE School of Continuing Studies 1530 SSW Loop 323 Tyler, TX 75701 1.800.298.5226 www.tjc.edu/continuingstudies/mycaa

TYLER JUNIOR COLLEGE School of Continuing Studies 1530 SSW Loop 323 Tyler, TX 75701 1.800.298.5226 www.tjc.edu/continuingstudies/mycaa TYLER JUNIOR COLLEGE School of Continuing Studies 1530 SSW Loop 323 Tyler, TX 75701 1.800.298.5226 www.tjc.edu/continuingstudies/mycaa Education & Training Plan Law Office Technology Specialist Program

More information

Google Apps Premier Edition. Email Included Yes Yes Yes Email Storage 25 GB Varies by deployment

Google Apps Premier Edition. Email Included Yes Yes Yes Email Storage 25 GB Varies by deployment 7 Keys to Comparing with Microsoft Exchange Server 2003/2007 Partner Guide Introduction is Google s Software as a Service (SaaS) solution for business messaging, collaboration, and security. It includes

More information

Guide 3 - SkyDrive Pro

Guide 3 - SkyDrive Pro Guide 3 - SkyDrive Pro 1. SkyDrive Pro on the web 2. SkyDrive Pro on your PC 3. SkyDrive Pro on your ipad Microsoft Office 365 is the new messaging and storage solution for the City of Edinburgh educational

More information

OneDrive Using Office Documents

OneDrive Using Office Documents OneDrive Using Office Documents OneDrive is your personal cloud storage. It also provides you with Microsoft s Office Web Apps so you can create or edit documents in the cloud, all from your browser. Contents

More information

Backing up your digital image collection provides it with essential protection.

Backing up your digital image collection provides it with essential protection. Backing up your digital image collection provides it with essential protection. In this chapter, you ll learn more about your options for creating a reliable backup of your entire digital image library.

More information

AUT OneDrive for Business. Instructions for Using OneDrive on Windows Platform

AUT OneDrive for Business. Instructions for Using OneDrive on Windows Platform AUT OneDrive for Business Instructions for Using OneDrive on Windows Platform Contents 1 What s OneDrive for Business?... 3 2 Storing Files... 5 1.1 Saving and Opening files from your Office applications...

More information

Litigation Hold Notices & Electronic Discovery A R E S O U R C E F O R W S U E M P L OY E E S

Litigation Hold Notices & Electronic Discovery A R E S O U R C E F O R W S U E M P L OY E E S Litigation Hold Notices & Electronic Discovery A R E S O U R C E F O R W S U E M P L OY E E S What is a Litigation Hold Notice? Notice from an authorized department (e.g., Attorney General s Office Torts

More information

Online Storage Solutions:

Online Storage Solutions: ThisIsCable for Business Report Series Online Storage Solutions: A Sampling of Storage Solutions Designed for the Small Business Community Comparison Report Produced by BizTechReports.com Editorial Director:

More information

Symantec Enterprise Vault.cloud Overview

Symantec Enterprise Vault.cloud Overview Fact Sheet: Archiving and ediscovery Introduction The data explosion that has burdened corporations and governments across the globe for the past decade has become increasingly expensive and difficult

More information

HyperOffice and the On-Line Collaboration Marketplace

HyperOffice and the On-Line Collaboration Marketplace August 2011 HyperOffice and the On-Line Collaboration Marketplace By Amy Wohl About the Author Amy Wohl Amy Wohl is a widely known computer industry analyst who specializes in the commercialization of

More information

LOOK TO THE CLOUD: Cloud Computing Primer An ebook

LOOK TO THE CLOUD: Cloud Computing Primer An ebook LOOK TO THE CLOUD: Cloud Computing Primer An ebook Contents 1. What Is the Cloud?... Pg. 3 2. What is Office 365?... Pg. 3 2-1. Exchange Online... Pg. 4 2-2. SharePoint Online... Pg. 5 2-3. Lync Online...

More information

In the Cloud. Scoville Memorial Library February, 2013 ccayne@biblio.org

In the Cloud. Scoville Memorial Library February, 2013 ccayne@biblio.org In the Cloud Scoville Memorial Library February, 2013 ccayne@biblio.org What is the Cloud? You may have heard people using terms like the cloud, cloud computing, or cloud storage. But what exactly is the

More information

SOE FILE STORAGE & BACKUP RECOMMENDATIONS Technology Department - 3/2014

SOE FILE STORAGE & BACKUP RECOMMENDATIONS Technology Department - 3/2014 SOE FILE STORAGE & BACKUP RECOMMENDATIONS Technology Department - 3/2014 ESSENTIAL TAKEAWAYS 1. SOE Faculty and Staff are responsible for ensuring that their essential data is backed up. There are three

More information