digital innovation, reversed semiotics and generative economics

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1 digital innovation, reversed semiotics and generative economics Youngjin Yoo Harry A. Cochran Professor in MIS Temple University WBS Distinguished Research Environment Professor Warwick Business School cd+i center for design + innovation

2 Uber, the world s largest taxi company, owns no vehicles. Facebook, the world s most popular media owner, creates no content. Alibaba, the most valuable retailer, has no inventory. And Airbnb, the world s largest accommodation provider, owns no real estate. Something interesting is happening. (Tech Crunch, March 3, 2015)

3 cd+i center for design + innovation

4 2.0 cd+i center for design + innovation copyright, youngjin yoo

5 what does a firm do?

6 cd+i Center for Design and Innovation Transforming ideas into actions

7 cd+i Center for Design and Innovation Transforming ideas into actions

8 Center for Design cd+i and Innovation Transforming ideas into actions

9 domestication of materials

10 marriage of form and function

11 to render service

12 designer s struggle with material

13 value is always co-created

14 goods are carriers of resources

15 all goods are service delivery platforms

16 three logics of economics cd+i center for design + innovation

17 2.1 cd+i center for design + innovation copyright, youngjin yoo

18 industrial economics cd+i center for design + innovation

19 the age of physical machine

20 cd+i center for design + innovation automation

21 capital intensive asset cd+i center for design + innovation

22 managerial challenge maximizing asset utilization cd+i center for design + innovation

23 vertical integration diversification cd+i center for design + innovation

24 managerial logic economy of size and scale cd+i center for design + innovation

25 organizational forms m-form hierarchy cd+i center for design + innovation

26 management tools scientific management cd+i center for design + innovation

27 2.2 cd+i center for design + innovation copyright, youngjin yoo

28 information economics

29 the age of smart machine

30 information as by-product (production, distribution, and use)

31 managerial challenge complexity information overload cd+i center for design + innovation

32 management logic modularization (design rules) horizontal coordination cd+i center for design + innovation

33 organizational forms network of distributed org. cd+i center for design + innovation

34 management tools outsourcing virtualization cd+i center for design + innovation

35 2.3 cd+i center for design + innovation copyright, youngjin yoo

36 generative economics

37 the age of generative machine cd+i center for design + innovation copyright, youngjin yoo

38 cd+i center for design + innovation digital technology

39 separation of form & function (universal machine of von Neumann computing architecture) cd+i center for design + innovation

40 separation of contents & media (universal network of Claude Shannon) cd+i center for design + innovation

41 walled garden of products TV phone book music contents contents contents contents network - distribu1on network - distribu1on network - distribu1on network - distribu1on so3ware so3ware so3ware so3ware hardware hardware hardware hardware cd+i center for design + innovation

42 re-configuration of new products contents contents contents contents network - distribution network - distribution network - distribution network - distribution software software software software hardware hardware hardware hardware cd+i center for design + innovation

43 highly evolutionary products that produce user-generated trace data

44 technology constantly evolves beyond the original design cd+i center for design + innovation

45 managerial challenge deconstruction of products reconfiguration of value system convergence cd+i center for design + innovation

46 managerial logic mutation recombination open innovation cd+i center for design + innovation

47 organizational forms ecosystem of open platform cd+i center for design + innovation

48 3.0

49 reversed semiotics

50 reference vs referent

51 information as representation of the real

52 information as the genetic materials of the real cd+i center for design + innovation

53 4 types of reversed semiotics

54 cd+i center for design + innovation which one is real?

55 cd+i center for design + innovation which one is real?

56 cd+i center for design + innovation which one is real?

57 cd+i center for design + innovation which one is real?

58 physical goods as avatar of real digital products cd+i center for design + innovation

59 flipping the value economic proposition

60 Simulation is no long that of a territory, a referential being or a substance. It is the generation by models of a real without origin or reality the age of simulation thus begins with a liquidation of all referential It is no longer a question of imitation, nor of reduplication, nor even of parody. It is rather a question of substituting signs of the real for the real itself. (Jean Baudrillard, 1983)

61 information economics: dissimulate immaterial representation non-rivalry of consumption

62 generative economics: simulate metabolism of information generative recombination

63 strategic use of information as by product strategic use of information as simulacra industrial economics information economics generative economics products things noun creativity craftsmanship deconstruction of traditional organizations deconstruction of traditional industrial systems platform experiences verb generativity procrastinated binding cd+i center for design + innovation

64 3.1

65 what is a firm?

66 what is a product?

67 a firm: a classic model raw materials products & services cd+i center for design + innovation activities technology knowledge

68 product vs. service

69 product as a fossil of activities frozen in time and space through production value chain

70 product as a performative enactment of a network of activities at the point of consumption

71 liquidation of product product as a delivery platform of contents and service activities

72 procrastinated binding value is created after the product was purchased cd+i center for design + innovation

73 resolution of transactions creating Moor s law in physical world to reduce frictions in economic transactions cd+i center for design + innovation

74 power shift

75 musicians are poorer than ever before!

76 3.2

77 Quad Core of Computed Experience B2B Internet of things Big Data Analytics place things experiences people time B2C Mobile Internet Cloud Service atoms bits (c) Youngjin Yoo, 2014 cd+i center for design + innovation

78 characteristics of hybrid sociomaterial world digitally enabled complex socio-technical phenomena no central governing body or design rules evolve beyond the original designers non-linear emergent behaviors leaves large-scale digital trace data

79 design decision live algorithmic disposable permanent

80 big data with an evolutionary ontology

81 evolutionary computation social science

82 holy trinity of social science (and their evolutions) activities algorithms? structures artifacts

83 the rise of algorithmic reality

84 forget about B2B and BC2

85 think about A2C and A2A Inspired by Karl Baruch College

86 6.0

87 concluding thoughts

88 what should IS discipline do?

89 the tables have turned

90 seeking new theories on [sociomaterial, computed, algorithmic, generative, or digital, but definitely not just social or technical] reality

91 beginning with a hybrid agency actors matter data algorithms

92 thank you

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