Guide for Updating Firmware and Troubleshooting Connection Issues

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1 Guide for Updating Firmware and Troubleshooting Connection Issues This document provides detailed instructions for updating firmware and for troubleshooting for connection issues with Raspberry Pi board. Updating firmware can be accomplished 1) as part of the support package download and installation, or 2) separately by executing the targetupdater function on the MATLAB command line. The firmware update process is initiated with the following screen in the Support Package Installer. 1. Update Firmware Select Raspberry Pi and click Next.

2 2. Select a board Select Model B and click Next. Note: Model A version of the Raspberry Pi board is not supported at this time.

3 3. Get firmware 1. Choose Download from Internet (recommended) option. 2. Specify the Download folder location. For most uses, the default path is appropriate. 3. Click Download. Troubleshooting common errors encountered at this step: Selected option: Download from Internet (recommended) No internet connection: Download process times out. You need to have an Internet connection to download the firmware. Temporary loss of Internet connection: Download process times out. Usually clicking on Download button again will successfully resume the download process. Download folder not writable: Change Download folder to a writable location. Not enough disk space: Free up sufficient hard drive space. Firmware download is about 1.0 GB and uncompressed firmware is about 3.5 GB. So you need about 4.5 GB.

4 4. Configure board Raspberry Pi will be connected to the host and MATLAB via Ethernet network, and will communicate using TCP/IP protocol. The GUI shown above is used to set up the network connection between Raspberry Pi and MATLAB. The Board name parameter is a unique name assigned to your board. The default Board name generated by the firmware update GUI will work just fine as long as it s unique on your network (that is, there is only one device with that name). Avoid generic names such as raspberry if you plan to add a second Raspberry Pi board to your network in the future. Typically, you will connect your Raspberry Pi board in one of the following ways: 1. Local area network as shown in Figure 1A, or home network as shown in Figure 1B 2. Peer-to-peer network as in Figure 2.

5 Modem / Router Ethernet Ethernet A) Local area network (LAN) B) Home network Figure 1 Raspberry Pi is connected to an Ethernet network. Ethernet Figure 2 Raspberry Pi is connected to the host computer in a peer-to-peer network. If your type of connection is as depicted by Figure 1A or Figure 1B, then choose Automatically get IP address option for IP Assignment. If your type of connection is as depicted by Figure 2, then choose Manually enter IP address for IP Assignment. Leave the IP address, Network mask and the Default gateway parameters at their default values. Click Next. [Note: We will configure your host computer s static IP address later when the Raspberry Pi board boots.]

6 5. Select a drive Select drive letter. Click Next. Troubleshooting common errors encountered at this step: No drive is listed when SD card is inserted: Card might not be properly seated onto the SD card slot. Remove and then re-insert the SD card. Wait 15 seconds and click Refresh button. Card might be defective and therefore not recognized. Replace SD card. SD card reader is defective. Use a different SD card reader.

7 6. Write firmware Click Write. Troubleshooting common errors encountered at this step: Card capacity too small: Replace SD card with one that has at least 4 GB of storage capacity. The Lock button on the SD card is switched on: The Lock switch makes the SD card read-only. If you have the Lock switch on, the firmware write operation will start but eventually time-out. Fix: Remove the SD card. Move the Lock switch on the SD card to the un-locked position. Reinsert the SD card and try again. Removing the SD card while firmware write is in progress. Reinsert the SD card and try again.

8 7. Connect the Raspberry Pi Hardware At this step, following the written instructions on the GUI, you will boot your Raspberry Pi board with the SD card created in the preceding step. The SD card contains a Raspbian Wheezy Linux image and the IP configuration information you supplied earlier in Step 4 - Configure board. 1. Remove the SD card from the host computer and securely seat the SD card in the SD card slot on the Raspberry Pi board. 2. Connect the Ethernet cable to the board. Connect the other end of the Ethernet cable to a LAN / Home network if you selected Automatically get IP address option in Step 4 or to your host computer if you selected Manually enter IP address option. 3. Apply power using a micro-usb power adapter. Note that the power adapter must be rated for at least 700mA. 4. Click Next.

9 If your Raspberry Pi is connected to your host computer as a peer-to-peer network as in Figure 2, you need to configure the host computer s Ethernet card according to the instructions in the Appendix. We recommend you do this now, and then come back to the Support Package Installer and the step below. 8. Confirm board configuration In this step, network and login information for your Raspberry Pi board are displayed. You can verify proper Raspberry Pi host connection by following the instructions below. Ping the Raspberry Pi board Ping the Host name listed in the GUI about a minute after applying power to the board. On the MATLAB command line type: >>!ping raspberrypi-ah-mbelge n 2

10 Or if a numeric IP address is listed: >>!ping n 2 You will see the following message for a successful connection: Pinging with 32 bytes of data: Reply from : bytes=32 time<1ms TTL=128 Reply from : bytes=32 time<1ms TTL=128.. If you see the following: Pinging raspberrypi-ah-mbelge with 32 bytes of data: Request timed out. or Destination host unreachable. The Ethernet connection between your Raspberry Pi and the host computer is not working properly. Try these troubleshooting steps: Improper Ethernet cable connection or defective cable: 1. Remove and then fully insert the Ethernet cable into the Ethernet connector on the Raspberry Pi board. 2. Make sure that the other end of the Ethernet cable is securely connected to your router or network jack (Figure 1) or your host computer (Figure 2). 3. Confirm 10M, FDX and LNK LEDs are active. If the cable is good the 10M and FDX LEDs should glow solid and LNK LED should blink. If not, replace the Ethernet cable. 4. Test the connection by pinging the board again. Raspberry Pi is not reachable by network name: In some cases, you may not be able to establish Ethernet connection with your Raspberry Pi board using a network name such as raspberrypiah-mbelge. You might instead need to specify a numeric IP address such as To find out the numeric IP address of the Raspberry Pi board, connect a pair of headphones / speakers to the analog audio connector of Raspberry Pi board. 2. Power cycle the Raspberry Pi board by removing and then re-inserting the power cable. 3. When the Raspberry Pi board boots, you will hear the board speak its IP address. Write down the IP address. 4. Test the connection by pinging the board with the numeric IP address you just wrote down.

11 Wrong network configuration was selected in Step 4 - Configure Board: Go back and make sure you select proper IP Assignment option for your network configuration (Figure 1 or Figure 2). 1. Go back to Step 4 - Configure board by clicking the Back button and redo Steps 4 to Test the connection by pinging the board again. If you followed the troubleshooting instructions above and you still cannot successfully ping your Raspberry Pi board, please contact MathWorks technical support. If you suspect problems with the Raspberry Pi board, you may want to consult the online troubleshooting guide maintained by the Raspberry Pi foundation at the following site: Common Errors Cannot Run a Simulink Model on Raspberry Pi Following error message is reported on the MATLAB command line when trying to run a Simulink model on your Raspberry Pi board: The call to realtime_make_rtw_hook, during the entry hook generated the following error: Could not connect to the board at raspberrypi-ah-mbelge. Please check: 1: IP address, User name and Password are valid. 2: The board is powered up and connected to the network Details: SSH connection to host raspberrypi- ah-mbelge failed: Unable to open connection: Host does not exist The build process will terminate as a result. Caused by: Could not connect to the board at raspberrypi- ah-mbelge. Please check: 1: IP address, User name and Password are valid. 2: The board is powered up and connected to the network Details: SSH connection to host raspberrypi- ah-mbelge failed: Unable to open connection: Host does not exist The error message above indicates a problem with the Ethernet connection between your host computer and the Raspberry Pi board. The most likely culprit is the incorrect network configuration

12 during firmware update. We recommend following the firmware update troubleshooting guide (Steps 1 through 8) to determine if you chose the correct network settings option in Step 4 - Configure Board of the firmware update and repeat the firmware update process if necessary. Error when Installing Raspberry Pi Support Package You receive the following error message while installing the Raspberry Pi support package: Error installing third party package 7-zip: Failed with error 193: %1 is not a valid Win32 application. This error indicates that you do not have sufficient privileges to install 7-zip software. You need to run MATLAB as administrator when installing the Raspberry Pi support package. Quit MATLAB and restart MATLAB in administrator mode by right clicking on the MATLAB icon and selecting Run as administrator option. Proceed with the installation of the Raspberry Pi support package as usual.

13 Appendix Configuring host computer network settings for peer-to-peer connection with Raspberry Pi If your Raspberry Pi is connected to your host computer as a peer-to-peer network as in Figure 2, you should configure the host computer s Ethernet card by following the instructions below: 1. After applying power to Raspberry Pi, wait up to a minute until the 10M/ FDX LEDs glow solid and LNK LED starts blinking on the Raspberry Pi board. At this point, your host computer should detect a new local area connection. 2. On your host computer, open Control Panel > Network and Internet > Network and Sharing Center. You should see a screen as shown in Figure 3 below. Figure 3 Network and Sharing Center. Local Area Connection 5 denotes the hard-wired Ethernet connection to the Raspberry Pi board. 3. Identify the network connection to the Raspberry Pi board: The network connection with the Raspberry Pi board will be listed under Unidentified network connections. In most cases, there will be single network connection listed. If you have multiple network connections listed, eliminate obvious false positives such as VMWare adapters, etc. If you know the brand / name of your network adapter you can identify the correct network connection by finding out the name of the network adapter card in Network connection details. To do this, click on the network connection and then click on the Details button on the GUI that opens. You will find the name of the network adapter card next to the

14 Description section of this GUI as seen below. 4. Click on the network connection with the Raspberry Pi board. This brings up the network status GUI as seen in Figure 4.

15 Figure 4 Network connection status. 5. Click on Properties.

16 Figure 5 Local Area Connection 5 Properties. 6. Select Internet Protocol Version 4 (TCP/IPv4) and then click on Properties button. Fill in the IP address properties as shown in the following screen shot (IP address: , Subnet mask: , Default gateway: ):

17 Figure 6 Internet Protocol Version 4 (TCP/IPv4) Properties. 7. Click OK to complete the host computer network configuration.

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