Software Release Notice Version 7.6

Transcription

1 msxfax xp for Microsoft Exchange Server 1 Software Release Notice Version 7.6 with commitment comes success Software version msxfax XP 7.6 March 2007

2 msxfax xp for Microsoft Exchange Server 2 Software Release Notice (SRN) Copyright 2006 Better Network Services Group Pty Ltd, all rights reserved. Better Network Services Group Pty Ltd (BNS Group) ABN The software described in this Guide is supplied under a license agreement and may only be used in accordance with that agreement. msxfax-lite, msxfax msxfax xp, and Enotify-AI are trademarks or Registered Trademarks of Better Network Services Group Pty Limited (BNS Group). Other brands or product names are trademarks or registered trademarks of their respective holders. Trademark acknowledgements: Microsoft is a registered trademark of Microsoft Corporation Inc. Exchange 2000 Server is a Trademark of Microsoft Corporation Inc. Exchange Server 2003 is a Trademark of Microsoft Corporation Inc. Windows, Windows 98, Windows 2000 and Windows XP are registered trademark of Microsoft Corporation Inc. Sportster & Sportster Messagemodem V90 are trademarks of US Robotics Inc. Acrobat is a registered trademark of Adobe Systems Inc. Eicon and Diva Server and trademarks of Eicon Networks Inc.

3 msxfax xp for Microsoft Exchange Server 3 Table of Contents 1 Software Release Notice Availability Summary of enhancements in version Permissions for msxfax account Permissions for a member fax server Permissions required when installing msxfax on a Domain Controller Upgrade note - Configure the Microsoft Office Document Image writer printer After your upgrade make sure you perform the following (service account permission and password) 10 2 Software Release Notice Summary of enhancements in version Functions removed in version Faxing from Canon Multi-Function Devices (MFDs) 15

4 msxfax xp for Microsoft Exchange Server 4 1 Software Release Notice Availability Version 7.6 released March Summary of enhancements in version 7.6 BNS Group is committed to ongoing enhancements of msxfax XP for Microsoft Exchange Server. BNS Group has been developing and selling Microsoft based fax solutions since BNS have been testing each new release with all betas of Office 2007 and Exchange The following is a summary of changes and enhancements implemented in version 7.6: msxfax b329 RTM 27th Feb 2007 Fix a bug where inbound faxes from a fax machine with a standard resolution of 100 x 200 would get printed intact but half size. The Leadtools SDK was performing an auto scale on the resolution of the tif file. Fixed the problem by modifying the resolution of the print job tif file to 200 x 200 res. The original tif is left intact. Updated : msximage.dll, msxfaxinrx.exe, msxfaxprint.exe, msxfaxprintspool.exe Fixed a bug where if a print job ini or associated tif file was corrupt the job would hold up the rest of the print job queue. The resolution is to attempt to process the job and then delete the job and tif always so other jobs can continue. Fix bug where a large document say 300+ pages is being attempted to be faxed, the render processing would be terminated by the Attendant because the checkpoint timer for msxfaxout was not being updated during the tif creation in the msximage.dll.

5 msxfax xp for Microsoft Exchange Server 5 Added a configuration Option in the Console to set the maximum size of an inbound fax tif file. This should be aligned with the Exchange Message size limit. This option prevents a deadlock situation where an inbound fax is to large to be accepted by Exchange. It is held on the Fax server an a partial message is sent to the recipient indicating its location on the Fax Server and requesting the user to contact the Administrator. Added an option that strips any underscores in a recipient name that is specified via domain addressing. This option is turned on by default but can be turned off by setting the msxfax registry key RemoveUnderScore to 0. Fixed bug where randomly some inbound faxes are not printed to the specified printer. Fixed bug where a mime file from Exchange is sometimes determined as corrupt but is really due to the fax server being busy. A retry of this file will occur upto 5 times before being rejected as corrupt. Local Database now always searched by default for inbound. Allow a Fax Server with no fax cards to be installed as a Render Server only if a msxfax license of greater than 4 channels is purchased. The msxsetup by default will look for the eicon drivers to be installed. To install msxfax without the drivers create a file called C:\msxrender Support Protective Marking standards compliance for Australian Government. Do not block 50+ recipients from being sent to in a single fax. Now there is no limit because of Microsoft Office Document Image writer (MODI) driver. Drop MAAD/R20 tool from setup. Supplied a new CSV to ADR utility for use with Broadcasts. msxfax Console OutQ count now includes Faxes transmitting and waiting for a free line. msxfax Console ProcessQ count now includes Faxes being rendered by Enotify and msxfaxout and waiting to be processed by converter. Certified with SoftIP v2.0 and Alcatel OMNIPCX Office Rel 5. (Fax over IP FOIP T.38 standards compliance) Support a special record in the Local Database when AD is disabled and a user record is created with an address of 'allusers@domain' e.g allusers@test.com, outbound fax requests from any user in test.com will be allowed to send a fax. Fix bug where if an invalid fax number is specified in a list using domain addressing then no results is returned. Support Exchange 2007 (tested on beta 1 and beta 2) Support Office 2007 (tested on beta 1) Fix bug where on a rare occasion a tif file associated with an outbound fax gets lost. The fax now rejected back to the user rather than holding up a device as in use. Free Disk Space monitoring builtin to msxfax Attendant. See Attendant Configuration. msxfax now uses the Microsoft Office Document Imaging (MODI) Writer printer driver which is installed by default with Office MODI is not a kernel mode

6 msxfax xp for Microsoft Exchange Server 6 printer driver and produces excellent quality TIF output. There are specific settings required please refer to the msxfax manual. No longer uses the old APF Printer driver. After upgrading you can delete this printer icon. Support for Microsoft Office 2003 Service Pack 2. This requires the msxfax Messenger Service to logon as the msxfax user account. The msxfax user account must have the logon as a service right. This is documented in the manual. Tested with Eicon SoftIP v2 in a Lab facility with 2 Fax Servers back to back with 30 lines Enhancements for Suncorp regarding domain name cover sheet selection.

7 msxfax xp for Microsoft Exchange Server Permissions for msxfax account All msxfax service accounts run in the context of local system except for the msxfax XP Print Service and now the msxfax messenger Service. msxfax XP Print service must have permissions to printers in the enterprise. If you wish to support inbound printing you must set the service account login name after msxfax XP has been installed. msxfax Messenger Service version 7.6 also requires a Service account for use with Office 2003 SP2 (Microsoft security changes require authenticated services which interact with Office 2003 SP2). 1.4 Permissions for a member fax server BNS recommends installation of msxfax on a Windows 2003 member server in the same domain as Microsoft Exchange Server. If you intend to install msxfax on a member server, please set the permissions to allow the msxfax Messenger Service to access the registry and file system as follows: Logon to Windows as an Administrator. Select Start, Administrative Tools Select Computer Management

8 msxfax xp for Microsoft Exchange Server 8 Expand Local Users and Groups Open the Groups folder Double click on Administrators Group Add the msxfax service account The above action allows the msxfax service account which is just a standard user in the domain (Domain Users) to have full permissions to the fax server registry and file system. Click OK.

9 msxfax xp for Microsoft Exchange Server Permissions required when installing msxfax on a Domain Controller BNS recommends installation of msxfax on a Windows 2003 member server in the same domain as Microsoft Exchange Server. However, if you have to install msxfax on a domain controller eg: Small Business Server, you should provide sufficient permissions to allow the msxfax service account full access to the registry and file system. The recommended way is to add the account to the Administrators Group in Active Directory.

10 msxfax xp for Microsoft Exchange Server Upgrade note - Configure the Microsoft Office Document Image writer printer Before you upgrade your fax server please refer to section 5.6 of msxfax installation and administration guide version After your upgrade make sure you perform the following (service account permission and password) After the system reboots, select administrative tools, services Scroll down to the msxfax messenger service Set the password for the service Click ok. If this is the first time you have done this the system will automatically assign the logon as a service right. Click ok.

11 msxfax xp for Microsoft Exchange Server 11 Do the same for the msxfax Print Service.

12 msxfax xp for Microsoft Exchange Server 12 2 Software Release Notice Summary of enhancements in version 7.5 Version 7.5 of msxfax technology has focused around specific needs of large enterprise customers, Hosted Exchange Service Providers and SecureFax capabilities of Canon s Multi-Function Devices. msxfax XP has been attractive to large customers because it does not extend the schema or impact on the Exchange infra-structure in any way. BNS is continuing to provide value added services to Microsoft s technology platform: Windows Server and Exchange Server; allowing customers to gain significant benefits from their investments in Microsoft technology. The following is a summary of changes and enhancements which were implemented in version 7.5: Tested with Windows Server 2003 SP1. Tested on Exchange 2003 SP2. Tested in functional Windows 2000/2003 forests. Tested in child domains and parent/root domains. Extended dialing rules and least cost routing - including provisions for multiple local area codes in the USA. Support for Load Balancing across multiple msxfax XP servers via the msxfax Xp routing engine. Support for multiple routed destinations (served in a round robin fashion) from a dialing rule. Extensive Least cost routing, load balancing and load testing performed across many msxfax XP servers in this release. Fixed Cover Page support. Performance improvements. R2O support dropped and replaced with Microsoft Office Document Imaging Printer support. Creates tiff files from any application. Support for prioritised Broadcasts via rules engine.

13 msxfax xp for Microsoft Exchange Server 13 Cached Active Directory calls to reduce network time for high volume transactions. Support for real-time Fax Header processing via Eicon Diva Server. Support for Canon Multi-function Devices, specifically SecureFax application for MEAP. Support a fast submit capability. Support for automatic loopback mode when TX/RX circuits in Diva Server Configuration set to 0. Support for intelligent dialing where the same fax number will not be dialed outbound on multiple channels. Support for Australian On-Ramp 10, On-Ramp 20, On-Ramp 30 licensing variants. Customers with 8 line licences can now configure 10 lines at no extra charge. Customers with 16 line licences can now configure 20 lines at no extra charge. Tested with Eicon SoftIP v1.2 in a Lab facility with 2 Fax Servers back to back with 30 lines. Office 2003 SP1 Support on the Fax Server. Any version of Office can be installed on desktops. Support for user specified keywords words in body /S-userkeyword=value /R-userkeyword=value These keywords like [S-USerKeyword] and [R-UserKeyword] should be placed in the coverpage and will be replaced with the specified value during rendering. Support for Default Inbound Route to an address and/or folder. Support for TIFF and BMP files natively. Support for Acrobat 7. Note. Acrobat 5 or 6 cannot be installed in-place of Acrobat 7 because of changes Adobe have made. Fixed bug where on shutdown an error referring an unknown device was displayed. Support for Eicon SDK 3.5 msxdispatchrx.exe had bug where outbound faxes with an apostrophe in the subject would not get updated in the stats table. Fixed bug in msxfaxinrx where inbound faxes were getting saved with multiple.tif extensions to folders specified in the special inbound db. This occurred when auditing was turned on. Support Channel based routing on an Eicon Analogue card The Channel No is mapped to a DID value so the DID logic in place will work. Support for Eicon Diva Server ver 8.0 Drivers. Specific improvements in cover sheet processing. Tested SMTP Connectors primary and secondary on Exchange 2003 SP2.

14 msxfax xp for Microsoft Exchange Server Functions removed in version 7.5 R2O support dropped and replaced with Microsoft Office Document Imaging Printer support Drop support for TAPI Modems and Brooktrout boards. This release supports Eicon Diva Server only. Brooktrout Support has been dropped from the setup.

15 msxfax xp for Microsoft Exchange Server 15 3 Faxing from Canon Multi-Function Devices (MFDs) Customers with suitably configured Canon MFDs are able to utilize msxfax XP back-end secured fax servers to send faxes via ISDN PBX s or ISDN networks. This means that Canon MFDs can send paper documents via facsimile transmission without a direct telephone line attached to the MFD. msxfax XP includes detailed auditing processes allowing organizations to fully manage and control faxing from not only the desktop but now from Canon MFD s. Auditing facsimile traffic in & out of the organisation Using Canon Multi-Function Devices (MFD s) No telephone lines connected to MFD MFD authenticates user from AD. Acquires primary address of sender User authenticates With MFD via prox card Then sends document to a fax Number MEAP Application on MFD Designed to operate with msxfax XP Smtp protocol Exchange Servers Active Directory msxfax also checks sender against directory TIF image stored on fax server for import into customers preferred document management system User returns to Microsoft Outlook msxfax sends fax failed or fax sent confirmation directly to user s Outlook Eicon ISDN Adapter configured for fax protocol only (no RAS or data etc) Centralised secure fax lines in Data Centre Image of fax sent from or received into the organisation Benefits 1. Easy to use interface on MFD 2. Swipe, scan, supply fax number & go! 3. Secured centralised fax lines 4. Full auditing 5. Integrates with desktop faxing 6. No client software 7. No impact on Exchange or Active Directory Security conscious organizations can request Canon to supply MFDs without onboard fax components and supply software required to provide a comprehensive security solution for document inputs and outputs on Canon s MFD range and operating within a customer s secure network.

16 msxfax xp for Microsoft Exchange Server 16 Canon s Multi-purpose Embedded Application Platform (MEAP) is a complete platform providing: intelligence, security access controls and application specific capabilities such as: swipe card enabled secure printing or output from the device. Benefits of the Canon MFD certified solution: MFD does not require a telephone line connection. Eliminates need for analogue telephone line connections in general office areas. MFD equipped with Canon MEAP application for msxfax XP can seamlessly send faxes using secured back-end msxfax XP connections in the customer s computing centre.