Eastern Florida State College. Emergency Management Response Plan. October 23, 2013

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1 Eastern Florida State College Emergency Management Response Plan October 23, 2013 Scope: The purpose of the Emergency Management Response Plan (EMRP) is to provide a standard administrative guideline to define the functions, response and actions needing to be implemented for specific emergency and disaster events that may impact the operation of the College. The sole intent of the guideline is to create a response to minimize the impact an event has on quality of life, operations of College activities and continuation of instructional and business functions. Organization: The organization of EMRP is developed to promote efficient and effective decision making and response to an emergency or disaster event that occurs on any of the four campuses of the College or within an area outside the boundaries of each campus that will impact the delivery of instructional programs and business functions. EMRP Leadership Team is responsible for determining emergency response policy to guide decision making during the emergency situation. Membership of the EMRP Leadership Team is: President Vice President, Academic Affairs & Chief Academic Officer Vice President, Finance & Technical Service Vice President, Enrollment Management/Student Services Executive Management Team (EMT) is responsible for decisions required during an emergency or disaster event. The membership of the EMT is: Vice President, Finance & Technical Services Associate Vice President, Facilities Associate Vice President, Public Safety Institute and Security Associate Vice President, Communication Associate Vice President, Information Technology Executive Management Team Back Up is responsible for representing their executive on the EMT. If the primary member of the EMT cannot be reached, contact the support group. Associate Vice President, Facilities and College Emergency Manager Secondary, Mike Jones Director, Maintenance and Operations Third, Amy Schils Senior Buyer/Risk Liaison Associate Vice President, Public Safety Institute and Security Secondary, Armondo Bilancione Regional Coordinator 1

2 Third, Lewis Shelpman Regional Coordinator Associate Vice President, Communication Secondary, Susanne Sparling Executive Director, Communication Third, Catherine Harwood Manager, Web & Social Media Associate Vice President, Information Technology Secondary, Clint Griffin Manager, Technology & Network Opr. Third, Jose Garcia Senior Applications Programmer/Analyst Emergency Response Team (ERT) is responsible for implementing the decisions of the EMT and initiating actions required to resume instructional programs and business functions in a timely manner. The ERT is led by the College Emergency Manager. Membership of the ERT is: Chief Financial Officer Associate Vice President, Human Resources Executive Director, Communication Director, Plant Maintenance and Operations Senior Buyer/Risk Management Liaison Security Coordinators Technology & Network Operations Manager Web/Social Media Manager Campus Provost is responsible for communicating this plan to their faculty and staff. College Emergency Manager (CEM) is responsible for coordination and implementation of the College s Emergency Management Plans. The CEM s duties are: Coordinate, manage and implement the College s Emergency Management Plan Provide support and information to the EMT Assist the Provost and each Campus Coordination Team with development and implementation of campus portion of the Emergency Management Plan Coordinating College response with local emergency response agencies Serve as College liaison to Brevard County Emergency Management Department Primary Emergency Manager: Secondary Emergency Manager: Third Emergency Manager: Associate Vice President, Facilities Director, Maintenance and Operations Senior Buyer/Risk Liaison Critical Operational Units: Academic Services Enrollment Management/Student Success Facilities 2

3 Financial Services Human Resources Information Technology Communication Purchasing Safety Security Communication: Media communications are an essential component to the success of effectively managing emergency events. At the onset of an emergency event at the College, the Associate Vice President for Communication will be contacted to prepare, coordinate and respond to inquiries by the local and regional news media. The Communication Department is a vital member of the ERT and the CCT. Sheltering Plan: The Eastern Florida State College Sheltering Plan has been developed to conduct critical analysis of the buildings on the four campuses to determine which buildings are suitable to support emergency evacuations initiated for Brevard County. The plan establishes criteria for shelter occupancy and management that is essential in transitioning a building from its intended use to an emergency shelter. The plan articulates the various support requirements provided by agencies assigned specific responsibilities for the opening and effective management of an emergency shelter. Working in concert with the Brevard County Emergency Management team, members of the Red Cross and representatives of Brevard County Sheriff s Office, the emergency shelter plan has been developed. EFSC will be responsible for providing primary evacuation shelters for zone 4 and back-up sheltering in zone 6 identified in the Brevard County Hurricane Evacuation Shelter Plan dated December, The shelters will be managed and operated by the Red Cross. Security will be provided by the Cocoa Police Department for the Clark Maxwell Life Long Learning Center (Bldg. 3) on the Cocoa campus and the Melbourne Police Department for the Parrish Student Center (Bldg. 10) on the Melbourne campus. The Provost of the Cocoa and Melbourne campus will be the College s shelter representative for the shelters on their respective campuses. Zone 4 addresses the sheltering needs of Cocoa, Merritt Island, Cocoa Beach and Cape Canaveral residents north of State Road 520 and south of State Road 528. The Clark Maxwell Life Long Learning Center (building 3) on the Cocoa campus will be used as the primary evacuation shelter. The HCVAS Health Science Center (building 20) on the Cocoa campus has been identified as the primary evacuation shelter for local law enforcement and emergency responders. Zone 6 provides sheltering for residents in the areas of Patrick Air Force Base south to Indian Harbour Beach; McCaw Lane on Merritt Island south to Mathers Bridge; and Mainland from Barnes Blvd. to Aurora Road, Melbourne. The back-up evacuation shelter for zone 6 will be located in Parrish Student Center (building 10) on the Melbourne campus. 3

4 Evacuation Procedure for Persons with Disabilities The College recognizes the differences in campus buildings, the limitations presented by various types of disabilities, and the range of possible circumstances that could be presented by different types of disasters. The objective of this procedure is to provide a standard operational method to assist the mobility impaired person with evacuation from a campus building. 1) When circumstances require evacuation from a campus building, people with disabilities are to evacuate the building by the safest and nearest exit and follow the general procedures for emergency evacuation. 2) When evacuation from the building is only possible by use of the elevator, follow the procedures outlined below: a. The person with a mobility impairment should proceed or ask for assistance to the nearest "safe refuge area" and remain there. Enclosed building stairwells and classrooms are designated as "safe refuge areas," and have a fire resistive rating of 20 minutes or more. The person with mobility impairment should notify an individual, his/her co-worker, supervisor, or instructor of his/her specific location. If possible, the person can notify of his/her location. b. Make sure the door is closed. Open doors will violate the integrity of the "safe refuge area" and will allow smoke, and possibly fire, into the area. c. Once outside, the co-worker, supervisor, or instructor will inform the first emergency responding personnel that there is a person with mobility impairments in a safe refuge area, which floor the person is on, and location of the safe refuge area. Evacuations will be made by first emergency response personnel. 3) The first emergency responders will remove the person with mobility impairment from the building. 4) Any people with mobility impairments who would have difficulty in evacuating any campus building should request from the Office for Students with Disabilities that a copy of their schedule for each semester be placed on file by building and by time of day with the Campus Security Department. The person with mobility impairment is responsible for reporting any schedule changes to the Office for Students with Disabilities. That office will initiate a schedule revision with Campus Security. Threats to the College: Bomb Threat Building Evacuation Building or Campus Lockdown Criminal Behavior Fire or Explosion 4

5 Hazardous Material or Radiation Spill Severe Weather Plan Utility Failure Emergency Response Levels: Minor Disaster - Level 1 denoted by a "purple global alert" on the web site is considered a minor event and is usually localized to a particular area within a campus. Emergency plan carried out at the local level by the Provost with support from IT, Maintenance and Security as needed. Examples of a Level 1 emergency would be a localize fire or hazardous substance spill in a room in a building, a person getting sick or injured that required emergency medical care, vehicular accident on campus, etc. Major Disaster - Level 2 denoted by a "red emergency global alert" is considered an emergency event and will impact a section or entire campus. Portions of the ERT will be activated and work closely with the Provost to initiate complete evaluation of the event and determination of response needed for the resumption of instructional programs and business functions. CEM will keep members of the EMT informed about events occurring during the Level 2 response. Examples of a Level 2 would be a building fire; hazardous substance closes building; power outage to a building or campus, etc. Catastrophic Disaster - Level 3 denoted by a "red emergency global alert" is considered a disaster event and will impact the entire operation of a campus or the College. The EMT, ERT and CCT are activated. Examples of a Level 3 event would be a hurricane, tornado, explosion on or off campus, etc. Emergency Notification System Eastern Florida State College operates a number of emergency notification systems to alert faculty, staff and students. The emergency notification system can be activated by the Executive Management Team. The CEM will notify the Associate Vice President, Communication of the nature of the event and the type of message needing to be broadcast. The Associate Vice President, Communication will initiate the appropriate notification using the College's emergency notification system. Emergency Notification System Implementers Primary Associate Vice President, Information Technology Secondary - Manager, Technology & Network Operations Each media is to be tested once each semester to insure its functionality and operational stability. The media manager is to provide a written analysis of the test result to the ECM of each test. The message to be used for the test is as follows: This is a test of the EFSC emergency notification system. This is only a test. EFSC will conduct a test during each semester of the emergency notification system. If this had been 5

6 an actual emergency situation alert, appropriate directions would have followed. Thank you and have a great day. Emergency Response Messages If an event is deemed to be a LEVEL 1 or LEVEL 2 Emergency such as criminal behavior, fire, hazardous substance release or power outage, the following messages will be sent via Cell Text, Website, Classroom Phones, Reverse 911 alert system, Facebook and Twitter. Criminal Behavior: Alerts Alert! Armed suspect reported (in/at/near location), XXX campus. Remain indoors, lock doors until further notice. Alert! Suspect threatening gun violence (in/at/near), XXX campus. Remain indoors, lock doors until further notice. Alert! Gun shots reported (in/at/near location), XXX campus. Remain indoors, lock doors until further notice. Alert: Shooting reported (in/at/near location), XXX campus. Remain indoors, lock doors until further notice. Alert! Suspicious person reported (in/at/near location), XXX campus. Remain indoors, lock doors until further notice. Alert! Suspicious package reported (in/at/near location), XXX campus. Area cordoned off. Avoid area until further notice. Alert! Criminal behavior on (xx) campus has been resolved. Check website for more information. Alert! Suspicious package concern resolved. Check website for more information. Fire: Alert Alert! A fire alarm has been activated in Building (xx), (xx) campus. If you are in this building, evacuate. Firefighters are en route. Alert! Fire threat in Building (xx) on (xx) campus has been resolved. Check website for more information. 6

7 Explosion: Alert Alert! An explosion has occurred Building (xx), xx campus. If you are in this building, evacuate. Otherwise, remain sheltered indoors until further notice. Alert! Explosion threat has been resolved. Check website for more information. Tornado: Alert Alert! Tornado threat exists on the (xx) campus. Remain sheltered indoors until further notice. Alert! Tornado threat on (xx) campus is over. Check website for more information. Hazardous Material: Alert Alert! A hazardous substance has spilled in Building (xx), (xx) campus. Please exit the building calmly. Alert! Hazardous substance spill resolved in Building (xx), (xx) campus. Check website for more information. Hurricane: Alert Alert! All EFSC campuses will close today at (xx) due to Hurricane (xx). Check college website for further bulletins. Telecommunications Failure: Attention Attention: There is a telecommunications failure in Building (xx), (xx) campus. Repairs are underway. Attention: Telecommunications failure in Building (xx), (xx) campus resolved. Check website for more information. Computer Network Failure: Attention Attention: There is a computer network problem in Building (xx), (xx) campus. Repairs are underway. Attention: Computer network problem in Building (xx), (xx) campus resolved. Check website for more information. Utility Outage: Attention Attention: A utility outage has occurred in Building (xx), (xx) campus. Please exit the building calmly. Repairs are underway. Attention: Utility outage on (xx) campus resolved. Check website for more information. 7

8 College or Campus Emergency Closures The closing of the College or campus is an extremely serious matter and the EMRP Leadership Team must consider many aspects and ramification that will occur when the College or a campus is closed. When a decision is made to close the College or a campus, the steps following below will be in effect. a. Evacuation of all or part of the campus will be announced by the College through the use of classroom phones, text messaging, cell phone notification and the use of local radio and television stations. b. All persons (except essential personnel) are to vacate the campus immediately and relocate to an off campus location as directed by the notification or campus officials. c. Faculty and staff are to monitor the EFSC website and local radio or television stations for news concerning the closure and re-opening of the campus or College. Campus Emergency Closing Decision Matrix When the anticipation of the length of the emergency event is determined by ongoing repair or restoration of utilities at a campus, the decision matrix below will be used to determine closure of a campus. a. The emergency notification system to be used will be text message blasts, classroom phones, s, web announcements, TV crawls and campus signs. b. Classes will be cancelled for the 8 a.m. to 9 a.m. time slot, if the power or the utility is not restored or the repair made by 7 a.m. c. When power disruption, utility outages or breakdown occur during the first 15 minutes after the hour, the current and next class session will be cancelled. d. When power disruptions, utility outages or breakdown occur between 15 minutes after the hour to the hour, the current class session and the next two class sessions will be cancelled. e. The power disruption, utility outage or breakdown will be monitor and if additional class sessions will need to be cancelled, notification will be provided to faculty and students no later than 45 minutes prior to the beginning of that class session. Specific Threat Response The specific treat responses in this section provide general guidelines to be followed should a threat occur. Please note that when a call is made to 911, Campus Security is automatically notified of the call. However, it is recommended that after calling 911, Campus Security be called at the campus number listed below to insure notification has properly occurred: 8

9 a. Cocoa Contact Number: b. Melbourne Contact Number: c. Palm Bay Contact Number: d. Titusville Contact Number: I. Bomb Threat a. Do not touch any suspicious object or potential bomb. If you receive a threat by telephone, remain calm and attempt to obtain as much information as possible from the caller. b. Immediately cease the use of all wireless transmission equipment (cellular phones, laptop computers, 2-way radios). c. Notify Provosts Office, give your name, location, and telephone number. d. Inform the officials in Provost s Office of the situation, reporting the exact words of the threat, including information you may have as to the location of the threat, time of the threat, and time you received the call. e. Do not evacuate the building and do not sound the alarm, but wait for further instructions. Other authorities will be responsible for evacuation of the building or of the campus if necessary. f. If you spot something out of the ordinary that appears suspicious, report it to the Provost s Office. g. Under no circumstances should you touch, tamper with, or move suspicious objects or confront persons acting suspiciously. h. If the building is evacuated, move at least 500 feet from the building. Keep the street, fire lanes, hydrants, and walkways clear for emergency vehicles and personnel. i. Do not return to the building until told to do so by Campus Security personnel, text messaging, cell phone notification, or the EFSC website. j. In some cases, it will be necessary for Campus Security personnel to enlist personnel from the affected building to assist in the identification of suspicious packages. Please assist the emergency personnel as much as possible. k. Report bomb threats received by means other than the telephone to Campus Provost. 9

10 II. Building Evacuation (Except for Bomb Threat) a. All building evacuations will occur when a fire alarms sounds and/or upon notification by the college through the use of classroom phones, text messaging and cell phone notification. b. When an evacuation of a building is activated, leave by the nearest marked exit and alert others to do the same. c. Assist people with disabilities in exiting the building. Do not use the elevators. Individuals with disabilities located above the first floor should be taken to a stairwell or a classroom whichever is available, in accordance with the procedure for Evacuation of Disable Persons. Immediately alert the emergency responders or security to the location of the individual. d. Once outside, proceed to the predetermined assembly area that is at least 500 feet away from the affected building. Keep streets, fire lanes, hydrant areas, and walkways clear for emergency vehicles and personnel. Know your area assembly points. (Evacuation sites need to be determined for each building on campus.) e. Return to an evacuated building when notified by Campus Security personnel, text messaging, cell phone notification, and the EFSC website. III. Building or Campus Lockdown A lockdown is when the campus community will be safer by locking them in rooms and in buildings instead of evacuation. a. Lockdowns will be announced by the use of classroom phones, text messaging, cell phone notification and the use of local radio and television stations. b. Faculty members are to lock the doors entering the classrooms and laboratories. c. Faculty not in a classroom and staff are to lock their offices and office areas. Locate an area where you will not be seen and stay there. d. Stay away from doors and windows to minimize exposure. Move to a portion of the room that minimizes the ability to see you from outside the room. It is important that you stay quiet and calm. e. Silence cell phones and notebooks f. Once you have locked the area stay there until the all clear is given. g. The all clear will be communicated via classroom phones, text messaging, cell phone notification. 10

11 IV. Criminal Behavior Members of the EFSC community are asked to help make the campus safe by avoiding risks, being alert to suspicious situations, and promptly reporting them. Campus Security is provided on each campus. They provide assistance and protection 24 hours a day, seven days a week on a year-round basis. a. Cocoa Bldg. 26 Room 100 Contact Number: b. Melbourne Bldg. 1 Room 155 Contact Number: c. Palm Bay Bldg. 1 Room 101B Contact Number: d. Titusville Bldg. 5 Room 109 Contact Number: Observe the following procedures if you are exposed to violent or criminal behavior: a. If you are a victim or a witness to any on-campus offense, promptly notify Campus Security and report the incident. Include the following: 1. Nature of the incident 2. Location of the incident 3. Description of person(s) involved 4. Description of property involved b. If you observe a suspicious person on campus, immediately notify Campus Security and report what you observed. c. Assist the officers when they arrive by supplying them with all additional information and ask others to cooperate. d. Should gunfire or discharged explosives jeopardize the campus, take cover immediately using all available concealment. When reasonably safe, contact Campus Security. V. Fire or Explosion 1. Structure or Building Fire or Explosion a. Fire Emergency Procedure 1. Leave the building at once 2. Pull the fire alarm if it is not already activated and alert other people and instruct them to leave the building. 3. Evacuate the building calmly, following the evacuation and assembly procedures posted in the building. Do not use elevators. 4. Close all doors and windows on your way to contain the fire if you can safely do so. b. Stay as low as possible to avoid smoke and heat. c. Call 911 from a safe location. d. Building Evacuation 11

12 1. All building evacuations will occur when a fire alarms sounds or upon notification by the college through the use of classroom phones. 2. When an evacuation of a building is activated, leave by the nearest marked exit and alert others to do the same. 3. Assist people with disabilities in exiting the building. Do not use the elevators. Individuals with disabilities located above the first floor should be taken to a stairwell or a classroom whichever is available, in accordance with the procedure for Evacuation of Disable Persons. Immediately alert the emergency responders or security to the location of the individual. 4. Once outside, proceed to the predetermined assembly area that is at least 500 feet away from the affected building. Keep streets, fire lanes, hydrant areas, and walkways clear for emergency vehicles and personnel. Know your area assembly points. (Evacuation sites need to be determined for each building on campus.) 5. Return to an evacuated building when notified by text messaging, cell phone notification, the EFSC website or security. 2. Brush or Forest Fire Directions for the faculty, staff and students concerning brush or forest fires will be communicated by the use of classroom phones, text messaging, and cell phone notification. VI. Hazardous Material or Radiation Spill a. Immediately report any spillage of a hazardous chemical or radioactive material to the Provost Office and Campus Security. b. When reporting, be specific about the nature of the materials involved, building or area and exact location. The Provost Office will coordinate contact with the necessary specialized authorities and medical personnel. c. The site should be evacuated and the affected area should be sealed off to prevent further contamination of other areas. d. Assist people with disabilities in exiting the building. Do not use the elevators. Individuals with disabilities located above the first floor should be taken to a stairwell or a classroom whichever is available, in accordance with the procedure for Evacuation of Disable Persons. Immediately alert the emergency responders or security to the location of the individual. e. Anyone who may be contaminated by the spill is to avoid contact with others as much as possible, remain in the vicinity and give their names to the Campus Security. Required first aid and clean up by specialized authorities should be started at once. 12

13 f. If spill cannot be contained or there is concerned about wide area contamination, the building should be evacuated by activating the building s fire alarm. When the building s fire alarm is activated, leave by the nearest marked exit. g. Once outside proceed to a clear area at least 500 feet away from the affected building. Keep streets, fire lanes, hydrant access, and walkways clear for emergency vehicles and traffic. Know your assembly points. h. Do not return to an evacuated building unless notified by text messaging, cell phone notification, the EFSC website or security. VII. Severe Weather Plan The purpose of this Severe Weather Plan is to provide a course of action to be used during a severe weather event to minimize the potential for injury and loss of life that can result during severe weather. Page 9 a. General and Severe Thunderstorms 1. Severe Thunderstorm Watch is issued by the National Weather Service when conditions are favorable for the development of severe thunderstorms in and close to the watch area. 2. Severe Thunderstorm Warning is issued when either a severe thunderstorm is indicated by the WSR-88D radar or a spotter reports a thunderstorm producing hail ¾ or larger in diameter and/or winds equal or exceed 58 mph; therefore, people in the affected area should seek safe shelter immediately. Severe thunderstorms can produce tornadoes with little or no advance warning. 3. Response a. The safest place to be is inside a solid building. Stay away from windows and large areas of glass. b. Do not use elevators c. Do not use or answer cell phones, PDA s or telephones. d. Turn on a weather radio or television. e. If caught outdoors: 1. Keep in mind that the most common killer in thunderstorms is lightning. 2. Be particularly careful with fishing rods and golf clubs, or any metal tubing, as they may attract a lightning bolt. 3. Stay away from fences, metal structures, and heavy equipment. 4. Keep away from hills or ridges and do not seek shelter under a tree. 5. A low lying area may be the safest place - however, be alert for flash flooding. 13

14 b. Tornado 1. Tornado Watch is issued by the National Weather Service when conditions are favorable for the development of tornadoes in and close to the watch area. Their length can vary depending on the weather situation. They are usually issued for a period of 4 to 8 hours. 2. A Tornado Warning is issued when a tornado is indicated by the WSR-88D radar or sighted by spotters; therefore, people in the affected area should seek safe shelter immediately. 3. Response a. Tornado alert will be activated through the use of classroom phones, text messaging and cell phone notification. b. Move to an interior corridor or classroom without windows. c. Do not use elevators. d. Stay in the interior corridor or classroom until the all clear is communicated through the use of classroom phones, text messaging and cell phone notification. e. Instructions will be given over the classroom phones, text messaging and cell phone notification. c. Tropical Storm 1. Tropical Storm Watch requires preparation and is issued when tropical storm conditions, including winds from 39 to 73 mph pose a possible threat to a specified coastal area within 48 hours. A Tropical Storm Watch should normally not be issued if the system is forecast to attain hurricane strength. Faculty, students and staff should be monitoring the EFSC website and local radio and television stations for possible changes to the operational schedule of the College. 2. Tropical Storm Warning required immediate action and is issued when tropical storm conditions, including winds from 39 to 73 mph, are expected in a specified coastal area within 36 hours or less. Faculty, students and staff should be monitoring the EFSC website and local radio and television stations for possible changes to the operational schedule of the College. 3. Response a. Closure of the College will be announced through the use of text messaging, cell phone notification and the use of local radio and television stations. 14

15 d. Hurricane b. Faculty and staff are to monitor the EFSC website and local radio or television stations for news concerning the closure and re-opening of the College. 1. A Hurricane Watch requires preparation and is issued for a specified area for which a hurricane or a hurricane-related hazard is a possible threat within 48 hours. Faculty, students and staff should be monitoring the EFSC website and local radio and television stations for possible changes to the operational schedule of the College. 2. A Hurricane Warning requires immediate action and is issued when a hurricane with sustained winds of 74 mph or higher is expected in a specified coastal area within 36 hours. Faculty, students and staff should be monitoring the EFSC website and local radio and television stations for changes to the operational schedule of the College. 3. Response a. Closure of the College will be announced through the use of text messaging and cell phone notification b. Faculty and staff are to monitor the EFSC website and local radio or television stations for news concerning the closure and re-opening of the College. VIII. Utility Failure Normal work hours are defined as 8 a.m. to 5 p.m. Monday through Thursday. a. Loss of Electricity 1. Loss of Electricity in a Room or Building during Normal Working Hours a. Call the District Office of Plant Maintenance and Operations at 7200 or b. Campus maintenance supervisor and district electricians will be contacted and dispatched to your area. c. If the situation cannot be resolved by district electricians, the Provost s Office will take command of the situation and use Campus Security to alert building occupants on actions to be taken. d. Directions for the faculty, staff and students concerning the electrical outage and actions will be communicated by the use of classroom phones, text messaging, and cell phone notification. 15

16 2. Loss of Electricity in a Room or Building after Normal Working Hours, Weekends and Holidays a. Call Campus Security. b. Campus Security will contact appropriate personnel to address loss of electricity. 3. Loss of Electricity on Campus during Normal Working Hours a. Call the District Office of Plant Maintenance and Operations at 7200 or b. The District Office of Plant Maintenance and Operations will contact the local utility to determine nature for losing electricity and get an estimated time for restoration. c. The Provost will be provided information concerning the electrical outage and determine what actions need to be taken for the campus. d. Directions for the faculty, staff and students concerning the electrical outage and actions will be communicated by the use of classroom phones, text messaging, and cell phone notification. 4. Loss of Electricity on Campus after Normal Working Hours, Weekends and Holidays b. Water Outage a. Call Campus Security. b. Security will contact appropriate personnel who will contact the local utility to determine nature for losing electricity and get an estimated time for restoration. c. The Provost will be provided information concerning the electrical outage and determine what actions need to be taken for the campus. d. Directions for the faculty, staff and students concerning the electrical outage and actions will be communicated by the use of classroom phones, text messaging, and cell phone notification. 1. Water Outage on Campus during Normal Working Hours a. Call the District Office of Plant Maintenance and Operations at 7200 or b. Campus maintenance supervisor and district plumbers will be contacted and dispatched to your area. c. If the situation cannot be resolved by district plumbers, the Provost s Office will take command of the situation and use Campus Security to alert building occupants on actions to be taken. d. Directions for the faculty, staff and students concerning the water outage and actions will be communicated by the use of classroom phones, text messaging, and cell phone notification. 16

17 2. Water Outage for Campus after Normal Working Hours, Weekends and Holidays a. Call Campus Security. b. Security will contact appropriate personnel who will respond, evaluate and take appropriate action. Responding personnel will provide situational report to Director of Plant Maintenance and Operation or their designee. c. The Provost will be provided information concerning the water outage from Facilities personnel. The Provost will determine what actions need to be taken for the campus. d. Directions for the faculty, staff and students concerning the water outage and actions will be communicated by the use of classroom phones, text messaging, and cell phone notification. c. Natural or Propane Gas 1. Gas Leak in Building during Normal Working Hours a. Call the District Office of Plant Maintenance and Operations at 7200 or b. The District Office of Plant Maintenance and Operations will contact Campus maintenance supervisor and district plumbers who will respond, evaluate and take appropriate action. c. The Provost will be provided information concerning the leak and determine what actions need to be taken for the campus. d. Directions for the faculty, staff and students concerning the leak and actions to be taken will be communicated by the use of classroom phones, text messaging, and cell phone notification. 2. Gas Leak in Building after Normal Working Hours, Weekends and Holidays a. Call Campus Security. b. Security will contact appropriate personnel who will respond, evaluate and take appropriate action. Responding personnel will provide situational report to Director of Plant Maintenance and Operation or their designee. c. The Provost will be provided information concerning the gas outage from Facilities personnel. The Provost will determine what actions need to be taken for the campus. d. Directions for the faculty, staff and students concerning the gas outage and actions will be communicated by the use of classroom phones, text messaging, and cell phone notification. 3. Rupture of Main Gas Line at any time a. Call Campus Security. 17

18 b. Security will contact appropriate personnel who will respond, evaluate and take appropriate action. Responding personnel will provide situational report to Director of Plant Maintenance and Operation or their designee. c. The Provost will be provided information concerning the gas outage from Facilities personnel. The Provost will determine what actions need to be taken for the campus. d. Directions for the faculty, staff and students concerning the gas outage and actions will be communicated by the use of classroom phones, text messaging, and cell phone notification. d. Sanitary Lift Station Failure 1. Sanitary Lift Station Failure during Normal Working Hours a. Call the District Office of Plant Maintenance and Operations at 7200 or b. Campus maintenance supervisor and district plumbers will be contacted and dispatched to your area. c. If the situation cannot be resolved by district plumbers, the Provost s Office will take command of the situation and use Campus Security to alert building occupants on actions to be taken. d. Directions for the faculty, staff and students concerning the lift station outage and actions will be communicated by the use of classroom phones, text messaging, and cell phone notification. 2. Lift Station Failure after Normal Working Hours, Weekends and Holidays a. Call Campus Security. b. Security will contact appropriate personnel who will respond, evaluate and take appropriate action. Responding personnel will provide situational report to Director of Plant Maintenance and Operation or their designee. c. The Provost will be provided information concerning the liftstation failure from Facilities personnel. The Provost will determine what actions need to be taken for the campus. d. Directions for the faculty, staff and students concerning the lift station outage and actions will be communicated by the use of classroom phones, text messaging, and cell phone notification. 18

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