Appreciate. Customer Service. Nuestro trabajo SÍ es personal

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1 Appreciate You take time to read this presentation. Our intention is to show briefly who we are and what benefits our service provide. GRUPO MAAS at your service. Customer Service

2 Who we are GRUPO MAAS, S.A We are a full service company oriented in Personnel Management (OutSourcing) and Talent Search and Selection (headhunting), with infrastructure, experience and strength that we have achieved in 21 years of service in the business environment of Mexico.

3 Why integral? This is why we have the knowledge and experience in: Research and Selection of Human assets for all areas of national and multinational companies, including administrative staff and unionized workers. Staff training and development at all levels, including the formal legal terms and commissions management training, training needs assessment, development of plans and training programs for administrative and unionized staff levels. Relations is a core area for the fulfillment of the objectives of any productive organization. Our experience in this line is strong by virtue of having participated in a process of negotiation of collective bargaining agreements, from development, evaluation, negotiation, registration and administration, that with respect to unionized employees, while managing relationships with non-union personnel.

4 Why integral? Environmental Health and Safety Due to the characteristic of the companies where we provide our services have had to manage this area holistically, including U.S. regulations and national. Includes Personnel Management Regarding hiring, vacation and payroll, the latter topic with all that legally represents the calculation of payment of taxes. Management of Salaries, Wages, Benefits and Compensation. This area is particularly important because it s very sensitive to the behavior of employees in the organization, especially at the wages and benefits.

5 Institutional Philosophy Mission: Provide services to customers search, selection and human assets management which allows the achievement of its objectives and contribute to optimizing human and financial resources. Values: * Ethics * Privacy * Honesty * Loyalty * Spirit * Commitment Service Vision: Consolidate as national leader in comprehensive human assets to generate increased profits for our customers, employees and the community.

6 Business Strategies Ensure customer satisfaction Providing productivity and profitability Free legal obligations to the client Serve with excellence outperforming the competition Staff development and training to support our growth Cultivating customer confidence Demonstrate responsibility to the community

7 Work Team People capable, efficient daily to shares and meet commitments, taking into account customer needs without losing sight of the raw material, our service are PEOPLE, providing in the act of each of us, respect and confidence of the worker and businesses that allow us to be part of their activity.

8 Human Assets The training and continuous training is the best way to get results that the client needs, therefore our staff consistently receives the information required to meet the needs of the operation they perform. The mission of the training area is to train and certify all employees (administrative and operational). Everyone must complete a minimum of 25 hrs. effective in a training year.

9 Infrastructure Building own of 10,764 ft2 Transportation equipment Computer and mobile equipment website

10 Installation Training rooms from people simultaneously. Fully equipped for the training and development of human assets

11 Facilities Waiting rooms and adequate space for our customers and executives company

12 Personnel bus carriers, exclusive of GRUPO MAAS employees in customer service, this service is not provided with other companies. All our vehicles are insured with comprehensive coverage including liability for contingencies Transportation We also have 12 vehicles to support operations which the oldest is 2005 and the latest 2009, plus vans for 9-15 passengers and trucks with capacity for 42 passengers.

13 Computer equipment The connectivity and systems of infrastructure comprises the latest technology equipment. All computer equipment have version of last updated licenses in each software we use. The mobility of this executives business must have in terms of technology a guaranteed. It is essential to have the necessary resources to help our clients (current and future), and we have the best team to achieve this work.

14 Computer equipment With some clients we are able to work with because of their own equipment, allows us to communicate through FTP tunnels so now we just have to make an extension number to communicate with GRUPOMAAScorp. Under this modality, we decrease operating costs.

15 We have an indispensable tool timely updating with data base for efficient location of suitable candidates so we can fill vacancies reported from our customers. Website

16 Services Temporary Personnel of Administration (Outsourcing personnel) Search and selection of talent(head hunter)

17 Services Temporary Personnel of Administration (Personnel Outsource) In the area of personnel outsourcing, you will find solutions to their needs and give external support for: -Increased workloads -Insufficiency of Human assets budget (Headcount budget) -Development of projects with sub-contracted staff *This service is mostly focused on manufacturing companies.

18 Services Temporary Personnel Administration (Personnel Outsource) Advantages Additional support and / or temporary staff in any area, quickly, efficiently and proffessionaly. Simplifying trámites.-no paperwork required for hiring employees. Development and payroll. - The payment is made through electronic system. No legal liability. - You do not acquire any legal responsibility under the employee who is employed by GRUPO MAAS Billing deductible. GRUPO MAAS meets the tax requirements, billing fully deductible for your company.

19 Services Temporary Personnel of Administration (Personnel Outsource) OUR EMPLOYEE BENEFITS Care and service We provide support and care of their problems, we feel like part of a group that is generating significant activities for the fulfillment of productivity. Hiring The method of recruitment is by projects. Security payment. - Regardless of the financial situation of the company where they work, they will always receive timely payment of their salaries and / or wages electronically. Benefits. - No extra cost for employees or for the client in addition to all the benefits that the Federal Labor Law states are given.a LIFE INSURANCE for the simple fact that you are employees of GRUPO MAAS (only applies to staff fortnightly).

20 SEARCH AND SELECTION (HEADHUNTING) In GRUPO MAAS it s clear that we have to fulfill the objectives of the company,one of the most important factors is human assets. Services We particularly involve in the search and selection, carefully reviewing the skills, attitudes, experience and employment history of our candidates, as well as the profile and skills required for the job.

21 Coverage We can give our service in any part of the country, we are currently in: Querétaro, Qro. Estado de México Distrito Federal Silao, Gto. Apaseo el Grande, Gto. Tlaquepaque, Jal. Guadalajara, Jal. Tijuana, B.C. Montemorelos, N.L. Monterrey, N.L. San Luis Potosi, SLP. Hermosillo, Son.

22 Our customers

23 Our customers

24 Our customers

25 We are at your service AV. PINO SUÁREZ #229, COL. CENTRO. QUERÉTARO, QRO. phone and fax : (442) (442) (442) (442) Customer service

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