Herman Miller Services

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2 In today s world of work, ideas drive business forward. That s why leading companies are working with us to transform their workplaces into environments where creativity can happen. When you partner with, we focus on the details of your workplace projects, so you can concentrate on more important things such as developing your next big idea. Page 2

3 Suite of Services Program Management Project Management repurpose Design + Specification Financial Solutions We provide a single point of contact for long-term real estate programs, with the goal of helping you create an experience of work that s more inspiring and rewarding. We oversee all aspects of your real estate projects, so you can focus on creating workplaces where people can do their best. We partner with you to give new life to furniture you no longer need. By donating and recycling furniture, you can contribute to the community and reduce your environmental footprint. Also, you may be eligible for LEED credits. We work with you to explore a range of workplace designs that reflect the unique character and purpose of your organization. We ve partnered with LEAF Financial to bring you Herman Miller Financial Solutions. LEAF s expertise in financing combined with our knowledge of work can give you an office that inspires people to do their best work. Page 3

4 Program Management Creating an experience of work that s more rewarding for everyone can be a challenging task, especially when you re making significant changes at multiple facilities. We can manage, measure, and track long-term projects for you, so you can concentrate on the needs of your employees and organization. Page 4

5 Program Management No Job Too Large By working with an international network of dealers, we help you navigate the complexities of large-scale, multi-year, multi-location real estate projects, and provide centralized oversight of budget, strategy, contracts, and project managers. Simple and Successful Our partnership brings simplicity, consistency, and success to multi-faceted projects. We continuously assess our progress by gathering metrics on costs, cycle time, and customer satisfaction throughout the program. Best in the Business Our program managers have a minimum of 10 years of experience, certification from the Project Management Institute, and training in architecture, design, or a related field. Herman Miller representatives and subcontractors are professional and proactive about problem resolution. They are especially responsive to scheduling issues and accommodate all of our needs. Anonymous Customer Survey Page 5

6 Project Management As organizations strive to create workplaces that better support their employees, real estate projects are becoming increasingly complex. You can ease the strain of managing these projects by delegating them to us. Page 6

7 Project Management Diverse Capabilities We help you with one-time or recurring projects at single or multiple sites. Our diverse capabilities include furniture installation, facility renovation, move coordination, and asset disposal. Expert Team Each of our project managers has five to 10 years of experience, is certified by the Project Management Institute, and is trained in architecture, design, or a related field. Proven Results Working with us gives you a single point of contact for inquiries about your projects, a connection to the best design and installation services in the business, and the confidence that your projects will be completed on budget and on time. The project manager we worked with was extremely helpful and timely in his responses to my questions. He also provided valuable advice throughout the project. Tony Atkinson, Director of Operations, University of Phoenix Page 7

8 repurpose Our environmental advocacy began with corporate values first articulated by the founder of our company, D.J. De Pree. In 1953, D.J. said, We will be a good corporate neighbor by being a good steward of the environment. We have been working toward this goal ever since. We help you do the same with repurpose, which gives new life to furniture you no longer need. Page 8

9 repurpose We provide one source for dispensing furniture assets you no longer need through the following programs: resell We help you asses the value of your existing furniture and work with our vendor partners to obtain the highest value for resale. recycle We work with you to donate your furniture to organizations that recycle the items. reuse We connect you with charitable organizations seeking furniture donations. remove We oversee the removal of furniture and other assets from your facilities. Page 9

10 repurpose Thanks to the repurpose program, the words being green are not only easy to say but relatively easy to accomplish. Chuck Cervas, BP Westlake Campus Redevelopment Program Manager We wanted to leave as small a carbon footprint as possible. repurpose helped us in that effort. John Sklet, Senior Vice President, Citi Realty Services, Global Projects Group It was a very seamless process, and it gave us great peace of mind knowing that the furniture was going to someone who could really use it. Craig Mac, Manager, General Office Facilities, Deere & Company Page 10

11 repurpose By partnering with us to resell, donate, and recycle furniture, you can keep unwanted items out of landfills, reduce carbon emissions, and support local charities. You may receive tax benefits for your donations, as well as possible credit toward LEED certification. Without repurpose With repurpose 33% 99% of all materials are diverted from landfills of all materials are diverted from landfills Page 11

12 Design + Specification When you re designing a workplace where people can do their best work, you need the support of the best designers and services available. Partnering with us gives you access to both. Page 12

13 Design + Specification The following design services complement offerings from your local dealers and support our sales organization: Space Planning We work with you to define goals for your workplace that align with your organization s strategy, and we help you develop office landscapes that will enable people to succeed. Computer-Aided Design and Specification Our designers use the latest AutoCAD and product specification software to help you realize your workplace plans. We provide 2D and 3D drawings with accurate specifications to ease order entry. During a mock-up for a customer in Toronto, the Design and Specification team explored value engineering for both workstations and private offices. They were willing to fulfill any request, no matter how short the deadline. Workplace Resource, a Herman Miller dealer in Toronto Revit We are experts in the application of Revit Architecture software, a Building Information Modeling program that can help you plan a workplace that better supports individuals and your organization. Page 13

14 Financial Solutions People drive business forward. They need the right tools to succeed. Your workplace can be one of them. Our financial solutions free you to achieve an office that s right for your business now, without upfront expense. Page 14

15 Financial Solutions Fast Your personal financial specialist can provide credit decisions in hours. Same-day approvals are typical for our service. And you ll appreciate the minimal time required to complete our short, straightforward documents. Flexible You have choices for meeting your needs, including no money down and terms ranging from 12 to 72 months. Select a monthly, quarterly, or annual billing cycle. Add furniture to your lease at any time during your contract. Focused You get 100 percent financing that lets you focus on your work. Unlike bank financing, which often requires 20 percent down and excludes soft costs (such as installation and shipping), we can finance your whole project. We had a tight budget, but Herman Miller and LEAF made it easier for us to increase our budget with financing options. They took control of the process and made the program very easy to use. Sharon Minski, Vice President of Operations and Administration, Rainbow Light Page 15

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