ASN Bank Report Sustainability report and financial results

Transcription

1 ASN Bank Rport 2014 Sustainability rport and financial rsults

2 ASN Bank Rport 2014 Sustainability rport and financial rsults

3 Contnts Prfac by th Managmnt Board 3 Rport 5 A Suprvision 9 Rport of th Suprvisory Board 10 Rport of th Advisory Council 12 B Sustainability 17 1 Sustainability mission and objctivs 18 2 Sustainability in practic 20 3 Human rights 23 4 Climat chang 25 5 Biodivrsity 27 6 Sustainabl offic 28 C Stakholdrs 33 7 Consultation and ngagmnt 34 8 Customrs 35 9 Sharholdr Partnring NGOs Socity Staff 45 D Economic prformanc Raising capital Exposurs: loans and othr invstmnts 56 E Financial accounts Financial rsults Risk managmnt organisation Corporat govrnanc 81 Indpndnt Assuranc Rport 84 Appndics 89 1 ASN Bank s xposurs 90 2 Donations to partnring NGOs 96 3 Sustainability prformanc of th offic 97 4 Organisation 98 5 History Matriality analysis Prsonal dtails 104 In th vnt of discrpancis btwn diffrnt vrsions of th ASN Bank Rport 2014, th Dutch vrsion shall prvail.

4 Prfac by th Managmnt Board ASN Bank xists by th grac of its ovr 600,000 customrs, who nabl us to build tomorrow s fair, sustainabl world. W oftn har customrs say: I am a mmbr of ASN Bank. It shows how committd thy ar to our bank. It is a commitmnt w chrish, not only by living up to our promis of sustainably managing our customrs funds, but also by ngaging with thm about our common idals through panls and during vnts and othr mtings. For xampl, w consultd customrs in 2014 about our nw animal wlfar policy. W wnt on tour with inspiring mtings of ASN Liv in Zwoll and Nijmgn and TomorrowToday (MorgnVandaag) at th Wstrgasfabrik in Amstrdam. Thr, w mt many customrs and othrs who wr intrstd popl who ar ddicatd to our common idals and who inspir us to tak nw stps. 3 Long-trm goals In 2014, w invstd considrabl tim and rsourcs in stting our cours for th long trm both as rgards our sustainability policy and in trms of our objctivs as a bank. It is an ongoing procss that w ar continuously working on as a bank and also as a driving forc in collaboration with our partnring NGOs, our customrs and our community For th World of Tomorrow (Voor d Wrld van Morgn). Th objct is first of all to find a sound purpos for th funds ntrustd to us and to assss our banking activitis in thir own right. On top of that, howvr, it is also most crtainly important to considr th many othr activitis w initiat and support, as wll as th coalitions w ntr into. In 2014, w dvotd particular attntion to ASN Bank s ambition to b carbon nutral by W wr th first bank to issu and spcifically pursu such a long-trm goal. W also formulatd long-trm banking goals: our aims ar on million satisfid customrs as wll as controlld growth of both th assts undr managmnt and th funding of sustainabl sctors was a good yar in financial trms. Assts undr managmnt incrasd: growth was sn in savings as wll as in th ASN Invstmnt Funds and ASN Asst Managmnt. Th growth in th numbr of nw customrs was again ncouraging in 2014 and in lin with xpctations, as w wr happy to wlcom almost forty thousand nw customrs. Th total customr bas showd a limitd drop following an administrativ clan-up. Climat chang ambition In 2013, w formulatd our climat chang ambition: ASN Bank is to achiv nt carbon nutrality by This targt applis both to our offic and having a much largr impact to all our loans and invstmnts. W aim to achiv this ambition by valuing all our loans and invstmnts in trms of thir carbon footprint. Thn, w work towards rducing that footprint. Givn th rlativly small siz of our bank, our impact on th climat is limitd. Still, our ambition tran-

5 ASN Bank Rport 2014 scnds its importanc to ASN Bank. W want to show th financial sctor that this ambition is possibl and fasibl, for which w wr grtd with intrst and apprciation on many locations in Th major climat confrnc is st to tak plac in Paris at th nd of W will b prsnt thr to highlight th importanc of ambitious climat chang targts for financial institutions to as many rlvant partis as possibl. Nw sctor: car & wlfar In ASN Bank s viw, a sustainabl socity is also a caring socity. It is fitting for our bank to financ th halthcar sctor in this contxt. Dspit having don so vr sinc our incorporation, w hav dcidd to stp up our lnding fforts to th halthcar sctor. An xtnsiv, fundamntal invstigation has bn compltd that will guid our futur halthcar funding activitis. A caring socity is xplicitly about mor than just whit coat car. W bliv that solidarity, social cohsion and an y for popl s wll-bing in th broadst sns of th word ar th building blocks of a saf and optimistic socity. W also stay tru to this viw in our partnrships with organisations including th Royal Dutch Guid Dog Foundation (KNGF Glidhondn) and th National Foundation for th Eldrly (Nationaal Oudrnfonds), as wll as in how w wish to trat our customrs. Plans for 2015 Last yar, w announcd hr th launch of our nw currnt account for small businss clints. Sadly, though, w had to disappoint ths customrs as th work prssur from all our projcts on lgislation and rgulations forcd us to postpon this introduction. W ar awar of th urgnt nd for this account, so w ar making vry ffort to introduc it in In 2015, w will again aim for controlld growth of our customr bas and assts undr managmnt. Our prptual challng is to attract customrs and to convinc thm of th bnfits of banking with ASN Bank whil at th sam tim capitalising on profitabl, sound funding opportunitis. W will again dvot much attntion in 2015 to furthr improving th quality, and our customrs apprciation, of our srvics. In addition, w will intnsify and stimulat th dirct ngagmnt with our customrs in To mt, sound out, inspir and surpris customrs lis at th hart of our hightnd ddication. Lastly, w wish to st long-trm human rights and biodivrsity goals to complmnt our climat chang targt. 4 In mmoriam: Pit Bof Pit Bof did on 19 Sptmbr H bcam Dirctor of Algmn Spaarbank voor Ndrland, as ASN Bank was calld at th tim, on 1 January 1980 and was th Managing Dirctor of our bank from 1986 until his rtirmnt in Pit was on of th prsons rsponsibl for formulating th gnral aspcts of our invstmnt policy and th mission of ASN Bank. Pit was charactrisd by his solidarity with popl who suffrd injustic, which drov his strong commitmnt to th anti-aparthid movmnt and Nlson Mandla s rlas. His ddication and nthusiasm bcam th voic of ASN Bank. It was a spcial momnt for him whn h had th opportunity to mt Nlson Mandla during th lattr s visit to th Nthrlands. It markd th achivmnt of th long-trm goal of Pit and ASN Bank at th tim. As Pit put it in ZAM Magazin: ASN sprang from socialist circls. Th Catholics and Protstants had thir own banks; w wr thr for th working class. That changd in th 1970s and 1980s. Th fight against aparthid was vry widly supportd mayb it was in fact our commitmnt that nabld us to ris abov th compartmntalisation of socity and to kp on growing. W ar gratful to Pit Bof for his contribution to th bank and th prsonal xampl h st by showing compassion and ngagmnt. W would lik to thank all thos who, as ASN Bank s customrs, mmbrs or partnring NGOs, put thir trust in us. Many thanks go out to our staff, who commit thmslvs to our customrs and our idals with such whol-hartd nthusiasm and ddication. Togthr, w will continu to build th just, sustainabl world of tomorrow in Ewoud Goudswaard Jron Jansn Joyc van dr Est

6 Rport ASN Bank wants to b transparnt about its objctivs, mthods and prformanc, both in th ara of sustainability and with rgard to its financial and conomic rsults. Th annual rport is an important link in that procss. In this rport, w rport on how w implmnt our sustainability policy in our banking srvics and products, our oprations and our ngagmnt with divrs partis on mattrs of sustainability. In addition, in this rport w rndr account of ASN Bank s financial rsults. Ths rsults ar also incorporatd in th consolidatd financial statmnts of SNS Bank N.V. This rport is intndd for our customrs, staff and othr stakholdrs w work with, such as our associats, partnring NGOs, rgulators, sharholdr and all othr individuals and organisations intrstd in ASN Bank s prformanc in 2014 and its plans for th futur. Chaptrs 7 to 12, inclusiv, giv mor dtails about our stakholdrs. GRI ASN Bank rports in accordanc with th nw G4 Sustainability Rporting Guidlins of th Global Rporting Initiativ (GRI). Th GRI tabl is availabl at Th G4 Guidlins plac an mphasis on th matriality analysis, which mans that w must answr th following qustions: Which sustainability issus ar important to ASN Bank in particular? To what xtnt do w lt our stakholdrs influnc th choic for ths issus? Dos our rport rndr account of th issus important to our stakholdrs? Th matriality analysis answrs ths qustions. Mor information can b found in Chaptr 7 and in Appndix 6. Th analysis rvals that all issus that w considr to b of matrial importanc ar sufficintly rflctd in our rports and policy pillars. Assuranc Rport This is a sustainability rport, supplmntd with rlvant financial information. W askd KPMG Sustainability to rviw th information about our sustainability prformanc includd in this rport. You will find th scop of th ngagmnt and th conclusions in th indpndnt Assuranc Rport. Plas rfr to th SNS Bank N.V. Annual Rport 2014 for th auditd financial statmnts. 5

7 ASN Bank Rport 2014 Ky prformanc in 2014 Oprations Oprating profit 58,6 m -12,3% compard to 2013 Costs Assts undr /managmnt 0,54% in 2013: 0.32% Employ satisfaction 7,8 targt 8,0 Provisions 0,04% CO 2 pr FTE 1,15 targt 1.34 tonns of CO 2 pr FTE Papr consumption pr clint account 0,31 targt 0.28 kg pr clint account Brand awarnss among primary targt group 26% compard to 23% in Novmbr 2013 Availability of onlin/mobil banking 99,7% targt 99% 6 Customrs NPS 12% Nw customrs ambition is 25% Customr bas at yar-nd Customr contact ,2% compard to ,0% compard to ,1% compard to 2013 Apprciation of customr vnts 8,2 Social mdia contact % % % INDUSTRY WINNER BANK Most customrfrindly businss in th Nthrlands 2014

8 Sustainability Assts undr managmnt SAVINGS INVESTMENT S TOTAL m +7,9% compard to 2013 Sustainability assssmnts 567 countris, companis and organisations assssd Donations to partnring NGOs 2,8 mln 176 partnrs Carbon-nutrality ambition 45% 2013: 34% CO 2 AGM voting 220 AGM s 167 Companis Invstmnt univrs Rcognitions Fair Bank Guid Intrnational rcognition for climat chang ambition Grn Bull Applications 176 Participants 100 Finalists 8 Winnrs 4 Votrs

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10 A Suprvision 9

11 ASN Bank Rport 2014 Rport of th Suprvisory Board To th Gnral Mting of Sharholdrs of ASN Bank N.V. Prliminary advic W ar prsnting you with th company s financial statmnts for th 2014 financial yar as prpard by th Managmnt Board, as wll as th rport of th Managmnt Board. W propos that you approv ths financial statmnts as prsntd, which will ntail that: th total profit of 58.6 million gnratd in 2014 will b addd to th sharholdrs quity; th Managmnt and Suprvisory Boards will b dischargd from liability in rspct of thir managrial and suprvisory work during th past financial yar. Introduction W fully ndors ASN Bank s sustainability mission and th nsuing policy. Consquntly, w fl closly connctd to ASN Bank s commrcial, financial and sustainabl dvlopmnt. Th ASN Bank Suprvisory Board and Managmnt Board mt four tims in On thos occasions, w discussd th financial and commrcial rports, which giv us clar insight into how ASN Bank is managd, how it achivs its rsults, th rsourcs it dploys to that nd, and how risks ar controlld. Som of th othr topics discussd in th cours of 2014 wr th following. Annual Rport 2013 W adoptd th 2013 Annual Rport and approvd th corrsponding prss rlas, which was issud on 19 March Customr intgrity Throughout 2014, much attntion was dvotd to two customr intgrity projcts, focusing on corporat clints and rtail customrs. In th cours of 2014, ASN Bank wnt through th fils of all its corporat clints and rtail customrs, supplmnting th incomplt fils aftr contacting th rlvant clints and customrs. W followd th progrss of th two projcts with intrst. 10 Appointmnt of ACTIAM N.V. as AIF managr Following th Altrnativ Invstmnt Fund Managrs Dirctiv (AIFMD), th ASN Bank Managmnt Board appointd ACTIAM N.V. (formrly SNS Asst Managmnt N.V.) as th AIF managr of th ASN Invstmnt Funds. Th Suprvisory Board gav its consnt to this. Th AIFMD imposs mor dtaild rquirmnts on th managmnt of invstmnt institutions lik ASN Blggingsinstllingn Bhr B.V. (ABB), th managr of th ASN Invstmnt Funds. If ABB wr to prform th managmnt itslf according to th AIFMD ruls, this would ncssitat a modification of its organisational modl and a considrabl incras of scal and th availabl xprtis of ABB. This dos not fit in with th prfrrd organisational modl and ASN Bank s stratgy. That is why ASN Bank dcidd to appoint ACTIAM, a profssional party, as its oprational fund managr with ffct from 22 July ABB will continu to conduct th managmnt of th ASN Invstmnt Funds. Bank balanc sht and risk managmnt W discussd ASN Bank s bank balanc sht togthr with th Managmnt Boards of SNS Bank N.V. and ASN Bank. ASN Bank works from th principl of a sustainabl socity whn building its balanc sht. This rquirs both a clar plan with assumptions about potntial rturns and risks and propr risk control. ASN Bank draftd a plan in 2014 to optimis th managmnt of th loan and invstmnt portfolio in trms of achiving sustainability objctivs, so that its balanc sht will rflct vn bttr th sustainabl socity it is pursuing. ASN Bank strivs for controlld growth of its corporat loans and invstmnts in th nxt fiv yars. Markt conditions will rmain a challnging factor in our fforts to strik th right balanc btwn sustainability objctivs, risks and rturns.

12 A Suprvision Nw focus ara: car W spok at lngth with th Managmnt Board about how ASN Bank wishs to xpand its (funding) activitis in th (halth)car sctor. W rcognis that th thm car is fitting for ASN Bank and mts a grat social nd. Howvr, w did xplicitly point out th risks and th nd to opt for a gradual, wll-thought-out approach. Advisory Council W wr informd of th dpartur of Fmk Halsma as th Chair of ASN Bank s Advisory Council. Hr succssor is Jan van dr Kolk, who was alrady a mmbr of th Council. In addition, th Chairman of th Suprvisory Board xtnsivly talkd with th nw Chairman of th Advisory Council, including about long-trm policy, th govrnanc structur, th climat chang ambitions and th common points of dpartur on various sustainability issus and how th various brands within SNS Bank N.V. (ASN Bank, SNS, Rgiobank, BLG Wonn) can collaborat and larn from ach othr in this rspct. Oprational plan for W discussd th oprational plan with th Managmnt Board. Th ky objctiv is: sustainabl banking that mts th customr nds of today and contributs to th world of tomorrow. Important lmnts of th plan includ ASN Bank s goal to grow to on million satisfid customrs, incras its assts undr managmnt and nsur controlld growth of its loans and invstmnts. In addition, ASN Bank ss a clar rol for itslf as a drivr of sustainabl choics. Rport on Banking Cod monitoring Th Banking Cod lays down guidlins to b complid with by all Dutch banks, unlss thy can xplain thir noncomplianc on spcific points. Th monitoring conductd by Complianc has shown that, with a fw xcptions, th Banking Cod is fully applid at SNS Bank N.V. Th wbsit of SNS Bank N.V. provids information on ths xcptions. Prformanc and composition of th Suprvisory Board W discussd th Suprvisory Board rgulations, which ar in part basd on and furthr laborat on th Banking Cod. Th rgulations hav bn adoptd. By th nd of th yar undr rviw, w valuatd our own prformanc and shard our findings with th ASN Bank Managmnt Board. Th Suprvisory Board s mmbrship was as follows during th 2014 financial yar: Rob Langzaal, Chairman Annmik van Mlick Bart d Ruigh (until 1 Sptmbr) 11 Bart d Ruigh lft th mploymnt of SNS Bank N.V. on 1 Sptmbr, thrby ffctivly giving up his sat on th Suprvisory Board of ASN Bank. In 2015, thr nw mmbrs joind th ranks of th Suprvisory Board: Dick Okhuijsn, Alxandr Baas and Martijn Wissls. W would lik to thank our customrs and othr stakholdrs for thir confidnc in ASN Bank. W xprss our apprciation of th fforts mad by th mploys and Managmnt Board. W hav vry confidnc that ASN Bank, dmonstrating commitmnt, will succssfully achiv its mission of bing a sustainabl bank in 2015 as wll. Th Hagu, 10 April 2015 On bhalf of th Suprvisory Board Rob Langzaal, Chairman

13 ASN Bank Rport 2014 Rport of th Advisory Council ASN Bank s Advisory Council compriss rprsntativs with a wid rang of social backgrounds. Cratd in 1993, th Council acts as th advisory body for ASN Bank. Th Council critically monitors ASN Bank s sustainability mission and provids th Managmnt Board with solicitd or unsolicitd advic. Th Managmnt Board and th Advisory Council rgularly consult about th bank s activitis and rsults, as wll as its sustainability cours. Thy mt twic in Thy also mt onc with th ASN Bank Suprvisory Board. Som of th topics discussd during th Advisory Council mtings wr th following. Draft animal wlfar policy Introducing ASN Bank s draft policy on animal wlfar, th Managmnt Board mt a nd th bank had flt for a long tim. Onc an initial draft had bn drawn up, th agncy Schuttlaar & Partnrs assistd in th consultation of stakholdrs. Th Managmnt Board also askd th Council for its input. This gav ris to th qustion whthr ASN Bank has any viws on xcssiv animal consumption. According to th Managmnt Board, this is on of th many aspcts of animal wlfar; th talks might lad to th conclusion that thy can b combind to form policy. Th policy will b rdiscussd in th Council onc th stakholdrs hav bn hard. Car and wlfar Th Managmnt Board discussd th intntion to mak a car & wlfar policy and answrd th Council s qustions and commnts in this rspct rgarding th objct, th dpth of analysis, th focus and innovation. It is about promoting a caring socity, about caring for ach othr. This might bcom on of ASN Bank s sustain ability pillars. Th draft policy will b discussd in Vision for th futur of th sustainabl bank balanc sht Th Managmnt Board rportd that it had talkd with th Suprvisory Board about ASN Bank s vision for th futur of its sustainabl bank balanc sht. Th Suprvisory Board ndorsd th analysis, but was cautious about ASN Bank s ambition for growth within th group of SNS Bank N.V. Th Advisory Council mphasisd th importanc of sustainability in rlation to funding via th balanc sht. Th Managmnt Board indicatd that ASN Bank will hav to strik a balanc btwn th risks it is taking as a bank and th rturns gnratd, whil taking account of th intrsts of all stakholdrs, including SNS Bank N.V. 12 ASN Bank govrnanc Th Council and th Managmnt Board discussd th govrnanc of ASN Bank, in particular th position and composition of th Suprvisory Board, and spcially th lvl of indpndnc. At th Advisory Council s rqust, a list was mad of th formal rquirmnts for th position and composition of th Suprvisory Board. It will b usd as a basis for ongoing talks with th Managmnt Board and th Suprvisory Board. Oprational plan for Th Council and th Managmnt Board discussd th draft oprational plan for th yars ahad. Th basic prmis is for ASN Bank to pursu controlld growth and hav on million satisfid customrs tn yars from now, and at th sam tim to incras th assts undr managmnt and th shar of sustainabl loans on its balanc sht. In addition, ASN Bank wants to xrt influnc in th ara of sustainability as part of, as wll as indpndntly from, its banking activitis. Extnsiv talks wr hld about th ambition to achiv halthy growth using corporat loans and invstmnts, and about th consquncs this ambition will hav in today s markt conditions. Th Council drw attntion to th importanc of innovation in rlation to th loans and invstmnts. Th final plan will b adoptd in arly January Composition and powrs of th Advisory Council Th draft of th updatd vrsion of th Advisory Council s rgulations was adoptd at th bginning of Onc th Council s profil has bn addd, th final vrsion will b formally adoptd in arly Halfway through th yar, Fmk Halsma dcidd to rtir from th Council for prsonal rasons. Jan van dr Kolk took ovr hr position as Chair with th Suprvisory Board s consnt. No nw mmbrs joind th Council in Howvr, th Managmnt Board is looking for a nw mmbr.

14 A Suprvision Th Council s mmbrship was thrfor as follows in 2014: Fmk Halsma, Chair until 29 Sptmbr 2014 Maartn van Huijst Hans Kamps Jan van dr Kolk, Chairman as from 29 Sptmbr 2014 Willmijn Vrloop Th Council blivs that ASN Bank actd in lin with its sustainability mission in W would lik to xprss our apprciation for th mannr in which th bank s Managmnt Board and staff prformd thir dutis in Th Hagu, 10 April 2015 On bhalf of th Advisory Council, Jan van dr Kolk, Chairman 13

15 ASN Bank Rport 2014 Climat chang Climat stability is undr havy prssur from grnhous gas missions. Ths missions ar crating rapid global warming, which is harmful to natur and biodivrsity as wll as human rights and world pac. That is why w contribut to a saf, stabl and livabl climat in a varity of ways. Attntion for climat chang ambition ASN Bank has an ambitious climat chang objctiv: w want to b carbon nutral by Th ky challng is to rduc th nt carbon footprint of all our invstmnts and loans to zro. W rcivd much attntion for this ambition in 2014, including during th annual mting of th Unitd Nations Environmnt Programm Financ Initiativ (UNEP FI) in Gnva. 14 WakaWaka lamp for womn Th ASN Foundation supportd th WakaWaka Foundation, which provids th vry poorst around th world with saf, sustainabl, slf-sufficint sourcs of nrgy and light. Th donation was mad to a projct that supplis womn in dvloping countris with solar lamps, nabling thm to work at night. Th solar lamps ar safr, bttr, halthir and chapr than traditional lighting. Photo: Josj Dkns Scouting Solar Battl Introducing childrn and thir parnts to rnwabl nrgy in a positiv way: that was th goal of th Scouting Solar Battl (Scouting Zonnstrijd) organisd by Natuur & Miliu with ASN Bank s support. As many as 250 scouting clubs wantd to win fr solar panls for thir bas. Aftr an xciting round of voting, th first priz of tn panls wnt to th Albrt Schwitzr Group from Wordn.

16 Climat Photo: Hollands Hoogt/Wib Kistra Photo: Josj Dkns Voic for young popl Via National Youth Council NJR w sponsord th young sustainability ambassadors, nabling thm to giv young popl a voic at th climat chang confrncs and organis workshops at schools. On of th young ambassadors, Ralin Bkkrs, alrady has som grat achivmnts to hr nam: sh addrssd th Unitd Nations and rankd in th Sustainabl 100 of Trouw nwspapr. Wstrmrwind Wind farm Wstrmrwind will mrg from th IJsslmr watrs alongsid th Noordoostpoldr diks in th nxt fw yars. Du to b compltd in 2016, th 48- turbin wind farm is xpctd to produc wind powr for 160,000 housholds. ASN Bank is contributing 36.5 million uros to th funding. Dutch Climat Coalition In 2014 ASN Bank joind Ndrlands Klimaatcoaliti (th Dutch Climat Coalition), an initiativ of MVO Ndrland, Klimaatvrbond Ndrland and Stichting Natuur & Miliu, in collaboration with th Ministry of Infrastructur and th Environmnt. This coalition brings togthr companis, govrnmnts, public institutions and NGOs to build a carbon-nutral socity. 15

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18 B Sustainability 17

19 ASN Bank Rport Sustainability mission and objctivs Sustainability is th guiding principl in all of ASN Bank s activitis. W subscrib to th gnrally accptd dfinition st out in th 1987 Unitd Nations rport Our Common Futur: sustainabl dvlopmnt mans dvlopmnt that mts th nds of th prsnt without compromising th ability of futur gnrations to mt thir own nds. ASN Bank s mission is in lin with this dfinition. Our mission is: Our conomic conduct is aimd at promoting sustainability in socity. W hlp to scur changs that ar intndd to put an nd to procsss whos harmful ffcts ar shiftd to futur gnrations or foistd onto th nvironmnt, natur and vulnrabl communitis. In doing so, w do not los sight of th ncssity to yild rturns in th long run that safguard th continud xistnc of our bank. W manag th funds that our customrs ntrust to us in a mannr that dos justic to thir xpctations. Sustainabl bank Sustainability is about mor than just having a sustainabl offic or sustainabl production sit: it is also vital to impos sustainability rquirmnts on supplirs. This also holds tru for banks. A bank may mak its offic organisation mor sustainabl ASN Bank has alrady don so but th influnc it can xrcis through its lnding and invsting activitis is many tims largr. That is why ASN Bank aims to achiv its mission by pursuing a highr lvl of sustainability in both its offic organisation and its banking activitis, i.. th loans providd by ASN Bank and th invstmnts mad by th ASN Invstmnt Funds and ASN Asst Managmnt. Th thr pillars of our policy: human rights, climat chang and biodivrsity Sustainability and sustainabl dvlopmnt ar frquntly only rgardd as nvironmntal objctivs. To ASN Bank, howvr, th aim for sustainabl dvlopmnt is first of all inspird by a sns of justic. Th purpos of sustainabl actions is to arriv at a fair distribution of walth, now and in th futur. Sustainability thus includs a social aspct, which is why w build our sustainability policy on thr pillars: human rights; climat chang; biodivrsity. All issus that mattr to our customrs and to us can b groupd undr th umbrlla of ths thr pillars. W rgularly rviw our policy basd on our day-to-day xprincs. Is it still corrct? Do w spcify clarly what popl man? Ar w sing any nw dvlopmnts? If our insights or thos of customrs indicat that th policy nds to b updatd, w implmnt such updats on th basis of xtnsiv stakholdr consultation (crowdsourcing). Objctivs W formulat objctivs for th sustainability prformanc of th offic organisation, ASN Bank s banking activitis and th activitis of th ASN Invstmnt Funds. For th short trm, w dfin quantitativ and qualitativ goals. In addition, w st long-trm goals. Long-trm goals As a sustainabl bank, ASN Bank wants to mak an activ contribution to procsss that promot th sustainability of socity. W achiv this ambition by mans of our activitis in th aras of slction, ngagmnt and voting (s Chaptr 2). Th nxt, uniqu stp in th dvlopmnt of our sustainability policy is th dfinition of long-trm goals at th stratgic lvl for th thr pillars of our sustainability policy: human rights, climat chang and biodivrsity. Th climat chang targt has now bn st; goals for human rights and biodivrsity ar undr dvlopmnt. Th formulation of ths goals is uniqu as no othr bank has as yt st such sustainability objctivs for th long run. W want to dfin goals that will allow us to incorporat our mission in all our activitis (s Chaptrs 3, 4 and 5 for mor information about ths activitis). In ordr to achiv our long-trm goals w prfr to tam up with othrs, including customrs, civil socity, companis, th govrnmnt and othr financial institutions. Human rights In 2014, w discussd a possibl long-trm objctiv in th ara of human rights. W do not wish it to tak th form of rfrncs to intrnational convntions, but rathr that of th clar-cut prformanc of our human rights invstmnts and activitis. W apply strict human rights critria whn slcting our invstmnts and loans. W activly ngag with companis about human rights issus such as childlabour and working conditions. Furthrmor, w wish to dfin a spcific long-trm goal to furthr xpand our influnc on th improvmnt of human rights. W do so without pursuing a quantitativ goal, howvr, as xprinc has taught us that this is impracticabl for us. Du to th complxity of th mthods, mor mphasis should b placd on masurmnt rathr than rsults. That is why w will adopt a spcific long-trm objctiv on a vital but clar sgmnt in 2015 and implmnt it in an activist kind of way. Our goal is to driv dmonstrabl changs lading to idntifiabl, bttr prformanc in th ara of human rights. Our activist attitud towards th pharmacutical industry is in lin with that approach.

20 B Sustainability Climat chang In 2013, w formulatd our climat chang targt as our first long-trm goal in th ara of sustainability. Th problm of climat chang is highly urgnt, rquiring vryon to contribut to a solution. W aim for a maximum contribution by ASN Bank, if only bcaus w want to st an xampl to othr companis and financial institutions. For that rason, w includd a fundamntal goal for th longr trm as w rvisd our climat chang policy: w want both our organisation and all of our invstmnts on th ASN Bank balanc sht and undr managmnt at th ASN Invstmnt Funds to b carbon nutral by This works as follows. Our dirct and indirct invstmnts that mit grnhous gass ar offst by our dirct and indirct invstmnts that prvnt grnhous gas missions. Our goal is that th sum of th missions and th prvntion of missions will b zro in 2030, rsulting in a nt zro ffct on th climat. Our offic organisation is alrady carbon nutral. This is why th long-trm climat goal is: Long-trm goal Nt zro carbon footprint of all invstmnts 100% 45% 4 S Chaptr Contrary to human rights and biodivrsity, our sus tainability pillar climat chang dos allow us to dtrmin a long-trm goal basd on a clar, objctivly quantifiabl prformanc. Aftr all, thr is an intrnational, unambiguous unit for masuring this prformanc: th mission of CO 2 quivalnts. Incrasingly bttr data has bcom availabl in rcnt yars. Masurmnt is not asy, but it is possibl. Biodivrsity In our sarch for a long-trm biodivrsity goal, w ncountrd th sam kind of objctions as with human rights. Again, as w ar a financial institution, w would hav to considr too many factors and indicators to masur our biodivrsity prformanc. W do bliv that masurmnt within a subara is possibl, howvr, for xampl th amount of natur prsrvd or nwly cratd. In 2015, w will xplor how w can dfin a goal that is important both to ourslvs and to our customrs. Short-trm goals For th short trm, w dfin quantitativ and qualitativ goals. W xprss our quantitativ goals in figurs and our qualitativ goals in achivd or not achivd. Targt for 2014 Achivd in 2014 Targt for 2015 S Chaptr Qualitativ short-trm goals Climat chang policy Implmntation of stratgic objctiv ASN Bank carbon nutral by 2030 Implmntation progrss 4 Living and working policy Compltd Animal wlfar policy Implmntation of ISO for th offic organisation Policy is in its compltion phas Crtification rcivd in arly 2014 Compltion in arly Maintain crtification Formulat long-trm human rights goal Formulat long-trm biodivrsity goal 3 5 Short-trm qualitativ goals Nt Promotr Scor (NPS)* 12% 20% 8 Social and nvironmntal goals of th offic organisation Carbon missions 1.34 tonns pr FTE (scops 1 and 2** 1,15 Targt unchangd 6 Papr consumption 0.28 kilos pr account 0,31 Targt unchangd 6 Employ satisfaction 8.0 7,8 Targt unchangd 12 * S Chaptr 8 ** S Chaptr 6

21 ASN Bank Rport Sustainability in practic Sustainability is part and parcl of all of ASN Bank s activitis. This chaptr xplains how w ar actually bringing th sustainabl world closr using our banking activitis, such as our loans and invstmnts, as wll as all sorts of activitis outsid our rol as a bank, oftn in collaboration with lik-mindd popl. Policy paprs ASN Bank s sustainability policy has bn laid down in policy paprs containing th sustainability critria for th slction of all dirct and indirct invstmnts, and th choic of supplirs, sponsor projcts and projcts for th ASN Bank World Award. Th critria apply to all loans xtndd by ASN Bank (s Chaptr 14). ASN Blggingsinstllingn Bhr B.V. (ABB), th dirctor of ASN Blggingsfondsn N.V. and th managr of ASN-Novib Microkrditfonds and ASN Gron projctn fonds, has adoptd ths sustainability critria in full as th basis for its invstmnt policy. Th sam gos for ASN Asst Managmnt. Th policy for ach pillar human rights, climat chang and biodivrsity has bn laboratd in sparat policy paprs. Sctor-spcific policy paprs dscrib how w implmnt ths policis in th various sctors. All policy paprs ar publishd on our wbsit, asnbank.nl. Instrumnts for sustainabl choics W implmnt th concpt of sustainabl invstmnt and lnding using thr tools: A. th slction of loans, companis, institutions and national govrnmnts; B. ngagmnt, or th dialogu with th companis or institutions in which w invst or may wish to invst; C. xrcising th voting rights associatd with quity invstmnts. Each of ths activitis is prformd according to a standard procdur, ultimatly lading to a spcific rsult, i.. approval or disapproval of a company, projct, institution or national govrnmnt, th casting of a vot at a mting of sharholdrs, or compltion of ngagmnt with a company. W will xplain ths procdurs blow. Assssd in 2014: companis for th quity univrs and countris for th govrnmnt bond univrs ASN Duurzaam Aandlnfonds 242 ASN Miliu & Watrfonds 80 ASN Duurzaam Small & Midcapfonds 64 ASN Duurzaam Obligatifonds Approvd Disapprovd and rmovd from th ASN Invstmnt Univrss Disapprovd and not admittd to th ASN Invstmnt Univrss * 14 companis wr assssd for mor than on fund. Engagmnt in 2014 Companis in th quity univrs 42 Voting in 2014 Numbr of companis whr vots wr cast 196* Numbr of sharholdrs mtings whr vots wr cast 220* Numbr of companis in which th ASN Invstmnt Funds invstd at yar-nd * Ths figurs ar diffrnt bcaus: - som companis hav svral sharholdrs mtings; - w votd at mtings of companis that wr no longr includd in th fund portfolio at th nd of th yar, and vic vrsa.

22 B Sustainability Th Sustainability & Rsarch (S&R) Dpartmnt is rsponsibl for sustainability policy formulation, th assssmnts, th dialogu with companis and th xcution of th voting policy. In addition, mploys of this dpartmnt rgularly tak part in (public) dbats on a rang of sustainability issus. A. Slction Th slction procss is on of th ky procdurs that w us to implmnt ASN Bank s mission for our customrs. It is an intnsiv and thorough procss that taks plac according to a standard procdur. W continuously vrify whthr invstmnts mt our sustainability critria. In that procss, w us information from th companis or countris thmslvs, as wll as information providd by spcialisd rsarch instituts, th mdia and NGOs. W discuss th assssmnts in th ASN Slction Committ aftr compltion. Th Committ consists of rprsntativs of th Managmnt Board of ASN Bank and of th Managmnt Board of ASN Blggings instllingn Bhr B.V. and th Had of S&R. Th lattr has a right of vto. Th Committ is advisd by th S&R Dpartmnt. It mt six tims in Th ASN Slction Committ is th only body that has th powr to approv or disapprov a company, govrnmnt or institution for th invstmnt univrs. It is our goal to rviw vry company and institution in th univrs within thr yars. If nw information shows that th rviw should b prformd arlir, w will do so. Companis, institutions and national govrnmnts that mt our sustainability critria hav bn includd in th ASN Invstmnt Univrss. This way, w crat a list of invstmnt opportunitis that hav bn approvd for thir contribution to a sustainabl socity. Whn structuring thir portfolios, th asst managrs of th ASN Invstmnt Funds, th managrs invsting th ASN Bank savings, and ASN Asst Managmnt mak a slction from ths lists of approvd companis and institutions. In 2014, many and divrs invstmnts wr assssd for thir complianc with our sustainability critria. Th tabl prsnts th numbrs of listd companis that wr assssd. Anothr substantial catgory is th govrnmnt bond catgory, for which w assssd approximatly two hundrd countris in W approvd svntn of thm. B. Engagmnt W rgularly contact th companis and institutions that w financ or that our funds invst in, with a qustion or a rqust. Our aim is to mak thm mor awar of thir prformanc in th aras of human rights, climat chang and biodivrsity and to improv this prformanc. It also givs us vn bttr insight into th choics that companis fac in practic. This rgular contact hlps Engagmnt in 2014: Bangladsh In 2013, w startd an ngagmnt procss following th catastroph in th Rana Plaza garmnt factory in Bangladsh on 14 April Non of th fiftn clothing manufacturrs includd in th ASN Invstmnt Univrs at that tim wr involvd in Rana Plaza, but thy ar activ in low-wag countris. W hav sn in practic that th chanc of accidnts happning is substantial thr. That is why w askd thm, togthr with othr invstors, to tak thir rsponsibility. Most companis answrd sufficintly to xtnsivly. Svn of thm signd th Bangladsh Safty Accord, othrs took thir own masurs. W contactd th fiv companis that had not rspondd sufficintly or at all again in Thr of thos could sufficintly xplain thir position. Two clothing companis rspondd insufficintly and rquir furthr ngagmnt. If an adquat rspons is not forthcoming, thy will b rmovd from th univrs. In 2014, ASN Bank also signd a dclaration of invstors urging th companis concrnd to activly implmnt th Bangladsh Safty Accord and to contribut mony to th victims compnsation fund. thm to undrstand bttr what w on bhalf of our customrs xpct of thm. W primarily avail ourslvs of this ngagmnt in th following cass: 1. If w suspct that a company in th invstmnt univrs no longr mts our invstmnt critria. W will contact th company about this. If th dsird rspons is not obtaind, th ASN Slction Committ dcids whthr th company should b rmovd from th univrs. 2. ASN Duurzaam Small & Midcapfonds may invst in companis that mt our absolut sustainability critria but that do not yt scor sufficintly on all rlativ sustainability critria. By activly ngaging thm in dialogu, w str thm towards improvmnt. 3. Companis and institutions apprciat it if thy ar slctd for our univrs. W ncourag thm by informing thm of thir admission whr possibl. In 2015, w will dfin a long-trm goal for human rights. Engagmnt will b an important tool to achiv this goal. In th yars ahad, our ngagmnt with companis will b lss frqunt but mor in-dpth and ffctiv. 21

23 ASN Bank Rport 2014 C. Voting Th ASN Invstmnt Funds ar ntitld to vot at sharholdrs mtings of th companis in which thy invst, which nabls thm to influnc th policis and managmnt of thos companis. Th funds cast thir vots according to th mission and sustainability critria of ASN Bank and ASN Blggingsinstllingn Bhr B.V. Lobbying activitis, advocacy and dclarations As an advocat, w participat in national and intrnational forums, such as th Carbon Disclosur Projct, UNEP FI, Global Compact, Caring for Climat Initiativ, D Gron Zaak, and Duurzam Enrgi Kopl. W promot climat-saving masurs among all sorts of targt groups and ar a PRI mmbr. Plas rfr to Chaptrs 3, 4 and 5 for mor information. 22 Sustainability dilmma: th pharmacutical industry Th concpt of sustainability is vry comprhnsiv, which somtims lads to discussion whn w translat th concpt into practic. Do w invst in a solar panl manufacturr without a human rights policy? What do w do if a company is accusd of corruption that is not provn? By formulating our sustainability policy as clarly as possibl, w attmpt to obviat such dilmmas. On spcific dilmma is posd by invstmnts in th pharmacutical industry. This industry is in part rsponsibl for th availability and accssibility of mdicins. Mdicins rais th standard of living and improv halth, which mans that pharmacutical companis ar part of a sustainabl world. Yt thy ar frquntly a sourc of scandal, for xampl on account of malpractics in clinical trial procdurs in dvloping countris, falsification of tst rsults and illgal mdicin markting. To incras our ffctivnss, w want to add focus to our ngagmnt by convincing pharmacutical companis to implmnt thir human rights policy thy usually hav a good policy in plac but fail to proprly xcut it. Sharing knowldg W activly participat in platforms, working groups, sminars and a rang of othr mtings whr w shar our knowldg of sustainabl banking. Our mission is to mak socity mor sustainabl, and w ar happy to hlp othr banks and financial institutions with similar aims. Convrsly, w also want to larn from th idas and initiativs of stakholdrs. For this rason, w tak part in th Dutch Banking Association s Sustainability Platform (Platform Duurzaamhid) and in mtings about subjcts lik rnwabl nrgy and nrgy consrvation masurs in rsidntial construction, halthcar funding and climat chang. W ourslvs rgularly tak th initiativ to shar knowldg, for xampl in th aras of biodivrsity (s Chaptr 5) and nrgy consrvation masurs in rsidntial construction (s Chaptr 11). W do this both in th Nthrlands and at th intrnational lvl, in 2014 mainly about th issus of climat chang and human rights. Promoting sustainability W hav various ways to initiat sustainabl dvlopmnts in socity and support othr popl s initiativs in this fild, for xampl via our partnring NGOs, th ASN Foundation and our community For th World of Tomorrow. Mor information can b found in Chaptrs 10 and 11.

24 B Sustainability 3 Human rights Human rights ar univrsal valus that apply vrywhr, always and to vryon. Giving paramount importanc to human dignity, justic, frdom and quality, th purpos of human rights is to protct th human dignity of all. Our intrprtation of human rights includs vry typ of human rights: civil rights, political rights and conomic, social and cultural rights. Human rights protct popl against abus of powr by govrnmnts and organisations, which may tak th form of discrimination, privacy violations and tortur. Human rights also impos obligations on govrnmnts, for xampl th obligations to provid ducation and halthcar, frdom of spch and qual tratmnt. Human rights ar laid down in intrnational convntions. In our human rights policy papr, w answr th qustion: how dos ASN Bank trat popl via its loans, invstmnts and activitis? Th foundations of our human rights policy ar th 1948 Univrsal Dclaration of Human Rights and th intrnational standards basd on it. W ar also rfrring hr to th Guiding Principls on Businss & Human Rights adoptd by th UN Human Rights Council in Jun Ths principls ar basd on th work prformd by th Amrican Profssor John Ruggi as th UN s Spcial Rprsntativ of th Scrtary-Gnral and hav bn incorporatd in our policy papr. In this documnt, w st strict critria for assssing th companis and institutions in which ASN Bank, th ASN Invstmnt Funds and ASN Asst Managmnt invst. Ths companis ar rquird to mak considrabl fforts to prvnt any violations of human rights. W analys companis and institutions on a rang of issus, such as non-discrimination, child labour, frdom of spch and privacy, frdom of association, rspct for local socity and th local population, and consumr safty. Principls for Rsponsibl Invstmnt (PRI) In 2010, w signd th Unitd Nations Principls for Rsponsibl Invstmnt (PRI). Ths principls wr introducd in 2006 as a st of voluntary bst practic standards for walthy individuals and asst managrs who want to considr th nvironmnt, socity and govrnanc in thir invstmnt procdurs. Th PRI provid invstors with a platform to jointly ngag with companis, giving thm mor powr to mak a diffrnc. In that contxt, w took part in an ngagmnt programm about labour rights in th chain of food companis in Mmbrs can also jointly submit agnda itms, or sharholdr rsolutions, to sharholdrs mtings, for xampl about climat chang and human rights. W publishd PRI rports in Th purpos of th rports is to b transparnt about how ESG factors ar part of our oprations and how thy ar rflctd in our policy, our procdurs and our arrangmnts with th managrs implmnting our sustainability policy. Arms Trad Traty On 2 April 2013, a historic stp was takn for human rights: th Unitd Nations adoptd th Arms Trad Traty. On 24 Dcmbr 2014, th Traty took ffct in all ratifying countris. Each yar, vry country must provid a statmnt of th import, xport and transit of arms. This stp markd a hug chang in th lvl of transparncy, providing a much bttr undrstanding of th world s arms flows. Th Traty also lays down clar standards on whn a country may xport wapons and whn it may not. Countris must prvnt th risk of divrsion, i.. wapons ultimatly nding up in th wrong hands. Wapons xport is subjct to a mandatory risk analysis. ASN Bank supportd Control Arms Nthrlands, a coalition of Amnsty Intrnational Nthrlands, PAX and Oxfam Novib, in its fight for a strong arms trad traty. W lobbid activly and also urgd customrs via our wbsit to sign th global ptition for a strong traty. 23 Global Compact Th Global Compact is an initiativ of th Unitd Nations that ncourags companis to includ and abid by tn principls in th aras of human rights, mploymnt, th nvironmnt and corruption. As Ewoud Goudswaard, our Managing Dirctor, puts it: In 2007 ASN Bank signd th Global Compact to xprss its long-standing and continuous commitmnt to th tn goals of this intrnational UN initiativ. That commitmnt continus with full intnsity. This rport shows how w implmntd it in Social dvlopmnt goals aftr 2015 In 2000, 189 Unitd Nations mmbr stats adoptd th ight Millnnium Dvlopmnt Goals for 2015, which wr to nd xtrm povrty, inquality, disas and hungr in th world. Much has bn achivd, but many of th goals ar yt to b rachd. On a positiv not, th goals hav had a major impact on th fforts undrtakn by th intrnational community for sustainabl dvlopmnt. This sparkd th initiativ to dfin goals to succd th Millnnium Dvlopmnt Goals: th Sustainabl Dvlopmnt Goals, focusing on social dvlopmnt and an qual distribution of walth in th world.

25 ASN Bank Rport 2014 Thir novl aspct lis in th fact that not only countris ar committd to ths goals, but also companis and non-govrnmntal organisations (NGOs). W bliv that collaboration btwn companis and NGOs lik ASN Bank itslf is doing can mak a significant contribution towards achiving th goals. Th talks rsultd in th Chartr on th rol of businss, civil socity and cross-sctor partnrships in th Post-2015 Dvlopmnt Agnda. With this Chartr, ovr fifty Dutch companis and NGOs wish to show that a joint approach is ffctiv. ASN Bank is on of th signatoris. Th Dutch govrnmnt will submit th Chartr to th ngotiations about th nw agnda of th Sustainabl Dvlopmnt Goals. 24

26 B Sustainability 4 Climat Convincd of th urgncy of th problm of climat chang, w hav dfind an ambitious long-trm climat chang targt. W ar working to achiv this targt first of all as a financir and invstor, but also as an activist and driving forc, advocat and mployr. To climat scintists, it is byond any doubt that th mission of grnhous gass, mainly CO 2 (carbon dioxid), is causing today s rapid global warming. This climat chang advrsly affcts natur and popl s wll-bing. Floods, long priods of drought and othr xtrm wathr conditions can lad to rgional food inscurity and th displacmnt of larg groups of popl, crating rfug flows that may jopardis pac, public ordr and safty. Th poorst rgions of th world will b hit th hardst. It is absolutly vital that th world rachs a turning point in its missions by 2030 at th latst if w ar to prvnt th global warming from assuming disastrous proportions. Aftr that, as soon as possibl but dfinitly no latr than around 2050 a nt carbon-nutral situation must hav bn cratd, which mans that no additional CO 2 is rlasd into th atmosphr. Carbon nutral by 2030 ASN Bank wants to tak th lad by bing th bank that maks a maximum contribution to rducing missions. For this rason, w hav mad it our goal to achiv full nt carbon nutrality in all our loans and invstmnts (banking activitis) by Extrnal xprts hav hlpd us calculat to what xtnt w hav alrady rachd this targt for th yars 2011 to In this rspct, w distinguish btwn th invstmnts of ASN Bank and thos of invstmnt company ASN Blggingsinstllingn Bhr B.V. (ABB). W rduc th carbon missions of our banking activitis as follows: W do not invst in th xtraction and procssing of fossil nrgy sourcs. W invst as much as possibl in nrgy takn from rnwabl nrgy sourcs, as wll as in nrgysaving masurs, low-nrgy buildings and nrgy fficincy. W avoid invstmnts in nrgy-intnsiv companis and prfr companis dlivring nrgy- xtnsiv solutions. W hav a climat chang objctiv for ASN Duurzaam Aandlnfonds: th mor CO 2 companis mit, th lowr our invstmnts in thos companis. Achivd portion of th carbon-nutrality objctiv in % Crdits and chargs in kilotonns of CO 2 quivalnts Achivd 24.4% 2012 Achivd 23.1% 2013 Achivd 34.1% 2014 Achivd 45.1% 2030 ambition 100% 25 POSITIVE IMPACTS ASN Bank ABB* ASN Bank ABB ASN Bank ABB ASN Bank ABB NEGATIVE IMPACTS ABB ASN Bank ABB ASN Bank ABB ASN Bank ABB ASN Bank * ABB is ASN Blggingsinstllingn Bhr B.V.

27 ASN Bank Rport Whn th positiv CO 2 impacts qual th ngativ, w hav fully achivd th objctiv. Togthr with Ecofys, w furthr dvlopd th mthods usd to calculat this in 2014 in as wll. This producd th following data for th yars 2011 to 2014, inclusiv: In 2014 w achivd a substantial nt improvmnt. Both th bank and th ASN Invstmnt Funds producd highr positiv CO 2 impacts, whil th nt ngativ impacts ros only to a limitd xtnt. Th ris in ngativ CO 2 impacts at th invstmnt funds is mainly th rsult of th absolut growth of th siz of th funds. Although th bank also grw, its ngativ impacts droppd limitdly. Th main rason for th nt improvmnt is th incras of positiv CO 2 impacts at th bank and, to a lssr xtnt, at th funds. This incras was drivn by th growth of invstmnt v olum in rnwabl nrgy projcts and grn bonds with a focus on rnwabl nrgy and nrgy consrvation. Sharing knowldg On Thursday 16 Octobr 2014, w prsntd th carbon-nutrality objctiv during th annual mting of th Unitd Nations Environmnt Programm Financ Initiativ (UNEP FI) in Gnva. W hop this will inspir othr financial institutions, govrnmnts and policymakrs to follow our xampl. Charls Andrson, Dirctor of UNEP FI, rfrrd to ASN Bank as an important xampl of how things can b and should b don diffrntly. W will continu to talk with UNEP FI rprsntativs about how w can play our rol as a driving forc vn bttr. W also shard our knowldg in this ara with many individual partis, including various financial institutions from th Nthrlands and othr countris. Thr is a grat dal of intrst in our approach, which is considrd to push th boundaris of th diffrnc that banks can mak in rducing global warming. Ddication to th climat W ar also ddicatd to th climat outsid of our lnding and invsting activitis. With Facbook posts, twts, customr mtings and articls in Idaal, w aim to hightn popl s awarnss about th importanc of carbon-nutral living. In 2014, for xampl, w dnouncd th ffcts that th us of coal has on th climat and human rights. Th sam Idaal issu also discussd Urgnda s wbsit which hlps consumrs mak thir homs nrgy nutral. Togthr with Natuur & Miliu, w organisd a comptition in which scouting groups could win solar panls for thir bas. At ASN Liv in Nijmgn on 9 Sptmbr, w discussd th climat with popl lik wathr forcastr Rinir van dn Brg, journalist Olaf Kons, Timmo Trpstra of Koffibrandrij Pz, and attnding customrs and othr intrstd popl. Climat Coalition In Novmbr w joind th partnrship Ndrlands Klimaatcoaliti (th Dutch Climat Coalition), an initiativ of MVO Ndrland, Klimaatvrbond Ndrland and Stichting Natuur & Miliu in collaboration with th Ministry of Infrastructur and th Environmnt. Th companis, govrnmnts, public institutions and NGOs in th coalition tak initiativs to hlp build a carbon-nutral socity. Th coalition is pooling all initiativs in th run-up to th UN Climat Chang Confrnc in Paris in Dcmbr 2015, in ordr for th Nthrlands to srv as an xampl and a sourc of inspiration for othr countris on th road to a carbon-nutral socity.