Winning the Hardware-Software Game

Size: px
Start display at page:

Download "Winning the Hardware-Software Game"

Transcription

1 Winning the Hardware-Software Game Using Game Theory to Optimize the Pace of New Technology Adoption Ruth D. Fisher PRENTICE Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto Montreal London Munich Paris Madrid Capetown Sydney Tokyo Singapore Mexico City

2 Preface xi Acknowledgments xv About the Author xvii CHAPTI-.R 0 Introduction xix 0.1 Game Theory and the Chicken-and-Egg Problem xxii 0.2 Organization of the Book xxv Network Effects Definition and Sources of Network Effects Switching Costs Compatibility/ Network Effects and the Hardware-Software Game 15 Technology Adoption Lifecycles Production and Consumption Lifecycles Lifecycles of Network Effects Technology Replacement Lifecycles Critical Mass Technology Adoption Lifecycles and the Hardware Software Game 39 Technology System Users User Demand for New Technology Hardware Installed Base 44 vii

3 viii Contents The Stock of Content Available Price of New Technology Hardware and Content Numerical Example of Demand for New Technology Hardware User Demand for New Technology Content Installed Base 61 (3.2.2 The Stock of Content Available Numerical Example of Demand for New Technology Content Summary of User Demand for New Systems Hardware and Content 66 CllAPTl-R 4 Technology System Suppliers Provision of Hardware Provision of Content 82 The Hardware-Software Game Introduction to Game Theory Definition of the Hardware-Software Game Assumptions about Market Dynamics Technology Value and Market Size Sensitivity to Price Strength of Network Effects for Hardware Strength of Network Effects for Software Degree of Content Complementarity Overview of the Game Simulation Categories and Scenarios Profit Frontiers by Category of Network Effects Hardware Manufacturers'Profits Software Providers'Profits Impact of Speed of Adoption on Profitability Sensitivity of Profits to Changes in Market Drivers General Implications Overall Profit Potential Profits and Market Environment Timing of Profits Network Effects Dynamics Value Extraction 149

4 ix Addressing the Chicken-and-Egg Problem Statement of the Problem General Responses to the Chicken-and-Egg Problem Engineer New Systems for Maximum Likelihood of Adoption Create Expectations of New System Adoption Establish a Good Reputation Decrease Relative Value of Old Systems Increase Relative Value of New Systems Switching Costs Summary of General Responses Scenario-Specific Responses to the Chicken-and-Egg Problem Market Size User Sensitivity to Price Direct Network Effects Indirect Network Effects Summary of Scenario-Specific Responses 186 CHAPII:R 7 Summary, Applications, and Extensions Key Points from the Analysis Tools for Applying the Model Assessing Relative Sizes and Sources of New System Values Better Understanding User Demand for New System Hardware Better Understanding Optimal Allocations of Content Extensions of the Analysis Estimates of Network Effect Elasticities Network System Routes to Market 196 Model of the Hardware-Software Game 199 A. 1 Definition of Key Terms 199 A. 1.1 Technology User Dynamics 199 A. 1.2 Technology Content Dynamics 199 A.2 User Demand Functions 200 A.2.1 User Demand for New Technology Hardware 200 A.2.2 User Demand for New Technology Content 202

5 A.3 Provision of Hardware 203 A.4 Provision of Content 205 A.5 Three-Period Model 207 A.5.1 Derivation of the Hardware Manufacturer's Problem 207 A.5.2 Derivation of the Content Provider's Problem 213 A.5.3 Equilibrium 214 Al'PKNDIX B Further Information 217 B.I Adoption of VHS versus Betamax 217 B.2 Adoption of Next-Generation DVD 218 B.3 Adoption of HDTV 218 B.4 Adoption of Consumer Durables 220 B.5 Networks and Network Effects 220 B.6 Lock-in and Path Dependence 222 B.7 Standardization and Compatibility 223 B.8 Innovation and Adoption of New Technologies 223 B.9 Product Lifecycles 225 B.10 Critical Mass 225 B. 11 First-Mover Advantages in Adoption of New Technologies 226 B.12 Social Networks and Technology Adoption 227 References 229 Index 233

Delivery. Enterprise Software. Bringing Agility and Efficiency. Global Software Supply Chain. AAddison-Wesley. Alan W. Brown.

Delivery. Enterprise Software. Bringing Agility and Efficiency. Global Software Supply Chain. AAddison-Wesley. Alan W. Brown. Enterprise Software Delivery Bringing Agility and Efficiency Global Software Supply Chain to the Alan W. Brown AAddison-Wesley Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto

More information

The Data Access Handbook

The Data Access Handbook The Data Access Handbook Achieving Optimal Database Application Performance and Scalability John Goodson and Robert A. Steward PRENTICE HALL Upper Saddle River, NJ Boston Indianapolis San Francisco New

More information

RFID Field Guide. Deploying Radio Frequency Identification Systems. Manish Bhuptani Shahram Moradpour. Sun Microsystems Press A Prentice Hall Title

RFID Field Guide. Deploying Radio Frequency Identification Systems. Manish Bhuptani Shahram Moradpour. Sun Microsystems Press A Prentice Hall Title RFID Field Guide Deploying Radio Frequency Identification Systems Manish Bhuptani Shahram Moradpour Sun Microsystems Press A Prentice Hall Title PRENTICE HALL PTR Prentice Hall Professional Technical Reference

More information

THE PSYCHOLOGY OF INVESTING

THE PSYCHOLOGY OF INVESTING Fourth Edition THE PSYCHOLOGY OF INVESTING John R. Nofsinger Washington State University Prentice Hall Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London

More information

Managing the Unmanageable

Managing the Unmanageable Managing the Unmanageable Rules, Tools, and Insights for Managing Software People and Teams MICKEY W. MANTLE RON LICHTY VVAddison-Wesley Upper Saddle River, NJ Boston Indianapolis San Francisco New York

More information

Service Operations Management

Service Operations Management Third Edition Robert Johnston and Graham Clark Service Operations Management Improving Service Delivery Prentice Hall FINANCIAL TIMES An imprint of Pearson Education Harlow, England London New York Boston

More information

SharePoint 2010. Overview, Governance, and Planning. (^Rll^^fc^ i ip?"^biifiis:'iissiipi. Scott Jamison. Susan Hanley Mauro Cardarelli.

SharePoint 2010. Overview, Governance, and Planning. (^Rll^^fc^ i ip?^biifiis:'iissiipi. Scott Jamison. Susan Hanley Mauro Cardarelli. Ec,V$%fMM SharePoint 2010 i ip?"^biifiis:'iissiipi Overview, Governance, (^Rll^^fc^ and Planning Ipft^'" Scott Jamison Susan Hanley Mauro Cardarelli Upper Saddle River, NJ Boston Indianapolis San Francisco

More information

Lean-Agile Software. Development. Achieving Enterprise Agility. Guy Beaver. AAddis on-wesley. Alan Shalloway. James R.Trott

Lean-Agile Software. Development. Achieving Enterprise Agility. Guy Beaver. AAddis on-wesley. Alan Shalloway. James R.Trott Lean-Agile Software Development Achieving Enterprise Agility Alan Shalloway Guy Beaver James RTrott AAddis on-wesley Upper Saddle River NJ Boston Indianapolis» San Francisco New York Toronto Montreal London

More information

Agile Methods. Introduction to. AAddison-Wesley. Sondra Ashmore, Ph.D. Kristin Runyan. Capetown Sydney Tokyo Singapore Mexico City

Agile Methods. Introduction to. AAddison-Wesley. Sondra Ashmore, Ph.D. Kristin Runyan. Capetown Sydney Tokyo Singapore Mexico City Introduction to Agile Methods Sondra Ashmore, Ph.D. Kristin Runyan AAddison-Wesley Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto Montreal London Munich Paris Mad Capetown Sydney

More information

Financial Statement Analysis

Financial Statement Analysis Financial Statement Analysis Valuation Credit analysis Executive compensation Christian V. Petersen and Thomas Plenborg Financial Times Prentice Hall is an imprint of Harlow, England London New York Boston

More information

MIKE COHN. Software Development Using Scrum. VAddison-Wesley. Upper Saddle River, NJ Boston Indianapolis San Francisco

MIKE COHN. Software Development Using Scrum. VAddison-Wesley. Upper Saddle River, NJ Boston Indianapolis San Francisco Software Development Using Scrum MIKE COHN VAddison-Wesley Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto Montreal London Munich Paris Madrid Cape Town Sydney Tokyo Singapore

More information

Building. Applications. in the Cloud. Concepts, Patterns, and Projects. AAddison-Wesley. Christopher M. Mo^ar. Cape Town Sydney.

Building. Applications. in the Cloud. Concepts, Patterns, and Projects. AAddison-Wesley. Christopher M. Mo^ar. Cape Town Sydney. Building Applications in the Cloud Concepts, Patterns, and Projects Christopher M. Mo^ar Upper Saddle River, NJ Boston AAddison-Wesley New York 'Toronto Montreal London Munich Indianapolis San Francisco

More information

Customer Service. A Practical Approach. Elaine K. Harris

Customer Service. A Practical Approach. Elaine K. Harris F I F T H E D I T Customer Service A Practical Approach Elaine K. Harris Pearson Education Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London Madrid

More information

AGILE GAME DEVELOPMENT WITH SCRUM

AGILE GAME DEVELOPMENT WITH SCRUM AGILE GAME DEVELOPMENT WITH SCRUM CLINTON KEITH r A TT YAddison-Wesley Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto Montreal London Munich Paris Madrid Capetown Sydney Tokyo

More information

Public Relations in Schools

Public Relations in Schools Public Relations in Schools Fifth Edition Theodore J. Kowalski University of Dayton Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London Madrid Milan

More information

Software Security. Building Security In. Gary McGraw. A Addison-Wesley

Software Security. Building Security In. Gary McGraw. A Addison-Wesley Software Security Building Security In Gary McGraw A Addison-Wesley Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto Montreal London Munich Paris Madrid Capetown Sydney Tokyo Singapore

More information

Relationship marketing

Relationship marketing Relationship marketing WBIbliothek Exploring relational strategies in marketing FOURTH EDITION JOHN EGAN London South Bank University Financial Times Prentice Hall is an imprint of Harlow, England London

More information

Enterprise. ESXi in the. VMware ESX and. Planning Deployment of. Virtualization Servers. Edward L. Haletky

Enterprise. ESXi in the. VMware ESX and. Planning Deployment of. Virtualization Servers. Edward L. Haletky VMware ESX and ESXi in the Enterprise Planning Deployment of Virtualization Servers Edward L. Haletky PRENTICE HALL Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto Montreal London

More information

BIRT: A Field Guide to Reporting

BIRT: A Field Guide to Reporting BIRT: A Field Guide to Reporting x:.-. ^ 11 Diana Peh Alethea Hannemann Nola Hague AAddison-Wesley Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto Montreal London Munich Parts

More information

Social Media Marketing

Social Media Marketing Social Media Marketing Tracy L. Tuten East Carolina University Michael R. Solomon The University of Manchester (U.K.) Saint Josephs University Boston Columbus Indianapolis New York San Francisco Upper

More information

Introduction to Operations and Supply Chain Management

Introduction to Operations and Supply Chain Management Third Edition Introduction to Operations and Supply Chain Management Cecil C. Bozarth North Carolina State University Robert B. Handfield North Carolina State University Boston Columbus Indianapolis New

More information

QUANTITATIVE METHODS. for Decision Makers. Mik Wisniewski. Fifth Edition. FT Prentice Hall

QUANTITATIVE METHODS. for Decision Makers. Mik Wisniewski. Fifth Edition. FT Prentice Hall Fifth Edition QUANTITATIVE METHODS for Decision Makers Mik Wisniewski Senior Research Fellow, Department of Management Science, University of Strathclyde Business School FT Prentice Hall FINANCIAL TIMES

More information

Compensating the Sales Force

Compensating the Sales Force Compensating the Sales Force A Practical Guide to Designing Winning Sales Reward Programs Second Edition David J. Cichelli Me Graw Hill New York Chicago San Francisco Lisbon London Madrid Mexico City Milan

More information

CHAINED EXPLOITS Advanced Hacking Attacks from Start to Finish

CHAINED EXPLOITS Advanced Hacking Attacks from Start to Finish CHAINED EXPLOITS Advanced Hacking Attacks from Start to Finish Andrew Whitaker Keatron Evans Jack B.Voth TT r\ Addison-Wesley Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto Montreal

More information

AGILE TESTING A PRACTICAL GUIDE FOR TESTERS AND AGILE TEAMS. TT r\ Addison-Wesley

AGILE TESTING A PRACTICAL GUIDE FOR TESTERS AND AGILE TEAMS. TT r\ Addison-Wesley AGILE TESTING A PRACTICAL GUIDE FOR TESTERS AND AGILE TEAMS Lisa Crispin Janet Gregory TT r\ Addison-Wesley Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto Montreal London Munich

More information

> Essential C# 5.0. Mark Michaelis. with Eric Lippert. AAddison-Wesley. Upper Saddle River, NJ Boston Indianapolis San Francisco

> Essential C# 5.0. Mark Michaelis. with Eric Lippert. AAddison-Wesley. Upper Saddle River, NJ Boston Indianapolis San Francisco > Essential p C# 5.0 Mark Michaelis with Eric Lippert AAddison-Wesley Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto Montreal London Munich Paris Madrid Capetown Sydney Tokyo

More information

Cross-Platform. Mac OS X ЧЯУ

Cross-Platform. Mac OS X ЧЯУ Cross-Platform in C++ Mac OS X ЧЯУ Syd Logan Л А- зу Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto Montreal London Munich Pans Madrid Cape Town Sydney Tokyo Singapore Mexico

More information

Practical Intrusion Analysis

Practical Intrusion Analysis Practical Intrusion Analysis PREVENTION AND DETECTION FOR THE TWENTY-FIRST CENTURY Ryan Trost TT Ar Addison-Wesley Upper Saddle River, NJ Boston Indianapolis * San Francisco New York Toronto Montreal London

More information

MANAGEMENT. Improving Service Delivery. Robert Johnston Graham Clark and Michael Shulver. Fourth Edition SERVICE OPERATIONS PEARSON

MANAGEMENT. Improving Service Delivery. Robert Johnston Graham Clark and Michael Shulver. Fourth Edition SERVICE OPERATIONS PEARSON Fourth Edition SERVICE OPERATIONS MANAGEMENT Improving Service Delivery Robert Johnston Graham Clark and Michael Shulver PEARSON Harlow, England London New York Boston San Francisco Toronto Sydney Auckland

More information

Business Finance. Theory and Practica. Eddie McLaney PEARSON

Business Finance. Theory and Practica. Eddie McLaney PEARSON Business Finance Theory and Practica Eddie McLaney PEARSON Harlow, England London New York Boston San Francisco Toronto Sydney Auckland Singapore Hong Kong Tokyo Seoul Taipei New Delhi Cape Town Säo Paulo

More information

VALUATION The Art and Science of Corporate Investment Decisions

VALUATION The Art and Science of Corporate Investment Decisions VALUATION The Art and Science of Corporate Investment Decisions Second Edition SHERIDAN TITMAN University of Texas at Austin JOHN D. MARTIN Baylor University Prentice Hall Boston Columbus Indianapolis

More information

SOA Governance. Stephen G. Bennett, Clive Gee, Robert Laird, Co-authored and edited by Thomas Erl. Governing

SOA Governance. Stephen G. Bennett, Clive Gee, Robert Laird, Co-authored and edited by Thomas Erl. Governing SOA Governance Governing Shared Services On-Premise and in the Cloud Co-authored and edited by Thomas Erl Stephen G. Bennett, Clive Gee, Robert Laird, Anne Thomas Manes, Robert Schneider, Leo Shuster,

More information

BUSINESS AND PROFESSIONAL COMMUNICATION

BUSINESS AND PROFESSIONAL COMMUNICATION Fifth Edition BUSINESS AND PROFESSIONAL COMMUNICATION PLANS, PROCESSES, AND PERFORMANCE James R. DiSanza Idaho State University Nancy J. Legge Idaho State University Allyn & Bacon Boston Columbus Indianapolis

More information

BUSINESS INTELLIGENCE

BUSINESS INTELLIGENCE SECOND EDITION BUSINESS INTELLIGENCE A MANAGERIAL APPROACH INTERNATIONAL EDITION Efraim Turban University of Hawaii Ramesh Sharda Oklahoma State University Dursun Deleii Oklahoma State University David

More information

CONTEMPORARY DIRECT & INTERACTIVE MARKETING

CONTEMPORARY DIRECT & INTERACTIVE MARKETING SECOND EDITION CONTEMPORARY DIRECT & INTERACTIVE MARKETING Lisa D. Spiller Christopher Newport University Martin Baier Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape

More information

ADVANCED ACCOUNTING. Floyd A. Beams. /Virginia Polytechnic Institute and State University. Joseph H. Anthony. Michigan State University

ADVANCED ACCOUNTING. Floyd A. Beams. /Virginia Polytechnic Institute and State University. Joseph H. Anthony. Michigan State University A INTERNATIONAL EDITION ADVANCED ACCOUNTING Floyd A. Beams /Virginia Polytechnic Institute and State University Joseph H. Anthony Michigan State University Bruce Bettinghaus Grand Valley State University

More information

Strategic Management and Competitive Advantage

Strategic Management and Competitive Advantage EDITION 3 Strategic Management and Competitive Advantage CONCEPTS AND CASES Jay B. Barney The Ohio State University j William S.Hesterly The University of Utah Prentice Hall Boston Columbus Indianapolis

More information

Essential C# s.o. Mark Michaelis with Eric Lippert. t Series. l., Addison-Wesley. publications.

Essential C# s.o. Mark Michaelis with Eric Lippert. t Series. l., Addison-Wesley. publications. t Series. Essential C# s.o publications. NET Development mprehensive inal series has ologies and tools. ment technologies, Titles and resources eveloper needs to ologies. Mark Michaelis with Eric Lippert

More information

Web Development with TIBCO General Interface

Web Development with TIBCO General Interface Web Development with TIBCO General Interface Building AJAX Clients for Enterprise SOA Anil Gurnani /TAddison-Wesley Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto Montreal London

More information

Performance Management

Performance Management Third Edition A "2.T4 %4if. Oo$ Performance Management Herman Aguinis Kelley School of Business Indiana University PEARSON Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam

More information

Building OpenSocial Apps

Building OpenSocial Apps Building OpenSocial Apps A Field Guide to Working with the MySpace Platform Chris Cole Chad Russell Jessica Whyte AAddison-Wesley Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto

More information

Customer Relationship Management

Customer Relationship Management Customer Relationship Management Concepts and Technologies Second edition Francis Buttle xlloillvlcjx. AMSTERDAM BOSTON HEIDELBERG LONDON NEW YORK OXFORD PARIS SAN DIEGO SAN FRANCISCO SINGAPORE SYDNEY

More information

Developer's Cookbook. Building Applications with. The Android. the Android SDK. A Addison-Wesley. James Steele Nelson To

Developer's Cookbook. Building Applications with. The Android. the Android SDK. A Addison-Wesley. James Steele Nelson To The Android Developer's Cookbook Building Applications with the Android SDK James Steele Nelson To A Addison-Wesley Upper Saddle River, NJ Boston «Indianapolis San Francisco New York Toronto Montreal London

More information

MarMit-Based IVIa ii e merit

MarMit-Based IVIa ii e merit A SIXT H ED IT I ON MarMit-Based IVIa ii e merit Strategies for Growing Customer Value and Profitability ler J. Best Emeritus Professor of Marketing University of Oregon PEARSON Boston Columbus Indianapolis

More information

Maximum vsphere. Tips, How-Tos,and Best Practices for. Working with VMware vsphere 4. Eric Siebert. Simon Seagrave. Tokyo.

Maximum vsphere. Tips, How-Tos,and Best Practices for. Working with VMware vsphere 4. Eric Siebert. Simon Seagrave. Tokyo. Maximum vsphere Tips, How-Tos,and Best Practices for Working with VMware vsphere 4 Eric Siebert Simon Seagrave PRENTICE HALL Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto Montreal

More information

Software Configuration Management Patterns

Software Configuration Management Patterns Software Configuration Management Patterns Effective Teamwork, Practical Integration.Nded mftmeretnetz g, STEPHEN P. BERCZUK with BRAD APPLETON v%addison-wesley Boston San Fransisco New York Toronto Montreal

More information

Seam Framework. Second Edition. Experience the Evolution of Java ЕЕ. Michael Juntao Yuan Jacob Orshalick Thomas Heute

Seam Framework. Second Edition. Experience the Evolution of Java ЕЕ. Michael Juntao Yuan Jacob Orshalick Thomas Heute Seam Framework Experience the Evolution of Java ЕЕ Second Edition Michael Juntao Yuan Jacob Orshalick Thomas Heute PRENTICE HALL Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto

More information

Enterprise Integration Patterns

Enterprise Integration Patterns Enterprise Integration Patterns Designing, Building, and Deploying Messaging Solutions Gregor Hohpe Bobby Woolf With Contributions by Kyle Brown Conrad F. D'Cruz Martin Fowler Sean Neville Michael J. Rettig

More information

CAREER DEVELOPMENT INTERVENTIONS IN THE 21 ST CENTURY

CAREER DEVELOPMENT INTERVENTIONS IN THE 21 ST CENTURY CAREER DEVELOPMENT INTERVENTIONS IN THE 21 ST CENTURY FOURTH EDITION SPENCER G. NILES Pennsylvania State University JOANN HARRIS-BOWLSBEY Kuder, Inc., Adel, Iowa PEARSON Boston Columbus Indianapolis New

More information

Natural Resource and Environmental Economics

Natural Resource and Environmental Economics Natural Resource and Environmental Economics Third Edition Roger Perman YueMa James McGilvray Michael Common PEARSON Addison Wesley Harlow, England London New York Boston San Francisco Toronto Sydney Tokyo

More information

Sixth Edition. Global Edition STRATEGY, FLANNING, AND OPERATION. Sunil Chopra. Kellogg School of Management. Peter Meindl.

Sixth Edition. Global Edition STRATEGY, FLANNING, AND OPERATION. Sunil Chopra. Kellogg School of Management. Peter Meindl. Sixth Edition Global Edition SUPPLY CHAIN MANAGEMENT STRATEGY, FLANNING, AND OPERATION Sunil Chopra Kellogg School of Management Peter Meindl Kepos Capital PEARSON Boston Columbus Indianapolis New York

More information

ENTERPRISE SYSTEMS FOR MANAGEMENT

ENTERPRISE SYSTEMS FOR MANAGEMENT I I Second Edition ENTERPRISE SYSTEMS FOR MANAGEMENT Luvai F. Motiwalla University of Massachusetts Lowell and Jeff Thompson Oracle Consulting PEARSON Boston Columbus Indianapolis New York San Francisco

More information

Supply Chain Strategies

Supply Chain Strategies Supply Chain Strategies Customer-driven and customer-focused Tony Hines ELSEVIER BUTTERWORTH HEINEMANN AMSTERDAM BOSTON HEIDELBERG LONDON NEW YORK OXFORD PARIS SAN DIEGO SAN FRANCISCO SINGAPORE SYDNEY

More information

Delivery. Continuous. Jez Humble and David Farley. AAddison-Wesley. Upper Saddle River, NJ Boston Indianapolis San Francisco

Delivery. Continuous. Jez Humble and David Farley. AAddison-Wesley. Upper Saddle River, NJ Boston Indianapolis San Francisco Continuous Delivery Jez Humble and David Farley AAddison-Wesley Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto Montreal London Munich Paris Madrid Cape Town Sydney Tokyo Singapore

More information

Fundamentals of INVESTING

Fundamentals of INVESTING Fundamentals of INVESTING ELEVENTH EDITION LAWRENCE J. GITMAN, CFP San Diego State University MICHAEL D. JOEHNK, CFA Arizona State University SCOTT B. SMART indiana University Boston Columbus Indianapolis

More information

ACCOUNTING AND FINANCE for Non-Specialists

ACCOUNTING AND FINANCE for Non-Specialists Seventh Edition ACCOUNTING AND FINANCE for Non-Specialists Peter Atrill and Eddie McLaney Financial Times Prentice Hall is an imprint of Harlow, England London New York Boston San Francisco Toronto Sydney

More information

Configuration. Management for. Senior Managers. Essential Product Configuration. and Lifecycle Management

Configuration. Management for. Senior Managers. Essential Product Configuration. and Lifecycle Management Configuration Management for Senior Managers Essential Product Configuration and Lifecycle Management for Manufacturing Frank B. Watts ELSEVIER AMSTERDAM BOSTON HEIDELBERG LONDON NEW YORK OXFORD PARIS

More information

Purchasing and Supply Chain Management

Purchasing and Supply Chain Management Eighth Edition Purchasing and Supply Chain Management KENNETH LYSONS MA, MEd, PhD, Dipl.PA, AcDip.Ed., DMS, FCIS, FCIPS, Flnst M, MILT BRIAN FARRINGTON BSc(Econ), MSc, PhD, FCIPS PEARSON Harlow, England

More information

Advertising Research

Advertising Research Second Edition Advertising Research THEORY AND PRACTICE Joel J. Davis School of Journalism & Media Studies, San Diego State University Prentice Hall Boston Columbus Indianapolis New York San Francisco

More information

Designing Interactive Systems

Designing Interactive Systems THIRD EDITION Designing Interactive Systems A comprehensive guide to HCl, UX and interaction design David Benyon PEARSON Harlow, England London * New York Boston San Francisco Toronto Sydney * Auckland

More information

Big Data Analytics From Strategie Planning to Enterprise Integration with Tools, Techniques, NoSQL, and Graph

Big Data Analytics From Strategie Planning to Enterprise Integration with Tools, Techniques, NoSQL, and Graph Big Data Analytics From Strategie Planning to Enterprise Integration with Tools, Techniques, NoSQL, and Graph David Loshin ELSEVIER AMSTERDAM BOSTON HEIDELBERG LONDON NEW YORK OXFORD PARIS SAN DIEGO SAN

More information

SOA with Java. Realizing Service-Orientation with Java Technologies UPPER SADDLE RIVER, NJ BOSTON INDIANAPOLIS SAN FRANCISCO

SOA with Java. Realizing Service-Orientation with Java Technologies UPPER SADDLE RIVER, NJ BOSTON INDIANAPOLIS SAN FRANCISCO SOA with Java Realizing Service-Orientation with Java Technologies Thomas Erl, Andre Tost, Satadru Roy, and Philip Thomas PRENTICE HALL UPPER SADDLE RIVER, NJ BOSTON INDIANAPOLIS SAN FRANCISCO NEW YORK

More information

Logistics Management and Strategy

Logistics Management and Strategy Logistics Management and Strategy Competing through the supply chain Fourth Edition Alan Harrison Remko van Hoek Financial Times Prentice Hall is an imprint of Harlow, England London New York Boston San

More information

Customer Relationship. Management. Ed Peelen and Rob Beltman

Customer Relationship. Management. Ed Peelen and Rob Beltman Customer Relationship Management Ed Peelen and Rob Beltman PEARSON Harlow, England London New York Boston San Francisco Toronto Sydney Auckland Singapore Hong Kong Tokyo Seoul Taipei New Delhi Cape Town

More information

Principles of Direct, Database. Alan Tapp, Ian Whitten and Matthew Housden

Principles of Direct, Database. Alan Tapp, Ian Whitten and Matthew Housden Principles of Direct, Database and Digital Marketing Alan Tapp, Ian Whitten and Matthew Housden PEARSON Harlow, England London New York Boston San Francisco Toronto Sydney Auckland Singapore Hong Kong

More information

SERVICES MARKETING PEOPLE, TECHNOLOGY, STRATEGY. Global Edition. Christopher Lovelock. Yale University Jochen Wirtz National University of Singapore

SERVICES MARKETING PEOPLE, TECHNOLOGY, STRATEGY. Global Edition. Christopher Lovelock. Yale University Jochen Wirtz National University of Singapore Seventh Edition SERVICES MARKETING PEOPLE, TECHNOLOGY, STRATEGY Global Edition Christopher Lovelock Yale University Jochen Wirtz National University of Singapore Boston Columbus Indianapolis New York San

More information

Security Metrics. A Beginner's Guide. Caroline Wong. Mc Graw Hill. Singapore Sydney Toronto. Lisbon London Madrid Mexico City Milan New Delhi San Juan

Security Metrics. A Beginner's Guide. Caroline Wong. Mc Graw Hill. Singapore Sydney Toronto. Lisbon London Madrid Mexico City Milan New Delhi San Juan Security Metrics A Beginner's Guide Caroline Wong Mc Graw Hill New York Chicago San Francisco Lisbon London Madrid Mexico City Milan New Delhi San Juan Seoul Singapore Sydney Toronto Contents FOREWORD

More information

Securing the Cloud. Cloud Computer Security Techniques and Tactics. Vic (J.R.) Winkler. Technical Editor Bill Meine ELSEVIER

Securing the Cloud. Cloud Computer Security Techniques and Tactics. Vic (J.R.) Winkler. Technical Editor Bill Meine ELSEVIER Securing the Cloud Cloud Computer Security Techniques and Tactics Vic (J.R.) Winkler Technical Editor Bill Meine ELSEVIER AMSTERDAM BOSTON HEIDELBERG LONDON NEW YORK OXFORD PARIS SAN DIEGO SAN FRANCISCO

More information

Schneps, Leila; Colmez, Coralie. Math on Trial : How Numbers Get Used and Abused in the Courtroom. New York, NY, USA: Basic Books, 2013. p i.

Schneps, Leila; Colmez, Coralie. Math on Trial : How Numbers Get Used and Abused in the Courtroom. New York, NY, USA: Basic Books, 2013. p i. New York, NY, USA: Basic Books, 2013. p i. http://site.ebrary.com/lib/mcgill/doc?id=10665296&ppg=2 New York, NY, USA: Basic Books, 2013. p ii. http://site.ebrary.com/lib/mcgill/doc?id=10665296&ppg=3 New

More information

PEARSON TENTH EDITION. Lyn M. Fraser. Aileen Ormiston. International Edition contributions by. Abhik Kumar Mukherjee. St. Xavier's College, Kolkata

PEARSON TENTH EDITION. Lyn M. Fraser. Aileen Ormiston. International Edition contributions by. Abhik Kumar Mukherjee. St. Xavier's College, Kolkata TENTH EDITION Lyn M. Fraser Aileen Ormiston International Edition contributions by Abhik Kumar Mukherjee St. Xavier's College, Kolkata PEARSON Boston Columbus Indianapolis New York San Francisco Upper

More information

Macroeconomics. Manfred Gartner. Prentice Hall THIRD EDITION. University of St Gallen, Switzerland. An imprint of Pearson Education

Macroeconomics. Manfred Gartner. Prentice Hall THIRD EDITION. University of St Gallen, Switzerland. An imprint of Pearson Education Macroeconomics THIRD EDITION Manfred Gartner University of St Gallen, Switzerland Prentice Hall FINANCIAL TIMES An imprint of Pearson Education Harlow, England London New York Boston San Francisco Toronto

More information

DEC Networks and Architectures

DEC Networks and Architectures DEC Networks and Architectures Carl Malamud Intertext Publications McGraw-Hill Book Company New York St. Louis San Francisco Auckland Bogota Hamburg London Madrid Mexico Milan Montreal New Delhi Panama

More information

Master Data Management

Master Data Management Master Data Management David Loshin AMSTERDAM BOSTON HEIDELBERG LONDON NEW YORK OXFORD PARIS SAN DIEGO Ик^И V^ SAN FRANCISCO SINGAPORE SYDNEY TOKYO W*m k^ MORGAN KAUFMANN PUBLISHERS IS AN IMPRINT OF ELSEVIER

More information

Social Work, Social Welfare, and American Society

Social Work, Social Welfare, and American Society Social Work, Social Welfare, and American Society Philip R. Popple University of Texas at Arlington Leslie Leighninger Arizona State University Allyn & Bacon Boston Columbus Indianapolis New York San Francisco

More information

Audio and Video for the Internet

Audio and Video for the Internet RTP Audio and Video for the Internet Colin Perkins TT rvaddison-wesley Boston San Francisco New York Toronto Montreal London Munich Paris Madrid Capetown Sydney 'lokyo Singapore Mexico City CONTENTS PREFACE

More information

An Introduction. Global Edition. "University of North Carolina. Northwestern University

An Introduction. Global Edition. University of North Carolina. Northwestern University An Introduction Global Edition "University of North Carolina Northwestern University Boston Columbus Indianapolis NewYork San Francisco Upper Saddle River Amsterdam CapeTown Dubai London Madrid Milan Munich

More information

ENGINEERING PROBLEM SOLVING WITH C++

ENGINEERING PROBLEM SOLVING WITH C++ ENGINEERING PROBLEM SOLVING WITH C++ Third Edition Delores M. Etter Electrical Engineering Department Southern Methodist University, Dallas, TX Jeanine A. Ingber Accurate Solutions in Applied Physics,

More information

International Investments

International Investments 2008 AGI-Information Management Consultants May be used for personal purporses only or by libraries associated to dandelon.com network. International Investments Bruno Solnik H.E.C. SCHOOL of MANAGEMENT

More information

Business Analytics. Methods, Models, and Decisions. James R. Evans : University of Cincinnati PEARSON

Business Analytics. Methods, Models, and Decisions. James R. Evans : University of Cincinnati PEARSON Business Analytics Methods, Models, and Decisions James R. Evans : University of Cincinnati PEARSON Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London

More information

IMPROVEMENT THE PRACTITIONER'S GUIDE TO DATA QUALITY DAVID LOSHIN

IMPROVEMENT THE PRACTITIONER'S GUIDE TO DATA QUALITY DAVID LOSHIN i I I I THE PRACTITIONER'S GUIDE TO DATA QUALITY IMPROVEMENT DAVID LOSHIN ELSEVIER AMSTERDAM BOSTON HEIDELBERG LONDON NEW YORK OXFORD PARIS SAN DIEGO SAN FRANCISCO SINGAPORE SYDNEY TOKYO Morgan Kaufmann

More information

Computing. Federal Cloud. Service Providers. The Definitive Guide for Cloud. Matthew Metheny ELSEVIER. Syngress is NEWYORK OXFORD PARIS SAN DIEGO

Computing. Federal Cloud. Service Providers. The Definitive Guide for Cloud. Matthew Metheny ELSEVIER. Syngress is NEWYORK OXFORD PARIS SAN DIEGO Federal Cloud Computing The Definitive Guide for Cloud Service Providers Matthew Metheny ELSEVIER AMSTERDAM BOSTON HEIDELBERG LONDON NEWYORK OXFORD PARIS SAN DIEGO SAN FRANCISCO SINGAPORE SYDNEY TOKYO

More information

Industrial Organization

Industrial Organization Industrial Organization Competition, Strategy and Policy Fourth edition John Lipczynski, John O.S. Wilson and John Goddard PEARSON Harlow, England London New York Boston San Francisco Toronto " Sydney

More information

Strategic Management

Strategic Management Sixth Edition Strategic Management Richard Lynch PEARSON Hariow, England London New York Boston San Francisco * Toronto Sydney Auckland Singapore Hong Kong Tokyo Seoul Taipej New Delhi Cape Town Sao Paulo

More information

Financial Times Prentice Hall is an imprint of

Financial Times Prentice Hall is an imprint of mnr\ Financial Times Prentice Hall is an imprint of Harlow, England London New York Boston San Francisco Toronto Sydney Singapore Hong Kong Tokyo Seoul Taipei New Delhi Cape Town Madrid Mexico City Amsterdam

More information

Tuning Tips & Techniques

Tuning Tips & Techniques ORACLE Oracle Press Oracle E-Business Suite 12 Tuning Tips & Techniques Richard Bingham Mc Graw Hill Education New York Chicago San Francisco Athens London Madrid Mexico City Milan New Delhi Singapore

More information

Essential Scrum. A Practical Guide to the Most Popular Agile Process. AAddison-Wesley. Upper Saddle River, NJ Boston Indianapolis

Essential Scrum. A Practical Guide to the Most Popular Agile Process. AAddison-Wesley. Upper Saddle River, NJ Boston Indianapolis Essential Scrum A Practical Guide to the Most Popular Agile Process Kenneth S. Rubin AAddison-Wesley Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto Montreal London Munich Paris

More information

Surreptitious Software

Surreptitious Software Surreptitious Software Obfuscation, Watermarking, and Tamperproofing for Software Protection Christian Collberg Jasvir Nagra rw T Addison-Wesley Upper Saddle River, NJ Boston Indianapolis San Francisco

More information

for Hundreds of Ready-to-Use Phrases to Set the Stage for Productive Conversations, Meetings, and Events Meryl Runion with Diane Windingland

for Hundreds of Ready-to-Use Phrases to Set the Stage for Productive Conversations, Meetings, and Events Meryl Runion with Diane Windingland PERFECT PHRASES for Hundreds of Ready-to-Use Phrases to Set the Stage for Productive Conversations, Meetings, and Events Meryl Runion with Diane Windingland Mc Graw Hill New York Chicago San Francisco

More information

Visual Storytelling with D3

Visual Storytelling with D3 Visual Storytelling with D3 An Introduction to Data Visualization in JavaScript Ritchie S. King TT ArAddison-Wesley Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto Montreal London

More information

Network Security. Windows 2012 Server. Securing Your Windows. Infrastructure. Network Systems and. Derrick Rountree. Richard Hicks, Technical Editor

Network Security. Windows 2012 Server. Securing Your Windows. Infrastructure. Network Systems and. Derrick Rountree. Richard Hicks, Technical Editor Windows 2012 Server Network Security Securing Your Windows Network Systems and Infrastructure Derrick Rountree Richard Hicks, Technical Editor AMSTERDAM BOSTON HEIDELBERG LONDON NEW YORK OXFORD PARIS SAN

More information

The Crossroads of Accounting & IT

The Crossroads of Accounting & IT The Crossroads of Accounting & IT Donna Kay, MBA, PhD, CPA, CITP Maryville University of Saint Louis Ali Ovlia, MS, DM Webster University Pearson Boston Columbus- Indianapolis New York San Francisco Upper

More information

Cyber Attacks. Protecting National Infrastructure Student Edition. Edward G. Amoroso

Cyber Attacks. Protecting National Infrastructure Student Edition. Edward G. Amoroso Cyber Attacks Protecting National Infrastructure Student Edition Edward G. Amoroso ELSEVIER. AMSTERDAM BOSTON HEIDELBERG LONDON NEW YORK OXFORD PARIS SAN DIEGO SAN FRANCISCO SINGAPORE SYDNEY TOKYO Butterworth-Heinemann

More information

Metrics and Methods for Security Risk Management

Metrics and Methods for Security Risk Management Metrics and Methods for Security Risk Management Carl S. Young ELSEVIER AMSTERDAM BOSTON HEIDELBERG LONDON NEW YORK OXFORD PARIS SAN DIEGO SAN FRANCISCO SINGAPORE SYDNEY TOKYO Syngress is an imprint of

More information

Learning HTML5 Game Programming

Learning HTML5 Game Programming Learning HTML5 Game Programming A Hands-on Guide to Building Online Games Using Canvas, SVG, and WebGL James L. Williams AAddison-Wesley Upper Saddle River, NJ Boston Indianapolis San Francisco New York

More information

Certification Guide. The Official VCP5. vmware* press. Bill Ferguson. Upper Saddle River, NJ Boston Indianapolis San Francisco.

Certification Guide. The Official VCP5. vmware* press. Bill Ferguson. Upper Saddle River, NJ Boston Indianapolis San Francisco. The Official VCP5 Certification Guide Bill Ferguson vmware* press Upper Saddle River, NJ Boston Indianapolis San Francisco New York Toronto Montreal London Munich Paris Madrid Cape Town Sydney Tokyo Singapore

More information

Univariate and Multivariate Methods PEARSON. Addison Wesley

Univariate and Multivariate Methods PEARSON. Addison Wesley Time Series Analysis Univariate and Multivariate Methods SECOND EDITION William W. S. Wei Department of Statistics The Fox School of Business and Management Temple University PEARSON Addison Wesley Boston

More information

OPERATIONS MANAGEMENT

OPERATIONS MANAGEMENT OPERATIONS MANAGEMENT Seventh edition Nigel Slack Alistair Brandon-Jones Robert Johnston PEARSON Harlow, England London New York Boston San Francisco Toronto Sydney Auckland Singapore Hong Kong Tokyo Seoul

More information

Fifth Edition. Steven Husted University of Pittsburgh. Michael Melvin Arizona State University

Fifth Edition. Steven Husted University of Pittsburgh. Michael Melvin Arizona State University Fifth Edition Steven Husted University of Pittsburgh Michael Melvin Arizona State University Boston San Francisco New York London Toronto Sydney Tokyo Singapore Madrid Mexico City Munich Paris Cape Town

More information

Oracle Backup & Recovery

Oracle Backup & Recovery ORACLG«Oracle Press Oracle Backup & Recovery Rama Velpuri Osborne McGraw-Hill Berkeley New York St. Louis San Francisco Auckland Bogota Hamburg London Madrid Mexico City Milan Montreal New Delhi Panama

More information

The Process. Improvement. Handbook. A Blueprint for Managing Change and. Increasing Organizational Performance. Tristan Boutros.

The Process. Improvement. Handbook. A Blueprint for Managing Change and. Increasing Organizational Performance. Tristan Boutros. The Process Improvement Handbook A Blueprint for Managing Change and Increasing Organizational Performance Tristan Boutros Tim Purdie Illustrations by Dustin Duffy Mc Graw Hill Education New York Chicago

More information