Cross-Functional Action Team Final Report. Records Management

Save this PDF as:
Size: px
Start display at page:

Download "Cross-Functional Action Team Final Report. Records Management"

Transcription

1 Cross-Functional Action Team Final Report Records Management March 10, 2010

2 Team Charge The team will evaluate current records management policies and procedures and recommend strategies to address areas of risk, fill identified gaps and recommend changes to support the optimal creation, use, maintenance and disposition of district records. Team Members Sponsor Dr. Alexis Kirijan, Chief Strategy Officer Facilitator Panya Lei Yarber, Program Manager for Process Improvement Members Monica Bolden, Senior Human Resources Assistant James Carter, Logistics Supply Supervisor Glenda Clark, Records Center Liaison Sophia Clark, Assistant General Counsel Abbie Coker, Accounts Payable Supervisor Santhia Curtis, Deputy General Counsel Elwood Duckworth, Special Assistant to the Deputy Superintendent of Operations Bernice Graham-Fain, Administrative Manager Myra Guy, Director, Information Technology Dr. Marilyn Hughes, Director of Nutrition Administration Gia Jennings, Human Resources Manager Herb Joseph, Director of Administration & Management Rebecca Kaye, Director, Policy and Government Relations Teresa Reese, Employee Relations Officer Denise Revels, Interim Coordinator of Social Work Services Valeria R. Richardson, HR Information Specialist Elbert Stringer, Jr., Assistant Director of Security Seana Goodson-Tucker, Paralegal, Office of the Chief of Staff Rome Williams, Systems Support Page 2 of 11

3 Team Objective The team will provide a comprehensive solution to improve records management processes at APS, ensuring that the district has a records management program, which is cost-effective, compliant and operationally efficient. Recommendations Recommendation 1 Present for board approval, a records management policy, and for the Superintendent s approval, a regulation which outlines a records management program and district retention guidelines. Recommendation 2 Pursuant to existing law, create a records retention schedule, which reflects legal and operational requirements. Recommendation 3 Conduct and complete a district inventory to include the identification of records in administrative offices, SRT offices, warehouses, buildings, schools and any other areas that may house records. Recommendation 4 Create a centralized records management department for student and operational records that provides for the management and release of all student and business records, in all formats and media types, to meet the legal, operational and historical preservation needs of the district. Recommendation 5 Select and deploy an enterprise records management software solution to aid in digitizing district records, support compliance and provide secure and efficient document retrieval capabilities, while integrating with current district applications. Recommendation 6 Design and implement a centralized registration process for all APS students. Page 3 of 11

4 Problem Statement A cost-effective records management program is critical for Atlanta Public Schools (APS) to operate efficiently, minimize fiscal risk, and ensure regulatory compliance. As a state entity, APS must facilitate easy access to records for business continuity and public information purposes. Consistent records management practices will enable APS to preserve organizational history and meet stakeholder s expectations through improved service delivery to constituents. Systematic and uniform records management practices and a centralized registration process are needed district-wide, to address the creation, use, maintenance and eventual disposition of records. Records must be adequately tracked and labeled, accurately maintained, easily accessed and retained as required by retention guidelines. Additionally, paper-intensive processes should be kept to a minimum by appropriately leveraging technology. Developing a formal, improved approach to records management supports two of the district s strategic objectives to improve the effectiveness and efficiency of district processes and improve internal and external customer service. Improving APS records management processes will support the alignment of resources with strategic priorities, which will allow APS to better support improved student achievement. Current Status Currently, inconsistent records management processes and procedures are used throughout the district. In addition, there is an opportunity to improve the efficiency of existing registration processes. The district retains a significant amount of sensitive information that must be maintained in a secure and confidential manner. Records are stored in several locations throughout the district, rather than in a central repository, and district record volumes are large. Current Gaps Employees should be more aware of state retention policies. There is a great deal of inconsistency in records management procedures. Ownership of records management is centered within divisions and departments, without a centralized manager of the district-wide process for records management and without standardized guidelines. There should be one designated district owner for records and more cross-divisional coordination. Student registration should be more efficient and aligned with best practices. Information Studied Prior to development of recommendations, the team studied and considered the following: The school district s current records management processes; Team members perspectives of current records management processes; Team members experiences with current records management processes; Benchmarking against the records management processes in Forsyth County Schools, Fulton County Schools, Paulding County Schools, Gwinnett County Public Schools, and Seattle Public Schools; The team s visit to Forsyth County Schools in Cumming, Georgia; Research from Iron Mountain and the Corporate Executive Board; A review of records management processes in Curriculum and Instruction, Operations, Technology, Finance, Human Resources, Communications, Legal, Strategy and Development and the Office of the Chief of Staff; Page 4 of 11

5 The results of a nationwide records management survey, created by the team, of urban public school districts. Highlights of Information Studied Establishing a centralized records management function provides a single point of contact for all records management activities and better consistency in records management processes. Districts with centralized records management programs are able to track, identify, protect, and disposition records more consistently. An enterprise approach to records management, with significant cross-departmental consideration, is required to fully capture the benefits of utilizing a records management software system that helps to minimize paper and automates the processing of documents. Digitizing records helps to improve customer service and shift resources away from tedious retrieval-related tasks to higher value activities, allowing better response to time sensitive requests and an ability to focus more resources on improving student achievement. The information studied indicates that customer service would be improved if APS staff would not have to manage large amounts of paper in their offices. Additionally, the ability to quickly answer inquiries without leaving their desks would similarly enhance customer service. An initial, important step in records management is to inventory each type of record within an organization, looking across business units, formats and systems, and obtain a complete and accurate listing of the locations and contents of the organization s records. This records inventory then becomes the basis for a retention schedule. Key steps in creating a records management program are developing a single records retention schedule, to be implemented across the organization, creating and applying records management policies and procedures consistently, and formalizing the timely disposition of records, disposing of them consistently and systematically. Effective communication of records management policies and procedures, including retention guidelines, is imperative. Records management organizations in other school districts are housed in a variety of divisions, including Information Technology, Finance, Legal, Operations and Communications. Current APS records management processes are costly. In addition to the cost of physically storing records at APS sites and offsite, it can be costly to the district when staff is unable to locate and retrieve a record in a timely manner. Inefficient retrieval processes put the district at risk of litigation and contempt of court. Additionally, the ability to quickly and efficiently retrieve records better supports the district s desire to be viewed as a top-performing urban school district. Desired Status The desired status is an overall reduction in paper and in manual paper processes, which will result in enhanced customer service and the elimination of activities that slow business transactions. The members of the team envision a compliant records management program that proactively manages all district information, and projects an image of good faith, responsiveness and transparency to the community. Page 5 of 11

6 Recommendations Recommendation 1 Present for board approval, a records management policy, and for the Superintendent s approval, a regulation which outlines a records management program and district retention guidelines. 1 of 6 The Records Management Cross-Functional Action team conducted a review of the state of records management within APS. This review revealed many challenges: 1. APS has a decentralized approach to managing the district s significant amount of confidential and sensitive financial, student and personnel information. 2. Records are stored throughout the district and are sometimes stored insecurely or labeled improperly. 3. APS lacks both a central repository for records and a centralized means of tracking records. 4. Many staff members are unaware of how long records should be kept and which state or district policies are relevant to the records in their area. 5. There are significant challenges around records retrieval it can often be difficult and take a significant amount of time to locate records of all types. 6. Stakeholders throughout the district manage a large amount of paper in their offices and there is a need to more efficiently and quickly retrieve documents. The challenges associated with records management at APS represent significant risks. These risks can be costly and affect the district s reputation; consequently, addressing these gaps requires immediate corrective action. To begin managing this risk appropriately, divisions must work together to proactively create a sound records management program. Establishing a policy and a corresponding regulation is foundational to the design of a comprehensive and compliant records management program at APS. When communicated clearly and consistently, policies and regulations serve as the basis for best-in-class records management practices by governing the creation (or receipt), use, retention, preservation and destruction of records. Once the policy and regulation are approved, it is important that they are universally applied throughout APS. This can be achieved through appropriate communication and training. This updated policy and new regulation will address paper-based documents as well as electronic records. Specifically addressing electronic information is critical, as in the last several years, the volume of electronic information has significantly increased, potentially increasing the level of risk to the district if improperly managed. Electronic information brings with it a variety of complexities associated with managing , documents, databases, audio files, videos and digital images. Establishing the administrative records policy is a first, critical step in mitigating the risks associated with records management and a necessary step to achieve the team s vision for records management at APS. The team is recommending a policy to include the following statement: To have an enterprise records management program that is efficient, cost-effective and compliant. Costs: N/A Potential Funding: N/A Page 6 of 11

7 Measurement/Evaluation: An approved policy and regulation. Recommendation 2 Pursuant to existing law, create a records retention schedule, which reflects legal and operational requirements. 2 of 6 During the team s review of the status of records management at APS, the team found that while the state of Georgia has a records retention schedule that would apply to the district, many district employees are unaware of the schedule. Different departments and individuals have acted on their own with regard to records retention. Because many are unaware of the appropriate length of time to retain a record, some records could be destroyed or disposed of too soon and some could be stored for unnecessary lengths of time. Retaining records beyond the required retention date represents a risk to the district and can result in costs to APS in the form of exposure to liability, legal expenses and damage to reputation. In short, having an APS retention schedule that is approved and widely communicated would help to ensure: 1. Better compliance with state retention policies 2. The district will store less paper, making more space available to be utilized for other purposes rather than being used to store records that should have been destroyed 3. Better documentation of disposition activities, affording legal protection and risk mitigation as records that have no ongoing business value or usefulness are dispositioned 4. Unnecessary costs associated with storage and personnel are avoided 5. Accountability by demonstrating that APS has a clear schedule and that all destruction takes place only in accordance with proper procedures The team has created a records retention schedule, for Senior Cabinet approval, as a result of this recommendation. It is critical that this retention schedule be kept up-to-date to ensure ongoing compliance with regulatory requirements. Costs: N/A Potential Funding: N/A Measurement/Evaluation: 1. Track the number of records destroyed. 2. Track percent reduction of records. Page 7 of 11

8 Recommendation 3 Conduct and complete a district inventory to include the identification of records in administrative offices, SRT offices, warehouses, buildings, schools and any other areas that may house records. 3 of 6 The team determined that it is vital to conduct a district-wide inventory now. A complete listing of district records, their condition and their corresponding locations is critical, as this would identify and quantify all of the records created and handled throughout the organization. Once there is an accurate and complete listing of records, it is possible to use that inventory as the basis for a comprehensive retention schedule. In Phase I, the team conducted an inventory of central office records across all divisions. For Phase II, should this recommendation be accepted, the team is recommending that the inventory effort be expanded to include records at all schools. Costs: N/A Potential Funding: N/A Measurement/Evaluation: Page 8 of 11

9 Recommendation 4 Create a centralized records management department for student and operational records that provides for the management and release of all student and business records, in all formats and media types, to meet the legal, operational and historical preservation needs of the district. 4 of 6 A new organizational structure is needed to meet the records management challenges that exist at APS. Due to the variety of records present in the district, it would be advantageous to have one records management department that is accountable for the oversight and management of all APS records. The advantages: 1. There would greater consistency in the application of records policies and procedures. 2. More accountability and control over the storage and retrieval of records. 3. One department would manage records centrally and consistently, mitigating the risk of records being managed inconsistently in different departments. 4. There would be one place to go to with records management requests, questions and concerns. This new records management department would manage student and operational records and would, organizationally, fall under the oversight of the Chief Information Officer. The department will be led by a certified Records Manager and include in its employ an archivist and appropriate staffing levels to support the department s role in managing student and administrative records. One team will focus on business records and another team will focus on student records. This new department would be in one physical space that will house inactive student and departmental records as well as a museum for noncurrent records which have continuing value. This new department would: 1. Ensure ongoing records management training, for existing staff and new employees, that will support the proper management and protection of district records. 2. Create a manual, to be available in electronic form, which includes consistent procedures for staff to follow on how to appropriately create, maintain, store and disposition records. 3. Review and update the procedures manual on a regular basis. 4. Ensure the maintenance of the new records management department through periodic reviews and audits of the program. Although the recommendation is that Records Management be in the Information Technology division, it is a shared responsibility. We are recommending that each year, each division appoint a staff member to act as that division s liaison and subject matter expert for records management. This liaison will be the division s point of contact for records management issues and will facilitate communication between the records management department and divisions. The Records Management liaison will distribute communication about records management in his or her division and be familiar with all applicable laws and district policies and procedures. This liaison will also submit changes to the retention schedule to IT for district-wide publication. Costs: N/A Potential Funding: N/A Measurement/Evaluation: Page 9 of 11

10 Recommendation 5 Select and deploy an enterprise records management software solution to aid in digitizing district records, support compliance and provide secure and efficient document retrieval capabilities, while integrating with current district applications. 5 of 6 Once the foundation has been laid and appropriate policies, regulations and retention schedules have been communicated throughout the district, an enterprise records management software solution would help APS move from being a paper-driven organization, to an organization with the ability to create, accept, control and dispose of records electronically. Digitizing records and managing these records electronically will help APS to: 1. Centralize all records in one location, rather than having them scattered across many physical sites records will be located in a single, electronic repository 2. Begin eliminating paper - freeing up valuable space that is currently being used to store paper records 3. More easily and quickly retrieve records with the ability to allow authorized staff to immediately access records and eliminate the need to conduct time-intensive searches for paper records across several work locations 4. Lower the cost of paper-based discovery and e-discovery 5. Automate the management of a record throughout its lifecycle - from its creation or acceptance to final disposition 6. Easily run reports on records district-wide, enabling staff to have a clear view of where records are located and who has been accessing records 7. Automate retention policies 8. Maximize proper retention of records and provide convenient and less intrusive access to records related to litigation matters 9. Protect records from disasters such as fires and flood electronic records can utilize a redundant storage system, be backed up and restored if needed 10. Digitize historical records to promote the preservation of APS history While initial implementations of software can be expensive, over the long-term, digitizing records will help APS to increase productivity and save money, allowing the district to use the time and cost-savings in support of its core mission increasing student achievement. Costs: TBD Potential Funding: TBD Measurement/Evaluation: 1. Track the number of student records digitized for students graduated or withdrawn from Atlanta Public Schools. These records would be digitized and archived. 2. Track digitization of departmental records. 3. Measure reduction in record retrieval time. 4. Measure physical space saved. 5. Track the number of records released digitally. Page 10 of 11

11 Recommendation 6 Design and implement a centralized registration process for all APS students. 6 of 6 Centralizing registration will further strengthen records management practices at APS and enhance the district s ability to offer exceptional customer service. Centralizing registration will provide for the following: 1. Greater consistency in registration practices and control in the creation of a student record, which will aid the district in introducing quality information into the district s systems and providing quality data to schools 2. An opportunity for parents to register all children at one location, rather than having to travel to multiple school sites 3. Improvements in the ability to provide more accurate staffing projections, textbook order forecasts, and assessments of transportation needs 4. Expedite the free and reduced lunch process (only one application will need to be completed per family) 5. School-level staff will be able to focus more on school-level and instructional concerns, rather than on registration processes 6. More equity and consistency in the school choice process Costs: TBD Potential Funding: TBD Measurement/Evaluation: 1. Measure school and parent satisfaction with new registration process through customer surveys. 2. Track the number of free and reduced lunch applications. Page 11 of 11

Speed the transition to an electronic environment. Comprehensive, Integrated Management of Physical and Electronic Documents

Speed the transition to an electronic environment. Comprehensive, Integrated Management of Physical and Electronic Documents DOCUMENT MANAGEMENT SOLUTIONS Speed the transition to an electronic environment Comprehensive, Integrated Management of Physical and Electronic Documents Store, protect and control your essential business

More information

Developing a Records Retention Program

Developing a Records Retention Program Developing a Records Retention Program This site is intended to help you design and implement a records retention program for your organization. Here you will find a basic explanation of a records retention

More information

NightOwlDiscovery. EnCase Enterprise/ ediscovery Strategic Consulting Services

NightOwlDiscovery. EnCase Enterprise/ ediscovery Strategic Consulting Services EnCase Enterprise/ ediscovery Strategic Consulting EnCase customers now have a trusted expert advisor to meet their discovery goals. NightOwl Discovery offers complete support for the EnCase Enterprise

More information

RECORDS MANAGEMENT RECORDS MANAGEMENT SERVICES. Cost-Effective, Legally Defensible Records Management

RECORDS MANAGEMENT RECORDS MANAGEMENT SERVICES. Cost-Effective, Legally Defensible Records Management RECORDS MANAGEMENT RECORDS MANAGEMENT SERVICES Cost-Effective, Legally Defensible Records Management Does This Sound Familiar? A data breach could send our share price tumbling. I need to minimise our

More information

SECTION 5 RECORDED INFORMATION MANAGEMENT

SECTION 5 RECORDED INFORMATION MANAGEMENT SECTION 5 RECORDED INFORMATION MANAGEMENT 5.02 POLICY RESPONSIBILITIES AUTHORITY: EXECUTIVE COUNCIL / ARCHIVES ACT, R.S.P.E.I. 1988, CAP. A-19 ADMINISTRATION: DEPARTMENT OF EDUCATION PUBLIC ARCHIVES AND

More information

RECORDS AND INFORMATION MANAGEMENT AND RETENTION

RECORDS AND INFORMATION MANAGEMENT AND RETENTION RECORDS AND INFORMATION MANAGEMENT AND RETENTION Policy The Health Science Center recognizes the need for orderly management and retrieval of all official records and a documented records retention and

More information

From Information Management to Information Governance: The New Paradigm

From Information Management to Information Governance: The New Paradigm From Information Management to Information Governance: The New Paradigm By: Laurie Fischer Overview The explosive growth of information presents management challenges to every organization today. Retaining

More information

RECORDS MANAGEMENT SERVICES. Cost-Effective, Legally Defensible Records Management

RECORDS MANAGEMENT SERVICES. Cost-Effective, Legally Defensible Records Management RECORDS MANAGEMENT RECORDS MANAGEMENT SERVICES Cost-Effective, Legally Defensible Records Management Does This Sound Familiar? A data breach could send our stock price tumbling. I need to minimize our

More information

Identify and Protect Your Vital Records

Identify and Protect Your Vital Records Identify and Protect Your Vital Records INTRODUCTION The Federal Emergency Management Agency s Federal Preparedness Circular 65 states The protection and ready availability of electronic and hardcopy documents,

More information

39C-1 Records Management Program 39C-3

39C-1 Records Management Program 39C-3 39C-1 Records Management Program 39C-3 Sec. 39C-1. Sec. 39C-2. Sec. 39C-3. Sec. 39C-4. Sec. 39C-5. Sec. 39C-6. Sec. 39C-7. Sec. 39C-8. Sec. 39C-9. Sec. 39C-10. Sec. 39C-11. Sec. 39C-12. Sec. 39C-13. Sec.

More information

4.01. Archives of Ontario and Information Storage and Retrieval Services. Chapter 4 Section. Background

4.01. Archives of Ontario and Information Storage and Retrieval Services. Chapter 4 Section. Background Chapter 4 Section 4.01 Ministry of Government Services Archives of Ontario and Information Storage and Retrieval Services Follow-up on VFM Section 3.01, 2007 Annual Report Background The Archives of Ontario

More information

State Agency Manual of Records Management Policies

State Agency Manual of Records Management Policies State Agency Manual of Records Management Policies Explaining the Sample Policy Manual This is a sample records management policy manual for executive branch agencies in New York State government. The

More information

Successful Implementation of Enterprise-Wide Information Governance

Successful Implementation of Enterprise-Wide Information Governance Successful Implementation of Enterprise-Wide Information Governance ARMA Austin Monthly Meeting November 13, 2014 TAD C. HOWINGTON, CRM, FAI Manager, E- Records and Information Governance Kinder- Morgan

More information

Gain Efficiency, Cost Savings and Compliance with Iron Mountain s Portfolio of Services

Gain Efficiency, Cost Savings and Compliance with Iron Mountain s Portfolio of Services ONE SOLUTION Maximize the Business Value of Your Information Gain Efficiency, Cost Savings and Compliance with Iron Mountain s Portfolio of Services In today s world, information whether in paper or digital

More information

Fundamentals of Information Governance:

Fundamentals of Information Governance: Fundamentals of Information Governance: More than just records management PETER KURILECZ CRM CA IGP Hard as I try, I simply cannot make myself understand how Information Governance isn t just a different

More information

Basic Records Management Practices for Saskatchewan Government*

Basic Records Management Practices for Saskatchewan Government* Provincial Saskatchewan Archives R of Saskatchewan Basic Records Management Practices for Saskatchewan Government* Provincial Archives of Saskatchewan (306) 787-0734 recordhelp@archives.gov.sk.ca www.saskarchives.com

More information

Montana Local Government Records Management Guidelines

Montana Local Government Records Management Guidelines Montana Local Government Records Management Guidelines Prepared and Published by the Montana Local Government Records Committee Rev 3.0 Sep 2010 TABLE OF CONTENTS Introduction i Authority...ii Definitions...

More information

secure shredding Services Secure, Compliant, Cost-Effective, Environmentally Responsible Information Destruction Secure Shredding

secure shredding Services Secure, Compliant, Cost-Effective, Environmentally Responsible Information Destruction Secure Shredding secure shredding Secure Shredding Services Secure, Compliant, Cost-Effective, Environmentally Responsible Information Destruction Does This Sound Familiar? I want to protect my company s reputation and

More information

One of the first steps in managing information in today s

One of the first steps in managing information in today s ractice brief Practice Guidelines for Managing Health Information Appendix A ECRM Concepts, Terms, and Definitions One of the first steps in managing information in today s challenging environment is to

More information

Information Governance & Records Management for Today's World

Information Governance & Records Management for Today's World May 19-22, 2014, Toronto ON Canada Information Governance & Records Management for Today's World Presented by Colin Cahill LI22 5/20/2014 1:15 PM - 2:45 PM The handouts and presentations attached are copyright

More information

UNIVERSITY OF NAIROBI POLICY ON RECORDS MANAGEMENT

UNIVERSITY OF NAIROBI POLICY ON RECORDS MANAGEMENT UNIVERSITY OF NAIROBI POLICY ON RECORDS MANAGEMENT APRIL 2011 POLICY ON RECORDS MANAGEMENT TABLE OF CONTENTS DEFINITION OF TERMS AND ACRONYMS... 5 1.0 BACKGROUND... 5 1.1 RATIONALE... 5 1.2 VISION... 5

More information

7Seven Things You Need to Know About Long-Term Document Storage and Compliance

7Seven Things You Need to Know About Long-Term Document Storage and Compliance 7Seven Things You Need to Know About Long-Term Document Storage and Compliance Who Is Westbrook? Westbrook Technologies, based in Branford on the Connecticut coastline, is an innovative software company

More information

Records Management Best Practices Guide

Records Management Best Practices Guide Records Management Best Practices Guide A Practical Approach to Building a Comprehensive and Compliant Records Management Program Protecting and Managing the World s Information. Since 1951, Iron Mountain

More information

Records Management Policy.doc

Records Management Policy.doc INDEX Pages 1. DESCRIPTORS... 1 2. KEY ROLE PLAYERS... 1 3. CORE FUNCTIONS OF THE RECORDS MANAGER... 1 4. CORE FUNCTIONS OF THE HEAD OF REGISTRIES... 1 5. PURPOSE... 2 6. OBJECTIVES... 2 7. POLICY... 2

More information

WEST LOTHIAN COUNCIL RECORDS MANAGEMENT POLICY. Data Label: Public

WEST LOTHIAN COUNCIL RECORDS MANAGEMENT POLICY. Data Label: Public WEST LOTHIAN COUNCIL RECORDS MANAGEMENT POLICY RECORDS MANAGEMENT POLICY CONTENTS 1. POLICY STATEMENT... 3 2. PRINCIPLES... 3 DEFINITIONS... 4 3. OBJECTIVES... 4 4. SCOPE... 4 5. OWNERSHIP & RESPONSIBILITIES...

More information

How the Information Governance Reference Model (IGRM) Complements ARMA International s Generally Accepted Recordkeeping Principles (GARP )

How the Information Governance Reference Model (IGRM) Complements ARMA International s Generally Accepted Recordkeeping Principles (GARP ) The Electronic Discovery Reference Model (EDRM) How the Information Governance Reference Model (IGRM) Complements ARMA International s Generally Accepted Recordkeeping Principles (GARP ) December 2011

More information

Presented by Vickie Swam, Director of University Compliance. Records Management is one of the functions supported by the University Compliance Office.

Presented by Vickie Swam, Director of University Compliance. Records Management is one of the functions supported by the University Compliance Office. Presented by Vickie Swam, Director of University Compliance. Records Management is one of the functions supported by the University Compliance Office. 1 Texas Government Code (TAC), Section 441 requires

More information

8 REASONS TO OUTSOURCE RECORDS MANAGEMENT

8 REASONS TO OUTSOURCE RECORDS MANAGEMENT Contents: Untapped Opportunity 8 REASONS TO OUTSOURCE RECORDS MANAGEMENT Before you decide to manage your own records, take a minute to think inside the box. In this report, you will learn some of the

More information

Functions & Importance of a Strategic Business Plan

Functions & Importance of a Strategic Business Plan Functions & Importance of a Strategic Business Plan Komal A Gulich, CRM, IGP Manager, Enterprise Records Management FirstEnergy Service Co April 15, 2014 Agenda Brief recap of Workshop Look at Function

More information

Generally Accepted Recordkeeping Principles

Generally Accepted Recordkeeping Principles Generally Accepted Recordkeeping Principles Information Governance Maturity Model Information is one of the most vital strategic assets any organization possesses. Organizations depend on information to

More information

SAME PRINCIPLES APPLY, BUT NEW MANDATES FOR CHANGE

SAME PRINCIPLES APPLY, BUT NEW MANDATES FOR CHANGE Information is an organization s most important strategic asset the lifeblood of the organization s knowledge, processes, transactions, and decisions. With information continuing to grow exponentially,

More information

West Midlands Police and Crime Commissioner Records Management Policy 1 Contents

West Midlands Police and Crime Commissioner Records Management Policy 1 Contents West Midlands Police and Crime Commissioner Records Management Policy 1 Contents 1 CONTENTS...2 2 INTRODUCTION...3 2.1 SCOPE...3 2.2 OVERVIEW & PURPOSE...3 2.3 ROLES AND RESPONSIBILITIES...5 COMMISSIONED

More information

Information and records management. Purpose. Scope. Policy

Information and records management. Purpose. Scope. Policy Information and records management NZQA Quality Management System Policy Purpose The purpose of this policy is to establish a framework for the management of corporate information and records within NZQA.

More information

Breaking Down the Silos: A 21st Century Approach to Information Governance. May 2015

Breaking Down the Silos: A 21st Century Approach to Information Governance. May 2015 Breaking Down the Silos: A 21st Century Approach to Information Governance May 2015 Introduction With the spotlight on data breaches and privacy, organizations are increasing their focus on information

More information

Records Management Focus White Paper Understanding Digital Records Management

Records Management Focus White Paper Understanding Digital Records Management Records Management Focus White Paper Understanding Digital Records Management Records Management Solutions for Today s Regulatory Environment Contents Executive Summary... 1 Records Management Overview...

More information

Guidelines for Off-Site Storage of Inactive Local Government Records

Guidelines for Off-Site Storage of Inactive Local Government Records Guidelines for Off-Site Storage of Inactive Local Government Records Archives Technical Information Series #42 1993, rev., 1996, 2006 This publication provides advice to local governments on establishing

More information

and the world is built on information

and the world is built on information Let s Build a Smarter Planet Starting with a more dynamic and the world is built on information Guy England Storage sales manager CEEMEA englag@ae.ibm.com Tel: +971 50 55 77 614 IBM Building a Smarter

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com W H I T E P A P E R L e v e r a g e R e c o r d s M a n a g e m e n t B e s t P r a c t i c e s t

More information

Discovery Technology Group

Discovery Technology Group Discovery Technology Group E-mail Retention: Readiness Survey E-mail now represents the largest source of new documents and records generated within a company, and the most troublesome from a retention

More information

Turning INSIGHTS Into ACTION

Turning INSIGHTS Into ACTION Turning INSIGHTS Into ACTION Sue Trombley, Managing Director, Thought Leadership, Iron Mountain February 20, 2015 2014 Iron Mountain Incorporated. All rights reserved. Iron Mountain and the design of the

More information

AUDIT REPORT INTERNAL AUDIT DIVISION. Audit of United Nations Archives and Records Management

AUDIT REPORT INTERNAL AUDIT DIVISION. Audit of United Nations Archives and Records Management INTERNAL AUDIT DIVISION AUDIT REPORT Audit of United Nations Archives and Records Management Overall results relating to managing and archiving United Nations records were partially 20 March 2012 Assignment

More information

Records and Information Management

Records and Information Management Records and Information Management Elizabeth Adkins Dir., Information Governance Grant Thornton LLP Raquel Tamez Chief Legal Officer SourceAmerica Patrick Oot Partner Shook, Hardy & Bacon, LLP Records

More information

YORK REGION DISTRICT SCHOOL BOARD. Policy and Procedure #160.0 Records and Information Management

YORK REGION DISTRICT SCHOOL BOARD. Policy and Procedure #160.0 Records and Information Management YORK REGION DISTRICT SCHOOL BOARD Policy and Procedure #160.0 Records and Information Management Policy and Procedure #160.0 Records and Information Management outline the process for ensuring information

More information

W H I T E P A P E R E X E C U T I V E S U M M AR Y S I T U AT I O N O V E R V I E W. Sponsored by: EMC Corporation. Laura DuBois May 2010

W H I T E P A P E R E X E C U T I V E S U M M AR Y S I T U AT I O N O V E R V I E W. Sponsored by: EMC Corporation. Laura DuBois May 2010 W H I T E P A P E R E n a b l i n g S h a r e P o i n t O p e r a t i o n a l E f f i c i e n c y a n d I n f o r m a t i o n G o v e r n a n c e w i t h E M C S o u r c e O n e Sponsored by: EMC Corporation

More information

4.10 Information Management Policy

4.10 Information Management Policy Policy Statement Information is a strategic business resource that the must manage as a public trust on behalf of Nova Scotians. Effective information management makes program and service delivery more

More information

Record Retention. Carrick D. Craig Deputy General Counsel (269) 387 1900 carrick.craig@wmich.edu

Record Retention. Carrick D. Craig Deputy General Counsel (269) 387 1900 carrick.craig@wmich.edu Carrick D. Craig Deputy General Counsel (269) 387 1900 carrick.craig@wmich.edu Think of it as data/information retention. Format of the document is not important so long as it stores content. There is

More information

State of Florida ELECTRONIC RECORDKEEPING STRATEGIC PLAN. January 2010 December 2012 DECEMBER 31, 2009

State of Florida ELECTRONIC RECORDKEEPING STRATEGIC PLAN. January 2010 December 2012 DECEMBER 31, 2009 State of Florida ELECTRONIC RECORDKEEPING STRATEGIC PLAN January 2010 December 2012 DECEMBER 31, 2009 Florida Department of State State Library and Archives of Florida 850.245.6750 http://dlis.dos.state.fl.us/recordsmanagers

More information

OFFICE OF THE CITY AUDITOR

OFFICE OF THE CITY AUDITOR OFFICE OF THE CITY AUDITOR AUDIT OF THE VITAL STATISTICS BIRTH AND DEATH CERTIFICATE IMAGING SYSTEM Paul T. Garner Assistant City Auditor Prepared by: Tony Aguilar, CISA Sr. IT Auditor Bill Steer, CPA,

More information

Director, Value Engineering

Director, Value Engineering Director, Value Engineering April 25 th, 2012 Copyright OpenText Corporation. All rights reserved. This publication represents proprietary, confidential information pertaining to OpenText product, software

More information

Records Management Policy. EPA Classification No.: CIO 2155.3 CIO Approval Date: 02/10/2015. CIO Transmittal No.: 15-005 Review Date: 02/10/2018

Records Management Policy. EPA Classification No.: CIO 2155.3 CIO Approval Date: 02/10/2015. CIO Transmittal No.: 15-005 Review Date: 02/10/2018 INFORMATION POLICY Records Management Policy Issued by the EPA Chief Information Officer, Pursuant to Delegation 1-19, dated 07/07/2005 Records Management Policy 1. PURPOSE To advance a focus on overall

More information

RECORDS MANAGEMENT MANUAL FOR STATE EMPLOYEES

RECORDS MANAGEMENT MANUAL FOR STATE EMPLOYEES STATE OF MICHIGAN RECORDS MANAGEMENT MANUAL FOR STATE EMPLOYEES Records Management Services February 12, 2015 0 I. INTRODUCTION This manual has been prepared for employees of the State of Michigan. It

More information

CHAPTER 9 RECORDS MANAGEMENT (Revised April 18, 2006)

CHAPTER 9 RECORDS MANAGEMENT (Revised April 18, 2006) CHAPTER 9 RECORDS MANAGEMENT (Revised April 18, 2006) WHAT IS THE PURPOSE OF RECORDS MANAGEMENT? 1. To implement a cost-effective Department-wide program that provides for adequate and proper documentation

More information

Lowering E-Discovery Costs Through Enterprise Records and Retention Management. An Oracle White Paper March 2007

Lowering E-Discovery Costs Through Enterprise Records and Retention Management. An Oracle White Paper March 2007 Lowering E-Discovery Costs Through Enterprise Records and Retention Management An Oracle White Paper March 2007 Lowering E-Discovery Costs Through Enterprise Records and Retention Management Exponential

More information

University of Louisiana System

University of Louisiana System Policy Number: M-17 University of Louisiana System Title: RECORDS RETENTION & Effective Date: OCTOBER 10, 2012 Cancellation: None Chapter: Miscellaneous Policy and Procedures Memorandum Each institution

More information

Office of Audits and Evaluations Report No. EVAL-15-002. The FDIC s Controls Over Destruction of Archived Paper Records

Office of Audits and Evaluations Report No. EVAL-15-002. The FDIC s Controls Over Destruction of Archived Paper Records Office of Audits and Evaluations Report No. EVAL-15-002 The FDIC s Controls Over Destruction of Archived Paper Records February 2015 Executive Summary The FDIC s Controls Over Destruction of Archived Paper

More information

Generally Accepted Recordkeeping Principles How Does Your Program Measure Up?

Generally Accepted Recordkeeping Principles How Does Your Program Measure Up? Generally Accepted Recordkeeping Principles How Does Your Program Measure Up? GARP Overview Creation Purpose GARP Overview Creation About ARMA International and the Generally Accepted Recordkeeping Principles

More information

Teamcenter s Records Management Application

Teamcenter s Records Management Application Teamcenter s Records Management Application White Paper Providing a framework for regulatory compliance Teamcenter software s Records Management Application enables enterprises to comply with a wide range

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com WHITE PAPER The IT Manager's Role in Proactive Information Retention and Disposition Management: Balancing ediscovery and Compliance Obligations with IT Operational and Budget Constraints Sponsored by:

More information

Connecting your global manufacturing company NEXT»

Connecting your global manufacturing company NEXT» NEXT» 2 Procurement/Purchasing Accounting & Finance Human Resources Operations IT Engineering Legal & Governance, Risk & Compliance (GRC) Research & Development Sales/Customer Service Logistics & Supply

More information

Information Governance

Information Governance Information Governance The New Records Management Rudy Moliere Director, Information Goverance & Records Management Terrence J. Coan, CRM Senior Director Information Management Practice Agenda Introductions

More information

Terrence Coan, CRM - Baker Robbins & Company 1

Terrence Coan, CRM - Baker Robbins & Company 1 Life Cycle Management of Records in a Matter Centric Environment ILTA Records Management Peer Group Terrence Coan, CRM Orlando, Florida 2006 Baker Robbins & Company Agenda Current reality Why manage the

More information

Developing an Integrated e-discovery and Corporate Records Management Program. Presented by: Janeine Charpiat Information Security Professional

Developing an Integrated e-discovery and Corporate Records Management Program. Presented by: Janeine Charpiat Information Security Professional Developing an Integrated e-discovery and Corporate Records Management Program Presented by: Janeine Charpiat Information Security Professional What is ediscovery? any process in which electronic data is

More information

Implementing Enterprise Information Governance: A Practical Approach

Implementing Enterprise Information Governance: A Practical Approach Implementing Enterprise Information Governance: A Practical Approach TAD C. HOWINGTON, CRM, CA, FAI MANAGER, RECORDS AND INFORMATION COPANO ENERGY HOUSTON, TEXAS 512.627.9181 Learning Objectives Upon completion

More information

Fundamentals. of Records & Information. Management

Fundamentals. of Records & Information. Management Fundamentals of Records & Information Management Records & Information Management Two Major Objectives: To manage the creation, growth, duplication, maintenance, retention and disposition of records. (Records

More information

Life Cycle of Records

Life Cycle of Records Discard Create Inactive Life Cycle of Records Current Retain Use Semi-current Records Management Policy April 2014 Document title Records Management Policy April 2014 Document author and department Responsible

More information

SOUTHWEST VIRGINIA COMMUNITY COLLEGE RECORDS MANAGEMENT POLICY

SOUTHWEST VIRGINIA COMMUNITY COLLEGE RECORDS MANAGEMENT POLICY SOUTHWEST VIRGINIA COMMUNITY COLLEGE RECORDS MANAGEMENT POLICY Statement of Intent This policy establishes the general responsibilities for management, retention, and disposition of SOUTHWEST VIRGINIA

More information

Information Governance, Risk, Compliance

Information Governance, Risk, Compliance Information Governance, Risk, Compliance April White Paper By Galaxy Consulting A At Your Service Today Tomorrow We Appreciate The Privilege Of Serving You! Abstract May 2014 Information is the lifeblood

More information

RECORDS DESTRUCTION PROCEDURE

RECORDS DESTRUCTION PROCEDURE RECORDS DESTRUCTION PROCEDURE The District School Board of Collier County Prepared by Donna Woods Records Management Liaison Officer woodsdo@collier.k12.fl.us RECORDS DESTRUCTION PROCEDURE Table of Contents

More information

BPA Policy 236-1 Information Governance & Lifecycle Management

BPA Policy 236-1 Information Governance & Lifecycle Management B O N N E V I L L E P O W E R A D M I N I S T R A T I O N BPA Policy 236-1 Table of Contents 236-1.1 Purpose & Background... 2 236-1.2 Policy Owner... 2 236-1.3 Applicability... 2 236-1.4 Terms & Definitions...

More information

City of Conway Information Technology Strategic Plan 2013 2015

City of Conway Information Technology Strategic Plan 2013 2015 City of Conway Information Technology Strategic Plan 2013 2015 Mission Provide top level technical support and cost saving technology solutions for the needs of the City of Conway while providing city-wide

More information

COLORADO COMMUNITY COLLEGE SYSTEM SYSTEM PRESIDENT S PROCEDURE ELECTRONIC COMMUNICATIONS MANAGEMENT AND RETENTION PROCEDURES

COLORADO COMMUNITY COLLEGE SYSTEM SYSTEM PRESIDENT S PROCEDURE ELECTRONIC COMMUNICATIONS MANAGEMENT AND RETENTION PROCEDURES Page 1 of 6 SP 3-125d COLORADO COMMUNITY COLLEGE SYSTEM SYSTEM PRESIDENT S PROCEDURE ELECTRONIC COMMUNICATIONS MANAGEMENT AND RETENTION PROCEDURES EFFECTIVE: June 14, 2009 REFERENCE: BP 3-125; Electronic

More information

UW-Madison Records Management Program

UW-Madison Records Management Program UW-Madison Records Management Program Helping in ways you never Imagined... 2012 University of Wisconsin-Madison Archives & Records Management UW- Madison Records Management Program Standards and Best

More information

Section 28.1 Purpose. Section 28.2 Background. DOT Order 1351.28 Records Management. CIOP Chapter 1351.28 RECORDS MANAGEMENT

Section 28.1 Purpose. Section 28.2 Background. DOT Order 1351.28 Records Management. CIOP Chapter 1351.28 RECORDS MANAGEMENT CIOP Chapter 1351.28 RECORDS MANAGEMENT TABLE OF CONTENTS Section 28.1 Purpose... 1 Section 28.2 Background... 1 Section 28.3 Scope and Applicability... 2 Section 28.4 Definitions... 4 Section 28.5 Policy...

More information

Nevada 2013. October 3, 2013 8:00 5:00

Nevada 2013. October 3, 2013 8:00 5:00 Nevada 2013 E-Records Forum October 3, 2013 8:00 5:00 The E-Records Forum brings stakeholders together from various governmental entities to discuss shared interests and concerns about the creation, management,

More information

Department of Human Resources

Department of Human Resources Workforce Services Workforce Policy and Planning Department Management/ Human Resource Information Systems Employee Relations Employment Compensation and Workforce Analysis Employee Benefits Organizational

More information

Managing Government Records A Cooperative Undertaking. An Introduction to Kentucky s Public Records Management Law

Managing Government Records A Cooperative Undertaking. An Introduction to Kentucky s Public Records Management Law Managing Government Records A Cooperative Undertaking An Introduction to Kentucky s Public Records Management Law Revised August 2012 Table of Contents Introduction 3 What are public records? 3 What is

More information

Implementing Information Governance: A Best Practice Approach to Enable Compliance and Reduce Costs & Risks

Implementing Information Governance: A Best Practice Approach to Enable Compliance and Reduce Costs & Risks Implementing Information Governance: A Best Practice Approach to Enable Compliance and Reduce Costs & Risks July 23, 2015 2015 Iron Mountain Incorporated. All rights reserved. Iron Mountain and the design

More information

Corporate Governance - The Importance of a Compliant Record Retention Program. by Christopher N. Weiss 1

Corporate Governance - The Importance of a Compliant Record Retention Program. by Christopher N. Weiss 1 Corporate Governance - The Importance of a Compliant Record Retention Program by Christopher N. Weiss 1 A. Rationale for a Sound Record Retention Policy Record retention is crucial to disciplined corporate

More information

PROCEDURES FOR ELECTRONIC MANAGEMENT OF RULEMAKING AND OTHER DOCKETED RECORDS IN THE FEDERAL DOCKET MANAGEMENT SYSTEM

PROCEDURES FOR ELECTRONIC MANAGEMENT OF RULEMAKING AND OTHER DOCKETED RECORDS IN THE FEDERAL DOCKET MANAGEMENT SYSTEM Issued by the EPA Chief Information Officer, Pursuant to Delegation 1-19, dated 07/07/2005 PROCEDURES FOR ELECTRONIC MANAGEMENT OF RULEMAKING AND OTHER DOCKETED RECORDS IN THE FEDERAL DOCKET MANAGEMENT

More information

Payroll Operations and Information Management and Payroll Services Alliance Management Office Annual Report. November 2007

Payroll Operations and Information Management and Payroll Services Alliance Management Office Annual Report. November 2007 Payroll Operations and Information Management and Payroll Services Alliance Management Office Annual Report November 2007 1. Initiative Overview 2. Status Update 3. Appendix A: Contract Objectives 4. Appendix

More information

Non-Profit Records Management Tool Kit

Non-Profit Records Management Tool Kit Non-Profit Records Management Tool Kit January 2013 Contents Introduction.... 3 Generally Accepted Record Keeping Principles.... 4 What is a Record?.... 5 File Maintenance.... 6 Classifying a Record.....8

More information

Meaning Based Computing: Managing the Avalanche of Unstructured Data

Meaning Based Computing: Managing the Avalanche of Unstructured Data Meaning Based Computing: Managing the Avalanche of Unstructured Data Bill Tolson, Director of Information Governance POWER PROTECT PROMOTE Moving away from structured data Accelerated unstructured information

More information

Laserfiche for Federal Government MEET YOUR AGENCY S MISSION

Laserfiche for Federal Government MEET YOUR AGENCY S MISSION Laserfiche for Federal Government MEET YOUR AGENCY S MISSION HOW ENTERPRISE CONTENT MANAGEMENT Serves Civilian and Defense Agencies Whether a federal agency supports farmers in the field, soldiers overseas

More information

QUALITY MANAGEMENT SYSTEM MANUAL

QUALITY MANAGEMENT SYSTEM MANUAL The online version of this document is controlled. Therefore, all printed versions of this document are unofficial copies. QUALITY MANAGEMENT SYSTEM MANUAL 6901 Charles Street Towson, Maryland 21204 Manual

More information

Can CA Information Governance help us protect and manage our information throughout its life cycle and reduce our risk exposure?

Can CA Information Governance help us protect and manage our information throughout its life cycle and reduce our risk exposure? SOLUTION BRIEF: CA INFORMATION GOVERNANCE Can CA Information Governance help us protect and manage our information throughout its life cycle and reduce our risk exposure? CA Information Governance delivers

More information

SOUTHWEST VIRGINIA COMMUNITY COLLEGE RECORDS MANAGEMENT PROGRAM. Revised January 15, 2014

SOUTHWEST VIRGINIA COMMUNITY COLLEGE RECORDS MANAGEMENT PROGRAM. Revised January 15, 2014 SOUTHWEST VIRGINIA COMMUNITY COLLEGE RECORDS MANAGEMENT PROGRAM Revised January 15, 2014 Page 1 Introduction In compliance with the Code of Virginia, Section 42.1085, Southwest Virginia Community College

More information

CA Message Manager. Benefits. Overview. CA Advantage

CA Message Manager. Benefits. Overview. CA Advantage PRODUCT BRIEF: CA MESSAGE MANAGER CA Message Manager THE PROACTIVE MANAGEMENT OF EMAIL AND INSTANT MESSAGES IS INTEGRAL TO THE OVERALL STRATEGY OF INFORMATION GOVERNANCE. THERE ARE MANY COMPLEX CHALLENGES

More information

File Management : Guidelines & Policies

File Management : Guidelines & Policies File Management : Guidelines & Policies Which files are considered records? Files created or received pursuant to the transaction of University business or in the fulfillment of its educational, administrative,

More information

METRO REGIONAL GOVERNMENT Records Retention Schedule

METRO REGIONAL GOVERNMENT Records Retention Schedule Program: Administration IS Administration provides strategic planning, direction, and central management oversight of the Information Services that includes the following programs: Desktop Support Services,

More information

to EMR transition Contents

to EMR transition Contents Best Practices Guide HIPAA Primer series HEALTHCARE Iron Mountain Document Conversion Services The HIPAA-compliant approach to EMR transition Contents 3 EMR Transition: The Growing Importance of Document

More information

Information Technology Strategic Plan 2014-2017

Information Technology Strategic Plan 2014-2017 Information Technology Strategic Plan 2014-2017 Leveraging information technology to create a competitive advantage for UW-Green Bay Approved December 2013 (Effective January 2014 December 2017) Contents

More information

3. Ensure the management of information is compliant with legislative requirements to maximise the benefits and minimise risks;

3. Ensure the management of information is compliant with legislative requirements to maximise the benefits and minimise risks; Enterprise Content Management (ECM) Policy Version Information A. Introduction Purpose 1. Outline and articulate the strategy for enterprise content management across Redland City Council (RCC). This document

More information

www.pwc.com Business Resiliency Business Continuity Management - January 14, 2014

www.pwc.com Business Resiliency Business Continuity Management - January 14, 2014 www.pwc.com Business Resiliency Business Continuity Management - January 14, 2014 Agenda Key Definitions Risks Business Continuity Management Program BCM Capability Assessment Process BCM Value Proposition

More information

75% On the Record. Is Your Organization s Records Management Program Providing High Value or High Risk?

75% On the Record. Is Your Organization s Records Management Program Providing High Value or High Risk? Records Management SUrvey Report 75% of Most Respondents Said a Senior Executive Oversees the Records Program On the Record Is Your Organization s Records Management Program Providing High Value or High

More information

This paper looks at current order-to-pay challenges. ECM for Order-to-Pay. Maximize Operational Excellence

This paper looks at current order-to-pay challenges. ECM for Order-to-Pay. Maximize Operational Excellence J A N U A R Y 2 0 1 4 ECM for Order-to-Pay Maximize Operational Excellence This paper looks at current order-to-pay challenges and trends; what organizations should consider in an order-to-pay solution;

More information

DEPARTMENT OF THE NAVY RECORDS MANAGEMENT PROGRAM

DEPARTMENT OF THE NAVY RECORDS MANAGEMENT PROGRAM ...-=". DEPARTMENT OF THE NAVY OFFICE OF THE CHIEF OF NAVAL OPERATIONS 2000 NAVY PENTAGON WASH INGTON, D.C. 20350 2000 IN REPLY RE FER T O SECNAVINST 5210.8D DONCIO SECNAV INSTRUCTION 5210.8D From: Subj:

More information

9/12/2014. Part 3: Records Systems, Storage and Retrieval. Basic Concepts

9/12/2014. Part 3: Records Systems, Storage and Retrieval. Basic Concepts Records Systems, Storage and Retrieval Part 3: Records Systems, Storage and Retrieval Basic Concepts Filing Systems Filing System Design Records Storage and Retrieval File Conversions Records Storage Facilities

More information

FIVE STEPS to ACCOUNTS PAYABLE AUTOMATION

FIVE STEPS to ACCOUNTS PAYABLE AUTOMATION FIVE STEPS to ACCOUNTS PAYABLE AUTOMATION Five Steps to Accounts Payable Automation i CONTENTS 1 2 3 4 5 7 8 Introduction Step 1: Establish Ownership of the Project Step 2: Secure Buy-In Step 3: Gather

More information

SIMPLIFYING EMPLOYEE ONBOARDING

SIMPLIFYING EMPLOYEE ONBOARDING SIMPLIFYING EMPLOYEE ONBOARDING Eliminate the paperwork and automate workflow Abstract Learn how savvy HR organizations are using technology to drive efficiency and turn a tedious process into a great

More information

Asset Management Equipment Redeployment And Termination Services. A Service Offering From Data Center Assistance Group, Inc.

Asset Management Equipment Redeployment And Termination Services. A Service Offering From Data Center Assistance Group, Inc. DCAG Data Center Assistance Group, Inc. Revision Date: 5/20/2013 Asset Management Redeployment And Termination Services A Service Offering From Data Center Assistance Group, Inc. (DCAG) Prepared by: Thomas

More information