CORRIGENDUM NO 01, Dated

Transcription

1 CORRIGENDUM TO RFP FOR ATM MANAGED SERVICES ON CASH REPLENISHMENT & ALLIED SERVICES RFP NO. RFP/ATM/01/ , dated Sl No Page No. Point / Section CORRIGENDUM NO 01, Dated Point / clause as mentioned in the original RFP & 6 i. Last date for submission of Tender ii. Date of opening of Technical Bid The bidder should be a registered company in India registered under Company Act 1956 and should have been in operation for at least 2 years as on The Certificate of Incorporation, Certificate of commencement of business issued by Registrar of Companies is to be provided in support of this Bidder should be a Registered company in India with an annual turnover of at least Rs.100 Cr. (Rupees Hundred Crors) from ATM Cash Replenishment and other Allied Services business in each of the last Three financial years. This must be individual (not parent company) company s turnover and not of any group of companies. Copies of the last three financial year s balance sheets and Profit and Loss account statement should be submitted along with the offer Clarification to the queries, including the text of the questions raised (without identifying the source of inquiry) will be sent to all prospective bidders who have purchased the RFP, allowing at least 7 days time prior to the last date for receipt of bids The contract / agreement shall be executed in English language in ONE original, CCSL receiving the duly signed copy and the receiving the Point / Clause modified as i On or Before 3.00pm ii at 4.00pm The bidder / Holding / Parent Company should be a registered Company in India registered under Company Act 1956 and should have been in operation for at least 3 years as on The Certificate of Incorporation, Certificate of commencement of business issued by Registrar of Companies is to be provided in support of this. Bidder / Holding / Parent Company should be a Registered company in India with an annual turnover of at least Rs.100 Cr (Rupees Hundred Cr) from ATM Cash Replenishment and other Allied Services business in each of the last Three financial years. Copies of the last three financial year s balance sheets and Profit and Loss account statement of Bidder / Holding / Parent Company should be submitted along with the offer. Clarification to the queries, including the text of the questions raised (without identifying the source of inquiry) will be published allowing at least 7 days time prior to the last date for receipt of bids. The contract/agreement shall be executed in English language in ONE original, CCSL receiving the duly signed copy and the CRA will receive the RFP No.RFP/ATM-01/ , dated Page 1 of 9

2 photocopy Turn Around Time (TAT) For any delay in attending to (for Resolution) the FLM and SLM coordination calls by the CRA, the penalty is as follows CRA will be responsible for Cash Shortages /Counterfeit Notes. Cash shortages whatsoever, to be made good/replenished by the CRA immediately. Failing which Rs.2,500/- (Rupees Two Thousand Five Hundred only) per day penalty will be charged for delayed period Soft copy of the invoice / bill is required to be submitted on or before 5 th day of the next month along with region wise ATM wise details like., Date of take-over, No. of days Indent placed, No. of day Cash Replenished / EOD activity done for a particular month etc., A copy of the bill duly certified / countersigned by CCSL s representatives of the respective locations / center will be required to process the payment. No advance payment will be made The CRA shall submit a stamped receipt for the payment received including TDS on the date of receipt of payment CRA will maintain the Hard/Soft copy of the CBR for a period of 3 years NO COMMITMENT TO ACCEPT LOWEST OR ANY OFFER OR SINGAL BIDDER photocopy. (If so desired at your end Two originally signed copies can be made out) For any delay in attending to the FLM Calls and Coordination with OEM / AMC vendors for SLM call closure by CRA, the penalty will be as per Schedule C CRA will be responsible for Cash Shortages /Counterfeit Notes. Cash shortages whatsoever, to be made good/replenished by the CRA immediately, failing which 18% will be charged after 48 hrs of notice of incident. Soft copy of the invoice / bill is required to be submitted within 21 days of completion of the calendar month along with region wise ATM wise details like., Date of take-over, No. of days Indent placed, No. of day Cash Replenished / EOD activity done for a particular month etc., A copy of the Takeover report duly certified / countersigned by CCSL s representatives of the respective locations / center will be required to process the payment. No advance payment will be made. The CRA shall Acknowledge the receipt of payment including TDS on the date of receipt of payment. CRA will maintain the Hard copy of the CBR for a period of 1 Year and Soft copy of the CBR report for a period of 8 years. Alternatively, CDs containing financial year-wise data may be provided to us in two sets. Please read as NO COMMITMENT TO ACCEPT LOWEST OR ANY OFFER OR SINGLE BIDDER RFP No.RFP/ATM-01/ , dated Page 2 of 9

3 The Technical Bid must contain EMD of Rs.10,00,000/- and also DD for Rs.5,000/-towards the cost of tender document. The Technical Bid must contain EMD of Rs.10,00,000/- in the form of DD/BG and also DD for Rs.5,000/-towards the cost of tender document in two separate cover New Clause added Bidder to submit RFP document along with the entire published Corrigendum s duly signed by the authorised signatory of the bidder These FLM / SLM calls will be attended by one or two ATM operators of the CRA as the case may be. The time frame for attending to such calls is as per the Contract. Any delay in attending to the calls will result in levying of penalty on the CRA by CCSL. These FLM Calls / Co-ordination for SLM calls will be attended by the representatives of CRA. The time frame for attending to such calls is as per the Contract. Any delay in attending to the calls will result in levying of penalty on the CRA by CCSL Checklist Sl. No. 1 The word Checklist Removed Annexure 14 to be submitted along with Technical bid not with Price Bid Draft Agreement Draft Agreement for your perusal. To be executed on issue of Work Order Annexure 1 Sl No. 9 to The Vendor should be satisfactorily managing the ATM Managed services for 1000 (each) or more ATMs (pan India basis) of two banks in last 3 years of which one should be Public Sector Bank Vendor should have valid ongoing ATM Managed services contracts of MS aggregating to 1000 or more ATMs directly with one or more banks in India as on Testimonials from at least two existing customers (out of which one should be a public sector bank) of the vendor, involving satisfactory services, to be furnished. Annexure 1 Read/ replace Sl. No. 9 to 13 as Sl. No. 1 to 5 The Vendor should be satisfactorily managing the ATM Managed services for 7000 or more ATMs (pan India basis) as on the date of submission of Bids. Or Bidder should be in the ATM Cash Management Business atleast for the last 3 (three) years. Vendor should have valid ongoing ATM Cash Replenishment services contracts for 7000 or more ATMs in India as on the date of submission of bid. Testimonials from at least two existing clients to be furnished Annexure 4 Bidder Profile 4. Name of Directors i), ii) and iii) removed RFP No.RFP/ATM-01/ , dated Page 3 of 9

4 22 31 Annexure 6 Track record Words in the last 3 years removed from the table, Column No 4 & Annexure-8 We understand that any deviations mentioned elsewhere in the bid will not be considered and evaluated by the Bank. We also agree that the Bank reserves its right to reject the bid, if the bid is not submitted in proper format as per subject RFP. We understand that any deviations mentioned elsewhere in the bid will not be considered and evaluated by the CCSL. We also agree that the CCSL reserves its right to reject the bid, if the bid is not submitted in proper format as per subject RFP Annexure 8 Scope of work We hereby certify that the Services offered by us for tender confirms to the Scope of the work (as per Schedule -1) stipulated by you. Except the following deviations. Annexure 8 Scope of work We hereby certify that the Services offered by us for tender confirms to the Scope of the work (as per Schedule -1) stipulated by you Annexure 10 : Undertaking Letter Added one more condition: 6. We have taken note of Penalty clauses Annexure 12 : Commercial Bid Added one more condition: 3. Applicable TDS will be deducted , , 8.17, 8.18, 8.19, 8.20, 8.21, 8.22 and In the event of the claim, CCSL will extend to the Company all co-operation required to finalize insurance claim procedures as may be required by the Insurance Company and CCSL s decision on compliance will be final. Clauses removed Clauses repeated twice from 8.14 to 8.23 In the event of the claim, CCSL will extend to the Company all co-operation required to finalize insurance claim procedures as may be required by the Insurance Company PENANLY Please read as PENALTY 30 8, 9 & 70 Page No. 8, 9 Penalty Clauses & Page No. 70, Schedule - C 31 Commercial Bid format Page No. 37, Annexure - 12 Page No. 68, Schedule - B Reviewed / Modified as per schedule C Commercial Bid format modified as per schedule B & annexure 12 RFP No.RFP/ATM-01/ , dated Page 4 of 9

5 PENALTY CLAUSE (Mentioned in Page No. 8, 9 and 70 of original RFP document Clause 13 & Schedule - C) Sl No Particulars Amount of Penalty Remarks i. Cash Vaulting without information ii. EOD / Cash Loading not carried out FLM & SLM TAT beyond 2 hrs in the city / urban limit and 4 hrs beyond city limits Cash Shortage not made good / replenished by CRA immediately Not attending FLM Calls on Sunday and Holidays 5 Replenishment of Cash beyond 8pm Rs.600/- (Rupees Six Hundred only) Rs.175/- (Rupees One Hundred Seventy Five only) 18% (Eighteen)PA Rs.300/- (Rupees Three Hundred only) Rs.200/- (Rupees Two Hundred only) Per Incident per ATM Per Incident per ATM Interest will be charged after 48 hrs of notice of incident. Per Incident per ATM Per Incident per ATM RFP No.RFP/ATM-01/ , dated Page 5 of 9

6 ANNEXURE - 12 COMMERCIAL BID SUB: RFP FOR ATM CASH REPLENISHMENT AND ALLIED SERVICES REF: Your RFP/ATM/01/ Dated 12/02/2015 FIXED COSTS: NO. 1 SERVICES PARTICULARS Cash and Consumables Replenishment including FLM and SLM Co-ordination Services (Note: No restriction on the time & number of FLMs.) 2 AMOUNT IN WORDS Table - A RATE PER ATM PER MONTH (Amount in Rupees) (Including Sunday and Holidays) SLAB 1 SLAB 2 SLAB loadings / EOD 13 to 18 Loadings / EODs 1 to 12 Loadings / EODs VARIABLE COST: NO. SERVICE PARTICULARS AMOUNT IN FIGURES AMOUNT IN WORDS Table - B 1 2 nd ATM in the same Site / Lobby (for SLAB -1 only) Note: Consumables (RPT, JPT & Ribbons) will be supplied by CCSL. RFP No.RFP/ATM-01/ , dated Page 6 of 9

7 Terms and Conditions: 1. Service Tax Extra will be paid as applicable at the time of billing 2. Payment will be made within 45 days after completion of the calendar month 3. Applicable TDS will be deducted 4. Replenishment of Publicity Material Rs.25/- (Rupees Twenty Five only) per visit per ATM Site will be paid extra (as and when required). 5. Consumables (RPT, JPT and Ribbons) will be supplied by CCSL. 6. The above quoted cost covers the following 6.1. Unlimited FLM Calls 6.2. Quote should factor - Loading on Sunday / Holiday / Emergency Loading. (separate quote not acceptable) Date: Signature with seal Name : Designation : RFP No.RFP/ATM-01/ , dated Page 7 of 9

8 BILLING AND SERVICE CHARGES SCHEDULE `B The Schedule `B is made part of the Agreement dated xx.xx.xxxx between Canbank Computer Services Limited ( CCSL ) and xxxxxxxx ( Company ) SERVICE COST FIXED COSTS: NO. 1 SERVICES PARTICULARS Cash and Consumables Replenishment including FLM and SLM Co-ordination Services (Note: No restriction on the time & number of FLMs.) 2 AMOUNT IN WORDS Table - A RATE PER ATM PER MONTH (Amount in Rupees) (Including Sunday and Holidays) SLAB 1 SLAB 2 SLAB loadings / EOD 13 to 18 Loadings / EODs 1 to 12 Loadings / EODs VARIABLE COST: NO. SERVICE PARTICULARS AMOUNT IN FIGURES AMOUNT IN WORDS Table - B 1 2 nd ATM in the same Site / Lobby (for SLAB 1 only) Note: Consumables (RPT, JPT & Ribbons) will be supplied by CCSL. RFP No.RFP/ATM-01/ , dated Page 8 of 9

9 1. Terms and Conditions: a) Service Tax Extra will be paid as applicable at the time of billing. b) Payment will be made within 45 days after completion of the calendar month. c) Applicable TDS will be deducted. d) The above quoted cost covers the Unlimited FLM Calls & Loading on Sunday / Holiday / Emergency Loading. e) The rates are effective from xxxx till xxxx. f) Replenishment of Publicity Material Rs.25/- (Rupees Twenty Five only) per visit per ATM Site will be paid extra (as and when required). g) Consumables (JPT, RPT and Ribbons) will be supplied by CCSL. 2. Billing a. Invoice will be raised monthly within 21 days of completion of the calendar month. b. Pro-Rata billing will be done for the ATMs taken over during the course of the Month (Day wise). 3. Payment Process CCSL will release the payment to the Company by RTGS / NEFT within 45 days of completion of the calendar month. Date: Signature with seal Name : Designation : RFP No.RFP/ATM-01/ , dated Page 9 of 9