Value Recovery Enterprise IT Asset Disposition

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1 Value Recovery Enterprise IT Asset Disposition arrowvaluerecovery.com

2 Enterprise IT Asset Disposition The world of Five Years Out is all about new thinking, new materials, new standards New everything. So what happens to the old, the excess and the returned? If a device is obsolete, does that mean everything inside of it is obsolete? Or, could there be value hiding in yesterday s innovation? If you re thinking Five Years Out, this is the sort of opportunity you re thinking about and you should know it s where Arrow excels. We turn inefficiency into opportunity. We simplify the complex and minimize risk. We know how to reduce and re-use. It s part of the bigger picture. Are you ready to uncover value you never knew existed? Then you re ready to work with us. 1

3 Who Do You Trust With Your Brand? The Arrow difference We understand that the task of securely managing technology assets and their data through the end of life requires a full assessment of the potential risks. Corporate assets can be lost or stolen in transit. Equipment destined for recovery or reuse can be improperly disposed. And sensitive data can be exposed. However, for organizations committed to maintaining control of their inventory, protecting sensitive data and ensuring compliance, decommissioning surplus and end-of-life technology can be as much of an opportunity as it is a liability. As a Fortune 150 company, Arrow recognizes the importance of working with a partner you can trust that has built the global processes, systems and compliance expertise required to securely retire your assets wherever in the world they originated. When it comes to protecting your most valuable asset your brand nothing less than Arrow Value Recovery is good enough. Partner with Arrow to make the most of your asset disposition initiatives: > > Standardize IT asset security and disposition processes everywhere you operate > > Protect the personal information of everyone who touches your business > > Extract greater value and find new uses for retired technology > > Contribute to corporate sustainability, social responsibility and a greener planet The Ponemon Institute estimates the average cost of a data breach is $3.5 million due to fines, remediation, expenses, reduced productivity and lost customers.* * arrowvaluerecovery.com

4 Reaching New Heights in Asset Disposition Arrow delivers unmatched stability, security and returned value for our clients: Full visibility We ensure that every step of your recovery, data sanitization, reuse and recycling process is 100% auditable. Beginning with a secure chain of custody at recovery with high-security options to track every serialized asset in-transit the disposition process is transparent whether your assets are resold, recycled or reused. No matter the type of asset, we account for everything, following the journey from initial recovery all the way downstream. Servicing all types of equipment: > > Mobility > > Computing > > Server and storage > > Networking > > Telephony > > Point-of-sale > > Consumer Our comprehensive online reporting tools also provide documented proof to satisfy your auditing needs. Global consistency Ever-evolving technology and regulatory requirements make asset recovery complicated, risky and fraught with hidden costs. Arrow operates from a single global standard, applying uniform processes and quality management systems through a network of more than 15 processing facilities that Arrow owns and operates across eight countries to every value recovery task. Detailed work instructions are systematically performed in every facility, ensuring a consistent level of service, while the reliable execution of compliance controls protect your assets, data and brand consistently, across the globe. Commitment to value Recovered value comes in many forms from increased efficiencies and greater financial return on retired assets to social and sustainability benefits. Arrow s unique mix of forward and reverse logistics expertise fuels our ability to innovate in a wide variety of ways and maximizes the value you recover. As one of the largest Microsoft Authorized Refurbisher (MAR) partners in the world, we put needed technologies into the hands of new users everyday while optimizing value returns for clients and ensuring software compliance by preinstalling genuine Windows software on equipment destined for a new home. 3

5 The Largest Companyowned and Operated Footprint in the World Arrow s global facilities adhere to the same high standards for data security and environmental compliance, and are equipped to serve your needs, regardless of where your assets reside. The Netherlands Belgium France United Kingdom Norway Denmark Sweden Hartford, CT, USA Richmond, VA, USA Reno, NV, USA Dallas, TX, USA Atlanta, GA, USA Columbus, OH, USA Germany Czech Republic Singapore arrowvaluerecovery.com

6 Flexible Solutions You Can Trust Our full suite of asset disposition solutions is available in a variety of service models, and can be tailored to fit your organization s needs and budget while eliminating the complexity and risk from your operations. SECURE TRANSPORTATION AND LOGISTICS Strict guidelines for packaging, collecting and transporting assets ensure a secure chain of custody while saving you from unnecessary risk and expense Multiple security options to meet your specific requirements, including onsite data destruction DATA SECURITY All data-bearing devices, including solid state drives (SSDs) are sanitized safely and properly using methods aligned with NIST guidelines; hard drives that cannot be sanitized are shredded to prevent data recovery ADISA compliance addresses the risks associated with end-of-life processing of electronic assets, including logistics and data sanitization Company-owned processing facilities monitored by privately contracted guards, video surveillance and metal detectors REMARKETING Large resale organization for refurbished electronics and components provides a diverse selection of inventory to meet a variety of needs Expertise across multiple technologies and platforms, deployed across multiple geographies, maximizes value return Microsoft authorized refurbishing increases resale value and ensures software compliance REUSE AND INVENTORY MANAGEMENT Internal redeployment with optional refurbishing and kitting services Lease return and trade-in services to eliminate chargebacks and optimize value - - Emphasis on reuse through refurbishment, redeployment, resale, donation and disassembly yields greater sustainability Multiple verification audits ensure data sanitization and certificates of destruction for data security are issued 5

7 RESPONSIBLE RECYCLING Strict policies for the handling of all materials meet or exceed today s leading environmental standards Complete transparency for all material downstream, regardless of where in the world it originates Environmental data reporting details the disposition of assets, including energy savings, landfill avoidance, air and water pollution, and pollution prevention REPORTING Customizable, real-time Web reporting allows tracking and viewing of all available and retired assets Complete settlement reporting details the retirement or redeployment of every serialized asset Quarterly stakeholder business reviews include continual updates on best practices and cost reduction opportunities ONSITE SERVICES Full suite of asset disposition solutions address your onsite data security and environmental requirements Service a wide range of technology, including storage systems DATA CENTER SERVICES Facility decommissioning, including appraisals, reconfiguration and secure transportation services Data center hard drive sanitization Point-to-point redistribution, redeployment, lease return and remarketing of data center equipment ADDITIONAL SERVICES AND CAPABILITIES Warranty repair and sourcing Software imaging Hardware integration Employee purchase programs Life cycle asset management Managed deployment services Leasing solutions Mobile-specific expertise Solid state drive expertise Asset tagging Experienced project management, technical labor and material handling Have a special challenge? Let our experts know. We ll do our best to develop a solution that puts the full scope of Arrow s Value Recovery capabilities to work for you. arrowvaluerecovery.com

8 Are You Five Years Out? Most people live in the present. The world of now. But a handful of us work in a unique world that doesn t quite exist yet the world of Five Years Out. Five Years Out is the tangible future. And the people who live and work there know that new technologies, new materials, new ideas and new electronics will make life not only different, but better. Not just cheaper, but smarter. Not just easier, but more inspired. Five Years Out is an exciting place to be. So exciting that, once you ve been there, it s hard to get excited about the present. Because we know what s coming is going to be so much better. Five Years Out is a community of builders, designers, engineers and imaginers who navigate the path between possibility and practicality. Creating the future of everything from cars to coffeemakers. Are you one of them? Then you re probably working with us. In Person Via valuerecovery@arrow.com Online arrowvaluerecovery.com arrow.com twitter.com/valuerecovery facebook.com/arrowfiveyearsout linkedin.com/company/arrow-value-recovery youtube.com/arrowfiveyearsout Arrow Electronics, Inc. Value Recovery 9201 East Dry Creek Road Centennial, CO 80112, USA News Bureau Stay on top of timely e-waste and data security issues. Sign up at arrowvaluerecovery.com/newsbureau. 1743_US_VR_10/15_CDS1.1

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