In 2010 I have started Kaleidoscope Software, a company that sells licenses for BoldStroke, an online change management toolkit.

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1 Personalia P. Visser (Paul) Van der Boechorststraat BV Amsterdam Telephone: Mobile: Date of birth: Amsterdam, 28 December 1956 Profile People whom I have worked with tell me my best quality is my ability to listen, react in a calm and tactful way and then start working in a team to create a solution that exactly meets the clients needs. I can analyze situations, work in a structured way and I am flexible enough to adapt to situations without giving up my own integrity. With a long experience as user, supplier and enabler in various ICT disciplines I have specialized in project management. Managing project members as well as motivating them and being a partner for management, I like to be involved in a project from the creation of the business case until the successful implementation and evaluation. I like to make sure that the solution that is offered exactly meets the clients needs. Not just the result but also the way this result was created is very important to me. In the company that I have started with four colleagues, Bologna Adviesgroep, I am the one that makes sure that we carry out what we have invented. I am often called the conscience of the company. In 2010 I have started Kaleidoscope Software, a company that sells licenses for BoldStroke, an online change management toolkit. Professional experience 06/10 until now: Founder/co-owner Kaleidoscope Software 01/10 until now: consultant/project manager Southpaw BV Free lance consultancy and project management assignments for Lukkien. Projects for Lukkien include: Consultant and project manager for the requirements analysis and implementation of a client portal for the Consolidated Groep (Scrum) pagina 1 / 5 1 december 2011

2 Project manager for the implementation of a corporate website for Bison International and four brand websites (Scrum) Project manager for the implementation of Allerhande Online, an online version of a very successful consumer magazine published by Albert Heijn (Scrum). Project manager for the implementation a Digital Asset Management System for Heinz Project manager for the implementation a Digital Asset Management System for Forbo Flooring Project manager for the implementation a Digital Asset Management System for G-Star Project manager for the implementation of EXTRA, a client treatment program of ABN AMRO bank Consultancy assignment for Consolidated, a roofing company that wanted to build a portal to support and bind their customers. Consultancy assignment for TW Steel, a watch company that needed a corporate marketing solution. 01/03 until 12/09: consultant/project manager Bologna Adviesgroep Director/owner of a small consultancy firm that aims at improving the effectiveness in companies. Projects for Bologna Adviesgroep: Implementation manager for pan-european distribitor website for Mitsubishi Motors Europe (April 2008 now) Activities in this role: Project management Requirements analysis, design, interface, integration with other applications, functional/design review committees, SEO and web analytics Implementation in over 30 countries Workshops and training, documentation Setup service a organisation (service desk, SLA) Program manager at LUKKIEN for Marcom X-Change, a Digital Asset Management system that was developed for Philips and is now used by several large globally operating companies (June 2003 present) Activities in this role: Project management Consultancy Software development manager Service manager pagina 2 / 5 1 december 2011

3 Responsible for testing, training and documentation Responsible for the selection and implementation of a content management system that is integrated into Marcom X-Change Project management for the Philips Williams Formula 1 website, including development of a localization application and a liaison role with international stakeholders for content creation and localization Facilitator team trainings and workshops (several occasions Jan. 2003) Coaching senior and junior project managers at Staalbankiers (Jan. April 2003) Facilitating workshops and writing functional specifications for a global Intranet application at Akzo (Jan. April 2003) Activities as director of Bologna Adviesgroep: Co-writer of business plan. Marketing and sales of products and services. Developing and selling a program for a team training. Developing marketing materials for the Rosabeth Moss Kanter Toolkit for Leadership and Change 1 and facilitating workshops for this product. Managed a pilot project at Staalbankiers. 12/99 until 12/02: consultant/project manager Company at Work Responsible for selling and managing projects Assisting the startup and supporting the project organization for the e-business (Airmiles, 2000) Project manager design, develop and implement a Lotus Notes based Decision Support System (Eureko, 2000) Information manager, responsible for daily operations of the infrastructure, user, management and third part relations, project management and innovation. Writing a business case, selecting a supplier and managing a migration project Windows NT to Windows Project manager for designing and implementing a Lotus Domino based infrastructure. Selected a Swiss company for the implementation in Zurich. (EurAPCo, Zurich, 2001) Project manager design, develop and implement an online Who is Who application (EurAPCo, Zurich, 2001) As project manager/consultant facilitating workshops to define the functional demands for an application to improve the processes of a venture capitalist company. Designing and implementing both the infrastructure and the application. (Residex, ) Project manager and product manager for designing, developing and marketing a Lotus Domino based CRM-application, BRICKS. (internal project, ) Demonstrating, selling and implementing this application at several clients. 1 This is an on-line toolkit based on the work of Rosabeth Moss Kanter that supports changing processes in organisations. Bologna Adviesgroep is the only representative of this toolkit in Holland. pagina 3 / 5 1 december 2011

4 04/92 until 11/99: project manager implementations Pica Bibliotheekautomatisering Responsible for the implementation and management of local library applications at several Dutch and German university libraries Designing and implementing processes and procedures for implementation and management of application and infrastructure Professionalize the department (incident management, configuration management, change management) Manage implementation projects, starting with designing the infrastructure. Managing suppliers, local administrators and project team members. Managing system managers, network managers, database managers and a Helpdesk Designing and selling Service Level Agreements Creating an taking part in several user groups 07/90 until 03/92: manager customer support Maatschappij voor Informaticadiensten Responsible for the creation and management of a Customer Support department in a computer centre. Creating a Helpdesk Managing operators, network managers and Helpdesk Designing and implementing ITIL procedures Quality manager Account management 06/88 until 06/90: project coordinator VNU Nieuwe Media Coordination of several new media projects Project management for on on-line hardware catalogue (VNU Computer Data) Production manager for several encyclopedias 07/77 until 05/88: several roles Uitgeverij Het Spectrum Started as manuscript corrector and user of editorial management system. Ended up as macro developer and production manager. Corrector Design data models for editorial management system Develop macros for page layout system Production manager for several encyclopedias pagina 4 / 5 1 december 2011

5 Education and experience : Gymnasium Alpha : Program development Cobol, Volmac : Middle Management, ISW : Management, ISW 1999: Helping Clients Succeed, Franklin Covey 2000: Franklin Covey Project Management 2003: PRINCE2 foundation 2004: ITIL foundation ICT experience IBM VM/MVS VAX/VMS UNIX Lotus Notes Microsoft Windows en Office products MAC OSX Sybase Oracle Java Web services Apache Tomcat several network protocols Morello Web Content Management Ektron CMS400.NET Application expertise Digital Asset Management Languages Dutch English German French - excellent reading and speaking skills - good reading and speaking skills - reading and speaking skills - reading and speaking skills Hobbies Reading Baseball Cycling Traveling Cooking pagina 5 / 5 1 december 2011

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