Learning to Detect Spam and Phishing s Page 1 of 6
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1 Page 1 of 6 provides us a powerful communication tool. Unfortunately, it also provides scammers an easy means for luring potential victims. The scams they attempt run from old-fashioned bait-and-switch operations to phishing schemes using a combination of and bogus web sites to trick victims into giving sensitive information. To protect yourself from these scams, you should understand what they are, what they look like, how they work, and what you can do to avoid them. The following recommendations can minimize your chances of falling victim to an scam: Filter unsolicited commercial (spam). Do not trust unsolicited . Treat attachments with caution. Do not click links in messages that are not from trusted sources. Configure your client for security. The following sections provide some, but by no means all, information to help you spot an scam when it lands in your mailbox. They describe some of the more popular ways, of the many -based scams, you are likely to encounter. Using this information, you will better recognize scams: Old-Fashioned Fraud Spam Many scams have existed for a long time and many are recycled to try to catch new potential victims. Some of them (and their examples) are: Bogus Business Opportunities (ebay insider stock secrets) Chain Letters (send this to 10 people so this kid can get surgery) Work-At-Home Schemes Health and Diet Scams (cheap medicine through this website) Easy Money (send this link to 10 people and you ll get paid) Free Goods and Services (free ipad? Click on this link) Investment Opportunities Bulk Schemes (Bill Gates will give a $50.00 credit if you send it to 12 people) Guaranteed Loans or Credit
2 Page 2 of 6 Examples of Spam Scams
3 Page 3 of 6 Phishing Phishing (fishing) s are made to look as if they have been sent from a legitimate organization. These s attempt to fool you into visiting a bogus web site to either download malware (viruses and other software intended to compromise your computer) or reveal sensitive personal information from your system. These phishing scams are carefully orchestrated to look like a real website. For example, an can look like it is from a major bank. It might have an alarming subject line like Problem with Your Account. The body of the message will claim there is a problem with your bank account and that, in order to validate your account, you must click on a link included in the and complete an online form. The looks legit. Sometimes the recipient won t even have your name. This phish copied Citi s logo to make it seem more legit. There will be a generic address very little contact information. Most times, there will be some proofreading error that will alert you that the is a phishing scam. The is sent to tens of thousands of people. Many are customers of whatever the company or institution is. Believing the to be real, people will click the link in the without noticing that it takes them to a web address that only resembles the address of the real company and will input their account information and their account will be compromised.
4 Page 4 of 6 How To Stay Alert Many times the link will look real on the ; however, the actual address will be to a bogus site. You can put the mouse on top of the link and it will show the website so you can see if it is a bogus site. Visible link: Actual link to the bogus site: The bogus site will look like the real thing and will present an online form asking for information like your account number, your address, your online banking username and password all the information an attacker needs to steal your identity and raid your bank account, like in this example: OKCPS will not ask for your personal information through . NEVER give your Social Security number! NEVER give your credit your credit card information out to an unsecure site! Clicking any submit type button will send your information to at least 20+ phishing sites that will have your account information stored in their databases, making you vulnerable to other spam s or worse- identity theft To determine if a website is secure, look in the address bar for a locked lock and the S in https: URL address.
5 Page 5 of 6 Some of the more popular Phishing and Spam examples that OKC Public Schools staff members have experienced are: NOTE: These s emphasize cancelling, moving, resetting, and/or resizing your account by clicking on a different link to reset your account. These s WILL NEVER come from a district address ending The Oklahoma City Public Schools IT Department does not ask for this information through the district system. Please do not give out your address, password or personal information.
6 Page 6 of 6 What You Can Do To Avoid Being A Victim 1. Filter Spam. You may not be able to eliminate all spam, but filtering will keep a great deal of it from reaching your mailbox. OKCPS uses Barracuda Networks to help with Spam in the OKCPS account. You should be familiar with this logo below. 2. Be Suspicious of From Unknown Individuals. Do not automatically trust any sent to you by an unknown individual or organization. Remember that even sent from a familiar address may create problems. Many viruses spread themselves by scanning the victim computer for addresses and sending themselves to these addresses in the guise of an from the owner of the infected computer. 3. Be Cautious of Attachments From Unknown Individuals. attachments are commonly used by online scammers to sneak a virus onto your computer. These viruses can help the scammer steal important information from your computer and place viruses on your computer, in which you ll have to have it reimaged by Desktop Services (Help Desk). 4. Use Common Sense. If it looks like a duck, quacks like a duck, waddles like a duck, and smells like a duck, then it s probably a duck. If it looks suspicious, then chances are it is suspicious. 5. Ask Your LTE and/or ETS Representative. If you are still unsure, forward the to get further clarification.
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