2006 Bachelor of Science in Business Informatics (University of Cooperative Education Lörrach, Deutschland)

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1 Profile Stefan Eckert Manager EDUCATION PROFESSIONAL TRAINING 2003 A-Levels (Allgemeinbildendes Gymnasium Schopfheim, Deutschland) 2006 Bachelor of Science in Business Informatics (University of Cooperative Education Lörrach, Deutschland) 2013 Key Account Management (University of St. Gallen) Communication Skills (Grundl Leadership Akademie) 2012 Leading Simple I II (Grundl Leadership Akademie) PMI-Certified Project Management Professional (PMP) 2011 ICE Silver Training (Novartis PM Standard) 2010 ITIL V3 Foundation Certificate (TÜV) Yellow Belt - Lean Six Sigma (SGO) 2009 Conference Enterprise Architecture by John Zachmann GMP-Basis Qualification (Concept Heidelberg) Cambridge Business English Certificate Vantage (BEC V) 2008 ITIL V2 Foundation Certificate (EXIN) Validation of Computerized Systems (Concept Heidelberg) 2007 COBIT 4.1 Foundation Certificate (ISACA) 2006 Instructor Qualification (IHK) Page 1 of 8

2 LANGUAGES German (native language) English (fluent) INTERNAL FUNCTION CORE SKILLS Key Account Manager Syngenta Deputy Head IT Project Management IT Management IT Quality and Compliance Management System Development (analysis, design, implementation, testing, training, documentation) Process Analysis and Optimizing IT-Strategy development and Performance Measurement BUSINESS EXPERIENCE Program and Project Management Leading of national & international projects Process Management & Organizational Development Definition, Design and implementation of IT- Management processes according to ITIL; Conception and set up of support organisations regarding the continuous improvement process Compliance Management Qualification of the IT infrastrcuture in a regulatory environment System Development Development of various Software Solutions (Salesforce CRM, Visitor Registration, e-discovery, Office365, SharePoint) according to the V-Model approach ; Development of a web-application (PHP, HTML, SQL, C#, Java) Page 2 of 8

3 METHODS AND TOOLS Program and Project Management Process Management & Organizational Development PMBOK (PMI), SCRUM Flow Charts, EPK, ITIL, COBIT, CMMI System Development V-Model INDUSTRIES Pharma, Agriculture and Crop Protection, Chemical, Medical Technology Page 3 of 8

4 PROJECT EXPERIENCE IT-Management Global Swiss healthcare Implement a replacement of a legacy system for the registration of visitors of the pharmaceutical large concern headquarter. The key success criteria are the optimization of processes & functionalities fulfilling the needs of the key stakeholders (VIP / Executive assistants) in the highly visible environment and the communication to the end users. Project Management according to the customer specific PM methodology Management of Senior Stakeholders Identification of business needs and the specification of the target solution Coordination of the technical integration fulfilling the compliance requirements Subject area Mobility Project description / responsibilities Improve the operational service to support a capacity of up to mobile devices by establishing an integrated end-to-end service allowing end-to-end monitoring of the defined Global Swiss healthcare service levels. Program Manager Conduct a gap identification Set up project based on findings Conduct request of proposal and evaluate service vendor Re-define or adopt service management processes and KPIs according to identified gaps Integrate into existing service environment (service desk tool templates, trainings) Manage a proof of concept for the global Lync Softphone implementation. Define quality approach Global Swiss healthcare success criteria, KPIs, reporting, etc. Define proof of concept procedure incl. Establish support team & processes Coordinate & track rollouts Page 4 of 8

5 Close initiative with recommendation Implementation of a global e-discovery solution in a productive and complex infrastructure in consideration of legal requirements. Global Swiss healthcare Project coordination of the technical subproject (Documentation, Controlling, Reporting) Communication between several vendors as well as the alignment between the service owner of all impacted system components Create / Update of system lifecycle documentation Support the definition of the quality approach IT-Management Implementation of a central project portfolio management system to support the coordination and controlling of multiple projects on a senior management level with the Global medical device manufacturer main focus on cost and resource reporting. Project management (documentation, controlling, communication) Requirement analysis Development of possible reports Detailed specification of the functionalities Creation of the system documentation and user manual Coordination of the technical development Migration from Lotus Notes to MS Online for a new , messaging and collaboration s. Global Swiss healthcare : Project leader of the program-component collaboration- and communication Project leader deputy fort the service Project planning and coordination Reporting Page 5 of 8

6 Support the definition and execution of the qualification concept External project budget: 780 k CHF Subject area IT Strategy Project description / responsibilities The integrated analysis and definition of the maturity level of the IT organisation for the implementation of an IT-strategy. German pharmaceutical Business Analyst : Conceptional evaluation and illustration of the assessment results Definition of a measurement catalogue Subject area IT Sourcing Project description / responsibilities Design, implementation and outsourcing of a global and consistent Managed Print (MPS) at the headquarter. Global Swiss healthcare Sub-project manager : Coordination of the building rollouts Inventory Identify critical devices Design new MPS concepts Prepare and execute rollouts Quality checks of new devices Incident Management Coordinate disposal of old devices Project Management Office (PMO) Monitoring & Tracking the project progress incl. reporting to upper management Subject area Re-Validation of a desk Project description / responsibilities Re-Validation of an ITIL-compliant IT-- Desks in a GxP-relevant pharma area environment with 2600 users. Compliance Project coordination Swiss pharmaceutical Quality management Testing Analysis of all existing validation documentation to indicate deviations Creation & update of validation documents Page 6 of 8

7 Subject area IT Health Check Project description / responsibilities Integrated analysis of the IT-organisation of a large concern in the chemical and biotechnology sector. International pharmaceutical Business Analyst : Consolidation Analysis and illustration of the assessments results Subject area COBIT Assessment Project description / responsibilities Perform an integrated COBIT-based analysis and establish the maturity level of the ITorganisation of a research institute with employees and 40 sites. Swiss center of excellence in Perform the assessment innovative biomedical research Evaluation and illustration of the results Business Analyst Subject area Implementation of Incident- & Problem- Management Project description / responsibilities IT Management Implementation of an ITIL-compliant and global Incident- and Problem-Management Solution in a GxP-relevant environment. : Employer Global Swiss healthcare Project Management Analysis of requirements Sub-project manager Documentation (URS, FS/DS, IQ, OQ) Team-communication Defining & modelling of global processes Software-administration & -configuration Subject area Implementation of a CRM solution Project description / responsibilities Implementation of a -Relationship- Management (CRM)-system. Project Management Employer Swiss IT service Target/Actual comparison provider Process analysis and modelling Software-Evaluation Documentation Page 7 of 8

8 Subject area Development of a Helpdesk tool Project description / responsibilities Software Development of software for supporting Incident-, Problem- and Change-Management in consideration of ITIL, GxP and SOX. Development Database conception Employer Swiss IT service Development in.net-environment provider Testing & Documentation Software developer Page 8 of 8