Enterprise Integration Solution Tender

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1 Enterprise Integration Solution Tender

2 Enabling the Student Walk Serving students, staff, the community and other stakeholders

3 Objectives To establish enterprise integration capabilities that enable effective management of Enterprise Service Bus capabilities (ESB, SOA) Enterprise Information (EIM) Business Processes and Workflow (BPM)

4 Objectives To implement an enterprise integration solution that is Feature-rich Scalable Relatively easy to adopt, use, manage, maintain and evolve Adequately commercially supported with respect to all products and components that comprise the solution Technical Product support Training (and Certification where applicable)

5 Phases of Evolution Business Process Management & Workflow Capability Automated Application Integration/Interface Application/Data Integration Automated Structured/Routine Processes Process/Business Integration Automated Non-Routine Process/rule-triggered workflow Business Agility/Enterprise Integration Enterprise Information Management Capability Integrated subject and domain areas Continuous and seamless information flows Metadata management and Enterprise Data integration Phase 3: Extended Integration & Digitisation Integration & Middleware Platform/ Capability Transport, Connectivity, Mediation ESB Orchestration, Workflows BPM Platform/Suite Collaboration, Model to Execution Target Business Systems Systems of Records (Students System, IADM, SCM, Millennium, SRM, Facilities, Oracle) Systems of Differentiation, Innovation (myunisa, ECM, Uniflow, Enterprise Portal) Phase 1: Integration Automation & Operational Excellence Phase 2: BPM & Continuous Improvement

6 Phases of Evolution Phase 1: Integration Automation & Operational Excellence Business Process Management & Workflow Capability Automated Application Integration/Interface Application/Data Integration Automated Structured/Routine Processes Process/Business Integration Automated Non-Routine Process/rule-triggered workflow Business Agility/Enterprise Integration Enterprise Information Management Capability Integrated subject and domain areas Continuous and seamless information flows Metadata management and Enterprise Data integration Phase 3: Extended Integration & Digitisation Integration & Middleware Platform/ Capability Transport, Connectivity, Mediation ESB Orchestration, Workflows BPM Platform/Suite Collaboration, Model to Execution Target Business Systems Systems of Records (Students System, IADM, SCM, Millennium, SRM, Facilities, Oracle) Systems of Differentiation, Innovation (myunisa, ECM, Uniflow, Enterprise Portal) Phase 1: Integration Automation & Operational Excellence Phase 2: BPM & Continuous Improvement

7 Phases of Evolution Phase 1: Integration Automation & Operational Excellence Focus on leveraging ESB capabilities for data and application integration of the following systems Identity and Access Management (Oracle) Legacy Student Information System (CA Gen) New Student Information System (SITS:Vision) Student Relationship Management (egain, Notafy) Supply Chain Management (Oracle) Finance (Oracle) Human Resources (Oracle) Library (Millennium, Sierra) Facilities Management (Archibus)

8 Phases of Evolution Phase 2: BPM & Continuous Improvement Business Process Management & Workflow Capability Automated Application Integration/Interface Application/Data Integration Automated Structured/Routine Processes Process/Business Integration Automated Non-Routine Process/rule-triggered workflow Business Agility/Enterprise Integration Enterprise Information Management Capability Integrated subject and domain areas Continuous and seamless information flows Metadata management and Enterprise Data integration Phase 3: Extended Integration & Digitisation Integration & Middleware Platform/ Capability Transport, Connectivity, Mediation ESB Orchestration, Workflows BPM Platform/Suite Collaboration, Model to Execution Target Business Systems Systems of Records (Students System, IADM, SCM, Millennium, SRM, Facilities, Oracle) Systems of Differentiation, Innovation (myunisa, ECM, Uniflow, Enterprise Portal) Phase 1: Integration Automation & Operational Excellence Phase 2: BPM & Continuous Improvement

9 Phases of Evolution Phase 2: BPM & Continuous Improvement Seeking first to realize basic workflow and process orchestration on a basic BPM platform, while leveraging Unisa s existing implementation of Process360. An evolution to full BPM and intelligent business operations may be driven by broader digitization requirements in the context of: Teaching and Learning myunisa (Sakai CLE) Enterprise Content Management (OpenText WEM, CLM) Uniflow (Process 360) Enterprise Portal delivery

10 Phases of Evolution Phase 3: Extended Integration and Digitization Business Process Management & Workflow Capability Automated Application Integration/Interface Application/Data Integration Automated Structured/Routine Processes Process/Business Integration Automated Non-Routine Process/rule-triggered workflow Business Agility/Enterprise Integration Enterprise Information Management Capability Integrated subject and domain areas Continuous and seamless information flows Metadata management and Enterprise Data integration Phase 3: Extended Integration & Digitisation Integration & Middleware Platform/ Capability Transport, Connectivity, Mediation ESB Orchestration, Workflows BPM Platform/Suite Collaboration, Model to Execution Target Business Systems Systems of Records (Students System, IADM, SCM, Millennium, SRM, Facilities, Oracle) Systems of Differentiation, Innovation (myunisa, ECM, Uniflow, Enterprise Portal) Phase 1: Integration Automation & Operational Excellence Phase 2: BPM & Continuous Improvement

11 Phases of Evolution Phase 3: Extended Integration and Digitization Representing Unisa s desire to define and support a new digital business model.

12 Statement Of Work Design and implement an enterprise integration solution to meet the identified functional and non-functional requirements at the minimum Establish enterprise integration capabilities and practices for effective use of the solution (product training for users/developers, technical handover) Manage change for successful adoption and implementation of the enterprise integration solution and associated capabilities within business and ICT Provide the solution architecture blueprint and plan for future evolution of solution Train and transfer skills for operational maintenance and support of the solution (technical training for technical support and maintenance staff) Maintain the solution for a period of three years after implementation

13 Statement Of Work Functional Requirements: Integration Capabilities Non-functional Requirements: Integration Points

14 Service Objectives as defined in the Implementation Scope Quality of Implementation: designing and implementing the EIS covering all areas detailed in the Implementation Scope with minimal disruptions to the business operations of UNISA during the roll-out of the project; Speed of Implementation: being able to complete the implementation of the EIS within the given Milestones; Cost-efficiency: perform the implementation of the EIS at market competitive pricing and in any event as agreed between the parties in accordance the Annexure A11 EIS RFT Implementation Pricing Template; Access to expertise: leverage the expertise of the Implementation Partner; and Deliver value to UNISA: excellent services, based on EIS management best practices in higher education

15 Demonstration Showcase the following Mediation services (capabilities) with specific reference to the publishsubscribe mechanism (one to many), while revealing its resilience error handling (detection, reporting) and persistence

16 Demonstration Scenario

17 Other requirements as defined in the specification document Solution presentation Application Architecture Information Architecture Technology Architecture High Availability Security All or key capabilities Infrastructure and hosting requirements On-premise (Development, Quality Assurance/UAT, Production) Explicit mention of any SaaS or PaaS components in the solution Support, training and skills transfer Full project lifecycle and post-implementation SLA

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