Voice Communications Proposal for. City of Lompoc. Presented by: Doug Perry

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1 Voice Communications Proposal for Presented by: Doug Perry February 2014

2 Review Objectives. Upgrade NEAX2400 to new SV8500 platform NEAX2400 IMX is 15 years old IMX is no longer supported by NEC Implement platform for next 15 years Mitigate cost by reusing IMX cards & parts Eliminate dependence on -48V Rectifier Get Caller ID Presentation for SIP VoIP Platform for multi-site connectivity Replace Digital Remote DRUs with IP Gateways Continue using CallXpress Messaging System Continue using TAPIT Call Accounting Unified Communications Options

3 Presentation for Review ATI Proposal: Upgrade IMX to NEC Univerge SV8500 This is an upgrade not a replacement New CPU and Common Control Package New AC Powered cabinets Level 3 Redundancy 64 VoIP Pads, 32 SIP IP Station Licenses 2 New PRI blades to replace T1 cards PRI provides Caller ID 6 IP Remote Sites - replace DRUs 6 digital IP Gateways, 1 Analog IP Gateway Reuse IMX cards & other applications as follows: 96 reused digital ports at Civic Center 216 reused working digital phones 96 at Civic Plaza, 120 at remote sites 200 reused analog ports 32 reused Analog CO ports AVST CallXpress Messaging RightFax Fax Server TAPIT Call Accounting

4 Presentation for NEC Univerge SV8500 Solution: Investment Protection: Easy Upgrade from NEAX2400 Easy, cost-effective software upgrades Ease of Use: minimal training required Highest Reliability available Level 3 Redundancy SIP based VoIP System Single-Image feature-transparent Voice Networking Windows/LAN IP-based programming Integrates with existing CallXpress analog/mci Messaging Option to convert CX to UM8700 IP Messaging Optional Call Center MIS operation Optional Desktop Call Control Options Optional Integration with Outlook for dialing & screen pop Strong Manufacturer Market Leadership (since 1899) Strong Local Service Vendor Presence (since 1986) Flexibility in design & application, universal ports Unified Communications options with Presence Modular Growth Architecture

5 Univerge SV8500 Voice Network SV8500 Civic Center Plaza Servers: CallXpress, RightFax TAPIT Parks & Rec Aquatic Center Senior Center IP Gateways IP Channels ROUTER IP Network IP Channels Water Treatment IP Gateway PRIs and CO trunks IP Channels IP Channels IP Channels PSTN Corp Yard 2 IP Gateway ROUTER ROUTER Waste Watre IP Gateway

6 System Summary & Configuration for Univerge SV8300 with UM8000 equipped as follows: Working Equipped Wired Analog CO Trunks T1/PRI circuits to Telco Digital Stations main site Digital Stations Remote Sites Peer-to-Peer SIP IP Stations Peer-to-Peer IP Soft Phones 0 0 Part of total IP count Peer-to-Peer IP Trunks for IP/CCIS Analog Stations main site Analog Station Remote Sites ACD Groups ACD Agents ACD Announcements UCE Clients

7 System Equipment Summary for Univerge SV8500 Server equipped as follows: Equipment: 1 SV8500 Basic IP Package with software and battery backup (Includes one GC Chassis, CPU, Embedded SIP Server & Ethernet connectivity) 1 Univerge SV8500 GC Expansion Chassis 1 Univerge SV8500 T1/PRI Blade 0 Univerge SV8500 CO Trunk Blade-16 Caller ID Trunks 0 Univerge SV8500 Analog Station Blade-16 stations per blade 1 Univerge SV8500 Digital Station Blade-16 stations per blade 6 Univerge SV8500 IP Digital Gateway-30 digital ports 1 Univerge SV8500 IP Analog Gateway-30 analog ports 0 Univerge SV8500 Attendant Console Card-2 consoles per card 0 Univerge SV8500 Attendant Console 0 Univerge DT700 Series 12-line IP Terminals, full duplex speakerphone 0 Univerge DT700 Series 24-line IP Terminals, full duplex speakerphone 0 Univerge DT700 Series 32-line IP Terminals, full duplex speakerphone 0 Univerge DT300 Series 12-line Digital Terminal, full duplex speakerphone 0 Univerge DT300 Series 24-line Digital Terminal, full duplex speakerphone 0 Univerge DT300 Series 32-line Digital Terminal, full duplex speakerphone 0 Univerge DT300 Series 48-line DSS/BLF Unit for Attendant phones 1 Lot Chip Kits for reused NEAX2400 Cards 6 Reused NEAX2400 Digital Station Cards 12 Reused NEAX2400 Analog Station Cards 2 Reused NEAX2400 CO Trunk Cards 1 Reused NEAX2400 T1 cards 1 Reused NEAX2400 Attendant Console Card 3 Year NEC Software Assurance

8 Investment Summary for -January 2014 Quote 6675: Univerge SV8500 Migration $ 135, Price includes the following: * Equipment and Software and Sales Tax * System programming, installation labor, and System Admin Training * One-Year Parts & Labor Warranty and Three Year Software Support * NEC promos good through March 28, 2014 Software Upgrade credits of $24, SV8500 extra discounts of $69, Special promo extra 15% of $24, Price does not include the following: * Routers, Switches, cable, or jacks for IP connections if any. (customer must provide End-to-End QoS on all IP connections) * Wire, cable, or jacks - assumes all station cable & jacks are in place Budgetary price for complete new system: $ 360, (Does not PoE managed switches or data cabling) Current Yearly Maintenance Costs: Phone System Maintenance (SW not included) $ 15, (Will adjust to a lower amount for one year during SV8500 warranty) Software Support Costs (Voice Mail/RFax/Tapit) $ 6, (Will continue as before)

9 Investment Summary for -January 2014 New Phone Terminal Pricing: PN Model MSRP ATI Sell DTL-12D-1 Digital $ $ DTL-24D-1 Digital $ $ DTL-32D-1 Digital $ $ DTerm Cordless DECT Dig $ $ (Can use the above to replace existing phones) ITL-12D-1 SIP IP $ $ ITL-24D-1 SIP IP $ $ ITL-32D-1 SIP IP $ $ ITL-8LD-1 SIP IP Desi-less $ $ ITL-12CG-3 Gigabit Color $ $ SV8500 IP Station License $ $ (Required for each ITL model above) 0.5 Hour ATI Labor $ $ (Required for each ITL model above) Sample Price to install one IP phone: 1 ITL-12D-1 SIP IP $ IP Station license $ Sales Tax $ Labor Hours $ Shipping & Handling $ 3.00 Total Investment $335.00

10 Investment Summary for -January 2014 Optional Application Pricing: CallXpress Analog/MCI to UM8700 IP $ 6, Converts CX from analog stations using Dialogic cards to IP station using VoIP. Requires customer-provided Server UCE Unified Communications for Enterprise $ 14, Includes system SW for customer Virtual Server Includes 100 Empowered user clients Each Empowered User includes: Desktop client with call control & Outlook Integration Mobile Client to integrate with Smart Phone One free IP station license CallCenterWorX/QueWorX Application $ 19, Includes system SW & Windows2008 R2 Server CCWX Includes 20 Agents & 1 Supervisor QWorX includes: 4 Announcement Ports Estimated Time to Answer & Depth of Queue Automated Callback T T

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