The Rise of the Postmodern ERP: Integrating Coupa with Your Enterprise Applications
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1 The Rise of the Postmodern ERP: Integrating Coupa with Your Enterprise Applications
2 AGENDA Welcome and Introductions How we got here to 2015 History and evolution of Post-modern ERP for Procurement Applications True Cloud Security, Data Hosting, Scalability Considerations when doing business in the cloud Integrating Coupa to ERP How and the tools available with Coupa Discussion with Aggregate Industries Q&A
3 INTRODUCTIONS Paul Stuker Alastair Bennett Gerard Cantwell Manager, Technical Solution Consulting Senior Integration Architect Director of Procurement
4 A SHORT HISTORY OF DISRUPTION 1950s s
5 HOW DID IT HAPPEN? IT resources perpetually in very short supply Innovation constrained ERP too complex and scary to even touch Business can t and won t wait
6 HOW HOWTHE THECLOUD CLOUDSTEPPED STEPPEDUP UP New Paradigm for Solution Delivery Configure NOT Customize Security Standards Evolve ISO27000+, SAS-70 ISA-3402, SSAE16 SOC 1 & 2 Hosting Evolved from caged ASP to purpose built Cloud IaaS IT Revolution in the business world. IT becomes strategic! Application Integration Grows Up and standards emerge Network Technology makes a quantum leap
7 WHAT IS THE PRESENT REALITY HOW THE CLOUD STEPPED UP OF ERP? Put the ERP in somebody else's data center? Kind of misses the point. It is not about where the iron sits. Buy up all the Cloud Innovators and turn them into low and slow ERP and try to save the old revenue model? We bought these agile high growth Cloud companies and handed them to the guys who couldn t grow our ERP business. Hmm. Invent another database? Not so much ERP is facing the Polaroid Syndrome Expensive gooey peel apart film that was so cool last year is looking at a tsunami of cheap easy digital cameras
8 WHAT COULD THE FUTURE HOLD? ERP like the main frame is not going away and for good reason ERP is the hub that holds the business together ERP that is open and welcomes external innovation will drive HUGE value for the business and earn it s keep ERP is the core platform. ERP MUST serve the business and not see it s role as being served by the business ERP must embrace and facilitate Open Integration. The gate keeper days are over. ERP must embrace and champion standards
9 THE ANALYST VIEW Gartner also made the following ERP predictions: By 2017, 70 percent of organizations adopting hybrid ERP will fail to improve cost-benefit outcomes unless their cloud applications provide differentiating functionality. By 2018, at least 30 percent of service-centric companies will move the majority of their ERP applications to the cloud.
10 WHAT DOES THE FUTURE HOLD HOW THE CLOUD STEPPED UP FOR BUSINESS? Elegant Integration of ERP to Best of Breed Solutions The Best of Everything Much Lower Cost to Operate Strategic Access to Technology that Enables Competitive market advantages Timely Access to Technology that Enables Competitive market advantages Affordable Access to Technology that Enables Competitive market advantages
11 COUPA S APPROACH TO CLOUD
12 Secure Scalable Always ON True Cloud - One Code Base Single Data Model
13 COUPA IS A TRUE CLOUD True Cloud Fake Cloud Others Rapid Innovation: Frequent release cycles Slow release cycles, no innovation Business owns the system and the ability change configurations Platform maintenance handled by Coupa Low TCO - Self-sustainable model where services are optional Downtime less than 10 minutes per month Developers own the system and are required to code customizations Expensive customizations approach => locks you in and you can t upgrade High TCO - Not self-sustainable, ongoing services are required System outages frequent watch for vendors that don t publish public uptime records
14 ACCESS EVERYWHERE INFRASTRUCTURE Canadian Cloud EMEA Cloud Across 3 Datacenters APAC Cloud Singapore /Australia 2 US Clouds Across 10 Datacenters LATAM 2015 Defense in Depth Security & Compliance State of the Art Facilities Active Active Hot Replication Global Support Model Best in Class SLAs % Availability Power & HVAC
15 COUPA IS ALWAYS AVAILABLE
16 COUPA IS SECURE SSAE 16 Type II - SOC I and SOC II 6 consecutive years of auditable and materially clean audits Compliance Corporate Information Security Officer & Security Team AWS VPC Separate subnets for each tier: LB, App, DB, Utility Intrusion Detection All systems monitored 24x7 Network intrusion detection across all data centers Centralized system logging and aggregation Security Auditing Daily internal and external vulnerability assessments using QualysGuard Third party application security audit of every release by Whitehat Access Controls Remote administration encrypted and controlled Administration performed through HMS authentication and logged Separate database passwords per customer instance Separate users for each role: app, DB, code deployer All building access points monitored or controlled by surveillance cameras, man-traps, biometric scanners, and guards. Strong encryption controls Full data in transit encryption (between servers) Data at rest encryption
17 INTEGRATING COUPA TO ERP
18 HOW APPROACH THE CLOUD TO INTEGRATION STEPPED UP Start with the Business Process! The implementation process consists of: High Level Architectural discussion to understand your existing as-is business processes and IT technical landscape Get an understanding of your to-be business processes Build an agreed data model Define technically how data will flow between your ERPs and Coupa Specify technical interfaces Coupa Integration Architects will align and recommend the best approach.
19 Right RIGHT AND LIGHT INTEGRATION PHILOSOPHY Assess Necessity Value Focused Prioritize & Phase Light Process Driven
20 SAMPLE BUSINESS PROCESSES
21 2015 Coupa Software, Inc. - Confidential
22 2015 Coupa Software, - Confidential 2015 Inc. Coupa Software, Inc - Confid
23 *Receipt can be handled in Coupa or ERP
24 DESIGNED FOR CONNECTIVITY Coupa Applications Coupa Public REST-Based APIs Standard Integration Options (CSV, CXML, EDI) On Premise Apps ERP HR LDAP / AD ITSM ERP Specific Integration Options (Oracle, SAP, Netsuite) Travel Tax Labor Credit Card Cloud Apps Supplier Systems
25 INTEGRATING WITH SAP Native Data Format Exchange Between Coupa & SAP using XML IDocs Flat File API XML IDoc over SFTP Coupa SFTP Server XML IDocs (ESB Technology) SAP PI / Others SAP ECC
26 INTEGRATING WITH ORACLE E-BUSINESS Native Data Format Exchange Between Coupa & Oracle using Oracle Interface Table Formats Flat File API CSV over SFTP CSV (ESB Technology) IBM / Oracle / Tibco / SAP / Microsoft / Others Oracle E-Business Suite
27 INTEGRATING WITH NETSUITE Out of the Box Integration NetSuite Suitescripts Platform & Coupa REST API COUPA REST API File POST API GET,Flat PUT, CSV over SFTP REST API XML/HTTPS SUITESCRIPTS Scheduled, User Events
28 SAMPLE INTEGRATED SYSTEMS
29 HOW OPENTHE DISCUSSION CLOUD STEPPED WITH AGGREGATE UP
30 Q &A
31 THANK YOU!
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