Signaling trace on E1/T1 gateway

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1 Signaling trace on E1/T1 gateway Part1. Login the gateway & General Knowledge the command This is a document for some customers who need to get the logs on gateway Tips: The document is fit for all MTG models. Run system tool Telnet to login MTG unit. The default username and password is "admin". C:\Users\Administrator>telnet Welcome to Command Shell! There is only a litter commands in "" mode. If you need more commands you must enter the "" mode. Input "enable" to enter "" mode if you have in the "" mode. Command in mode to enable debug ^config To exit mode exit Command in mode to print the logs

2 ^ada [076-16:19:23:350]ADA CONNECTED...,WELCOME! Part2. Signaling traces 1 CC Traces Call control (CC) is debug detailed information of call progress. With CC trace, you will see the calling/called number, routing/number manipulation rules that match with current calls. Welcome to Command Shell! ^config #####enable CC debug #### deb cc detail all Set successfully! current:0 ex ^ada #### with turnon 27 to enable CC logs print on the window #### turnon 27 #### with turnoff 27 to disable CC logs print on the window ####

3 turnoff 27 2 SIP Traces #### to enable SIP debug #### deb sip msg all ex ^ada [070-15:25:02:720]ADA CONNECTED...,WELCOME! #### with turnon 71 to enable SIP message print on the window #### turnon 71 #### with turnoff 71 to disable the output #### turnoff 71 3 PRI trace #### to enable SIP debug #### deb q931 detail q931 debugging detail is on.

4 ex ^ada [074-15:28:09:730]ADA CONNECTED...,WELCOME! #### with turnon 64 to enable PRI logs print on the window ##### turnon 64 #### with turnoff 64 to disable PRI logs print on the window #### turnoff 64 4 To enable PRI, CC, SIP trace at the same time Welcome to EIS System! ^config deb sip msg all deb cc detail all Set successfully! current:0 deb q931 detail q931 debugging detail is on. ex ^ada [078-16:21:13:940]ADA CONNECTED...,WELCOME! turnon 27 turnon 64

5 ####to disable the print#### turnoff 64 turnoff 71 turnoff 27 Part3. How do I make decision to enable traces? 1. IP to PSTN call failed? 1) Not sure if the call hitted to the gateway It s better to enable SIP trace to check INVITE request as well as calling and called number; 2) Call is hit to the gateway but not connect Enable CC trace and PRI trace 3) No idea with the calls To enable all traces: CC, SIP and PRI 4) FAX fail To enable CC and SIP trace as well as wireshark capture 2. PSTN to IP call failed? 1) Not sure if the call hitted to the gateway Enable PRI trace to see if the gateway get SETUP request from PRI trunk 2) Call is hit to the gateway but not connect well Enable CC trace and SIP trace to check if there is the routing or manipulation rules works 3) No idea with the calls To enable all traces: CC, SIP and PRI 4) FAX fail To enable CC and SIP trace as well as wireshark capture

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