colocation vs. managed servers - the difference

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1 colocation vs. managed servers - the difference Do you have the highest levels of security, redundancy, reliability, infrastructure and technical expertise necessary to operate your Internet operations? In order to deliver 100% uptime, you need to ensure that your servers deliver the availability, security and performance that your customers demand. There are numerous potential problems and risks that can impact the operation of your site. In addition to failures in systems, platforms, applications, operating systems and operating infrastructures, slow site performance or unavailable services can negatively affect both customer perception and loyalty and can have a disastrous effect on company profitability. Housing your Do you have the highest levels of security, redundancy, reliability, infrastructure and technical expertise necessary to manage your Internet operations? servers in a regular office setting runs the serious and common risk of security threats, power outages and fire, to name a few. As well, managing, maintaining and monitoring your network on a 24/7/365 basis takes time, skill and technical expertise. The most feasible solution is to choose a Data Center with the infrastructure, capabilities and technical expertise to build, deploy and manage your Internet operations. Simply put, colocation means that you own your server equipment and choose to house it in a secure Data Center environment. You retain control of and access to your equipment. If you choose to colocate your equipment with a Data Center, be aware of your provider s level of service and support. Some Data Centers refuse to touch your equipment even for a simple reboot request, while others will offer hands-on remote support. Managed servers eliminate the need for buying, maintaining and supporting one s own Internet server and offer system-level administration and support, comprehensive Internet infrastructure and extensive services that relieve IT departments of many critical, but costly responsibilities. You lease the equipment from the provider who owns the Data Center, the network, server and other devices and is responsible for installing, maintaining and monitoring them.

2 colocation vs. managed servers - choosing the right facility In addition to ensuring that a colocation and/or managed server provider has the highest levels of security, redundancy, reliability and infrastructure necessary to house your servers, it is important to make sure that the site has experienced personnel to facilitate the installation, monitoring and maintenance of your equipment. Choosing a Data Center with state-of-the-art security, redundant air conditioning and power units and a 100% uptime guarantee is as equally important as the site s technical expertise and capabilities. For example, does the site offer hands-on support by experienced network engineers? Or, are you on your own when it comes to any reboot or support Does your service provider offer 24/7/365 hands-on support. maintenance and monitoring? requests. You will also need to decide if you are going to purchase your own equipment and colocate it at the Data Center or if you want to lease equipment owned by the Data Center. In this option, known as managed servers, the Data Center owns, maintains and manages the equipment. Not all Data Centers offer both colocation and managed server options. Choosing a Data Center site with 24/7/365 on-site network engineers with proven experience in installation, repair, monitoring, replacement and configuration removes the need for you to make regular trips between your office and your equipment. However, few Data Centers provide hands-on support to their customers. In fact, most won t even touch your equipment. OnRamp is different. Experienced network engineers with application-level expertise are standing by, ready to help with customer installs, configuration, maintenance and repair. Even customers who want simple colocation are able to trust that OnRamp has the correct tools, equipment and resources that only an application-level service provider would use. In fact, customers often use OnRamp as an extension of their IT department, ensuring that every need is filled and every contingency is addressed. your internet operations built deployed managed disaster recovery colocation managed servers web development

3 colocation - benefits Colocating your servers in a Data Center is crucial for maintaining the highest levels of security, redundancy, reliability and infrastructure not available in a local office setting. OnRamp customers who choose colocation do so because their facilities do not have the environment, security, back-up and 24/7/365 monitoring to ensure their servers are safe in the event of a power outage, theft, vandalism or natural disaster. In a colocation Data Center environment, the customers retain full control of their operating systems and applications. Choosing a Data Center site with 24/7/365 on-site network engineers that have proven experience in installation, repair, monitoring, replacement and Have you considered how colocating your equipment in a Data Cener could safeguard your business? configuration removes the need for you to make regular trips between your office and your equipment. However, few Data Centers provide hands-on support for their customers. In fact, most won t even touch your equipment. OnRamp is different. Experienced network engineers with application-level expertise are standing by, ready to help with customer installs, configuration, maintenance and repair. Even customers who want simple colocation are able to trust that OnRamp has the correct tools, equipment and resources that only an application-level service provider would use. In fact, customers often use OnRamp as an extension of their IT department, ensuring that every need is filled and every contingency is addressed.

4 managed servers - benefits Managed servers eliminate the need for buying, maintaining and supporting one s own Internet server and offer system-level administration and support, comprehensive Internet infrastructure and extensive services that relieve IT departments of many critical, but costly responsibilities. These services typically include advanced monitoring, load balancing, elevated security and redundancy, data storage and industryleading technical expertise. The provider owns the Data Center, the network, server and other devices and is responsible for installing, maintaining and monitoring them. The customers retain full control of their operating systems and applications. Have you considered how managed servers could contribute to your bottom line? Managed hosting is a cost-effective way for companies needing 100% network uptime, responsiveness, technical expertise and a secure, high-end infrastructure. Even if you have your own in-house IT staff, managed servers can actually help you increase control by keeping your IT resources focused on the business goals and objectives that contribute to the bottom line. If you ve tracked the amount of time you or your IT department has spent on managing, maintaining and trouble-shooting your network, you know that the daily time commitment is significant. How often does your IT staff have to put aside the important projects to put out fires? By having a managed service provider manage, monitor and maintain your network, you can relieve your IT department from daily, often tedious, and time-consuming tasks. And, you can avoid costly infrastructure investments, thereby concentrating on your strategic objectives and goals.

5 colocation vs. managed server - data center checklist When choosing a colocation or managed server provider, make sure the company offers the following: State-Of-The-Art Facility, Built Of Solid Construction Proven Financial Stability Multiple Carrier Internet Backbones Border Gateway Protocol (BGP4) Routing Physically Independent Fiber Entry Points Premium Tier-1 Backbone Providers 24/7/365 Staffed Network Operations Center 24/7/365 On-Site Network Monitoring 24/7/365 Customer Access to Equipment 24/7/365 Notification of Service Problems 24/7/365 Live Support Via Phone/ /Skype 24/7/365 Remote Hands On Services 100% Uptime Guarantee Comprehensive Video Surveillance Monitoring Restricted Access to Facility Pre-Action Fire Suppression System Redundant Power and Cooling Systems Redundant Network Connections Customizable Rack Space Starting at 1 U Secure, Fully Lockable Cabinets Computer Work Centers Computer Crash Carts Complimentary Maintenance Tools Spare Servers Available Custom Colocation Solutions Custom Managed Server Solutions Backups w/ Tape Rotation Managed Firewalls Managed Content Switches Web Access to Bandwidth Usage Statistics Drop Shipping/Installation Services Work-Site Recovery Space Internet Access Geographically Stable Location Network Operations Staff Experienced At Application Development, Software/Hardware Configuration and System Management your internet operations built deployed managed disaster recovery colocation managed servers web development

6 colocation vs. managed servers - how onramp can help Founded in Austin, TX, OnRamp Access has been providing all of the services necessary to build, deploy and manage Internet Operations since its inception in As one of Austin's original Internet Operations companies, OnRamp began connecting businesses to the Internet by providing Internet dial-up, ISDN and T-1 service. Within a year, OnRamp s state-of-the-art Data Center housed servers for Disaster Recovery, Colocation and Managed Server customers. As the Internet landscape grew, so did the depth and breadth of OnRamp s services and capabilities. In 1995, OnRamp created a full-service Web Department that has designed and developed more than 700 websites and applications to date. Today, OnRamp is still the only Data Center in Austin and Central Texas to provide a single source for all of the services and complementary resources necessary to fully integrate your Internet Operations. Because OnRamp s enterprise team is experienced at application development, software/hardware configuration and system management we eliminate the seams that exist between companies that only provide parts of the solution. Our customers depend upon OnRamp s unique technical expertise, broad set of services and 24/7/365 hands-on support to supplement their abilities in order to reliably deploy every layer of their Internet Operations. onramp's internet operations stack Whether you need simple Colocation or support all the way through the application layer, OnRamp provides all of the services and expertise necessary to build, deploy and manage each and every layer of your Internet Operations. 5 APPLICATION LAYER 4 OPERATING SYSTEM LAYER 3 DEVICE LAYER 2 NETWORK LAYER 1 DATA CENTER LAYER ONRAMP: YOUR INTERNET OPERATIONS COMPANY

7 colocation vs. managed servers - the onramp difference Headquartered in a 15,000 square foot, state-of-the art Data Center, OnRamp features the highest levels of security, redundancy, reliability, infrastructure and technical expertise for colocation and managed servers. More than just a Data Center built with best-of-class equipment, advanced security and 24/7/365 onsite monitoring, OnRamp specializes in providing customized services and solutions all the way through the application layer. Companies who choose OnRamp s colocation or managed server solutions trust our unique technical expertise and broad suite of services to supplement their abilities where needed, thus ensuring that they have all the ingredients necessary OnRamp s depth and capabilities at every layer of Internet Operations enable us to deliver a complete stack of services. to build, deploy and manage their Internet operations. Running Internet Operations on a 24//7/365 basis is demanding and requires many capabilities that a standard IT department may not have. OnRamp s enterprise team has a unique set of capabilities that spans all aspects of Internet Operations up to and including the application layer. With our experience in application development, software, hardware configuration and system management, customers often use OnRamp as an extension of their IT department, ensuring that every need is filled and every contingency addressed. OnRamp s advanced Data Center solutions include system administration consulting, automated back-ups, customer tape rotation, managed firewalls, content switches, web design/application development and a variety of other services all intended to ensure that your Internet Operations run safely and reliably. your internet operations built deployed managed disaster recovery colocation managed servers web development

8 colocation vs. managed servers - onramp data center features Top Level Security As a PCI Level 1 and SAS 70 Level 2 compliant facility, OnRamp maintains the highest levels of security with 24/7/365 monitoring and surveillance from on-site personnel. Depth and Breadth of Capabilities OnRamp s enterprise team is experienced at application development, software/ hardware configuration and system management. Our depth and capabilities at each layer of Internet Operations enable us to deliver a complete suite or stack of services, eliminating the seams that exist between companies that only provide parts of the solution. These services include Colocation, Managed Servers, Disaster Recovery, Web Design/ Development and Advanced Internet Solutions. State-of-the-Art Data Center A reliable physical environment, OnRamp s 15,000 square foot Data Center provides redundant power and air systems built by industry leaders including Liebert, Kohler and Detroit Diesel. This redundancy extends to the OnRamp network which utilizes Cisco equipment and BGP4 routing technologies to automatically route traffic around any problems. Multiple connections with different Tier-1 Internet backbones, delivered on independent fiber entrance facilities, ensure the unlikely event of a backbone failure or fiber/conduit cut will not affect service. Best of Class Equipment/Complimentary Tools and Spare Parts Whether you choose a colocation or managed server solution, the OnRamp Data Center features best of class hardware for customers and a complete work center with everything you need to service your equipment including cage nuts, screws, bolt and tools. 24/7/365 Customer Hands-On Support and Service Running Internet Operations on a 24/7/365 basis is demanding and requires many capabilities that a standard IT department may not have. OnRamp s enterprise team has a unique set of capabilities that spans all aspects of Internet Operations up to and including the appilcation layer. Customers can always count on the fact that OnRamp s Network Operations Center is staffed 24/7/365 with eperienced network engineers who provide hands-on customized support.

9 onramp data center overview FACILITY / NETWORK Built as NEBS-Compliant Central Office in 01 Converted into 15,000 SF Data Center in 03 Powered by 100% Green Energy 24/7/365 Staffed Network Operations Center SAS-70 and PCI Level 1 Audits Multiple Carrier Internet Backbones Border Gateway Protocol (BGP4) Routing Physically Independent Fiber Entry Points Only Premium Tier-1 Backbone Providers Microsoft Windows and Linux Supported OS Services Disaster Recovery Solutions Custom Managed Server Solutions Custom Colocation Solutions From 1 U Managed Firewalls Managed Backups/Tape Rotation Managed Content Switches SECURITY / REDUNDANCY Designed with Telecom-Class Reliability 100% Uptime Guarantee Kohler / Detroit Diesel Generator UL Listed, Bonded Lightning Protection System Active Water and Leak Detection Pumps Liebert Double Conversion UPS Redundant Liebert Air Handling Units Multiple Liebert Surge Suppression Units Pre-Action Fire Suppression System Comprehensive Video Surveillance Monitoring Business Class T1 Microsoft Hosted Exchange 2007 Microsoft Exchange 2007 Servers Web Access to Bandwidth Usage Redundant Network Connections Burstable Bandwidth Additional Power Circutis CUSTOMER SUPPORT 24/7/365 Staffed Network Operations Center 24/7/365 On-Site Monitoring 24/7/365 Notification of Service Problems 24/7/365 Customer Access to Equipment 24/7/365 Live Support Via Phone/ /Skype 24/7/365 Colocation Access Computer Work Center/Computer Crash Carts Complete/Complimentary Maintenance Tools Spare HP Servers Available 24/7/365 Microsoft/RedHat Application Media On-Site 24/7/365 Hands-On Monitoring/Managing 24/7/365 Live Onsite Customer Support Web Design/Application Development Best of Class Hardware Windows, Linux, Application Software CUSTOM SOLUTIONS Build Your Own Colocation Solutions Burstable Bandwidth Redundant Network Connections Additional Power Circuits Customized Support Build Your Own Managed Server Solutions Backups with Tape Rotation HackerView Network Security Scans of Network Managed Firewalls/Content Switches Web Access to Bandwidth Usage Statistics Call Today For a Free Quote